La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

Good location to watch bat.

Stayed here to be next to my son he is in the military leaving for army boot camp

Terrible staff!! No one ever at front desk. Then when they show up some in terrible mood. Bathroom doesn’t have conditioners and you have to pay for it if you ask front desk. Beds and pillows terrible and very uncomfortable.

Clean room needs more attention

Pleasant

The included breakfast was excellent. One thing to be aware of is that the hotel charges a $10 parking fee.

I chose to stay at this Laquinta's location again because it is conveniently close to where I had to do business. The staff are always courteous, helpful and available to assist me to help make my stay more pleasant. The room was clean the breakfast had delicious variety to chose from and the outside surroundings of the property was always clean and well maintained with beautiful flowers and plants. Time didn't permit me to use the pool which looked so inviting.. I plan to return there for my next visit. Thanks.

Everything The A/C was not working properly and did advise front desk staff.

great location and very convenient

Good hotel. Nice ppl there.

Location was good. Near to where I need to go. Had no time for breakfast Price. Your quote was less than what I paid

The room was clean, the bathroom was OK, a stopper didn’t work in the bathtub, a bummer for my wife, lol. Everything else was very accommodating, though, cold AC, and a comfortable bed. The breakfast experience was excellent! Plenty of hot food, and a variety of choices. A large dining area and very clean. Overall experience was great, and I would come back.

Everything was good

The breakfast area was ok sized so no one stepping on each other. Rooms were clean.

It was ok

Exceptional

plenty of paking, great staff awesome jacuzzi great stay

Staff was nice

Nice and affordable very safe location would highly recommend for location and price

Exceptional

Exceptional

The breakfast was very good and there was a good variety of food options. The humidity in the room. The air-conditioning worked well but it was always too humid and damp in the room.

Bed and adjustable room temps. Staff was wonderful Only one elevator worked. Was charged ten dollars extra fee for parking in the hotel parking lot. Registered online, but had to still register at the front desk.

Todo excelente sólo k le cobraron parqueo 15 dollar y lo mas extraño que el muchacho me lo pidió en efectivo ya avía estado antes ahí y no me avían pedido extra por parquiarme

Beds were so comfy, staff was kind and my room was clean.

The room was clean. However, the lobby bathrooms were bad - toilet paper on the floor, none in several of the stalls, no seat covers. The mini fridge was too big for the compartment and was difficult to open and close. Could not log laptop to Wi-Fi, although I had no problem with my phone, only minor issues with my tablet. The printer in the business center was out of ink. Thankfully the desk clerk offered to print documents for me if I could email them to her

Good location with easy access to interstates. Safe area. Hot water didn’t work, ice machine didn’t work. Staff was quick to address.

This location was just right for our plans. Plus the breakfast was a plus ➕️

Room was clean wellmaintained, breakfast was good 👍. Definitely in a good area.

The hotel met my basic expectations. It was clean and reasonably quiet, but nothing stood out as exceptional. Suitable for travelers looking for a simple place to stay.

Everything was great! The shower water pressure couldve been better.

Room good. Location was nice. My vehicle was broken into & the hotel/staff couldn't help me. Two broken windows on passenger side. Costly damage. No on-site security so, you definitely are parking at your on risk.

Great customer service 🙂

The bathroom smell,the towels need more bleach,the bed sheets look like the first one's from the very first day,breakfast was sorry,the carpets in the room,you could see the dirt in the edges,the bathroom floor was sticky. Only one trash can,no shampoo or conditioner. You need to ask for more towels for the next day. Pay more and get a better service.

I booked 2 rooms one for 2 nights and the second for 1 night. I was charged for parking for the single night but not the 2 night stay. The phone in my room did not work and I took it to the front desk and it was never replaced. Finally on my 2 night stay no housekeeping was provided. I was told by staff the room is only serviced if you stay for 3 nights. While the staff was polite and helpful this property is in serious need of remodeling.

Everything was clean and good great place to stay at for family get together

Good

Place is clean and organized. Building does look old inside but everything was good.

Excelente lugar, todo en muy buenas condiciones

Great trip, the staff was excellent- my young son did not want to leave - I would prefer a early check in the next time . Pool was great - hot tub was even better

Good Need to buy a fan

Clean, cost efficient

The hotel is a little dated... Also they ask for an additional 10 bucks for a parking fee when you check in!

Breakfast was good. Housekeeping staff were good. That's about it. Ice machines out of order. Television in both rooms malfunctioned and one replaced with smaller unit. Second television lost connection three times and required reset of Internet connection. Everything about the hotel seemed old and shower needs repair. I plan to avoid La Quinta in the future; I don't trust them. My friend said waffles were not good and her room had Spyders and hair in bathroom. Not good.

Very good

Awesome

Great staff. Breakfast was good. Pool was clean. Mini fridge wasn’t working very well, but we weren’t overly inconvenienced by that. Good air conditioning. Comfortable beds. Overall, it’s one of my favorites in San Antonio.

Overall a great place to stay. They allow pets so sometimes our room smelled like animal urine when we would first come in. It wasn’t enough to bother us but someone allergic to pets might have a problem.

Very good

Have stayed at this hotel a few times and every time it is a pleasant stay. The breakfast is always good. Did not get to hang out at the pool this time but it looked very relaxing. The room was clean and the bed was very comfortable. Would definitely stay here again

Awesome stay! Would definitely recommend.

I was there on business. However, my stay was so welcoming and such a great experience. I will return!

The safety box never worked. The rest, perfect

Pillows sucked. No soap in restroom.

the staff was great.Customer service is a five star.I thank you, and I will definitely stay again

Breakfast should finish at 10 not at 9 Location is very good

I was very disappointed in the fact of how early the pool closed the whole reason I stayed at that hotel instead of a nicer one were my son had stayed was because it has a hot tub but I never got to use it because it closed at 10 that's way too early especially when I had to pay an extra $10 to even park there which I don't understand at all I rented your room were I also have to pay to park and didn't get to enjoy the hot tub yeah I don't think I'll be staying again

