Staybridge Suites San Antonio by IHG
About Staybridge Suites San Antonio by IHG
Across from San Antonio International Airport, this all-suite hotel provides a free airport shuttle, a rooftop pool and spacious suites with full kitchens. A living area with a work desk and cable TV is provided in all suites at this hotel. Most suites offer a sofa bed. A breakfast buffet is served each morning at Staybridge Suites San Antonio Airport. A convenience store is also available to purchase snacks and drinks to take back to the room. The San Antonio Airport Staybridge offers a 24-hour fitness center as well as a business center. Guest laundry services are also available. This hotel is less than a 5 minute drive from North Star Mall and several popular area restaurants. Downtown San Antonio and the San Antonio Riverwalk are about a 15 minute drive away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
Reviews
Guests generally have a positive experience at this hotel, appreciating the clean and spacious rooms, comfortable beds, and friendly staff. The breakfast is often highlighted as a strong point. However, some guests have encountered issues with parking, maintenance, and cleanliness in certain areas.
- Clean and spacious rooms
- Comfortable beds and friendly staff
- Limited parking
- Maintenance issues in some rooms
- 5/5
I have to say, the night shift receptionist was the nicest, kindest person ever. In all the hotels we’ve ever stayed at, she treated us the best. She was very professional and made sure we were attended right away and was so sweet. I would stay here again just because of she treated my family and I. I didn’t get her name but she has short hair.
- 5/5
near the airport bunch of food areas staff is friendly rooms are clean great stay
- 3/5
- Hotel staff warm welcome - Complete breakfast on time every day - Hotel Tub perfect
- 5/5
A great value
- 0.5/5
Bad
- 5/5
Excellent breakfast every morning Good staff Excellent Hot hub.
- 4/5
The hotel was run down, plus the whole floor smelled like weed. Last time, I am staying here.
- 5/5
Great location
- 5/5
Exceptional
- 4/5
The breakfast was excellent. The first morning they had sausage patties and scrambled eggs. They have a build your own parfait set up , boiled eggs and pastries. The second morning they offered bacon and omelettes. The only downside was an elevator on one side did not work but was honestly probably a blessing because after the breakfast I needed some extra steps.
- 4/5
Very nice staff! Floors were a little greasy. Soap handle was broken in the bathroom… bathrooms were very old.
- 5/5
Nice and cozy Nothing
- 5/5
Nice and cozy Nothing
- 5/5
👍
- 5/5
Everything was very good
- 5/5
Always my in town get away spot love the location
- 4/5
Big comfortable beds but not this time. The bed seemed worn on the side closest to the bathroom. It looked like a handicap room, which was fine for us except the bed, not so comfy anymore. Noisy neighbor shouting next to us, but the front desk helped us out with that.
- 4/5
We love having a full kitchen. The room is very spacious. It's normally a pretty quiet place to stay. Big comfortable beds but not this time. The bed seemed worn on the side closest to the bathroom. It looked like a handicap room, which was fine for us except the bed, not so comfy anymore. Noisy neighbor shouting next to us, but the front desk helped us out with that.
- 4.5/5
Great value Needs updates
- 4.5/5
Needs updates
- 4/5
Very good
- 4/5
Very good
- 4/5
The room was very comfortable for my family. Wish we would have stayed there longer
- 4/5
The room was very comfortable for my family. Wish we would have stayed there longer
- 5/5
Centrally located Nothing
- 5/5
Centrally located Nothing
- 4/5
The staffs were friendly and helpful. It was pretty decent hotel for the amenities provided. Parking!!!! Parking lot is way too small to accommodate all the guests. The room was not kept well. Broken door knob… some odors in bathroom? Breakfast was ok.
- 4/5
The staffs were friendly and helpful. It was pretty decent hotel for the amenities provided. Parking!!!! Parking lot is way too small to accommodate all the guests. The room was not kept well. Broken door knob… some odors in bathroom? Breakfast was ok.
