Econo Lodge Inn & Suites San Antonio near Frost Bank Center

This place is suffering from poor management and economic issues. The soda machines were inoperable, depleted housekeeping staff, the continental breakfast was non existent, and their was stereotypical behavior ( dark skinned bigotry). I wouldn't recommend this place, eventhoughy room was clean. I wouldn't recommend this placem I give it a 3/10

Booking.com ripped me off and lied about amenities. ECONO LODGE INN was excellent for their price which was cheaper than booking.

Booking.com ripped me off and lied about amenities. ECONO LODGE INN was excellent for their price which was cheaper than booking.

Dirty

Room was clean. Night Manager wasn't very helpful in switching me to a double from king. The place was practically empty, yet she was adamant in charging me more.?? Just to sleep 6 hours!

Night Manager wasn't very helpful in switching me to a double from king. The place was practically empty, yet she was adamant in charging me more.?? Just to sleep 6 hours!

The pool was filled with rocks

Not much. It’s dirty and they don’t have breakfast

Not much. It’s dirty and they don’t have breakfast

Exceptional

Was pleasantly surprised when we arrived on our room it was clean air worked just fine was equipped with all amenities stated online staff was courteous and kind we stayed til last minute the bed sucked u in and made u want to stay it was a wonderful experience usually we try to get away and pay an outrageous amount and nothing offered is available but this was a fabulous visit price was right and I will definitely recommend this hotel to anyone wanting a nice room with wonderful staff and reasonable price will definitely stay again and we got a smoking room which never has an ashtray this one had 2 thank you econo I will be returning...,...

The view and no one bothered me, I like my privacy No breakfast and was sad that microwave didn’t work and no soaps

The view and no one bothered me, I like my privacy No breakfast and was sad that microwave didn’t work and no soaps

Used the restroom and toilet didn't flush. Couldn't use the restroom all night scared to flush.

Yes

The bed was so comfortable! I think that was my favorite part. I slept better than I do at home. The tv was nice and the room itself was pretty nice. There is a little mini fridge and that was a nice bonus. The bathroom was nice and I loved the vanity area! This is just me being extra but the lighting isn’t great in the room. I like to keep the blinds shut so again just me being extra.

The bed was so comfortable! I think that was my favorite part. I slept better than I do at home. The tv was nice and the room itself was pretty nice. There is a little mini fridge and that was a nice bonus. The bathroom was nice and I loved the vanity area! This is just me being extra but the lighting isn’t great in the room. I like to keep the blinds shut so again just me being extra.

Room size was great. No wash clothes. Stained carpet. Paint chipped off door. TV channels limited. TV volume terrible could barely hear. Hard to find the location. Not within safe walking distance of anything.

Room size was great. No wash clothes. Stained carpet. Paint chipped off door. TV channels limited. TV volume terrible could barely hear. Hard to find the location. Not within safe walking distance of anything.

The room was clean. Due to location there was road noise and it seems that some people are staying more long term.

Advertisement contains pictures with breakfast being served and it's totally false

Advertisement contains pictures with breakfast being served and it's totally false

They could have breakfast None of the trash cans in the room had trash bags.

They could have breakfast None of the trash cans in the room had trash bags.

the location used condom on the couch

the location used condom on the couch

The shower was not clean at all. Disgusting

The beds were comfortable. The shower was not clean at all. Disgusting

The refrigerator clicks loud noise. Mattress needs to be replaced i could feel the springs in my back. I will not stay there again.

The refrigerator clicks loud noise. Mattress needs to be replaced i could feel the springs in my back. I will not stay there again.

Na

Room was ok, except the roach crawling on the wall when we opened the door. While the facility purports to have a free breakfast, when we got up the doors to the entrance were locked and there was nothing to be found. Staff was pleasant and helpful on arrival.

Room was ok, except the roach crawling on the wall when we opened the door. While the facility purports to have a free breakfast, when we got up the doors to the entrance were locked and there was nothing to be found. Staff was pleasant and helpful on arrival.

