Dallas/Fort Worth Airport Marriott

Could not find an ice machine that was functional

This was my first time at this hotel and I found it very comfortable with a great staff. I was warmly welcomed at the registration and found the bar and restaurant personnel to be friendly and helpful. I definitely would stay there again.

Beds were a little small but comfortable.

Beautiful hotel.

Beautiful room with close proximity to airport!

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Clean rooms and helpful staff

Loved the location Tv didn’t work

Tv didn’t work

I liked the convenience of the market place in the hotel and the shuttle bus to the airport.

The comforter/duvet was a bit thin and discolored…

Clean and very nice Staff very friendly and understanding after our flight for canceled

Water pressure in shower was weak. Don’t have complimentary water bottle at front desk and the staff don’t go get some for me.

Clean and very nice Staff very friendly and understanding after our flight for canceled

Exceptional

Very nice room, clean hotel

Classy hotel and excellent staff

I did not like that I had to pay for parking everyday when I already paid for the room. I did not like that there were no microwaves in the room .

I missed my connection because my flight was re-routed.I made a reservation because the airline told me that they will not give me a hotel. They ended up giving me a hotel room. I tried to cancel my reservation two hours after I made it and they did not allow me to do it. I reserved with Booking and Booking told me that they will accept the cancellation. The hotel refused to refund my money. They were rude and unprofessional.

Dinner was great, especially for a dine-in and the waiter was fantastic

I called the hotel to verify the shuttle pick up location and they were very helpful.

The beds in our room seemed tiny. Maybe they were full size. The front desk staff didn’t offer 1st class customer service. However, the servers in the restaurant were top notch.

Great location and nice finishes. The beds in our room seemed tiny. Maybe they were full size. The front desk staff didn’t offer 1st class customer service. However, the servers in the restaurant were top notch.

I missed my connection because my flight was re-routed.I made a reservation because the airline told me that they will not give me a hotel. They ended up giving me a hotel room. I tried to cancel my reservation two hours after I made it and they did not allow me to do it. I reserved with Booking and Booking told me that they will accept the cancellation. The hotel refused to refund my money. They were rude and unprofessional.

Staff was very lovely. Hotel is close to quite a few stores if you need supplies before a flight .

Exceptional

Poor

Staff was great. Good dinning options at the hotel but super expensive. Room was good but maintenance had to come twice to fix the Air Conditioning and heater neither were working, but they got it taken care of in a two day span. It was still ok.

Beautiful hotel very reasonable

Shuttle took over an hour to come pick up. Drivers great. Room dirty. Bottom sheet had holes. No Kleenex. Loved the location of the room( king balcony)

Nicer than most airport hotels. We will choose to stay there agaib when needing to spend the night near DFW.

Great staff-!!

A

Everyone was so great, I wasn’t able to catch his name but someone at the front was so kind when I asked for a late check out for me and my boyfriend since he had just finished his basic training in the army- gave us until 2pm. Absolutely amazing and helpful staff!

Everyone was so great, I wasn’t able to catch his name but someone at the front was so kind when I asked for a late check out for me and my boyfriend since he had just finished his basic training in the army- gave us until 2pm. Absolutely amazing and helpful staff!

Clean hotel with a very convenient 10 minute shuttle to the airport

Clean hotel with a very convenient 10 minute shuttle to the airport

Disappointing

Exceptional

Pleasant

The room was cold, and I slept in my coat. Thermostat doesn't seem to work. Used them for airport parking. After coming off a 7 hour flight I sat on a bench in the cold waiting 50 minutes for the marriott pickup van. He was unapologetic...saying he other drop offs. Never again will I use them!

How difficult it was to call the hotel to get the shuttle to come and get us not having an American phone. I had to send a message to my friend so that she should call the hotel. It would be great if we could send iMessage or a WhatsApp

Lovely hotel, the rooms were super comfortable, delicious beer and great staff. How difficult it was to call the hotel to get the shuttle to come and get us not having an American phone. I had to send a message to my friend so that she should call the hotel. It would be great if we could send iMessage or a WhatsApp

Clean Food was pricey, but everything is now. However you received large portions!

Clean Food was pricey, but everything is now. However you received large portions!

The hotel staff were kind and professional. The hotel was old and cold and didn’t have room service.

Everything was awesome

Clean, comfortable beds,

Staff given holiday from December 13th to January 3rd. Remaining staff very curious but overworked. A few at the front desk had "attitude" problems.

Room was clean

I reserved a king bed corner and I was initally put in a room with a double bed on a low floor. I went back down to request the room I reserved and the front desk staff gave me a hard time. I had to argue and pull up on reservation before I could get a king bed and it was not a corner room.

