La Quinta Inn & Suites by Wyndham Fort Worth City View

This is a professional and clean environment that's very responsive when handling different tasks

Very nice room and great pricing! Highly recommend with A++ service!

Location was good. Breakfast ran out on Sunday morning before the ending time. We stated we were checking out at 10:45a, housekeeping tried to come into our room around 10:00 to see if we were gone.

Room was comfortable and good space. Staff were nice and courteous. I think the price a little pricey

They don’t clean their rooms. You can extend a stay and pay for it but they’re going to was all your stuff up and throw it all together in a basket dirty or clean. The people who answer the phone for a reservation extension don’t give you any information and don’t speak English too well.

Amazing stay!!!

It was great for my quick stay and will be visiting this location again

Expected better for $109/night in a weekday. The outside grounds were immaculate, but the room was sub-par: stains on the bed sheets, a sink faucet that was completely loose, a toilet seat that was barely hanging on, paper thin walls, and a breakfast bar that was poorly stocked. I expected better from La Quinta.

Hotel was very conveniently located. Restaurants nearby, many walkable. Convenient store next door. Breakfast had very little to choose from and pool was not usable. I would stay again because the price was very reasonable. Stayed 2 nights for the price of one at another hotel.

Geeat

Exceptional

Staff was great. Room was good for the price.

Clean room and friendly staff. Great location

Staff extremely nice and tried to fix AC. I would say it was fine for $85/night.

Very good

Right on the road that I need to get

Right on the road that I need to get

Clean

Loved having a separate bedroom and living room at a reasonable rate! Unfortunately our first room was dirty, but the friendly desk attendant quickly assigned us a fresh room. Breakfast on the weekend got busy and we had to wait on food to be restocked at the buffet. Do ask for a room on the side adjacent to the car dealership because the opposite side is next to a bar that generates a lot of music and announcements into the early hours of the morning on Saturday night. It didn’t bother me or my infant with white noise for him and earplugs for me though. One of two elevators was broken and somethings looked like the could be maintained better- but overall a good place for a family to stay and would stay here again.

The room itself was quite old — from the carpet to the furnishings. The AC struggled to cool the room and was very noisy. The lighting setup was inconvenient, with a single switch controlling all lights instead of separate toggles. The bathroom was the best part of the room: spacious with a good selection of soaps. However, the shower curtain was flimsy and still allowed water to leak onto the floor even when positioned correctly. The hallways had an unusual smell, and one of the elevators was out of service, requiring a long walk to the far corner of the building. Breakfast was also not enjoyable. The waffles didn’t taste good, and the eggs were the worst I’ve had compared to other hotel chains. Overall, I did not enjoy this stay and likely will not book this brand again.

I watch tv on a tv with line going down pool had ducks in it and hot tub smelled gross

Clean room. Nice staff. Lighted parking. AC was good. The ice machines were not working. One elevator was still out from my last stay. But overall for the price we liked it.

Tv not working

Loved everything

Staff were some of the most courteous and helpful. We've long enjoyed staying at La Quintas but this location is aged and in need of updates. Fitness room had broken equipment and no towels. Pool doesn’t look clean and was thus never used. Bathroom had leaking shower fixture and old caulking. Sink fixtures loose. Our original room had a faulty door lock which wasn’t discovered until second day. Staff tried to repair right away but ultimately moved us to another room. Continental breakfast was very plain with no variety during any of our 5 day stay. Bottom line, for the price, you can find better conditioned hotels.

Everything was great! No complaints at all. The staff was second to none & the stay was as always, great.

Really good location. Dated and worn hotel. Needs to be updated, and CLEANED.

Really good location. Dated and worn hotel. Needs to be updated, and CLEANED.

We stay there Every 3 months I go to my doctor in Fort Worth, Texas

We stay there Every 3 months I go to my doctor in Fort Worth, Texas

Finding property very difficult. There are two places with the same street address 3 or 4 miles apart. Waze, Google take you to the wrong one. Several calls to La Quinta before we found a real person to give us the number of the front desk. Not much help there either. Seemingly unaware of the problem. we finally figured it out. Took over an hour.

Everything was perfect

Overall a big disappointment with room charge. Expedia said 175 but hotel was $222

No

Great location. Great price. Clean room and very friendly staff

The hotel is not in great shape, the breakfast is minimal at best, and they wanted to charge us extra to check in a few hours early even though our room was ready. Not impressed and won’t be back.

staff were friendly

I have stayed here multiple times it always lives up to my expectations.

