B&B Mergellina

It was clean Too small for the price

We were a family with kids for our Easter holidays in Naples for a week (and even more). The apartment was nice, in a typical local building and very good location. It should be pointed out that we were extremely positively impressed in all aspects by the warm reception of the staff - Dario and other clerks, as well as by the fantastic breakfast including croissants, marmalade, butter, juice and (of course) Italian coffee! The only problem that we met was the temperature of the water in the bathroom- often, it was going more and more hot or more and more cold, but very rarely succeeded to have just a warm water for the time under the shower …

The room is not as described, we did not received split level room, fold out beds.

A very nice studio in an inner courtyard building with an elevator and a wide stairway. The front lobby features a check-in desk and a reception office. It’s clean, smartly designed, and includes a well-equipped kitchenette and a modern bathroom. The manager and staff are wonderful. Once you learn how to navigate Naples with ease, you’ll realize the full potential of the location; it offers quick access to the port and convenient connections to get anywhere in the city, all within walking distance. Highly recommended.

Room wasn't what we thought we had booked.. We thought we had a split level room with Queen bed and sofa bed. Instead we had sofa bed and camp bed. Whilst it was good value, beds were not comfortable.However from a base to explore Naples and Pompei the accomodation suited us.

Location and great host. N/A

Location was amazing! The room was very convenient for it's price and getting breakfast in the morning is definitely a plus. Staff was super friendly The room is great for 3 people, for 4 people it felt a bit cramped since it only has 1 bathroom. But the reality is all in all it was a great stay.

Nice position,view of gulf ,very friendly owner and great breakfast in room in the morning

The breakfast is a great add-on. The host was very nice, gave us a city map and explained where to go and visit and eat. There is a nice terrace outside where you can eat. No coffee machine, no sugar, salt, or oil. Little space for a family of 4. For 2 nights, it was ok. Maybe when the room will be finished, it will feel more cosy (we booked a room in two levels, but then we were announced we'll get this one, because of technical reasons :) )

Absolutely nothing good to say! It was awful! This place is not what the pictures show it to be. It is so hard to get there. The parking people overcharged us. The AC did not work. The place was smelly and full of flies outside so we couldn’t open the windows to get any air. In the morning there was construction going on and dust coming in. My husband that has lung problems could not breathe. The breakfast consisted of crackers, some packaged snacks and the worst coffee! As if all this was not enough as we are showering and getting dressed in the morning the owner would not stop knocking on the door. We left the next day although we had paid for 3 nights.

noisy, changed rooms than shown in pictures ,and was not as in picture s

Maybe the kitchen should be better equipped with more dishes and so on.

Dario's kindness and availability was unbeatable

The kindness of Dario, unbeatable

Dario was great! He made sure all of our accommodations were met and that we had breakfast pastries and coffee in the morning.

Exceptional

Dario was very friendly and a good host. We stayed over easter so didnt meet him until the day we checked out. He was friendly, welcoming and helpful. Breakfast was a mix of chocolate croissants and custard croissants, boiled eggs, bread, different flavour yoghurt and spreads/jam. Espresso, coffee and cold drink options are also available. The shower was good, hot with good water pressure. The keys to the very front door did not unlock the door. We had to buzz the lady who let us in the first day to get inside to the main courtyard. The other key for the apartment door worked fine. The toilet button would move and almost fall off each time we used it so we had to keep adjusting it to flush the toilet properly. The apartment walls are thin. If you have noisy neighbours in the next apartment like we did each night, it's quite loud when theyre laughing, talking and playing music at 2am. Not the hosts fault but those guests were very inconsiderate of anyone else staying there and thin walls did not help.

Amazing place in Chiaia, near one of the best fish restaurants in town, with a large well secured parking garage. There was also an outstanding breakfast with crème-filled cornetti from renowned Bar Riviera. The friendliness and availability of the hosts Dario, Cristina and Francesca, made our stay really special. Thank you!

We were informed the night before our stay that we would be moved to another accommodation due to an issue with the bathroom. The communication came from a different person not linked to the original booking via whatsapp and felt a lot like a scam. There was a refusal to communicate via Booking.com. We were eventually given a room an a completely different location without any of the facilities, i.e. breakfast, kitchen etc, that our original booking included. We continued to try to contact the owner via Booking.com and had no response.

Staff extremely helpful and friendly. Dario and Cristina answered all of our questions and were fantastic hosts! Nothing…everything was there perfect