The room smelt of pot and cigarettes. The bathroom door had been kicked in. I rented 2 rooms and the charged me for both rooms after I paid through Expedia.

The room smelt of pot and cigarettes. The bathroom door had been kicked in. I rented 2 rooms and the charged me for both rooms after I paid through Expedia.

Room was great and always felt safe. The only problem I had was that they did not come and make up the room one single time. I even called them and told them I was about to leave and they never came after me asking them to. I was there for three nights. I did get charged on an additional service fee of two dollars per night that was not expected.

Room was great and always felt safe. The only problem I had was that they did not come and make up the room one single time. I even called them and told them I was about to leave and they never came after me asking them to. I was there for three nights. I did get charged on an additional service fee of two dollars per night that was not expected.

Very clean super sweet staff as well

Very clean super sweet staff as well

Thank you front desk so much for the help

Thank you front desk so much for the help

Very helpful. Very welcoming. Na

Room was nothing state of the art. I arrived at the hotel early after calling to say I would and they said it would be ok, and the room "wasn't ready" bu the time I came, had to wait about and 1.5 hrs to get into the room. Area is not great but it's not incredibly dangerous.

Room was nothing state of the art. I arrived at the hotel early after calling to say I would and they said it would be ok, and the room "wasn't ready" bu the time I came, had to wait about and 1.5 hrs to get into the room. Area is not great but it's not incredibly dangerous.

That's a easy process. Aint answered any questions that are needed.

That's a easy process. Aint answered any questions that are needed.

The springs in mattress wear coming out like fleas on a dog. The ice machine broken the vending machines broken. If you’re there for a night I guess it’s okay. Just expect old mattresses stabbing you.

The springs in mattress wear coming out like fleas on a dog. The ice machine broken the vending machines broken. If you’re there for a night I guess it’s okay. Just expect old mattresses stabbing you.

Room was clean. Nowhere to eat within convenient distance. Price was great.

Room was clean. Nowhere to eat within convenient distance. Price was great.

Nice experience

Nice experience

This appears to be a family-owned hotel, but unfortunately the staff was not friendly or helpful. We originally booked one night because we weren’t sure if we would stay a second night. The front desk staff told us we could extend our stay if needed. The next day, I booked the second night through Expedia, which I normally use for travel. When I went to the front desk to confirm our second night for both rooms, the staff said we had to pay an additional $25 per room as an “early check-in fee,” even though we were already staying there and not checking in early. She insisted we had to check out, remove all our belongings, and return after 3 PM if we didn’t want to pay the fee. I contacted Expedia right away in front of her since the booking had just been made, but she refused to approve the cancellation and insisted on the extra charge. It felt like she only wanted additional money from guests. In the end, we paid the fee for one room because my dad wasn’t feeling well and needed to rest. The second room also had a bad smell, but we didn’t complain because the staff seemed impatient and unhelpful. Overall, this experience was very uncomfortable, and I would not stay here again. I also don’t think this property should be listed on Expedia if they are charging extra fees like this and treating guests poorly.

This appears to be a family-owned hotel, but unfortunately the staff was not friendly or helpful. We originally booked one night because we weren’t sure if we would stay a second night. The front desk staff told us we could extend our stay if needed. The next day, I booked the second night through Expedia, which I normally use for travel. When I went to the front desk to confirm our second night for both rooms, the staff said we had to pay an additional $25 per room as an “early check-in fee,” even though we were already staying there and not checking in early. She insisted we had to check out, remove all our belongings, and return after 3 PM if we didn’t want to pay the fee. I contacted Expedia right away in front of her since the booking had just been made, but she refused to approve the cancellation and insisted on the extra charge. It felt like she only wanted additional money from guests. In the end, we paid the fee for one room because my dad wasn’t feeling well and needed to rest. The second room also had a bad smell, but we didn’t complain because the staff seemed impatient and unhelpful. Overall, this experience was very uncomfortable, and I would not stay here again. I also don’t think this property should be listed on Expedia if they are charging extra fees like this and treating guests poorly.