Property was ok the room was ok the bathroom was outdated and rust stains and bath tub looked dirty and rusty. Heard a toilet flush by my head all night long couldn’t sleep well. Won’t be going back

There’s a wide spectrum of quality and cleanliness when it comes to La Quinta Inns and, unfortunately, this one falls on the lower end of the spectrum. It wasn’t super clean, our room smelled like smoke, the breakfast was sparse, and the AC unit in our room was bipolar. I won’t be staying here again.

Rooms were cold and ac was too loud

They were very kind and accommodating. One elevator was not working, but everything else was delightful.

Good

Nice beds pillows sheet clean Jets didn’t work old fashion need updated, Breakfast wasn’t great eggs very rubbery not much choice really

Exceptional

Nice beds pillows sheet clean Jets didn’t work old fashion need updated, Breakfast wasn’t great eggs very rubbery not much choice really

Exceptional

I had some tools stolen out of my truck there

The bedding on both beds were stained.

Good staff Not clean

Good staff Not clean

Exceptional

Good experience but breakfast food was taking a long time

Y

Never ever will I recommend your establishment

Super nice! Comfy beds. Very clean!

N/a

Yes

Breakfast options are good! There is plenty of parking, byt the property is worn and has a different smell to it. Lots of mismatched paint, stained carpets, etc. The elevator mechanical room had the door propped open with a fan running, so that was a little disconcerting. I also smelled cigar smoke from my room and the a/c broke while I was there. The hallways did not have the a/c turned on either and were very warm. The breakfast room staff also had a disagreement with the front desk in front of all the guests in the breakfast room. Overall, it was a place to sleep, but many things they could easily improve upon.

Good place to stay!!

Parking was fine but breakfast was horrible very little to choose from

beds were a bit small. breakfast sausage was on the burnt and overcooked side, but otherwise breakfast was ok.

Very Good

Staff was friendly , the room could use some upgrades , the AC had a foul smell when turning it on , the cleaning service will be available at the evening time. The pipes made weird noises at night .

Rooms are clean but staff isn’t friendly

Breakfast is nothing special but staff isn’t friendly

Rooms are clean but staff is not friendly

The overall entry experience was great, the front desk area was clean and they were very nice, and helpful. I thought there might have been some recent construction? Or maybe some updates coming soon? The room itself was fine, but the elevators had some cracks/holes in the wall (outside the elevator not inside), and some general dirtiness around hallway entries from the outside.

Great hotel

Note : there’s a new bjs whole sale club nearby in the perfect location great area for all lifestyle activities and food choices

Yes

Parking was Easy,didn't do breakfast.

it would have been a better day if the internet had been operational at any point of my stay.

1 elevator down was down when we was last year at this time

The parking was great and the staff really helpful

Beds are absolutely terrible. Pool was gross Fitness center was pretty good, has weights and treadmills Room was less than desirable Check in was great, front desk staff is friendly and very nice

Clean room

Yes

Guests were yelling and shouting all night

Only one working elevator so my disabled hubby had to walk a long ways to our room.

Front desk was rude,are room had stains all over bed covors the restroom floor was coming apart,the front desk(woman)came outside to the pool area an yelled my at 7year old for screaming.we told her mam yall have a big bee hive by thus tree right here she still was very unprofessional.

Clean and friendly staff

Clean , nice staff

The bathroom door wouldn’t close all the way and the bathtub was leaking. There were dirty towels left in the bathroom to.

Not as described on the website

Everyone and everything was great!

Overall though we would stay again.

Cleanliness of the room was horrible, the bathroom was dirty(yellow stains and hair in sheets and towels). Most of the tables we dusty. We also got stuck on the elevator while staying at the hotel as well. Potential to be better just wasn’t the best.

We have stayed here several times when we visit our daughter. It appears to be a nice location as far as businesses around the hotel. This visit both elevators were not working. The ice machine on the second floor is not working. Our room #230, the refrigerator knob is missing and the temperature is stuck on high, freezing all our items inside. Door knobs are missing inside the bathroom. Our last visit the bathroom ceiling light was not working. The rooms need attention as far as repairs. The hotel itself is acceptable.

We arrived we got the room. The first thing that happens is that my 14-year-old daughter gets locked up in the bathroom because the bathroom door did not have a door knob on the inside. She spent anywhere between 45 minutes to an hour locked inside a restroom until they finally came and knocked down the door to get her out, but even then I had to call the front desk about two or three times and recorded the whole situation just to make sure that we don’t get charged for that door. They should’ve acted faster but decided to do everything themselves.

