SpringHill Suites by Marriott Austin Parmer/Tech Ridge
About SpringHill Suites by Marriott Austin Parmer/Tech Ridge
Dell Diamond, home to the Round Rock Express baseball team, is 14 miles from this Austin, Texas hotel. Suites include free Wi-Fi and the hotel features an indoor pool. All suites at SpringHill Suites Austin Parmer/Tech Ridge Lane include cable TV with HBO. They are furnished with microwaves and refrigerators. A gym and a business center are available at this hotel. Austin North SpringHill Suites Parmer Lane also offers laundry facilities and vending machines. The Domain shopping and entertainment district is 4.2 miles from SpringHill Suites Austin. Old Settlers Park is 10.3 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests have mixed feelings about their stay at the hotel. While some appreciate the property, cleanliness, and friendly staff, others express dissatisfaction with the room conditions, maintenance, and certain staff members.
- Friendly staff
- Cleanliness
- Room maintenance issues
- Inconsistent customer service
- 5/5
Nice hotel Na
- 4/5
Easy check-in, nice breakfast, standard amenities were what we needed Painfully slow elevator (only one?), not enough space for the breakfast crowd, folks had to sit on the floor and overflow into the reception area, entrance is difficult off i-35, signs to a back entrance would make it easier for those coming from the south side (most that come from the airport). Oh and the tv is in a weird spot so it doesn't turn all the way to the left, it can only go straight, where there's a wall, or the right. This is probably okay for the subset of rooms that have a flipped blueprint to the one we got.
- 5/5
Exceptional
- 4/5
Location was good and free breakfast always rocks Went during a baseball tournament weekend and there was a lot of kids in the pool. A little to crowded for my taste
- 4/5
Very good
- 4/5
We enjoyed our stay here. Rooms are really nice, spacious, and comfortable. Breakfast has lots of options. Plenty of parking. The only issue is how incredibly slow the elevator (yes, singular) is. We ended up having to use the stairs half the time. The elevator system definitely needs an upgrade, but everything else was fantastic!
- 5/5
The rooms big and clean good staff 👌 front desk people 👌 👍
- 1.5/5
The location. The room was hot and unclean. There was glitter all over the pull out couch. The tub was not clean the towels were rough. The pool was small. The beds were not comfortable at all.
- 3/5
It was in a convenient location and the breakfast was good. The bed in the room was clean. The pool was working and clean with toys and floats for kids. Main entry of hotel was clean with complimentary drinks and snacks The elevators were so slow and tiny, by the time it got to you it would already be full, forcing you to use the stairs which there is no ac in. The tub in room wasn’t clean and the hair conditioner was completely empty. The overhead light in kitchen area didn’t work. Had a hard time finding a working ice machine. The entry door into the hotel by the pool didn’t work; I had to go through the outdoor and indoor pool area to get inside the building with my belongings.
- 4.5/5
clean throughout the property although the bathroom had some mold on the ceiling in the bathroom not a big issue but the waffles were overly sweet it was coated with sugar so when added syrup it was too much i hate throwing food away but it was too sweet for liking that way
- 4.5/5
Superb
- 1/5
Very poor
- 5/5
Exceptional
- 5/5
Breakfast was delicious. Rooms was big. Staff was super friendly
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Close to everything. Clean and well lit The elevators were having issues when we arrived
- 5/5
Everyone was very friendly
- 5/5
100 good
- 4/5
Switch couch with computer table so can watch tv on couch. Cannot see on couch
- 3.5/5
Good
- 5/5
Everything was quick and convenient. Maybe add some additional breakfast meats.
- 5/5
Everything was quick and convenient. Maybe add some additional breakfast meats.
- 4.5/5
Superb
- 5/5
Me gusta mucho quedarme ahí el personal es amigable y las habitaciones amplias 10/10
- 4/5
Good for families, clean, safe and quiet even though by the highway. Will stay again. The taco truck on the street behind hotel is good too.
- 3.5/5
Comfort
- 3.5/5
Comfort
- 4/5
Staff was so so nice. Establishment was clean. Wish elevators were not so slow though lol
- 5/5
We’ll definitely be coming back to stay this hotel was very very clean as soon as you walk in it was very welcoming. The staff were all very helpful and friendly! Complementary breakfast was amazing every day!
