OYO Hotel Houston Southwest I-69

Comfort Could be cleaner

El cubre colchón estaba manchado la colcha tanbien tenia mancha en medio. Y no la pudimos usar, pero al siguiente dia le dije a trabajadora y le dije que las sabanas estaban sucias, y el dijo que no era sucio, que era mancha, pero las canbio el sofa estava sucio oh manchado,seria bueno que hagan canbios de las vosas mas visibles

ABSOLUTELY NOTHING!!!! Very horrible I felt like I was going to catch something walls were horrible air didn't work blood on the sheets

Siempre que voy me dan la habitación más descuidada no es primera vez el de resección que estaba cuando llegué es bien pedante mal encarado

ABSOLUTELY NOTHING!!!!?? Very horrible I felt like I was going to catch something walls were horrible air didn't work blood on the sheets

The location was the only nice thing The ac.

The ac.

Bad

Nothing Hard to find rude clerk, refused to accept my serv ice animals

Hard to find rude clerk, refused to accept my serv ice animals

I like the fact that there was a swimming pool, although I did not use it whether did not permit The manager was rude. I booked a four day stay the room key did not work at all. I had to go down every day to get a new one. The maids come right into your room without knocking there were roaches burn marks all over over-the-counter counters. the room was stuffy.

I like the fact that there was a swimming pool, although I did not use it whether did not permit The manager was rude. I booked a four day stay the room key did not work at all. I had to go down every day to get a new one. The maids come right into your room without knocking there were roaches burn marks all over over-the-counter counters. the room was stuffy.

Exceptional

I'm not sure of the inside. I didn't come in The outside aperance is terrible

The outside aperance is terrible ? We decided not to stay because my daughter was scared to stay there.

Staff lied to me no room available e xcept.smoking. waited almost 2 hours for a room.to be available . Did not happen, I asked for a refund. Was told refund would be processed. Received an email yesterday stating refund Denied . So I am paying for room that was not available.

The

The AC unit did not work, and ai froze all night. I literally had to sleep in two jackets, and the refrigerator did not work! So my food spoiled as well.

Passable

Disappointing

Clean room likes aways. Awesome staff. I love staying here when I'm in town for work. My Home away from Home.

When I arrived they didn't have a room available for anyone who booked online but chose to pay in person. Front desk clerk told me my stay was canceled but I did not receive a singular call nor email, and my booking was not canceled on the app. Horrible experience.

Bad

It was ok . Rooms were clean . Are not to safe .

It was ok . Rooms were clean . Are not to safe .

Exceptional

Very good

8 out of 10. Rooms are relaxing

8 out of 10. Rooms are relaxing

Nasty nasty shower. Ewww so gross.qq

La primer habitación que me dieron no funcionaba la llave y la segunda me dieron una para personas discapacitadas el egredon estaba sucio habían muchas cucarachas pésimo

La primer habitación que me dieron no funcionaba la llave y la segunda me dieron una para personas discapacitadas el egredon estaba sucio habían muchas cucarachas pésimo

That my stay is over and I'm alive Everything. On the outside looks like NYC projects. Drugs hookers and pimps all combined in a old dingy property. But on the inside WOOOW Mold Mold Mold Every linen is white but STAINED. The pillows were just a bag of cotton shoved in a pillowcase. The smell is so thick and musty I can't seem to get it off me. The ceiling had water stains turn mold as well. Omg overall complete HEALTH HAZARD. But they don't have roaches. That was surprising

Staff

Staff

The staff was helpful.

The staff was helpful.

Exceptional

Had nice bed Was not as presented in photos , was older and run down

Had nice bed Was not as presented in photos , was older and run down

It's cheap, it has wifi The water pressure doesn't exist; the noise was like each evening somebody tried to kill somebody else. The heating didn't work.