This appears to be a family-owned hotel, but unfortunately the staff was not friendly or helpful. We originally booked one night because we weren’t sure if we would stay a second night. The front desk staff told us we could extend our stay if needed. The next day, I booked the second night through Expedia, which I normally use for travel. When I went to the front desk to confirm our second night for both rooms, the staff said we had to pay an additional $25 per room as an “early check-in fee,” even though we were already staying there and not checking in early. She insisted we had to check out, remove all our belongings, and return after 3 PM if we didn’t want to pay the fee. I contacted Expedia right away in front of her since the booking had just been made, but she refused to approve the cancellation and insisted on the extra charge. It felt like she only wanted additional money from guests. In the end, we paid the fee for one room because my dad wasn’t feeling well and needed to rest. The second room also had a bad smell, but we didn’t complain because the staff seemed impatient and unhelpful. Overall, this experience was very uncomfortable, and I would not stay here again. I also don’t think this property should be listed on Expedia if they are charging extra fees like this and treating guests poorly.

This appears to be a family-owned hotel, but unfortunately the staff was not friendly or helpful. We originally booked one night because we weren’t sure if we would stay a second night. The front desk staff told us we could extend our stay if needed. The next day, I booked the second night through Expedia, which I normally use for travel. When I went to the front desk to confirm our second night for both rooms, the staff said we had to pay an additional $25 per room as an “early check-in fee,” even though we were already staying there and not checking in early. She insisted we had to check out, remove all our belongings, and return after 3 PM if we didn’t want to pay the fee. I contacted Expedia right away in front of her since the booking had just been made, but she refused to approve the cancellation and insisted on the extra charge. It felt like she only wanted additional money from guests. In the end, we paid the fee for one room because my dad wasn’t feeling well and needed to rest. The second room also had a bad smell, but we didn’t complain because the staff seemed impatient and unhelpful. Overall, this experience was very uncomfortable, and I would not stay here again. I also don’t think this property should be listed on Expedia if they are charging extra fees like this and treating guests poorly.

The room had roaches and the tub was dirty.

The room had roaches and the tub was dirty.

The fact i booked a smoking room then to get there and be told it isnt available. But then why'd i pay extra for a smoking room

The fact i booked a smoking room then to get there and be told it isnt available. But then why'd i pay extra for a smoking room

Nice and friendly

Nice and friendly

Clean and nice staff

Clean and nice staff

No they had roaches and the room wasn't clean. Still drity from last person. The only reason i stay was because i book third party . And i didnt know what to do . So i kept my stuff in bags. And stay out the room most of the day.

No they had roaches and the room wasn't clean. Still drity from last person. The only reason i stay was because i book third party . And i didnt know what to do . So i kept my stuff in bags. And stay out the room most of the day.

The hotel receptionist asked of “hotel service fees”. Weird and unheard of.

The hotel receptionist asked of “hotel service fees”. Weird and unheard of.

Very helpful.

Very helpful.

We enjoyed our 2 night stay. Easy check in and check out. Our room was spacious and nice. My only issue was the floors were dirty. My feet were filthy following a fresh shower. The area was nice and it had easy access to main roads and freeway. Other than dirty feet, I had a good and comfy stay.

We enjoyed our 2 night stay. Easy check in and check out. Our room was spacious and nice. My only issue was the floors were dirty. My feet were filthy following a fresh shower. The area was nice and it had easy access to main roads and freeway. Other than dirty feet, I had a good and comfy stay.

Pretty clean although hair that was not ours on the floor

Pretty clean although hair that was not ours on the floor

They was helpful

They was helpful

Comfortable and clean bed. Clean bathroom and towels. Outdated but well maintained. Clerk was super friendly.

Comfortable and clean bed. Clean bathroom and towels. Outdated but well maintained. Clerk was super friendly.