- 5/5
The breakfast is nice. They serve a lot of food. I went for breakfast at 10:30 and there was still food left. The rooms where clean and it's quiet. Over all you will love the space
- 4/5
The phone line did not work to call for room service. Breakfast food lasts before the scheduled time and did not replenish
- 4/5
Conveniently located close to dining options, shopping. Large room with kitchenette. Breakfast included. Free parking also.
- 5/5
The bed, the suite layout, the lighting, the amenities, the breakfast...everything was on point.
- 5/5
The hotel was great. The room was very clean and spacious. Thank You for a good weekend!
- 5/5
Everything?
- 3/5
Off the highway, so quiet. Plenty of parking. Quick check in. Good breakfast. Sleep sofa is worthless. Since you can't sit on it comfortably it's a cheap bed for kids. The adjacent room (i hate adjoining rooms) had 5 kids and 2 adults!
- 3/5
Off the highway, so quiet. Plenty of parking. Quick check in. Good breakfast. Sleep sofa is worthless. Since you can't sit on it comfortably it's a cheap bed for kids. The adjacent room (i hate adjoining rooms) had 5 kids and 2 adults!
- 5/5
The staff were sweet, very informative. The location was great to be away from the inner city but not far from stores or restaurants. The hotel was very clean. Nothing to complain on.
- 5/5
The staff were sweet, very informative. The location was great to be away from the inner city but not far from stores or restaurants. The hotel was very clean. Nothing to complain on.
- 3/5
Sanitization wipes in exercise room were not provided even after two reminders
- 4/5
Overall a nice weekend stay
- 4/5
Overall a nice weekend stay
- 5/5
Exceptional
- 3.5/5
Location is good. Breakfast was decent for a hurry morning start. The hotel is a bit run down, the elevator was not working from time to time. At breakfast, the juice and soda machine was broken. The 4th floor ice machine was broken.
- 4.5/5
Food
- 3.5/5
Location is good. Breakfast was decent for a hurry morning start. The hotel is a bit run down, the elevator was not working from time to time. At breakfast, the juice and soda machine was broken. The 4th floor ice machine was broken.
- 4.5/5
All Food
- 4/5
It’s located near the Highway. There are many restaurants nearby.
- 4/5
It’s located near the Highway. There are many restaurants nearby.
- 5/5
Everything?
- 4/5
Everything was good!
- 3/5
Pleasant
- 5/5
My honest opinion breakfast is over. Amazing front desk. People are very, very helpful. They done Very good customer care also Thanks everybody work at that location each of you are amazing Everything was good
- 5/5
My honest opinion breakfast is over. Amazing front desk. People are very, very helpful. They done Very good customer care also Thanks everybody work at that location each of you are amazing Everything was good
- 5/5
The breakfast was replenished on the
- 2/5
That I didn't have hot water for two days
- 3/5
Pleasant
- 2/5
The pool That I didn't have hot water for two days
- 5/5
Breakfast, pooland room. No complaints
- 5/5
No complaints
- 5/5
It was very clean and well maintained. NA
- 5/5
It was very clean and well maintained. NA
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Clean outside and inside Rooms were comfortable Beds comfortable Staff friendly and helpful Nothing
- 5/5
Clean outside and inside Rooms were comfortable Beds comfortable Staff friendly and helpful Nothing
- 5/5
Exceptional
- 0.5/5
I stayed a month ago and till this day.. they didn’t return my deposit which is honestly bad manner !
- 0.5/5
I stayed a month ago and till this day.. they didn’t return my deposit which is honestly bad manner !
- 5/5
Exceptional
- 5/5
Breakfast was good.
- 5/5
Exceptional
- 4.5/5
Clean and good location.
- 4.5/5
Clean and good location.
- 5/5
Everything
- 4/5
Very good
- 5/5
Nothing it was great no complaints
- 5/5
Staff very helpful Nothing it was great no complaints
- 4/5
The breakfast was great.
- 1.5/5
It was cold.
- 4/5
Very good
- 1.5/5
It was cold.
