Residence Inn by Marriott Virginia Beach Town Center

Superb

Everything was seriously wonderful

The room was neat and clean. We did not do breakfast as we were visiting friends.

Clean, nice size room, good breakfast. No spare tissue, or bath tissue.

No spare tissue, or bath tissue.

Great job

Great job

The room is clean and I like the kitchen very much. It islike a home.

The breakfast was one of the best that I've experienced Booking had my room listed as a 2 queen..but when I arrived the room was a one king with a pull out couch..the hotel was sold out but it wasn't their fault as the booking app had the room lised as something else...It was very uncomfortable for adults to lay on a pull out couch with a mattress that was a inch thick..next time I will not be using the app

The breakfast was one of the best that I've experienced Booking had my room listed as a 2 queen..but when I arrived the room was a one king with a pull out couch..the hotel was sold out but it wasn't their fault as the booking app had the room lised as something else...It was very uncomfortable for adults to lay on a pull out couch with a mattress that was a inch thick..next time I will not be using the app

Exceptional

Free parking with no worries about safety.

Easy check-in, clean, good location.

Easy check-in, clean, good location.

Wish it had a small restaurant/bar and a hot tub but nothing I didn’t like

The room was clean and the cleaning staff was very polite.

The room was clean and the cleaning staff was very polite.

Exceptional

The hotel staff was courteous, professional and accommodating. The hotel itself was very clean and warm when we walked in on a 27-degree afternoon. The breakfast was also exceptional. This was our second stay at this location. I have nothing to report.

The hotel staff was courteous, professional and accommodating. The hotel itself was very clean and warm when we walked in on a 27-degree afternoon. The breakfast was also exceptional. This was our second stay at this location. I have nothing to report.

Fantastic room and excellent service!

Fantastic room and excellent service!

Room smelled of smoke. Asked to be moved. Said it was full. Was not! Staff was not helpful or friendly. Forgot a wallet. They never called to let us know. Would have went and retrieved instead cost $60. through snail mail.

Room smelled of smoke. Asked to be moved. Said it was full. Was not! Staff was not helpful or friendly. Forgot a wallet. They never called to let us know. Would have went and retrieved instead cost $60. through snail mail.

*Very* friendly and helpful staff. Had some challenge navigating the room cleaning schedule and the “full clean” was really more just changing sheets and towels and straightening the bathroom (For example. I found sinks with food still stuck and sticky microwave handle, etc.) And though toilet paper replacement was easily acquired by asking at the front desk, it seemed strange that the cleaner wouldn’t leave a spare roll given the every other day schedule. Breakfasts were ok. Very little variety or extras … probably because rooms had kitchens. Mid-stay, they also swapped the full coffee pot in the room with a single serve hotel style one that requires their proprietary trays. I definitely preferred the former.

*Very* friendly and helpful staff. Had some challenge navigating the room cleaning schedule and the “full clean” was really more just changing sheets and towels and straightening the bathroom (For example. I found sinks with food still stuck and sticky microwave handle, etc.) And though toilet paper replacement was easily acquired by asking at the front desk, it seemed strange that the cleaner wouldn’t leave a spare roll given the every other day schedule. Breakfasts were ok. Very little variety or extras … probably because rooms had kitchens. Mid-stay, they also swapped the full coffee pot in the room with a single serve hotel style one that requires their proprietary trays. I definitely preferred the former.

Excellent! Staff was very friendly!

Excellent! Staff was very friendly!

Staff was extremelg kind and welcoming

Staff was extremelg kind and welcoming

Very very clean! All I have to say are positive things. The room had everything I needed including all the kitchen necessities!

Very very clean! All I have to say are positive things. The room had everything I needed including all the kitchen necessities!

Low staff, breakfast is the exact same daily (minus sausage vs bacon)

Someone threw up in the pool

Nice rooms and location Someone threw up in the pool

Large room Low staff, breakfast is the exact same daily (minus sausage vs bacon)

The fridge in the room was making a clicking sound the entire night.

The fridge in the room was making a clicking sound the entire night.

