Grand Hotel Parkers

Service was 100%. And George restaurant was really good!

Love this hotel. Great location. Fabulous staff. Staff very accommodating, professional and friendly.

Its age and views The bathrooms both in the room and public ones

Fantastic 5 Star facility. The staff were amazing and attended to my every need. The breakfast was elegant and the restaurant was beyond my expectations. The hotel was staffed with individuals exuded elegance. It is the best hotel I have ever stayed at. It was perfect.

The concierge staff was amazing! Vincent and Marco and Valentina went way above and beyond for us every step of the way! It’s a true first class experience and we were treated wonderfully. The rooftop experience was amazing as well hands-down one of the most wonderful stays we’ve ever experienced! Customer service is the best I’ve ever seen and I travel the country. Congrats to this group for outstanding service and customer satisfaction.

The room, the view, the restaurant. There was a problem regarding construction noise beginning on Monday morning but the reception desk staff (Agostino?) took care of it and moved us to a quiet room on a higher floor so that my husband could work in the evening and I could rest.

nothing

Food was good, service in the restaurant was terrible. We had to request basic things multiple times and even requesting a wine list required three requests and took 30 minutes.

A beautiful, well maintained property with excellent amenities. The concierge service is nothing short of exceptional. All the staff are welcoming and extremely helpful. Breakfast service has problems with order management.

The views from the room and restaurant were very good. The hotel itself is very beautiful, it is a very nice building. The breakfast was very good and complete. The staff was very nice and helpful, answering every request. The bathroom had some hair in the shower, not what you’d expect from a five star hotel. When we arrived nobody was at the front door to assist with the luggages (family traveling with a baby so we had quite a lot) but when the staff realized guests were arriving they came and were very helpful. The restaurant (non michelin starred) was kind of overpriced for what we ate at diner, the lasagnas were average at best, so were the vongole. When in Napoli you expect good food, especially in such a place, any restaurant would have served the same at half the price (not as fancy of a venue obviously but what is in the plate matters).

Beautiful well maintained

Amazing breakfast, amazing large room, big beautiful bathroom, staff was incredible too.

Drinks very expensive. I live in LA and our drinks are expensive...but rarely do I pay 16$ for a beer. Seems too much to me. And the mixed drinks even more...like closer to 40$. Wow.

The views from the room were amazing! The staff was very helpful and friendly. I've never had a bath and a half.....it was great! The beds and pillows I wish I could take home with me! It seems the AC quits running in the middle of the night. Got a little warm in the room. Not near sightseeing places, you have to take a cab. But ohhhh it is so worth staying here!!! You are away from the noise and the views are truly amazing!

Beautiful rooms. Great staff!

The property was well appointed. Beautiful location and view. Absolute luxury. CONSTANTINO that runs the villa was awesome. He could not do enough for you going out of his way in every instance. Having said all that are staying included a wonderful breakfast and they even made dinner for us a couple nights. Which was tremendous. Highly recommend. Nothing everything was excellent

The concierge team. Marco was spectacular Location. A bit far from tourist attractions

staff was amazing and accomodating

Clean and modern Staff was very nice and polite. Breakfast was amazing! I will say- i loved how someone came in and set our room for nightime. We for sure will be using your partner hotels

Rooms are big, and the bed is very comfortable. Breakfast was good and has many quality options.