- 5/5
The hotel regardless clean i wish the shower was a walk in bot a tub
- 5/5
The hotel regardless clean i wish the shower was a walk in bot a tub
- 2.5/5
To many broke things in the room. The bathroom door was too big and hung up on the floor. It would barely open. The ironing board was broke and I had to lay it on a table to iron my shirt. The staff didn’t know how to operate the stove top and the tv didn’t have volume on the channel I wanted to watch…uggh bad experience overall
- 2.5/5
The room was spacious To many broke things in the room. The bathroom door was too big and hung up on the floor. It would barely open. The ironing board was broke and I had to lay it on a table to iron my shirt. The staff didn’t know how to operate the stove top and the tv didn’t have volume on the channel I wanted to watch…uggh bad experience overall
- 4/5
Wonderful and pleasant staff.
- 4/5
Wonderful and pleasant staff.
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
The staff was very helpful and nice, the room was big and there was complimentary coffee 24/7
- 5/5
The staff was very helpful and nice, the room was big and there was complimentary coffee 24/7
- 5/5
The staff was friendly and the room was comfortable and clean Parking was definitely limited within the barricaded area
- 5/5
The staff was friendly and the room was comfortable and clean Parking was definitely limited within the barricaded area
- 4/5
Breakfast was good but didn't offer muslim or vegan protein substitute like turkey sausage or bacon. Otherwise the breakfast was great. Not too much caused a problem.
- 5/5
Excellent Pool closed at 10pm
- 4/5
Everything was well maintained. Shower took way too long to get to the temperature I wanted though. The room service was great, they changed the towels everyday. Unfortunately the bed sheet for the sofa bed was moldy and gross, so we had to ask for another one. Breakfast was very good, everything seemed fresh and well prepared. Parking was a bit expensive, but the laundry was free, which balanced it out. The quality and service of this hotel was amazing in general and I think it’s a great place to stay at for vacation or business.
- 4/5
Everything was well maintained. Shower took way too long to get to the temperature I wanted though. The room service was great, they changed the towels everyday. Unfortunately the bed sheet for the sofa bed was moldy and gross, so we had to ask for another one. Breakfast was very good, everything seemed fresh and well prepared. Parking was a bit expensive, but the laundry was free, which balanced it out. The quality and service of this hotel was amazing in general and I think it’s a great place to stay at for vacation or business.
- 2/5
The room smelled terrible, the ac wasnt cooling below 75, bathroom door didn't close, remote for seating area was missing, no extra pillows for the pullout couch, dirty vents, damaged walls and paint. Won't stay at this one ever again. Other Staybridge Suites are amazing
- 2/5
The room smelled terrible, the ac wasnt cooling below 75, bathroom door didn't close, remote for seating area was missing, no extra pillows for the pullout couch, dirty vents, damaged walls and paint. Won't stay at this one ever again. Other Staybridge Suites are amazing
- 5/5
Everything great
- 5/5
Everything great
- 5/5
Clean room. Friendly front desk staff. comfortable in all areas.
- 5/5
Clean room. Friendly front desk staff. comfortable in all areas.
- 5/5
The room was clean and very comfortable.
- 5/5
The room was clean and very comfortable.
- 0.5/5
Had a reservation. Arrived at hotel and they claimed room wasn’t available and that hotel was fully booked. Had to find new hotel in middle of night.
- 5/5
The room was spotless A+ to the cleaners and Front Staff they made it super easy to check in they even provided info on places we could visit with our family while in San Antonio
- 5/5
The room was spotless A+ to the cleaners and Front Staff they made it super easy to check in they even provided info on places we could visit with our family while in San Antonio
- 3/5
Location is great! Cockroach was in our room.
- 5/5
Left great review shortly after we came home.
- 4/5
Clean room, very nice staff
- 4/5
Clean room, very nice staff
- 3/5
n/a
- 3/5
n/a
- 4/5
Breakfast, Kitchen
- 4/5
Breakfast, Kitchen
- 4.5/5
Water on the floor by the elevator because we were on the pool level. Probably bigger rugs needed. The dishwasher was too loud.