Thank you! Very friendly staff and very good clean room

Thank you! Very friendly staff and very good clean room

The place was spectacular and the staff was wonderful

The place was spectacular and the staff was wonderful

Ok

Ok

Thank you

Thank you

I would definitely recommend the Residence Inn.

I would definitely recommend the Residence Inn.

This hotel was a great short stay! The check-in process was so easy and the guy was really friendly and helpful. He gave local restaurant suggestions and directions. The room was nice and big and clean. The hotel itself looked clean and up to date. There's ample parking right up front and it's pretty quiet. The only minor complaint I had was, room smelled funny. I wish it smelled as good as the elevator. But that's a very minimal complaint. I would definitely recommend and stay there again!

This hotel was a great short stay! The check-in process was so easy and the guy was really friendly and helpful. He gave local restaurant suggestions and directions. The room was nice and big and clean. The hotel itself looked clean and up to date. There's ample parking right up front and it's pretty quiet. The only minor complaint I had was, room smelled funny. I wish it smelled as good as the elevator. But that's a very minimal complaint. I would definitely recommend and stay there again!

Staff was friendly and offered recommendations of things to do and places to eat. Room was clean and bigger than I was expecting.

Staff was friendly and offered recommendations of things to do and places to eat. Room was clean and bigger than I was expecting.

Bad

Bad

When we finally checked in around midnight, the room immediately smelled strongly of human urine. The bed linens had hair under the blankets and visible stains, and the floor was also dirty and stained. It was completely unacceptable. Rather than stay in those conditions, we returned the room keys and made the four-hour drive home at 1 a.m. — exhausted and very disappointed. Be cautious when booking here. This hotel was very deceiving in presentation and definitely not up to Marriott standards.

When we finally checked in around midnight, the room immediately smelled strongly of human urine. The bed linens had hair under the blankets and visible stains, and the floor was also dirty and stained. It was completely unacceptable. Rather than stay in those conditions, we returned the room keys and made the four-hour drive home at 1 a.m. — exhausted and very disappointed. Be cautious when booking here. This hotel was very deceiving in presentation and definitely not up to Marriott standards.

Exceptional

The coffee! Can you get another brand?

Exceptional

Nice hotel

Nice hotel

Nice hotel.

Nice hotel.

Staff was friendly

Staff was friendly

its smells marijuana in the hallway ang elevator

its smells marijuana in the hallway ang elevator

Location, staff room, everything! nothing

I loved the fact that apart from the bedroom area, there was a large sitting area/ kitchenette, which allowed us to entertain guests, store our food, and sit around a table to eat. The hotel lobby area, breakfast area, and patio areas were all attractive and inviting — just as the pictures advertised. I will be back. What a pleasant experience. Thank you Marriott!

I loved the fact that apart from the bedroom area, there was a large sitting area/ kitchenette, which allowed us to entertain guests, store our food, and sit around a table to eat. The hotel lobby area, breakfast area, and patio areas were all attractive and inviting — just as the pictures advertised. I will be back. What a pleasant experience. Thank you Marriott!

Great stay. Staff at the front desk were very cool. Room was clean and had plenty of amenities.

Great stay. Staff at the front desk were very cool. Room was clean and had plenty of amenities.

Dean at the front desk is AMAZING!!!!!

Dean at the front desk is AMAZING!!!!!

Location Beds

I loved my stay here!!! Room was very clean and neat. Staff services were excellent.

I loved my stay here!!! Room was very clean and neat. Staff services were excellent.

Great size room and clean. Staff lacked customer service.

Very clean and spacious room. Had space easily for an extra air mattress on the floor we needed last minute. Great hotel.

Very clean and spacious room. Had space easily for an extra air mattress on the floor we needed last minute. Great hotel.

Na

Very pleased!!

Very pleased!!

Clean and comfortable Laundry- too many washer/dryers down and always filled with nobody in the room

Thank you

Thank you

Very nice place to stay. Facility seems to be brand new.

Very nice place to stay. Facility seems to be brand new.

Everything was perfect!!

This property was very clean and well kept, the hotel staff was friendly and accomodating, and the breakfast was great. I love that they had meat options other than pork. The chicken sausage was fantastic!