Clean room

Clean room

For the price this was a good spot to stay. Very quiet. Less than 2 miles from freeman Coliseum. Place just need to be updated.

For the price this was a good spot to stay. Very quiet. Less than 2 miles from freeman Coliseum. Place just need to be updated.

AC didn’t work, appliances didn't work and were dirty.

AC didn’t work, appliances didn't work and were dirty.

Too many roaches, and i did not get back the $50.00 they held for some security purpose, i was there for 4 days not one person knock in my door and ask or tell me where to put dirty towels or get clean one.

Too many roaches, and i did not get back the $50.00 they held for some security purpose, i was there for 4 days not one person knock in my door and ask or tell me where to put dirty towels or get clean one.

I won't stay here again. Only good thing was there was no road (highway) noise in the room.

I won't stay here again. Only good thing was there was no road (highway) noise in the room.

The room was clean and the staff friendly

The room was clean and the staff friendly

Close to my event and friendly staff

We would probably stay here again due to convenience and cheap price . We like to go out and only need to lay our heads down. There were no bugs and the shower worked well which is a plus. We will definitely not be getting a smoking room though.

We would probably stay here again due to convenience and cheap price . We like to go out and only need to lay our heads down. There were no bugs and the shower worked well which is a plus. We will definitely not be getting a smoking room though.

Rooms good for the price and conveniently located near Frost Bank Center

Rooms good for the price and conveniently located near Frost Bank Center

We stayed for 3 nights. The photos online made it look better than it actually was. The beds were super hard. There were trash bags just hanging out on the side walk for our entire visit.

We stayed for 3 nights. The photos online made it look better than it actually was. The beds were super hard. There were trash bags just hanging out on the side walk for our entire visit.

It was close enough to most tourist places . It's pretty ghetto and the staff is not friendly.

Bathtub was filthy with dirty water stains. The room had no AC unit and the space it belongs was left open so that the only thing between the inside of the room and the outside was a large but thin long vent near the door. You could see to the outside and hear everyone walking through the hall through the vent. Most surfaces were visibly covered in dust and dirt. I cleaned the sink area and the white towel came back brown. Ceiling lights were duct taped in place. It almost seemed like the room I was given was under construction and not ready for people.

Bathtub was filthy with dirty water stains. The room had no AC unit and the space it belongs was left open so that the only thing between the inside of the room and the outside was a large but thin long vent near the door. You could see to the outside and hear everyone walking through the hall through the vent. Most surfaces were visibly covered in dust and dirt. I cleaned the sink area and the white towel came back brown. Ceiling lights were duct taped in place. It almost seemed like the room I was given was under construction and not ready for people.

We chose this property based on the hot breakfast and pool… they canceled their breakfast and didn’t notify us so we could re-budget our trip. The pool pictures looked beautiful online just for us to get there and see that they filled it in with dirt.

We chose this property based on the hot breakfast and pool… they canceled their breakfast and didn’t notify us so we could re-budget our trip. The pool pictures looked beautiful online just for us to get there and see that they filled it in with dirt.

It’s a nice place to stay

It’s a nice place to stay

I have no complaint about the property.

It was easy access .. check in was friendly enough.. We seen a few roaches in the room .. toilet was stopped up but fortunately there was a plunger …

The room was clean and well put together. It did a great job of providing a place to sleep for a night.

The room was clean and well put together. It did a great job of providing a place to sleep for a night.

Conveyance Old furniture, door needed to be firmly closed or it would come open.

There was mold in restroom ceiling.

nasty

The room had no heater it was cold.

The room had no heater it was cold.

The room was dirty cobwebs dirty used bandages. The restroom look like it was just spot cleaned toilet had marks in it like was just used . The door jam has marks like it was kicked in at some point and the did a bad job repairing it. The window was so dirty. The refrigerator was so iced over.

