Mokara Hotel & Spa San Antonio
About Mokara Hotel & Spa San Antonio
Located alongside the San Antonio River Walk, this Forbes Four-star hotel features an on-site spa and dining options. Showcasing high ceilings and marble finishes, the elegant guest rooms at Mokara Hotel also have a spa bath. Complimentary wireless internet and a flat-screen TV are featured in each room. Food and coffee service are available for delivery 24 hours. Guests can maintain their fitness during their stay with an on-site gym and a heated rooftop swimming pool. Laundry and shoe shine service are provided on location. The full-service concierge is available to make reservations and give recommendations. Fine seafood and an oyster bar are on the menu at Ostra. Guests can also enjoy lighter cuisine and cocktails at Rooftop Cafe. Henry B. Gonzalez Convention Center is within less than 1 mile.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
Reviews
The hotel is highly praised for its staff's exceptional service and friendly demeanor. The location on the Riverwalk and the spa facilities are also frequently complimented. However, some guests have reported issues with room cleanliness and maintenance, as well as minor inconveniences such as the lack of ice machines on floors and delayed housekeeping services.
- Outstanding customer service
- Excellent location on the Riverwalk
- Inconsistent room cleanliness and maintenance
- Minor inconveniences such as lack of ice machines on floors and delayed housekeeping services
- 5/5
Very accommodating Staff!
- 5/5
Amazing
- 5/5
Exceptional
- 5/5
Great location, staff, and overall property if you are looking for something on the river!
- 5/5
Room accommodations were very nice
- 5/5
I love this hotel in the San Antonio Riverwalk. The rooms are beautiful, and the service is everything I expect when I'm away from home. I highly recommend it.
- 5/5
The Mokara is always a wonderful experience. I stay there multiple times a year for business. I highly recommend it.
- 5/5
The Mokara is in a class by itself. Staying there is a joy.
- 4/5
Clean Super nice staff and service Very nice room wow! I couldn’t get out to the street as I was alone and it felt very uncomfortable!
- 5/5
Staff was exceptional. The rooftop bar needs a little improvement but staff made up for its shortcomings.
- 5/5
Clean room
- 5/5
Staff was exceptional. The rooftop bar needs a little improvement but staff made up for its shortcomings.
- 5/5
Loved the location of the hotel. All the staff members were extremely helpful and friendly.
- 5/5
Exceptional
- 5/5
Perfect location on the River. Quiet, yet walkable to all of the restaurants. Beautiful spa with separate men and women lounges. Joint relaxation room. Wonderful exercise gym. We didn’t get a balcony opening to the River due to cost. But we did have a balcony for fresh air and sat on the women’s spa balcony overlooking the River!
- 5/5
Perfect location on the River. Quiet, yet walkable to all of the restaurants. Beautiful spa with separate men and women lounges. Joint relaxation room. Wonderful exercise gym. We didn’t get a balcony opening to the River due to cost. But we did have a balcony for fresh air and sat on the women’s spa balcony overlooking the River!
- 5/5
Exceptional
- 5/5
Great resort. Location on the riverwalk with rooftop pool and great service. Would stay here again next time I visit San Antonio. Room was spacious and clean. Staff went out of the way to get to know us and be helpful!
- 5/5
The culinary experience is exceptional, with beautifully prepared dishes and attention to detail that rivals some of the best dining in San Antonio. The spa is equally unforgettable — relaxing, restorative, and the kind of experience that keeps you planning your next visit before you even leave. Its location directly along the famous San Antonio River Walk makes it even more special, placing you in the heart of the city while still feeling like a peaceful retreat. A true San Antonio must-visit for luxury, relaxation, and authentic hospitality.
- 5/5
Exceptional
- 5/5
Mokara Hotel & Spa is more than a luxury hotel and spa — it’s a place that truly understands hospitality. From the moment you arrive, the staff makes you feel welcomed and cared for in a way that feels genuine and effortless. The culinary experience is exceptional, with beautifully prepared dishes and attention to detail that rivals some of the best dining in San Antonio. The spa is equally unforgettable — relaxing, restorative, and the kind of experience that keeps you planning your next visit before you even leave. Its location directly along the famous San Antonio River Walk makes it even more special, placing you in the heart of the city while still feeling like a peaceful retreat. A true San Antonio must-visit for luxury, relaxation, and authentic hospitality.