- 4.5/5
Superb
- 2/5
They lost me a package and they didn’t gave me any solution…
- 3/5
I can't rate this property as I didn't stay there. I had called that i will be checking in late but upon arrival i was told the hotel was fully booked and they didn't have any rooms available. They did transfer me to a sister hotel courtyard mariott although that process was not as smooth as i expected.
- 5/5
Clean Everything
- 2.5/5
Our room was never cleaned after leaving the hotel for the entire day. Room was no cleaned. The restrooms are odd placement which is why they don’t post the restroom on the photos for a reason. And they don’t look very appealing.
- 0.5/5
Scammmnm
- 5/5
Well maintained rooms, good breakfast
- 4/5
- 3/5
NO HOT WATER IN THE SHOWER FOR ALL DURATION OF OUR STAY TOILET PLUGGED AFTER 1 USE
- 4/5
The location was good, the breakfast was great. (Plenty to choose from).staff was friendly
- 4.5/5
Property was clean and staff was very courteous N/A
- 5/5
Yes everything on point
- 2/5
Room smelled like mildew, used our own air freshener to treat carpet because it was so bad. Bed was super warn down and for sure needs to be replaced. There was dust all over the edges and seems of the walls, even the top on the TV. Staff experience was top notch, great people working at the hotel.
- 4/5
parking was safe too
- 5/5
Everything was great! Definitely going back when I'm in the area.
- 5/5
The location was perfect even if you’re just looking for a getaway. Hotel was nice and comfy overall! The restroom could use a bit of an upgrade but it’s not a huge dealbreaker, it’s mostly the lighting that made it seem dull.
- 5/5
The property was cleaned and the staff were very helpful. The water was lukewarm in the shower.
- 5/5
Clean room
- 5/5
Family trip for sports. Was fine for the occasion. Clean room. Plenty of amenities. Washer dryer requires quarters which was annoying, but at least the options are there.
- 5/5
the gym had enough equipment, good condition of facility
- 5/5
The room was very clean, and there was a good breakfast. N/A
- 5/5
1am late checkout!
- 1/5
Electricity went out while staying customer service was nonexistent on the issue had to leave earlier than need had to get ready in dark couldn’t even do my morning routine to get ready no option to shower and was brushed off when I tried to talk to the mgr and staff
- 5/5
What an amazing place to stay. On our visit to Austin we spend at the hotel. Loved everything about the place.
- 5/5
Awesome size for 5 ppl
- 5/5
Main thing is a comfortable bed and quiet room. Complimentary Breakfast is also good, especially the crustless soufles.
- 5/5
Place was spacious for a family of 5, had a sofa that converted to a bed. Good breakfast selection and clean dining room. Quiet night and friendly staff. Restroom could benefit from an upgrade but for the affordable price I would say that it was better than expected
- 5/5
Room was super clean and super comfy!
- 4/5
Nice hotel, good customer service, had some stains on the floor in the hotel room, and an 'old' smell. Overall good experience though.
- 5/5
Nice breakfast.
- 3/5
The AC didn't work, even after the guy came and "fixed it". It was extremely warm all night.
- 4/5
Breakfast was ok Exact same selections every day we were there was a little disappointing but otherwise great
- 5/5
It was clean, and was close to restaurants, and amenities
- 5/5
It was clean, and was close to restaurants, and amenities
- 5/5
Great staff and clean.
- 5/5
Great staff and clean.
- 5/5
Overall great
- 5/5
Overall great
- 5/5
Nice , and all my entire family love that
- 5/5
Nice , and all my entire family love that
- 5/5
very friendly person who checked us! Best we've ever had!
- 5/5
very friendly person who checked us! Best we've ever had!
- 5/5
Everything was great!!
- 5/5
Everything was great!!
- 4/5
It’s easy to get to. Beds were comfortable and the linens were soft
- 4/5
It’s easy to get to. Beds were comfortable and the linens were soft
- 5/5
Clean room. Breakfast was great. No bacon though.
- 5/5
Clean room. Breakfast was great. No bacon though.
- 5/5
Nice room, courteous staff, great experience.
- 5/5
Nice room, courteous staff, great experience.