Very accommodating

Exceptional

We have been staying at this La Quinta for over 3 years now. We make quick trips to San Antonio during the week and on weekends. Until this trip, I have had nothing but great things to say about this place. I appreciate that I feel safe staying here with children, and it is near places to eat and Six Flags. For a mom on a budget, this USED to be my go-to place. This visit made me rethink where we will stay next time. There is now a $10 parking fee for each night you stay added by new management. The pillows have been downgraded to small, cotton bball-filled airline pillows that honestly have no business being on a bed. The beds here WERE the most comfy beds I have ever slept on, including my own. Cooling and cloud like, now they are like sleeping on a hill with deep valleys. Not sure what happened, but it went from cool, cloud-like beds to lumpy, bumpy, can't-get-comfy beds. I have 3 teen girls, 1 is diabetic, and their breakfast used to be amazing! Eggs, bacon, sausage, fruit, yogurt, granola, a nice assortment of pastries, and of course, the Texas waffles. Part of the reason I chose this hotel was due to the breakfast, so we could start our day right before hitting Six Flags. Sadly, this has also been downgraded. Sunday breakfast consisted of runny, watery eggs, potatoes with a small amount of cut up sausage, orange slices, yogurt (in a bowl, with a spoon and plastic covering it), no toppings, toast, bagels and 3 muffins (extra small), juice that ran out and was not refilled utnil an hour after we left when we were checkign out and the texas waffles. If you are going to make a big deal about breakfast included, then you should at least make a breakfast, not put out the leftovers from the local grocery store. The pool was nice for kids, not big but big enough. The hot tub had 3 jets that worked, but it was hot. I asked for towels for the pool, we got 3, I need 4, and they ran out. The towels were not big enough to swaddle my 6-month-old, let alone to cover my teens behinds.

Check in tried getting in early, then long waits whether for check in/out or purchases made. Asked employee about getting salt, he just said "NO!" I asked even in kitchen area, my partner was having horrible sore throat was trying to make salt water to gargle, but would not help.

When we arrived. There was trash outside of the 2 trash cans by the entrance. I saw this the entire time we were coming and going. My daughter's room. The A/C wasn't working properly and the refrigerator in the room wasn't working as well. She also told me that they never came and cleaned her room. She had to ask for a trash bag.

Clean room

Had a good experience

The location, comfortable bed. Front desk staff didn't seem to want to be there, never smiled. Didn't like the $10.00 parking fee. Didn't like kid running and screaming down the hallway after 10pm.

Room was okay. Clean bed to sleep in. Might need to replace shower curtains soon

Wonderful experience with accommodating staff.

Exceptional

Exceptional

No phone service and the water pressure was very low also had trouble trying to watch the Spurs playoff game which was on NBC.

Very clean room very nice staff breakfast was great

It was close to the hospital we needed to be at. The breakfast was good and I would say that it made up for finding out that they only clean the rooms every 3 days and you have to pay for parking. I guess I need to read the fine print better next time.

Superb

Staff, cleanliness and breakfast were AMAZING!

I had a terrible experience, I arrived at 4pm and the room was not ready so they told me to wait. I sad with my daughter and then a long line started to form but I noticed that everyone was getting the room key, so I went to ask and they were upset because I cut the line and they gave me the key.. my room had a terrible noise from the air conditioner and the bathroom tub was full of mold.. I was very disappointed and sad.

We had an issue with our room but the staff was quick to accommodate us. Rooms are clean

Very nice

Very nice

It's good place to. Stay

Pretty nice place for the price.

Nice hotel. Great breakfast. Sheets stained. Front desk not helpful.

Room smelled weird and the air coming in the ac smelled weird.

When we checked in I thought the place would be okay, but walking through the ground floor, I started to notice everything was a little run down, a little on the dirty side. We got out of the elevator on the third floor to be met by the foul smell of dirt, stink and pine cleaner, very disgusting. Note the there were thunder/ lightning storms the first night but we couldn’t hear any of that though the walls ( keep that in mind) The worst part came the second night at 7:30pm loud music was coming through the walls, it was coming from the pool area, loud enough to be quite annoying despite NOT being able to hear the thunder the night before, this was louder, I went down to the lobby, finding only one employee, a guy with bushy curly hair who was playing on his phone and wasn’t happy I disturbed him to report the loud music, he said he would talk to the people making all the noise and went back to his phone. 30 minutes later, still loud music, went back down and he just told me nothing he could/would do they were guests, I pointy out that I and everyone else were also guests, he literally said, TOO BAD. Yes too bad, my money will be better spent elsewhere than a La Quinta property.

Think your staff and location was excellent hope you could have a shuttle service from airport

We have stayed at this property many times, we liked it because of the location. Upon check in staff did not inform us about not cleaning the room daily, or providing clean towels, had to take dirty towels to front desk in order to get clean ones. They should at least have someone to bring them to the room. Bathrooms need upgrade, probably won't be staying there anymore.

No TV at all, wifi worked on phones only, staff didn't seem to give a sh*t!

Tv did not work and they could not get it to work over 4 nights. They said they’d email Expedia about a one night refund and Expedia said there was no email

Great staff with comfort rooms and pleasing breakfasts stay was great thanks

Was nice

Me encantó

Take you own shampoo and body wash Hotel provided us with the small bottles Another thing if the hotel has social events you are going to have trouble finding parking space

Breakfast was good we got a courtesy call it was a good stay

Staff was nice and friendly no problems anything I need they helped me with. Best hotel experience I had in San Antonio.

But anyway our private belongings are gone After we came back. Also one of the staff who has tattoo, she was extremely unkind, we ask her for a new towels but she didn't care about our notes at all, there was no any towel after we came back to hotel I wish I could give zero star for this hotel

Very friendly and helpful staff. I would stay here again. Good location.

The hotel was clean ans the breakfast was great, over all the stay was good. I did find some problems the pool had a lot of leaves, the remote for the T.V. in our room was broken and we had a hard time making it work. Since the pool was dirty I wanted to take a bath, bit the thing to close the tub never worked and last but not least the fridge in the room had an ugly chorizo smell.

No remote for the tv. Breakfast is lame.

Great stay

Manager and crew very friendly

Manager and crew very friendly

Location, cleanliness

Great location for my appointment

Great location for my appointment

By day two, the room developed a strange smell, and several maintenance issues became impossible to ignore. The bathroom vent in Room 510 was extremely dirty with caked‑on dust, and the fan wasn’t working at all. Many of the metal finishes throughout the room were rusted, which added to the feeling that the space wasn’t being properly cared for. I was also charged $10 per day for parking, yet on the day I checked in, multiple cars in that same lot had been broken into and robbed. That did not make me feel secure about leaving my vehicle there. Because of local graduations and the short duration of my trip, relocating wasn’t an option. I also chose not to bring these concerns to the staff during my stay, as I felt doing so would leave me in a vulnerable position while I still had to sleep there for several more nights. Overall, the staff was kind, but the condition of the hotel did not match the price point or expectations.

The overall experience was good however.

Check out staff, friendly, big smile

Shout out to Ester, Marcela, Jaydan, and Lupita for their excelent costumer service.