This hotel is terribly dirty. We see yellow stains on our bed sheets. And there was grease in the corner of the bathroom. The bathtub is also filthy.

Did not use

Clean Room Good Overall

It was fair the adjoining rooms are terrible due to the noise. But bed was comfortable.

The room smelled like peanut butter. The air conditioner didn’t work. The walls are paper thin, so you hear every door open/close, every conversation going on in the rooms around you, and every footstep in the halls.

I really enjoyed it

The room was clean, bed was somewhat comfortable. Staff was friendly, and even had a space for veteran parking which I appreciated. Breakfast was acceptable.

In the first room I was in, the TV, the phone, or the lamps did not work. then i was given another room to stay in and the AC kept turnin g on and off, the room stayed hot with the AC on "60"

The room was in damaged and poor condition. The door didn’t even lock! You could open it with no key!! Not safe!! The bed and pillows were gross. The pillows has bed bug protectors on them which made me think that there may have been a bug problem. We slept fully dressed. The breakfast was the only bright spot!

No house keeping offered. Had to go to desk to get towels. Breakfast is mediocre.

None

Room was clean

Had a room with a shared connecting door, neighbors were loud. Trying to get a receipt to turn in for work. Was supposed to get an email receipt. Have requested it and still don't have it. Will need to call La Quinta Inn Fort Worth City View hotel again.

Awesome hospitality

Room was good, clean but bed and linen needs an upgrade.

Everything was great, from checkin to checkout.

Great room! Great experience!

Great staff

Nice clean room! Good free breakfast.

Room was dirty at arrival. A lot of strange activity happening throughout the hotel. My daughter’s cheer team was there for competition and men were putting their ears on the peep holes to listen to the girls. Men Constantly walking around the hallways as well. So felt very unsafe. Also random individuals would come in to hotel lobby late at night and hangout and use the the hotel restroom. One person got arrested in the lobby as well.

Overall stay was terrible! Employees were high! You could smell them! Room was dirty with leftover bathroom items from previous stay! Room wasn’t cleaned one night despite staying over 2 nights

But other than that amazing place to say friendly down to earth all your needs are met

I was suppose to get reimbursed for this this stay… hotel had no hot water , I still have not been reimbursed as of yet.

The room was great and if i need to use this location again i would request the same room. what could use attention is the availability of the breakfast on the wee

I had no hot water for 2 days and despite being told that I would have hot water soon but never did I was charged full price and was told there could not give me a new room because there was no hot water at all. I had reserved the room for 4 days I ended up checking out I was very dissatisfied

Every thing was nice and clean we were just disappointed that the hot tub was closed and we had no hot water I will stay there again when they get the hot water fixed

Lobby dirty. Hallways dirty. Elevator dirty. Breakfast cold and very low quality.

Never had hot water in shower. Parking lot doors were difficult to open with room keys.

Reserved and paid for a suite. No suite available when checking in (5:30 pm). Only a room with 2 beds. Also no hot water. Had to take a cold shower. It was our anniversary. Manager would not talk to me.

It served our purpose for staying one night. Hotel is conveniently located close shopping and restaurants.

There wasn't any hot water during our 3 day stay. We got locked out of our room 2x. The breakfast was burnt. They double charged my card. I had to walk to Supercuts to wash my hair. I definitely will not be back to this location. It was horrible!

We got there had no hot water. But they gave me a discount. For just staying one night

I report it ... But it is kind of alarming when they say no one else reported it. What do you think. I usually change the room.

The manager was nice but only saw her once Cleaning staff was nice, but they clean by a list given to them Very very sad hotel

There was no hot water the whole weekend they kept saying they was working on it the ice machine on our floor wasn't working

Room was dirty no hot water couldn't take a shower

No hot wster and the staff was not good and they took all my stuff out of the room snd ssid i didnt have renovations and i did.I will never go to the one in ft worth texas again I am not a happy camper.

The shower was cold water the hot worked for about 5 mins

Very nice place to stay for the night.

