Staybridge Suites San Antonio Downtown Conv Ctr by IHG
About Staybridge Suites San Antonio Downtown Conv Ctr by IHG
Offering an outdoor pool and barbecue, Staybridge Suites San Antonio Downtown Convention Center is located in downtown San Antonio. The rooms are fitted with a flat-screen TV with cable channels and DVD player. Some rooms feature a seating area for your convenience. All rooms are fitted with a private bathroom. Staybridge Suites San Antonio features free WiFi throughout the property. There is a 24-hour front desk at the property. A 24-hour fitness center, meeting space and business facilities are also available. Free newspapers are available in the lobby. Alamodome is 656 feet from Staybridge Suites San Antonio Downtown Convention Center, while Tower of the Americas is 1969 feet from the property. The nearest airport is San Antonio International Airport, 8.1 mi from Staybridge Suites San Antonio Downtown Convention Center.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
The hotel is generally well-liked for its cleanliness, comfortable rooms, and friendly staff. Its proximity to the Henry B. Gonzales convention center and the Alamodome is a significant advantage. However, some guests have expressed dissatisfaction with the lack of room cleaning on weekends and the strong scent of the toiletries. Additionally, a few guests have reported issues with accidental charges and difficulty obtaining reimbursement.
- Clean and comfortable rooms
- Friendly and helpful staff
- Lack of room cleaning on weekends
- Issues with accidental charges and reimbursement
- 5/5
Love the conjoining room suite
- 5/5
Exceptional
- 5/5
Proximity to Alamodome Maneuvering with the traffic
- 5/5
The staff was very helpful and friendly. The room was great and clean.
- 5/5
The manager when we checked in was wonderful. There was a bad storm the night before and the Suite we booked had some damage. Before we even checked in she had already had a resolution for us.
- 5/5
I love the set up the rooms and the staff is very friendly
- 4.5/5
Superb
- 5/5
I arrived very late for my reservation but the gentleman on duty was very helpful and I was assured of a room. I will plan to reserve space at Staybridge for all my San Antonio visits. Thanks!
- 5/5
I enjoyed my stay. The room was clean and the breakfast was good.
- 5/5
Exceptional
- 5/5
.
- 5/5
Location Nothing
- 4.5/5
Location. The woman working the front desk the morning of Sunday, May 31st was incredible. I wish that I got her name but I was too busy being happy talking to her. I wish everyone was that nice, kind and friendly. Parking was a little confusing.
- 5/5
I've stayed a few times at this location. Everything is at walking distance, very friendly and helpful staff. Very clean and breakfast is a plus. Highly recommend
- 5/5
From the moment you walk in, the staff greet you so friendly & kind. We arrived earlier for a graduation & they were kind enough to allow us entry to change/freshen up before the event. Breakfast is always on point. Highly recommended.
- 4/5
Fix the elevator! Great location for a concert at the Alamodome
- 5/5
Excellent breakfast!
- 5/5
Perfect area. Great staff and breakfast was delicious
- 5/5
Great staff and breakfast was delicious?
- 5/5
Super friendly staff, great breakfast. Spacious room and very clean. Paid parking, should be free for guests.
- 5/5
Super friendly staff, great breakfast. Spacious room and very clean. Paid parking, should be free for guests.
- 5/5
Stayed there for a anime convention that was at the Henry b Gonzalez convention center which is right across the highway, it was a little confusing finding the entrance but other than that the hotel is very nice, the staff was super nice and answered every question we asked.
- 5/5
Everythjng was wonderful and we enjoyed our stay
- 5/5
Exceptional
- 5/5
breakfast and evening meals (Mon to Wed only for latter). Right next to Amtrak station so very handy
- 5/5
The location was amazing. The hotel was walking distance from the venue where we were attending a college graduation ceremony. There was also a vibrant outdoor market place literally right outside the hotels front door!
- 4/5
Parking was expensive.
- 3.5/5
Location AC extremely noise Only one elevaror working
- 4/5
It was clean and the staff was very nice. Parking was expensive.
- 3.5/5
AC extremely noise Only one elevaror working
- 5/5
Stayed 2 nights for UTSA graduation and it was the best decision. Walking distance to alamodome and lots of night life. Staff was great room was fabulous no issues no problems and no traffic. I'll definitely stay here again for any alamodome events.
- 5/5
The property was very clean and close to The RIVERWALK! There is free parking for handicapped but $20 per day for non handicapped. There were plenty of electric scooters and electric bikes right outside of property doors! If I had not had my handicap sticker, I would've been upset about the walk to the parking lot that looks a lil scary if I had to walk to my car at night.
- 5/5
The property was very clean and close to The RIVERWALK! There is free parking for handicapped but $20 per day for non handicapped. There were plenty of electric scooters and electric bikes right outside of property doors! If I had not had my handicap sticker, I would've been upset about the walk to the parking lot that looks a lil scary if I had to walk to my car at night.
- 5/5
The breakfast menu is amazing. Everything was so good and fresh. The hard working kitchen staff kept everything nice, neat and clean.
