Palace Inn Blue US 59 & Gessner

Location and comfort Room close to service entry/exit so constant noise from door opening/closing

Great location and super easy to get to and find ! Two night were 156 bucks can’t beat it Nothing this was a great stay

Yes

Exceptional

Excellent room and AFFORDABLE! It is gated and parking lot is very clean and feels safe.

One night stay. Extremely clean room! Non-smoking room, large bed. Free parking - spots were available. Nice staff, they made me a coffee, even though checked in around midnight. Snack bar is available - protein bars, apples (there was smth else, don’t remember as haven’t used). Everything was fine.

One night stay. Extremely clean room! Non-smoking room, large bed. Free parking - spots were available. Nice staff, they made me a coffee, even though checked in around midnight. Snack bar is available - protein bars, apples (there was smth else, don’t remember as haven’t used). Everything was fine.

I wish there were labels on the light switches! The lights had to be turned on in order for my phone to charge bedside. Other than this the place is great!

Amazing, Clean Stay

It was clean. The parking lot was very well lit at all times and had a big tall fence around the property.

It was clean. The parking lot was very well lit at all times and had a big tall fence around the property.

Amazing, Clean Stay

Exceptional

Nothing I recommend this place and I definitely will be staying again

It was very clean Nothing I recommend this place and I definitely will be staying again

The customer service The freeway

The customer service The freeway

Saw 3 or 4 bugs in room in the morning

Was very clean

I had a great stay anda dealing with the hotel personnel was super friendly!

Everything None

Everything None

Great and cordial staff, super clean, rooms are pretty much noise proofed as you can bearly hear the sounds from the very busy roads outside. Bathroom is really big! Exceeded the expectations. There's not a breakfast like other hotels, its basically some packed snacks and cookies.

Exceptional

Nice customer service and room was very clean

Nice customer service and room was very clean

Exceptional

Exceptional

The restroom was the great room . It’s clean and the toilet has it own door. No coffee maker and the trash bin is only 1 in the restroom. The bed sheet was rip .

The employees are all very pleasant and professional. I have never any issues with them. They do a very good job here.

The property was clean and maintained well. The only issue is its proximity to the service road and highway make it a bit hard to sleep. Bring earplugs.

The property was clean and maintained well. The only issue is its proximity to the service road and highway make it a bit hard to sleep. Bring earplugs.

Is terrible ! No worth price list on Expedia compare with other hotel

Is terrible ! No worth price list on Expedia compare with other hotel

It was super clean and had extra of everything. I’ve been to a couple hotels and none have had extra toothbrushes in the restroom. Maybe it’s just me but I think for the price and what they offer it’s nice.

It was super clean and had extra of everything. I’ve been to a couple hotels and none have had extra toothbrushes in the restroom. Maybe it’s just me but I think for the price and what they offer it’s nice.

Good staff, clean and good amenities.

Good staff, clean and good amenities.

Room clean as always. Love the shower. Very roomy. Check in is always easy.

Room clean as always. Love the shower. Very roomy. Check in is always easy.

Walls & Ceilings/Floors are poorly insulated & noise from other rooms & roadways is heavy

Walls & Ceilings/Floors are poorly insulated & noise from other rooms & roadways is heavy

Toilet room was a plus!

Toilet room was a plus!

Nice desk clerk. Fast check in. Room is updated and has microwave and fridge. Paint and trim are well cared for and look modern. Great place to stay. Quiet secured parking with ev chargers.

Nice desk clerk. Fast check in. Room is updated and has microwave and fridge. Paint and trim are well cared for and look modern. Great place to stay. Quiet secured parking with ev chargers.

The staff was amazing!!! All of them!!!

Over price room for the cooler to be leaking

Nearby shopping Customers service was great

Nearby shopping Customers service was great

My request are always accommodated. I just wish they would let me check-in earlier than 3p like12 noonish/1p. If I'm constantly being an repeated customer. Sometimes I cant wait or dont want to wait for 3p check in and i go to other hotel for 11a check in same price. My repeat customer status, be flexible, with me for an early check-in. Especially if i request a certain room that is available for me to checkin early. Without and early checkin fee. 😊 other than that i been coming on and off for the last 3 to 4 yrs. Never had an issue with any staff members. They are all still the same..

My request are always accommodated. I just wish they would let me check-in earlier than 3p like12 noonish/1p. If I'm constantly being an repeated customer. Sometimes I cant wait or dont want to wait for 3p check in and i go to other hotel for 11a check in same price. My repeat customer status, be flexible, with me for an early check-in. Especially if i request a certain room that is available for me to checkin early. Without and early checkin fee. 😊 other than that i been coming on and off for the last 3 to 4 yrs. Never had an issue with any staff members. They are all still the same..

