Howard Johnson by Wyndham Odessa TX
About Howard Johnson by Wyndham Odessa TX
This Odessa motel is 3 miles from The University of Texas of the Permian Basin. A free continental breakfast and Wi-Fi access are included with each stay. A 32-inch flat-screen TV with cable channels is featured in each simply styled guest room at Howard Johnson by Wyndham Odessa TX. A microwave and refrigerator are also provided. Non-smoking rooms are available upon request. Guests can compile business or travel documents with the fax and photocopy services provided at the front desk at Odessa Howard Johnson by Wyndham Odessa TX. Vending machines have soft drinks for purchase. Music City mall and Jim Parker Park are each within 2 miles of this location.
Amenities
- 24-hour front desk
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel reviews are overwhelmingly negative, with guests expressing dissatisfaction with the cleanliness, service, and overall condition of the hotel. Many guests reported issues with the rooms, including dirty bathrooms, broken locks, and malfunctioning keys. The hotel staff was frequently described as rude and unhelpful, with some guests reporting that they were refused check-in or refunds. The hotel's location and price were the only positive aspects mentioned in the reviews.
- Affordable price
- Good location
- Dirty rooms and bathrooms
- Rude and unhelpful staff
- 2/5
Well the front desk person Tiffany was awesome at check in. She was vibrant and full of life. We got into our room and there were no usable plugs at the bedside for either side of the bed. The only plug had the two lamps plugged into it. There were no plugs or USB ports to plug in the electronics. But we managed to use our own personal extension cord. The television service was terrible. It would pixelate every 5 mins or so, lose the sound and I did bring it up but got told the signal in the hotel gets bad when it’s windy due to it being a concrete building. Which due to the work my husband does, we know is not the case. The bed was comfortable. Although the pillows were so awful. One wasn’t even a standard size. So it’s a good thing we brought our own pillows. However the first morning we went to go have the “buffet” breakfast only to find waffles, microwave sandwiches and cereal. No eggs or anything like that.
- 2/5
My Son couldn't access the bathroom because he was in a wheelchair. The room was tiny. Carpet was damaged and subfloor was exposed. No ramp for wheelchair to the parking lot. My Son had to exit his wheelchair and balance his body while I had to lower his chair to the parking lot level.
- 3.5/5
Good
- 1/5
The sheets were dirty, the bathroom was nasty, there was trash in the nightstand, and only 1 usable outlet in the whole room! Don't stay here!!
- 1/5
Front desk courteous quick and very helpful
- 4/5
I ask for clean towels on my second day and they didn't deliver
- 4/5
The breakfast it was only few things , there was no eggs, biscuits ,I booked for 2 nights and I ask for clean towels they didn't deliver
- 5/5
Very clean. Slow internet connection.
- 0.5/5
Bad
- 5/5
Very clean. Slow internet connection.
- 5/5
Very clean Slow internet connection
- 5/5
Very clean Slow internet connection
- 4/5
Good
- 2/5
I arrived late and was tired from driving all day. Upon check-in I was sent a link to enter all my information. I essentially was doing the data entry work that the workers used to do back in the day. It would’ve been more helpful if I had been sent that link much sooner, like when I booked the room the day before because I just wanted to sleep. The workers just sat and waited while I did all that. My non-smoking room reeked of a particular smoke. As a person in recovery, I was not happy. But I was too tired to go back to the office and request a new room. The rooms don’t have coffee makers which is just wrong. Everything else was okay, but I would not stay at that property again or recommend it.
- 5/5
Clean
- 3/5
Muy pequeño
- 5/5
Clean
- 4/5
Clean hotel
- 5/5
I've only ever stayed in this hotel.I would never even think about staying anywhere else.It's always clean.The staff is always very polite and willing to do anything to make me feel right at home.Please don't waste your your time anywhere else.Come and stay at the howard johnson
- 3/5
It's was okay for the money I paid.
- 5/5
Had a wonderful time will definitely come back
- 5/5
Had a wonderful time will definitely come back
- 4/5
Very good
- 5/5
Amazing staff cannot give them enough props to how well they took care of me during my stay.
- 5/5
Definitely would book again
- 5/5
First off the management is top tier I have never had more helpful hotel staff in my life. Any small issues I had were handled right away and have gotten the best sleep I’ve had in months with the comfortable beds.
