Americas Best Value Inn & Suites Humble

Room was clean. Bed was a tad bit hard. Fridge didn't work. But it was ok.

Easy to access hwy I say you get what you pay for nothing worked properly in the room

Could barely stay one night canceled the remaining night and went to a different hotel.

The property was in good shape and rooms were clean

Everything was horrible dirty and roaches

Nothing Everything was horrible dirty and roaches

👍

Bad

The ad says something like this hotel is 3.5 kms from the airport as the crow flies. By road it is much further from the airport than a bunch of the other Bush International Airport hotels. Don't take the taxi/limo service recommended by the hotel. You better be prepared to use Uber since none of the hotels have shuttle service anymore and the taxi from the airport and Uber can add substantially to your hotel bill given the distance.

No breakfast

There is no breakfast here. I dont know why thats advertised.

The room smell like smoke

Superb

This area isn’t very safe

Good

Good

Exceptional

Best price

Best price

The front desk staff was very friendly.

The front desk staff was very friendly.

.

.

Was comfortable and clean also close Nothing

Nothing

Checking in few minutes Check out this hotel too dirty.

Checking in few minutes Check out this hotel too dirty.

Bad

It was a big misunderstanding with booking.com and my payment so I had to reschedule for friday2pm

Found what appears to be blood on the wall in room 215.

Found what appears to be blood on the wall in room 215.

Great stay

Great stay

Very clean rooms, crisp clean linens. I slept quite well. Everyone that works here is quite friendly and.professional.

Very clean rooms, crisp clean linens. I slept quite well. Everyone that works here is quite friendly and.professional.

Beds were very stiff and flat bathroom had only cold water and alot of yelling and screaming in the room above us tv didnt function correctly only 12 channels available no breakfast.

Beds were very stiff and flat bathroom had only cold water and alot of yelling and screaming in the room above us tv didnt function correctly only 12 channels available no breakfast.

Location was much further from the airport than I wanted and was difficult to get in an out of

The rooms was excellant

The rooms was excellant

The rooms are alway clean but this bed is terrible they need to get some new beds up grades on the tv and the channels

The rooms are alway clean but this bed is terrible they need to get some new beds up grades on the tv and the channels

I love the staff

I love the staff

Clean as usual i love the staff

Clean as usual i love the staff

Clean as always

Clean as always

Satisfied every time they just need to get the ice machine fixed

Satisfied every time they just need to get the ice machine fixed

Exceptional

Exceptional

Very good

I still trying to see what breakfast tjey are raving anout

I still trying to see what breakfast tjey are raving anout

Exceptional

Witch always is and a comfortable bed

Witch always is and a comfortable bed

Exceptional

I love the staff

I love the staff

I love. It here

I love. It here

It was a big misunderstanding with booking.com and my payment so I had to reschedule for friday2pm

I love the staff

I love the staff

Bad

Terrible staff

Terrible staff

Staff except 1 and the rooms

Staff except 1 and the rooms

The rooms were clean the only this they dont hav. A ice machine and the washer and dryer are alway malfunctioning other than that they will continue to get my money

The rooms were clean the only this they dont hav. A ice machine and the washer and dryer are alway malfunctioning other than that they will continue to get my money

It’s always nice and quiet

It’s always nice and quiet

Raggedy motel. Bad neighborhood. No breakfast, when it advertised breakfast on the booking app.

Nothing it was a piece of crap motel. Diffently no place for your kids. Raggedy motel. Bad neighborhood. No breakfast, when it advertised breakfast on the booking app.

Disappointing

Very poor

Room was not cleaned daily. Very old dwelling stains in the tub.door rotted on bottom inside of door. No elevators for 3rd floor room. Bed sheets had stains

Room was not cleaned daily. Very old dwelling stains in the tub.door rotted on bottom inside of door. No elevators for 3rd floor room. Bed sheets had stains

We enjoy it nice and quiet they keep it clean the tv are not good but it’s ok the water gets really hot which is a plus but the pressure sometimes is not ok not really any complaints

We enjoy it nice and quiet they keep it clean the tv are not good but it’s ok the water gets really hot which is a plus but the pressure sometimes is not ok not really any complaints