First, the lobby smells good until you get to the elevator and room. The hotel is in a good location of Fort Worth 10-16 min to Stockyard Arena, and Sundance etc. However, the rooms were not as appealing. The room was not clean, hair on the sheets, tub with a black ring, hot water was warm water day 1 by day 2 there was no hot water. Told the staff as we were leaving out to attend a concert after having to wash up quickly to coming back still no hot water. Told the staff again no changes room or hot water. I also asked for towels and washcloths hoping we would be able to shower eventually but was given towels and cloths that were stained. Which as a hotel chain they should always have fresh linen and towels. They make enough money to do so. We ended up going to a friends near by to shower. Told the staff on day 3 as were checking out and because I used 3rd party they could not reimburse me. I paid for an early check-in for 1pm but we arrived due to flight delay after 4pm. Because I didn’t check in early the staff offered to reimburse me the $10 and send me Points for my stay to use in the future as a refund. She said she would text me everything. I was leaving out to catch my flight with bags in my hand so I couldn’t check then but trusted she would refund me the $10 (which she never did) and I never received any points. Was very unhappy with this stay, the room and the unethical practice of lying to quiet me and never making it right. No more Laquinta for me

My room smelled like urine all through out. The second room they moved us too had hair all over the bathroom floor.

The front desk was nowhere to be found when I arrived to check in. I waited for 10-20 minutes before someone appeared. It was 9:00 pm, so it was not a late arrival.

Staff was courteous and friendly. Parking was plentiful and well-lit. The hotel was clean. The walls were thin and some of the hotel (elevator) was a bit run down.

There was no hot water until the afternoon & no heat. Won’t stay there again.

Yes

From entering our room we noticed one of the beds looked as if it had been slept in and after inspecting it, the linens were dirty. I went to front desk to ask if our bed could be changed while we were out shopping. Got back to the room for bed to not be changed, went back to the front desk, i was told that cleaning staff stated they were not doing any jobs other than what they already had so front desk brought new linen for us to change!! Very Unprofessional!!

On my last day I noticed that I didn’t need to use the card to open the door. I was in room 120. I notified the clerk when I checked out.

Only 2 complaints: 1. The hot water was out for one morning. They said it must’ve been due to too many people staying at one time. 2. The Guitars & Cadillacs bar was open late on Friday into Saturday and had loud music. This wasn’t an issue in Thursday night.

Clean room hotel, and amenities

Thank you again for trying to help and communicate with us. Highly recommended yall

Room was

Comfortable. Shower got cold when we used the sink but otherwise, all was good.

There was a roach in the room AND the toilet did not flush well.

There was no hot waTer to shower. I only shared my room for my daughter and we both had to take cold showers when it was in the 50s outside. The sink faucet was very loose and you could not put stopper up in the sink. The pillows were flat and square. I had to buy my own pillow from target. I booked 2 rooms for me and my daughter and her husband over the holiday and they also had no hot water.howater.

They canceled my stay and I didn’t know where I was supposed to go for the night

AC was not cool in one room and the other rooms clothes closet knob broken and toilet and sink extremely slow to drain. Reported to staff and not fixed for 3 days. Also rooms not cleaned

This place was horrible never again

The water was cold the tub wasn't clean hair was in tge bed couldn't use you key card on sides door check out earlier than I planed to leave and go to another hotel. I would not stay at a laquinta again 😬😥 and i travel from Illinois to Texas the first time I visit Texas

Clean room, great prices, convenient location, great staff

Nice place to stay.

Staff was EXCELLENT - Expedia agent was SUPER AWESOME.

Yes it was a Great choice

Front desk friendly and helpful.

Canceled my reservation and went to a better hotel.

Cigarette butt in the closet. Dirty microwave with food stuck to the plate from previous guest. Overall, property not well maintained and needs a refresher. The breakfast bar should have more healthy option and the coffee should be better quality.

Cigarette butt in the closet. Dirty microwave with food stuck to the plate from previous guest. Overall, property not well maintained and needs a refresher.

Great

Was really looking forward to the hot tub just to be told it was shut down for the season when we got here was a real bummer. It was the whole reason we chose the hotel, but the bed was still comfy enough

Clean rooms

No heat or ac in room. I was offered a different room but was so tired and I'm disabled so i didn't move room.

Ver excellent

Yes

Just an old building very outdated and to many crackheads around

All was good, from check in, to the accommodation were great.

Clean updated hotel!

Very clean, big room, great location central to everything

We all loved the Texas shaped waffle maker! We had plenty TEXAN waffles for bfast! Hot breakfast was enough to repeat the same spread for a few days. Great value for the money we paid! Some hiccups here and there but staff responded very quickly and problems resolved 👍 Definitely chose la Quinta over other establishments! 👍

Nice hotel, convenient to the interstate highway

Ive extended my night for another because this is definitely 5 star for professional and very understanding and welcome me last night very sweet.