- 1.5/5
Price and comfortable bed. Room was supposed to be non-smoking and it smelled of cigarette smoke. .AC unit made too much noise. Ceiling was peeling. No stand for suitcase. Location too much traffic noise
- 1.5/5
Room was supposed to be non-smoking and it smelled of cigarette smoke. .AC unit made too much noise. Ceiling was peeling. No stand for suitcase. Location too much traffic noise
- 1/5
Worst stay ever
- 4/5
Very good
- 4/5
Staff was amazing so respectful and helpful, even helped me move rooms when something was wrong or didn’t work, they had a waffle maker and vending machines, pool was gross but it’s not summer yet so it’s not being used anyways, half the rooms acs didn’t work and it was so hot but they had no issue moving my rooms.
- 5/5
Friendly staff
- 5/5
Staff was so amazing, she was the only one there and she was on top of her stuff, my first room I had complications, she immediately fixed it, second room same thing, third room she even went and checked and made sure everything worked for me while I moved my things. She was extremely quick and respectful!!! for the room that was fully working everything was amazing, plus they also have a waffle maker and batter and water always in the lobby, circling back to staff she even went and got my diaper bag for me that I had accidentally left in a different room. Fridge was good size provided 4 towels so never had to ask for more AND we were not bothered even once. Great place for price !
- 2/5
Disappointing
- 1/5
I had a very concerning experience at this hotel and am requesting a full refund. At first, the room didn’t look obviously dirty, but there was a strong, unpleasant smell as soon as I walked in. After spending time in the room, I started experiencing intense itching and what felt like pin-needle bites all over my body. Even after leaving, the symptoms continued, and I’ve had to seek medical attention to figure out what I was exposed to—likely from the mattress or room. Looking more closely, the condition of the room was unacceptable: Cracked and damaged ceiling Rust and grime on bathroom fixtures Stained, deteriorating walls Dirty microwave with food residue still inside This is not just about cleanliness—it’s a serious health concern. I did not receive the quality or safety I paid for. I have requested a refund due to these conditions and the impact this stay has had on my health. I strongly advise others to avoid this hotel until these issues are properly addressed.
- 5/5
Working
- 1/5
The rooms were dirty with snot on the walls, beds were ok and the toilets were so low to the ground... also very small showers. Breakfast was not good either.
- 1/5
Never stay here
- 1/5
No the pool was unusable. Trash everywhere and bugs in the room.
- 3/5
Pleasant
- 0.5/5
Spent 2+ hours moving to new rooms all of them in horid condition. Major pipe leaks, trash, holes in the walls, bedframes broken, no lights, no door locks and so much more. Was refused a refund if we left.
- 1/5
Getting one start because zero isn't acceptable. Room smelled back, toilet ran nonstop the whole time, hotel is not in good condition, parking lot not lit up in back, terrible sunken bed and broken room lighting. Only had a small stand up shower.As a man, I did not feel comfortable staying there and I will never stay there again.
- 1/5
Getting one start because zero isn't acceptable. Room smelled back, toilet ran nonstop the whole time, hotel is not in good condition, parking lot not lit up in back, terrible sunken bed and broken room lighting. Only had a small stand up shower.As a man, I did not feel comfortable staying there and I will never stay there again.
- 5/5
Front desk staff were so friendly and easy going. Hotel was quiet and comfy
- 4/5
Clean rooms, staff were great
- 4/5
Clean rooms, staff were great
- 2.5/5
Passable
- 2/5
The front desk person was annoyed. Lost power on the walls and they blamed me. I have a c-Pap that doesn’t do anything. Rooms were dirty. A guy smoking something he shouldn’t have been doing in front of my heater. I know you get what you pay for but come on. I would not bring kids here.
- 2/5
The front desk person was annoyed. Lost power on the walls and they blamed me. I have a c-Pap that doesn’t do anything. Rooms were dirty. A guy smoking something he shouldn’t have been doing in front of my heater. I know you get what you pay for but come on. I would not bring kids here.
- 1.5/5
The girl at front desk was pleasant, found me a room on ground floor when I requested and attempted to get in touch with maintenance. Price of one night stay was affordable. The TV, phone, and ice machine did not work. I was switched to another room. The second room had no hair dryer, I killed something that was crawling on bathroom floor, carpet got my socks dirty. Location of the hotel was difficult to find.
- 1.5/5
The girl at front desk was pleasant, found me a room on ground floor when I requested and attempted to get in touch with maintenance. Price of one night stay was affordable. The TV, phone, and ice machine did not work. I was switched to another room. The second room had no hair dryer, I killed something that was crawling on bathroom floor, carpet got my socks dirty. Location of the hotel was difficult to find.