- 4/5
Clean, nice friendly staff, good breakfast Air conditioning leaked on baggage, no baggage stands to put suitcase on. Handicapped parking had no cover, so birds deposited on our car. But hotel staff was able to satisfy us with extra points on our our hotel card. Very much appreciated.
- 4/5
Clean, nice friendly staff, good breakfast Air conditioning leaked on baggage, no baggage stands to put suitcase on. Handicapped parking had no cover, so birds deposited on our car. But hotel staff was able to satisfy us with extra points on our our hotel card. Very much appreciated.
- 5/5
Clean room convenient location
- 4/5
Nice room size. And location
- 4/5
Nice room size. And location
- 5/5
The lady at front desk was very helpful, the only thing was getting there was hard cause the start of fiesta
- 4/5
Close to San Antonio Amtrak train station
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
The staff was great, breakfast was good and the facilities are really clean. Stay everytime I come to San Antonio. Nothing
- 5/5
The staff was very friendly. The layout of the room (separate living room/kitchen) is brilliant. The property is very close to the convention center and stadium. Any room near the elevators will be noisy. I know it would be a huge expense but the parent company should strongly consider changing out the mechanics of the two elevators. Truly, we've been in hundreds of hotels over the past three decades and these win the prize for noisiest. Ask to stay in the furtherest rooms away and you'll be fine.
- 4.5/5
Nothing
- 5/5
The staff was very friendly. The layout of the room (separate living room/kitchen) is brilliant. The property is very close to the convention center and stadium. Any room near the elevators will be noisy. I know it would be a huge expense but the parent company should strongly consider changing out the mechanics of the two elevators. Truly, we've been in hundreds of hotels over the past three decades and these win the prize for noisiest. Ask to stay in the furtherest rooms away and you'll be fine.
- 5/5
My stay here was excellent the staff is very friendly 10/10
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Need more menu for breakfast
- 1.5/5
Poor
- 5/5
Thank you !
- 5/5
Walking distance to the Alamodome. Very close and beautiful.
- 5/5
Walking distance to the Alamodome. Very close and beautiful.
- 5/5
Everyone was so Nice and Friendly. Gloria was Great!!! The bathroom was small and one of the elevators was down during our entire stay.
- 5/5
The kitchen in the rooms were great, beds were comfortable and just an overall great place. It’s next to the train station, which you barely can hear if at all and it’s close to the H-E-B center, which is within walking distance it’s close to the Henry B Gonzalez convention center, and within walking distance to the river everything‘s amazing! The staff, especially the ladies upfront that we talked to were as genuine and as lovely and nice as can be! We were there for a volleyball tournament, so I’m sure they saw a lot of us and they were always so pleasant and an extremely nice. The only complaint I had about the property is out of two elevators, one was out of order, so there was only one elevator in use
- 4.5/5
Superb
- 5/5
The kitchen in the rooms were great, beds were comfortable and just an overall great place. It’s next to the train station, which you barely can hear if at all and it’s close to the H-E-B center, which is within walking distance it’s close to the Henry B Gonzalez convention center, and within walking distance to the river everything‘s amazing! The staff, especially the ladies upfront that we talked to were as genuine and as lovely and nice as can be! We were there for a volleyball tournament, so I’m sure they saw a lot of us and they were always so pleasant and an extremely nice. The only complaint I had about the property is out of two elevators, one was out of order, so there was only one elevator in use
- 5/5
Front desk lady was so kind, she help us a lot and was so nice. Thank you. Breakfast is so good and location very convenient. 1 elevator was broken, so, just 1 was working and it was a lot of waiting time to find a spot.
- 5/5
Wonderful stay for us! We will be back!
- 5/5
Property was perfect, super cl
- 5/5
Everything! Staff, clean rooms, very accommodating and breakfast was very good and plentiful. Parking, but really wasn’t that big of a deal.
- 5/5
The property is clean and well-maintained, and located so close to the AlamoDome and Convention center. Parking was a little tricky because of how they shift you back out into the street to access the lot, but definitely not a huge deal.
- 5/5
I like the location and the staff was real nice
- 5/5
Perfect location
- 4.5/5
Comfortable friendly guest they made us want 2 stay another day after a bag hotel experience
- 5/5
Very nice breakfast, staff excellent, checking on you to make sure you had everything
- 5/5
Everything was great
- 5/5
Outstanding room, staff and gym. Can’t wait to go back in October.
- 4.5/5
It was a little hard to figure out how to get to it for registration as it sits between two buildings
- 5/5
Breakfast was great. Roland and Aaron were very nice and did a great job.
- 5/5
Clean and quiet
- 5/5
Great hotel and staff! The breakfast and evening socials were highlights, and the location is perfect for visiting the Riverwalk without the crowds. Just a heads up for future guests: the bathrooms don't have exhaust fans, so the steam set off our fire alarm. Also, try to request a room away from the elevator if you are a light sleeper, as it was quite noisy at night.