The room was dirty cobwebs dirty used bandages. The restroom look like it was just spot cleaned toilet had marks in it like was just used . The door jam has marks like it was kicked in at some point and the did a bad job repairing it. The window was so dirty. The refrigerator was so iced over.

friendly staff

friendly staff

There was no water and owner didn’t want to do anything about it

There was no water and owner didn’t want to do anything about it

Bugs

Bugs

It was in the 40’s and their heater only blew out cold air and their hair dryer did not work. My poor soulmate was freezing and she had to sleep with her coat and clothes on. My body went into violent cramping last night because of exhaustion from the competition and the coldness of the room. The hotel attendant came and verified that the heater did not work and he offered for us to use the next room but we were too exhausted to do so. The only saving grace was that they had hot water but my poor gf had wet hair due to a broken hair dryer! This was our worst hotel experience together because my soulmate suffered because of the lack of heat.

It was in the 40’s and their heater only blew out cold air and their hair dryer did not work. My poor soulmate was freezing and she had to sleep with her coat and clothes on. My body went into violent cramping last night because of exhaustion from the competition and the coldness of the room. The hotel attendant came and verified that the heater did not work and he offered for us to use the next room but we were too exhausted to do so. The only saving grace was that they had hot water but my poor gf had wet hair due to a broken hair dryer! This was our worst hotel experience together because my soulmate suffered because of the lack of heat.

Came to visit my daughter who is stationed in San Antonio. The room was clean, yet no coffee pot to make coffee in the room. The refrigerator made a ticking sound so at night I unplugged it. Need new towels…the ones available could be donated to a group for car washes. Other than that, it is convenient and close to base.

Came to visit my daughter who is stationed in San Antonio. The room was clean, yet no coffee pot to make coffee in the room. The refrigerator made a ticking sound so at night I unplugged it. Need new towels…the ones available could be donated to a group for car washes. Other than that, it is convenient and close to base.

Na

Don't have towels

Other people underwear in the drawers and roaches tub was not cleaned

Other people underwear in the drawers and roaches tub was not cleaned

Although the accommodations were close to our event the room didn't measure up. The room did not have the clean smell, might have been an animal friendly room.

Although the accommodations were close to our event the room didn't measure up. The room did not have the clean smell, might have been an animal friendly room.

One of the drawers were not cleaned and had a bunch of garbage and crumbs of some sort from previous stay but staff were quick to come in and clean after being made aware. Staff were nice and respectful.

One of the drawers were not cleaned and had a bunch of garbage and crumbs of some sort from previous stay but staff were quick to come in and clean after being made aware. Staff were nice and respectful.

It is really close to Fort Sam Houston base. Literally less than 5 minutes. Fast food restaurants are close, too.

It is really close to Fort Sam Houston base. Literally less than 5 minutes. Fast food restaurants are close, too.

The people working there were very nice

The people working there were very nice

Receptionist was very nice! Overall good experience.

Receptionist was very nice! Overall good experience.

It was next to expressway

It was next to expressway

Good basic economy hotel. No frills but good for a night or to on a budget. Was close to my destination. Does have a minimal complementary breakfast.

Good basic economy hotel. No frills but good for a night or to on a budget. Was close to my destination. Does have a minimal complementary breakfast.

Would not stay again

Would not stay again

Very patient front desk

Very patient front desk

Just near Fort Sam Houston

Just near Fort Sam Houston

Staff was friendly and enjoyed the stay

Staff was friendly and enjoyed the stay

The hotel was across the street from the center I needed to visit.

The hotel was across the street from the center I needed to visit.

It served its purpose

It served its purpose

Clean and friendly

Clean and friendly

Very quiet, comfortable. Staff is very helpful.

Very quiet, comfortable. Staff is very helpful.