Clean room and it is quiet despite being near the airport! If anything might disturb your sleep however, it is if you are unfortunate to have guests on your floor who slam the door loudly at 3 in the morning. However, that's not within the hotel's control so...

All good

We always stay at this hotel when we are traveling. The airport shuttle is a great benefit.

The location was helpful for its proximity to the airport and the transportation to and from the airport. The staff were helpful and for the most part cheerful. It was freezing all night, we called the front desk to inquire (and trust me we are not the type to usually complain or inquire about such things, but we were miserable)... We were told that many others had said the same. We asked if maintenance had been called and we were told they had. We went the rest of the night without improvement. The price of the stay and being that miserable just was insult to injury, after a cancelled flight and no luggage to boot. We drank our $12 water that was in the room (not complimentary) and debated whether we should do breakfast (also not complimentary) or order room service (also high price and not great food). It felt like a rip off to pay for a supposedly high star hotel and have such a miserable experience. We had stayed in a small town Marriott just the night prior and it was absolutely the best - a lower star rating, much less money per night, and a wonderful breakfast included, not to mention we didn't freeze so hard that we couldn't even shower for fear of being wet in those temperatures. I will not be back to this hotel.

Great nice clean love it

hpod

Gross I left. Please refund immediately. Was that bad I had to leave right away. Felt bed bugs

In 2024, I stayed there & ate a cheeseburger from hotel restaurant around 11 am & got food poison b4 my evening 9 pm onstage performance. And of course, the hotel's phase was, food poison wouldn't happen in only few hours time frame. Even one of my teammates was a nurse explained yes on food poison could happen in a short few hours. But the hotel insisted not possible. In 2025, I went back for my last performance there. It took about an hour to check in my room by switching room after room due to not cleaned, or a massy bed, or key pad was low of battery, even sending me to a room labeled as hearing & wheelchair needed. I finally asked a front desk customer service to go with me to make sure they assigned me a function & cleaned room after running 4 round trips upstairs & downstairs just to get a room. Within my 2 nights 3 days staying at the hotel, I had to ask them at least set up my bed once & replaced the towels. Overall, it was a very disappointed services for the last 2 years since 2022.

I wish Marriott would provide bottled water in the rooms either for free or an addional cost. The tap water in the room was terrible.

Convenient nice place

Staff was definitely not friendly didn’t really feel welcoming at all even when calling the front desk was put on hold twice and never got to talk to anyone

Nice hotel Everything Was good No complaints

Really good hotel, close to airport

Beautiful and clean No late check out

Convenient and quite

Clean close to the airport

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Great location with plenty of restaurants around. They are always consistent with cleanliness and overall great experience. I stay here a lot with work travels. Seven minutes from DTF!

Great property

We liked that the hotel had a shuttle bus to the airport. However, the staff were rude whenever we asked a question.

Sadly, our stay was limited due to a brief overnight layover. The airport shuttle was quick and convenient. The property was very nice. Friendly staff and clean room.

The hotel looks super nice from the outside and the lobby smells good but when you get into your room you just want to run away from the hotel.. the rooms are old, they smell like mold, the bed sheets were weat and had some blood on the bed sheets.Do your self a favor and look for a another hotel (i stay with 2 kids) worst night ever.

Super convenient with 24- hour airport shuttle showing its age a bit. Bout service ad way it’s done is pure Marriott. Fire alarm went off at 2:00 am in the morning ruining my our max 4 hour slope window between flights.

Very nice

Location Front desk staff very insensitive and with NO desire of even print a recipe. Also the room that I booked was not available and they booked me in the lowest floor with double beds. Exactly what I don’t request

We arrived to the hotel first thing we noticed was a strong smell in the lobby. Then after checking in we went to our room to find a bed that wasn’t made and a dirty bathroom. I never had such a filthy experience in my life from a hotel!!

Our sheets were dirty, had brown smear on top sheet we did not see until we were checking out. Horrible!!!!

Great place, great staff! Super clean and has everything you need

Limited dining options Hotel has a limited selection. Very basic. Not up to other marriot standards.

I've been to better places.

I was worried when I checked in that my stay would not comfortable due to some bad reviews I saw online. To the contrary, my stay was perfect. Very quiet hotel, clean, and staff were very nice. Breakfast buffet was great too. No complaints!

Great stay for a quick stop near Coppell High School. Friendly staff!

The check in was quick. The front desk staff were friendly. Our room was clean and comfortable. 5 stars ftom me.

Fantastic staff amenities, and everything was above board

Great staff and service.

Nice hotel. Good location. Great service. Rooms could use updating.