- 5/5
The are was great super close to the Alamodome!! Loved it
- 4/5
I'm missing items when l leave my room
- 3/5
Very family friendly. Landry services were a plus. The parking was too far from the building. I traveling with my 4 small children alone and coming back to the hotel at night and having to walk that distance wasn’t safe.
- 5/5
Food and friendly staff Nothing
- 5/5
The staff. The different breakfast options, the social event with complimentary food and drinks. It was in a great spot away from the noise yet the view of downtown was right outside the window.
- 4/5
size of the room, speed of the elevator, quietness of the hotel after/before hours, cleanliness of the whole place, secure feeling when the room key was needed to get inside even the front doors, breakfast hours, bath/shower hair and body products, ability to charge devices right next to us on night stands, grateful there wasn't a loud fan connected to the shower/bath light central A/C control (finding and then maintaining the desired room temperature), shower water pressure, breakfast was plentiful but mediocre quality, out of 12 room pillows none were actually firm, light switches didn't turn lamps on (but thankfully bulbs worked and lamps could be turned on at their bases)
- 5/5
Great choice staying here everything was excellent breakfast was really good clean rooms comfy beds can’t bealive there was actually hot water throughout our stay most importantly best reception service
- 4/5
Staff were friendly and helpful
- 5/5
Clean comfy safe
- 4/5
The parking left a lot to be desired. Needs better signage to indicate where the front door is.
- 5/5
Probably my favorite hotel I’ve ever stayed in. Staff was so nice.
- 5/5
Everything about the hotel was great! Staff was very helpful and nice. The riverwalk was walking distance and there’s also a great pizza place around the corner with great staff.
- 4/5
The hotel and staff were great. Our room was clean and had plenty of towels. We started our days early so we didn't experience their breakfast. There's a great pizza place around the corner called Boom Pizza Box that is delicious. The coffee shop El Tigre was great as well. My only complaint was this: we checked out about 3am on our check out morning due to an early morning flight. When we went to the counter the gentleman working the front desk had a loud podcast on. When he went to go turn it off he put his cell phone down on the counter where it exposed inappropriate pictures he was looking at. When he realized I saw the pictures he turned his phone over and just made the situation very awkward. Other than that everything was great.
- 5/5
Great customer service. They go above and beyond. Huge kudos to the Front Desk team.
- 5/5
Great customer service. They go above and beyond. Huge kudos to the Front Desk team.
- 4/5
Clean room, free handicap parking, and breakfast. While we were in sitting area cleaning person was mopping floor and there was an odor like old dishrag water. Probably old water in bucket.
- 4/5
Clean room, free handicap parking, and breakfast. While we were in sitting area cleaning person was mopping floor and there was an odor like old dishrag water. Probably old water in bucket.
- 5/5
Yes
- 5/5
Yes
- 5/5
Best layed out hotel I've stayed at. Clean room, staff and amenities. Breakfast was awesome.
- 5/5
Best layed out hotel I've stayed at. Clean room, staff and amenities. Breakfast was awesome.
- 4/5
Yes
- 4/5
Yes
- 3/5
Staff was very courteous. Stove top did not work. The air conditioner was very loud after cycling from off to on. It repeatedly woke us.
- 3/5
Staff was very courteous. Stove top did not work. The air conditioner was very loud after cycling from off to on. It repeatedly woke us.
- 5/5
Great staff, spacious room, and good breakfast
- 5/5
Great staff, spacious room, and good breakfast
- 4/5
The hotel was within walking distance to Alamodome which was very convenient.
- 4/5
The hotel was within walking distance to Alamodome which was very convenient.
- 5/5
Staff was wonderful Room very clean
- 5/5
Staff was wonderful Room very clean
- 5/5
This is my new favorite place in San Antonio
- 5/5
This is my new favorite place in San Antonio
- 5/5
The room was clean and the beds were comfortable. The hotel was quiet. Front desk staff was courteous. I loved the free breakfast and happy hour. It was a very enjoyable stay while i was in town.
- 5/5
The room was clean and the beds were comfortable. The hotel was quiet. Front desk staff was courteous. I loved the free breakfast and happy hour. It was a very enjoyable stay while i was in town.
- 5/5
This was a great room! We enjoyed our stay and the location was convenient and walkable. Would recommend and stay again!
- 5/5
This was a great room! We enjoyed our stay and the location was convenient and walkable. Would recommend and stay again!
- 4/5
spacious room and great location!
- 4/5
spacious room and great location!
- 4/5
Great room. Comfortable. A little loud with the elevator on the other side of the wall.
- 4/5
Great room. Comfortable. A little loud with the elevator on the other side of the wall.
- 5/5
The hotel was very nice and the staff was even nicer.
- 5/5
The hotel was very nice and the staff was even nicer.
- 5/5
Hotel is in a great location, and has an awesome view of the Tower of the Americas (where we went to dinner and it was amazing), but we had stayed here before and the main reason we came back was because of the
- 5/5
Hotel is in a great location, and has an awesome view of the Tower of the Americas (where we went to dinner and it was amazing), but we had stayed here before and the main reason we came back was because of the
- 3/5
You could improve your breakfast.