Room appeared clean. But its not. The pull out couch had a used bed sheet still on it. Then when we were leaving I pulled all the bed sheets off and the waterroof mattress covered hadnt been changed looks like months. Had tons of crumbs. Blood stains and yellow stains. Just nasty and cant believe we slept on that sheet. It was covered by another sheet so we didnt see it until I pulled all the sheets off. You get what you pay for. Cheap room, cheap place. Their "Continental breakfast" was stale fruit loops. Pakcaged muffins and honey buns, one waffle maker. Just sucked. I should of known better though for the cheaper price. This was only half of my experience. Ugh.

Room appeared clean. But its not. The pull out couch had a used bed sheet still on it. Then when we were leaving I pulled all the bed sheets off and the waterroof mattress covered hadnt been changed looks like months. Had tons of crumbs. Blood stains and yellow stains. Just nasty and cant believe we slept on that sheet. It was covered by another sheet so we didnt see it until I pulled all the sheets off. You get what you pay for. Cheap room, cheap place. Their "Continental breakfast" was stale fruit loops. Pakcaged muffins and honey buns, one waffle maker. Just sucked. I should of known better though for the cheaper price. This was only half of my experience. Ugh.

Staff were helpful and happy to see you.

Staff were helpful and happy to see you.

Everything was great thank you

Everything was great thank you

Cigarette Burn stains on the non-smoking room. Dirty and dusty room with a weird smell. I complained and was told i could check out in the morning and they would refund me the 2 days. That was not true when i checked out the next day, they imposed the no-refund policy and keep all the money. I had to report them to Hotels.com. I had a nightmare experience. I gave them every opportunity to fix the issue. So an apology after the fact now will not be accepted.

Cigarette Burn stains on the non-smoking room. Dirty and dusty room with a weird smell. I complained and was told i could check out in the morning and they would refund me the 2 days. That was not true when i checked out the next day, they imposed the no-refund policy and keep all the money. I had to report them to Hotels.com. I had a nightmare experience. I gave them every opportunity to fix the issue. So an apology after the fact now will not be accepted.

Overall, a great experience, 5 stars from us!!

Overall, a great experience, 5 stars from us!!

Everything was wonderful. But didn’t understand the three pillows for two people. Either give two, good size pillows (one each) or two, smaller pillows (two each).

Everything was wonderful. But didn’t understand the three pillows for two people. Either give two, good size pillows (one each) or two, smaller pillows (two each).

Good breakfast watch you closely

Good breakfast watch you closely

Great hotel stay

Great hotel stay

They refused to restock the continental breakfast they then took our towels out of the room and didnt retock them so i had to drip dry and to get more there was no electrical outlet in the bahtroom had 2 microwaves in the room both didnt work tolet seat was loose all and the beds were rock hard i do not recommend staying here

They refused to restock the continental breakfast they then took our towels out of the room and didnt retock them so i had to drip dry and to get more there was no electrical outlet in the bahtroom had 2 microwaves in the room both didnt work tolet seat was loose all and the beds were rock hard i do not recommend staying here

Clean

Clean

Paid extra to check in early and a/c in the room didn’t even work. Took another 30-45 minutes to get another room once it was figured out that the a/c truly wasnt working. By the time we got into the room it was close to our regular check in time..no we didn’t get a refund

Paid extra to check in early and a/c in the room didn’t even work. Took another 30-45 minutes to get another room once it was figured out that the a/c truly wasnt working. By the time we got into the room it was close to our regular check in time..no we didn’t get a refund

I will never recommend this place to anyone.

I will never recommend this place to anyone.

Bathroom had mold. Air conditioner was the loudest thing Ive ever heard. Towels had mold. Holes in the wall.

Bathroom had mold. Air conditioner was the loudest thing Ive ever heard. Towels had mold. Holes in the wall.

The shower also did not work and only had cold water. The toilet also leaked at times. This was actually our second room as we had to switch cause the door did not work for the first room. Also, several lights did not work either.

The shower also did not work and only had cold water. The toilet also leaked at times. This was actually our second room as we had to switch cause the door did not work for the first room. Also, several lights did not work either.

it was quiet and clean. Needs updating but other than that was okay

it was quiet and clean. Needs updating but other than that was okay

Clean

Clean

No carpet was a surprise but understandable. Good place to stay. If we come this way again we will stay here again.