Hotel is in a convenient location but my biggest issues was that the TV did not always work, the front desk would send a guy up to the room but you should not have to call each time your TV does not work. I am used to the room having shampoo, conditioner, and body wash. You only had a 0.7ml of shampoo wish I would have known so I would have brought my own. The carpet in the room felt so dirty, I tried to walk barefoot once, but not again and I left the hotel with bites on my body. Not a good experience

The area was pretty nice they were short handed but they managed to keep it clean

The bed was comfy and there was a microwave and fridge in the room. Not the case for most hotels these days. Having to go to the lobby to heat food is a pain!

After more than 40 mins I check in, I drove 4 hours from Houston to be met with such staff, awful, not recommended.

The room was dusty everywhere. The bathroom mirror was dirty. Doors were dirty. Bedding had stains.

Housekeeper very friendly I have a great time

The room looks clean, but the smell was very bad, I had two bedrooms suite, one of the room smells like urine , at first I thought the smell would go away after turning on the air conditioning but it lingered. Since I stay for just one night I don’t make a big deal about it.the staff was nice and helpful.

We stay here because its close by where we need to be, always clean and friendly staff.

Great service No bar lounge

No bar lounge

Very good

Exceptional

Nothing

Great stay in a great location

Good hotel

The guy that checked me in was not very talkative but I wouldn't say he was rude. He didn't have much to say except what he's been taught to say. The room was clean, bed clean, towels clean but a little rough. Downy in the wash would help that and make them smell better. Overall my one night was good. The only thing I didn't like was the $10 parking fee. I'm already paying to stay at the hotel, parking should be included.

Exceptional

Breakfast menu just right. Room clean and comfy.

Location was good Bed sheets had not been changed from previous guest. A pair of dirty socks was found inside the sheets at bottom of mattress. When I asked for sheets to be changed, clerk told me that the sheets had been changed and the socks were probably just caught in the laundry. The sheets were not changed by the time we returned to the room about 4 hours later. We checked out but hotel refused to refund us for the night we didn't stay, let alone the night we stayed on dirty sheets.

Pleasant

Not a single thing

Location was good Bed sheets had not been changed from previous guest. A pair of dirty socks was found inside the sheets at bottom of mattress. When I asked for sheets to be changed, clerk told me that the sheets had been changed and the socks were probably just caught in the laundry. The sheets were not changed by the time we returned to the room about 4 hours later. We checked out but hotel refused to refund us for the night we didn't stay, let alone the night we stayed on dirty sheets.

Breakfast is great Not a single thing

Sorry I didn’t try breakfast or pool area due to eye surgery!

The 2 rooms smelled musty. Beds were squeaky

Stayed during Fiesta. Big mistake. All floors & elevators were soaked in pool water because guests couldn’t be bothered to dry before leaving the pool area & staff were too indifferent to care. Toilet handle in restroom would stick. Restroom floor was disgustingly sticky. Beds were worn and not comfortable at all. Will definitely never stay at this property again.

Location

Awesome staff as always great breakfast as always

Very good

Very comfortable stay! Bed was comfy! Shower had good water pressure. Breakfast was delicious!

Everything was fine clean quite room.

The room was great and the staff was very helpful. The location was convenient and close to attractions, a grocery store and an excellent Mexican Restaurant, Mamacitas.

We had to have breakfast very early and the staff was gracious enough to provide bread and cereal for us.

I love this property! For the price is really good. The swimming pool is a great plus! The reception staff ere the best.

Exceptional

Me gustó todo, muy buena atención siempre, desayuno muy variado, lo recomiendo mucho

There was a hole in the wall in my room near the floor.

Every attention to detail was excellent! It was raining and the floors were spotless, the room was cozy, the food was tasty and hot. The staff is so kind.

Was very happy with room and staff.

Exceptional

The ease of checking in/out. The room and jacuzzi. The cost of the room is on the high end for the area, then you have to pay for parking.

The ease of checking in/out. The room and jacuzzi. The cost of the room is on the high end for the area, then you have to pay for parking.

En los 3 días que estuve hospedada, estuvieron 3 recepcionistas y 2 de ellas eran muy poco amables, la última chica que vi fue muy muy amable! Si volvería a reservar , si vale la pena el precio. Por último me gustaría agregar que los cajones de estacionamiento para los vehículos están muy reducidos , los carros quedan muy cerca uno del otro.

Great stay

Great stay and very helpful staff

Room needs new carpet

The beds were very comfortable and the location was perfect Room needs new carpet

Convenient location

I had a pretty good day, but the staff at the front desk is very not welcoming very dry. I’ve been to many other of your kind of properties and the staff is more friendly welcoming. I come from Illinois and it was not friendly at all

So the breakfast area was held for a private event only even though we were supposed to get breakfast every morning...really dissapointing as there isnt anything very close you could walk to for breakfast.

I love this hotel! It’s always my first choice. It’s clean, staff is friendly and helpful and the breakfast has a large variety! I will stay here again.

Breakfast & atmosphere The refrigerator in the room wasn't cold

The refrigerator in the room wasn't cold

Room was clean but needs updating, no amenities. Towels were very old. 😞

Update carpet, and bed sheets

Great stay!

Breakfast was great didn’t use the pool

Great

Quiet and intimate Price

Price

Overall it was an okay stay. My bathroom door did not close or lock. The ice maker on the 7th floor didn't work. The complimentary breakfast was okay. No issues with customer service. The location was in a good spot.

The staff was extremely friendly. We got there around 2am but still received a warm welcome. The room was great! The perfect size for my family. It was conveniently located to food and shopping. It was quiet and parking was good.

The breakfast was ok but could have been better.. the eggs could have been real eggs not powdered or from a carton. Other than that it was a 7 of 10

The staff was nice and welcoming. The room was clean and comfortable. The amenities was good The breakfast was ok but could have been better.. the eggs could have been real eggs not powdered or from a carton. Other than that it was a 7 of 10

Very good

10/10 N/a

10/10 N/a

Fresh paint bathroom, tub reglazing, wood mirror frame around sink (water) area the wood was rotten and area around bathroom handle was dirty. Thanks to my Lysol wipes, I cleaned that area. The other areas in the room were good.

nice i would stay there again

I originally booked a two-night stay for $263; however, I was ultimately charged $362. When I returned to the front desk for clarification, I was told there was a $20 parking fee. This fee was not disclosed during booking, nor was it mentioned at check-in. In addition to the unexpected charges, the condition of the room was unacceptable. Upon arrival, my child found a dirty sock on the floor, indicating the room had not been properly cleaned. When I reported this to housekeeping, their response was dismissive and unprofessional. There were also multiple maintenance issues. The toilet did not flush properly, and the air conditioning unit was not functioning. After contacting the front desk, maintenance was sent, but I was told the issue could not be fixed at that time. Instead, I was provided with a fan, which did not resolve the problem. Due to time constraints, I was unable to relocate to another hotel. At checkout, I was informed that I would receive a reimbursement; however, I have not yet received any refund or follow-up communication. Given the undisclosed fees, poor room conditions, and lack of resolution during my stay, I am requesting a prompt reimbursement. Please provide an update on the status of this refund at your earliest convenience. Thank you for your attention to this matter.