- 3/5
You could improve your breakfast.
- 4/5
There was a great breakfast every morming with the staff doing a wonderful job of keeping it freshly stocked. The elevator was strangley loud. Ot sounded like a ball rolling across the celing. We were jalfway down the hall from the elevstor and it was still loud. Annoying bit not the end of thr world.
- 4/5
There was a great breakfast every morming with the staff doing a wonderful job of keeping it freshly stocked. The elevator was strangley loud. Ot sounded like a ball rolling across the celing. We were jalfway down the hall from the elevstor and it was still loud. Annoying bit not the end of thr world.
- 5/5
Nice 3-star hotel
- 5/5
Nice 3-star hotel
- 3/5
Very nice staff
- 3/5
Very nice staff
- 5/5
Great
- 5/5
Great
- 5/5
Clean and spacious rooms, in the closest location you can get to the Alamodome! The hotel’s designated parking lot is right in front of the main entrance of the Alamodome. Truly perfect location! And the front desk staff were very helpful!
- 5/5
Clean and spacious rooms, in the closest location you can get to the Alamodome! The hotel’s designated parking lot is right in front of the main entrance of the Alamodome. Truly perfect location! And the front desk staff were very helpful!
- 5/5
Staff extremely friendly, hotel room clean and comfortable, breakfast and as very good and the staff very friends too. 100% will come again
- 5/5
Staff extremely friendly, hotel room clean and comfortable, breakfast and as very good and the staff very friends too. 100% will come again
- 4/5
Staff at check-in was great. Room could have been cleaner.
- 4/5
Staff at check-in was great. Room could have been cleaner.
- 5/5
Room was great. Area was quiet and safe. Staff was lovely. Good breakfast
- 5/5
Room was great. Area was quiet and safe. Staff was lovely. Good breakfast
- 5/5
Muy buena habitacion el personal muy amable volveria otra vez
- 5/5
Muy buena habitacion el personal muy amable volveria otra vez
- 3/5
Check in was long, on of the employees didn't seem to want to be there. Only two elevators which always had a line. Make sure there is not a concert across the street! It was so loud and had a lot of base we could feel it in our room! However, the location to the convention center is unmatched!
- 3/5
Check in was long, on of the employees didn't seem to want to be there. Only two elevators which always had a line. Make sure there is not a concert across the street! It was so loud and had a lot of base we could feel it in our room! However, the location to the convention center is unmatched!
- 5/5
Staff was so kinda! Room and overall property was pretty clean!
- 5/5
Staff was so kinda! Room and overall property was pretty clean!
- 5/5
We had a great stay! The room was very clean and the bed was incredibly comfortable. The staff were friendly, professional, and always willing to help. The location was perfect, and having easy, convenient parking made everything even better.
- 5/5
We had a great stay! The room was very clean and the bed was incredibly comfortable. The staff were friendly, professional, and always willing to help. The location was perfect, and having easy, convenient parking made everything even better.
- 5/5
Clean room, good service,
- 5/5
Clean room, good service,
- 5/5
Friendly staff, very clean and convenient location
- 5/5
Friendly staff, very clean and convenient location
- 5/5
Clean Room, location, and mostly the staff.
- 5/5
Clean Room, location, and mostly the staff.
- 5/5
Amazing
- 5/5
Amazing
- 5/5
Staff was very nice, quiet atmosphere
- 5/5
Staff was very nice, quiet atmosphere
- 5/5
Room was nice and cozy, but refrigerator to store food or snacks in if you are here for an extended stay.
- 5/5
Room was nice and cozy, but refrigerator to store food or snacks in if you are here for an extended stay.
- 5/5
Large room, clean, kitchen
- 5/5
Large room, clean, kitchen
- 5/5
Great place
- 5/5
Great place
- 4/5
Locality
- 4/5
Locality
- 5/5
Everything was great! Will definitely stay again.
- 5/5
Everything was great! Will definitely stay again.
- 5/5
- 5/5
- 4/5
The breakfast was not very good. It was obvious it was just heated up and placed out for everyone. More variety would be nice.
- 4/5
The breakfast was not very good. It was obvious it was just heated up and placed out for everyone. More variety would be nice.
- 4/5
Friendly staff and easy check in. One negative is the fee for parking and the parking is not technically on site. Spacious room, comfortable and clean. Walkable location near food and other attractions. Breakfast was good with many selections. The front doors are locked 24/7.
- 4/5
Friendly staff and easy check in. One negative is the fee for parking and the parking is not technically on site. Spacious room, comfortable and clean. Walkable location near food and other attractions. Breakfast was good with many selections. The front doors are locked 24/7.
- 5/5
Everything was perfect!
- 5/5
Everything was perfect!
- 5/5
Hotel staff was very friendly and helpful!! Room and facility was clean. Would stay here again if going to an event at the Alamo Dome, About a 10-15 minute walk to the Riverwalk.
- 5/5
Hotel staff was very friendly and helpful!! Room and facility was clean. Would stay here again if going to an event at the Alamo Dome, About a 10-15 minute walk to the Riverwalk.