- 5/5
Nice friendly staff, where all the staff where willing to help you with a smile
- 5/5
Beautiful Property
- 5/5
Great property
- 3/5
Everything was good except the amenities. Not clean at all for the women’s side and to many people in one location.
- 5/5
Exceptional
- 5/5
Beautiful, beautiful, beautiful hotel Nothing
- 5/5
Beautiful, beautiful, beautiful hotel Nothing
- 5/5
Location and staff were amazing The roof top hot tub did not work and pool was not heated as advertised
- 5/5
The roof top hot tub did not work and pool was not heated as advertised
- 5/5
Amazing service. Everyone went out of their way to make our stay amazing. The spa was a nice retreat after a busy day. Location was also perfect. Definitely worth every penny.
- 5/5
Exceptional
- 4.5/5
Great hotel right on the river walk Nothing
- 5/5
I didn’t see any pets….the staff was beyond excellent..like they all need a raise because of how great they were….room was excellent….everything was awesome 👏 and I will be returning!!
- 5/5
We extended our stay….havent had breakfast or tried the hot tub yet but we will between now and in the morning
- 5/5
I loved the room! It felt like a nice little getaway. You're greeted with fruit and sparkling water to make it feel special. Everything was comfortable and the service was incredible.
- 5/5
I loved the room! It felt like a nice little getaway. You're greeted with fruit and sparkling water to make it feel special. Everything was comfortable and the service was incredible.
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Na
- 4/5
As nice as having separate spa facilities is, a little redundant if the everyone is wearing swimwear. At this point the change rooms/showers could be separate and joint spa facilities.
- 5/5
Exceptional
- 5/5
This is one of the best hotels in the area—wonderful staff, super friendly, and great customer service. My family and I really enjoyed it.
- 5/5
Excellent
- 5/5
Very clean. Attentive staff. Great location.
- 5/5
Mokara is a fabulous hotel to stay at if you’re looking for something relaxing, rejuvenating, and a staff that caters to your every need. The spa services were top notch. Jessica was amazing, and I can’t wait to return in the future for another massage and body scrub!
- 5/5
Luxurious rooms, very accommodating staff and concierge, and fabulous spa. I will be back!
- 5/5
Staff and hotel are fantastic.
- 5/5
The suite was beautiful, the staff was most attentive and accommodating with our pre- requests for our arrival as well as during our stay. The showers were not on par with the rest of the suite and the toilets as well could be upgraded perhaps with washlets. The coffeemaker should also be available in both rooms of the suite for early morning use if one guest is still sleeping and cannot be disturbed by using it.
- 5/5
The suite was beautiful, the staff was most attentive and accommodating with our pre- requests for our arrival as well as during our stay. The showers were not on par with the rest of the suite and the toilets as well could be upgraded perhaps with washlets. The coffeemaker should also be available in both rooms of the suite for early morning use if one guest is still sleeping and cannot be disturbed by using it.
- 5/5
Great spa! Nothing
- 5/5
Great all around
- 5/5
Excellent location, amazing staff and wonderful times.
- 5/5
Excellent location, amazing staff and wonderful times.
- 5/5
Beautiful rooms! Love the bathtub. Love the Spa.
- 5/5
Beautiful rooms! Love the bathtub. Love the Spa.
- 5/5
Omg the best experience ever , profesional service room service to these nest room service ever. Allie is the best receptionist ever profecía and very efficient.
- 5/5
Omg the best experience ever , profesional service room service to these nest room service ever. Allie is the best receptionist ever profecía and very efficient.
- 5/5
Everything was perfect! Can’t wait to stay again!
- 5/5
Everything was perfect! Can’t wait to stay again!
- 4.5/5
Beautiful room, comfortable bed. Poor breakfast in the room. They sent us an obviously pre-frozen waffle and awful coffee for nearly $50. Pillows were hard and heavy and need replaced. Finally on check-in they tried to put us in a room with a window facing a brick wall. This was a reservation for a Superior King, the best room below a suite.
- 5/5
Room was very clean, beds were comfortable. Room and bathroom are very spacious.staff exceptional.
- 5/5
Room was very clean, beds were comfortable. Room and bathroom are very spacious.staff exceptional.
- 5/5
Location. And staff A little expensive
- 5/5
Very nice
- 5/5
Very nice
- 5/5
Very nice. Great location
- 5/5
Very nice. Great location
- 5/5
The Morkara is a treasure.
- 5/5
The Morkara is a treasure.