The furniture in the room needs to be updated and one of the lamps did not work by the Tv. I was told they would replace it but didn’t,

Staff

Havent had the breakfast and people were outside the parkinglot smoking pot. They followed us and tried to get us let them inside the hotel. Which made me and my spouse very uncomfortable.

2. Coffee packets in the room are undrinkable. Had to go to the lobby for “fresh” coffee 3. Very limited selections of tv channels, had to spend 40 minutes in the phone with the velocity (service provider) people to finally they said nothing could be done. 4. Hotel looks torn down in several areas. 5. Reasonable price but not happy overall.

My vehicle got broken into and tools stolen out of

.

terrible hotel in a terrible location

Clean room, nice staff

The rooms were nice and clean. Employees were great. Although we had the same breakfast all 3 days. It was decent. Would go again.

Besides the check in issues and unclean conditions there was also a man dealing drugs openly.

Nice staff and good breakfast

The room was okay. I observed that the bathtub still had hair in it from the previous person and the bed had a noticeable dip in it on the left side. However, for the price you get what you get.

This place is ok for a cheap night, i paid far too much for a basic room, it was clean

Hotel was reasonably priced and staff was good, but the facility is in serious need of upgrading. one elevator was broken, the other damaged interior. reasonably clean and average stay for the price.

Love staff and quiet nights

One morning, there was no coffee made and the attendant was sleeping at one of the tables. The pool was not being maintained and was light green.

Breakfast was ok, they have a waffle machine, hot food was limited to sausage links and scrambled (liquid) eggs. Would have been nice to have shredded cheese available, some hard boiled eggs, etc. The property overall is VERY old and not well kept. The staff seemed like they were tired and/or high.

Room smelled a little musty.

Liked the location of the property

I awoke my second night at the hotel to someone entering my room, but the safety latch kept them from entering. They had a key card to unlock the door. Ten minutes later they were doing it again and banging on the door. Both times I pushed the door closed and engaged the lock. I called the front desk to alert them someone was trying to enter my room. They asked if I was room _ _ _ and I said yes. The hotel's computer system had me listed as a no-show because I arrived the first night after midnight, even though I had notified them in advance I would be arriving after midnight. Their system had the room listed as available. It was difficult to fall back asleep after this. When I arrived the first night, the clerk at the front desk asked me not to prop any exterior doors open if I had to retrieve anything from my car. He said the doors being left open at night had caused problems. So I thought someone was trying to break into my room in the middle of the night when they rented my room to another guest. Also my key card did not let me back into the room the next morning when I returned from breakfast in the lobby. The hotel still had not fixed the issue that I was in fact registered and staying in the room. The hotel is in bad shape. I would not stay there again.

Staff was great. Room could use time on making sure sheets are ripped and comforter doesn’t have stains all over it. And carpet had huge red stains on the floor

Did not use breakfast, room was clean had to be moved rooms since my entrance door would not lock . The check in process was slow due to computer issues

I stay here every time I come to town because my family is close by. Staff is friendly. The first room I was in was messy, so I changed rooms and felt dandy.

Everything was okay except for limited TV channels.

Pool was not in operation though still very warm A bit dusty in the rooms - probably they have too lean of staffing model.

Staff is very helpful and friendly

Room was dirty. We left after about 10-15 mins of coming in. Just did not feel safe.

Room was very dirty.

Great location, property has become run down and terrible because a dog was barking in a nearby room from 9 pm until 3 am

Very nice as usual with laquinta

This property is unique because it walking distance from a lot businesses

Very clean.

Despite the numerous signs about no smoking indoors, someone right next to my room was smoking inside. My clothes still reek of the smoke.

We have stayed at this hotel numerous times in the vast and only compliant has been key issues. This time the smoke smell was terrible we asked for the Ozonater to help with the smell and the smoke alarm started chirping in the night and did not stop. There’s in the living area would not stay in a position to see it had to use a pillow. The smell never went away and was strong and the last night the smoke alarm chirped all night! Does no good to call the desk since the person is by themselves and cannot do anything. Our keys did not work on the very back door and in the evening when I called to let in the desperation said could not help. Seriously! So last night when we had an 8 hour drive the next day. No sleep thanks to the chirping alarm. My husband reported all this and was told he would get a call from the manger but had not heard from yet. Will be staying elsewhere.

Easy checking in! Pool felt great! Wonderful place!

Checked out less than an hour after checking in due to smell and cleanliness.