- 5/5
Exceptional
- 5/5
Nothing
- 0.5/5
Bugs biting me and my toddler I had to leave in the middle of the night
- 1/5
The electric went out and no hot water
- 1/5
The electric went out and no hot water
- 4/5
Is very clean the room is a little small but is clean
- 4/5
Is very clean the room is a little small but is clean
- 5/5
Very quiet
- 5/5
Very quiet
- 5/5
The staff was great Not many wall plug-in!
- 5/5
The staff was great Not many wall plug-in!
- 1/5
Rooms very neglected and unsanitary.
- 1/5
Rooms very neglected and unsanitary.
- 1/5
Bed bugs galore, staff members are very rude, and on multiple occasions my financial information was mishandled.
- 1/5
Bed bugs galore, staff members are very rude, and on multiple occasions my financial information was mishandled.
- 5/5
I liked everything about this hotel!!
- 0.5/5
The question is what didn't I not like. I hated it all the people the place. The prices overall zero Stars
- 1/5
Terrible service. The manager tried to charge me for a stained towel or sheet more than what the price of the room was an in addition to my deposit that I already paid. There was no proof it came from me due to towels from all rooms being put in a basket when housekeeping comes to clean. No policy was shown to me that guests are responsible for stained towels or a price list for charging guests. additionally, the property isnt safe. My door was showing signs of entry and would not close.
- 1/5
Terrible service. The manager tried to charge me for a stained towel or sheet more than what the price of the room was an in addition to my deposit that I already paid. There was no proof it came from me due to towels from all rooms being put in a basket when housekeeping comes to clean. No policy was shown to me that guests are responsible for stained towels or a price list for charging guests. additionally, the property isnt safe. My door was showing signs of entry and would not close.
- 1.5/5
It was small and quiet I smoked away from door and still didnt get deposit back
- 1/5
The front desk lady was extremely rude. The bed sheets and covers were dirty. We requested a different room or clean sheets and bed covers but they refused and started it wasn’t like that until when we got in the room.
- 1/5
The front desk lady was extremely rude. The bed sheets and covers were dirty. We requested a different room or clean sheets and bed covers but they refused and started it wasn’t like that until when we got in the room.
- 1/5
Property is old and badly up kept
- 1/5
Property is old and badly up kept
- 5/5
all good
- 5/5
all good
- 5/5
all good
- 5/5
all good
- 4/5
great Customer service
- 4/5
great Customer service
- 5/5
Room was good condition and staff were friendly
- 5/5
Room was good condition and staff were friendly
- 1/5
- 1/5
- 5/5
overall way better then oyo
- 5/5
overall way better then oyo
- 5/5
It was very quiet The door was missing my room number
- 5/5
Clean room staff was polite
- 5/5
Clean room staff was polite
- 1/5
Not at all accommodating for pets, not pet friendly
- 1/5
Not at all accommodating for pets, not pet friendly
- 4/5
Ok
- 4/5
Ok
- 5/5
The price Not too crated
- 2/5
There was no breakfast. No coffee. No milk. Just some stale dry cereal.
- 2/5
There was no breakfast. No coffee. No milk. Just some stale dry cereal.
- 4/5
Pleasant employees, clean rooms comfy beds
- 4/5
Pleasant employees, clean rooms comfy beds
- 5/5
Healthy breakfast, and friendly staff.
- 5/5
Healthy breakfast, and friendly staff.
- 5/5
Packed ..an Every one knows You
- 1/5
If you are looking for a refund because you didn't stay during your whole reservation they will rip you off!
- 1/5
If you are looking for a refund because you didn't stay during your whole reservation they will rip you off!
- 3/5
Ok
- 3/5
Ok
- 4/5
Good
- 4/5
Good
- 1/5
Checkin trouble. Only their master key would work, so clerk had to let me in the room each time I left. Dirty and rug was vile. Slept in clothes and kept bags on bed. Only 1 of 2 small lights worked. In morning with daylight saw wites sticking out of wall to outlet that wasnt attached to wall. Would NEVER pass inspection. Should not be operating. I should have slept in my car.
- 1/5
Checkin trouble. Only their master key would work, so clerk had to let me in the room each time I left. Dirty and rug was vile. Slept in clothes and kept bags on bed. Only 1 of 2 small lights worked. In morning with daylight saw wites sticking out of wall to outlet that wasnt attached to wall. Would NEVER pass inspection. Should not be operating. I should have slept in my car.