- 5/5
Yes all qas good
- 5/5
Yes all qas good
- 5/5
Clean, friendly staff, well located - what more can you ask for?
- 5/5
Clean, friendly staff, well located - what more can you ask for?
- 5/5
Spacious rooms. Nice area to have breakfast.
- 5/5
Spacious rooms. Nice area to have breakfast.
- 5/5
Room was very spacious and well-equipped. Staff was very nice and efficient, esp. the breakfast staff! Some highway noise, which was to be expected due to location. Breakfast was varied and generous!
- 5/5
Room was very spacious and well-equipped. Staff was very nice and efficient, esp. the breakfast staff! Some highway noise, which was to be expected due to location. Breakfast was varied and generous!
- 5/5
All of it Hot to cold diverter not working . Hot or cold shower
- 5/5
Excellent in all areas!! Staff, hotel, location from airport top notch!! N/A
- 4.5/5
na
- 3.5/5
Old and run down. Needs some updating. Charged for parking. That’s stupid to charge people that are staying at your hotel for parking! Where else are we supposed to park?
- 4/5
Breakfast was delicious. Parking was limited but the hotel was at full capacity.
- 5/5
Great breakfast. Healthy and nutritious. Nothing.
- 4/5
Close to airport
- 4/5
Close to airport
- 5/5
Breakfast was great, too many options. Big room and loved that the bedroom was separated from living room.
- 5/5
Breakfast was great, too many options. Big room and loved that the bedroom was separated from living room.
- 5/5
The location was very convenient. I didn't like the trash build in the lobby trash can and hallway floor was a little dirty around the elevators
- 5/5
The location was very convenient. I didn't like the trash build in the lobby trash can and hallway floor was a little dirty around the elevators
- 5/5
Excellent
- 5/5
Excellent
- 4/5
Showing a little age but not too bad. Everyone was great.
- 4/5
Showing a little age but not too bad. Everyone was great.
- 4/5
Great staff, spacious rooms, convenient location
- 4/5
Great staff, spacious rooms, convenient location
- 5/5
Always good service and helpful staff to accommodate your stay
- 5/5
Always good service and helpful staff to accommodate your stay
- 5/5
Great, no hot tub:(
- 5/5
Great, no hot tub:(
- 4/5
Great customer service. Great breakfast, and comfortable
- 4/5
Great customer service. Great breakfast, and comfortable
- 5/5
I was surprised the nightstand hadn't been cleaned: there were long strands of hair (mine is short) and a medication wrapper.
- 5/5
I was surprised the nightstand hadn't been cleaned: there were long strands of hair (mine is short) and a medication wrapper.
- 5/5
The rooms are great size, with plenty of room. Very clean. Breakfast is great.
- 5/5
The rooms are great size, with plenty of room. Very clean. Breakfast is great.
- 2/5
No ac the entire time it was HOT!!!!
- 2/5
No ac the entire time it was HOT!!!!
- 5/5
Very good Breakfast and very clean room !
- 5/5
Very good Breakfast and very clean room !
- 1/5
Parking is very limited plus you have to pay a parking fee to keep your car secure Even though if it gets full, there’s nothing they can do about it. Don’t recommend it at all.
- 1/5
Parking is very limited plus you have to pay a parking fee to keep your car secure Even though if it gets full, there’s nothing they can do about it. Don’t recommend it at all.
- 5/5
The staff was very helpful and friendly.The room was very clean. Enjoyed our stay.
- 5/5
The staff was very helpful and friendly.The room was very clean. Enjoyed our stay.
- 5/5
Loved our suite. Got very cold and the staff was so kind. Every single one of them.
- 5/5
Loved our suite. Got very cold and the staff was so kind. Every single one of them.
- 5/5
The room was beautiful and very spacious. You definitely get the “home” vibe. The breakfast was great. Staff very friendly. The a/c wasn’t great in the room, but aside from that, our stay was wonderful. We will definitely be back!
