Hotel Jadali & Spa
About Hotel Jadali & Spa
Located 1.2 miles from Djemaa El Fna, Hotel Jadali & Spa offers 5-star accommodations in Marrakesh and features an outdoor swimming pool, a fitness center and a restaurant. Featuring massage services, the hotel is close to several noted attractions, around 1.2 miles from Le Jardin Secret, 1.2 miles from Mouassine Museum and a 17-minute walk from Koutoubia. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Hotel Jadali & Spa has some units with city views, and all rooms have a balcony. A continental, vegan or halal breakfast is served at the property. Majorelle Gardens is 1.4 miles from the accommodation, while Marrakesh Train Station is 1.5 miles away. Marrakech-Menara Airport is 1.9 miles from the property. License Number(s): 00000XX0000
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Amazing staff on reception Nothing
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Nice breakfast very good location Bed a bit uncomfortable
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No alcohol sold on the premises although it is advertise to seek these
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The location and the hospitality. Nothing
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The AC didn't work because they only have heat in the winter, but our room got very hot in the afternoon sun. It was uncomfortably hot to sleep. Also, I read this but didn't take it as seriously as I should have- the streets around the hotel are very busy and Moroccan drivers honk A LOT. Even until 2 and 3am I was woken up by the cars on the streets below.
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Quality of the food at the restaurant + the service
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Beautiful hotel with amazing staff and facilities. Walkable distance into the medina. Nice spa. The rooms were too hot to sleep in and we couldn’t open the doors to the balconies as there was a club pumping out loud music until 3am just next door. No sleep to be had. Such a shame.
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Location, location, location! The hotel is situated in Hivernage, a modern, clean, and safe district of Marrakech. It is conveniently close to the airport and all the major tourist attractions in the Medina, such as Jemaa el-Fnaa. It is also within walking distance of supermarkets like Carrefour. While a traditional riad can be charming, it is often inaccessible by car and difficult to find — even with Google Maps — since the Medina is largely a pedestrian area. We stayed at this hotel both when we first arrived in Marrakech and again after returning from our five-day Sahara Desert camel and hiking trek from Merzouga. We truly loved Hotel Jadali: it was quiet with minimal street noise and offered beautifully served breakfasts. The elevators are too small and slow.
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There was one woman at the front desk that was rude. Other than that the staff was wonderful.
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It’s clean and has good rooms Breakfast service was extremely slow and I had to leave without eating because no one paid attention. I called reception to confirm I could pay for my taxi by credit card, and they said yes. When the taxi arrived, they suddenly said credit cards weren’t accepted and then argued with me, insisting I “never mentioned it.” They even claimed no taxis in Marrakech accept cards, which is untrue — at the first hotel I stayed at, I paid by credit card with no issue. What made the experience worse is that it could have all been handled politely if the receptionist had simply apologized. Instead, he argued and denied what I had clearly said. Overall, not a 5-star experience at all.
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Everything
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The breakfast was good, the servers were very helpful to accommodate our preferences This hotel provides far from a 5-star experience while charging high rates. The A/C in the room we were provided wasn't working properly. The hotel staff kept saying that it was working fine, but it was clearly not doing anything even after letting it run for sometime. They sent an electrician to look it at it a few times to no avail. We had to convince them to give us a new room that night, and it was obvious right away that A/C in this new room was functioning. Furthermore, the new room was smaller than the one we had been charged for, and they didn't give us any partial refunds or something else to make up for it. We hoped that this was a one-off issue, but our remaining stay showed further problems with the quality of the hotel and service. Room service would take a long time to come. Housekeeping would forget to stock new towels after taking the dirty ones. The key cards would stop working within a day (we had to keep getting them replaced). They would be reluctant to provide additional bottles of water. Overall, the hotel is more of a 3-star quality and so not worth the prices they charge.
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Everything was good
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Location and design Elevator
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Very close to the city center and to restaurants within the vicinity. I had a room that had a balcony on a back view, not a road view, which was still ok, but would it would’ve been better to have a room on the other side.
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Exceptional props
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Very good
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Bad
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Very good
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Well located, clean and modern. Lovely pool and spa area. Staff are friendly and helpful. Great restaurant with varied choices. Was a little noisy at night. I was charged for breakfast, even though it was included with booking. Could be better value for money.