Best Housekeeping Service

Best Housekeeping Service

Easy going and respectful staff

Easy going and respectful staff

Had very cold air conditioning, extremely hot water, and a comfortable bed. Unfortunately, the room was hot and had a smell upon arrival. After turning on the A/C, the room cooled down quickly and the smell went away some but not completely. Also the extra manual lock on the door was broken. This security measure needs to be fixed ASAP. Room was ok, just needs a few issues addressed and possibly some work done on interior decoration

Had very cold air conditioning, extremely hot water, and a comfortable bed. Unfortunately, the room was hot and had a smell upon arrival. After turning on the A/C, the room cooled down quickly and the smell went away some but not completely. Also the extra manual lock on the door was broken. This security measure needs to be fixed ASAP. Room was ok, just needs a few issues addressed and possibly some work done on interior decoration

Affordable cozy and quiet

Affordable cozy and quiet

Affordable cozy and quiet

Yes

Yes

Great customer service

Great customer service

It was clean and no roaches. The door looked liked it had been kicked in. People smoking weed out by the windows.

It was clean and no roaches. The door looked liked it had been kicked in. People smoking weed out by the windows.

For the money, it was well worth it

For the money, it was well worth it

The staff is horrible and you can never get a manager the front desk lady harassed us all night

The staff is horrible and you can never get a manager the front desk lady harassed us all night

I didn’t stay 30 minutes after I checked in! The room was horrible! The sheets were very OLD! I was still charged for 1 day stay! TOTALLY UNACCEPTABLE!

I didn’t stay 30 minutes after I checked in! The room was horrible! The sheets were very OLD! I was still charged for 1 day stay! TOTALLY UNACCEPTABLE!

Staff was courteous and asked me if wanted s non smoking room room was clean with all necessities

Staff was courteous and asked me if wanted s non smoking room room was clean with all necessities

Clean room and sheets, service every day or as requested. I’ve been here a week. Can’t beat the price. Right behind Hooters, Saltgrass & Chili’s, for a quick bite or an evening out. Right across the street a the mall, everything you could need for an extended stay.

Clean room and sheets, service every day or as requested. I’ve been here a week. Can’t beat the price. Right behind Hooters, Saltgrass & Chili’s, for a quick bite or an evening out. Right across the street a the mall, everything you could need for an extended stay.

I went to check in and the man that was working behind the counter was so rude that I did not want to stay at the property so I did never stayed there

I went to check in and the man that was working behind the counter was so rude that I did not want to stay at the property so I did never stayed there

Great place Ty

Great place Ty

Staff is excellent

Staff is excellent

No

No

Good quiet location

Good quiet location

It’s very quiet

It’s very quiet

The staff is amazing very welcoming it very quiet very safe and the rooms are very clean

The staff is amazing very welcoming it very quiet very safe and the rooms are very clean

not clean

not clean

The property was falling apart. There was mold. I seen the housekeeping quickly sweeping the tub with cleaner and a broom that she cleaned the toilet with and then splashing water over to rinse. The guy at the front desk was kinda weird and rude. The only good feedback I have is that the lady who initialing welcomed us was very kind. I would not stay that that hotel. I give it a 1 out of 5 stars.

The property was falling apart. There was mold. I seen the housekeeping quickly sweeping the tub with cleaner and a broom that she cleaned the toilet with and then splashing water over to rinse. The guy at the front desk was kinda weird and rude. The only good feedback I have is that the lady who initialing welcomed us was very kind. I would not stay that that hotel. I give it a 1 out of 5 stars.

Male desk clerk should not be working with public. Very poor attitude

For what I paid with Expedia it was excellent. It was quiet and I felt safe check in was easy and fast

For what I paid with Expedia it was excellent. It was quiet and I felt safe check in was easy and fast

While the room itself was spacious, several aspects of the accommodation were below standard. The beds were outdated spring mattresses that squeaked with every movement. The walls were visibly dirty, and the shower curtain was torn and in need of replacement. Additionally, while the mini fridge was functioning, it appeared to be broken, as it was unable to keep items properly frozen.

While the room itself was spacious, several aspects of the accommodation were below standard. The beds were outdated spring mattresses that squeaked with every movement. The walls were visibly dirty, and the shower curtain was torn and in need of replacement. Additionally, while the mini fridge was functioning, it appeared to be broken, as it was unable to keep items properly frozen.

It was a convenient location to the stadium but the amenities weren’t available like it said on the website. The pool was gone and it was no breakfast.