- 5/5
Rooms very clean, spa amenities were great, loved the balcony overlooking the Riverwalk.
- 5/5
Rooms very clean, spa amenities were great, loved the balcony overlooking the Riverwalk.
- 5/5
Everything was great. The rooms, the spa, The staff was extremely accommodating.
- 5/5
Everything was great. The rooms, the spa, The staff was extremely accommodating.
- 5/5
The spa was divine
- 5/5
Room was fabulous. The staff great!
- 5/5
Room was fabulous. The staff great!
- 5/5
Beautiful, updated rooms with excellent views of the river walk, plus an amazing spa.
- 5/5
No thing
- 5/5
Everything was exceptional! Especially the attention on details. Nothing
- 5/5
Excellent spa experience. Rooms and hotel are beautiful.
- 5/5
Spotless room. Excellent service.
- 5/5
Spotless room. Excellent service.
- 5/5
Everything it was amazing There’s nothing I disliked
- 5/5
Beautiful rooms, fantastic staff and a great location on the Riverwalk
- 5/5
Beautiful rooms, fantastic staff and a great location on the Riverwalk
- 5/5
Beautiful inside and the staff was amazing and very accommodating! The location was perfect! Great for tourists like myself. Walkability is a 10. I would absolutely go back again.
- 5/5
Beautiful inside and the staff was amazing and very accommodating! The location was perfect! Great for tourists like myself. Walkability is a 10. I would absolutely go back again.
- 5/5
Gorgeous hotel and great staff- loved all the little details I wish the restaurants - or at least one of them- was opened later on the weekends
- 4/5
An almost perfect experience
- 4/5
An almost perfect experience
- 5/5
Everything was on point stuff was great e
- 5/5
Everything was on point stuff was great e
- 5/5
Room was great! Staff was awesome!!
- 5/5
Room was great! Staff was awesome!!
- 5/5
We stayed on the riverwalk side, it was a little loud at night. The staff was top notch, Marissa and Maranda everyone. Thank you
- 5/5
We stayed on the riverwalk side, it was a little loud at night. The staff was top notch, Marissa and Maranda everyone. Thank you
- 2/5
Hotel is pretentious and overpriced. Was told I could check-in at a certain time. When I arrive to the hotel after that time they told me the room still wasn’t ready. I spent $1800 for two nights you think you’d get better customer service than that. Wasn’t offered complimentary wine service like I saw the other guests getting. Valets weren’t very friendly and seemed bothered the one time I asked them to get my truck for me. I’d look for other more affordable options on the Riverwalk before I stayed here again.
- 2/5
Hotel is pretentious and overpriced. Was told I could check-in at a certain time. When I arrive to the hotel after that time they told me the room still wasn’t ready. I spent $1800 for two nights you think you’d get better customer service than that. Wasn’t offered complimentary wine service like I saw the other guests getting. Valets weren’t very friendly and seemed bothered the one time I asked them to get my truck for me. I’d look for other more affordable options on the Riverwalk before I stayed here again.
- 3/5
Loved the location, but our balcony room looking out over the Riverwalk wasn't ready when we tried to check in at 4:50pm. The excused was that we had a balcony room. So i guess the best & most expensive rooms are cleaned last? We were told it was being inspected by mgt. Then made to wait 20 more mins while they checked ppl in and out. I finally had to interupt then to get our rook key. So frustrating....
- 3/5
Loved the location, but our balcony room looking out over the Riverwalk wasn't ready when we tried to check in at 4:50pm. The excused was that we had a balcony room. So i guess the best & most expensive rooms are cleaned last? We were told it was being inspected by mgt. Then made to wait 20 more mins while they checked ppl in and out. I finally had to interupt then to get our rook key. So frustrating....
- 5/5
No ice machine. Ice delivery to room takes too long. Everything else was great!
- 5/5
No ice machine. Ice delivery to room takes too long. Everything else was great!
- 5/5
N/A
- 5/5
The staff, location, and room! Everything was amazing!
- 5/5
The staff, location, and room! Everything was amazing!
- 5/5
Amazing locate, right off the river walk. Peaceful stay. Great rooms, very spacious, comfy bed, amazing staff from valet to front desk to housekeeping. Definitely felt pampered. June was amazing masseuse at the spa. Great food at the hotel restaurant Ostra.