Missed a flight out of Dallas late at night. Shuttle picked us up, staff helpful and quick. Very nice, clean, upgraded room. Large selection of freshly prepared items for breakfast with pleasant, attentive staff. High praise for morning shuttle driver who was upbeat, right on time and efficient.

The room was comfortable The property over all felt very dark and like a dungeon. Hated the carpet . We were starving and decided to eat at the restaurant as there wasn’t anything close to the hotel .The breakfast food tasted stale and the cereal container crushed the cereal . At $20 for cereal and croissant that were stale,not a good deal.

Always a warm welcome

Clean and comfortable - I don't remember ever having a more comfortable bed to sleep in at a hotel. The staff greeted me immediately as they saw me come in the front door in the most welcoming way.

Wonderful staff. Great room.

Very clean and nice size room

My flight home was delayed at the last minute so I needed a hotel for the night. I was able to easily book a room on Expedia. Check in was very easy. My room was very clean and comfortable. I spent a wonderful couple of hours by the pool and had a great dinner in the restaurant. I slept well in a very comfortable bed. I highly recommend this hotel.

Very friendly

This was super easy to get transportation set up for our flight that left at 5:00am. Staff were exceptionally nice.

Front desk are very u frendily and looks like they dont care and competely not welcoming. Unnecessarily charging $25 per day parking on the property and it is not a downtown or any upscale place. They are juat 4 star airport hotel. There was nothing mentioned as well. Just beware of booking this mariott.

Too many issues not enough space. But I have complaints. Theft, shuttle issues, room that was a sauna and the guy that brought up the new room key said that the room we were in was having issues. Room 1838 ia a sauna. For ---$ for 2 nights not worth it.

Very nice staff-Especially Johnee! She was extremely helpful with all my questions-changed my room when I didn’t have internet and even took my dinner order and called back to make sure I got it because the app was not working! She was GREAT!! The property was dated but very clean-the one thing I had a problem with was it’s very difficult to roll the suitcases on the hallway carpets

Great staff, very clean hotel with bar and restaurant service.

Love the stay

TV in the room didn’t work No room service

Everything is perfect

The room has very strong smell of mold, other things are pretty good.

Everything

My stay at the Marriott was very short as my flight was canceled. However, the property was clean and the staff was extremely kind and helpful. From what I could see, the pool seems nice (as it was late upon my arrival). I would stay here again for a longer time in the near future.

Everything was good but internet wasn’t working in my room and they couldn’t fix it.

The amenities were subpar, and the bedding was dusty.

Waited over an hour for the courtesy shuttle. Some staff went out of the way to help out. Others were just okay. Not much near the property. A Subway across the road.

Good overnight for DFW. As expected.

Location and comfort Staff- upon arrival, front desk was fast to judge if I even had a reservation until I showed my confirmation from booking.com. She could’ve been a little more friendlier about it, but made me feel like I was not supposed to be there. We stayed at the hotel for work related activities. On the day that we were to check out, my husband took me to the last day of my conference early in the morning. Upon his return to the hotel, which was about 8 o’clock in the morning, they told him he was already checked out and he could not enter the room where our belongings were. They also gave him a hard time when he was going to eat breakfast. They were quite rude, thinking he was just crashing the place and they were reluctant about him going back to the room to gather our belongings way before checkout time. we’ve stayed at many hotels before, but this is the first time we received this kind of treatment. I’m not blaming the hotel. It was the staff that made it so uncomfortable.

The room stunk, had an offensive odor. Could not identify it but they tried to mask with air freshener, carpet deodorizer. Also parking is 25.00 per night, but charge was waived. Breakfast is not free, with tip was to cost a 20.00 bill easy light meal.

It was comfortable and close to the airport..

smelled bad, noisy toilet, took 2 hours to get to hotel with their airport shuttle service. Lobby is very nice, rooms smell funky and just needs to be better cleaned/maintained.

Nice

Why charger me 54.22 CAD fee? Nobody tells me.

Very nice and cool place to stay, room was nice and very clean, totally recommend

Works well to catch flight

near airport and greatshuttle. Beautiful as well

Nice people

Conveniently close to airport.

Room smelled dusty and musty. Linen smelled musty and had stains either from make up, ink or other unknown things. You can see the runway from your room AND you can hear the planes land and take off which wasnt disclosed on the website. Windows are definitely not sound proff. Don't STAY AT THIS LOCATION! I definitely do not recommend.

