Royalty Rio Hotel

Super close to the beach, really liked this area, staff were super lovely I didn’t realize the pool is the small water feature in the photo, I guess I thought that was more of a entrance to the hotel. Anyways it’s fine. One of the elevators has a weird smell at the end of the day

The location was good and the food was decent. Pool is tiny. Room was dirty, there was sand everywhere and there were signs of mould in the art on the wall. The blankets looked like they have dirt on them in places and the towels did too.

My First room on 3 floor had water damage cannot stay in that air. Got a room on 5 floor that was good

Location and breakfast

Poor Very dirty room and toilets,but the staff was very polite and nice

Exceptional

Great location, good room size and clean Nothing

Unfortunately if you don’t order a dish from the hotel, they do not lend cutlery (we had to buy plastic ones at a supermarket)

Location was perfect The breakfast was not good. Extra hiden charges for tourists

The location was great. Close to everything in Copacabana beach. Room was clean and good size. Breakfast was a good buffet. The hotel had a nice terrace/lounge area on the top floor. After we arrived at the hotel from the red eye flight, we were so tired. We understand that we could not do the early check in, however, it would been nice if the front staff offered us to wait for our room on the top floor/terrace. The lobby that we spent to wait for the room was very small and not comfortable.

Very good

The room was fine and the tv had CNN, so there was something in English. Both of the glass cups in my room had lipstick marks all around the rim. The bed is very hard and lumpy. Some of the front desk staff are rude, don’t speak English well, or give incorrect information. One man told me he didn’t have forks because the hotel doesn’t have a restaurant even though breakfast is served in their restaurant. I came with a group tour the first night and paid on my own the second night. At 10:30am the second day, the man at reception sent someone to go knock on my door and ask me to pay right then. I was sick and trying to sleep in, but the guy at my door couldn’t really speak English and stood outside my room for about 20 minutes. When I came down and asked why they had to send someone to knock on my door, why didn’t they just call my room, the guy at the desk just ignored me. These people should not be working in hospitality.

The front desk staff are awesome! They really care about their guest and go out of their way to be helpful! I’ve had better breakfasts in similar price range hotels.

location, space in room breakfast, room sections smelled poorly

The location was close to the beach and the staff was friendly. The rooms were very dirty, on our bed were stains, once we removed the day blanket, sesame seeds fell out. The floor was sticky. On the handle of the fridge we’re old pieces of food (raisins?). The breakfast very simple, the room in which the breakfast was held was cold and unfriendly.

The property is relatively well located being about a 5 minute walk to Copacabana. The breakfast is decent. Rock in Rio was on when we stayed so it was extremely overpriced. The cleanliness of the room was lacking. I don’t know if the bed sheets were just old or if they were actually dirty but I slept outside of them for my entire stay. The gym/pool area is poor.

the staff were excellent and very helpful and friendly for the cost, the hotel was terrible! I understand it was a busy weekend with Rock in Rio, hence the price but the rooms were very outdated in decor, no SMART TV (only one english speaking channel, so I relied on SMART TV), breakfast was basic to terrible.

More or less clean. Central location. Better to have lunch outside. Bad value for money, but it is as well applicable for the center of Rio and Copacabana. Sometimes they can skip cleaning.

Very poor

Pleasant