- 5/5
Amazing locate, right off the river walk. Peaceful stay. Great rooms, very spacious, comfy bed, amazing staff from valet to front desk to housekeeping. Definitely felt pampered. June was amazing masseuse at the spa. Great food at the hotel restaurant Ostra.
- 5/5
Everything View out of room
- 5/5
Breakfast was amazing. Service was excellent. Really clean and very close to everything on the river walk. We will be back soon.
- 5/5
Breakfast was amazing. Service was excellent. Really clean and very close to everything on the river walk. We will be back soon.
- 5/5
Spotless clean room. The staff was Great ! Lots of amenities. The Location was Great too ! We would definitely stay here Again.
- 5/5
Spotless clean room. The staff was Great ! Lots of amenities. The Location was Great too ! We would definitely stay here Again.
- 5/5
From arriving to checking out, the staff and their service was exceptional. The venue was clean and upscale as the pictures reflect online. The room was spacious and comfortable. Will stay again at this location when visiting Riverwalk downtown SA in the future.
- 5/5
From arriving to checking out, the staff and their service was exceptional. The venue was clean and upscale as the pictures reflect online. The room was spacious and comfortable. Will stay again at this location when visiting Riverwalk downtown SA in the future.
- 5/5
Every thing and every person working there. Wanted top notch place and there are many, but what tipped scales was the whirlpool by swimming pool...quite a nice perk for just showing up w/o appointments...I'm not a spa person, but hot tub by pool was delightful and appreciated. By the way, I came by myself; a woman's/wife's escape; 100% accomplished. But all of the hotel is outstanding! Congratulations to all of you. Isabel Ogden visit too short
- 5/5
Very friendly staff, offered hot drink and water, expedited my room when k showed up early. Beautiful room, very clean, excellent facility.
- 5/5
Very friendly staff, offered hot drink and water, expedited my room when k showed up early. Beautiful room, very clean, excellent facility.
- 5/5
We were really blown away by the Mokara. The staff from concierge to valet to spa to housekeeping could not have been more lovely. The room was wonderful as well, although the room heat didn't seem responsive on our last day (it was November and maybe the hotel heat wasn't turned on yet?). The bed was stupendously comfortable (to the point where we looked it up). We didn't realize we got spa access with the room - that alone is a HUGE bargain. Yes, the valet is expensive but there are in/out privileges and in the end we were happy we paid for it. The location is amazing, especially if you are overlooking the riverwalk.
- 5/5
We were really blown away by the Mokara. The staff from concierge to valet to spa to housekeeping could not have been more lovely. The room was wonderful as well, although the room heat didn't seem responsive on our last day (it was November and maybe the hotel heat wasn't turned on yet?). The bed was stupendously comfortable (to the point where we looked it up). We didn't realize we got spa access with the room - that alone is a HUGE bargain. Yes, the valet is expensive but there are in/out privileges and in the end we were happy we paid for it. The location is amazing, especially if you are overlooking the riverwalk.
- 5/5
Everything! N/a
- 5/5
Clean, quiet and comfortable
- 5/5
Clean, quiet and comfortable
- 5/5
great place to stay
- 5/5
great place to stay
- 5/5
It was an annual birthday visit. Prosecco and a nice dessert plate waited in our room. We sat on the balcony and watched the riverwalk boats amble by while enjoying our wine that evening. Our room was clean, the staff is always wonderful, new soaker tub in the bathroom is amazing. It is a treat we look forward to every year—and we have never been disappointed!
- 5/5
It was an annual birthday visit. Prosecco and a nice dessert plate waited in our room. We sat on the balcony and watched the riverwalk boats amble by while enjoying our wine that evening. Our room was clean, the staff is always wonderful, new soaker tub in the bathroom is amazing. It is a treat we look forward to every year—and we have never been disappointed!
- 5/5
Staff-⭐️⭐️⭐️⭐️⭐️ Everything-⭐️⭐️⭐️⭐️⭐️
- 5/5
Staff-⭐️⭐️⭐️⭐️⭐️ Everything-⭐️⭐️⭐️⭐️⭐️
- 5/5
The spa was wonderful I loved it
- 5/5
Ate brunch at Ostra and it was really good. Rooms were clean. We had a balcony with river view and enjoyed our coffee from there. The complimentary fruit plate delivered to our room was such a nice unexpected touch!
- 5/5
Ate brunch at Ostra and it was really good. Rooms were clean. We had a balcony with river view and enjoyed our coffee from there. The complimentary fruit plate delivered to our room was such a nice unexpected touch!
