Ubud Raya Villa

The location, staff and food was excellent. Great options for breakfast and dinner. Fast service and good family activities in the resort. The villas could do with a bit more maintenance. Some of the appliances in the Villa kitchen did not work.

This was our second time back and we returned for the beautiful property/villa: Room was comfortable, loved our private pool and backyard. The staff was quick and responsive to our requests. Wifi was unusable in the evening, including connecting to streaming services (no local TV available). The shuttle service to Ubud Centre only runs two times a day and only one way. You need to pay for a return trip: This needs to be clearly stated in booking, especially when the surrounding area isn’t walkable. Didn’t love being asked to leave a Google review before even seeing our room in exchange for an upgraded service.

Bad

The room and staff was really very kind, loving and great they are so welcoming and they do there best to keep there customers happy. The food here is also amazing. The location of this property is also very good. Best thing is the cleanliness of the whole property is really up to the mark. Everything was up to the mark.

Good

Private pool and sitting area Maintenance and upkeep of rooms and other areas was poor

The staff is really good and helpful. Always greet you with a smile and try to do whatever is possible in their limit. The property was nice and clean. Room sizes are pretty big and spacious. Living area furniture is a little bit older and with a moisture smell. But maybe it is due to Ubud weather which is always humid. 2 bedroom villa is in front of the property so you will hear traffic sounds especially in the morning. Resort activities are limited.

Exceptional

The staff were friendly. That's about the only positive thing that came out of my trip. The resort's pictures online are pretty much deceiving. The general upkeep of the rooms and the private pool is poor. The PowerPoints are not secured to the wall and your charging will require something heavy to hold the plugs in place. If you enjoy the occasional rat scurrying across your dining area, huge black ants on the bed frames and spiders the size of tennis balls lurking in the wardrobes, this is the right villa for your next stay. The breakfast has a poor selection of food too. And if you want that additional 'spooky' experience, do request the Kunti 3 bedroom villa (the villa's name doesn't help much). You might have an additional female dressed in white hanging out near the pool after 2am.

Staff were the most accommodating and helpful friendly people, beautiful rustic setting with lovely villa, amazing little private pool and outdoor secluded space, would definitely stay again. Hard to dislike anything but You have to like the sound of nature! Some wildlife can be noisy in the night if you are a light sleeper, however, it didn't ruin the experience.

Superb

Nothing Upon arriving at the villa for my stay in the Nakula room, I encountered several issues that significantly impacted my experience. First, despite requesting a late check-out due to my late check-in at 8 PM, I was informed that this was not allowed. This felt particularly frustrating, as I was expecting a more accommodating policy considering the circumstances. Once I entered the room, I was surprised to find a frog inside. While it might seem like a minor inconvenience, it was certainly unexpected and added to my discomfort during the stay. The situation did not improve when I decided to take a dip in the pool. It was notably dirty, and when I inquired about it, I was told that the condition was a result of the recent rain. This explanation did little to alleviate my disappointment, as I had hoped for a cleaner facility. In terms of kitchen amenities, I found the equipment lacking. The kitchen was equipped with only a knife, and there were no spoons or drinking glasses available—only tea cups. This made it difficult to prepare or enjoy any meals comfortably. Sofa in the living room super dirty and wet full of water. Breakfast was another letdown. I arrived at 10:40 AM, just before the cutoff time, only to find that most of the food was already gone. One staff member informed me that there was no food left at all. I had to wait, and when food was finally brought out, it was a small portion, inadequate for my group of four. Overall, my stay was marred by these issues, which left me feeling disappointed and frustrated. The lack of attention to detail and guest comfort was apparent throughout my experience.

I like their services very fast response. And the place very nice. Is was the swimming pool. We feel still dirty.

Cleanliness It’s very scary in night

We arrive at the late at night and the staff was so nice , very welcoming. They gave us a nice welcoming juice made with a type of flower which was really delicious and refreshing. Everyone there was nice, the receptionist, the people working outside the garden , the security they made me and my family feel safe. They had a whatsapp system for messages, and they replied fast to my message. Thank you so much, ubud raya Villa. I definitely recommend it.

Eggs Benedict breakfast Too far away from the center of Ubud.

Very good

AC

Very good

The build and hospitality. The connectivity was good from the location. We could easily go to different places.