Perfect!! Clean safe

Superb

Nothing

The friendless of the employees

The friendless of the employees

Everything was ok

Begshdg

Nice location

Customer service was great!

The area The bathroom was dirty, the tub was filthy there was no towels issued the next day the closet smelled like cat Urine the room was musty like got wet at one point .

Good.

The room they initially gave us was not clean and had a smell of urine and mildew. The staff was able to move us to a different room but by night two that room had also begun to smell. Not sure if this had something to do with the rainy weather but regardless not the best stay. Breakfast was great to start the day and the staff helps as much as they can just the rooms feel very outdated glad it was a short stay.

i really liked how cozy it felt and the breakfast was great! we requested a crib from the property- it was about the size of a crib but in playpen form (make sense for ease of transportation) picture added is the crib. the tvs had roku so you could sign into your own stuff without hassle. the employees were really nice and educated on the business. n/a

Good stay. You should have more than 1 roll toilet paper in the rooms.

Excelentes desayunos. Limpieza muy aceptable

Great location

Yes

Parking is awesome, breakfast was super delicious and well balanced, beds are super comfortable to sleep on. Felt slightly catfished by the pictures on the booking app, but room wasn’t bad.

Could use some extra cleaning in the rooms

We didn't stay there. We got confused on the freeway during rain and ended up at a different LaQuinta in San Antonio where we spent the night. It was very nice and the staff was professional. The desk clerk did point out that we were at the wrong hotel but it was too late. We had already gone to the room and still would be charged for it. My bad!!

Staff was friendly, clean rooms , all was good other that remote didn’t work.

Staff was friendly, but did not do the things we requested. We used same towels for four days because we did other get them when we requested them twice over. Also, the rooms were exceedingly humid. It was terrible. When we complained about it the staff responded quickly, but the answer was to lower the thermostat to 64 degrees. We were frozen. Not happy with the room at all! Also two bedrooms, but only one chair and one desk. One bedroom had only the bed to sit on. Not good at all. See above. Also, had to pay $10.00 for parking on the hotel parking lot. That is baloney!

We had to change rooms due to a bad smell in our first room

The only complaint was not having enough drawers. There were barely any. Besides that, it was a nice place and I would select again.

It was clean and good

Friendly staff.

The staff was all friendly and helpful. The room was very comfortable and spacious.

The room was clean. The bed was comfy and the ac works . The hotel had good breakfast and a small over price basic necessities store. I will stay here again

Nice hotel. Very crowded breakfast service.

Location, because my daughter is been treating at UTSA CANCER CENTER The smell on the room and it was a big fan that minimize the space of the room

Bed were a little uncomfortable one bed look like it kinda had a hole in it other than that the stay was perfect

Easy

As any travel just be aware of your surroundings.

not clean (see photos), broken powerswitch. voice mail reminder not resetable.Never again

not clean (see photos), broken powerswitch. voice mail reminder not resetable.Never again

The hotel was overall decently clean, but you could tell it's been used. The breakfast was a big disappointment where the only hot items aside from waffles were wet eggs and overcooked pigs in a blanket. The AC unit in the room never turned off and was a bit loud.

Should be informed the room was not cleaned daily

. .

It was ok, but the property was out dated.

The woman (white hair) at the front desk was very nice and welcoming at check in. The room was clean and the bed was very comfortable. I didn’t get to try the breakfast but it’s such a bonus that one is available. Overall a great stay. There is a $10 charge for parking.

Excellent

El desayuno muy simple

The staff was excellent

They charge 10 dlls parking.. Breakfast is. 6/10

yes

The weather

When I first arrived, the hotel had a leak in the main lobby. Other than that, the hotel was a cozy place to stay. They had a decent breakfast, filled my tummy!

Breakfast was nice, rooms were clean and beds were comfortable.

Cancellation alot

The only hiccup was the dryer didn't work on the 8th floor and I had to go to the 2nd floor to dry the clothes. The washing machine was broken on the 2nd floor as well.

Remember to include parking fee into your budget which is weird bc we are not in downtown.

Worn property and surly front desk made for a very disappointing experience. Unlike the expectations we have for La Quinta. We likely won't visit this property again.

Todo muy bien el desayuno algo básico pero el servicio y el lugar muy bie

I’m still confused as to why we have to pay an additional $10 for parking when we are already paying to stay on your private property. I know it’s not for extra security. As someone’s truck got broken into Friday night.

Yes

Room was clean and everyone was nice

Smell of weed was impossible to avoid from the parking lot all the way to the 8th floor. Wet towels were left at each door throughout the hall from each room. Had to wait for a while when I asked for clean towels. Woke up with a few bug bites on arms and legs each night. Check in staff had to be corrected as I booked 3 nights, they claimed it was only 1 until they checked again. They wanted to charge me $10 for free parking claiming its a fee to self park, when booking said free self-parking. I asked for a roll-away bed, they denied it and said I already had a king size and a double bed (4 people). There's a Country Inn and Suites next door I should have booked instead. Won't stay here again.

We had to cancel because there was no hot water

Charged a $10 parking fee which was not mentioned up front. Expedia jacked up the price which me to call the hotel directly to get the original price. I will not use Expedia again.

Staff was welcoming and establishment was very clean, breakfast was good nothing out of the ordinary.

Basically a good hotel, I was not aware that they didn't clean the room each day. More info was needed! Location and acess to I10 is dificult.

This was a good place to stay with a small school team on a budget!

Breakfast is poorly organized. Not fresh

Broiler was broke( cold shower). No TV service Improvements needed

The front desk staff need improvement, they are not friendly at all and when you ask for something they answer in a terrible mood

el personal de mostrador es grosero una señora llamada Marcela parece que te está haciendo un favor al atenderte muy mal servicio del hotel no lo recomiendo en lo más minimo

Greetings and everyone and everything was great. Thank you

👍

Ok but not excellent. Kind old.

Front checking person was not friendly at all.

We've stayed here several times over the past 10 years and it's a very good hotel for the price. Clean rooms, well kept bathroom, adequate breakfast. It's in a good location close to the medical center. We will keep it as our primary choice in the area

Comfortable. New charge for $10 for parking that I was not aware of it.

Pool was great for my girls

Nice and friendly staff! Room was very clean and I had no issues whatsoever. I will definitely be booking here for future stays

Great value and great customer service. Always friendly staff and clean rooms. I have stayed at the hotel more than once because I’ve always had a good stay.