- 5/5
The room was beautiful and very spacious. You definitely get the “home” vibe. The breakfast was great. Staff very friendly. The a/c wasn’t great in the room, but aside from that, our stay was wonderful. We will definitely be back!
- 4/5
Clean, nice staff. Pool is a plus.
- 4/5
Clean, nice staff. Pool is a plus.
- 5/5
The rooms are very nice.
- 5/5
The rooms are very nice.
- 1/5
The sink leaked and leaked all over the floor into the towels, cabinet and into the closet. The television had sound but no picture. They also said that at checkout that there was payment for parking. This did not happen at check-in. There is such limited parking at that facility, you were lucky if got a spot to park. Yet these people wanted to charge a few for parking. I will not return.
- 1/5
The sink leaked and leaked all over the floor into the towels, cabinet and into the closet. The television had sound but no picture. They also said that at checkout that there was payment for parking. This did not happen at check-in. There is such limited parking at that facility, you were lucky if got a spot to park. Yet these people wanted to charge a few for parking. I will not return.
- 5/5
It was great
- 5/5
It was great
- 5/5
.
- 5/5
.
- 5/5
A gem! One of the nicest hotel we've stayed at! Absolutely the most comfortable bed I've ever had at a hotel. Great steakhouse next door. Clean warm pool, not just for show!
- 5/5
A gem! One of the nicest hotel we've stayed at! Absolutely the most comfortable bed I've ever had at a hotel. Great steakhouse next door. Clean warm pool, not just for show!
- 5/5
Great friendly staff! The room was well cleaned. Only real complaint was no cookware but we were able to track some down.
- 5/5
Great friendly staff! The room was well cleaned. Only real complaint was no cookware but we were able to track some down.
- 5/5
night manager was excellent- Our room was very clean and had the most comfortable bed and the pillows were amazing.
- 5/5
night manager was excellent- Our room was very clean and had the most comfortable bed and the pillows were amazing.
- 5/5
Clean, quite. Good breakfast
- 5/5
Clean, quite. Good breakfast
- 5/5
A really nice place to stay with all the amenities i needed. Like an apartment. Very clean too. I'll come again
- 5/5
A really nice place to stay with all the amenities i needed. Like an apartment. Very clean too. I'll come again
- 5/5
Love it!!
- 5/5
Love it!!
- 5/5
Great location, amazing buffet breakfast, friendly and accommodating staff. Stayed for a week with family and loved it!
- 5/5
Great location, amazing buffet breakfast, friendly and accommodating staff. Stayed for a week with family and loved it!
- 5/5
The breakfast was plentiful. I like the little social hours Monday through Wednesday. We enjoyed talking to the people staying at the hotel. The staff was super friendly and helpful. It was apparently they took care of the property.
- 5/5
The breakfast was plentiful. I like the little social hours Monday through Wednesday. We enjoyed talking to the people staying at the hotel. The staff was super friendly and helpful. It was apparently they took care of the property.
- 1/5
I had to cancel, and emailed the hotel. They never even responded and I was charged. I was fine with being charged as I had to c cancel last minute due to a medical emergency for a family member. They didn’t even respond to say “we can’t issue a refund but wish you well”. Simply, nothing.
- 1/5
I had to cancel, and emailed the hotel. They never even responded and I was charged. I was fine with being charged as I had to c cancel last minute due to a medical emergency for a family member. They didn’t even respond to say “we can’t issue a refund but wish you well”. Simply, nothing.
- 5/5
Clean, safe, friendly staff. Nice room. Kitchen. Separate living area. Secure parking. Free laundry. Good breakfast. Didn’t have time for pool but looked nice. Saltgrass restaurant next door.
- 5/5
Clean, safe, friendly staff. Nice room. Kitchen. Separate living area. Secure parking. Free laundry. Good breakfast. Didn’t have time for pool but looked nice. Saltgrass restaurant next door.
- 5/5
Room was very spacious and clean. Had a studio king room. Staff was great!!!
- 5/5
Room was very spacious and clean. Had a studio king room. Staff was great!!!