It was a convenient location to the stadium but the amenities weren’t available like it said on the website. The pool was gone and it was no breakfast.

Additional socket to plug devices

Property not properly taken care of

Property not properly taken care of

Affordable

Affordable

Yes the hotel is advertised as Americas best but it’s actually called the place

The beds are worn down. The place smells like cigarettes even when it’s a non smoking. The property has a different name so it was very confusing finding the place. The pillows are hard as a rock. The lights in the room flicker

The beds are worn down. The place smells like cigarettes even when it’s a non smoking. The property has a different name so it was very confusing finding the place. The pillows are hard as a rock. The lights in the room flicker

Good nite sleep

Good nite sleep

Easy access

Easy access

Not good. Staff nice but not accommodating, no blankets,no ice bucket. Awful room 😢 😪

Not good. Staff nice but not accommodating, no blankets,no ice bucket. Awful room 😢 😪

No coffee machine

Unfortunately I would not recommend this location

Unfortunately I would not recommend this location

This property is in a very questionable location that is very inconvenient to access. The bathroom door would not close and latch and dragged on the floor so hard you almost needed to be a linebacker to close it. Very dissatisfied and will not be staying here again.

This property is in a very questionable location that is very inconvenient to access. The bathroom door would not close and latch and dragged on the floor so hard you almost needed to be a linebacker to close it. Very dissatisfied and will not be staying here again.

Room was hot stains on linens one sheet had what looked like knife holes terrible do not stay here

Room was hot stains on linens one sheet had what looked like knife holes terrible do not stay here

Good

Good

Lots of good points for a 2 star hotel. I'd say don't judge a book by its cover. The outside could do with a good clean and face-lift. However I was pleasantly surprised by the cleanliness of the room. It was simply furnished but spacious and the expected towels and basic toiletries were available. The air conditioner stood up to "98 degree in June" heat. The staff was pleasant and helpful on check-in and provided me with a quiet room which I much appreciated as I was in-transit. All-in-all this hotel met my needs (a warm shower and 6 hours sleep) and was best value for money.

Lots of good points for a 2 star hotel. I'd say don't judge a book by its cover. The outside could do with a good clean and face-lift. However I was pleasantly surprised by the cleanliness of the room. It was simply furnished but spacious and the expected towels and basic toiletries were available. The air conditioner stood up to "98 degree in June" heat. The staff was pleasant and helpful on check-in and provided me with a quiet room which I much appreciated as I was in-transit. All-in-all this hotel met my needs (a warm shower and 6 hours sleep) and was best value for money.

Lots of good points for a 2 star hotel. I'd say don't judge a book by its cover. The outside could do with a good clean and face-lift. However I was pleasantly surprised by the cleanliness of the room. It was simply furnished but spacious and the expected towels and basic toiletries were available. The air conditioner stood up to "98 degree in June" heat. The staff was pleasant and helpful on check-in and provided me with a quiet room which I much appreciated as I was in-transit. All-in-all this hotel met my needs (a warm shower and 6 hours sleep) and was best value for money.

Ease of stay.

Ease of stay.

Nice

Nice

Nice staff!

Nice staff!

Clean

Clean

Nothing The staff

Nice place!

Nice place!

beds and pillows were not too comfortable but were fine.

beds and pillows were not too comfortable but were fine.

Good clean cheap place to stay before flying out of IAH. Tons of good dining options all around.

Good clean cheap place to stay before flying out of IAH. Tons of good dining options all around.

Nothing really

Nice

Nice

Great staff!

Great staff!

Safe

Safe

Nice

Nice

Nice.

Nice.

Staff is nice and maids come by every day. Super sweet ladies!

Staff is nice and maids come by every day. Super sweet ladies!

Husband and I stayed to be close for work. Room was clean and we slept well, we didn’t like that the sign outside was different wording than what the motel is actually called and area was a little sketchy but overall enjoyed the quick stay.

Husband and I stayed to be close for work. Room was clean and we slept well, we didn’t like that the sign outside was different wording than what the motel is actually called and area was a little sketchy but overall enjoyed the quick stay.

Great for price

Great for price

Price was reasonable for accommodations First room the smoke detector was beeping( low battery possible) we were given another room so no problem- no coffee maker/ no Kleenex - these would be nice

My room was on the 3rd floor and two sets of stairs for each floor was a little hard on my legs.