- 3/5
Weird kind of cramped layout, shower curtain
- 3/5
Weird kind of cramped layout, shower curtain
- 5/5
Suite was clean, comfortable, and well maintained. Staff is friendly and helpful. Complimentary breakfast is easy to use, and healthy (if you want it to be.)
- 5/5
Suite was clean, comfortable, and well maintained. Staff is friendly and helpful. Complimentary breakfast is easy to use, and healthy (if you want it to be.)
- 5/5
Good people and food
- 5/5
Good people and food
- 5/5
Great
- 5/5
Great
- 5/5
Un lugar limpio amable y cómodo cerca de la 35 y tienes todo a tu alcance buen desayuno solo nos tocó una habitación al lado de el elevador había un poco de ruido pero e general muy bien
- 5/5
Un lugar limpio amable y cómodo cerca de la 35 y tienes todo a tu alcance buen desayuno solo nos tocó una habitación al lado de el elevador había un poco de ruido pero e general muy bien
- 1/5
I booked a king bed room, and upon check in, all they had available was a double room that was wheelchair based. Very upset with the room.
- 1/5
I booked a king bed room, and upon check in, all they had available was a double room that was wheelchair based. Very upset with the room.
- 5/5
Welcoming staff very clean
- 5/5
Welcoming staff very clean
- 3/5
This was our first time in a Marriott. The property was nice and the room was nice and spacious. It only has one TV and it has a sitting area. The closet was tiny.The one amenity that I was looking forward to was the indoor pool. Unfortunately it was closed for maintenance, they did have a date that the pool was going to be home. The shower pressure was okay but the water did not get hot. Lol my husband isn't crazy over hot water and he had something to say about how hot it was.
- 3/5
This was our first time in a Marriott. The property was nice and the room was nice and spacious. It only has one TV and it has a sitting area. The closet was tiny.The one amenity that I was looking forward to was the indoor pool. Unfortunately it was closed for maintenance, they did have a date that the pool was going to be home. The shower pressure was okay but the water did not get hot. Lol my husband isn't crazy over hot water and he had something to say about how hot it was.
- 3/5
The swimming pool was in construction
- 3/5
The swimming pool was in construction
- 5/5
Excelente
- 5/5
Excelente
- 3/5
The room was outdated and beds were uncomfortable.The layout of the rooms were good but the bathtub had been patched and the bathroom was small.When you walk in the lobby the smell of bleach is strong from the indoor pool close by.The food was good but not a lot of choices and they ran out of things.I give it 3 stars!⭐️ ⭐️⭐️
- 3/5
The room was outdated and beds were uncomfortable.The layout of the rooms were good but the bathtub had been patched and the bathroom was small.When you walk in the lobby the smell of bleach is strong from the indoor pool close by.The food was good but not a lot of choices and they ran out of things.I give it 3 stars!⭐️ ⭐️⭐️
- 5/5
Everything was great from check in to check out.
- 5/5
Everything was great from check in to check out.
- 5/5
Good breakfast
- 5/5
Good breakfast
- 5/5
Spacious room, comfy bed, clean property. Hope to stay again.
- 5/5
Spacious room, comfy bed, clean property. Hope to stay again.
- 5/5
Our stay was wonderful! The front desk team at check in were kind and helpful. Breakfast, well was breakfast. It’s a small space for the size of the hotel, so it became crowded very quickly. We chose this hotel for the indoor pool for our toddler and it was a hit!
- 5/5
Our stay was wonderful! The front desk team at check in were kind and helpful. Breakfast, well was breakfast. It’s a small space for the size of the hotel, so it became crowded very quickly. We chose this hotel for the indoor pool for our toddler and it was a hit!
- 5/5
Awesome hotel , clean and they have good Breakfast
- 5/5
Awesome hotel , clean and they have good Breakfast
- 4/5
The hotel itself was hot. In our room, we had AC at 61 and everyone was just hot. I’m not sure why. We had to open window just to feel some what of a cool breeze
- 4/5
The hotel itself was hot. In our room, we had AC at 61 and everyone was just hot. I’m not sure why. We had to open window just to feel some what of a cool breeze
- 3/5
Room good. It was a bit tight in design. I could barely walk around the beds. But it was nice, clean and the staff was wonderful
- 3/5
Room good. It was a bit tight in design. I could barely walk around the beds. But it was nice, clean and the staff was wonderful
- 2/5
Bad plumbing. Toilet in the room did not work and broke down twice. Breakfast was ok nothing to brag about. Staff was courteous.