Everything was bad and then I went back and I was red listed for no reason at all

Everything was bad and then I went back and I was red listed for no reason at all

Absolutely nothing that motel is infected with roaches!!! I book two nights and left the following day after check in this place deserve a negative 10 rating booking as a app should really check this place out bc it was the most horrible experience I have ever had in the last 7 years traveling for work!!! Everything

Absolutely nothing that motel is infected with roaches!!! I book two nights and left the following day after check in this place deserve a negative 10 rating booking as a app should really check this place out bc it was the most horrible experience I have ever had in the last 7 years traveling for work!!! Everything

This fellow took forever to confirm the paperwork and ready a key. Key didn't work so hiked down the stairs and the length of the hotel to rouse him. He walked us to the door and then did open the door -- after battering at the door with a heavy tool of some nature. The commode often sounded like a heavy-caliber machine gun when it was flushed. Not always, but often. The bed, mattress, bedding was flush against the air heater/cooler. It did not burn while we were there.

This fellow took forever to confirm the paperwork and ready a key. Key didn't work so hiked down the stairs and the length of the hotel to rouse him. He walked us to the door and then did open the door -- after battering at the door with a heavy tool of some nature. The commode often sounded like a heavy-caliber machine gun when it was flushed. Not always, but often. The bed, mattress, bedding was flush against the air heater/cooler. It did not burn while we were there.

The check-in service was good, thought. But only the check-in.

The check-in service was good, thought. But only the check-in.

They was very friendly

They was very friendly

Clean N/A

Nothing Everything

Good place to stay. I just wish they would fix the bug problem & update their furniture.

Good place to stay. I just wish they would fix the bug problem & update their furniture.

Pesimo

Pesimo

Room was clean but not refrigerator or microwave. That was my only problem

Room was clean but not refrigerator or microwave. That was my only problem

Great place to stay no pool but tv refrigerator and microwave great stay

Great place to stay no pool but tv refrigerator and microwave great stay

Staff Not clean

The room was nasty, needed cleaning and smelled bad. I didn't even shower there. Would have left but was super tired.

The room was nasty, needed cleaning and smelled bad. I didn't even shower there. Would have left but was super tired.

I had to rate it low due to how cheap the bed and blankets are. They were able to accommodate me another room when the original room I booked has a strong sewage odor. Maybe it’s normal in tx, but there’s roaches. It’s relatively cheap place and very dirty environment. I would not recommend. But it was close to bellaire

I had to rate it low due to how cheap the bed and blankets are. They were able to accommodate me another room when the original room I booked has a strong sewage odor. Maybe it’s normal in tx, but there’s roaches. It’s relatively cheap place and very dirty environment. I would not recommend. But it was close to bellaire

Bad area. And the front office be tripping over nothing . To much going on here

Bad area. And the front office be tripping over nothing . To much going on here

Ba

Ba

Everything, would be fine if I go back again I’m definitely going back. None I love it.

Would have given a zero. They scammed me out of $200 by cancelling my reservation after I told them not to. Never saw the room, but the property was scary with a broken-down security car in the parking lot and heavy plexiglass window for check-in. Unpleasant staff.

Would have given a zero. They scammed me out of $200 by cancelling my reservation after I told them not to. Never saw the room, but the property was scary with a broken-down security car in the parking lot and heavy plexiglass window for check-in. Unpleasant staff.

It was nice

It was nice

The motel is run down and old as hell but service was excellent. The lady who took care of us was a happy soul and i loved that part.

The motel is run down and old as hell but service was excellent. The lady who took care of us was a happy soul and i loved that part.

It’s well worth the money

It’s well worth the money

Waited for 20 minutes at front desk before someone came. Room was not very clean, mold in shower, hole in bathroom wall, and power went out about 9pm and came back on at 11 pm. Hotel was the only thing with no power. Surrounding businesses had lights still on.

Waited for 20 minutes at front desk before someone came. Room was not very clean, mold in shower, hole in bathroom wall, and power went out about 9pm and came back on at 11 pm. Hotel was the only thing with no power. Surrounding businesses had lights still on.

There was no elevator. I carried my luggage three flights of stairs. The security was rude and didn’t speak English.

There was no elevator. I carried my luggage three flights of stairs. The security was rude and didn’t speak English.

Good

Good

Good

Good

The pool was awesome

The pool was awesome

The rooms were clean and the staff was great.

The rooms were clean and the staff was great.

Very nice pool

Very nice pool

The property was clean ,comfortable and quiet.

The property was clean ,comfortable and quiet.

