Courtyard By Marriott Dallas DFW Airport North/Irving

Very clean, the staff was amazing. Definitely would stay again. It rained the entire vacation so could experience the pool

I had to call the hotel twice and waited an hour for the shuttle. I was told to stand in one place and the shuttle stopped at a different location 40-50 yards past where I was told to wait. I should have just taken an Uber.

The hotel was clean. The pack and play was broken. They have a kitchen/coffee area but menu is limited. Breakfast not included.

We had a nice turn around trip, room was clean and beds were comfortable.

Great, beautiful place, nice outdoor patio and a clean accessible pool that’s open late. Airport shuttle was very punctual. We were stuck there for 2 nights after our airline (AA) screwed us. The hotel was very helpful and accommodating. Would definitely recommend.

Great stay near the airport

Fine

Exceptional

immediate availability and airport transfers included. I had to wait 90 minutes for the airport transfer they offered, then in the morning the transfer was full so ordered a $30 UBER back to the airport. The room was ok, but smelt of stale air and the AC unit was noisy. the bed wasn't that comfy. Its a budget airport hotel.

Very good

It was a very nice place to stay, just for one night.

Excellent excellent excellent

Stayed because my flight was cancelled. There was ONE person checking in upwards of 40 guests. Knowing a weather event was going to occur, appropriate staffing should have been addressed. My room was freezing cold and I could hear the person above me walking.

We (and many other people) were stuck overnight in Dallas due to weather-related flight issues. When I searched for a hotel, I used filters for one with a free airport shuttle and breakfast provided. I selected this Courtyard hotel rather than less expensive ones, because my husband thought it would be nicer. Not! The airport shuttle did not come and no one would answer the phone. Other attempts to contact hotel resulted in connection to a useless bot (AI). We and another couple had to take an Uber to the hotel ($$). Hotels dot com gave me the choice to pay an extra $32 for breakfast, and since my husband always wants breakfast, I did that. But there was no breakfast provided - I paid $32 for exactly, precisely, nothing. Breakfast was entirely a la cart pay for everything - for just my husband it was $20. Shuttle back to airport was every 45 min even though website said every 30 min and hotel is supposedly < 4 miles from the airport. At check in, the one person present was of overwhelmed and the line was nearly an hour wait. The exercise room was okay, although only one of two treadmills worked and the attached TV's did not work at all. All in all, it may be a nice enough hotel, but it was NOT as advertised and NOT what I paid for. After a frustrating day of delays, sitting on grounded planes, having to make back up to back up plans, etc., the last thing you want is a frustrating, costly hotel experience.

Rooms nice. Staff very friendly. Would recommend coffee station for guests.

AC worked very well and the balcony was a great addition!

Good

Very nice and newly renovated property. Room very cozy and staff very nice. Bistro is a nice option since there are no food options within walking distance. There is nothing at all within walking distance except the Aloft. Pool available and a very nice courtyard! Quiet. My only complaint would be the airport shuttle. Not punctual at all.

Even though the shuttle didn’t start running before 4:30 am, when I could not reach a taxi for pickup, the shuttle driver took me to the airport at 4 am. I was deeply appreciative for the effort and kindness of the staff. They are all very wonderful!

Staff was nice

Seems like a new facility, very nice

Nice big clean room Staff was not helpful. Airport shuttle never came. We called property at 10pm and were told that the bus will come in 25 minutes. We have waited 1hour. Nobody was then answering the phone. We took a taxi and paid $45. We were not reimbursed. Not a good experience with a child after 10 hour flight.

Good place to stay if you’re flying out of DFW. The shuttle is very handy and parking is cheaper than the airport!

Bathrooms and light switches were a little outdated, but still clean

I would not recommend leaving your car there when flying. When we returned from our trip and called for fan to take us back to our car it took 4 phone calls and 45 min to finally get someone to pick us up.

The room was okay nothing fantastic, basic beds weren’t the best. Staff wasn’t very friendly, they weren’t rude just not so friendly. They didn’t smile wasn’t welcoming at all.