Clean, comfortable, love the bathroom, front desk people were nice. No extra fees on anything . They provide even toothbrushes for each one and makeup remover. They pay attention to every detail of things you will need. They need to be more aware of people smoking “illegal” stuff in front of no smoking rooms and no smoking areas, and cause doors don’t seal completely all my room was full of that smell all night. People inside cars smoking weed and seating on stairs late night make it feel not safe for solo travelers.

Loved the cleanliness and spaciousness of the place. We were brought fresh towels and soap each day. The A/C worked great which was nice with it being hot. Wish there were elevators and wish there was a hot breakfast, but not really a place to have that at this location.

Rooms are clean. New remodeled. Love the shower Its right off the highway so road noise nearby. Overall doesn't really effect sleep or stay

Good place kids love it.

Good place kids love it.

My notes & recommendations: -The breakfast is not continental, it’s mostly snacks (prepackaged muffins, coffee and apples). Please update the description because, though the 24hr snacks was a great touch, we expected a traditional hotel/inn continental breakfast and that was not available. Even the pictures in the listing, the snacks and breakfast are the same—which they shouldn’t be. -The room was a bit humid and though it didn’t smell like marijuana, at times the smell in the room was unpleasant—and it came from outside (through the AC). -I loved that there were toothbrushes as toiletries, adding mini toothpaste would be a nice touch! -The plugs next to the beds wouldn’t charge when the lights were off… not sure if that was our room only or maybe a larger issue. -Appreciated the bilingual staff!

My notes & recommendations: -The breakfast is not continental, it’s mostly snacks (prepackaged muffins, coffee and apples). Please update the description because, though the 24hr snacks was a great touch, we expected a traditional hotel/inn continental breakfast and that was not available. Even the pictures in the listing, the snacks and breakfast are the same—which they shouldn’t be. -The room was a bit humid and though it didn’t smell like marijuana, at times the smell in the room was unpleasant—and it came from outside (through the AC). -I loved that there were toothbrushes as toiletries, adding mini toothpaste would be a nice touch! -The plugs next to the beds wouldn’t charge when the lights were off… not sure if that was our room only or maybe a larger issue. -Appreciated the bilingual staff!

Had to wait 30 min to check in. The checkout office was empty, we had to wait 30 min, and when the lady got there she rude

Had to wait 30 min to check in. The checkout office was empty, we had to wait 30 min, and when the lady got there she rude

You will not find a motel in Houston like this one. From the moment you check in to the time you check out is as perfect as it gets.

You will not find a motel in Houston like this one. From the moment you check in to the time you check out is as perfect as it gets.

Good

Good

The staff were very friendly and even helped us with an issue we had with our booking.

Bed Tv

The room i had was fully renovated and was roomy & comfortable. I received excellent service by everyone i had contact with. Outstanding for the price. From the outside it doesn't look very appealing but the room was so well finished. The area is a little dodgy, but I had no problems during my stay.

The staff was very friendly. The location was okay it's by the interstate but the are was safe . The hotel was nice and clean . We definitely would stay again. No pool or hot breakfast but they offer muffins and other stuff which was nice.

The receptionist was super

The receptionist was super

Upgraded clean place The front desk afternoon check in lady was rude. She called me to move my car even though my car was not blocking access to anything and was parked properly.

Great place and friendly staff

Great place and friendly staff

Location Location

Big clean rooms. Plenty of free parking Location is next to Highway- so easy to get to.

The cleanliness and professionalism of the staff. The breakfast

Exceptional

Very nice property

Very nice property

The room was extremely noisy due to proximity to the highway. The room had no blankets.

The room was extremely noisy due to proximity to the highway. The room had no blankets.

Always an awesome stay

Always an awesome stay

👍

👍

👍

👍

Hotel is literally right next to the highway, you can always hear the sound of it, even at night. It's a nice white noise. I don't remember it ever being silent. Houston never sleeps, it was nice to sleep to

Hotel is literally right next to the highway, you can always hear the sound of it, even at night. It's a nice white noise. I don't remember it ever being silent. Houston never sleeps, it was nice to sleep to

Good

Good

Shopping stores they close to walk

Shopping stores they close to walk

But only one thing that needs adjusting is to say "free snacks not free breakfast". Anyway hotel close to bellaire streets,we’re just going out to eat breakfast

But only one thing that needs adjusting is to say "free snacks not free breakfast". Anyway hotel close to bellaire streets,we’re just going out to eat breakfast

This is a newer motel. Rooms are big, spacious and modern, Decor is pretty new. Rooms are cleaned daily. It is near a major highway, so it is easy to get around Houston. The price is, IMO, appropriate for this type of property

This is a newer motel. Rooms are big, spacious and modern, Decor is pretty new. Rooms are cleaned daily. It is near a major highway, so it is easy to get around Houston. The price is, IMO, appropriate for this type of property

The front desk was super helpful and accommodating for my trailer in the parking lot! Not to mention the complimentary drinks and snacks were so nice after a busy day to get!