Friendly staff, room was clean

All good

The room and the staff were great

Nice, clean, quiet, easy, quick check in and check out, nice pool and hot tub

The staff was very friendly and helpful. I've been to San Antonio but I enjoyed their welcoming disposition

Great room, delicious breakfast, front desk lady she was not in good mood and they never mentioned that one room allows just one vehicle so if you have an extra car you will have to pay $10 per night but overall good stay and yes I’ll will comeback.

Management needs to train their front desk staff on basic courtesy. I was treated like a burden for asking why I needed to provide my card again for a pre-paid booking. No eye contact, no explanation of "incidentals," and a very aggressive attitude. I felt pressured to pay more than I owed just to get my key. Total lack of transparency and hospitality.

No tv there doesn't work rooms were dirty ill never go back!!!!

Loved how I was served breakfast and the room was clean and the environment had restaurants around less then 5 min

This is a big discrepancies in advertisement. I think that this needs to be fixed and advertise correctly.

Room was ok, not spotless. Staff was fine. No problems.

I got a double queen but one bed seemed like a twin my wife and 5 year old barely was able to sleep. With both had to sleep on our side witg my 5 year old in the middle.. other room my daughter slept in.. Room was warm and smells despite air being on

Location

Room was clean, staff was nice and breakfast food was good.

The bathroom was not clean, just 2 pillows each bed, and they charge for the parking $10 the night. Was not really clean like the reviews said the elevators were dirty and the the room had a bad smell even the hallway to the room had a bad smell

Clean room, comfy bed-as always. Staff was nice. Great location. Down side is they started charging for parking. They never have done that before.

Room was clean and quiet.

It was clean and the staff was very courteous. Breakfast was good. Would stay there again.

Happy

Very unprofessional and misleading with information, I was told different things by different people about the same situation.

Check in was great! You can check in in-person or via the link that is texted to you! The room was cozy and super clean. It had modern imenities. Continental break was excellent everyday were there!

Clean room and comfortable beds.

Good things. The bed was comfy and the water was hot. At the price point not bad. But, my desk chair was broken. The TV and the internet had a nightly love/hate relationship. At check in I got a text saying tell us anything you need - no responses at all. Kind of an imaginary promise at. Best

Shower water not hot

They charged $10 parking fee even after we showed staff that this fee was waived due VIP Access One Key Rewards. Besides that the toilet was not working properly and refused to switch to another room. This will be the last time we stay here.

Front desk was not friendly almost seemed like we were bothering her just by checking in. When we go in our room I notice 2 yellow stains on the white sheets at the foot of the bed. We call front desk to let them know and they move us to the end of the hallway right next to the stairs, which ended up being super noisy because of all the foot traffic. I saw a dead roach in the shower and the towel I grabbed had a black stain that wasn’t from me. Overall I was not comfortable and would not stay here again.

Very courteous and helpful staff at front desk.

Staff was great and room was comfortable.

Clean room and very friendly staff

THE TRIP PACKAGE WAS WHAT I WANTED . PRICING WAS REASONABLE. PLEASE KEEP UP THE GOOD WORK

Clean room but the hotel is outdated

Room was okay besides the sheets couldn’t really stay on the bed. Also, we decided to wash our clothes on the last day of our stay washer worked fine but dryer didn’t work started it 3 different times went down to tell the front desk so they could refund us the $4.50 we used on the dryer.. the lady acted like she didn’t want to believe us and asked

Everything was done right, at a very reasonable price! Very good value for the money.

Clean rooms, comfortable bed.

Stay was in Jan, so no swimming. Kitchen staff was very helpful. Just no bacon at any of our breakfasts.

Everything good

Very friendly staff and clean room. Had no prob asking for extra supplies.

The $10 charge for parking is absolutely ridiculous. This is not an area where parking is charged. This is not downtown SA or the Pearl area. Of course, you have to look at the amenities to see the charge. I would have never picked this hotel if I would have done.

Great stay with nice breakfast and clean rooms

Everything is very great, thank you!!!!

Clean rooms and comfortable beds

It was January, so no swimming. I wish there was bacon available - maybe there was on days we were not there.

The room was not accommodating for 3 people. The sofa bed was broken. The other room they wanted to give me had no light. According to the staff they had limited rooms because they were being remodeled. I decided to leave and go to another hotel.

Everything was good 👍

So much noises coming into the room door slamming alarms clocks it was not peaceful I will not stay there again the staff are great but nothing is soundproof

People were friendly. Rooms were clean. Breakfast was good and the woman making breakfast sang while she worked. That was a nice thing to hear.

Great area and breakfast.

No where to place clean towel, the bath tub. No complimentary water.

OK

Guest next door was very loud and extremely vulgar language on the last night of the stay.

Im so thankful. I absolutely recommend this place.

No hot water, had to take a cold shower. The mini fridge door was stuck because it didn’t fit in the cabinet so wasn’t able to use it. Booked a room with a “city view” since we were visiting from out of town and all you saw out of the window was the parking lot and trees. They also charge $11 for parking per car/per night. That was not stated when booking, never had to do that at other La Quinta hotels. Breakfast was okay but the pigs in a blanket they served were burnt and rock hard.

Dirty, stinks, makes your skin crawl! Went through 2 different rooms & had to leave for my sanity and they refused to refund my money. HORRIBLE!

The staff was polite. Room was okay for the price. I have stayed here many times before but now they have started charging for parking. I have never had to pay for parking in San Antonio at a hotel outside of the downtown area. I recommend hiding that in your pricing of the room.

I fks with it

The hotel is very outdated and can use a major update.

Yes

I booked for a room with two double beds but when we arrived, that type of rooms were overbooked. The front desk was kind enough to give us a suite with one king bed and one sofa bed however the sofa bed was probably the hardest I ever slept on. Thanks to the front desk, this issue was corrected on the second day. Mediocre continental breakfast was offered so we ate only once. Again, the price was good so we can spend more in the local restaurants. The pool (not heated), jacuzzi, and fitting rooms are well maintained and practical.

Great breakfast and very clean

Breakfast was OK. It was raining for the pool so I didn’t get to enjoy.

This room, which was advertised as 325 square feet, was actually only 190 square feet. It didn’t even have courtesy water. The rooms were ugly, and we were offered a special needs room without any choice.

The hinge was loose on my bathroom door so you couldn't close the door and ZERO water pressure!!!! is took 10 minutes to get wet in the shower !!! I have NEVER seen a motel charge a guest for parking in addition to the room fee !!!

They don’t clean the rooms daily, you need to request to do that … we request the mini car for baggage and they said … you can go for it and you can do it !