Friendly

The staff were super friendly and the room was great and clean!

The staff there are wonderful people

In a really nice part of town and it made it nice that it had a lot of stores around it. I think the cleaning could’ve been a bit better. I did find a few things in my room left over from guest, but other than that it was a great experience and everyone was very nice there.

Arrived Thursday, water was running real slow, next morning, no water, shower, toilet, no water at all. Mind you I’m visiting in town for 5 days. Booked online, third party. So I don’t make a fuss about it, until I check out, because the staff kept telling me the manager will be here from 9am to 10am. Manager is sweet, offers me rewards points for a free night, sweet! But no, I expect my money back for the days the hotel had no way, if not all of it. Very dirty blankets, asked for room service at 10am, left for a family outing, called to see if anything was done, she said no, she didn’t get my request. I have a phone log, keeps times and dates of when I call. She didn’t have anything to say. Breakfast wasn’t great. One staff was real creepy, I come in with my family from the car, of course you need a keep to enter; which I have. We always take the stairs cause it was the second floor, right off the elevator. As we’re going up the stairs, he runs to see who we are, and I’m like “can we help you,” he’s like “oh, no.” What was all that for? That was very weird and it made my family feel uncomfortable. Great location, mall restaurants, but the staff is creepy, lazy, a lot don’t understand English. The rooms weren’t clean. Mold on chair, table, suites didn’t have sinks or wetbar. WiFi was slow. Pool closed. It was a lot going on.

Location for us was great but the water went out on the hotel building and we was inconvenient for 12 hours.

This experience was terrible, my partner and I spend 30mins cleaning our room because it was disgusting, had to buy new bedding cause questionable stains everywhere, then the worst roaches! I mean like the stay we killed like 8 of them. They refused to give us a refund till we spoke to the manager but the whole stay she was “unavailable” everytime we called or walked to the front. So we were forced to stay because we didn’t want to miss out on the money we spent. We tried to avoid staying in our room to till we come back to have a place to rest our head. Man this truly sucked. But I’m waiting to hear back from Someone to get accommodated for our unpleasant stay here.

It was a good stay. I will use again. Thanks

This was not a pleasure stay and I appreciated the ease of check in and walk ability for needs

Very good

Only problem I had was that the TV wouldn't work. Reported it to the front desk for 2 days. Finally got it fixed the 3rd day.

The pool water was a little murky but we swam at the very end of the day. Our king suite was on the first floor right next to the pool so the living room portion was quite noisy at times but the bedroom was quieter. The bedroom window was directly across from a sports bar. That was noisy with traffic at times but tolerable.

The LaQuinta Cityview was a nice convenient place for us to stay. The staff was courteous. Parking was easy. Breakfast was ok. Scrambled eggs, link sausage, and waffles were offered along with juice, cereal and mini-muffins. Beds were ok. The only thing I wish was better was the lighting in the bathroom. I like a bright bathroom and this wasn't. I also would have preferred more water pressure, and the shower head was kind of low. I'm average height but I can imagine the trouble a tall person (over 6 ft) would have with it.

Room was clean and comfortable. The pool and outdoor area were not well kept.

The stay was great for the most part only complaint was the drain in shower the room was horrible would not drain

The breakfast was closed up before or at 9 am

Poor breakfast options

The water in the bath tub didnt drain, Air conditioning very old and carpets as well.

Had to move room 2 times. Fi

Smelled a snokey but overall good

Everything was good except bathroom door had to slam to close water in sink squarted every qhere and no stopper for the tub

The pool was out of order and the hot water was luke warm

Bed had a canyon in the middle that I rolled into. The sheets had stains on the edge. Food was really good first day, the second day the eggs were mediocre. The staff was very professional and responded quickly to my concerns.

My reservation was clearly for 3 ppl 2 adults. 1 child age 12. The sight specifically asks for the age of thebchild infact it will nlt let you proceed to the next step w/o that info. And for 2 adults and a child of 12 it completely perplexes me as too how why those e people would be assigned a room with 1 bed and no other place to sleep he 3rd. Person. Why would a room like that even be offered for this group especially since it is sux a big deal tl give the age of the child???????? So if anyone can explain the idiotic logic in that id be grateful. Also i understand the need for asking about handy cap issues. But i have stayed at a lot lf hotels and NOT ONE TIME have i been told that because the handy cap option was selected (Which was accidental in the first place) that the room was then moved drom a sweat that would sleep 3 comfortably to a room that is for just 2 pll with one bed and no other sleeping option. Everytime we have used hotels.clm there is ALWAYS some issue with our reservations. So already didn't loke using this sight but from now on ill go out of my way to use a different site.