- 4/5
Was great
- 4/5
Was great
- 5/5
Idk
- 5/5
Idk
- 5/5
Great service
- 5/5
Great service
- 0.5/5
Got charged twice on my card and still waiting on refund.
- 5/5
The great customer service and the staff were amazing and very close to all of the amenities
- 5/5
The great customer service and the staff were amazing and very close to all of the amenities
- 1/5
Front glass and door glass gone and open. No breakfast or coffee. Very loud hotel, pool disgusting and yellow! Said 100$ for pet fee, and 50$ for incidentals. Was charged 150$ plus 295$ for no reason, canceled payment through my bank, looks like they have a skimmer with the way the payment tried to go through! I want my expedia credits BACK!!
- 1/5
Front glass and door glass gone and open. No breakfast or coffee. Very loud hotel, pool disgusting and yellow! Said 100$ for pet fee, and 50$ for incidentals. Was charged 150$ plus 295$ for no reason, canceled payment through my bank, looks like they have a skimmer with the way the payment tried to go through! I want my expedia credits BACK!!
- 0.5/5
I didn't stay there because of bullet holes and broken window in the check-in office and breakfast area I want a refund
- 3/5
Employees were weird and pushy about getting more toiletries, as if their $0.05 body wash is sacred. Employees were pushy about checkout with more than 20mins til regular checkout, plus I had an extended checkout and still had to let both housekeeping and the front desk know that I was staying later. It is not my job to let them know; I got my extended stay approved through the website. Also when my card declined because of a misunderstanding, the front desk called and acted like the mafia with me when I was sweet and accommodating about it being a genuine mistake. I felt pressed and interrogated being there. At least they let us get breakfast when we missed it, though. Very angry that I couldn't even wash my hair and body after the first night, your toiletries are not worth hoarding the way you do. We needed more toilet paper. We needed more towels. We got nothing and were treated like criminals when I did ask for more towels. We were also promised a pool, which was the main reason for our choice in location, and were told it was out of commission, promised it would be fixed before our stay ended, and it wasn't. False hopes, false advertisement, false smiles.
- 3/5
Employees were weird and pushy about getting more toiletries, as if their $0.05 body wash is sacred. Employees were pushy about checkout with more than 20mins til regular checkout, plus I had an extended checkout and still had to let both housekeeping and the front desk know that I was staying later. It is not my job to let them know; I got my extended stay approved through the website. Also when my card declined because of a misunderstanding, the front desk called and acted like the mafia with me when I was sweet and accommodating about it being a genuine mistake. I felt pressed and interrogated being there. At least they let us get breakfast when we missed it, though. Very angry that I couldn't even wash my hair and body after the first night, your toiletries are not worth hoarding the way you do. We needed more toilet paper. We needed more towels. We got nothing and were treated like criminals when I did ask for more towels. We were also promised a pool, which was the main reason for our choice in location, and were told it was out of commission, promised it would be fixed before our stay ended, and it wasn't. False hopes, false advertisement, false smiles.
- 0.5/5
TV didn't work 50 deposit
- 2/5
No fresh clean towels
- 4/5
Well, the front desk clerk was very helpful, personable- great personality. The room was a bit smaller than expected but clean the TV did not work very well. It had a horrible picture. The pool looked very dirty. The front door to the office area. Check in area was broken and poorly boarded up as well the other door had multiple cracks on the glass. Apparently somebody threw a brick through over a month ago.😳😬 so first impression was not my best. Overall it was good.
- 4/5
Well, the front desk clerk was very helpful, personable- great personality. The room was a bit smaller than expected but clean the TV did not work very well. It had a horrible picture. The pool looked very dirty. The front door to the office area. Check in area was broken and poorly boarded up as well the other door had multiple cracks on the glass. Apparently somebody threw a brick through over a month ago.😳😬 so first impression was not my best. Overall it was good.
- 5/5
VERY NICE AND QUIET AND PROTECTED
- 5/5
VERY NICE AND QUIET AND PROTECTED
- 0.5/5
Got double charged for my room. And charged extra for "what they said stain towels". Had stayed there 3 times before. Never got charged for that..
- 4/5
The price was great. The rooms were clean and just like the online pics.
- 4/5
The price was great. The rooms were clean and just like the online pics.