This property was very clean and well kept, the hotel staff was friendly and accomodating, and the breakfast was great. I love that they had meat options other than pork. The chicken sausage was fantastic!

The cleanliness! Pull out sofa mattress could use an upgrade.

Only downfall was the pool. It was very very dirty and was the main reason why we booked our children’s spring break.

Only downfall was the pool. It was very very dirty and was the main reason why we booked our children’s spring break.

Loved their complimentary breakfast and room set up!

Loved their complimentary breakfast and room set up!

Had a wonderful stay and I was very appreciative of all the staff and their kindness.

Had a wonderful stay and I was very appreciative of all the staff and their kindness.

It's always a great place to stay in Marriott hotels

It's always a great place to stay in Marriott hotels

Staff was very pleasant and the fact it was so clean was a plus. Would stay again.

Staff was very pleasant and the fact it was so clean was a plus. Would stay again.

It was a very nice & comfortable stay. Close to a lot of eateries

It was a very nice & comfortable stay. Close to a lot of eateries

A king size bed was not available and we had 2 beds . But that wasn't the site's fault, it was all that was available.

Excellent Hotel. Will stay again

Excellent Hotel. Will stay again

Love the scent for the lobby

Love the scent for the lobby

Room size was nice The temp/thermostats/heating did not work properly. The newly installed thermostat/heater kicked out cold air. I was moved to a new room. Unfortunately the same thing happened in our second room but they did not alert the front desk.

Great

Great

10/10

10/10

Clean property and very friendly staff!

Clean property and very friendly staff!

Clean room and staff are nice.

Clean room and staff are nice.

Enjoyed the overall stay.. Beautiful rooms nice and clean.. Will be returning

Enjoyed the overall stay.. Beautiful rooms nice and clean.. Will be returning

Great breakfast and super comfortable accommodations. Perfect distance from the airport and Veteran’s United Amphitheatre.

Great breakfast and super comfortable accommodations. Perfect distance from the airport and Veteran’s United Amphitheatre.

Clean , the staff were very respectful and pleasant - from the front desk to the breakfast area and housekeepers :) The bed and pillows .. not super comfortable but okay enough

Awesome stay

Awesome stay

The staff was nice and very helpful. The hotel is pet friendly, and the parking lot was connected with other parking from other businesses around, which made it easier to walk the dog. Note that this was a weekend, so may be busier during the week. They had doggie bags for you around the area. The indoor pool was nice for some relaxation. Overall, it was a well maintained and comfortable place. There could be more lighting around the kitchen sink.

The room was fantastic and very clean. The staff was all super friendly and helpful.

The room was fantastic and very clean. The staff was all super friendly and helpful.

Très bonne place pour un séjour en famille, bon déjeuner et BBQ accessible à l’extérieur à 15 minutes de la beach et moins de 5 minutes de plusieurs commerces

Très bonne place pour un séjour en famille, bon déjeuner et BBQ accessible à l’extérieur à 15 minutes de la beach et moins de 5 minutes de plusieurs commerces

Clean and convenient to VA Beach amphitheater

Clean and convenient to VA Beach amphitheater

Good value for the area. Friendly staff

Good value for the area. Friendly staff

What a fabulous hotel. Great location, clean, spacious, comfortable and friendly staff.

What a fabulous hotel. Great location, clean, spacious, comfortable and friendly staff.

The hotel was exceptionally clean. Front desk staff were friendly and helpful. We arrived a bit early and they had our room ready! Bed was comfy and the room was spacious. Breakfast was hot and yummy. Lots of options! We would definitely stay again. The only thing I feel compelled to say is the whole hotel smelled a little like men’s cologne. It made me sneeze. I think it’s the cleaning agent because the hotel is pet friendly. But it didn’t smell like dogs! All in all it was a good stay.

The hotel was exceptionally clean. Front desk staff were friendly and helpful. We arrived a bit early and they had our room ready! Bed was comfy and the room was spacious. Breakfast was hot and yummy. Lots of options! We would definitely stay again. The only thing I feel compelled to say is the whole hotel smelled a little like men’s cologne. It made me sneeze. I think it’s the cleaning agent because the hotel is pet friendly. But it didn’t smell like dogs! All in all it was a good stay.