I reserved a *Handicapped accessible room. My son is handicapped/in a wheelchair. The room was not reserved as a handicapped room when we arrived at the property. We cannot use a regular room. I called the property before booking, I left a message on the website before arriving to the property. The were able to provide a handicapped accessible room after me pleading with them but the linens on the fold out couch were dirty. I changed them. Then, the Lift chair at the pool was broken and torn up, after telling me on the phone that it was in working order. Will not stay there again.

Pros: comfortable bed and pillows, inexpensive, easy parking. Cons: broken ice machine, broken elevator, broken urinal and hand dryer in common area, room keys needed frequent replacing, cheap toilet paper, lukewarm water,

really good! would stay here again

Not very clean

The pool was a mess probably because of weather issues but that’s my only complaint

property was ok. Got the job done. Needs a little sprucing up

THE ODOR IN ROOM WASN'T FRESH. SHEETS DIDN'T HAVE THAT WASHED FRAGRANCE. Shower faucet malfunctioned, would not turn off without extra effort. Ice machine on 2nd floor not working and the elevator also. If my room smelled like the front lobby, i would have been very pleased.

First room was very dirty. 2nd room was ok. Tv in bdrm didn’t work.

Room was not clean and pool was disgusting.

My room was filthy the pull out couch had food and stains all on the sheets and blankets. When it was time to shower I pulled a towel out and there was nothing but stains and hair. I called the front desk if I can get more clean towels and he said yes but if I wanted them I’d have to go get them myself. Very inconvenient. It was not my fault the room and linens were dirty and not washed. The room had stains everywhere dirty doors. The easiest things that can be cleaned were not. Our bed also had stained blankets and sheets. Yes I know some stains are hard to get out but for everything to be stained and look so filthy is ridiculous. The service for the morning staff at the front desk needs more customer service training. Never again will I stay here nor recommend to ANYONE. The only nice part was plenty of parking and the man that worked the night shift was very nice and welcoming.

The pool was green and the front staff it was cleaned and good to go

Bed was comfortable. Mirror in bathroom was to low for faucet to work properly.

Breakfast was great!

Worst hotel ever.

It was good but the pool was dingy

Comfortable bed disappointed in the pool was closed when we first arrived. Was open later the next day. Pool looked green people were in it. We did not get in same thing for the hot tub.

Great place to stay! Been here multiple times

This hotel is in the middle of where I am going. Convenient to visiting family, friends and sites.

The power went out in the morning.

Dirtiest hotel I’ve stayed at. There is mold everywhere, dust, and residue that has been there for I don’t know how long. Breakfast was terrible and wasn’t served one day because the kitchen never showed up. Pool was closed probably due to weather and first floor power went out so no elevator or water. They would run out of coffee almost immediately and it wasn’t good anyways.

Bed was uncomfortable ! Breakfast was ???

What is the point? You don't want to approve what actually happened.

Clean and quiet.

Pool was not usable , hallways smelled like marijuanna, tvs were very small. You could see holes behind the tv in the living room area. It was bad enough that we left right after checking in, gave my keys back to the person at the front desk. Overall i wouldnt ever stay there nor would I recommend anyone to stay. Sorry for the bad review just being honest.

Dirty and disgusting! Body hair all over the tub, body hair and stains all over the sheets, room smelled like weed and musk! Would never stay again!

Scary. Bunch of dark people lurking around both days I was there. I didn’t feel safe.

Easy check in with comfortable room. Unfortunately the soap bottle had mold on it and the toilet base was nasty which led to a less than desirable result.

The room was not cleaned properly. There was hair in the shower and poop marks in the toilet bowl. Towles were ragged. AC setup was weird and not easy to set the temp and the circulation fan did not work. Maintenance has not repaired a wall paint large chip and floor baseboards in bathroom were coming off and dirty. I would give the bed a 7 rating.

The Jacuzzi was broken and the staff was not very helpful. It took 2 days to get an extra towel. Went to the front desk and asked for one and the guy just walked away!

Everything was ok besides having to jam the keys in the doors too open them.

Area llena de vagabudos el desayuno de muy mala calidad huele a humedad y a cigarro adentro el personal muy desagradable las sabanas y la taza del cuarto muy viejos la taza tiene sarro. la basura solo la sacan a los pasillos y alli la dejan no te tocan para service room. no lo recomiendo.