- 2/5
Bad plumbing. Toilet in the room did not work and broke down twice. Breakfast was ok nothing to brag about. Staff was courteous.
- 3/5
Bathroom tub area needs to be colored or replaced or something. It looked horrible and dirty and old pain peeling off gross to touch. Breakfast could’ve been better. Pancakes were dry staff members there were two of them in the breakfast area. They were just chatting in their room, they could’ve gone out there and put a fresh one. There should be fresh waffle machine.. Everything else was good.
- 3/5
Bathroom tub area needs to be colored or replaced or something. It looked horrible and dirty and old pain peeling off gross to touch. Breakfast could’ve been better. Pancakes were dry staff members there were two of them in the breakfast area. They were just chatting in their room, they could’ve gone out there and put a fresh one. There should be fresh waffle machine.. Everything else was good.
- 5/5
The staff was great room was clean and amenities were excelent
- 5/5
The staff was great room was clean and amenities were excelent
- 5/5
I loved my stay!! The beds are comfortable!! Very clean!!! Cozy and relaxing...The breakfast was good!! The front desk clerk was awesome!!! Can't wait to book again!!!
- 5/5
I loved my stay!! The beds are comfortable!! Very clean!!! Cozy and relaxing...The breakfast was good!! The front desk clerk was awesome!!! Can't wait to book again!!!
- 5/5
We loved this hotel so much we extended our stay! The breakfast kept us walking up early in time to not miss the variety and selection! Chocolate milk, three types of yogurt, three tries of fruit
- 5/5
We loved this hotel so much we extended our stay! The breakfast kept us walking up early in time to not miss the variety and selection! Chocolate milk, three types of yogurt, three tries of fruit
- 5/5
The room was clean, the breakfast was consistent, abundant and delicious. Staff was courteous and caring.
- 5/5
The room was clean, the breakfast was consistent, abundant and delicious. Staff was courteous and caring.
- 5/5
Clean room, amazing staff and wonderful breakfast.
- 5/5
Clean room, amazing staff and wonderful breakfast.
- 5/5
friendly staff, delicious breakfast varieties, comfy bed
- 5/5
friendly staff, delicious breakfast varieties, comfy bed
- 1/5
They clean our room. We did not feel welcome. The breakfast attendant was angry. She was slamming doors and cabinet doors. The front desk attendant was ok.
- 1/5
They clean our room. We did not feel welcome. The breakfast attendant was angry. She was slamming doors and cabinet doors. The front desk attendant was ok.
- 5/5
The bed was comfortable. The room was spacious and had everything we needed.
- 5/5
The bed was comfortable. The room was spacious and had everything we needed.
- 5/5
The staff was amazing, I didn’t get her name but she checked me in and she was so friendly. I did not like that the ice machine on our floor did not work or in floor 3 but we found one that did work. Look forward to returning.
- 5/5
The staff was amazing, I didn’t get her name but she checked me in and she was so friendly. I did not like that the ice machine on our floor did not work or in floor 3 but we found one that did work. Look forward to returning.
- 5/5
The staff was amazing, I didn’t get her name but she checked me in and she was so friendly. I did not like that the ice machine on our floor did not work or in floor 3 but we found one that did work. Look forward to returning.
- 4/5
clean. space for working
- 4/5
clean. space for working
- 5/5
Price in the bar are crazy ,
- 5/5
Price in the bar are crazy ,
- 5/5
The access road immediately after the U-turn is a challenge! But, the hotel is wonderful. Clean. Friendly staff. Decent morning breakfast. And the walk around the pond is nice and refreshing.
- 5/5
The access road immediately after the U-turn is a challenge! But, the hotel is wonderful. Clean. Friendly staff. Decent morning breakfast. And the walk around the pond is nice and refreshing.
- 5/5
It was cool for a night…. They had good breakfast
- 5/5
It was cool for a night…. They had good breakfast
- 5/5
Very clean. Self parking is available. Not far from downtown
- 5/5
Very clean. Self parking is available. Not far from downtown
- 4/5
Bed was no good.