Good clean room only thing is parking I’ve never paid for parking in SA at a hotel. That’s ridiculous! That will keep me from staying at this location again I’ve stayed at a nicer la Quinta without the parking fee

Never have I ever paid for parking at a hotel in my whole entire life.

Clean rooms, not a lot of variety on the breakfast but did the job, great location, and kind personnel. For the cost it was a great value!

Yes staff was nice

Room was spotless and service is awesome. Breakfast spread is amazing with choices to choose from.

Room was fine. But hallway by room stunk of marijuana smell. Gym equipment was missing bars to use weight lifting machines and still can’t stream Netflix with fire stick. Very annoying.

Great food

Clean room and nice staff

Clean rooms , microwave, fridge , great shower, working heat/air I don’t like that you call it a buffet … it’s not ! There was sausage every day , which I don’t like ! And not a bunch of choices ! That was just a complimentary breakfast , which I thank you for , but it can be better or change it to limited breakfast ! Thank you !

Room was ok, tv was not connected to the internet so no good shows to watch, pool had lots of leaves in it, breakfast was the simplest.

Charging for parking $10 per night. Have stayed about 3-4 times before and never paid for parking so the new change was annoying Staff has always been friendly. Breakfast is good. Decent place

Great customer service, rooms clean, good maintenance overall. Decent breakfast, coffee was great. Swimming was opened even during winter time, 7am-10pm. Beds are very comfortable. Will stay again when I visit SA.

Our room was spotless and well cared for. Staff was also incredibly helpful.

Ive always had great experience with this hotel but it needs an update. Its just dirty and and dingy now.

The chair in the room was broken and don’t even get me started with the bathroom!

Need to provide bottle water in the room plus need to eliminate separate parking fee - recommend that it be incorporated as part of the room rate.

More staff at check in, waited 20-30 minutes. Also called for help with tv, no one ever came.

Bathtub was dirty, breakfast consist of egg and potatoes. Every day. Staff was rude

yes

Room given was not sanitized and cleaned. Changed the room after maintaining guy Mike recommended to the receptionist.

The rooms are nice, small fridge to store drinks and snacks, coffee maker, comfy bed, and the bathroom is nice and clean. The breakfast is good, easily accessible and easy to take back to your room.

The room was cleaned OK, but it could’ve been a little bit better in the tub and vacuuming of the room. Fitness room was OK with equipment, but again, the floor needed vacuumed greatly, and they had nothing to wipe down the machines with. I was very hesitant to use it because of this. The staff was very friendly, just a few upgrades and changes would’ve pushed my star rating higher.

Room was clean and ready for our stay. Breakfast was good and staff very friendly from the moment we walked in to check in. The bed was a little in the stiff side but that won’t stop me from coming back again. I really like the area and the ease to get to dining and shopping options.

Yes great

Great place to stay!

Our room was nice, sheets smelled nice and clean-fresh!

Christmas decorations were appropriate and made me felt welcome and spirit. Staff was nice and attentively was able to help to extend my stay.

Clean room

We were initially booked into a suite. When we went up to the room there was someone already in the room. We went back down to the front desk and they had to put us in another room.

Yes

Great place

The room was about three out of five. The people were wonderful. The lady that makes the breakfast always sings. That was a wonderful experience.

great experience

Location

This has been the worse experience I’ve had with a hotel than I’ve booked through your app.

The hotel is clean and the staff are great

Room was dirty tub was stained

Breakfast was great. Everything was great. Just a bit disappointed when I wanted to take a hot steamy shower and the restroom looked like it had not been cleaned in a while :( other than that it was fine!

Staff was courteous.

Yes

Everything was just fine. Pleasant place to stay.

Parking shouldn’t be charged.

The room was clean. Great customer service. Location was perfect. The price was on point.

Friendly staff and clean room.

Stop charging for parking. Use smart TV features, improve breakfast

Clean room , everything looks fresh. Decent morning breakfast.

Was was fine , staff where great very attentive

Room was clean Only thing was they charged me for parking something they had added new

Very clean and comfortable room.

Cuartos limpios .. y buen servicio al cliente

Room was good but but is a fee to park there 10 dlls a day never happen to me on my previous stay on hotels also one room have the tv loud

Part of a family trip

quite place with good breakfast

Room was very neatly clean. Gym is good although one of treadmill does not work. Breakfast is good. Staff: very friendly.

room needs update sofa bed was uncomfortable to sit on TV was difficult to change ch. But what was disappointing was that they charge $10.00 for parking. Could find anywhere in my paper work that this fee was addressed prior to our arrival. I will not stay here again

Clean rooms

Everything was good as usual but beware they started charging $10 for parking.

We have stayed here many times. They now charge $10 per night for parking (supposedly started in July 2025). This was an unexpected charge and seems unnecessary. But the breakfast is good and a decent location.

We stayed there for three days in our room wasn’t clean. The phone wasn’t working.

It didn’t turn out as well as I had anticipated.

Clean room, helpful staff, soap and accoutrement were mediocre. Also phone kept beeping for a voice mail?

good location, breakfast ok and service is ok with the price

Breakfast was good!

Comfortable

Very clean and nice staff.

Lousy, noisy, outdated and crap breakfast just bagel and egg.

Unexpected fee for parking ($10 per night; $20 total). No hot water in bathtub until requested repairs were made the second day of the visit.

Strong odor on rooms and some small insects on room

Excellent customer service, super clean and the hotel is very nice, I loved it, it's my first time staying here and I don't think it will be the last.

Honestly, the main thing that stood out was that even though we had a couple of issues when we first got there like the air conditioner made this horrendous noise so we couldn't even use it at first and the toilet seat was broken, they fixed it immediately. There was no waiting till the next day or anything. Everyone was very kind and gracious and made our stay a priority. The breakfast was awesome and the location of our hotel was great for what we needed. The one and only thing I can say that we were surprised and disappointed in because we didn't know about it ahead of time was that they charged $10 per night for parking. I asked the lady how else you could get to the hotel other than driving a car because you certainly couldn't walk and therefore the $10 should have been built into the cost of the room.

Very clean, friendly staff, best breakfast

Nice

Breakfast menu was not good..They changed for car parking

Great staff

Over all good - Room and bath were clean. Were told at check in that house keeping is every third day, towels avail on request. AND NOW it’s $$$10.00 dollars per day for parking. Not good- should be noted in the listing. The beds are too high for handicap people. Only a desk chair with wheels in the room - not good for handicap people. requested another chair and got a small table chair. Will try a different location next trip to San Antonio.

