Sant'Angelo Suites

What has been created within the walls of this building is truly extraordinary. The room size we used was generous. The ac was very effective in the room, decent size bathroom hthe shower size was small but usable. Good breakfast range of choices in the basement. The location was almost next door to garibaldi station, giving access across this part of Italy. Hop on hop bus stop no. 7 nearby. Plenty of dining options in nearby streets and piazzas. The reception is manned 24 hours. Good clean living. The street vendoring outside should not put you off using the hotel/suites. The small shower cubicle in our room, slippery floor.

Very nice modern and clean rooms. Conveniently located right next to Naples train station. Luigi, the front office manager was wonderful. Extremely helpful, fun, pleasant and a great sense of humor. He immediately took care of an issue I raised and furthermore apolized with a bottle of wine. Amazing service and hospitality. The area around the train station is somewhat sketchy, however there is a large police and military presence, so I never felt unsafe or concerned.

The hotel front office staffs were very friendly and helpful. We enjoyed the breakfast buffet. the waitress for the breakfast was not very friendly and rude. There should have a coffee machine rather then asking the waitress because it takes a while to order and bring the coffee.

Comfy hotel with nice bathroom!! The breakfast was not so good, but I liked the tea.

Great looking mins walk from train station The room was very clean and the bed was comfortable. Great breakfast

Front desk clerk very kind Broken shower Clogged drain Rooms not as clean as pictures Neighborhood does not feel safe

My experience at Sant'Angelo Suites was absolutely unacceptable and dangerous, making it impossible for me to enjoy my vacation. While I was using the shower in my room, the sliding glass door suddenly shattered into a thousand pieces without any warning, due to poor maintenance—it was badly fitted and I was just trying to open it to get out. This caused me several cuts on my leg, hand, and left arm. The subsequent management of the situation was equally serious. The room phone was not working, so I couldn’t even contact reception in a moment of urgency and had to go out myself to seek help. Eventually, it was the cleaning staff who assisted me as best they could. The hotel provided no medical assistance, did not offer to call an ambulance, and in general, was completely unprepared to handle such a situation. Oh, but they did very kindly tell me exactly where the nearest clinic was in case I wanted to get treatment… This incident completely ruined my stay, both because of the injuries and because of the overwhelming feeling of insecurity. Beyond the correct and kind treatment from some employees (thanks especially to the attentive cleaning lady), what happened demonstrates a total lack of maintenance, absence of basic emergency protocols, and even a lack of empathy.

Convenient location. Good restaurant. Helpful and friendly staff. Breakfast room is crowded and food offerings not great. Showers in rooms are up a couple steps and flood the bathroom.

Everthing was ok, frendly staff, easy to go at airport with direct bus line and close to metro and train station.

The staying in this hotel was incredible. They offer to keep our backpacks becuase we went before the check-in Rooms were clean, big and very nice. Bathroom was very big and had an awesome view to the city. Breakfast was very good. I totally recommend this hotel.

smelly

Location is great and friendly staff members. The room is clean but smell was so bad ( something wrong with sewer for sure ) unfortunately we did not like at all. The smell.

The Hotel was great. The staff was wonderful. We came in after a long day of travel and took a nap and by the time we got up, we decided to just eat at the hotel. Which is not what we normally do, but in this case, it was the best idea. The food and wine were amazing. The staff absolutely wonderful. The breakfast the next morning was wonderful and even included a Gluten free section...Loved it! nothing

Very strategic walking distance away to Tran stations, the tour Van picks up around that area and a lot of restaurants nearby. There are some smell or odor that stinks like drainage specially in the bathroom area

Costumer service, close to a lot of things

I like this hotel because it’s not very expensive. It’s close to Napoli Centrale, and the staff are excellent. The reception staff are so kind, and I really love them. The breakfast is also very tasty. They have a nice breakfast room, and the staff who serve breakfast are great as well) I didn’t like the area around the hotel because it feels a bit unsafe to walk outside at night.

I didn’t have breakfast, I had to leave before breakfast started the location, WiFi was weak, bed was not comfortable

Everything was wonderful

Hotel smells like fish boat, we made check-in, see the room and left immediately, I asked for full refund to response from property

​Location: The hotel's location is truly superb and distinguished. It is incredibly close to the Central Bus Station, the Metro Station, the main shopping mall, and numerous restaurants, shops, and supermarkets. It is also conveniently located near the Historical Center. ​Rooms & Security: The rooms are new and clean. Due to the building's age and room capacity, they are genuinely best suited for two people only. Security is excellent; it is not easy for strangers to gain unauthorized entry. ​Exceptional Staff: The service we received was outstanding. Mr. Rosario was wonderful, treating us like a family elder. He handed over our room three hours earlier than the scheduled check-in time and even upgraded us to a room overlooking the center with a balcony. He also gave us a thoughtful farewell souvenir of Naples! Additionally, Mr. Fabio was fantastic; he greatly assisted us by helping us plan our sightseeing itineraries, which significantly reduced our costs. ​Breakfast: The morning breakfast was very good and offered a wide variety of choices. ​Thank you to all the staff at the hotel. Our experience here was memorable, and we will definitely choose to stay here again when we decide to visit Naples in the future!" ​The Wi-Fi connection was sometimes weak.