The front desk was super helpful and accommodating for my trailer in the parking lot! Not to mention the complimentary drinks and snacks were so nice after a busy day to get!

Great, comfortable! More pillows would be my only recommendation! Over all great place and reasonably priced

Great, comfortable! More pillows would be my only recommendation! Over all great place and reasonably priced

great conveinient to where I was working

great conveinient to where I was working

Better than the hilton

Better than the hilton

I usually stay at the Hilton but the rooms and facilities are better at The Palace. Even though it’s not in an ideal neighborhood, I felt safe. The hotel is also right next door to several good restaurants, a planet fitness and Specs. And you can’t beat the price.

I usually stay at the Hilton but the rooms and facilities are better at The Palace. Even though it’s not in an ideal neighborhood, I felt safe. The hotel is also right next door to several good restaurants, a planet fitness and Specs. And you can’t beat the price.

If you like being woken up or while you're taking a shower great place. First room was hot as hell second room was okay but I got rushed out and forgot some of my stuff, as hey why let someone have any time to take a shower and get going right. Maid walked in while I was taking a shower awesome right

If you like being woken up or while you're taking a shower great place. First room was hot as hell second room was okay but I got rushed out and forgot some of my stuff, as hey why let someone have any time to take a shower and get going right. Maid walked in while I was taking a shower awesome right

Rooms are clean and roomy. It's a bit noisy but what can you expect?? it's right next to a six lane highway!! Front desk is friendly. there's coffee and snackcavailable 24/7. High utility to value ratio. I have paid 3 times this much for less comfort.

Rooms are clean and roomy. It's a bit noisy but what can you expect?? it's right next to a six lane highway!! Front desk is friendly. there's coffee and snackcavailable 24/7. High utility to value ratio. I have paid 3 times this much for less comfort.

Better than expected!!!

Better than expected!!!

I was a little tentative, because of the area, but the actual hotel is nicer than some of the Hilton that I’ve stayed at.

I was a little tentative, because of the area, but the actual hotel is nicer than some of the Hilton that I’ve stayed at.

This place is absolutely a hidden gem of Houston. The staff were friendly, and the room was in brand-new condition. I go to Houston a lot, so I have stayed at different hotels in the area. They used to have a unique “smell” which most of the time made me feel uncomfortable, but this Palace Inn wasn’t like that. Definitely will come back.

This place is absolutely a hidden gem of Houston. The staff were friendly, and the room was in brand-new condition. I go to Houston a lot, so I have stayed at different hotels in the area. They used to have a unique “smell” which most of the time made me feel uncomfortable, but this Palace Inn wasn’t like that. Definitely will come back.

Excellent accommodation. Staff was great. I would stay again. Nice experience

Excellent accommodation. Staff was great. I would stay again. Nice experience

Always a great stay here...from the staff to the rooms, the experience is awesome...

Always a great stay here...from the staff to the rooms, the experience is awesome...

From the time I stepped into the lobby, I was instantly greeted...the female hotel clerk was very nice and it was easy to check in...the room I had was a smokers room but didn't even smell of smoke at all...😊😊😊 The room was clean and bed was fully made up... bathroom was very clean as well ...the housekeeping staff did an excellent job...this was a nice place to stay...would definitely come back...

From the time I stepped into the lobby, I was instantly greeted...the female hotel clerk was very nice and it was easy to check in...the room I had was a smokers room but didn't even smell of smoke at all...😊😊😊 The room was clean and bed was fully made up... bathroom was very clean as well ...the housekeeping staff did an excellent job...this was a nice place to stay...would definitely come back...

It was a very nice room beautifully decorated and clean and with an amazing shower everyone who works there is so nice and there’s so many complimentary goodies and good room service 10/10 def recommend!

It was a very nice room beautifully decorated and clean and with an amazing shower everyone who works there is so nice and there’s so many complimentary goodies and good room service 10/10 def recommend!

There was noise from the highway, noise from the parking lot, noise from the neighbors. However there was a wedding party that had booked most of the rooms and the staff notified us that there are normally rooms that are shielded from the highway noise that were booked at the time. If you are a heavy sleeper, this may not be an issue, but it was a problem for us. However, the rooms were immaculate, the refurbishing work was very well done, and the staff is friendly, attentive, professional. In fact, one of the better staffs I have had at any hotel. They listened and were as responsive as they could be, they were friendly and nice to talk to. They even assisted me getting a refund since I had to check out for reasons beyond my own control (I couldn't sleep...). I would give the staff 15 out of 10 if I could. Simply excellent. There is a variety of food within walking distance as well. And it is location next to 59, so you can get wherever you need as fast as Houston traffic will allow. The noise is the *only* reason I can't give more stars and honestly I wish I could.