- 5/5
The housekeeping report about the hand towels is to dirty and the hotel charge me for a towel dirty
- 5/5
The housekeeping report about the hand towels is to dirty and the hotel charge me for a towel dirty
- 3/5
The facility is crumbling and decaying with age. Their breakfast is a joke
- 3/5
The facility is crumbling and decaying with age. Their breakfast is a joke
- 5/5
Everything was great
- 5/5
Everything was great
- 4/5
Nice rooms. But the breakfast fruit was rotten. :(
- 4/5
Nice rooms. But the breakfast fruit was rotten. :(
- 3/5
Average
- 3/5
Average
- 5/5
great
- 5/5
great
- 1/5
Pool was DISGUSTING! Green water with brown clumps of solid matter. Breakfast was meager. No juice, barely enough waffle batter in dispenser to make 1/2 of waffle. Seems all food was eaten by the previous guests and not replenished. And we were there at 7:00 - not late in the breakfast serving schedule. Staff was not very friendly. Online pics showed a totally different version of the hotel. Bait and switch comes to mind!
- 1/5
Pool was DISGUSTING! Green water with brown clumps of solid matter. Breakfast was meager. No juice, barely enough waffle batter in dispenser to make 1/2 of waffle. Seems all food was eaten by the previous guests and not replenished. And we were there at 7:00 - not late in the breakfast serving schedule. Staff was not very friendly. Online pics showed a totally different version of the hotel. Bait and switch comes to mind!
- 5/5
Very professional and helpful front desk personal
- 5/5
Very professional and helpful front desk personal
- 1/5
Room was trashy. Beds uncomfortable.. no towels toilet was like a 5 year old.. short and broken
- 1/5
Room was trashy. Beds uncomfortable.. no towels toilet was like a 5 year old.. short and broken
- 3/5
The hotel only allows you to stay 7 days at a time. Which wouldnt be an issue if it didnt take 30+minutes to check out and check back in. Overall for the price its a good deal. Staff was helpful.
- 3/5
The hotel only allows you to stay 7 days at a time. Which wouldnt be an issue if it didnt take 30+minutes to check out and check back in. Overall for the price its a good deal. Staff was helpful.
- 1/5
I stayed here for a total of a month. Within three days before checkout on my last week I was sent a text from the property stating i owed them a $250 fee for smoking. I called the front desk and told them I never smoked by the room or inbthe room. I told them I always smoked in the parking lot by my truck and disposed of the teash properly not on the ground. She said the property is 100% smoke free you can't even smoke in the parking lot. I explianed to her no one ever told me that. She said it was in the policy agreement you sign upon Check-in. I told her that may be the case but I never read it. I told her thats definitely something they should tell guest immediately upon Check-in. They wouldn't budge on this and charged me the $250 for smoking in the parking lot.
- 1/5
I stayed here for a total of a month. Within three days before checkout on my last week I was sent a text from the property stating i owed them a $250 fee for smoking. I called the front desk and told them I never smoked by the room or inbthe room. I told them I always smoked in the parking lot by my truck and disposed of the teash properly not on the ground. She said the property is 100% smoke free you can't even smoke in the parking lot. I explianed to her no one ever told me that. She said it was in the policy agreement you sign upon Check-in. I told her that may be the case but I never read it. I told her thats definitely something they should tell guest immediately upon Check-in. They wouldn't budge on this and charged me the $250 for smoking in the parking lot.
- 3/5
Dirty lamp shade, wires exposed, tv bearly worked, Extention cord rigged from the restroom light switch under the carpet to power the tv. No real breakfast & pool was extremely dirty. The staff was friendly & the beds were good enough to get rest on. Now i just have to wait for my $50 deposit that was not mentioned when making my reservation to be put back on my account. 2/5 stars
- 3/5
Dirty lamp shade, wires exposed, tv bearly worked, Extention cord rigged from the restroom light switch under the carpet to power the tv. No real breakfast & pool was extremely dirty. The staff was friendly & the beds were good enough to get rest on. Now i just have to wait for my $50 deposit that was not mentioned when making my reservation to be put back on my account. 2/5 stars
- 4/5
The front dest were rude and stared at you the while time while you get your contential breakfast. Night and day shift were rude and no ice machine
- 4/5
The front dest were rude and stared at you the while time while you get your contential breakfast. Night and day shift were rude and no ice machine
- 4/5
Friendly staff
- 4/5
Friendly staff
- 4/5
Good 👍
- 4/5
Good 👍
- 4/5
Good location Friendly staff
- 4/5
Good location Friendly staff
- 1/5
Racoons in the lobby!