Took my money and refused to let me check in

Housekeeping didn’t clean the toilet ever when in my room

Housekeeping didn’t clean the toilet ever when in my room

Not clean

Not clean

good to stay

good to stay

Roach infeste

Everything

The place was not up to part. The hotel didn't looked safe. I had my two granddaughters 7 and 9 I was charge extra for them.Check out time at 11:00 am they didn't knock and was walking in at 10:00 to clean the room.

The place was not up to part. The hotel didn't looked safe. I had my two granddaughters 7 and 9 I was charge extra for them.Check out time at 11:00 am they didn't knock and was walking in at 10:00 to clean the room.

The room was full of cockroaches and bugs. Never had this bad experience with these hotel. Please remove this hotel even as listing in Expedia app. I have the videos and pictures as well which I showed to the stuff but never took action.

The room was full of cockroaches and bugs. Never had this bad experience with these hotel. Please remove this hotel even as listing in Expedia app. I have the videos and pictures as well which I showed to the stuff but never took action.

U get what u pay for

U get what u pay for

Very clean and felt safe. Location was borderline.

It was a run down flop house. I highly suspect there is traficking out of there. The door to our room couldn't open and it didn't seal. Room was full of mosquitos. There were no towels. It felt like a punishment huat being in the room. Not as represented. We left and found somewhere else to stay. Don't go there.

It was a run down flop house. I highly suspect there is traficking out of there. The door to our room couldn't open and it didn't seal. Room was full of mosquitos. There were no towels. It felt like a punishment huat being in the room. Not as represented. We left and found somewhere else to stay. Don't go there.

The lady at the front always with a smile The bugs and creeps around

Nice

Nice

N/A

There was roaches I didn’t get to stay. I ended up leaving.

There was roaches I didn’t get to stay. I ended up leaving.

The location and the condition of the hotel.

In my previous stay the room i was given had no security dead bolts in the doors and i gave them a negative reporting on this safety issues. When went to check in the following week the manager said my truck stinks and would not check me in

In my previous stay the room i was given had no security dead bolts in the doors and i gave them a negative reporting on this safety issues. When went to check in the following week the manager said my truck stinks and would not check me in

I parked my truck in front away from other patrons. I do this because my truck is used for farm work the manager would not check me in because they said my truck smelled. In feel like this was retaliation because of the negative review in gave the hotel from my previous stay. The roam had no security dead bolts on the door

I parked my truck in front away from other patrons. I do this because my truck is used for farm work the manager would not check me in because they said my truck smelled. In feel like this was retaliation because of the negative review in gave the hotel from my previous stay. The roam had no security dead bolts on the door

Everything Tv kept disconnecting from channel

Nothing Horrible place location was ghetto. The bathroom had mold, room was small and dirty and stink. The place have poor maintenance. Grass was not cut off buildings looks like they were falling apart.

Average

Average

Good place for the price

Good place for the price

So far this hotel has gotten me out of the pinch. It's very basic but a comfortable place to stay in.

So far this hotel has gotten me out of the pinch. It's very basic but a comfortable place to stay in.

In room door security

In room door security

There were no top door bolts on the front door nor the shared door in the room

There were no top door bolts on the front door nor the shared door in the room

There were no security top lock on the front door nor the shared middle door to the next room

There were no security top lock on the front door nor the shared middle door to the next room

Quick and easy for check-in and extending stay

Quick and easy for check-in and extending stay

The room was really nice. It was quiet. I slept well. Would go back again when needed.

The room was really nice. It was quiet. I slept well. Would go back again when needed.

didnt

didnt

Got in the room there was roaches in here had a funny smell

Got in the room there was roaches in here had a funny smell

Trash

Trash

The property looks old and worn out.

The property looks old and worn out.

Roaches everywhere. Don't stay there. They are even in refrigerator

Roaches everywhere. Don't stay there. They are even in refrigerator

They kicked me away and told me that it was full and I paid the money I had n now I’m spending a night in my car after driving the whole day from Illinois to Houston

They kicked me away and told me that it was full and I paid the money I had n now I’m spending a night in my car after driving the whole day from Illinois to Houston

Great

Great

You would be glad after stay there.

You would be glad after stay there.