- 5/5
Very nice hotel and spa, located right by the Riverwalk. Spa is fantastic and had probably one of the best massages ever there. Staff is very friendly and helpful. Rooms are great. Rooftop pool and hot tub were very nice. Overall I highly recommend this hotel.
- 5/5
Very nice hotel and spa, located right by the Riverwalk. Spa is fantastic and had probably one of the best massages ever there. Staff is very friendly and helpful. Rooms are great. Rooftop pool and hot tub were very nice. Overall I highly recommend this hotel.
- 5/5
Everything was great!
- 5/5
Everything was great!
- 5/5
Very nice staff. Very helpful and pleasant.
- 5/5
Very nice staff. Very helpful and pleasant.
- 5/5
Spa was amazing!
- 5/5
Spa was amazing!
- 5/5
Beautiful room! Beautiful hotel! Superb and helpful staff?! Loved it!!
- 5/5
Beautiful room! Beautiful hotel! Superb and helpful staff?! Loved it!!
- 5/5
The staff is incredible.
- 5/5
The staff is incredible.
- 5/5
Clean and comfortable.
- 5/5
Clean and comfortable.
- 5/5
Great hotel with wonderful staff
- 5/5
Great hotel with wonderful staff
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Everything in order
- 5/5
Everything in order
- 5/5
Excellent hotel and perfect location, will definitely return!
- 5/5
Excellent hotel and perfect location, will definitely return!
- 5/5
Exceptional service, clean and modern rooms, front desk was welcoming and helpful!
- 5/5
Exceptional service, clean and modern rooms, front desk was welcoming and helpful!
- 4.5/5
Everything was wonderful, but the balcony and the view was exactly what we wanted. The room service didn't bring up our coffee until we called a couple of times. It was multiple days this happened.
- 5/5
My family and I stayed for a family getaway and were completely impressed by the hotel. It was conveniently located on the Riverwalk and loved the local restaurants. The service of the staff was TOP NOTCH!
- 5/5
My family and I stayed for a family getaway and were completely impressed by the hotel. It was conveniently located on the Riverwalk and loved the local restaurants. The service of the staff was TOP NOTCH!
- 5/5
Love this hotel for the spa. Excellent for a romantic and relaxing getaway.
- 5/5
Love this hotel for the spa. Excellent for a romantic and relaxing getaway.
- 5/5
Great hotel with wonderful staff
- 5/5
Great hotel with wonderful staff
- 3/5
We did not have a balcony. The beds were not big enuff for 2 average people they were very small. When asked do r better view I was told they didn’t have one.
- 3/5
We did not have a balcony. The beds were not big enuff for 2 average people they were very small. When asked do r better view I was told they didn’t have one.
- 4/5
This was a wonderful location along the river walk. The staff was friendly and made you feel welcome. They really tried to make your stay special. The only thing we didn’t like was that the air conditioning could not keep up with the heat and and also construction was going on and woke us up every morning.
- 4/5
This was a wonderful location along the river walk. The staff was friendly and made you feel welcome. They really tried to make your stay special. The only thing we didn’t like was that the air conditioning could not keep up with the heat and and also construction was going on and woke us up every morning.
- 5/5
Customer Service is second to none. Location, internal restaurants, and deck top pool were awesome.
- 5/5
Customer Service is second to none. Location, internal restaurants, and deck top pool were awesome.
- 5/5
I had an amazing stay and will 100% be back soon!
- 5/5
I had an amazing stay and will 100% be back soon!
- 5/5
Great property.
- 5/5
Great property.
- 5/5
Excellent location and great services
- 5/5
Excellent location and great services
- 5/5
This was worth every penny, great service, great experience, great people.
- 5/5
This was worth every penny, great service, great experience, great people.
- 3/5
Location is good, but bedding, inside decor is old.
- 3/5
Location is good, but bedding, inside decor is old.
- 5/5
Location is 10/10, service is 10/10. First time visiting San Antonio and the location to the Riverwalk is literally as you step out the door. Hotel was clean and the staff are all very friendly and nice. Room is roomy and bathroom was huge
- 5/5
Location is 10/10, service is 10/10. First time visiting San Antonio and the location to the Riverwalk is literally as you step out the door. Hotel was clean and the staff are all very friendly and nice. Room is roomy and bathroom was huge
- 5/5
Excellent customer service. Highly recommend this experience.