My room was on the 3rd floor and two sets of stairs for each floor was a little hard on my legs.

Property across from mall and many dining places.

Property across from mall and many dining places.

Quiet and safe

Quiet and safe

We appreciate the opportunity to stay here and want to thank you for accommodating our every need . The check in process quick and easy and we immediately felt at home. The price was awesome and well Worth it. And datebhssjh

We appreciate the opportunity to stay here and want to thank you for accommodating our every need . The check in process quick and easy and we immediately felt at home. The price was awesome and well Worth it. And datebhssjh

It was very unsanitary, walls had bugers on them, toilet wasn't flushing properly, beds sheets were stained and nasty, the towels and bath cloths were stained didn’t look clean or fresh it had alot of prostitution and drug addicts worse experience never again!!!

It was very unsanitary, walls had bugers on them, toilet wasn't flushing properly, beds sheets were stained and nasty, the towels and bath cloths were stained didn’t look clean or fresh it had alot of prostitution and drug addicts worse experience never again!!!

We truly appreciate the kindness and ease of our stay with y’all. Your staff was amazing, friendly, and welcoming. You accommodated our every need and it meant so much. The hospitality was spot on. I will definitely stay with y’all again and tell my friends about your hotel and the lovely experience we had. Thank you again for taking care of us.

We truly appreciate the kindness and ease of our stay with y’all. Your staff was amazing, friendly, and welcoming. You accommodated our every need and it meant so much. The hospitality was spot on. I will definitely stay with y’all again and tell my friends about your hotel and the lovely experience we had. Thank you again for taking care of us.

Old

Old

Great place to stay at

Great place to stay at

Clean but old

Clean but old

Yes

Yes

i was told i would be accomdated if i arrive early and i ddid . After being in a Car for 6 hours iwas told i had to come back at 3 pm So i csnce snd went to Express Inn& Suites and the room was nice and clean no complaints paid a extra 20.00 for checking in a few hours early .

Expected quality for a VERY good price. Clean room

Expected quality for a VERY good price. Clean room

Non smoking room not available

Non smoking room not available

They could mot meet my room requirements i could not stay there i want my money refunded I never checked in or stayed in a room . They only had a smoking room and no elevator

They could mot meet my room requirements i could not stay there i want my money refunded I never checked in or stayed in a room . They only had a smoking room and no elevator

The room was non smoking yet you could smell cigarette smoke, Water pressure was horrible and they claim to have free breakfast however they serve cold coffee without sugar and creamer is old with a tiny hunny bun NOT worth the price

The room was non smoking yet you could smell cigarette smoke, Water pressure was horrible and they claim to have free breakfast however they serve cold coffee without sugar and creamer is old with a tiny hunny bun NOT worth the price

It was a good stay. The hotel was just so old. The towels, bed, and even the walls were dirty. But I felt safe and comfortable

It was a good stay. The hotel was just so old. The towels, bed, and even the walls were dirty. But I felt safe and comfortable

There was no breakfast served.

Love

Love

The staff is amazing n it is a very peaceful and clean place

The staff is amazing n it is a very peaceful and clean place

Didn't like No ice supplied, no door on the freezer. So my meds didn't freeze I shoved a towel in the freezer. Bed was passable.TV didn't work so staff found another one Not enough room to fit what I didn't like, read above

This is NOT THE NAME OF HOTEL I BOOKED!!

This is NOT THE NAME OF HOTEL I BOOKED!!

I recommend it because the new management is determined to turn it around. Its working

I recommend it because the new management is determined to turn it around. Its working

Ive been here almost all week and i was going home tonight's but i decided to stay for one more night since tomorrow is my day off I can fully relax and enjoy my stay without worrying about getting up for work tomorrow... i just couldn't tear myself away without doing that first lol Thank you ABVI&S for the calm and comfortable experience I've had here this week. I look forward to doing it again sometime!

I love it here!

It has better management!

I will go back for sure

I was looking for an affordable stay in the Houston area and this place popped up. I am pleased to say that the property was clean and had all the necessary amnenities. Each day, the cleaning service would enter the room to tidy up and replaced used toileteries. The location was also relatively safe, I had no issue with anyone approaching me or my rental car. Though it is by the freeway, it is near a fair amount of places to suit most needs, such as dining options and shopping such as the Deerbrook Mall and Target.