- 1/5
Racoons in the lobby!
- 5/5
The service. The front desk ladies were kind and very professional.
- 5/5
The service. The front desk ladies were kind and very professional.
- 3/5
There is a 50$ deposit that the hotel goes out of their way to not refund back. Their excuse for not refunding it? Soiled linens! Literally ,I asked and they said that the note on the account just said soiled linens. Not happy about it and won't be staying there again due to that alone. My oilfield money can go elsewhere. As will my co workers and companies.
- 3/5
There is a 50$ deposit that the hotel goes out of their way to not refund back. Their excuse for not refunding it? Soiled linens! Literally ,I asked and they said that the note on the account just said soiled linens. Not happy about it and won't be staying there again due to that alone. My oilfield money can go elsewhere. As will my co workers and companies.
- 5/5
It was super quiet and they did a great job replacing my towels and cleaning my room
- 5/5
It was super quiet and they did a great job replacing my towels and cleaning my room
- 3/5
Deposit hold caused me trouble while moving forward
- 3/5
Deposit hold caused me trouble while moving forward
- 2/5
Pool was green. TV was hanging off the wall and made loud crackling sounds every few mins. Mold was up in a corner of bathroom that could be seen even though they painted over it. They charge a $50 fee for nothing. Glad thats refundable. Hotel then charged me an extra $100 after I left stating I had dirty sheets which were already dirty to begin with. I had to call my bank and get them to cancel the charge. Poor hotel.
- 2/5
Pool was green. TV was hanging off the wall and made loud crackling sounds every few mins. Mold was up in a corner of bathroom that could be seen even though they painted over it. They charge a $50 fee for nothing. Glad thats refundable. Hotel then charged me an extra $100 after I left stating I had dirty sheets which were already dirty to begin with. I had to call my bank and get them to cancel the charge. Poor hotel.
- 1/5
I was forced to pay a $50 deposit even though there was a sign posted on the counter saying credit cards aren't charged deposits. When I pointed to it the lady shrugged and said I don't know anything about that. It also stated a $100 non refundable pet fee yet their site says pets stay free. There was only one outlet in the entire room nowhere near the bed, prostitutes outside and people being loud all night. I'll never use this company's locations again. Absolutely ridiculous
- 1/5
I was forced to pay a $50 deposit even though there was a sign posted on the counter saying credit cards aren't charged deposits. When I pointed to it the lady shrugged and said I don't know anything about that. It also stated a $100 non refundable pet fee yet their site says pets stay free. There was only one outlet in the entire room nowhere near the bed, prostitutes outside and people being loud all night. I'll never use this company's locations again. Absolutely ridiculous
- 2/5
Very bad smell in the room
- 2/5
Very bad smell in the room
- 5/5
Good hotels 😇
- 5/5
Good hotels 😇
- 5/5
Clean rooms with an unbeatable rate!
- 5/5
Clean rooms with an unbeatable rate!
- 4/5
The room had no plug ins to charge phones and
- 4/5
The room had no plug ins to charge phones and
- 5/5
Muy bueno el hotel en verdad
- 5/5
Muy bueno el hotel en verdad
- 5/5
Good
- 5/5
Good
- 1/5
lt took 1.5 hr to check in
- 1/5
lt took 1.5 hr to check in
- 1/5
On top of this the room was filthy the tv didnt work and the front desk lady was a smart behind and conducted herself as a queen over the peasants! Would not recommend this place to anyone. Horrible place. Health department needs to be contacted about the filthy unclean rooms.
- 1/5
On top of this the room was filthy the tv didnt work and the front desk lady was a smart behind and conducted herself as a queen over the peasants! Would not recommend this place to anyone. Horrible place. Health department needs to be contacted about the filthy unclean rooms.