- 5/5
Excellent customer service. Highly recommend this experience.
- 5/5
Our stay was absolutely amazing!!! The room was perfect and the staff was spectacular!!! Also, the location is right in the middle of the riverwalk! You literally walk across the street and you are in the riverwalk!
- 5/5
Our stay was absolutely amazing!!! The room was perfect and the staff was spectacular!!! Also, the location is right in the middle of the riverwalk! You literally walk across the street and you are in the riverwalk!
- 5/5
This place has amazing employees and a great atmosphere. I had a wonderful stay and will definitely come back.
- 5/5
This place has amazing employees and a great atmosphere. I had a wonderful stay and will definitely come back.
- 5/5
An exceptional hotel. We had a room with balcony overlooking River Walk
- 5/5
An exceptional hotel. We had a room with balcony overlooking River Walk
- 5/5
The hotel service was exceptional from the time we pulled up to valet. Everyone was prompt, kind, and helpful. We have stayed at many hotels on the Riverwalk. This is the first time we didn't hear street noise all night. The only disappointment was with the dine-in service. The breakfast was not good. Dinner at Ostra was amazing.
- 5/5
The hotel service was exceptional from the time we pulled up to valet. Everyone was prompt, kind, and helpful. We have stayed at many hotels on the Riverwalk. This is the first time we didn't hear street noise all night. The only disappointment was with the dine-in service. The breakfast was not good. Dinner at Ostra was amazing.
- 5/5
Amazing stay, amazing hotel.
- 5/5
Amazing stay, amazing hotel.
- 5/5
Great time, excellent staff, spa was amazing best romance spot in San Antone!
- 5/5
Great time, excellent staff, spa was amazing best romance spot in San Antone!
- 5/5
Excellent staff & service
- 5/5
Excellent staff & service
- 5/5
We love everything about our stay.
- 5/5
We love everything about our stay.
- 5/5
We spent a weekend with our son and his wife for a quick getaway. The property was clean and the staff was exceptional in their care of guests. The only downside was the were down to one elevator which made the wait a little long.
- 5/5
We spent a weekend with our son and his wife for a quick getaway. The property was clean and the staff was exceptional in their care of guests. The only downside was the were down to one elevator which made the wait a little long.
- 5/5
This hotel has the best service from top to bottom. The staff is incredibly friendly and welcoming, and the overall experience was excellent. I’ll definitely be coming back!
- 5/5
This hotel has the best service from top to bottom. The staff is incredibly friendly and welcoming, and the overall experience was excellent. I’ll definitely be coming back!
- 5/5
Wonderful location on the Riverwalk and excellent concierge support.
- 5/5
Wonderful location on the Riverwalk and excellent concierge support.
- 5/5
the staff was so helpful from the moment we walked through the door.
- 5/5
the staff was so helpful from the moment we walked through the door.
- 5/5
Super nice jacuzzi tub in spa room.
- 5/5
Super nice jacuzzi tub in spa room.
- 5/5
Loved staying here. Amazing staff very helpful and friendly.Great view amazing amenities.
- 5/5
Loved staying here. Amazing staff very helpful and friendly.Great view amazing amenities.
- 5/5
Fantastic !! High end, emasculate, perfect River walk location !!
- 5/5
Fantastic !! High end, emasculate, perfect River walk location !!
- 5/5
Staff was EXTREMELY nice & catered to everything you would need or want. Went above & beyond.
- 5/5
Staff was EXTREMELY nice & catered to everything you would need or want. Went above & beyond.
- 5/5
It was a wonderful experience! It was my wife and I 5th Anniversary, and we couldn't have gotten a better hotel in San Antonio! We will be staying there again in the future!
- 5/5
It was a wonderful experience! It was my wife and I 5th Anniversary, and we couldn't have gotten a better hotel in San Antonio! We will be staying there again in the future!
- 5/5
The service was outstanding. Only problem we had was one of the elevators was out of service so we had to wait a little longer. But I would recommend staying here.
- 5/5
The service was outstanding. Only problem we had was one of the elevators was out of service so we had to wait a little longer. But I would recommend staying here.
- 5/5
Great every visit.
- 5/5
Great every visit.
- 5/5
We really enjoyed stay, so convenient to river walk and restaurants. Everyone was so nice!
- 5/5
We really enjoyed stay, so convenient to river walk and restaurants. Everyone was so nice!