No carpet was a surprise but understandable. Good place to stay. If we come this way again we will stay here again.

Also the AC blasted so cold during our stay lol

Also the AC blasted so cold during our stay lol

It’s very safe and quiet despite what the outside may look like. I had a very pleasant stay.

It’s very safe and quiet despite what the outside may look like. I had a very pleasant stay.

Room smoking smell

Room smoking smell

This was about as good as I could expect for the very low price. Quiet. The sheets looked clean, but almost all the towels in the room had stains on them. It's also in a really convenient location if you're traveling with a car.

This was about as good as I could expect for the very low price. Quiet. The sheets looked clean, but almost all the towels in the room had stains on them. It's also in a really convenient location if you're traveling with a car.

Quiet peaceful

Quiet peaceful

But the room service was excellent. cleaned made bed resupplied towels and condiments every day of a three day stay, which reveled any upscale hotel. breakfast was limited but good.Was compelled to leave tip for service, which was well deserved. Hope all visitors enjoy the same. thx to the staff Rey & Rosie (woof - woof) ps. the water in the pool was iffy but I was'nt swimming

But the room service was excellent. cleaned made bed resupplied towels and condiments every day of a three day stay, which reveled any upscale hotel. breakfast was limited but good.Was compelled to leave tip for service, which was well deserved. Hope all visitors enjoy the same. thx to the staff Rey & Rosie (woof - woof) ps. the water in the pool was iffy but I was'nt swimming

The only bad thing, well a couple of things. First the smell of mothballs is very strong when you walk in, and the room smells the same, but not as bad. The mattress was a little springy but decent

The only bad thing, well a couple of things. First the smell of mothballs is very strong when you walk in, and the room smells the same, but not as bad. The mattress was a little springy but decent

Went to the Wyndham gardens the next nights, it’s worth the extra money.

Went to the Wyndham gardens the next nights, it’s worth the extra money.

Good stay

Good stay

My 14 yr old son, a boy (one of the dirtiest things on the planet), asked if we could have the room cleaned. The next morning, I asked the staff, and they said they'd take care of it. We returned to the hotel late the next evening, only to realize the room was still disgusting. I DO NOT recommend this place at all.

My 14 yr old son, a boy (one of the dirtiest things on the planet), asked if we could have the room cleaned. The next morning, I asked the staff, and they said they'd take care of it. We returned to the hotel late the next evening, only to realize the room was still disgusting. I DO NOT recommend this place at all.

$190 for a night. Broken light fixtures. Old microwave with 1970s dials. Weak Wi-Fi signal. Had to keep relighting in my laptop. It’s Econo Lodge I get that but why is every low range hotel in SA 200-300 a night?

$190 for a night. Broken light fixtures. Old microwave with 1970s dials. Weak Wi-Fi signal. Had to keep relighting in my laptop. It’s Econo Lodge I get that but why is every low range hotel in SA 200-300 a night?

Manager was rude and unhelpful!

Manager was rude and unhelpful!

I had a toilet over flow and I am still waiting for my deposit to refund. I think it should be given right at check out

I had a toilet over flow and I am still waiting for my deposit to refund. I think it should be given right at check out

Not a nice neighborhood. Felt unsafe. The room very low class! I will pay more to stay at a better place then here.

Not a nice neighborhood. Felt unsafe. The room very low class! I will pay more to stay at a better place then here.

Old and dingy. Well worn.

Old and dingy. Well worn.

Good!

They couldn’t find my reservation and took very long for them to eventually make a new one. Place was overall very sketchy and not clean.

Great!

So how come my confirmation and total pre paid rooms were for two?? Trying to save money and paying upfront for rooms doesn’t seem like a good idea if at the end they can’t find what you paid for. Even if you have your receipt to prove it. Clerk not very helpful. Total Scam!

