BeBaSu

Very small room with very limited facilities, had to ask for a couple of glasses, which were promptly supplied. Hanging space and storage were very basic, needed more sockets by fridge, nowhere to plug in the kettle, had to use the one on the bathroom. Could have done with a microwave. No comfy chairs to sit in, no room. TV small.

Good location. Property manager was attentive to a bathroom issue and even provided a gift as a nice gesture. Certain things like the shower did not work properly, and there was water leaking in the washroom but was fixed quickly. The door of the apartment could not be locked from the interior; it was a magnetic lock of some sort. Communication between property maintenance staff and property manager broke down. My wife and I were in the room and the maintenance crew walked in unannounced, while we were partially undressed. Property manager should not deflect their accountability; they represent the experience of the stay. Problems situations will always occur, so I suggest that they just apologize and not make excuses.

The location is safe and convenient, with a nearby supermarket and metro station, restaurants. It would be a proper living option for one to two nights’ stay at Naples given tight budget. The facility is on the lower side. Probably due to the ground floor and rather humid environment, the room is a bit smelly…

Very good

Knowing that I would never set foot in this establishment again. My experience at BeBaSu was simply disastrous. I absolutely do not recommend it. Upon my arrival, no one opened the door for me, despite my arrival time being announced several days in advance. I waited for hours. This is not a hotel, but an apartment with several rooms managed by different owners, and there was no key box in place. The surveillance of comings and goings is disturbing, with omnipresent cameras that make you feel constantly watched. I even doubted my safety in my own room, which prevented me from sleeping all night. At 2 AM, I received aggressive WhatsApp messages. Without any response from me, the owner barged in, furious, and kicked down the door, demanding that I pay more just because I had let a friend in 30 minutes earlier. I felt as if he was trying to extort money from me, suggesting that if I didn’t pay, I would have to sleep outside, even though my night was already paid for. This completely ruined my stay in Naples: zero hours of sleep and a massive anxiety attack. He even canceled my reservation several hours after my departure to prevent me from posting a review. I strongly discourage anyone from staying here, especially women traveling alone. Please take precautions and avoid this accommodation at all costs!

No sunlight is too dark.

Clean and crisp... location was amazing... our host was very helpful. Lovely relaxing hottub comfortable beds Only because I am a smoker .. had to open all the door to go out on street for a smoke .. but it helped me smoke less ? A little tip maybe something to hang wet towels ...

Exceptional

Clean I had to pay €20 for booking in just after 8pm. This is shocking. The mattress badly needs replacing and to get sheets that fit

The host was amazing she sent us so many recommendations we were celebrating our anniversary and she left a special bottle of bubbly for us in the fridge Everything was excellent

Superb

Was staying in the small room. Convenient, clean, ok room. Was quiet. No luxury, but had all the essentials. Staff was excellent: good communication, positive and friendly, good support!

Very nice room, quiet safe place. The location was perfect and the host Federica was very helpful! Nice clean room with AC and great bathroom. Naples (that's unfortunately something that Federica couldn't influence)

The most amazing host one could ever ask for!

Our host was extremely kind and accommodating. The pictures in the listing were a little deceiving but it was a lovely stay and we had everything we needed. She was eager to help us with everything we needed and we very much appreciated her care. The room was quite small and nothing fancy but the bed was comfortable and it worked great for what we needed. Neighborhood is lovely with the beach nearby and some great restaurants. Thanks for the stay!

The property was well situated near many amenities such as train stations (5 minute walk), restaurants, local beach and beauty salons/barbers. The room was very spacious and comfortable, it was very modern with everything you need for entertainment. The staff were very quick to respond and extremely friendly. The property was on the ground floor, you could hear footsteps above and the common door banging when people entered and left the complex. It was also about a 20-30 minute walk into the centre of Napoli.

Exceptional

The owner of the place was very nice and helpful and gave us a lot of information and some good and sincere tips. the place is clean and quiet. the bed is very comfortable there is a very nice gluten free restaurant and pizza a short walking distance from the room the place is far away from most of the attractions in Napoli so if you choose to stay here you need to use public transportation and Taxi. there is no place to heat up food and not really much space to prepare a sandwich or eat

Apartment was great and in a pleasant area. Host spoke good English and was helpful. Plenty to do locally (shops / restaurants etc.) and there is a metro stop at the end of the road for going further afield. All in all - exceptional.

very secure with 3 doors to enter with key before entering apartment. Good location near beach, quiet. comfy bed. Bottle of wine and cakes on arrival. Not like the photos on Booking.com, much smaller than we thought, a tiny balcony never used as very dark. Disposable paper cups for hot drinks - proper cups would be much better. fridge didn’t work so milk went off quickly.