Calypso Hotel Blackpool

The shower pressure and water temperature were good. The staff was accommodating and friendly. Communication with them was great and they all try their best to assist. The breakfast was nice and the lady in charge of the hall, serving the food and making sure all is in order was brilliant. The room itself, the amenities and overall hygiene of the facility. The room was unclean and not very well taken care of. Dust, rust on the kettle coil, missing lightbulbs and a broken window latch (which broke off in my partner's hand, injuring her). These were all part of an accommodation that was not very welcoming and relaxing. The room faced the street on the 3rd floor. The cold air came in, and we tried to close the window, only to have the partially already broken latch, snap off in our hand, and causing a minor cut injury. The room itself smelled simultaneously of both mold and bleach, and there were un-savory characters at the front of the hotel, hanging about particularly at night, which made my partner feel a bit un-safe. I was okay, but as a man I might be less affected. The walls are also quite thin, which made it harder to rest, since hearing the other guests in their rooms in inevitable. Even though I chose the non-refundable option, after one night I had to turn to Booking customer service. They did their best to resolve the issues, and acquire a partial refund. Out of a booking of around 300 Euros, I got back 50, which is what it is. Both good and bad. We ended up paying for another hotel nearby, out of sheer necessity. The Calypso hotel manager was positive and pleasant, attentive to my plea and did the best he could - as did the rest of the staff. The first sign of "warning" should have been clear to me, as we came to check in after a long day of travel, only to see 3 police officers at the lobby, speaking with the attendant, regarding finding a particular tenant of the hotel, who might have been involved in something shady or other. TL:DR - Staff tried their best, but the physical accommodation is virtually hostile. Shower is great actually, but that's hardly enough. choose this for short stays only, or if you can't be bothered by almost anything, and need to location close to the Winter Gardens.

We were looking for somewhere cozy,warm and clean.Calypso ticks all the boxes.Excelent value for money and the location was perfect .Myself and my eleven year old daughter felt very safe here and the staff made us feel welcome. The view of the tower from our window was fab.xx thank you

The hotel internet was very poor and reception of phone

Fantastic location, stayed with my daughter, great hosts, thanks ?

Lovely staff on booming in we got upgraded to free breakfast was absolutely amazing thank you ☺️ Everything good disco on night

Very welcoming and clean. Brilliant location, right by the tower but no noise from the front. Lovely breakfast and even went for a curry in the restaurant 10/10 food Too many stairs but that's my problem not theirs

The hotel friendly very helpful location very good breakfast very nice good choice

Very clean friendly staff they were amazing couldn't do enough for you they made us so welcome and gave us everything we needed I asked to borrow an iron and it was at my room before I got off my phone amazing food stunning and plenty of it all set up in there beautiful restaurant which was Indian in the nite even that food was amazing value and excellent food 20 per cent off for residents my son and his wife and my grandchildren came to have food with us they also got an amazing reception and really enjoyed it all staff were outstanding especially Adam and Rob I will definitely be going to this hotel again I rate it 20 out of 10 amazing Nothing not to like

Bed was so uncomfortable the cleanliness of the room was disgusting

Very good staff helpful location was perfect Being all the way top floor no lifts and had a toddler with us

Nice friendly atmosphere good location nice breakfast good value for money Martin the host very helpful nothing too much trouble Rooms were too small no bedside tables etc . Lots of noise on lower floors

The location was close to the promenade The photos gave a better impression of the standard of room, there was one thin pillow per person, the TV was angled at 90 degrees to the bed so you couldn't actually watch it without standing up

"The staff was incredibly friendly and helpful, going above and beyond to ensure our comfort." "We were warmly welcomed by the front desk staff and received excellent service throughout our stay." "The concierge was particularly helpful in recommending local attractions and restaurants." The rooms were impeccably clean and well-maintained." "I was particularly impressed with the comfortable bedding and plush towels." "The room was spacious and well-appointed, with all the amenities I needed." The restaurant's food was tasty and freshly made, and there were various options."

Pleasant

Superb Value . Amazing staff. Tea and coffee. Brand new crisp white bedding and new towels . Boiling hot water . 24 hour Security. The Staff all really cared ......Big shout out to Reception and The lovely man who served breakfast. I dined in The attached Indian .... Firstly Brilliant service. Food Excellent. Price great ? xx Seagulls ..... A couple of unsavory characters about . Price to value ratio is excellent...

Fully English breakfast Nothing

Exceptional

Room was clean and spacious

Poor

Friendly staff , except for one night lady who was very rude with another person staying Rooms are very basic and poorly decorated