It was a good spot to stay. Security really helped with the neighborhood

It was a good spot to stay. Security really helped with the neighborhood

Good place

Good place

Good place

Good place

They pulled out a red flag with my id. With other girl . They couldn’t say what I did. I never stayed there. I once put my id for one guy worked for me that stayed there though back then I didn’t hear anything about a problem. They didn’t let me in at 1:30-2am. Day did not help with the refund

They pulled out a red flag with my id. With other girl . They couldn’t say what I did. I never stayed there. I once put my id for one guy worked for me that stayed there though back then I didn’t hear anything about a problem. They didn’t let me in at 1:30-2am. Day did not help with the refund

The price service charge was added without my knowledge. The description said all service fees included which they weren’t. The pics of the listing were way off. The ceiling literally was coming down and would fall off when you lifted it. The staff were great and the cleanliness was great but the paint was peeling the hot water in shower didn’t work. I had use the sink “military bath”. It was pretty quiet and I slept well just know those are outdated pics

The price service charge was added without my knowledge. The description said all service fees included which they weren’t. The pics of the listing were way off. The ceiling literally was coming down and would fall off when you lifted it. The staff were great and the cleanliness was great but the paint was peeling the hot water in shower didn’t work. I had use the sink “military bath”. It was pretty quiet and I slept well just know those are outdated pics

The staff were truly genuinely kind people. We were only there one night but i would recommend this hotel before i ever recommended any other hotels in the area.

The staff were truly genuinely kind people. We were only there one night but i would recommend this hotel before i ever recommended any other hotels in the area.

Easy check in. Quiet night. Room was a little cool without a heater working but that's the worst of it. No complaints

Easy check in. Quiet night. Room was a little cool without a heater working but that's the worst of it. No complaints

Upon arrival I had to wait a couple minutes in the front lobby but was then greeted by a nice lady who checked me in. She gave the room 228 if I remember correctly and needless to say this room was in horrible condition. The key reader for the door wouldn’t even work properly and surprisingly the staff members were walking around the property right as I was trying to enter. It finally had flashed green so I tried to open the door but it still remained shut. This was when a staff member came up and took over from there and eventually got it to open. There were roaches, the microwave did not work and the room smelled like it had smoke in it but not of cigarettes. The restroom was leaking and felt humid inside and as the night went on the door continued having problems to open. The lady who checked me in even came up to open the door for me again when I requested a new key because it kept flashing red. Also another red flag was when asked if someone was going to be in the room with me they wanted that persons ID but I can’t provide something I don’t have so that was left alone. Out of a 1-10 rating I’d give 4.5/10

Upon arrival I had to wait a couple minutes in the front lobby but was then greeted by a nice lady who checked me in. She gave the room 228 if I remember correctly and needless to say this room was in horrible condition. The key reader for the door wouldn’t even work properly and surprisingly the staff members were walking around the property right as I was trying to enter. It finally had flashed green so I tried to open the door but it still remained shut. This was when a staff member came up and took over from there and eventually got it to open. There were roaches, the microwave did not work and the room smelled like it had smoke in it but not of cigarettes. The restroom was leaking and felt humid inside and as the night went on the door continued having problems to open. The lady who checked me in even came up to open the door for me again when I requested a new key because it kept flashing red. Also another red flag was when asked if someone was going to be in the room with me they wanted that persons ID but I can’t provide something I don’t have so that was left alone. Out of a 1-10 rating I’d give 4.5/10

Overall all terrible

Overall all terrible

Nothing that I lie like or anything unique and it’s just dirty and rusty

Nothing that I lie like or anything unique and it’s just dirty and rusty

This hotel is placed in an extremely bad and unsafe location. This area is known for prostitutes walking the streets. Even though there are attempts to detour the prostitutes by law enforcement, the hotel itself is very run down and not upkept. It only have a stairway of up to 3 floors which do not consider persons with disability. Entering the room makes you not want to be there and enjoy your stay because of the interior/exterior conditions of the place. Definitely will not return!

This hotel is placed in an extremely bad and unsafe location. This area is known for prostitutes walking the streets. Even though there are attempts to detour the prostitutes by law enforcement, the hotel itself is very run down and not upkept. It only have a stairway of up to 3 floors which do not consider persons with disability. Entering the room makes you not want to be there and enjoy your stay because of the interior/exterior conditions of the place. Definitely will not return!

