Quality Inn & Suites Dallas - Cityplace

Nothing. Unfortunately, my experience at this hotel was extremely disappointing. The room was extremely dirty and poorly maintained. The bedsheets had stains, what appeared to be mold, and even cigarette burns, despite the fact that I specifically booked a non-smoking room. The entire hotel smelled terrible, and it was obvious that the property was not properly maintained or cleaned. The overall condition was unacceptable and very unsanitary. I would not recommend this hotel to anyone. Guests deserve clean rooms, fresh linens, and basic hygiene standards. This hotel failed to provide even the most basic level of cleanliness and comfort. Definitely not worth the money.

Exceptional

Great value. Sasha is the best. Nothing

The drawer was missing from the coffee maker in the room, but I reported it to the staff. I’m sure that they’ll replace it, but I couldn’t make coffee in the room.

Loved the staff, friendly environment, and the room was clean and what met my needs. Nothing

No wifi Not clean at all.. All of it

Bad

100

I have my service Doug with me and we checked in late and she didn’t believe me but in the morning funded once I spoke with Management. I can see why though people really abuse the system and it all worked out in the end.

Place is filthy.

I nice hotel for the price. Not much of a breakfast. Excellent restaurant next door. I would go back.

Room was large and comfortable

Poor

Passable

As usual, the room was clean and the staff was great. My only complaint is about the WiFi provided, as it goes in and out, causing me to have to re-login multiple times. This is frustrating when trying to take care of business while traveling. Also, as a Texan, the breakfast NOT having a Texas-shaped waffle machine is always a disappointment. 😉😏

BED BUGS ROOM 134!!! I woke up to 6 bites on my back from what I can only assume bedbugs from laying in the bed closest to the front door.

Free parking was easy to use, breakfast options were ok. There was a waffle machine, toast, cereal, yoghurt etc. Downtown was walkable but easy to access public transport as well. A good budget option

Location I haven't received my security deposit refund yet

I liked nothing. Whole property is fiflty. Odor was horrible. Marijuana smells was awful. I mean nasty. I still think I deserve my money back because I had to check out early because of the odor and conditions. Expedia says I can’t get it back so not using Expedia again. Someone should give me my money back.

Black mold on bathroom ceiling. Mold behind dressers (noticed when plugging phone in as there are no outlets at bedside table height). Stains on sheets. Low water pressure with tepid water. Sticky floors and surfaces. Smelt like smoke in a non smoking room. Honestly felt dirtier leaving than arriving. Pictures say it all. Would not normally consider ourselves fussy with our cheap motels stays but honestly would not recommend staying here.