- 5/5
Will stay there again
- 5/5
Will stay there again
- 5/5
The staff was friendly and helpful at all times! The only negative I would describe is the location of the pool. It's a spotless area, but unfortunately, it's near a major highway.
- 5/5
The staff was friendly and helpful at all times! The only negative I would describe is the location of the pool. It's a spotless area, but unfortunately, it's near a major highway.
- 5/5
Front desk staff member, Gloria, was fantastic!!!
- 5/5
Front desk staff member, Gloria, was fantastic!!!
- 5/5
The Staff was WONDERFUL
- 5/5
The Staff was WONDERFUL
- 5/5
Rooms are large & spacious, safe, convenient to being so close to the Alamodome, parking was exclusive.
- 5/5
Rooms are large & spacious, safe, convenient to being so close to the Alamodome, parking was exclusive.
- 2/5
First, the staff was absolutely amazing. From the moment I arrived, the check-in process at the front desk was smooth, quick, and friendly. I didn’t get a chance to try the breakfast, but I love that the hotel offers that option. The location is unbeatable. It’s literally just steps away from the Dome, which made getting to and from the concert incredibly convenient. That alone would be enough to bring me back. The room itself was great. However, the big issue was the noise from the elevator. It was so loud that I could hear it clearly inside my room even though the elevator was across the hall. The sound was constant, and unless the air conditioning was running to mask it (which only helped a little), it was impossible to ignore. I brought it up to the front desk, and they explained it was due to the elevator rollers, but frankly, that’s not acceptable. It really disrupted what should have been a relaxing stay, and I even had to go out and buy earbuds just to sleep, which I found ridiculous for a hotel of this standard. I imagine this affects multiple floors, and it’s something that needs immediate attention.
- 2/5
First, the staff was absolutely amazing. From the moment I arrived, the check-in process at the front desk was smooth, quick, and friendly. I didn’t get a chance to try the breakfast, but I love that the hotel offers that option. The location is unbeatable. It’s literally just steps away from the Dome, which made getting to and from the concert incredibly convenient. That alone would be enough to bring me back. The room itself was great. However, the big issue was the noise from the elevator. It was so loud that I could hear it clearly inside my room even though the elevator was across the hall. The sound was constant, and unless the air conditioning was running to mask it (which only helped a little), it was impossible to ignore. I brought it up to the front desk, and they explained it was due to the elevator rollers, but frankly, that’s not acceptable. It really disrupted what should have been a relaxing stay, and I even had to go out and buy earbuds just to sleep, which I found ridiculous for a hotel of this standard. I imagine this affects multiple floors, and it’s something that needs immediate attention.
- 5/5
Good location for our plans. Staff was very friendly.
- 5/5
Good location for our plans. Staff was very friendly.
- 4/5
The property and staff were great. Beds are extremely comfortable. There was no cold water for some reason and the plugs in our room didn't work. Housekeeping needs to do better iis happens in all hotels.
- 4/5
The property and staff were great. Beds are extremely comfortable. There was no cold water for some reason and the plugs in our room didn't work. Housekeeping needs to do better iis happens in all hotels.
- 5/5
The room was immaculate and had large windows that brought in lots of light and a beautiful view of San Antonio. The bed was very comfortable and every staff member I spoke with was super friendly. The front desk clerk Gloria was a genuinely nice person, always smiling and offering assistance. Altogether perfect stay for me!
- 5/5
The room was immaculate and had large windows that brought in lots of light and a beautiful view of San Antonio. The bed was very comfortable and every staff member I spoke with was super friendly. The front desk clerk Gloria was a genuinely nice person, always smiling and offering assistance. Altogether perfect stay for me!
- 5/5
Great location.
- 5/5
Great location.
- 4/5
Really loved the breakfast, but really wished they didn't use foam plates and better wifi.
- 4/5
Really loved the breakfast, but really wished they didn't use foam plates and better wifi.
- 5/5
Great friendly and informative front counter service
- 5/5
Great friendly and informative front counter service
- 4/5
Our ac wasn’t working only downfall of the stay other than that beautiful stay
- 4/5
Our ac wasn’t working only downfall of the stay other than that beautiful stay
- 5/5
Parking: the hotel has a small parking area for check in. At check in you are given instructions on the main parking lot. The $30 parking fee was already included in the room price if I remember correctly. The parking lot is just down the street toward the Alamodome, your room key opens the gate. It’s maybe a 3 minute walk. Will definitely stay here again!
- 5/5
Parking: the hotel has a small parking area for check in. At check in you are given instructions on the main parking lot. The $30 parking fee was already included in the room price if I remember correctly. The parking lot is just down the street toward the Alamodome, your room key opens the gate. It’s maybe a 3 minute walk. Will definitely stay here again!