Let pressing iron being in all rooms

Let pressing iron being in all rooms

Carpets is very old, smelling, very dirty, they're needed to be change. Some of cockroaches under beds, behind the cabinets, chairs and under basin.

Carpets is very old, smelling, very dirty, they're needed to be change. Some of cockroaches under beds, behind the cabinets, chairs and under basin.

Good service

Good service

The space was fine for the time being, but the light in the bathroom did not work and the floor was dirty. There was also roaches coming out of the furniture, very disgusting especially when I had a toddler around.

The space was fine for the time being, but the light in the bathroom did not work and the floor was dirty. There was also roaches coming out of the furniture, very disgusting especially when I had a toddler around.

Good.

Good.

The rooms are not really bad but the environment need renovation

The rooms are not really bad but the environment need renovation

Had roaches. When I did let housekeeping in they didn't clean the toilet, the shower nor did they sweep or mop the floors. The mattress was also in need of being switched out.

Had roaches. When I did let housekeeping in they didn't clean the toilet, the shower nor did they sweep or mop the floors. The mattress was also in need of being switched out.

I told her thats the room rate for single bed? But she said its $70. I have a receipt fod $60. Now i came nack tonight i was refused service because the lady stafd Mexican was racists against asia people

I told her thats the room rate for single bed? But she said its $70. I have a receipt fod $60. Now i came nack tonight i was refused service because the lady stafd Mexican was racists against asia people

I can honestly say the staff here is amazing. They are polite and friendly, but most of all they are willing to work with you and that's what I appreciate the most.

I can honestly say the staff here is amazing. They are polite and friendly, but most of all they are willing to work with you and that's what I appreciate the most.

Everything just as expected thanks OYO

Everything just as expected thanks OYO

You get what you pay for! It wasn’t as bad as the reviews made it seem! The shower was nice the beds were clean, the room had a fridge and microwave! The lady at the front desk was polite! The area does smell very dank but that didn’t bother me

You get what you pay for! It wasn’t as bad as the reviews made it seem! The shower was nice the beds were clean, the room had a fridge and microwave! The lady at the front desk was polite! The area does smell very dank but that didn’t bother me

Everything went alright

Everything went alright

The hotel was quiet and in a good spot of Houston. You want a cheap clean hotel is the "center of Houston", this a good hotel. The property could use some renovations, and I wish they had a did a better job with providing cleaner towels, three of my towels had like black stains on them.

The hotel was quiet and in a good spot of Houston. You want a cheap clean hotel is the "center of Houston", this a good hotel. The property could use some renovations, and I wish they had a did a better job with providing cleaner towels, three of my towels had like black stains on them.

My stay here was peaceful and friendly. I was able to put my vehicle with my belonging in the truck safely no theft whatsoever. Also there was security guard in the night time that’s as very active which made me and my fiance feel better. I would stay here again ! Clean restroom, big comfortable bed, refrigerator works perfectly & microwave as well. Air conditioning was good. No smell or stains everywhere it was great for its price and area!!

My stay here was peaceful and friendly. I was able to put my vehicle with my belonging in the truck safely no theft whatsoever. Also there was security guard in the night time that’s as very active which made me and my fiance feel better. I would stay here again ! Clean restroom, big comfortable bed, refrigerator works perfectly & microwave as well. Air conditioning was good. No smell or stains everywhere it was great for its price and area!!

Not bad, but I saw there some cockroaches.

Not bad, but I saw there some cockroaches.

Bad experience

Bad experience

I did not stay there. I walked in and out. It was dirty and unbearable for human to stay in there. Service was possible lady sleep in back took 30 mins to come and check us in . Calling phone while waiting in lobby for service. Next to truck stop prostitution in that hotel just not a good look or vibe for visiting Texas

I did not stay there. I walked in and out. It was dirty and unbearable for human to stay in there. Service was possible lady sleep in back took 30 mins to come and check us in . Calling phone while waiting in lobby for service. Next to truck stop prostitution in that hotel just not a good look or vibe for visiting Texas

Old. The Ac was noisy all night and opening the door is another struggle. They gave me a single bed after I booked a double bed, so I had to walk back to the front desk with my stuff. I couldn’t sleep another night there so I just, despite not being able to cancel. Definitely won’t be going back.