If you're in one of the rooms at the end of the hall, you may not be able to get the WiFi.

Very clean

Hotel staff during check in was very courteous. The room was very clean and inviting. I selected this hotel to relax at the pool and breakfast. To my surprise breakfast is not complimentary. Just heads up if you read services the way I did.

Elevator wasn’t working, mini fridge broken, phones not working…, most of the staff was not very helpful.

Nice hotel. However I was disappointed with the shuttle service. I called several times after arriving to request shuttle pickup. Over a half hour period they never answered the phone. I had a family member call from home and they said they never got a request from me. Also note that the shuttle only runs every 45 minutes. So when the shuttle was full during the time slot I wanted to leave, I had to get an Uber because 45 minutes was too long to wait. The hotel and room were very nice.

Good

It was cool but elevator doesn’t work and when we needed towels the staff pretty much asked you to come downstairs to grab even though elevator was down and we were on 3rd floor

Nice stay. Will stay again.

The property was nice, as expected. However, my partner and I found a cockroach along the side of the bed.

N/A

The elevator didn't work. The ice machine didn't work. I had no shower gel in the shower. I reported an issue with the toilet and had to ask multiple times to get it resolved. I'm not sure what's going in there, but it definitely felt more like an economy hotel rather than a Marriott Courtyard.

Nice staff

This hotel has everything a traveler needs!

This hotel has everything a traveler needs!

Good

Very clean

Very clean

The room was in good condition, but the refrigerator did not work and the water did not get hot enough.

The room was in good condition, but the refrigerator did not work and the water did not get hot enough.

unusable Internet. Ridiculous to try to do any business. Kept disconnecting every five minutes, causing you to leave work and login again.

unusable Internet. Ridiculous to try to do any business. Kept disconnecting every five minutes, causing you to leave work and login again.

I had a very good stay, but best of all was the lady at check in. She was very nice, professional and courteous.

I had a very good stay, but best of all was the lady at check in. She was very nice, professional and courteous.

It was a clean environment! Great Service!

It was a clean environment! Great Service!

Overall a good stay

Overall a good stay

Clean and comfortable, good food in the bistro, great staff!

Clean and comfortable, good food in the bistro, great staff!

Clean room and staff

Clean room and staff

Friendly staff, updated, clean, and comfortable room/facilities, convenient from/to DFW, free and professional shuttle service. I had to stay overnight near DFW because I missed my connection due to the weather. I didn’t really have any expectations, but it turned out to be one of the best airports hotels I’ve ever stayed. Almost nothing. I noticed there is no stores or restaurants nearby, unless you have a car, you can’t go anywhere else for food. Although the hotel has a small market with snacks and drinks, a bistro for light/simple meals and coffee, it seems to be on the expensive side. It will be nice if a free breakfast options is provided.

Friendly staff, updated, clean, and comfortable room/facilities, convenient from/to DFW, free and professional shuttle service. I had to stay overnight near DFW because I missed my connection due to the weather. I didn’t really have any expectations, but it turned out to be one of the best airports hotels I’ve ever stayed. Almost nothing. I noticed there is no stores or restaurants nearby, unless you have a car, you can’t go anywhere else for food. Although the hotel has a small market with snacks and drinks, a bistro for light/simple meals and coffee, it seems to be on the expensive side. It will be nice if a free breakfast options is provided.

The front desl staff were very nice. The overall room was nice and clean.

The front desl staff were very nice. The overall room was nice and clean.

Exceptional

very clean and quiet perfect for a nights rest shuttle was on time front desk was very helpful would stay again

very clean and quiet perfect for a nights rest shuttle was on time front desk was very helpful would stay again

Staff was incredibly nice

Staff was incredibly nice

Very clean

Very clean

The fire alarm went off and wouldn't stop

The fire alarm went off and wouldn't stop

Staff was great made check-in fast and easy

Staff was great made check-in fast and easy

Clean

Clean

Clean, ready upon arrival. Location was okay. Nothing.