- 5/5
Sliding doors security could be better
- 5/5
Sliding doors security could be better
- 5/5
It was nice
- 5/5
It was nice
- 5/5
Great
- 5/5
Great
- 1/5
Ivan had me arrested. So now I’m going to prove you are unfit for your position
- 1/5
Ivan had me arrested. So now I’m going to prove you are unfit for your position
- 3/5
It was a ok stay not all what I was expecting but them repainting the room was ok but there weren’t many wall outlets in the room
- 3/5
It was a ok stay not all what I was expecting but them repainting the room was ok but there weren’t many wall outlets in the room
- 1/5
Ivan the General manager did not honor my two hour early check in. I told him I needed to use the bathroom he didn’t care. I had to sit in the lobby where there health department has shut your breakfast area down. I had to hold my urine for almost hour bc he refused to let me check in like Expedia was allowing I had several refrigerated items such as milk n whip cream that sat out for longer then 2 hrs being that he wouldn’t allow me to check in
- 1/5
Ivan the General manager did not honor my two hour early check in. I told him I needed to use the bathroom he didn’t care. I had to sit in the lobby where there health department has shut your breakfast area down. I had to hold my urine for almost hour bc he refused to let me check in like Expedia was allowing I had several refrigerated items such as milk n whip cream that sat out for longer then 2 hrs being that he wouldn’t allow me to check in
- 2/5
When we arrived they gave us a room that was occupied, when they gave us other room the room did not have towels and it was supposed to be non smoking and it smell a lot of cigarettes.
- 2/5
When we arrived they gave us a room that was occupied, when they gave us other room the room did not have towels and it was supposed to be non smoking and it smell a lot of cigarettes.
- 1/5
I walked by 2 women standing outside to go check in. There was no one there. I waited about 5 minutes then yelled hello, no response. I walked back outside to look around and the 2 women were still there. I walked back inside again, waited some more. Finally one of the women walked in and asked if i needed help. She worked the front desk. She saw me and never said a word to me or to say she would be right with me. She was very sorry and rude with me. She checked me in, verbally gave me my room number . Handed me my room key with no paper sleeve on it. I booked a king bed room, when i got to my room it had 2 double beds. I walked back to tell her and she said they were all of of king rooms so she gave me what they had. She said the double room was more expensive but didn't charge me the difference. Like she was doing me a favor. The outside of the hotel smelled like Marijuana every time i walked in and out. I will never stay at this hotel again!!
- 1/5
I walked by 2 women standing outside to go check in. There was no one there. I waited about 5 minutes then yelled hello, no response. I walked back outside to look around and the 2 women were still there. I walked back inside again, waited some more. Finally one of the women walked in and asked if i needed help. She worked the front desk. She saw me and never said a word to me or to say she would be right with me. She was very sorry and rude with me. She checked me in, verbally gave me my room number . Handed me my room key with no paper sleeve on it. I booked a king bed room, when i got to my room it had 2 double beds. I walked back to tell her and she said they were all of of king rooms so she gave me what they had. She said the double room was more expensive but didn't charge me the difference. Like she was doing me a favor. The outside of the hotel smelled like Marijuana every time i walked in and out. I will never stay at this hotel again!!
- 1/5
This was the worse place I ever stayed at..they advertised breakfast but but there was never breakfast..I stayed there nine days and I hey charged me a deposit everyday..the staff was terrible
- 1/5
This was the worse place I ever stayed at..they advertised breakfast but but there was never breakfast..I stayed there nine days and I hey charged me a deposit everyday..the staff was terrible
- 1/5
Bathroom apparently has not been clean in days. Found dirty socks and a dirty floor in Bathroom. Will definitely not be staying in this place in the future.
- 1/5
Bathroom apparently has not been clean in days. Found dirty socks and a dirty floor in Bathroom. Will definitely not be staying in this place in the future.
- 1/5
Nothing I was double charged
- 1/5
Nothing I was double charged
- 1/5
Dim lighting felt unsafe on property and room smelt really bad
- 1/5
Dim lighting felt unsafe on property and room smelt really bad
- 1/5
I was charged double for one night like that purchased two rooms and it was just me and my daughter. Got a call at midnight saying I did not pay for my deposit and I needed to come to the office or they would call the police on me so I got up grabbed my 1 year old went to office just to find out I was double charged. I will never be cheap again and stay at a place like this for as long as I’m alive.
- 1/5
I was charged double for one night like that purchased two rooms and it was just me and my daughter. Got a call at midnight saying I did not pay for my deposit and I needed to come to the office or they would call the police on me so I got up grabbed my 1 year old went to office just to find out I was double charged. I will never be cheap again and stay at a place like this for as long as I’m alive.