I liked that I left! The door to my room had been kicked in at some point and no longer fit in the frame. The bath room door had also been kicked in and the tub had been damaged and was fix with some white plastic substance that when I tried to take a bath it would come off. The staff at the front desk were very rude. They told me they had checked me in for an extra day and they tried to throw me out saying I didn’t pay for the day. It was an awful experience, I do NOT give this run down dump and rating above -0 !!

Convenient and close to airport

This is a great place to stay if you are visiting a member of the military. It is right outside the base, about 30 seconds from the gate & visitor's center. The staff at Econolodge is friendly and professional.

Myself and didn’t need anything fancy. Wi-Fi didn’t always work but the place served it’s purpose.

The room was spacious and very comfortable

It was goog for the money paid

The room was very clean and looked to be newly renovated. The area was nice and quiet

The bed was comfortable. The room was clean but not worth the price we paid. Wanted to charge us extra for check in before check in time so we had to come back later. The fridge had defrosted all over one side of the room. We had to request a clean up and bath towels so we could shower. Had to wait for management to come verify the wet floor and missing bath towels.Check out was not customer friendly. Door was locked so I had to use outside window. I had to buzz for service. It seems that I woke up the young man attending me. I don't think we will be back.

Con - smelt like cigarettes and mildew even though it was a non smoking room. Bathroom door was water stained and there were burn marks on the carpet.

vending was empty

Called to confirm reservation and all was good. So decided to pick up some food to eat and relaxe in room. Upon arriving to check in there was no one in front. When door opened it made loud sound so figured someone would be out shortly. Nope. Call out. Called business phone rang once inside then back to main menu. 20 minutes later the guy comes out. I told him how long was waiting no apology just looked at me. Finally got in and food was cold. Never again decent price but not worth being treated like that.

Bed sheet old

Bathroom over flooded as soon as we checked. Though the gentleman at the front desk attempted to try & fix the issue he wasn’t able to but did give us another room. Thank You.

Good

Our room had a lot of stains in the carpet. It smelled funky and the AC kept turning on and off. The whole hotel and room just felt off, didn’t like the vibes of it and felt unsafe. The only positive about this hotel is the location to the AT&T center and downtown San Antonino. Wouldn’t stay here again.

Pictures online not up to par with the actual site

Friendly staff and clean room and beds. Wish had a coffee maker.

Didn't likevthat Travelocity overdrafted my bank account 5 days befor .y check in when they said my card would not be charged until I checked in to the hotel. I didn't like that the fact I am in a wheelchair was ignored and they booked my room upstairs, and then at check in they charged me $15 to switch it to a downstairs room..and then charged me an additional $2 because there was a safe in the room and regardless of if we used it or not. Also, he said all the handicapped rooms were already rented, but 10min after we got to our non-handicaped room, the maid told us that out of 4 handicapped rooms they have, only 1 was occupied. The rooms were nice, but the outside of the building looked like it had just been through a catagoy 3 hurricane.

We took a trip for my nephew's birthday and had a very pleasant time. Although the beds said queen they we're full wich made them a bit uncomfortable but overall it was one of the best hotels I've stayed at and the staff we're extremely friendly. Definitely recommend and will be booking again.

Safe/ friendly/ clean

Great location, great price and very clean rooms

Staff was friendly and the place was very clean!

Overall my experience here was good. The only issue I had was the sink stopped up easily and so did the tub if you were taking a shower.

The place has a lot of wear and tear. Also, one of the hotel staff came into our room unexpectedly and kind of spooked.

Bathroom walls a little yucky, but otherwise clean, quiet and served its purpose.

We found a great price for this hotel. Overall everything was clean and the beds were comfortable I had no problems. Monty the manager was awesome, very friendly and available to assist. You're right by downtown and there's easy access to places to eat. Loved the simplicity of this hotel!

Property was okay ive been in worst. What I didn't like was I was charged extra at the property supposed the price went up.