Great hotel just off the airport - couldn’t be any closer and free hotel shuttle provides a great service

I booked three room all in bad condition mine had mold broke bath tub dirty and a hole in the window, out side no pool and the area was trashed , carpets are warn out and no heating in the room only ACU

Staff was rude, mislead and blankly lie to my face about the courtesy van. Do not count on that van unless you want to wait for an hour or more. Better take an uber

Everything was fantastic. Hotel was clean and the person driving the shuttle was courteous and on time.

Nice hotel, clean rooms, god restaurant

Beautiful hotel. Great service. Can never go wrong with Marriot.

Excellent hotel, phenomenal staff!!

Trash overflow. Trash outside the front door of the hotel. The dining wasn’t accommodating.

They offer 24/7 shuttle to the airport but is not so. Shuttle is crowded and limited.

Super shuttle service to the airport! Didn't like paying $5 for a cup of coffee, the only option in the hotel.

Convenient location near the airport since we have an early flight out of DFW…

Nice hotel and friendly staff. My only complaint is that the shuttle never showed up at the airport and I had to find my own ride to the hotel.

Very convenient location for airport

Ba

Excellent Hotel services and amenities. Hotel staff was efficient and very professional.

I wasn't sure how a Marriott near the airport would be, but this is a solid hotel. The price is reasonable, very reasonable considering that the food is good, the rooms are clean, the showers are amazing, and everything has a pretty new look to it. My gripe is small: $16 for two large bottles of water? That's more than the airport itself charges. Overall, I am very pleased and would definitely return if my trip is again ruined by American Airlines.

It took more than one hour (and several calls to the lobby) for the shuttle to pick us up at the airport. It was around 10pm when we finally arrived at the property, so the restaurant was closed and the bar was only serving pizza (cheese or pepperoni). The room 1124 was clean, but the double beds are really small and it was very hard to sleep with all the noise from non stop planes all night and traffic. The acoustic isolation in the room is very poor.

Did not respond expedia messages

The hotel was okay. The staff made all the difference

The staff was friendly

Would stay here again - nice rooms and nice people

They had no courtesy toothbrush available, no bottle openers, no paper coffee cups. Limited room service. The room was nice and everything worked otherwise.

Great staff and both dinner and breakfast were excellent

Fire alarm in room went off at 2 am due to low battery. Took 30 mins and 2 calls to get someone to come to the room and fix!!! When I pay over $200 a night for a room I expect a little more! Won’t be staying at a Marriott anytime soon in the future.

Hotel was nice and clean, but I will not be back anytime soon. They have no kids menu for their restaurant or room service and you have to pay for parking in their parking lot! I had to ask them….seriously?? We arrived around 9pm and had to check out around 5am to catch a flight, but still had to pay $20 for parking. I am a Marriott Envoy member, and I usually love their hotels, but this was a definite disappointment for me and my family.

Shuttle was running continuously every 20 minutes. However, as instructed per the website, we did call for a pickup from the airport. Driver was prompt.

Nice quiet airport near the airport.

Was clean, modern and spacious. We enjoyed our stay.

Front desk night shift was very rude during checkin

Great hotel, great location good food.

It was the best

Convenient access and shuttle to and from airport.

Fabulous! I had sprained my ankle on my trip. Staff was so very responsive, helpful, and kind. They provided a wheelchair & room that was convenient & wheelchair accessible. Linens & pillows were a dream. My pain floated away for the first time. Thank you all!

Loved the place

Ok

My room was nice and clean, but when I went to take a shower, I noticed that there weren't any washcloths. I showered anyway and later went to the front desk to request a washcloth, where once again, i was treated like I was a bother. The gentleman behind the desk this time, didnt even bother to look up at me. He just called someone and asked them to get some washcloths to me. I went back to my room and a lady dropped them off a while later. I'm lifetime gold on Marriot, so I am familiar with how things usually work and I feel lile this was outside of the normal experience - I certainly hope so, anyway.

Easy parking and check in

Convenient 24-hour airport shuttle service

It good but not free parking

For how expensive it is and having to pay for parking it could have been better definitely won't stay there again

Didn't like lack of free parking or free breakfast

Shuttle service to the airport was fantastic

Good for a quick stay due to delayed flight. No coffee offered in the morning. Efficient shuttle.

Clean and very friendly

Property was excellent. Great staff

Great service. Great staff. Had a little problem with the shower and help arrived right away.

Comfortable, simple, clean, friendly reception and super friendly service in the restaurant

Have stayed here multiple times when going on vacation and used the parking facility and shuttle service but this time theybwould never answer the phone to schedule shuttle pickup back to the hotel and had to catch an Uber instead.

Clean and close to the airport. Very convenient but having to pay for parking while you’re a guest is not preferred

Tv didn’t work, staff are incredibly rude. Ghetto AF.

The room was filthy. Would not stay there again.