Old. The Ac was noisy all night and opening the door is another struggle. They gave me a single bed after I booked a double bed, so I had to walk back to the front desk with my stuff. I couldn’t sleep another night there so I just, despite not being able to cancel. Definitely won’t be going back.

There was a used condom in the, stains both in/on toilet, roaches crawled out the tv, and there was a smell that wouldn’t go away. I checked out early and back home that didn’t have power. That was a waste of my money

There was a used condom in the, stains both in/on toilet, roaches crawled out the tv, and there was a smell that wouldn’t go away. I checked out early and back home that didn’t have power. That was a waste of my money

No come back

No come back

I always go to the location. It’s clean and up to par now

I always go to the location. It’s clean and up to par now

prostitution around the area and sketchy people

prostitution around the area and sketchy people

Hotel personnel friendly and easy to work with. So far my experience has been great 👍

Hotel personnel friendly and easy to work with. So far my experience has been great 👍

Low quality bedding

Low quality bedding

We were a little skeptical about staying here. It was already almost booked because so much of Houston had no power. Anyway, it was fine for a night. Had a pool for the kids and AC!

We were a little skeptical about staying here. It was already almost booked because so much of Houston had no power. Anyway, it was fine for a night. Had a pool for the kids and AC!

poor conditions

poor conditions

I didn't like it

.

Had no problems

I don’t like it

The otel is clean but the smell of the savannas is not good.

This was the most horrible experience I've ever had in my life !!!! First it was a police/Swat team raid and stand off that kept me from checking in for hours . The room the gave me looked clean in the beginning and then an infestation of roaches came in from every direction!!! The microwave, refrigerator both dresser drawers and in the shower areas because they love water 💧. I wouldn't recommend this hotel to anyone!!!

Great , convenient and close to many options

Customer service is horrible

The room always smelled like a ashtray because of the people next door. Constant noise from all sides. Just not a good environment

I hate that they let people smoke in their room. It makes your room smell like an ashtray

The quality of the room. Didn’t match the asking price for it

Staff was great

They did not give me my.room

That I was charged for a deposit and also they gave me a hard time about my service animal which is for emotional support so I didn't feel comfortable the ac didn't work good

Staff is awesome

IF you were to go to oyo hotel then dont. The place is absolutely disgusting and wish i hadnt stayed there. There were cockroaches everywhere and the area smells of mold. You would rather save enough to go to a different hotel.

the area around the motel was weird. a lot of people at night who wore revealing clothes, thats all i felt unsafe about this place. the rest was amazing

Ba

Nice clean room.

I was not able to stay at this location due to the incompetence and racism of the staff. My reservation was completely paid for & the attendant stated that there was no reservation. I asked for a full refund and that was not issued and none of the phone operators would direct my call to a supervisor. I would never recommend these OYO hotels to anyone. Motel 6 is five stars compared to this “establishment”.

Ok

Good n comfortable

Straight garbage I didn’t even check in and I got 2 rooms up there Hookers lined the street so I know that they frequent your establishment I just wasted $120 for nothing I wish you could refund my damn money for the embarrassment of your establishment I have visited several other OYO but this one here is straight garbage

Be informed there are some women walking on the street.

.

I was taken aback by the insecure surroundings of their premises. I decided not to stay there because of insecure surroundings.

Great people doing a great job

It’s a room. Staff are just there to issue keys. Don’t expect anything else. It was cheap. First room I got didn’t need the key to enter bc the door had been kicked in. Located in a prostitution area so be prepared to held up behind cars of potential clients who don’t have the decency to pull over

As I arrived at my non-refundable hotel room I wasn't expecting the best but there are prostitutes walking up and down the street with very few clothes on and after I was in my room I was too nervous to even go to sleep. then someone tried to open the door that can join the rooms together at about 1:30 am, super sketchy. The staff that I met were very nice though the neighborhood is unsafe.

Outside of the property, there was a hooker waiting. A lot of girls walking and chatting with the cars who passed by, the traffic gets insane. The guess starting shouting because of the bras hanging and want to get the deposit but they won’t because of policy. I won’t go back to this property again!

Bad smell and carpet was to bad , not recommend anybody to go there .