- 5/5
Excellent staff and service.
- 5/5
Excellent staff and service.
- 4/5
Everyone was very friendly and the customer service was great. The room itself was very muggy and warm, even with the AC on 69. We asked for them to look at the room to see if that’s normal and I guess they did while we were gone, but nothing changed. So I’m not sure if the muggy wet stuffy feeling is normal for each room or if it was just ours. Otherwise it was a great stay and I can’t brag on the customer service enough.
- 4/5
Everyone was very friendly and the customer service was great. The room itself was very muggy and warm, even with the AC on 69. We asked for them to look at the room to see if that’s normal and I guess they did while we were gone, but nothing changed. So I’m not sure if the muggy wet stuffy feeling is normal for each room or if it was just ours. Otherwise it was a great stay and I can’t brag on the customer service enough.
- 5/5
This was our first time in San Antonio and if you need somewhere to stay this is the place. We were celebrating our anniversary plus a birthday and this place made us feel so special. We’re definitely coming back.
- 5/5
This was our first time in San Antonio and if you need somewhere to stay this is the place. We were celebrating our anniversary plus a birthday and this place made us feel so special. We’re definitely coming back.
- 5/5
My husband an I were impressed with the level of service we received as well as the cleanliness and helpfulness of all the staff members! Excellent location on the Riverwalk!
- 5/5
- 1/5
Our stay got cut short as my son got sick. Unfortunately, we had to leave a day early. One would think that the manager would approve a refund for the one night that we did not stay at the hotel, but that was not the case. Instead, manager Christopher Blaha lied and said he would refund us, but in the end, that was just a lie to get me off the phone. VERY bad business Chirs. Me and my family travel all the time. I can assure you, we wont ever be staying at a Mokara Hotel ever again.
- 5/5
Central location good spa
- 5/5
10 out of 10 of experience from pre-arrival to the moment we left. The staff were very helpful and attentive to our needs from valet, to housekeeping to front desk. They helped make our first anniversary very special and memorable. Hands down the best stay we’ve ever had anywhere, I mean they were good even down to the little details. HIGHLY recommend. We will definitely be back.
- 5/5
We love this hotel. Alley was waiting for us to check in. She was absolutely amazing. She gave us an upgrade which did cost extra but is was on the river front and had a balcony. It is my granddaughters birthday and they brought her an amazing dessert to the room and wrote a sweet little note for her. We love it here!!
- 5/5
It's always a pleasure staying at the Mokara when visiting San Antonio.
- 5/5
We came to San Antonio for a wild cowboy wedding and were so pleasantly surprised by our recent stay – it truly felt like a five-star experience rather than a four-star! From the moment we arrived, we were enveloped in a feeling of comfort and luxury that made our trip even more special. What truly set this hotel apart was the exceptionally friendly staff. Every interaction felt genuine and warm, making us feel like we were coming home each time we walked through the doors. The small talks and personal touches were incredibly appreciated. A special shout-out to Nicole at the front desk – she was an absolute gem! She remembered us every single time we came in, which added such a wonderful personal touch to our stay. We totally enjoyed every aspect of our visit and left feeling refreshed and incredibly well-cared for. We definitely will come back again.
- 5/5
Exceeded my expectations
- 4/5
Property was great.... tired of the ridiculous hidden fees hotels charge
- 5/5
Excellent location, excellent staff, very clean rooms
- 5/5
Wonderful place and attention to detail.
- 5/5
1
- 5/5
My stay was wonderful. The room was spacious and very clean. Staff was amazing!
- 5/5
Amazing hotel clean rooms one of a kind . Definitely get what you pay for and more !
- 5/5
Lovely hotel in vest location with amazing staff and service !
- 5/5
Wonderful Hotel. Staff was great, rooms clean and beautiful.
- 5/5
Overall amazing customer service and cleanliness
- 5/5
My husband and I came here for our honeymoon, and it's was absolutely fantastic! It's right on the Riverwalk, so all the restaurants and shops were in walking distance. The Valet staff and the front desk staff was very helpful and amazing! Our last night we dined at the Ostra and our server Peter was absolutely fantastic and made our honeymoon date feel very special. The Spa was amazing as well. Will definitely be staying here again.
- 1/5
They couldn’t find the reservation and we had to pay for a whole new room
- 5/5
Close to shopping, dining and very walkable city. Property is well managed and the staff is very friendly, even the valet and hotel porter will hold conversations with you. Kudos to the staff. Thanks for a wonderful stay.