- 5/5
Worth for the price we paid
- 5/5
Worth for the price we paid
- 3/5
Our room was not serviced next day, and needed to acquire fresh wash cloths. But staff was friendly and accommodating.
- 3/5
Our room was not serviced next day, and needed to acquire fresh wash cloths. But staff was friendly and accommodating.
- 5/5
The hositality was excellent.
- 5/5
The hositality was excellent.
- 1/5
Not a safe place to stay! They broke into our work truck. I believe the employees are the thief they even ask for car info never seen that before.
- 1/5
Not a safe place to stay! They broke into our work truck. I believe the employees are the thief they even ask for car info never seen that before.
- 5/5
Great place!
- 5/5
Great place!
- 4/5
Parking area is not very big. Rooms are big and very nice! Water for showers is extremely hot and is either hot or cold no in between
- 4/5
Parking area is not very big. Rooms are big and very nice! Water for showers is extremely hot and is either hot or cold no in between
- 5/5
I, had never stayed at this Staybridge Suites, excellent place, will consider staying next time I visit San Antonio.
- 5/5
I, had never stayed at this Staybridge Suites, excellent place, will consider staying next time I visit San Antonio.
- 4/5
It’s near the mall and restaurants. Great location if you are flying early (few minutes from the airport).
- 4/5
It’s near the mall and restaurants. Great location if you are flying early (few minutes from the airport).
- 4/5
Floors need vacuuming and tables need whipping down all of them were sticky
- 4/5
Floors need vacuuming and tables need whipping down all of them were sticky
- 5/5
Good stay and clean
- 5/5
Good stay and clean
- 5/5
Lydia at the front desk is great. So friendly and helpful, she made our stay all that much better. The rest of the staff were kind.
- 5/5
Lydia at the front desk is great. So friendly and helpful, she made our stay all that much better. The rest of the staff were kind.
- 5/5
Overall a good hotel for long stays. Kitchen and Refrigerator comes handy when you visit San Antonio.
- 5/5
Overall a good hotel for long stays. Kitchen and Refrigerator comes handy when you visit San Antonio.
- 5/5
Front desk friendliness was awesome. Will definitely use this place again.
- 5/5
Front desk friendliness was awesome. Will definitely use this place again.
- 5/5
Good place to stay
- 5/5
Good place to stay
- 3/5
The entire facility was poorly maintained. The carpets throughout the hotel smelled awful, though thankfully a carpet cleaner arrived to address the hallway. The hotel was visibly neglected, with spider webs and dirt around every corner—definitely not up to the standards we’ve come to expect from this chain. We also encountered issues with our room keys, which inexplicably reset every day, forcing us to get new ones constantly. The laundry room was in desperate need of cleaning; my mom and I ended up using our own towel and detergent to scrub down the washers and dryers ourselves, and it was shocking how much dirt we found. After we finished, it was obvious that we had done a far better job than the staff. It’s clear that the employees here only put in half the effort, showing little care for the property. They could all learn a thing or two from the excellent service and upkeep at the Staybridge in Chihuahua, which puts this location to shame. Sadly, this experience has left us questioning whether this hotel chain can be trusted for consistent quality.
- 3/5
The entire facility was poorly maintained. The carpets throughout the hotel smelled awful, though thankfully a carpet cleaner arrived to address the hallway. The hotel was visibly neglected, with spider webs and dirt around every corner—definitely not up to the standards we’ve come to expect from this chain. We also encountered issues with our room keys, which inexplicably reset every day, forcing us to get new ones constantly. The laundry room was in desperate need of cleaning; my mom and I ended up using our own towel and detergent to scrub down the washers and dryers ourselves, and it was shocking how much dirt we found. After we finished, it was obvious that we had done a far better job than the staff. It’s clear that the employees here only put in half the effort, showing little care for the property. They could all learn a thing or two from the excellent service and upkeep at the Staybridge in Chihuahua, which puts this location to shame. Sadly, this experience has left us questioning whether this hotel chain can be trusted for consistent quality.