Clean, ready upon arrival. Location was okay. Nothing.

Everything was great, except paying to park. Friendly staff, clean rooms, excellent restaurant.

Everything was great, except paying to park. Friendly staff, clean rooms, excellent restaurant.

Thank you James Mitchell

Thank you James Mitchell

Clean hotel with nice amenities like room service food that you can order from the app. Shower worked great. Located in a quiet area with a gas station a 2 minute drive away and the Grapevine Mills mall a 6 minute drive away.

Clean hotel with nice amenities like room service food that you can order from the app. Shower worked great. Located in a quiet area with a gas station a 2 minute drive away and the Grapevine Mills mall a 6 minute drive away.

Everything about this Hotel was first rate the staff the clean room's and the Ambiance outstanding weekend I had

Everything about this Hotel was first rate the staff the clean room's and the Ambiance outstanding weekend I had

It's very comfortable bed. Quiet hotel close to airport

It's very comfortable bed. Quiet hotel close to airport

When I checked in on a Friday, I requested a room on the third floor and Saturday they started construction on the same floor I was on beating and hammering, if they knew that they was gonna be having some work done, they should’ve made me aware of that when I checked it, very disappointed and unprofessional The room comfort and the location

Exceptional

Horrible

Horrible

Clean and updated hotel with friendly staff. Courtesy airport shuttle is great! The room was clean, & it’s wonderful that free bottled water is available. They also provide single brew coffee. Thanks!

Clean and updated hotel with friendly staff. Courtesy airport shuttle is great! The room was clean, & it’s wonderful that free bottled water is available. They also provide single brew coffee. Thanks!

Great rooms are clean friendly staff, the beds are comfortable. Wish the restaurant stayed open later and closer to shops in town then some other hotels wish I could get there earlier on my flight and stay a little later in the morning but I’m usually only there from 11 PM till 7 AM so just a short stay but worth it

Great rooms are clean friendly staff, the beds are comfortable. Wish the restaurant stayed open later and closer to shops in town then some other hotels wish I could get there earlier on my flight and stay a little later in the morning but I’m usually only there from 11 PM till 7 AM so just a short stay but worth it

Waited for the shuttle for over 40 mins. During that time called the hotel many times, most times they did not pick up. When they did they were very short and inpatient. We finally took a $45 cab. When we got to the hotel the receptionist was the same person on the phone and was still pretty short with us.

Waited for the shuttle for over 40 mins. During that time called the hotel many times, most times they did not pick up. When they did they were very short and inpatient. We finally took a $45 cab. When we got to the hotel the receptionist was the same person on the phone and was still pretty short with us.

I used to think all marriot are pretty much at the same standards. The room was not updated. It was very noisy. You could hear planes and traffic. For a one night it was ok The only restaurant they had was just ok

I used to think all marriot are pretty much at the same standards. The room was not updated. It was very noisy. You could hear planes and traffic. For a one night it was ok The only restaurant they had was just ok

We arrived on a very late flight & the front desk was so helpful in accommodating our needs even having the shuttle take us to a restaurant that opened late so our family can catch a late night dinner. The staff was great. Definitely recommend.

We arrived on a very late flight & the front desk was so helpful in accommodating our needs even having the shuttle take us to a restaurant that opened late so our family can catch a late night dinner. The staff was great. Definitely recommend.

Recommend it

Recommend it

Exceptional

Once at the hotel everything went smoothly. Getting there was a different story. They have an on-call shuttle to and from DFW airport. They don't, however, make sure you are on the lower level. They just tell you E10 and E38. I had called them back once I realized the issue, was told approximately another 20 minutes. When we called again (call number 3) after 45 minutes, and had attempted to ask yet again about the on-call shuttle, were told an adult would have called back (shocker we are adults and did exactly that). It was at this point the general manager hung up on us after becoming overly rude and attitude ridden. Save yourself travel hassle and get the rental, or order the Uber/Lyft/private taxi.