Very clean, loved the close proximity to the Virginia Beach Town Center, too!

Very clean, loved the close proximity to the Virginia Beach Town Center, too!

Nicely designed and clean.

Nicely designed and clean.

Property is very modern and clean. Staff has been wonderful, very friendly and attentive. I would highly recommend this Residence Inn on Bendix Road in VA Beach.

Property is very modern and clean. Staff has been wonderful, very friendly and attentive. I would highly recommend this Residence Inn on Bendix Road in VA Beach.

More expensive than I usually like to pay for one night but otherwise a nice experience. Would recommend and would stay here again.

More expensive than I usually like to pay for one night but otherwise a nice experience. Would recommend and would stay here again.

Great area and hotel

Great area and hotel

Staff was very friendly, talked to our 4 year old and were very nice to him. Everyone we interacted with was very kind. Room was very clean, as was the hotel itself. Would definitely stay there again!

Staff was very friendly, talked to our 4 year old and were very nice to him. Everyone we interacted with was very kind. Room was very clean, as was the hotel itself. Would definitely stay there again!

The room I was in was horrible. There was a constant knocking noise ALL NIGHT, I could not get any sleep. The noise sounded like someone was knocking on a door nonstop. This was my second time at this location and once again I had another horrible/terrible experience. The first time I stay there, the person above me was on the phone cursing and throwing furniture around the room and threatening to kill someome and had to be escorted off the premises. A total waste of my money by me not getting no sleep.

The room I was in was horrible. There was a constant knocking noise ALL NIGHT, I could not get any sleep. The noise sounded like someone was knocking on a door nonstop. This was my second time at this location and once again I had another horrible/terrible experience. The first time I stay there, the person above me was on the phone cursing and throwing furniture around the room and threatening to kill someome and had to be escorted off the premises. A total waste of my money by me not getting no sleep.

Clean and they was real nice. I love the fact we could cook in the room for breakfast or dinner. Yes if i didnt want with they made for breakfast i made my own. The oitside was lovely. had a firepit and a grill and i tv outside.

Clean and they was real nice. I love the fact we could cook in the room for breakfast or dinner. Yes if i didnt want with they made for breakfast i made my own. The oitside was lovely. had a firepit and a grill and i tv outside.

Great staff and clean attractive rooms

Great staff and clean attractive rooms

Compared to the other places that we stayed in the area and this was on the top of our list. The main thing that we love the most about this hotel was the space inside the room. If you have a large family, I do recommend that you stay here you would not be on top of each other. The kitchen was a plus and the bathroom was really nice.

Compared to the other places that we stayed in the area and this was on the top of our list. The main thing that we love the most about this hotel was the space inside the room. If you have a large family, I do recommend that you stay here you would not be on top of each other. The kitchen was a plus and the bathroom was really nice.

It was a nice stay.

It was a nice stay.

Nearby town center was convenient with many restaurant and retail options.

Nearby town center was convenient with many restaurant and retail options.

Great hotel and great location! Restaurants, groceries, and entertainment right around the corner.

Great hotel and great location! Restaurants, groceries, and entertainment right around the corner.

A lovely clean hotel. The showers are pristine and everything was perfect during our stay.

A lovely clean hotel. The showers are pristine and everything was perfect during our stay.

El mejor hotel donde me eh quedado

El mejor hotel donde me eh quedado

Awesome job!

Awesome job!

Didn’t like that it was pet friendly. I would never have stayed at a place that allows pets.

Didn’t like that it was pet friendly. I would never have stayed at a place that allows pets.

We booked a suite for our family of five. The whole facility is very clean and up to date. We had a bedroom and a living room, with a full kitchen and a square dining table in kitchen. A lot of space. We could comfortably sit down together and have our meals, not like in other hotels where we had to scramble to find place sitting on beds and chairs. The bathroom is big and comfortable. The staffs were very friendly and helpful. The front door is locked at 10pm every night. You can only get in with your card key. Added security.

