Home2 Suites By Hilton El Paso East Loop 375

Very clean room, very spacious, all good!!

The Girl receptionist is very helpful and friendly. The room is big and very clean. The location is perfect. A lot of restaurants nearby. The mattress is not so comfortable.

Friendly nice staff, clean room and fast cleaning when a spill happened

Great location restaurants walking distance staff was great and really clean rooms.

We loved everything about our rooms and the hotel itself and the staff… But the pillows and sheets smelled somewhat used

The only area that fell short was the breakfast, which was a bit mediocre compared to the rest of the experience. It wasn’t bad, just not as strong as the hotel’s otherwise great service and cleanliness. Overall, Home2 delivers solid value with excellent staff and spotless rooms, and I’d stay again despite the breakfast being average.

Very clean , location was very convenient for us .Bed was really comfortable and they have a good breakfast The noise of the air unit all night long

Very good

Clean room, great staff and very friendly to our four legged fur baby.

Nice place

At first glance, the hotel is modern and newer. Once I got to the room, I was not satisfied with the dirty surfaces. The kitchen sink had grime around the faucet and drain area. The bathroom door looked very dirty and did not get wiped. There was a smear of fresh looking makeup on there. The bathroom door and ceiling paint is peeling already. Poor obvious spackling on ceiling with paint not matching and sanding not done. The shower floor and shelves were dirty with black dirt and fuzz residue. It really needs a good deep scrubbing. The pump caps on the shower soaps and hand soap were disgusting and obviously not wiped/sanitized. Whoever did the grout and caulk in the bathroom did a terrible job. For a newer hotel, my expectations were not met. If the cleaning standard doesn’t improve this place is going to be even worst and falling apart soon. Walls are thin, I could hear someone having a karaoke party late at midnight. The breakfast sandwich buffet was not impressive with the ham overdone, dry, and hard, the sausage tastes like mystery meat, and milk was not cold enough. Housekeeper knocking on my door and saying housekeeping when there is the do not disturb sign on door. Dog hair on the sofa. I liked the kitchen suite amenities and spacious desk/counter area. They did have a nice pack n play for my kiddo. Security of side doors was a positive with no one being able to get in without a key card. Parking was plentiful but mostly in the sun, limited shade areas.

I love how everything is modern, clean, and comfortable! Room could have a counter small stove. Those compact counter ones but it’s okay maybe in the future certain units at least. Only thing I also wished that there would be at least another chair to sit in the room instead of just putting a single 1 perhaps 2 would be best.

yes

Exceptional