- 5/5
We always stay at the downtown one but there was some Confusion and we end up staying here nice and clean Breakfast was good the the only thing I was disappointed is the A/C the rooms we’re a little hot but still will recommend it
- 5/5
We always stay at the downtown one but there was some Confusion and we end up staying here nice and clean Breakfast was good the the only thing I was disappointed is the A/C the rooms we’re a little hot but still will recommend it
- 5/5
Great
- 5/5
Great
- 5/5
N/A
- 5/5
N/A
- 5/5
Breakfast is delicious
- 5/5
Breakfast is delicious
- 5/5
Super nice location, rooms were clean and spacious, would stay again for sure.
- 5/5
Super nice location, rooms were clean and spacious, would stay again for sure.
- 5/5
It was perfect
- 5/5
It was perfect
- 5/5
The sleeper sofa mattress is not comfortable for adults or teens. However, for children under five, it would probably be fine. The room with a full kitchen is awesome. Everyone was very nice and helpful, and the hotel environment was quiet. Breakfast in the morning is great. I like the weekend schedule change for breakfast availability. Thank you!
- 5/5
The sleeper sofa mattress is not comfortable for adults or teens. However, for children under five, it would probably be fine. The room with a full kitchen is awesome. Everyone was very nice and helpful, and the hotel environment was quiet. Breakfast in the morning is great. I like the weekend schedule change for breakfast availability. Thank you!
- 5/5
This property is incredible. The staff has been so helpful from day of arrival. So accommodating and responsive to what we need. Not to mention daily breakfast and three social meetings a week. The only bad thing is right next to interstate so hanging at the pool is noisy but we overlooked that because of everything else
- 5/5
This property is incredible. The staff has been so helpful from day of arrival. So accommodating and responsive to what we need. Not to mention daily breakfast and three social meetings a week. The only bad thing is right next to interstate so hanging at the pool is noisy but we overlooked that because of everything else
- 5/5
Both nights, I, along with my colleagues did attend your networking event. That was awesome to have that option especially after a long day of meetings. We truly appreciated the amazing staff members that were running the event. They were so friendly and made everyone feel at home.
- 5/5
Both nights, I, along with my colleagues did attend your networking event. That was awesome to have that option especially after a long day of meetings. We truly appreciated the amazing staff members that were running the event. They were so friendly and made everyone feel at home.
- 3/5
We checked in and the room given didn’t meet description purchased, the room give to us was two double beds not double queens, TV in living room was obviously a temporary one with no remote and a lot of the channels were not working. The kitchen was missing coffee pot, most of the silverware, pots and pans/dishes all things we didn’t want to be blamed for. Bathroom didn’t have shower curtain but over all the room was clean and cold. We complained to front desk and were given a new room with double queen beds unfortunately no matter what we did in that room it stay at a steady 72 degrees, the thermostat let us lower it but it seems like it never got cooler than that. We ended up getting fans from a Walmart to offset the heat because the room was uncomfortable to sleep at that temperature. Staff was nice and breakfast was good.
- 3/5
We checked in and the room given didn’t meet description purchased, the room give to us was two double beds not double queens, TV in living room was obviously a temporary one with no remote and a lot of the channels were not working. The kitchen was missing coffee pot, most of the silverware, pots and pans/dishes all things we didn’t want to be blamed for. Bathroom didn’t have shower curtain but over all the room was clean and cold. We complained to front desk and were given a new room with double queen beds unfortunately no matter what we did in that room it stay at a steady 72 degrees, the thermostat let us lower it but it seems like it never got cooler than that. We ended up getting fans from a Walmart to offset the heat because the room was uncomfortable to sleep at that temperature. Staff was nice and breakfast was good.
- 5/5
It’s a pet friendly hotel which is what we needed but NO GRASS TO WALK DOG IN. Inconvenient.
- 5/5
It’s a pet friendly hotel which is what we needed but NO GRASS TO WALK DOG IN. Inconvenient.