- 5/5
Highly recommend specially the top floors
- 5/5
Great experience
- 5/5
This is the mos luxury hotel in San Antonio as my experience.
- 2/5
The actual standard of the hotel falls short of its appearance. The quality of the bed linen is quite disappointing, and the bed itself is very uncomfortable. Those accustomed to staying in luxury hotels may find certain aspects underwhelming. Additionally, the cleanliness of the restaurant leaves much to be desired.
- 5/5
Best place to stay in San Antonio
- 5/5
I will be returning again!
- 5/5
My wife and I recently celebrated our 20th anniversary, and we had an absolutely wonderful time! The service was exceptionally friendly, and the atmosphere was so relaxing. It truly made our special occasion even more memorable. Thank you for a fantastic experience!
- 4/5
Just be aware of what type of room you book, because our window faced a wall that was only a few feet away. You could not see the sky or anything other than the wall. So if a view is important to you, make sure you book a room that offers that.
- 5/5
Great hotel and spa !! Wonderful service and great location!!
- 5/5
The rooms were very nice. and the staff was great. Location was great
- 5/5
Great location, staff very welcoming and helpful!!
- 5/5
Worth every penny we spent there!
- 5/5
Fantastic. We got to check in early, had a spa experience and even though we have stayed here before everyone is friendly and accommodating. We were here celebrating both our anniversary and Valentines Day and we highly recommend this hotel.
- 5/5
The moment we arrived at our hotel for our stay the front desk and velvet every single person that works there was very friendly. The rooms were very clean and cozy would definitely come back and recommend to others. We had a relaxing birthday getaway
- 4/5
We love the Molara hotel. Friendly staff and great service
- 5/5
Loved the ambiance and the people. The room was great too. Located on the river walk was really nice and convenient.
- 5/5
There are no words to express our stay. It was beyond a five star rating.
- 5/5
Spa was nice
- 5/5
Another wonderful stay at the Mokara! The hotel is gorgeous, the staff are wonderful, and the amenities are amazing. I love the views from the rooftop pool and the peace and quiet of the spa whirlpool and sauna. Fantastic room service food, too. The only issue with this visit was getting conflicting info from the spa staff about the different services' features and costs. Other than that, it was a perfect visit. We hope to come back soon!
- 5/5
Everything was nice
- 5/5
Beautiful property and friendly staff. Mahalo
- 5/5
This is one of our favorite hotels anywhere! At Christmas the river view is awesome with the festive lights hung by the city making it wonderful Service is impeccable-it seems anyone you meet working there is proud to be a part of the Mokara family.
- 5/5
The hotel staff members were very welcoming, and professional. Our room was very clean, and nice.
- 5/5
Excellent place to stay. Right in the center of everything!
- 5/5
Very friendly and helpful staff.
- 4/5
The hostesses are very kind, specially Nicole
- 5/5
Spa was incredible
- 5/5
Nice place
- 5/5
Very nice services
- 5/5
Amazing professional staff.
- 5/5
Best Spa facilities in San Antonio. Amazing staff and customer service. Stay here at least once a year. Have stayed at numerous downtown hotels in San Antonio and always come back to this one.
- 5/5
Amazing hotel, staff, and spa! Will definitely be back!
- 5/5
Beautiful hotel. Beautiful room with high ceilings. Wonderful, nice staff. Fun Restaurant and Bar right by the river!
- 5/5
Great location and amazing service
- 4/5
Pricey. Expected. Were snubbed at the restaurant. Felt like did not belong on more than one occasion. Beautiful building very well kept. Front desk were all very helpful. Although did not receive welcome gifts as promised at check in. The spa did send up champagne for our anniversary,after reminding a complimentary glass came with our package purchased. Rooms were small, but very clean, beds comfortable. Bathroom needed uplift, showing age, peeling wallpaper . Bath salts and wonderful extras for whirlpool tub jets were perfect and was very clean . Overall beautiful hotel attentive staff .
- 5/5
Love this place!
- 5/5
Clean. Comfortable. And the service is excellent.
- 5/5
Love the spa for sure, bed is cozy and service was 110% hands down
- 5/5
Great staff, very clean rooms and great experience
- 5/5
Was by far the best hotel on the Riverwalk. The cleanliness, the view, and everything was in walking distance. Will probably come back next month. It was awesome.