Best Western Ingleside Inn & Suites

Not bad overall but there was mold on the ceiling of our room

However, The hotel could use some major updates to the bathroom tub and sink area. Tub was pretty old and had issues with the grouting. And you had to literally dance around to get wet because of no pressure and had a pretty yucky shower head. Beds weren't comfortable, they were very bouncy and hard as a brick. For just a weekend, it was doable only because of it being cheap.

The room was nice. Staff helpful

The AC in the room evaporates a lot of water leaving the carpet totally soaked, and the room gets a very strong musty smell.

Pool was dirty the whole week, few frogs floating in the jacuzzi. Three days without room cleaning. Bath tub stained. Hotel need better care

The rooms and restrooms are in bad condition not well cleaned. Hotel stinks. Sheets, bedspreads and doors were all broken.Only one staff for everything, for every duty. doesn’t help. August 1, 2026 front desk night staff was helpful but there is so much she could do by herself, she was very polite. However, the morning front desk lady was very rude. August 2, 2026.

ROACHES!!! Yikes! Sofa-bed was dirty and stained. I had to use my own wifi to watch tv. And did i mention roaches?! I wasn’t offered any sort of discount since I stayed. It was late and plus the booking was non-refundable. Will never stay there again!!!!

Hotel staff was very rude and adds extra charges. Nothing works in the rooms like tv and microwaves. Elevator is broken

Elevator was out. Ice machine out. Maid service out.

Yes. We had to move rooms because the fridge didn’t work. Then in the other room the tub didn’t drain right and neither did the sink

The breakfast ending so early and abruptly. We are literally serving ourselves and the lady moves us aside and puts the food away in our face. The food would run out early and they wouldn’t make anymore food even tho we had a good 30 mins left.

👍 👍👍👍👌👌👌👌👌

Our refrigerator did not work the entire time we were there, the microwave handle was broken, the floor was sinking in by our air conditioner, broken towel rack, and toilet paper dispenser in the bathroom and a hole in the door.

nice stay

Room only had 1 dim light, room had 2 other lamps that didnt work. When I checked in i got put in the room i didnt reserve and was told by goofy looking older lady that " just because i reserve a 2 bed queen doesnt guarantee that i get the room" very unprofessional. Kitchenette didnt work when i called about it i was told most of the kitchenette stoves dont work. The younger front desk worker was great. The Owner was very nice but staff needs better training and attitude adjustments

Easy to check in and out.room with kitchennette was spacious and breakfast was good.Definitely would return.

Horrible hotel I stayed cause I needed to rest …room smelled so bad restroom was leaking no restroom door no mirrors when I arrived cops where in building the man in office was so rude was arguing with a customer

The room was full of condensation (to extent of wet walls & floors), very cold tile floor in kitchenette area, old sheets/matress, musky smell.

Breakfast is good and location is fine First time Ive'd stay in a hotel that TV has no internet, no cable signal and some repair in the bathroom floor and door are un finish plus there's no shampoo available in the bathroom.

The rooms and staff were all great. The area was quite and close to many places to eat.The ice machine didn't work on our floor(1st). I had to go up to 4th floor and on Saturday the elevators were out of order. But not to bad overall.