- 5/5
Good hotel and great staff
- 5/5
Good hotel and great staff
- 4/5
The facility was clean, the staff was very friendly, but I was very upset about some services. I was told that there was a shuttle service to the airport and I signed up for the shuttle and checked twice with the hotel staff to make sure it was confirmed. When I came down to be taken to the airport, I was told by the gentleman at the front desk that it had not been scheduled and this was happening more frequently. I was upset that I might not make my flight.
- 4/5
The facility was clean, the staff was very friendly, but I was very upset about some services. I was told that there was a shuttle service to the airport and I signed up for the shuttle and checked twice with the hotel staff to make sure it was confirmed. When I came down to be taken to the airport, I was told by the gentleman at the front desk that it had not been scheduled and this was happening more frequently. I was upset that I might not make my flight.
- 4/5
Cons: the a/c worked great in the living room area but I don't think the a/c unit was strong enough to reach into the bedroom. If I didn't leave the doors open to the room it would get kind of warm but if you prefer your door open the a/c should reach into the bedroom. Also I wasn't able to connect my ps5 to the wifi, not a big deal but still would have been nice to play a little bit while I was there.
- 4/5
Cons: the a/c worked great in the living room area but I don't think the a/c unit was strong enough to reach into the bedroom. If I didn't leave the doors open to the room it would get kind of warm but if you prefer your door open the a/c should reach into the bedroom. Also I wasn't able to connect my ps5 to the wifi, not a big deal but still would have been nice to play a little bit while I was there.
- 5/5
Great stay very comfortable. Amazing breakfast and spacious
- 5/5
Great stay very comfortable. Amazing breakfast and spacious
- 5/5
Rooms were great, pool was well maintained, staff was very friendly, breakfast was amazing with a changing variety daily.
- 5/5
Rooms were great, pool was well maintained, staff was very friendly, breakfast was amazing with a changing variety daily.
- 5/5
Great stay, the rooms were clean and in great condition. Front counter service was excellent, the lady in the front made the check in process quick and easy.
- 5/5
Great stay, the rooms were clean and in great condition. Front counter service was excellent, the lady in the front made the check in process quick and easy.
- 5/5
Very pleasant stay
- 5/5
Very pleasant stay
- 5/5
Great property. Safe and clean. Near great restaurant.
- 5/5
Great property. Safe and clean. Near great restaurant.
- 1/5
Staff is nice and the hotel itself is great, but both times I’ve stayed here it takes an additional 30 minutes to an hour and a half to check in.
- 1/5
Staff is nice and the hotel itself is great, but both times I’ve stayed here it takes an additional 30 minutes to an hour and a half to check in.
- 5/5
Staff was amazing!!! Rooms were comfortable and roomy!!!
- 5/5
Staff was amazing!!! Rooms were comfortable and roomy!!!
- 4/5
Staff was professional and very accommodating.
- 4/5
Staff was professional and very accommodating.
- 5/5
This was one of the best hotels we have stayed at in a long time !
- 5/5
This was one of the best hotels we have stayed at in a long time !
- 3/5
Staff was great! Property could use some work. I chose the suite (which was a little extra) and the bathroom door did not close properly, and bathroom drain was super slow, and it didn't quite look like it was cleaned properly either.On the plus side, it's right next to North Star Mall. On the not so plus side, there is no airport shuttle despite it being right next to SAT Airport. Not a bad hotel overall, but the price is not right for what is offered.I can't stress enough that the staff was absolutely amazing and I wouldn't mind staying here in a pinch, but the cost is too high for what you get.
- 3/5
Staff was great! Property could use some work. I chose the suite (which was a little extra) and the bathroom door did not close properly, and bathroom drain was super slow, and it didn't quite look like it was cleaned properly either.On the plus side, it's right next to North Star Mall. On the not so plus side, there is no airport shuttle despite it being right next to SAT Airport. Not a bad hotel overall, but the price is not right for what is offered.I can't stress enough that the staff was absolutely amazing and I wouldn't mind staying here in a pinch, but the cost is too high for what you get.