The breakfast has degraded in quality over the years. Those eggs could not taste any more industrial and the sausage texture and flavor is no longer recognizable. The underside of the seat cushion in my room was filthy. The bathroom trim was unfinished and looked quite shoddy. The bench seating area outside the front door had dried spilled soda all over the place and the walkway was filthy. I really like La Quinta Inn but there were some gaps on this stay.

Helpful staff Good location

Everything was good room breakfast and service just didnt Iike that we had to pay a 10$ parking fee i wasnt aware about

Only had soap and shampoo. Breakfast was average. Staff was nice. Lacked a lot of room amenities.

Room was very clean, bed was comfortable. Staff were friendly.

Excellent reveption

I like getting this hotel. I always get this hotel when staying in San Antonio

Everything was bad I did not like it at all

Are go to hotel when we visit San Antonio. Quiet and staff are very polite. Breakfast is good with a good variety to choose from.

Had a great stay. we were surprised they now charge a parking fee-I'm not sure if they have security at night since I didn't see anyone there. Other than that our rooms were clean and had no issues.

Gor two rooms for five people they had nothing for my son to sleep in i finaly got some sheets to put on the floor to sleep and the front disk lady was very unprofessional and rude and gave no solutions she said the king bed can accommodate up to for people and i had a handicap licen plate and got charged 10$ for prking i was not happy at all the breakfast next morning was the only decent thing

na

Staff was not present, it was help yourself, all was clean. Presentation was nice, plenty of food. Our options were scrambled eggs, sausages, waffles, there were three kinds of cereal, variety of breads, toaster if needed, variety of juices to choose from and I know I am missing some. It was all good and appreciated. I did not hear of any complaints and some had second helpings, I know I did!!!

Staff was nice and hotel was clean

Good service and breakfast

Very friendly and helpful staff, very clean property and room.

No place to put away fresh bath towels. Three new fresh towels was left on bath tap sit rack, but in order to take a bath, towel must be remove, however there is no rack in the bathroom to store the towel.

The food for breakfast was the same every day for the 3 days we stayed. The safe was broken and when I called they said they cannot fix it and told me not to worry since no one will come to our room unless we request someone to clean. So we did not request for cleaning during our stay.

I didn't have breakfast because I left before, no toiletries at all

Staff was amazing.

TV didn’t work and the hotel tried to changed my reservation. They stated that I needed to check in or get there by 3PM on check in date. They were very condescending and had no concern about my safety.

We have stayed at this hotel multiple times. This one was the most disappointing. The welcome we received was less than cordial. They also started charging $10 a night for parking. There is no valet, but they are going to charge for parking. We reserved a room for 3 people and it only had 1 king size bed. No sofa bed. 2 uncomfortable chairs. We were given a $10 voucher for food from the store. It was over priced and when we turned in the vouchers the front office person didnt even ring us up to see how much of the money we used. She just took the vouchers. Breakfast was the exact same thing every day. No variety. This was disappointing. The best part of the stay was the woman running the breakfast. She was happy and pleasant and she was singing while she worked. Will most likely go somewhere else next time, mostly because of the parking charge and the friendliness of the staff.

I recieved a complete refund. Enjoy work.

Yes

Breakfast was fantastic

Yes all

The breakfast food was always replenished, and there was plenty of it. The staff was friendly and very professional. The room was comfortable. It had a microwave and minifridge. The only issue i had with the room was the hot water. It took so long to get warm. Overall, it was a pleasant stay. Easy access to the highway. Close to the airport.

The staff was kind of rude and had a long waiting line to check in

Nice place

The room w

Dirty room , debris everywhere. Room was not vacuumed, no light ! The bedroom was dark no working lights and the sofa bed was broken and full of dog hair .

THEY SHOULD NOT CHARGE FOR PARKING AND THEY DO NOT GIVE HAIR CONDITIONER BUT THEY WILL SELL YOU SOME ;(

Perfect

Great hospitality and service.

Staff was great. Room was clean. Only negative was that they charge to park. I don't understand why they charge their own guests to park.

We went for an overnight due to a medical appointment on post. The room was very clean, comfy bed. Good water pressure. We didn’t stay long for breakfast but looking it over there was an okay variety of food. Very basic. I am disappointed that they only had earl gray tea, I’m a hot tea drinker. But otherwise it was a good stay.

Lady at the front desk was very friendly and helpful. When we need a wheelchair she quickly took care of it. Rooms were clean and neat.

N/a

The room and staff were fine. After four days of checking out, I found that I had left a pair of boots behind. I called the hotel and spoke to Ester. She told me she would check and get back to me. About an hour later she called advising me that they had my boots. My son went to pick them up later that day. Thank you so much for holding on to one of my favorite pair of boots.

The room was clean and staff friendly. I’ve stayed at this hotel many times in the past and that’s the reason I stayed there this time.

Excellent hotel.

not as expected, the room was moisty and we asked for change, ac was too noisy .

Just so dirty. Not comfortable.

Room smelled bad carpet smelled bad

Clean

It was clean.love the plants.Only choice for breakfast and it was chorizo which was stirred into the potatoes. That was good but needed more meat options

Room was very clean bed comfortable and staff was very nice, I felt safe here and would come here again

It was a fine place. Breakfast needed more fruit. Al in all it was fine.

The covers looked dirty and the table was sticky

Right by the freeway perfect for travel

Breakfast is not healthy. The front desk associate forgot to credit my first night to my credit card. They also forgot to offer me the VIP $10 credit.

Clean Room

The hotel was comfortable but the carpet was really nasty. Overall the stay was good, just need to replace room carpet.

It was good

Room had a few stains, and the keycard stopped working at one point but the front desk helped immediately.

The floor was not vacuumed under & around the desk are. The room was extremely humid. There was an ironing board but no iron. The hair dryer did

It was clean only thing was our room didn’t get cleaned or get clean towels but overall everything was great. Staff did get us towels when we asked for them and apologized.

Rooms were well kept.

I didnt go to the pool. The only downside was they didnt get enough pillow , i ask for 4 and i was told only 1 pillow

Great staff

Clean room friendly staff . Was not made aware of having to pay for parking on the property prior to my reservation. $10 a night.

Quiet and clean with friendly staff.

I was there for an overnighter. This is my go to hotel whenever I am in San Antonio. I love the rooms and the area. Good eats all around the area. But the best part is the breakfast lady. She sings every morning giving you a home vibe. She puts love in her breakfast layout. Now they started charging $10 to park but this is for security reasons which I am willing to pay for peace of mind. Overall a 5 star for me.

Hot tub and pool were nice... hot tub was a little too hot... and well we got to pool later in day so pool.. was a bit on chilly side.. but it was awesome

The hotel room itself was below average but considering the price, it has all the necessities which was a plus. If you’re looking for a cheap stay then this is a good choice.