We booked a suite for our family of five. The whole facility is very clean and up to date. We had a bedroom and a living room, with a full kitchen and a square dining table in kitchen. A lot of space. We could comfortably sit down together and have our meals, not like in other hotels where we had to scramble to find place sitting on beds and chairs. The bathroom is big and comfortable. The staffs were very friendly and helpful. The front door is locked at 10pm every night. You can only get in with your card key. Added security.

Clean, new, quiet and nice staff

Clean, new, quiet and nice staff

They had a room ready for me before check in which was a huge help after being on the road. Indoor pool is small and easily crowded.

They had a room ready for me before check in which was a huge help after being on the road. Indoor pool is small and easily crowded.

It was amazing. The property was beautiful. The room was surprisingly nice and clean

It was amazing. The property was beautiful. The room was surprisingly nice and clean

The hotel has modern decor.

The hotel has modern decor.

Really nice place. Clean and seems to be well kept. Staff very friendly.

Really nice place. Clean and seems to be well kept. Staff very friendly.

The cleanest hotel I’ve probably ever been in. Strange yet very comfortable layout. Will stay here again for sure

The cleanest hotel I’ve probably ever been in. Strange yet very comfortable layout. Will stay here again for sure

Great property that allows pets. Safe and quiet location.

Great property that allows pets. Safe and quiet location.

Excellent property with professional staff.

Excellent property with professional staff.

Our stay was absolutely amazing!! We thoroughly enjoyed ourselves!! Our family will definitely be back!!

Our stay was absolutely amazing!! We thoroughly enjoyed ourselves!! Our family will definitely be back!!

Overall, I really enjoyed our stay here. The room was spacious and clean. I would stay here again. The only downside to our stay was that housekeeping never came to refresh or make up the room. I was told housekeeping would occur every other day, but for the last day of the trip they never came, and I had to ask the front desk for TP and soap since we were running out. We were there for 4 days.

Overall, I really enjoyed our stay here. The room was spacious and clean. I would stay here again. The only downside to our stay was that housekeeping never came to refresh or make up the room. I was told housekeeping would occur every other day, but for the last day of the trip they never came, and I had to ask the front desk for TP and soap since we were running out. We were there for 4 days.

Good

Good

Rooms were spacious, but dirty. Carpets dirty, trash under chairs and couch. Bathroom amenities were empty, had to go down and ask for them. A/c unit leaked on carpet by desk area. Shower leaked.

Rooms were spacious, but dirty. Carpets dirty, trash under chairs and couch. Bathroom amenities were empty, had to go down and ask for them. A/c unit leaked on carpet by desk area. Shower leaked.

I liked the amenities like the pool and fitness center. I also loved the complimentary breakfast. I will for sure be coming back next time I’m in Virginia Beach.

I liked the amenities like the pool and fitness center. I also loved the complimentary breakfast. I will for sure be coming back next time I’m in Virginia Beach.

This Residence Inn is our favorite because it’s clean and ready to go.

This Residence Inn is our favorite because it’s clean and ready to go.

I was very pleased with my hotel room!!!! The cleanliness of my room is what made me feel relaxed.

I was very pleased with my hotel room!!!! The cleanliness of my room is what made me feel relaxed.

Great place to stay. Room was clean, beds were comfortable and room modern and furnished nicely. Complimentary breakfast and laundry were also nice amenities to have.

Great place to stay. Room was clean, beds were comfortable and room modern and furnished nicely. Complimentary breakfast and laundry were also nice amenities to have.

The stay was like a home away from home. Hotel was very clean and all the staff was professional and helpful. We loved location and the 10 pm quiet time.

The stay was like a home away from home. Hotel was very clean and all the staff was professional and helpful. We loved location and the 10 pm quiet time.

Clean hotel

Clean hotel

Excellent service and amenities. The room was espectacular

Excellent service and amenities. The room was espectacular

The unit has a full kitchen, washer dryer at no extra cost , convenient, has bbq grill at the patio. Bed is really comfortable very rhick bed comfy. Staff were very friendly and accommodating. Excellent hot breakfast.

The unit has a full kitchen, washer dryer at no extra cost , convenient, has bbq grill at the patio. Bed is really comfortable very rhick bed comfy. Staff were very friendly and accommodating. Excellent hot breakfast.