- 5/5
I give this hotel 10 stars. Really clean & the pool was amazing, my daughter loved it. Also, loved that we had restaurants and the mall walking distance. Will definitely be back here if I ever come back to Texas.
- 5/5
I give this hotel 10 stars. Really clean & the pool was amazing, my daughter loved it. Also, loved that we had restaurants and the mall walking distance. Will definitely be back here if I ever come back to Texas.
- 4/5
Nice and friendly
- 4/5
Nice and friendly
- 3/5
Service was not great compared to other Staybridge hotels and the hotel seems to be getting worse in its condition.
- 3/5
Service was not great compared to other Staybridge hotels and the hotel seems to be getting worse in its condition.
- 3/5
There was a dog howling for 3 hrs, couldn’t sleep.
- 3/5
There was a dog howling for 3 hrs, couldn’t sleep.
- 4/5
El hotel Tiene una excelente ubicación, los cuartos están bastante buenos, pero a mí me hubiera gustado que el baño estuviera más grande y más limpio todo el área de los elevadores. Pero en general, estuvimos muy a gusto en este hotel
- 4/5
El hotel Tiene una excelente ubicación, los cuartos están bastante buenos, pero a mí me hubiera gustado que el baño estuviera más grande y más limpio todo el área de los elevadores. Pero en general, estuvimos muy a gusto en este hotel
- 5/5
Great customer service! Loved the room and enjoyed breakfast. Can't wait to revisit.
- 5/5
Great customer service! Loved the room and enjoyed breakfast. Can't wait to revisit.
- 5/5
Travelled with 4 children. Room was comfortable and clean. Pool is in 3rd floor, although we could not go as it was a bit cold and raining. Breakfast was great, had variety and a lot of fruit and other healthy snacks. The hotel is very close to a lot of venues. Has an enclosed area for parking however, may be very limited and may have to find parking in front of hotel next to some restaurants. Other than that it is a great place to stay.
- 2/5
The water from the shower was either too hot or too cold. They didn’t acommodate for it nor compesate for it. When I called them, they hung up on me. I had always have a great experience there until now.
- 5/5
We loved our stay! The employees were completely wonderful, the breakfast was amazing, our stay was fantastic. Thank you for providing us a safe comfortable room for our stay while in San Antonio, we definitely plan to visit again.
- 4/5
Hotel was fine. Not a lot of options in walking distance
- 5/5
Very nice stay.
- 5/5
Great place to stay! Clean hotel and friendly and helpful staff. Location was in minutes from everywhere we wanted to go.
- 3/5
It was ok for the price
- 5/5
It was a very good experience
- 5/5
Recently remodeled. Ge stainless steel microwave, refrigerator, dishwasher and 2 burner radiate heat stove top. Pots, pans, cooking utensils, dishware and silverware. 2 New Samsung HDTVS I believe they are 50 inch. 1 in living room and 1 in bedroom.Cable was also high definition.COLD and I mean real cold A/C in living room and bedroom. Beds and pillows extremely comfortable. Instantaneous hot water and plentiful. Pool was heated and wonderful. Our new hotel when visiting San Antonio. Book this hotel you will not be disappointed..
- 5/5
Enjoyed our stay. Staff was kind and helpful. Clean and met all our requirements. Would def stay here again!
- 5/5
Convenient area. Easy to get to and very clean rooms. Staff is wonderful. Had a great visit
- 3/5
TV wasnt working in the room for our week stay. Room smelt like urine.
- 5/5
Nice Hotel, spacey room
- 4/5
Not enough secure parking!!
- 5/5
My family and I had a great time staying there this past weekend. Staff was friendly and their breakfast buffet was superb! Comfortable beds and the heated pool was a plus since it was a little cool during our stay. Will definitely be back!
- 5/5
It is a great value.
- 5/5
Large spacious room. Found a clipped nail on the table and hair on sink but otherwise room was cleaned. The breakfast is pretty good. Parking is a bit of a problem as hotel does not have enough parking and guests have to park in restaurant next to it.
- 4/5
Nice location. The room is clean. The room is not well soundproofed.