Once at the hotel everything went smoothly. Getting there was a different story. They have an on-call shuttle to and from DFW airport. They don't, however, make sure you are on the lower level. They just tell you E10 and E38. I had called them back once I realized the issue, was told approximately another 20 minutes. When we called again (call number 3) after 45 minutes, and had attempted to ask yet again about the on-call shuttle, were told an adult would have called back (shocker we are adults and did exactly that). It was at this point the general manager hung up on us after becoming overly rude and attitude ridden. Save yourself travel hassle and get the rental, or order the Uber/Lyft/private taxi.

staff, clean rooms

staff, clean rooms

Did t get room cleaned and staff at front desk was rude when asked. She also didn’t offer any viable solutions after making me wait for her to show up for over 10 minutes.

Did t get room cleaned and staff at front desk was rude when asked. She also didn’t offer any viable solutions after making me wait for her to show up for over 10 minutes.

Te dan un numero que nadie contesta y pagas tqxi 30usd y te dicen que se descompuso De terror despues de llamarles 20 veces sin exito

Te dan un numero que nadie contesta y pagas tqxi 30usd y te dicen que se descompuso De terror despues de llamarles 20 veces sin exito

It’s was amazing

It’s was amazing

The microwave and fridge did not work

Location The microwave and fridge did not work

Yes, the room was ok. Not enough towels in the room. Parking was a little difficult. Location was grest.

Yes, the room was ok. Not enough towels in the room. Parking was a little difficult. Location was grest.

Staff, food, location, and stay was amazing!! Highly recommend if flying to the DFW area!!

Staff, food, location, and stay was amazing!! Highly recommend if flying to the DFW area!!

Rest stay

Rest stay

Room was fine. The restaurant advertised did not have a full menu 1 hr prior to close.

Room was fine. The restaurant advertised did not have a full menu 1 hr prior to close.

No bathroom door latch. Shows lack of maintenance.

No bathroom door latch. Shows lack of maintenance.

Said breakfast included and it was a $50 credit at the bistro

Location Said breakfast included and it was a $50 credit at the bistro

good

good

it was a nice stay..area around it was in construction

it was a nice stay..area around it was in construction

Excellent service provided.

Excellent service provided.

Hotel needs to be remodeled

Hotel needs to be remodeled

Check in process went smoothly..I did have some trouble finding the location as I am not from Dallas so the gps was kinda finicky…I tried calling the front desk to getting betting direction it did take about 20mins to get through to someone & they just kept repeating the address that didn’t really help but as far as the facility it look great nice and clean..& comfortable…I did not eat anything as everything was closed when I around around 630pm…Took the shuttle to the airport in the am and I definitely would book again if I ever return to Dallas

Check in process went smoothly..I did have some trouble finding the location as I am not from Dallas so the gps was kinda finicky…I tried calling the front desk to getting betting direction it did take about 20mins to get through to someone & they just kept repeating the address that didn’t really help but as far as the facility it look great nice and clean..& comfortable…I did not eat anything as everything was closed when I around around 630pm…Took the shuttle to the airport in the am and I definitely would book again if I ever return to Dallas

Very good

Staff was courteous & room was good and clean.

Staff was courteous & room was good and clean.

Clean room,

Clean room,

Very clean

Very clean

Clean Nothing

Clean Nothing

Stay was good for what’s paid for.

Stay was good for what’s paid for.

Excellent

Excellent

I did not like that we were required to pay $10 just to park on private property, which I don’t understand. The person who checked us in was not friendly or welcoming at all and seemed irritated. I also requested a higher floor when I booked and paid for the room online, but we were still placed on a bottom floor. Overall, the check-in experience was disappointing. Got to move to the 3rd floor after the 2nd night.

Very good

My wife and I arrived late

My wife and I arrived late

Everything was great

Everything was great

Great stay

Great stay

Clean room, convenient location.

Clean room, convenient location.

Comfy bed and nice clean everything

Staff was so nice and made my stay wonderful!

Staff was so nice and made my stay wonderful!