- 4/5
Bed was no good.
- 5/5
Nice clean hotel. Lots of shops close by. And plenty of parking.
- 5/5
Nice clean hotel. Lots of shops close by. And plenty of parking.
- 5/5
Great place to visit
- 5/5
Great place to visit
- 5/5
It was clean and breakfast was good, but no waffles. Location was convenient, but highway construction was a bummer.
- 5/5
It was clean and breakfast was good, but no waffles. Location was convenient, but highway construction was a bummer.
- 5/5
Continent
- 5/5
Continent
- 2/5
Poor quality of bedding, bathroom too small in a king room- very dirty and stained tiles/walls, smelly room,
- 2/5
Poor quality of bedding, bathroom too small in a king room- very dirty and stained tiles/walls, smelly room,
- 4/5
Bathroom needs to be grouted and updated.
- 4/5
Bathroom needs to be grouted and updated.
- 1/5
Do not book a room here. I booked and prepaid for a room with 2 queen beds during my family vacation with my kids. Upon arrival I was informed that they did not have the room I booked available and that they only have rooms with 1 bed. I ended up sleeping on the floor. When i spoke with the hotel manager informed me that despite paying for and prebooking a room with 2 beds, they dont guarantee you will get what you pay for. Hotel staff informed me that this hotel does this sort of thing all the time. Marriot should be embarrassed and ashamed of this practice as well as the hotels handling of the situation.
- 1/5
Do not book a room here. I booked and prepaid for a room with 2 queen beds during my family vacation with my kids. Upon arrival I was informed that they did not have the room I booked available and that they only have rooms with 1 bed. I ended up sleeping on the floor. When i spoke with the hotel manager informed me that despite paying for and prebooking a room with 2 beds, they dont guarantee you will get what you pay for. Hotel staff informed me that this hotel does this sort of thing all the time. Marriot should be embarrassed and ashamed of this practice as well as the hotels handling of the situation.
- 5/5
It’s always a pleasant checkin and a quiet evening. Can’t wait for breakfast.
- 5/5
It’s always a pleasant checkin and a quiet evening. Can’t wait for breakfast.
- 5/5
The beds were so comfortable. I really enjoyed my late check-out.
- 5/5
The beds were so comfortable. I really enjoyed my late check-out.
- 4/5
We really enjoyed our stay
- 4/5
We really enjoyed our stay
- 3/5
Didn't clean the room each day which we stayed there.
- 3/5
Didn't clean the room each day which we stayed there.
- 5/5
Another great experience
- 5/5
Another great experience
- 5/5
Was good
- 5/5
Was good
- 5/5
Was really good
- 5/5
Was really good
- 5/5
Was great!
- 5/5
Was great!
- 5/5
Was great
- 5/5
Was great
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
Nice... better than hotels near downtown
- 5/5
Nice... better than hotels near downtown
- 5/5
Clean & conveniently located for access to highway- stores etc.. would stay again
- 5/5
Clean & conveniently located for access to highway- stores etc.. would stay again
- 5/5
I like the rooms and indoor pool
- 5/5
I like the rooms and indoor pool
- 5/5
Hotel was near the Macomb stadium and it had a great area of convenience for food groceries, etc.
- 5/5
Hotel was near the Macomb stadium and it had a great area of convenience for food groceries, etc.
- 2/5
carpets are dirty, bathroom fixes are broken, walls have cracks and bulges from water leakage. Overall not very clean
- 2/5
carpets are dirty, bathroom fixes are broken, walls have cracks and bulges from water leakage. Overall not very clean
- 4/5
Clean with daily room service. Easy accessibility to restaurants, shopping, HEB, downtown within 15-20 min. Safe parking with camera. Happy with breakfast options.
- 4/5
Clean with daily room service. Easy accessibility to restaurants, shopping, HEB, downtown within 15-20 min. Safe parking with camera. Happy with breakfast options.
- 5/5
Loved our stay here. Very nice and cleaned rooms. Breakfast was great also. The girl at the front desk was so nice and very attentive.
- 5/5
Loved our stay here. Very nice and cleaned rooms. Breakfast was great also. The girl at the front desk was so nice and very attentive.