There was noise from the highway, noise from the parking lot, noise from the neighbors. However there was a wedding party that had booked most of the rooms and the staff notified us that there are normally rooms that are shielded from the highway noise that were booked at the time. If you are a heavy sleeper, this may not be an issue, but it was a problem for us. However, the rooms were immaculate, the refurbishing work was very well done, and the staff is friendly, attentive, professional. In fact, one of the better staffs I have had at any hotel. They listened and were as responsive as they could be, they were friendly and nice to talk to. They even assisted me getting a refund since I had to check out for reasons beyond my own control (I couldn't sleep...). I would give the staff 15 out of 10 if I could. Simply excellent. There is a variety of food within walking distance as well. And it is location next to 59, so you can get wherever you need as fast as Houston traffic will allow. The noise is the *only* reason I can't give more stars and honestly I wish I could.

I was really surprised how nice that place was for the price. Little diamond in the rough. Room was spotless with modern finishes. Brightly lit secure parking lot. You're not going to beat that place for price in that area

I was really surprised how nice that place was for the price. Little diamond in the rough. Room was spotless with modern finishes. Brightly lit secure parking lot. You're not going to beat that place for price in that area

Quick overnight stay, arrived close to midnight, checkin with Cindy was fantastic, superior customer service. Felt safe, not noisy given by highway, and clean room.

Quick overnight stay, arrived close to midnight, checkin with Cindy was fantastic, superior customer service. Felt safe, not noisy given by highway, and clean room.

Unlimited amount of channels including but not limited to HBO ! I was amazed by how spacious the bathrooms were, the toilet had its own door to separate it from the rest of the bathroom( might just be the double bed room feature ). Everything looked new. They even had toothbrushes with floss(it's the little things for me lol) Only only negative is me and my cousin came from Florida for a girl's trippp and we both had heavy suitcases and they didn't have an elevator. Thank God there was a gentleman who carried each of our suitcases one by one up those stairs!! Even then we were nervous for him and worried about when we had to bring those puppies back down when its time to leave smh. Please please install an elevator

Unlimited amount of channels including but not limited to HBO ! I was amazed by how spacious the bathrooms were, the toilet had its own door to separate it from the rest of the bathroom( might just be the double bed room feature ). Everything looked new. They even had toothbrushes with floss(it's the little things for me lol) Only only negative is me and my cousin came from Florida for a girl's trippp and we both had heavy suitcases and they didn't have an elevator. Thank God there was a gentleman who carried each of our suitcases one by one up those stairs!! Even then we were nervous for him and worried about when we had to bring those puppies back down when its time to leave smh. Please please install an elevator

Staff very freindly,place very clean and well kept up

I like everything

Right off feeder w/heavy traffic. Personnel were quite friendly, professional and helpful. Wasn’t too sure of area, but nice remodeled room. No coffee in room. No breakfast or brunch to speak of - coffee in office lobby w/some fruit and small pkgd muffins etc.

convenient location, friendly staff, clean comfortable room.

Room Was clean. The receptionist that checked up us in 3/15/23 was very nice and pleasant. We booked a double queen bed suite for 6 and it fit all of us nicely and had a pull out couch. My biggest complaint is that we only had 2 towels in our room. We asked for them at night and were told we could not get any until morning time on 3/16. On 3/16 we asked for towels and were once again told we couldn't have any because they had to be washed. We didn't get any towels until that afternoon. And even when we asked them not to take our 2 towels (that came with the room originally) we had left our room and housekeeping came in and took the 2 towels we had hung up to dry, after we had already refused housekeeping, and they left us no towels and we went and asked for some once again and finally received them. Other than our towel issues our stay was pleasant.

Good place

It looks like a typical Inn from outside but the rooms are better than most big hotels out there. The room and environment was clean and housekeeping cleaned our room before we got back everyday. They also had coffee, beverages and snacks available all day. Other than the occasional traffic noise some nights, We had a wonderful stay.

Worth every penny! The property was very clean,loved the shower they had, big and comfortable bee loved my stay

Very clean room

The room was spacious and very clean and comfortable, I was marveling at the shower because it was the nicest shower I’ve ever seen. When I left for a bit, I came back to see my room taken care of nicely by room service. I would definitely stay here again, it was such a pretty hotel.

requested non-smoking room----got a smoking one /some suggestions- need more than one small wastebasket- need something to put luggage on when opening, the floor is not so good also in the shower one needs a mat to prevent falling or slipping it was very slippering-could prevent a lawsuit.

This place was extremely clean, nice and new. Very comfortable and quiet. No safety issues. I enjoyed my stay and would recommend this place as a safe and nice place to stay. Will definitely stay here again. The breakfast was just juice and pastries, but it was ok, as long as the place was safe.

For the price it was excellent, very clean and updated!