The service from this location was excellent! I would definitely ethos location to any of my friends

The service from this location was excellent! I would definitely ethos location to any of my friends

Normal

Normal

All of the above, friendly staff and clean room

All of the above, friendly staff and clean room

The receptionists on the night we arrived were amazing .There was no where to eat and one of them gave us some Indian food which was so gracious of her .we have never experienced that before .Plus the hotel was amazing will be back for sure .

The receptionists on the night we arrived were amazing .There was no where to eat and one of them gave us some Indian food which was so gracious of her .we have never experienced that before .Plus the hotel was amazing will be back for sure .

Yes- room was clean & comfortable

Yes- room was clean & comfortable

Enjoyed my stay

Enjoyed my stay

.

.

Parking

The room itself was great. What I didn’t like is paying for parking on property. Parking should be free of charge for staying customers.

The room itself was great. What I didn’t like is paying for parking on property. Parking should be free of charge for staying customers.

Staff was not welcoming nor proficient in understanding customer services. There was no information provided ex: that the pool was closed, the coffee bar was closed, outdoor parking if I needed a permit or not (I wasn't even asked if I had a car), check out time. There was no lotion provided in the room. I had to ask housekeeping as they were passing by and they had lotion, mouth wash, and other items that my room was neglected from. Overall, no conversation that took place between myself and the desk staff.

Staff was not welcoming nor proficient in understanding customer services. There was no information provided ex: that the pool was closed, the coffee bar was closed, outdoor parking if I needed a permit or not (I wasn't even asked if I had a car), check out time. There was no lotion provided in the room. I had to ask housekeeping as they were passing by and they had lotion, mouth wash, and other items that my room was neglected from. Overall, no conversation that took place between myself and the desk staff.

Easy quick check-in. Room is clean and fresh. Appears hotel has been updated recently.

Easy quick check-in. Room is clean and fresh. Appears hotel has been updated recently.

I booked through Expedia and got an email the first day saying thanks for your stay. I called them because I had my stuff in the room with the do not disturb sign and my reservation was for two days. When I called it went to a busy signal and then I was talking with someone who was doing other things and almost sounded like they were at home. Then she hung up on me and I had to call back. She had no explanation and didn’t really reassure me other than “you should be good.” It was not professional and stressful. I had my laptop in there and was afraid they would take my things.

I booked through Expedia and got an email the first day saying thanks for your stay. I called them because I had my stuff in the room with the do not disturb sign and my reservation was for two days. When I called it went to a busy signal and then I was talking with someone who was doing other things and almost sounded like they were at home. Then she hung up on me and I had to call back. She had no explanation and didn’t really reassure me other than “you should be good.” It was not professional and stressful. I had my laptop in there and was afraid they would take my things.

Clean room and convenient shuttle. Property has some deferred maintenance I would not expect from a Marriott property but otherwise a good value.

Clean room and convenient shuttle. Property has some deferred maintenance I would not expect from a Marriott property but otherwise a good value.

Overall awesome experience

Overall awesome experience

Very clean room, nice staff. The menu for ordering food from The Bistro was a lie. No Bistro.

Very clean room, nice staff. The menu for ordering food from The Bistro was a lie. No Bistro.

The room was shabby but in good condition. The staff was friendly and accomodating. The breakfast was below average.

The room was shabby but in good condition. The staff was friendly and accomodating. The breakfast was below average.

Also booked your location for the restaurant/bar and it was not available.

Also booked your location for the restaurant/bar and it was not available.

Clean hotel and great service

Clean hotel and great service

Hs

Hs

Front desk staff were courteous and friendly. Property waa clean and the gentleman working the cafe was excellent. Rooms were clean. Comfortable.

Front desk staff were courteous and friendly. Property waa clean and the gentleman working the cafe was excellent. Rooms were clean. Comfortable.

Housekeeping bothering early on morning and like two more times. It was even check out time when they had already deactivated the room cards and we were still taking our luggage etc… to our car. When arrived front lady did not greet did not say anything about breakfast times nor check out times. Never again will we stay at same hotel.

