Alexis Hotel & Banquets Dallas Park Central Galleria

Location nice,

Good Location it's in the mix but out the way.

Was not expecting this bad. Worst place to stay. I would not recommend here for stay.

Best bang for the buck.....convenient and clean. Worth a try!

Todo muy limpio

Staff is really kind

It was a good stay

Easy check in and check out.

Very clean. Quiet. Good parking.

The property was clean, but a little off putting on the outside but not too bad. Would definitely book again.

Clean room. Nice lady at the front desk.

The best hotel near restourants

The front desk staff was very rude. When I asked about the safety of the area, the employee told me, “If you do not like it, leave the property.” This response was unprofessional and made me feel even more uncomfortable. I also noticed suspicious activity outside the property that made the location feel unsafe. The chair in the room was damaged, with the outer material peeling off. The bathroom was reasonably clean, but the soap provided had an unpleasant smell. Overall, I would not recommend this hotel based on the poor customer service, noise, room condition, and safety concerns.

But the worst was once I finally got in the room. The first thing I noticed was a tiny little insect crawling across the dresser, upon closer look they were crawling on EVERYTHING and more and more kept coming. I think they may have smelled me or the food I had brought. I dropped my key card on accident carrying so much stuff and after maybe 45 seconds in the room, I made the decision to leave. There were bugs everywhere, when I went to go pick my key card back up it had been swarmed with so many bugs that I could not even pick it up. I left it there. Now, when I went back down to the counter and informed the service agent, he did go up notate, take pictures and came back and tried to offer me a different room, I declined. He then said I would receive a full refund, including my $100 deposit after calling the manager who gets back in town in 2 days. I knew it was too late to find another room, I left knowing I would have to sleep in my car. Disgusting 0/10, don’t recommend!

The rooms were clean and bed was comfy! The water was extra hard and the toilet was low

Great value for money, decently maintained, helpful lady at the reception and housekeeping. It was an overnight stay on our road trip and we were pleasantly surprised with: good mattresses, clean room, everything worked, access controlled entrance doors, convenient parking. Moreover, we forgot an item and housekeeping staff brought it to the reception and they called us almost immediately. Will stay here again if passing through the area again.

Perfect location and very affordable N/a

The bathroom was a little dirty/ hair on the toilet and the shower was difficult to use. Water pressure was also terrible.

They need to keep renovations up. There is a mold smell in the vents. It was comfortable and location is great.

Found small cockroaches at the desk next to bedroom. Hair dryer doesn't work. Hotel staffs didn't clean the room.