Reservation for suite , 2 nights, king bed with separate sitting area ……. Definitely not suitable for sitting , we had to sit on floor or on unstable bed. Asked for another room but none available either night. Couch in sitting area was a hazard, cushions would and could not be sat on or you would fall through to empty frame underneath. Towels in bathroom smelled which all guest noticed. I have NEVER left a bad review for any hotel stay in all my years but this experience was an embarrassment for me, especially since it was not inexpensive. Definitely had poor MOTEL quality.

Love it@

Only there for a short time, left before breakfast

We always enjoy our stay at this hotel. The staff are always friendly, premises clean, and breakfast is great!

It was okay. The hotel is agong and it was evident in the bathroom and carpet. Also I think some people paid $10 a night for parking and others didn’t pay at all.

Excellent Area

Great staff, and very clean

Great room,

Charged for parking

There is a new charge for parking $10 per night. Not knowing this in advance was not great. It’s not in an area where one can park elsewhere!

Exlente servicio

The hotel lobby had a very bad smell and so did the hotel room. The towels were soiled wet and dirty. The housekeeping didn’t come to hotel till 9 so you pick up towels which were again dirty by urself. No amenities and not even basic facilities.

Every thing was very good

Terrible. AC was broken in our room and did not allow us to switch rooms because they were sold out. Argued for a refund so we could stay at another hotel because we did not pay for and want to sleep in a hot, musty smelling room and was told no and to speak with management in the morning. Room was also not clean on further inspection - trash can from previous guest was still full and some white flakes were on the carpet. Also did not have a functioning room phone in order to contact main lobby. Would not recommend this hotel to anyone.

This is my third time staying at this la Quinta and we kept coming back due to having a great experience. I was not too happy that they started charging for parking. The only other complaint was that the room was not clean. There was a cockroach in the room. There was a bottled water under the bed that was not ours. Carpet was dirty, bathroom door was dirty. The AC was blowing a musty smell.

The hotel and the room were clean. There was a leaky toilet in our room but the problem I had was that my wife and I ran to Starbucks and left the door ajar with the horizontal lock, with my elderly mother in the room. While we were gone, a man with a clipboard came walking into the room without knocking and was shocked when he saw my mother in there. She was scared to death and he said he was checking because the door was left ajar. Why not reach in, turn the lock and shut the door instead of walking on in? I confronted the front desk and they went and got him and I confronted him and told him that was the actions of a thief and not if someone concerned with securing the room. From that point on, we took all valuables with us whenever we left the hotel. Will never stay there again knowing that they will walk right on in your room, even if you have the do not disturb placard on the outside of the doorknob. And I don’t anyone to stay there after this

This was my go to hotel since the many stays my husband had in the hospitals the past few years. Recently, however, it appears a change in clientele has made my solo stays a little uncomfortable. This property is also in need of a little update.

Very Outdated and have to pay $10 extra for parking.

The in-room safe was broken. We asked for it to be fixed, and it never was. The phone in the room wasn't even hooked up! There were cigarette butts and beer caps littered all around the pool. The room was mostly clean unless you looked closer. The best part of the place was the breakfast.

This hotel was just ok. Rooms were of bare necessities to stay. Not a quality feel from the moment you walk in to entering the room. Stale smell everywhere. They also charge $10 for parking which you dont find out until you check-in. Parking is in a regular open parking lot. So don't expect anything for your $10. Oh, and the in room air conditioning was either hot or ice cold and the room felt humid.

Hotel clean good breakfast. Only disadvantage is they are now charging for parking. It is not advertised on the website parking fee per night.

It was a great say. We actually ended up staying an extra night because the beds were so comfortable. We got the family room which was a bedroom, a living room and a bathroom so it was very enjoyable for our family to be able to have that space between us if needed. The staff was very friendly. It was a bit overpriced but that's okay because we enjoyed it thoroughly. Please keep in mind that if you have pets they do charge $25 per night in this non-refundable

Everything was very nice, the hotel grounds are beautiful. The complimentary breakfast event had sausage and eggs. The only issue I had was locating the hotel, but that was my problem.

Our room seemed to have a malfunctioning ac unit or something...our room was super humid with the ac on 70, the carpet was dirty because it would show when taking a shower and the dirt would rinse off our feet. We booked a weekend stay, ended up leaving the saturday night...a 5 hour drive home seemed easier at 10pm than another night there

Daytime front desk was surly for me asking that the TV work in my room. It never got done in a 6 day stay. It’s clean, it’s got breakfast. It seems everything is done to stay cheaper on price. I guess I understand it, but a shower curtain in my bath would be nice.

Whoever stayed in the room prior to us factory reset the TV so it was not working, and when we called to the desk, there was no one available to get that fixed until the next day.

No complaints. It was clean and easy to check in and out

Our tv didn’t work the entire weekend. We called the front desk maintenance never showed up. The online pictures look different then the actual pictures but it wasent to bad other then the one issue. Had a weird smell from the AC like the filters were not clean in the room.

did not visit the pool

It was a nice stay! I slept well and room was clean. I forgot conditioner for my hair and there wasn't any in the room which would have been nice but I dont put that off on the Hotel as its just something I have gotten accustomed to.

Safe

little bit old

Towels smelled a little funny but other than that great stay!

All staff Very kindly and clean the room.

Purchase date: Sep 30, 2025 Booking details: La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW 4431 Horizon Hill Blvd, San Antonio, TX, 78229

The room was good, but the bathroom was horrible. We stayed in Room # 821, and the bathroom was dirty. The shower head was so bad that there was almost no water coming out of it; it was really, really slow. I don't know what that three-star hotel is like. The staff was good, but they can not save the place just by their good service. Breakfast was also not very good, except for the five stations of waffle makers.

Had to change rooms because of a high pitch noice and maintenance couldnt figure where it was coming from. The new room had a toilet backed up in the midfke of night. To us a bathroom we had to go from 7th flour to lobby.

The property is dated and smells moist. The staff member Gilbert was very rude and unprofessional. Both my room and my son’s room were dirty and they ran out of towels and blankets. .

Room smelled bad, City scape view of the hood, Roku but would not connect for use, not what hotels.com advertised but works if you just need a place to sleep. Breakfast smelled good but I didn’t try it.

Nice facilities.

Good hotel. Nothing spectacular, but nothing bad either. We would stay again

My room was disgusting staff was very rude, would love a refund.

Everything was amazing except the parking fee. Ridiculous.

Evening Staff was rude, mucous on the wall, mold on the wall, sinks, bathroom, dirty sheets, dirty blankets, floors needs vacuuming and cleaning, room reeked of cat urine.