- 5/5
the king size bed was hard felt the springs
- 5/5
the king size bed was hard felt the springs
- 5/5
Pleasant stay
- 5/5
Pleasant stay
- 5/5
The room is small but I liked it over all
- 5/5
The room is small but I liked it over all
- 5/5
It was very nice
- 5/5
It was very nice
- 5/5
The vent in the restroom was off and the toilet wouldn’t flush
- 1/5
The front desk was great, the cleaning staff was horrible
- 1/5
There was nothing to like. The front desk staff was as helpful as possible, but housekeeping was non existent and I was there for five days, unfortunately. I will neither stay there nor recommend it to others
- 1/5
You have to pay the deposit every single time you book. And they take forever to return your deposit... also they will take $ from your card without you knowing... gave me such a hard time every time I stayed there and I would stay weeks at a time. They also don't accept cash 🌚
- 1/5
Bad customer service
- 2/5
Only plus was great water pressure and got water
- 2/5
When check in i was informed there was a $50 room fee that might be refundable. Then there was a $100 non refundable pet fee, when on the site it said pets free, so i spent a total off $200+ for a room that was only supposed to be $52. Then every time I left my room and tried to get back in my key didn't work. I had to go to the office several times to get it reprogrammed. The room was cramped with furniture and dirty. It was not a good stay. I checked out early because I just couldn't stay longer.
- 5/5
Great
- 5/5
For the star, it’s good!
- 2/5
Sheets were in washed I had blood stains in my sheets.
- 1/5
Did not stay there!
- 1/5
My stay was for 2 days , 11/4-11/6, but I checked out early one day cause it was noisy outside my room and they kept slamming doors, they also kept my deposit , nothing was taken from the room or no damage was done, so my deposit was never returned , it posted to my account today 11/7
- 1/5
Bad experience not from staff but from the people they let work and live there.The housekeeper they have working there is African American.He's very ghetto and a thief him and his girlfriend.They try to fight you threaten to kill your kids.And also will steal your kiddos belongings.Not only the kids belongings yours as well.No very trustworthy people .He sure don't deserve to be working there.They live in Rm# 114.If you ever go there watch out for them.. Very untrustworthy...
- 4/5
Nice stay and good value. Only issue is no outlets near nightstands. They need to install a power pod on each nightstand.
- 2/5
The staff was fantastic. We only stayed for a few hours because we had to get to the airport around 3 am. The room smelled clean but the sheets were stained and kinda gross looking. The bathroom had maybe gotten a super fast wipe down but not super clean. There were holes in the wall and cigarette burns in the carpets even though it was a no smoking hotel. I probably can see staying there for a very short period of time if you need to get to the airport but wouldn't go out of my way to stay there ever again.
- 1/5
Well I wouldn't know cause they didn't let me clear my reservation said they don't rent to locals. Ok kus I don't even know if I got my money back from them denying my reservation
- 1/5
First off the charged me $50 everytime you book & rebook with them, there isnt always anyone available in the office, the closet rack was old and fell apart, i had to fix it. The rooms are really small and they have roaches. Alot of sketchy activity there, I would never recommend anyone stay there, pay a little more to stay somewhere safer and cleaner.
- 5/5
Great staff with a comfortable bed, you can't really get a better place stay!
- 4/5
First thing I was told that they don’t rent to locals but would make an exception since we had already booked.
- 5/5
Great place to stay while in Odessa
- 5/5
Clean property and friendly staff.
- 3/5
They only had waffle no syrup juice was coming out side of machine so no juice so we went to macdonald
- 1/5
Not what I expected. So excited for the pool and it was green. No table in room or chairs.
- 5/5
It's greatly appreciated the way the staff is always cleaning the property and maintaining it as well.
- 5/5
Easy to communicate with staff about any issues. Would definitely be recommend especially for the great price 👍
- 1/5
Breakfast was terrible. Coffee was so strong it was undrinkable, and the option was waffles or a cake, not exactly nutritious nor diabetic friendly.
- 5/5
Very polite staff
- 1/5
Nothing. I left the facility due to the behavior of the receptionist.
- 1/5
it was okay they don’t really keep it clean, i saw a couple stains on the wall and the receptionist are awkward and a bit unprofessional don’t know whats going on most of the time. Also i booked through hotel.com app and then showed to check in and i was told there were no rooms available.
- 5/5
I loved the a staff at the front desk her name was herminda she was so sweet and very friendly and help me out very very polite she makes this hotel .
- 2/5
My deposit was not paid, there was no hand soap in it, the bed covers were dirty, the breakfast was not good, but the hotel is very good for the price.
- 2/5
The pool was closed the entire time I was there and they charged me 377.16$ for no reason and apologized about it and I still haven’t received the money back and it has been 4 days
- 3/5
Staff
- 4/5
I liked the staff
- 3/5
One staff member was difficult to work with, but the others were nice. Be ready for highway noise.
- 1/5
Property was fine, expedia messed up the reservation.