Housekeeping bothering early on morning and like two more times. It was even check out time when they had already deactivated the room cards and we were still taking our luggage etc… to our car. When arrived front lady did not greet did not say anything about breakfast times nor check out times. Never again will we stay at same hotel.

Good location

Good location

Great

Bad service

Room service was as above and prompt. Everything about the burger and fries was great (esp the fries!) Beef in the burger was ok at best (seemed very frozen) and pickles weren’t an option! With me you can cover up a marginal burger w plenty of pickles! Breakfast was great! Overall I gave 5⭐️ because the staff was that and they can only work w what they’re given. Marriott, help ur people out w a product they can BRAG about not just know is edible…u give them something to be proud of and they will more than make up for the minimal cost increase! Staff/service⭐️⭐️⭐️⭐️⭐️ breakfast⭐️⭐️⭐️⭐️⭐️ Burger⭐️⭐️⭐️

Late night food and beverage available at the property and the staff really cared. Clean rooms ofcourse. Comfy bed. Great service.

Room was clean, staff was very courteous and helpful, but the mini-fridge was not functional and the AC had to be turned down to 64 (outside air temp was 55 and the room was warm). Unusual placement of the bed made the TV not viewable, while in bed, but the overall experience was a positive one. The location of the hotel was very convenient to many restaurants, gas stations and general shopping. TX was great :)

Convenient!

This place had roaches and they didn’t have a room for me because the room was leaking and I got in at 2 am I sat in the lobby with my family for two hours waiting for a room

Cleanliness, stuff, close to everything and very quite.

Very comfortable. Easy aairport turnaround.

Older property for the price

Nice place.

The room is very noisy, with a constant loud hum from the air shaft. I called the front desk and they said all the room are like that. The air conditioning is also old and very noisy, the kind that's mounted under the window wall, but because it was so hot, I had to use the air conditioning, so for two nights I slept with the noise. The staff didn't seem to care. They were not at the desk most of the time. I was very disappointed at this Courtyard as I used to stay at Marriott Courtyards when I travel. But I'm now switching to Hyatt Place or Hyatt Regency, which are so much better.

The Room was clean and pillows and bed were comfortable. Breakfast was free and there was an airport shuttle which helped a lot.

Everybody was friendly , clean hotel .

Very helpful and sweet stuff .

The customer service of Molly at the front desk made up for a terrible travel day. She was so kind. The hotel itself is clean and I really liked the Bistro eating area. It’s near the airport so of course you’ll hear planes and people getting up for early flights, but overall I’d stay here again.

Very punctual

Clean and comfortable

The staff were nice, helpful and. Accommodating.

Room was neat but overall room not clean

Close to airport.

We had the best experience with your employee, Herman. We had small children with us and he was so accomodating, helping us and alleviating any stress we had. He made our stay outstanding!!

I don't have anything bad to say about my stay here. The room was lovely, the staff were amazing. I would stay here again in the future

A nice, clean overnight stay.

Can’t say enough about this place and the people that work there. So polite, friendly and courteous. The best of them all was their shuttle driver Ali. The property is clean well maintained. Very nice hotel to stay.

It's a good stay

The room was much more spacious than expected! I really appreciated the layout with two separate sleeping areas and a pull-out couch—it gave all three of us our own space, which made the short stay very comfortable. Although we were only there for about 12 hours before our flight, everything was excellent. N/A

Close to airport for early departure. Clean and comfortable. Bistro food was very good for a late night dinner.

Pool is lovely

Staff was rude and unhelpful. Won’t answer the phone and airport shuttle never came to DFW

Very dirty. Toilet was unflushed when we walked in, sink was clogged and overall dirty room. Rusted appliances in the restroom and mold. No fridge in the room either.

We have stayed at this property many times. It’s always what we need.

No parking. No continental breakfast. Overpriced coffee shop. Didn’t have my booked room preference available on arrival. Walls were thin heard doors slamming and people while trying to sleep. Limited essentials (conditioner was empty, no water bottles, no cotton swabs, or make up wipes available in room)

Stuff is not helpful at all.