Stinking smell and too much noise from AC and the traffic near by.

The mattresses were dirty and had stains on them. And I found a roach in the refrigerator. Overall pleasant though.

We booked for 4 days and it was the worse stay ever , my husband got bed bites and this ruined our Christmas vacation after driving 25 hours to Houston from Bismark North Dakota we had to be taking care of my husband's health… the night receptionist changed us rooms on our first night and it didn’t have bed bites but did have roaches in the room

Its was good

Okay for price

I have already sent an email to complain about it. The ad in booking.com has misleading information. It is advertise as an American best value inn, however, the hotel has a very different name There is lead information taking that I was staying at an American best value inn and to my surprise it was a cheap motel line hotel

Awesome hotel

Great clean place to stay for good value

The check in process and Stay was exceptional very respectful, and the rooms are very kept up with not to mention an amazing view and area!🤗

Exceptional

Exceptional

The website said that there was breakfast but there wasn't. I chose this hotel because of the breakfast to avoid additional costs. I was very upset.

Quiet

Good

Great place for the money! Shopping and dining near the room. Quiet and safe. Very clean! NO roaches or bugs as where other places in the area have. Very friendly staff as well.

Clean

Good staff

Rooms are clean, staff is friendly, shopping and dining close by. They allowed our fur baby as well for only a $10 pet fee, cheapest so far!! Only thing I felt like should be upgraded is the mattress. Not to comfy but definitely manageable. Great place for the price!!

Shower head looked like it hadn’t been cleaned in months. The towels all had stains on them

I left early due to an emergency and the manager said he would Credit my back the last 4 days to my credit card. He never did. And no one is answering the phones Didn’t feel safe, was dirty and run down and they have roaches climbing all over the bed.

Easy ck in

The management staff did well in accommodating my request.

It was ok no internet

There was an animal in the room and I was told someone may have left it. TV did not work.. When I went downstairs.. She gave me another room... Smelled of urine. I slept in my Truck.. She told me to contact a third party for money back.

Grate service

The stay was good for a few days.

Great

Nice quick stay!

No air conditioning

Is not what uou guys have in rhe pictures

My stay was for about a week, the service was the best. The bathroom linens was change daily.

Wi-Fi wasn’t up to par

Staff was welcoming

Nothing like the pictures beds were horrible no elevator the non-smoking bedroom still smell like cigarettes, overall, really bad

Rooms are very rundown. Pool closed. Only saving grace was the front desk person, Sabina was apologetic and tried to do as much as she could was able

This place do not look like the photos on google. It had mold and the ac did not work and when we mentioned it the lady said she knows the ac don’t work well and I have babies not a good place

Location

The internet connection is bad. I couldn't even watch any shows on my device. I tried to disconnect and reconnect, nothing helped.

Rooms need huge up grade

There was a homeless man between building under the deck above. There was a car sitting in the parking lot with someone inside and its lights on who pulled in just ahead of me and then sat there for over an hour. The person on duty didn't care and told me I could go somewhere else if I was not comfortable. It was too late to go somewhere else.

As a female solo traveller, I did not feel very safe. Very dangerous looking dingy area. Bedsheets were dirty with cigarette holes and lights would flicker on. I couldn’t even open my drapes because there was no tint or nothing so everyone can see inside. I wanted to get a refund for one night because I didn’t feel safe and they wouldn’t give it to me so I had to stay inside a dark room locked until my flight was ready. I ended up checking out early to stay at the airport because I felt safer sitting there. Waste of money, pay the extra few dollars to go somewhere nicer

You get what you pay for. My room was listed as non-smoking but it definitely was not. As a non-smoker I could smell it in the pillows and the comforter. The cleaning lady did her part by keeping the room clean but to no avail. I went to ask about an iron and ironing board and was told they didnt have one as everytime the got them they were stolen. Who steals those items? The staff that i dealt with were nice and helpful. Not a bad stay.

Dirty

Good stay

The room was very reasonably priced. The air blew cold, water was hot, towels were clean, as well as the bedding. The water drained properly in the shower and the toilet flushed just fine. Room.didnt smell.like smoke although it was a smoking room! Overall great stay!! Would recommend!!

Sheets were not clean and a cigarette hole in the blanked