- 5/5
I had a king suite room, and it was great! It was very clean, it looked exactly like the pictures too. The only thing was it states it has a DVD player but does not, so if you plan to bring movies you may have to bring your own player too! Great staff & service at all hours as well. We went for a concert and we’re in and out until 3 am and staff were friendly each and every time
- 5/5
I had a king suite room, and it was great! It was very clean, it looked exactly like the pictures too. The only thing was it states it has a DVD player but does not, so if you plan to bring movies you may have to bring your own player too! Great staff & service at all hours as well. We went for a concert and we’re in and out until 3 am and staff were friendly each and every time
- 5/5
Perfect place to stay for alamodome concert. 1 min walk to the dome and $30 parking for hotel guests right next to alamodome. Breakfast was phenomenal and totally worth price compared to getting an uber after the concert.
- 5/5
Perfect place to stay for alamodome concert. 1 min walk to the dome and $30 parking for hotel guests right next to alamodome. Breakfast was phenomenal and totally worth price compared to getting an uber after the concert.
- 5/5
Nice rooms, comfy beds, walking distance to Alamodome. Parking is expensive and separate charge from room information and a bit of a hike to hotel.
- 5/5
Nice rooms, comfy beds, walking distance to Alamodome. Parking is expensive and separate charge from room information and a bit of a hike to hotel.
- 5/5
To begin with the check-in was great! The girl at the desk was very friendly and helpful with lots of needed info. Then our room was great! I was expecting a room with a full or queen bed and we got a large two room suite with a king sized bed! It was very spacious and had a full kitchen with a refrigerator and icemaker! The included breakfast was very good and had lots of variety! The cook/breakfast worker named Roland was very friendly and helped us with our food. He did an excellent job! I believe the two girls who helped us at the front desk were Andrea and maybe Gloria? They were both very helpful! The lobby was very nice and so was the eating area. We went to a football game at the Alamodome and it was a very short walk from this hotel. So convenient! We have never stayed at a Staybridge Suites before this trip but we will in the future for sure!
- 5/5
To begin with the check-in was great! The girl at the desk was very friendly and helpful with lots of needed info. Then our room was great! I was expecting a room with a full or queen bed and we got a large two room suite with a king sized bed! It was very spacious and had a full kitchen with a refrigerator and icemaker! The included breakfast was very good and had lots of variety! The cook/breakfast worker named Roland was very friendly and helped us with our food. He did an excellent job! I believe the two girls who helped us at the front desk were Andrea and maybe Gloria? They were both very helpful! The lobby was very nice and so was the eating area. We went to a football game at the Alamodome and it was a very short walk from this hotel. So convenient! We have never stayed at a Staybridge Suites before this trip but we will in the future for sure!
- 5/5
Impressed how clean and spacious the room was! Lady at the front desk was very nice, check in/out was a breeze, and location was wonderful. Within 5-10 min drive to Riverwalk, and there were a few restaurants within walking distance as well. Wonderful hotel and great price too!
- 5/5
Impressed how clean and spacious the room was! Lady at the front desk was very nice, check in/out was a breeze, and location was wonderful. Within 5-10 min drive to Riverwalk, and there were a few restaurants within walking distance as well. Wonderful hotel and great price too!
- 5/5
Great room
- 5/5
Great room
- 5/5
AC wasnt the best but im from the northeast so maybe thats why but overall great experience
- 5/5
AC wasnt the best but im from the northeast so maybe thats why but overall great experience
- 5/5
Would recommend to anyone I definitely will bring my family to stay at Staybridge
- 5/5
Would recommend to anyone I definitely will bring my family to stay at Staybridge
- 5/5
I always stay there when we go to San Antonio I like it staffs are very friendly clean rooms I recommend it
- 5/5
I always stay there when we go to San Antonio I like it staffs are very friendly clean rooms I recommend it
- 5/5
The staff was so nice and helpful! Location is also great
- 5/5
The staff was so nice and helpful! Location is also great
- 5/5
Clean and friendly staff
- 5/5
Clean and friendly staff
- 5/5
Great deal next to Alamodome and Amtrak
- 5/5
Great deal next to Alamodome and Amtrak
- 5/5
Check in was easy. Front desk helped us with AmTrak knowledge and welcomed us! Went to the evening social...DELICIOUS!! We will be back!!
- 5/5
Check in was easy. Front desk helped us with AmTrak knowledge and welcomed us! Went to the evening social...DELICIOUS!! We will be back!!
- 4/5
The beds were comfy & room was spacious. Perfect for family of 5. Boom Box Pizza bar was great & also easy walk to for dinner before the concert we were attending. If you want an easy walk & not worry about concert parking congestion, this IS THE BEST place to stay.
- 4/5
The beds were comfy & room was spacious. Perfect for family of 5. Boom Box Pizza bar was great & also easy walk to for dinner before the concert we were attending. If you want an easy walk & not worry about concert parking congestion, this IS THE BEST place to stay.
- 4/5
Loved the property and the location was beautiful. Great restaurant across the street and lost of cute local bars. The staff was extremely helpful and made our stay great. Minor issue with bathroom cleaniness , which was immediately addressed by staff. Would definitely stay here again!
- 4/5
Loved the property and the location was beautiful. Great restaurant across the street and lost of cute local bars. The staff was extremely helpful and made our stay great. Minor issue with bathroom cleaniness , which was immediately addressed by staff. Would definitely stay here again!