Very nice and clean. Quiet. Pool very clean and nice

Good shuttle service to DFW. Away from all the chaos.

Clean room/friendly staff/great lobby area with coffee & breakfast items

.

A clean room

Very nice location, close to the airport and they offer free transport to and from the airport. You can also pay to park your vehicle while you are gone at the hotel - which makes it even more convenient.

The property was good however they do only offer limited shuffle service so be mindful when booking flights of arrival and departure. The pol area was good and no busy. I do wish they had an open cafe for late arrivals as this was an inconvenience being my family and I arrived late and did need a quick bite to eat so we had to Uber in food. Over all the stay was not to bad

Close to airport; good quality design and materials, specifically the shower & lav. Comfortable furniture. Good food, prompt service.

I have no complaints about the hotel stay was pleasant bistro restaurant Inside the hotel makes great food breakfast was delicious price reasonable

Easy to book last minute room. Convenient shuttle to the airport. Bed and pillows very comfortable.

Excellent stay!

Clean room

Amazing staff! Only complaint was the toilet was not flushing. Would stay again Ty!

Holly checked us in and was very helpful and personable.

The lobby is beautiful with a bar and you can order delicious food too. My husband really liked the cucumber/ lemon water 😊

Comfortable beds

I

Very good customer service.

Excellent place to stay. A great shuttle to and from the airport. The perfect place to stay when traveling via DFW.

Good

Great

Water pressure was very poor. Beds were okay.

Quiet place for a good sleep.

Clean room and great service

Our flight was cancelled so it was a last minute reservation. It was good for that purpose.

Twas great

Nice reception!

Don’t recommend

Staff was helpful and friendly 😊

Mr. Charles at the front desk was very friendly. The hotel has a bar and food options which was nice. Don’t stay on the first floor you can hear the traffic on the upper floors. Overall a good stay

No washcloths in the room. Bathroom sink has standing water from night before. Yuck!!

Prompt and courteous service

Not enough towels for two people and the shuttle was scheduled for 4am, then we’re told it was actually 430am when our arrival to the airport would have been late if taken at 430. Got our own trip to the airport which was an inconvenience.

Unfortunately, I don’t believe the service was all that great, with the exception of my initial check in. I did not receive room service, towel service, I had to call the front desk on two separate occasions to request towels and on the second day when I called, the towels never arrived. I was looking forward to the pool as well only to find out that is is poorly maintained.

The gum equipments were out of commission and should definitely be replaced. The cable machine is a dafety hazard to yjose who attempts to ude it.

Clean and good relationship

I liked the room. The kitchen was not in operation and the signage inside the hotel was bad. It was hard to find the elevator and our room

Great room, nice amenities, inexpensive rate and close to DFW. What’s not to love?

These people don't clean rooms, and their customer service is inferior,

Close to airport but bathrooms were dirty.

Had to pay for parking? Had to also pay for breakfast? No thank you. Front desk gal when I showed up I made a reservation for 3 people, 2 rooms. The gal gave me the keys for my room and said “you’re all set” I said “wait I have another room” and she said “no you don’t” I showed her my reservation and she said “well it’s in the other persons name”. She never told me to mention my friends name and it didn’t say anything specific about it online either, she was not very nice. At least she comped us for the parking but please get people with better attitudes.

Squeaky bathroom door

Check in was fast and easy. The property was clean and very quiet. We stood for just one night and would definitely come back again.

Comfortable, clean room. Friendly staff and convenient to airport. Recommend

Room was good and beds were comfy. AC was cold, but made strange water sounds and was loud. The toilet also stopped flushing, but was towards check out so no big deal I’m sure they would’ve fixed it asap. Overall good experience and would prob stay here again if I ever need a hotel near DFW airport.

Very nice hotel. Convenient

The location

Shuttle service to and from the airport was great.

