Dellarosa Boutique Hotel & Spa

Some of the stuff wasn't nice

No comment No comment

I love this hotel, I come here all the time. The staff is wonderful and so are the facilities.

The room was clean. The staff were nice. There was no sun in the pool area. The spa was cold. The hammam was cold, we should have been sweating, instead we were shivering. The jacuzzi (which we paid 24$ for 30 min) was lukewarm… we got out after an uncomfortable 10 minutes and we’re still charged. The robes provided were stained and threadbare. It was even quite chilly during the massages. Communication was difficult about these issues (our fault because we only speak English.) The prices for drinks and food were very high. The menus we were given at the rooftop bar were filthy and falling apart.. we were also surprised that we were only given coffee/tea supplies for one night of our 4-day stay. We paid a similar price to stay here for what we paid for a riad in the Medina and felt we got the better value there. The staff was very sweet though.

The area Hotel facilities old, room even though spacious absolutely outdated! The Bed was hard and uncomfortable. Towels not changed from day to day! The breakfast with very little Choice and tasteless. I suggest you also to pay a bit more your people, standing and wanting a tip even for changing some towels. Let’s not talk about the room service (if you can call it like that)

Good location, polite & helpful staff, quiet rooms. Good value for money. Not the cleanest unfortunately but still above average.

if you ask reception for a taxi, their staff will just stop one passing by the street, you still have to negotiate the price yourself (do that in advance, taxi drivers love scamming tourists there, you probably shouldnt pay more than 50 to go most places).

I requested a receipt for my payment and was told that a note would be made so I could receive an invoice at check-out. However, during check-out, I requested the invoice again and was told the printer was not working. I was asked to leave my email address. After a few days, I wrote to the hotel to request the invoice once more. It has now been a week, and no one has responded to me.

Nothing to say

The staff within Dellarosa were absolutely fantastic their attention to detail and advise and support was terrific we couldn't have asked for better.

The check-in process was excellent, very friendly and professional, thank you Leila!

Good

The building has potential and is really nice. The staff from the breakfast were really nice and helpful, as well as the room cleaning staff. They give us a bedroom that was not prepared for the customer, towels on the bathroom floor, the rubbish bin with debris… Some workers from the staff were a little disrespectful

Seamless stay helpful stuff and great atmosphere ❤️love the spa area ???

Pleased with the room upgrade Unfortunately it was really windy when we stayed so couldn’t make use of the balcony The band and music in the bar was a pleasant surprise Very poor communication Choose this hotel as the pool looked nice unfortunately it was not in use when we got there Would have chosen another hotel we had known the pool was closed Not much choice at breakfast and the coffee from the machine was undrinkable

Hotel was clean with good amenities. Breakfast buffet, lunch and dinner buffet. Though we didn’t avail the lunch option but the breakfast and dinner buffet were goo value for money with several options. The location is great. Within walking distance of the attractions. 2 mini grocery stores just outside and money changer just a block away. There was also a hotel bar with really good singers. Hotel staff were amazing. Very friendly and helpful staff.

Very good

Superb

Exceptional

Good location Good breakfast Close to airport Swimming pool out of action