Madà B&B

First of all location is not on the upper side of town, second False advertising, they advertise valet parking, but they don't even have parking, when we got in front of the building I texted the number ( probably the landlord) and asked about parking, they texted back that they don't have parking but they have a contract with a garage in neighborhood, I should of unloaded the luggage somewhere on the street, go to garage park the car come back, and expect to find my luggage in city of Napoli. My wife and I decided to cancel our reservation. They texted back We charge you 50 euros ( I don't know what for), we accepted. But we haven't received my refund yet. False advertising.

Nothing, really. It was really good!

Nothing really! It was great!

Good Room, name of our room is Moon... location was amazing, good host communication and help. For our room named Moon. The shower still hasn't been fixed since last reviewer mentioned it almost 1 year. The water juga in kitchen is broken and it's filled with old water. These are small inconveniences that really didn't make the stay bad. What did make my score lower was the bed. Was old box spring mattress, was uncomfortable. We hope at least the owner think about modernising the mattress or put a thick foam on it for future guests comfort.

The room wasn’t very clean, and lights were pretty dark. Couple times during our stay there were no hot water in the shower. There’s also no elevator in the building.

Nothing

And the location was walking distance from the heart of Naples, metro 1 minute walk I highly recommend it

We spent 4 very cost nights at Madà. I have to say that Nino e Carmen are the most kind, attentive hosts I have ever met. Even though they don't live in the city anymore, Nino took the time to meet and welcome us - even brought us some homemade gifts! The location is perfect, the accomodation is clean and breakfast is just fine with a warm cappucino in the morning. We will definitely return and recommend Madà for our friends.

We loved everything about Mada. The owners and staff were extremely warm, welcoming and kind. They were also very informative on recommendations around Naples.

Great location Poor facilities, broken fixtures, low quality

Exceptional

The room was comfy, clean and very welcoming.

Lively stay. Comfy and nice touches.

It was clean and felt secure, getting in and out was easy and communication with the host was brilliant.

The host, location, room & bathroom size, bed are top ? Shower head wouldn’t stay up and room doors are paper thin

The room was clean and the position was very good. The staff were available and answered us every time we called. Bathroom and shower were outside the room and was not very comfortable specially for taking shower. The toilet water was not working properly and the person told us that the it’s a problem of pressure. There was no jacuzzi in the room as was in the picture.

A cozy apartment in the fancy district of Chiaia, 50m from the Metro station. Lovely neighborhood with lots of cafeterias, pastry shops and gelaterias nearby. A few minutes walk from the Naples Aquarium, waterfront and city beach. Clean rooms, spacious beds, great tea kitchen. A separate private bathroom is a good idea in theory, but in fact there's a constant problem with humudity and condensed water permanently dripping in the lavatory, making it look and feel messy, although the hygiene was perfect.

The property is in a great location in a lovely area of Naples, the owner was very informative and had a lovely breakfast at nearby cafe

The place is better in reality than in the photos! Perfect location in super neighborhood! The place is super clean and have everything! Everything was beyond of what I expected!!! The owner is amazing person, thank you so much ? the best place to stay in Naples!!!!!

The location. Sharing a bathroom sink area with a stranger was very uncomfortable. No privacy. Shower wets the tiny toilet area; light motion sensor in toilet/shower area was timed too short, constantly keeping you in total darkness. Bedroom does not have a document safe. It was not disclosed that the unit was a second floor walk up and did not have an elevator. This fact alone would have prevented me from renting the place, since I have knee problems. Checking in starts at 2 PM. We arrived around 2:30PM and after ringing the door bell several times under a hot sunny afternoon, we were beginning to wonder what kind of place was that… sent WhatsApp message with no answer, voice call, no answer. Finally I was contacted and given the door code to enter. The same thing happened to another family with two small children, if it wasn’t for us to let the in, they would’ve had to stay at the blue door for a long time under extreme heat. If the only contact is to be over WhatsApp, that should have been disclosed and the entry code, WiFi password and any other information should have been given as soon as the payment was made. Our bathroom towels were supposed to be changed after the second night but weren’t. In the third day our beds were made up, and interestingly, I had left 5 cherries in a bow inside the fridge but when I came back, I only found 4… On the last day, some new guests kept leaving the entrance blue door wide open. My husband had to go down to close it. Did not feel secure there. Did not expect to have to go down the street to have breakfast, with a voucher allowance for one drink and one food item.