- 5/5
Safe, clean & short walk to Alamodome!!! Great customer service!!!
- 5/5
Safe, clean & short walk to Alamodome!!! Great customer service!!!
- 5/5
excellent, great service nice comfortable rooms. Recommend.
- 5/5
excellent, great service nice comfortable rooms. Recommend.
- 5/5
The hotel was beautiful, the the room was clean and updated. The parking was a bit inconvenient since you had to walk a block to the car. It was across from the venue we were seeing a concert at, so it was very easy access to the venue. The neighborhood seemed safe. We would stay there again!
- 5/5
The hotel was beautiful, the the room was clean and updated. The parking was a bit inconvenient since you had to walk a block to the car. It was across from the venue we were seeing a concert at, so it was very easy access to the venue. The neighborhood seemed safe. We would stay there again!
- 5/5
Staff was friendly and helpful. Great location for the concert venue across the street.
- 5/5
Staff was friendly and helpful. Great location for the concert venue across the street.
- 5/5
our room was roomy, we had a kitchenette, bed was comfortable and breakfast was good!! would defiantly stay again.
- 5/5
our room was roomy, we had a kitchenette, bed was comfortable and breakfast was good!! would defiantly stay again.
- 1/5
Air conditioner didn’t work and rooms were nothing like the pictures showed on website. Bathroom toilet didn’t work properly and I was told housekeeping and maintenance doesn’t work the weekends. Hotel staff was friendly however they were unable to accommodate my family with the issues we had. Wasn’t able to taste breakfast because hotel staff couldn’t keep up with the breakfast crowd.
- 5/5
I chose Staybridge because I was attending my granddaughter’s graduation at Alamodome. The location and amenities were perfect.
- 5/5
This place was very convenient to everything. Safety for me my mom and my 2 kids was never an issue security was outside at all times. The beds and pillows were amazing so comfortable. Rooms were clean and had breakfast every day a full buffet. Staff was super friendly.
- 5/5
I loved the suite, was located in walking distance of everything.
- 5/5
Although we didn’t use the outdoor pool, we noticed it was well maintained and there are tables, chairs, & loungers in that area and also 2 gas grills & patio tables & chairs adjacent to the pool. The staff was helpful & pleasant, offering us a map of downtown & sites to see. At check out Melissa called a cab for us. We loved our stay and will definitely recommend and return!
- 5/5
Close to downtown area
- 5/5
Our experience was excellent. The facilities, employees, our room, parking lot, breakfast, everything was good. I recommend you 100%.
- 5/5
Great place to stay!
- 5/5
Our suite was great, the kitchen area was very nice, the small couch & work desk were convenient to have in the room, the staff were polite and helpful, the breakfast was amazing. Parking fee is the most reasonable of all the places in the area. It was walking distance to downtown, the Riverwalk etc. We will definitely stay here again when in the area
- 5/5
Perfect location!
- 5/5
The free breakfast was very good, and the hang out events where they offer free food and drinks was also really good. The pool was great I really enjoyed going there and the hours open are very reasonable (10am-10pm). It was a really nice experience overall.
- 5/5
It was me and a friend coming to a concert and this was a highly recommended amd rated hotel. The room was clean and everything felt comfortable. The AC kept the room cool and i loved how there was a whole kitchen in the room. The staff was wondeful! Definitely will be coming back next time!
- 4/5
Hotel was clean. Rooms were spacious. Kitchen was decent size to cook. Hotel team is nice and welcoming.
- 5/5
Excellent experience. Staff was professional and courteous. Breakfast was great. First time my kids liked the breakfast of a hotel. Although we had A/C issues, Maintenace staff was quick to fix the issue in less than 15 minutes. For around 25 dls you have access to hotels parking lot a block away. Hotel is around 5-7 minute walk to the Alamodome. Will stay here for future events.
- 5/5
Staff was really nice and the breakfast was delicious
- 5/5
Hotel was amazing can get crowded on weekends . Very good breakfast and secure parking.
- 5/5
I like the layout of the room, but the kitchen cabinets need updating as well as the furniture
- 5/5
We had a great visit at the Staybridge! Far exceeded our expectations!
- 5/5
The room is spacious and clean..the kitchenette has what you need to do some like cooking or heating up food… The bed and pillows are comfortable. The only thing that I don’t like is where the full length mirror is in the room.. I didn’t used the pool and the breakfast service so I can’t tell if it’s good or not.. They are a few bars and restaurants within walking distance. Most importantly the staffs… The lady who checked me in was FANTASTIC.. she was so sweet and kind.. I will stay there again if I am in town
- 5/5
Everything was perfect for my short stay.
- 4/5
The hotel was good overall, the only thing I did not like was that there was no room service on weekends. We had a 2bedroom suite but neither of the rooms had door locks just regular door handles.
- 5/5
The room was clean and well designed. We were close to the elevators, which seemed a little loud.
