Ramayana Suites & Resort
About Ramayana Suites & Resort
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and shuttle at the resort ensure effortless exploration of Bali.The resort offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the resort's tours. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the resort.The resort is completely smoke-free.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at resort are equipped with linen service, blackout curtains and air conditioning.At Ramayana Suites & Resort, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Ramayana Suites & Resort, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at resort to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Ramayana Suites & Resort. During your stay, the resort provides direct access to a beach, ensuring you remain near the sea throughout your visit.Treat and spoil yourself by stopping at massage, salon and spa for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool. At the resort, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by resort and making use of their well-equipped exercise amenities. License Number(s): 55110
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Location, Staff and Breakfast are all amazing
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Staff were SO KinD. THEY MADE A PERFECT STAY EVEN BETTER Location is excellent. It’s the only place I would stay in BALI Everything was perfect
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Had almost everything around the hotel Air conditioning
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Surrounded by gardens, the pool and Balinese style. The staff was great
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Location ・The bath tub was too dirty to use. ・There was a sewage smell in the bathroom. ・We saw a lizard in the room (it was on the 8th floor)
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I felt treated like some special, hotel has everything you need and the breakfast is delicious with various options!
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Some staff were very friendly and welcoming Urine, Blood, Electric Shock & 4 Room Changes — Our “5 Star” Bali Nightmare We stayed at Ramayana Suites & Resort for 11 nights expecting a 5-star experience, but unfortunately our stay was one issue after another from the moment we arrived. We were moved rooms four separate times due to serious problems including excessive noise, a leaking roof where my child slipped and hit his head, and most concerning of all, a room containing urine in the bed and a significant amount of visible blood throughout the room. What made this even worse was that my family had already laid in the bed before realising it was soaked with urine. We immediately reported this to staff and were extremely distressed by the situation. No guest should ever experience this in a hotel. To make matters worse, my partner also received an electric shock from an exposed wire inside the top cupboard of one of the rooms, which was extremely concerning from a safety perspective. Another major disappointment was that the hotel’s online photos and advertising heavily showcase the newer renovated section of the resort, creating the impression that this reflects the overall standard of the property, however we were initially placed in the much older side of the resort which felt closer to a 2-star standard than the 5-star experience being marketed. While the hotel eventually upgraded us for the final few nights, the overall experience was incredibly disruptive and far below what we expected for an $1800 stay. Packing and moving rooms repeatedly with a family completely ruined the ability to relax and enjoy our holiday. What disappointed us further was the response afterward. Despite the seriousness of the hygiene and safety concerns, the hotel denied responsibility and refused any meaningful refund. I also want to mention my disappointment with Booking.com.
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Everything was great. Above and beyond. 10/10 Customer Service. Nothing that comes to mind.
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Location was great, 2 mins walk to beach. Onsite restaurants and pool were amazing. The buffet breakfast was incredible. Staff were so friendly and helpful. Loved everything.
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Location I had paid reservations but my flight was canceled and arrived the next day and was charged for the previous night but had to wait for me to be checked in for my room which would be the second night of my reservation
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Some parts of the room were shabby, but nothing too bad.
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The location is handy to the airport for easy transfers and close to the main Kuta vibes. Restaurant facilities are excellent and the staff were very helpful when sorting rooms close to family with us.
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It’s definitely not a 5 stars hotel, more like 3 stars. Thankfully we only stayed for one night, there was a lot of noise coming from the hall.
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Breakfast was delightful and great healthy options. Hot food was hot, cold foods were cold. Staff was Amazing and attentive N/A
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Great suites, comfortable beds, friendly staff, great location. All was fine
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I had asked beforehand if we could do an early check-in ~1PM however, even after the website saying check-in is at 2PM we were not accommodated until after that. That night when my partner and I went out for dinner we came back with the electricity in our room was out. Lights, AC, All off. We called front desk and they said theyll send a staff up to check after half and our still no one came. We called the front desk again and they said theyll send someone up (THATS WHAT THEY SAID HALF AN OUR AGO). No one came so I had to go down myself and asked to be transferred rooms. They moved us to another room which they advised also has “AC problems” ? The next day we had their breakfast the lady on the front was coughing her lungs out and was not even apologetic about it. She kept coughing and not even covering her mouth. To say that this is a 5-star hotel is a scam. It is not. The toilets smell, the staff were rude and the service was so bad!
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The location and the staff None
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Location, service -
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The location is very good,easy to find and near the beach,near to everything we need. Breakfast was good and yummy and the staff are so nice and friendly. I have 2 kids 4 yo and 9 yo and the staff showed me the kids club but was empty nothing to play just empty tables and some books. Maybe in the future the hotel can put more toys,games and other attractions for the little one.
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Pool &Gym were nice. It’s too noisy for rooms with outside road view. The restaurant is too noisy with loud music and the guests at night.