Like the fact that my bed sheets looked like they were not changed from previous guests. Breakfast did not have a selection of fruit. The person who hat was replenishing the breakfast items wore the same pair of gloves when touching garbage can and food. DID NOT EAT THERE AFTER SEEING THAT!!!!

What would need improvement is. 1. no coat hangers in the room and front desk said they were aware that they needed to buy more, 2.the installed mirror over the sink in the bathroom was nice but way to close to the water faucet preventing the water from freely flowing 3. the TV remote - only certain functions would work - had to turn off/on and adjust volume manually at the TV. and last - our room 200 over looked a strip mall - there was late night partying in the parking room - loud talking / noise, music and cars going up and down. Not something the hotel can maybe manage but still annoying. Thanks

The air conditioning was awful and very noisy. I told the front desk to look at it, but they never did. For breakfast, there were very little options, and it was all done by 8:30. Another thing is that the tables were all dirty for the 3 days I was there. I also encountered a person getting frustrated at the personnel for not fixing something in his room

Our room was dirty. There was food underneath the couch underneath the TV and smeared on the walls. The shower still had hair in it from the previous the previous guest. The front desk Staff was very friendly.

Hotel chosen because it falsely advertised BOTH a POOL -and- a HOT TUB -- neither of which were open (both were full of algea)

Just an average hotel. Nothing fancy or outstanding

The hotel was convenient for us and was walkable to restaurants. The hotel is a little run down but the room was good. It was very loud during our stay also

I will say, the staff had the best customer service. If I stayed it would only be bc of them. But the rooms and elevator were so old. The room was old and reaked of smoke. I know they probably did their best to clean but it js didn’t look up to par especially with the smell.

Tv didn’t work hot tub didn’t work pool and tub where dirty

The pool was green and closed. Breakfast was disgusting. Milk was expired for -0 days. No more available. Bagels had mold spots. The breakfast area was dirty. Gas station next store was cleaner. Lots of trash sat in hallways. Homeless people propped open doors so they could enter. When staff was notified they said ok. It kept happening.

The front desk was very polite. My stay there was very quiet and relaxing.

The room smelled musty. I ran the ac several days to reduce the dampness. Not like a new hotel. Very clean but damp.

The hotel is run down. Elevator has a bar broken and is a hazard. The door keys didn’t work easily. The shower curtain has mildew on it. Water would run very hot and then cold. The mattress was too small for the box it was on. Remote would turn tv on and change volume but not channels.

I arrived at 3:15 for a 3:00 check in. Room was not ready. I was told it would be about a 30 min wait. The women’s bathroom in the lobby had no paper towels. I reported this to a custodian but she didn’t understand English. The TV in my room didn’t work.

To many walking around from people in store. Needs serious update

Upon check out there was no one at the desk to report it It is too cumbersome to report things during our stay. The last thing i want to do is deal with reporting and talking to staff

Breakfast was only so-so. Waffle batter was too thick and difficult to get to come out and not enough in container to fill the waffle iron. Ran out of coffee with still over an hour left for breakfast time. Eggs were not good either. Also water in shower did not maintain a constant temperature. Got colder and hotter while showering. Bed was comfortable though, and location was convenient with several restaurant/bar options close by.

Long story; short.... this facility needs to be managed better and quality control is NOT important here.

Nice staff and very comfortable beds

I had a few issues here. My room neighbors were noisy, (I could hear their tv and his snoring like they were in my room). The bar close by was very loud at night. My key hardly worked…. I had a bathroom light was out. And even with my do not disposing out, was interrupted by housekeeping. I won’t be staying here again.

N/a

All staff was wonderful especially upfront people

Front staff really really and costumbre services

This place was noisy. They took that too many people in the Jacuzzi in the pool. I wasn’t able to use it. There was drinking in a pool eating in a pool all things that are unacceptable very disappointed.

Water pitcher in lobby was out of water Staff closed breakfast 10 minutes early Janitorial staff was super friendly Water cooler in gym was out of water

Room clean and great staff

Wonderful experience with such kind, caring and helpful staff! It was a wonderful place for my family to stay.

Our toilet needed attention, had to use plunger several times

Very clean and staff Very friendly

Nice

property is about the condition you would expect for the price. Basic and a little run down with some things that need repair. However, the service was exceptional and the place was very clean, which is what I really care about. There's many food and drink options within walking distance so I'll certainly stay here again.