Excellent!! Wonderful hotel we had a fabulous vacation. Our room was clean upon arrival. It was super spacious and comfortable. Hot breakfast every morning. Everyone was kind and polite. The hotel is puppy friendly so it was perfect for us. Will definitely stay here again when visiting.

Excellent!! Wonderful hotel we had a fabulous vacation. Our room was clean upon arrival. It was super spacious and comfortable. Hot breakfast every morning. Everyone was kind and polite. The hotel is puppy friendly so it was perfect for us. Will definitely stay here again when visiting.

Amazing hotel

Amazing hotel

The hotel was very clean and the staff was very friendly. We stayed 3 nights and our towels and garbage was changed out every day. Other hotels aren’t doing that to minimize contact. There were a lot of options for breakfast. The kitchen was stocked with utensils, plates, pans, etc. A lot of outlets and USB ports for charging all electronics. The room had 2 smart TVs. The sofa bed was comfy and spacious.

The hotel was very clean and the staff was very friendly. We stayed 3 nights and our towels and garbage was changed out every day. Other hotels aren’t doing that to minimize contact. There were a lot of options for breakfast. The kitchen was stocked with utensils, plates, pans, etc. A lot of outlets and USB ports for charging all electronics. The room had 2 smart TVs. The sofa bed was comfy and spacious.

The hotel is pet and family friendly, it’s located within a short drive to restaurants, stores, entertainment, and the beach. My family felt safe and enjoyed our stay at the Residence Inn. The hotel staff are friendly and polite.

The hotel is pet and family friendly, it’s located within a short drive to restaurants, stores, entertainment, and the beach. My family felt safe and enjoyed our stay at the Residence Inn. The hotel staff are friendly and polite.

Nothing but friendly staff each time I needed anything. Clean suite as well

Nothing but friendly staff each time I needed anything. Clean suite as well

Everyone was pleasant. I loved the amenities. My children enjoyed themselves. Nice pool and fire pit. Nice variety of breakfast food. They even had some ginger ale and excedrin down in the food vending area for me to be able to purchase when I wasn't feeling the best. They had a nice kitchen set up in the room. I had no complaints. I could not hear my neighbors and everyone was able to fit into the room comfortably.

Everyone was pleasant. I loved the amenities. My children enjoyed themselves. Nice pool and fire pit. Nice variety of breakfast food. They even had some ginger ale and excedrin down in the food vending area for me to be able to purchase when I wasn't feeling the best. They had a nice kitchen set up in the room. I had no complaints. I could not hear my neighbors and everyone was able to fit into the room comfortably.

My flight got delayed then diverted so I called to let to them know I was going to be late checking in. They were lovely on the phone and even kept the lobby doors unlocked for me so I could easily check in. This place is awesome and I highly recommend it!

My flight got delayed then diverted so I called to let to them know I was going to be late checking in. They were lovely on the phone and even kept the lobby doors unlocked for me so I could easily check in. This place is awesome and I highly recommend it!

Amazing experience. Would love to stay at this location again.

Amazing experience. Would love to stay at this location again.

Very clean room ans friendly staff

The staff was amazing and super helpful and friendly

We enjoyed the customer service and friendly & helpful staff.

Kids liked the pool

Attention to detail clean

The complimentary beer/wine and snacks early in the week (6-7:30pm M-W) was a plus as well. The rooms showed just a bit of wear, but very, very clean still. This was our second visit here, and will definitely consider a 3rd stay in the near future.

Wonderful place to stay. Clean and safe, friendly staff. Worth every penny. Will stay here again.

Excellent

I like that it is clean and safe for my little ones. They implemented some safety precautions in this uncertain pandemic times. We've used the pool in the facility when we were there and find it well maintained.

Very clean facility and friendly front desk/staff. Overall very good experience.

??

Clean. Comfortable. Modern. Friendly staff. Reasonably priced. Decent continental breakfast. No complaints.

The hotel staff were very friendly and helpful.

Amazing property for family stay

Very nice hotel

The Residence Inn Town Center Location had very friendly and responsive staff who greeted us each day with smiles and great service. This is a very good choice for those looking to stay in the Virginia Beach area.