Safe

I liked this place, easy to book as I did so in a rush after my connecting flight was cancelled. My daughter just had leg surgery, and the drivers were very considerate and helpful with us using the airport shuttle service and also we couldn’t ask for more with the room placement, it was close to the elevator making easy to access for my daughter using her walker. Only thing is that the room didn’t have soap to wash hands or even a bottle of water.

Great for a quick stay. I had flight delay and this hotel was perfect distance from the airport and comfortable for my stay.

They allowed me to check in much much earlier than expected. Charles checked me in and was exceptional!

Love it

Convenient, clean, upgraded, staff.

Price

Stayed one night. good accomodations. Only problem was no mention in reservation about limited shuttle service. Phoned many many times to confirm pickup at DFW but no one answered the phone. Finally found Uber pickup spot two hours later.

Bar/dining area was very well run my hard working Hispanic man. sorry that I don't know his name. He was excellent.

I can’t answer the other questions bcs they haven’t given us rooms yet.

Will stay again

No free breakfast, room was hot AF, shuttle stops at 11pm when all the other hotels run until midnight so I had to pay an extra $25 for an uber. Never staying with marry rot again.

Hotel to notch

Super clean. Staff were friendly. Felt like a very safe area.

Friendly staff, excellent pricing, and very easy to get in and out of as far as traffic goes.

I didn’t like i had to pay for parking. Other than that loved everything about my stay. Air condition worked amazingly and the bed was one of the most comfortable beds i’ve slept in.

Nothing Everything

Property was clean. Quick access to airport

High price, snacks, and poor tasting food nowhere to go since you’re in industrial park.

Excellent

Close to the airport

It was great for a one night stay on our layover. We slept well!

Shuttle from the airport took too long - 45 min. The plug-in next to the bed to charge my phone did not work. There was not any lotion in the bathroom. We tried to get lunch at the bistro but were told it was not open during the day - even though you advertise lunch being offered. A spider was hanging from its web right above the bed! It scared my girlfriend to death and it was hard for her to sleep given she was worried about other spiders above the bed during the night.

Nice

I had to buy a charger and the charger I bought from the store was broken so I had to drive to a gas station for one. All the USB outlets in my room were broken. The breakfast was listed as free and was actually a follow up cost. Also, the Wi-Fi will randomly disconnect devices and didn't reach my room. Some of these are particular to my room, but even the wifi in the lobby will disconnect devices and it shouldn't be listed as breakfast included if you need to purchase it.

We have stayed here 3 times before flying out of DFW and always enjoy our stay! Shuttle is so nice to DFW 🙌

Friendly hotel

Peopke checkingbintobroom next door were very loud at 1:30 in morning gor an hour. Thin walls

Would definitely stay here again!!

Everything for the property indicates there is a free airport shuttle but no one answered the phones so had to use Uber and incur additional costs

This wasn’t a bad hotel but it didn’t meet my expectations of Courtyard Marriotts. It seemed like they took over an old hotel and tried to make it look good. The shuttle only runs every 45 min to the airport which was a problem. No shuttle after 11pm either.

Love it

The hotel is very clean and comfortable.

Great place to stay, just 20mins out from everything

Free shuttle to airport Easy check in and out

Loved the proximity to the airport

Nice and quiet

They always accommodate me when possible

The front desk was awesome. However, the room had a musty smell mixed with smoke. The toilet had yellow stains on the seat. We stayed one night after a full day of basketball tournaments and left early in the morning. It would’ve been more hassle to change rooms. The balcony was nice. The bed was very comfortable.

The free shuttle pick up didn’t work. They won’t answer the phone. Everything else was fine

Reasonably priced and reasonable accommodations

Great hotel

Amazing

It was nice

Room and the bed was excellent, air conditioning cooling also excellent Breakfast was poor, could have been better

We were on the 1st floor, but the elevator was out, which would have caused issues if we were on an upper floor.

WIFI was terrible. It disconnected every like 5 minutes. My coworker could not connect at all.

A lot of facility noises at night.

The breakfast and menu options

Location only and the staff I didn’t have any air and the slide door is broke and wouldn’t lock