- 5/5
Excellent stay!! Pool party was very fun and enjoyed the breakfast before heading to work..
- 5/5
Excellent stay!! Pool party was very fun and enjoyed the breakfast before heading to work..
- 3/5
Booked room with 2 Queen beds but were told that they were not available. We're given 1 King bed and a sofa for 4 people.
- 3/5
Booked room with 2 Queen beds but were told that they were not available. We're given 1 King bed and a sofa for 4 people.
- 5/5
It was a good start overall. Friendly staff
- 5/5
It was a good start overall. Friendly staff
- 4/5
Fast service and friendly staff.
- 4/5
Fast service and friendly staff.
- 5/5
Everything was good except for the elevator it was too slow
- 5/5
Everything was good except for the elevator it was too slow
- 5/5
Friendly staff, good breakfast, clean room
- 5/5
Friendly staff, good breakfast, clean room
- 3/5
Good value
- 3/5
Good value
- 4/5
State Baseball trip - Affordable, Nice room - great stay
- 5/5
Business trip
- 5/5
Wonderful breakfast. Air is always perfect!
- 5/5
Nice quiet area
- 4/5
The room seemed a little run down, but the service and attention at the hotel was amazing!
- 5/5
Memor the front desk Host was really nice and very accommodating.. one of my all-time favorite so far.
- 4/5
Cleanliness and amenities.
- 5/5
Breakfast needs to be improved
- 5/5
The room was clean, and the bed was comfortable as always.
- 5/5
The hotel overall was great. The room layout was spacious and ours was clean. Breakfast was delicious plenty to choose and always restocked. The hotel provided a good value for the price. Definitely will continue in my next stay.
- 5/5
It was nice and clean, nice, and close to downtown Austin
- 5/5
Place was great. Very clean, smelled really nice.
- 2/5
For a Marriott I was very disappointed. This hotel is in desperate need of a renovation. There were two holes in the carpet that were quite an eyesore. The tub had yellow around it especially in the corner of the tub. The tub was quite slippery and I was afraid of falling when I took a shower. The grab bar was by the shower head but you have to move forward to get soap and shampoo. And you can’t get out with the grab bar because the toilet was in the way.
- 1/5
I woked up to skin rash. all of my body is filled with rash especially in my upper body, arms and hands. I believe they never changed their bedsheets and blanket. Will never stay here!!
- 5/5
Very Good
- 4/5
The hotel located near Vietnamese restaurants and market. If you are looking for a place that have good asian food, ypu might want to consider this area
- 5/5
Front desk was excellent! Friendly guests. Wonderful atmosphere.
- 1/5
The property was overbooked and so I was moved to a sister Inn. Not hotel but Inn and i wasnt notified prior either and there was no effort to try and secure a room for me at the location even though Im a long term attendee.
- 5/5
My room smelled so good and was very clean. The breakfast was good!!!! The front desk clerk's were great!!! I will definitely book again...
- 5/5
Comfy, affordable, yummy breakfast, convenient to area.
- 5/5
The manager was so nice and gave us great service.
- 5/5
Daniel checked us in, very nice guy. The Hotel was very clean including outdoor pool and gym. They have a bar, and other things for entertainment. There is a breakfast place in front of it that was good.
- 4/5
Easily accessible from hwy
- 5/5
Good choice
- 4/5
The staff was more than accommodating and very pleasant to their guests. The only hiccup is the elevator would randomly stop working.
- 4/5
Smell of the room is bad. The service and location is very good.
- 1/5
Hotel is in a terrible area. Came back to the ceiling leaking through into the bathtub so they said they would switch me rooms. Waited two hours (until after midnight) to actually get switched. I couldn't find anyone at the front desk and once I did, they had completely forgot about me. Had a fire alarm at 4:30am due to the leaks AND they had ants and roaches, dirty floors and bathtub. I had a nightmare of an experience here....
- 3/5
Check in took a while since no one was at the front desk & only one person was working, so took her a while to make it to the front desk since she was alone & this was at 3pm check in time. Someone set the fire alarm off & it woke everyone up at 5am & we had to evacuate & nobody even said what was the reason after 30 min of the alarm going off.