- 5/5
almost all good
- 5/5
Was great and clean
- 5/5
This was our second time staying here and I have zero complaints. Everything from check in, to check out was great. This hotel has definitely made our San Antonio visits enjoyable
- 5/5
Free Breakfast & Reasonable Parking Fees Easy to get to many restaurants & stores nearby
- 3/5
Parking fee on top of room fee was $30 per viehicle
- 5/5
Great staff/ quiet rooms / great parking /
- 5/5
I love the place my kids enjoy it I would go back when I go to San Antonio again
- 5/5
Enjoyed our stay
- 5/5
Great love it.
- 4/5
the building and location was great!
- 5/5
Good location close to the conference center.
- 5/5
close to the Gonzalez conversation center
- 4/5
The staff was amazing! The front desk and maintenance staff were very friendly and helpful.
- 5/5
I was happy with our stay. We had an event at the convention center and it was so close and easy to walk to. The area around the hotel was nice. The hotel was clean, staff was friendly and the breakfast was great. I would definitely stay here again!
- 5/5
Great location to visit San Antonio or take the train to Austin
- 5/5
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- 5/5
Love this property!!
- 5/5
We stayed 3 nights on the 9th floor while in town for our daughter’s USAF BMT graduation. This is an excellent property and we enjoyed our stay. Reviewers mention the elevator being noisy and it is a little loud, but it wasn’t that much of an issue for us. Maybe on a lower floor or during a busier time for the hotel it could become annoying. We would definitely stay here again. Very friendly employees and very clean.
- 5/5
Very clean!
- 5/5
Our trip was awesome! Always a nice stay at the Staybridge.
- 5/5
We were three rooms down from the elevator, yet the room was still a little noisy.
- 5/5
We took a one night stay to attend a concert. The hotel is conveniently located near to the tourist place of interest (restaurants and pubs)
- 5/5
Room and facilities were great. Staff was excellent. 2 out of 3 nights neighboring building was playing rap music extremely loud such that we couldn’t get away from it. It lasted until the wee hours of the morning.
- 5/5
Loved it
- 5/5
It was a great stay, will be staying again next time in San Antonio. Everything my family needed was there.
- 5/5
I recommend this hotel to everyone.
- 4/5
The only thing I didn’t like was that you can hear the sound of the elevators reverberating throughout the building at all hours. Makes it difficult to sleep.
- 5/5
We stay at here when we travel to San Antonio
- 5/5
Our stay was very pleasant. Had a little issue with parking pass not functioning properly but other than that it was excellent. Staff was very friendly. Great deal for a nice hotel. Will definitely book again.
- 4/5
Loved the friendly staff, breakfast was great. The bed was incredibly comfortable! I loved having our own little kitchen too, and the microwave was huge. The full size fridge and freezer definitely came in handy as well. The water from the shower was nice and soft and warm. Downsides; Our room was never cleaned and when I asked a staff member she said they did cleaning on Fridays? I was a bit confused by that. Our trash was never emptied, and when we asked for extra pillows one had a big brown stain on it so I just returned it and we never got another one. I checked out the pool on one of the hotter days and it wasn’t clean enough to swim in. All in all it was a comfortable stay, but I don’t think we would stay again.
- 5/5
Cool location, easy travel to downtown. The elevators made a strange noise when going up and down that we could hear from our room, which kept some of us through the night. Otherwise evwrything was great.
- 5/5
Big room. Comfortable bed and pillow. Good wifi. Walkable to convention center. Will stay again
- 5/5
Great hotel. Clean, great breakfast, nice rooms. Lot's of parking. Zero issues.
- 5/5
Our stay was excellent! The staff was great, rooms clean and comfy, quiet and relaxing, great location and the breakfast was great.
- 3/5
This is a great place and I have been there many times but this time o felt the breakfast was not the quality they used to provide and the staff also was not as welcoming
- 5/5
Amazing, the location was excellent downtown was in walking distance, the river walk is really close that alone already has many options in restaurants and activities to do
- 5/5
Location is close to all attractions.
- 5/5
Very good location, walkable distance to downtown
- 5/5
The best thing about this hotel was that it was so close to everything. We were able to walk down to The Riverwalk and Alamo which was a huge plus! The staff were always courteous and helpful and the breakfast was perfect for our family of 5. We also really enjoyed the social hour during the evenings.
- 5/5
La propiedad muy limpia, las habitaciones muy comodas muy grandes, el desayuno estaba ok.
- 5/5
Very comfortable, kitchenette was an added bonus even though we didn't use it. Excellent breakfast :)
- 5/5
Confortable, Quite, Clean, and an overall pleasant experience. Thank you, and keep the great work!
- 5/5
Amazingly friendly
- 5/5
We had an amazing time in San Antonio. The hotel was right next to the Alamodome where we when to a concert. It was in walking distance. There were several shops and restaurants close by. The hotel was clean. The room was spacious. The free breakfast was good. Coffee was available all day. Would stay there again.
- 5/5
Great place for events at alamodome
- 5/5
Excellent
- 5/5
It was a great location to stay, plenty of walkable activities. The staff was super friendly and helpful.