Fairfield Inn & Suites by Marriott Virginia Beach Town Center

There was no safe in the room, no hot tub and the pool hours were, in my honest opinion, lacking. An indoor pool is a lovely amenity and the main reason I chose this hotel. However it's only open 9-9, which leaves something to be desired. Those night owl and early riser guests won't get much use of it. For me that's disappointing as I fall into both categories and would have loved if the pool closed at midnight and or opened at 0600. Otherwise, this was a pleasant stay and staff was friendly and helpful.

Location was great and property beautiful.

Exceptional

The receptionist Pete was fantastic.

Room was clean, breakfast was good, my only issues was that the room never got serviced during my stay. I had to request for towels the next day because no one came in and clean and check on the room.

Superb

Exceptionally clean Not a thing

The room was good. It was clean. Breakfast was ok. My only complaint is that they only clean rooms every 48 hrs. I had to get more towels. You pay more for rooms these days and get less service.

Very good

Only one staff member was less than kind when we asked for help with the wine/beer bar. The guy that helped us during check in was very nice and helpful with the fire pit. The bathroom in our room could have been cleaner. Overall great stay and would return!

We enjoyed our stay at this property. The lobby is very attractive and comfortable. Our room was clean. The breakfast area was also clean. There were two attendants, very pleasant ladies, who kept an eye on the food and the counters. There’s plenty of parking and we felt safe walking from the well lit garage.

Very good

Yes

I love the Marriott chain - the room itself was very comfortable and the hot breakfast included was yummy. When I checked in, the front desk woman was very angry. She seemed annoyed, never once made eye contact, I was afraid to ask a question. I checked out the next day - there was a different woman and the manager - both of whom were so lovely. I mentioned to him that both my friend and I stayed at the hotel and we both had the same treatment at separate times from this check in woman the night before. I was told they just got in a new system that they were getting used to, but this was not a welcoming experience at all.