- 4/5
Price
- 1/5
Evacuated early in the morning due to “fire” woke up my kids.
- 2/5
The property is old which is fine, places to eat. An heb and food all around. The room itself is ok run down but we were stuck in a room in which the door didn’t lock. Don’t stay here. We asked for another room and he said they didn’t have any. Room 516. The young man was polite and compensated us with $20 but not worth it all . We had to lock the room with the hinge from the top and put the sofa bed against the door. Never again . Don’t stay here.
- 5/5
All amazing !!
- 5/5
Great hotel. The location was near shopping and restaurants, perfect location.
- 1/5
Rude, very rude Customer service
- 1/5
Was next to the maintenance room I believe so it was very noisy early in the morning before checkout time. Housekeeping was knocking on my door and it wasn’t checkout time yet. Very noisy and did not sleep at all.
- 5/5
The room was clean and spacious. The staff were friendly and helpful. We enjoyed the indoor pool and breakfast. It was close to what we needed.
- 5/5
Clean, quiet and safe.
- 5/5
It was such a beautiful and quiet place. The view was amazing. Our room was massive. Very clean. The tub was my favorite part. Perfect for relaxing! Will be back.
- 5/5
Easy check-in and bed was comfortable. Staff was very helpful.
- 3/5
This Springhill suites is very sub-standard compared to other Springhill suite locations . There was a gross stain on the mattress in the sofa bed amd only a little lamp for lighting where the queen beds are —it was super dark and the front desk does not have a lamp to provide. Pillows were flat and lumpy. Breakfast didn’t have a waffle bar as it usually does Springhill suites. It was a quiet location and convenient to the freeway.
- 5/5
Very nice and clean. The rooms are very big. Breakfast was very good.
- 1/5
Horrible experience! Room was dirty! There’s was roaches in our room and there wasn’t any rooms available to accommodate my friends & I we had to cancel our room then drive back home to San Antonio. And to make things worse, we got stuck in the elevator!
- 5/5
we had an amazing stay at this location, the pool is heated. it was freezing outside and our kids are able to swim indoor. that's a plus. the room is very clean and spacious.
- 5/5
Very nice. We had a good stay.
- 5/5
Kinda noisey!
- 3/5
Told us breakfast was until 10
- 3/5
Though the property was safe and quiet, it was quite old and everything was old and not in perfect condition like beds, toilet etc
- 5/5
It was great. The breakfast could use a little upgrade, but overall a great experience.
- 4/5
The bathroom needs mainteinance
- 5/5
Ill definitely recomend to saty here , toom are nice and clean
- 5/5
Great property! Staff was amazing
- 5/5
Great weekend visiting with Grandkids. Child friendly hotel with very nice roomy accommodations and indoor pool were a plus. The desk clerk was exceptional in finding getting us connecting rooms which added to the stay.
- 5/5
Great place
- 2/5
Room was not clean dirty sofa and torn carpet.poor wifi. Couldn't work. No veg options in breakfast so no breakfast for me
- 1/5
Very disappointed wthe Springhill
- 4/5
Areas for improvement: The bathroom had paint chipping off the tub so that was not very appealing. Also, I could hear guests in neighboring rooms, so if you are a light sleeper that might be an issue for you. Smoking was allowed very close to the hotel entrance so that was not pleasant for non-smokers. Again, great overall value for the stay and bed was comfortable. Additionally a variety of fresh fruits, oatmeal, lots of grab and go options for breakfast.
- 5/5
Great experience thanks to an amazing team/staff!
- 5/5
Always great service at this property. Great staff
- 2/5
I had reservations days in advance and wad transferred to another smaller sister hotel on the day of my arrival. All supposedly there was a race going on in town. So because I made reservations through a third company and paid less they decided i should stsy in a less quality hotel. Was totally shocked and upset with their actions and addit
- 5/5
The hotel was really good. And at a decent price. I was upset at first since the pool was out of order (only reason we booked), but it was back in order the same night. A lot of construction around, but overall a good stay. Will book here again.
- 4/5
Very comfortable stay
- 4/5
The staff was very friendly and helpful. The hotel is 20 min from everything in Ausitn and that was a great plus for our business/pleasure trip.
- 4/5
Good