Baymont by Wyndham San Antonio Airport

Price Front desk had poor communicated comprehension skills. Keys did not work on our second day and it took way too long to get new keys made. Also called and asked about adding the reservation to our rewards points and the front desk person could not comprehend the request after numerous tries. We were told someone that could help would call us later and we never received a call back. Ned spread also was either stained or dirty.

Price Front desk had poor communicated comprehension skills. Keys did not work on our second day and it took way too long to get new keys made. Also called and asked about adding the reservation to our rewards points and the front desk person could not comprehend the request after numerous tries. We were told someone that could help would call us later and we never received a call back. Ned spread also was either stained or dirty.

The price is a SCAM. They charge a $30 per night pet fee instead of a one time deposit. My AC did NOT work the entire weekend and I was simply asked to unplug it for 15mins to see if that would fix it, since I was already on my 2nd room I was offered no other options other than open the window. I was bearable at night due to cool rainy weather, but the days were terrible, I left the door open trying to collect the cool air from the hallway. Mostly I am disappointed in the pet fee scam. I travel with my pet everywhere and I have NEVER paid more than a $50 (one time fee) pet deposit.

Good

Everything Nothing

Everything Nothing

It was clean Staff were MIA, breakfast was horrible, spoiled OJ, pancake batter was separated, milk was warm. Room was 80+ degrees when we got in to it.

Staff were MIA, breakfast was horrible, spoiled OJ, pancake batter was separated, milk was warm. Room was 80+ degrees when we got in to it.

The breakfast needs improvement .kept hearing someone knock on my door ?.

Good area The breakfast needs improvement .kept hearing someone knock on my door

nice room ,big comfortable bed, nice tv, nice bathroom. staff was bland not friendly,unattentive, staff was noy knowledegable about the simplest things, could not give directions.

nice room ,big comfortable bed, nice tv, nice bathroom. staff was bland not friendly,unattentive, staff was noy knowledegable about the simplest things, could not give directions.

I couldn’t check in. No one at front desk till I returned hours later

Matteress was hard and pillows were flat and thin.

Matteress was hard and pillows were flat and thin.

Good

hall ways loud. staff let kids run around til 2am

hall ways loud. staff let kids run around til 2am

Breakfast was only waffles and two cerals but it is appreciated Smell of the 3rd floor

Smell of the 3rd floor

Poor

At the last minute checking in I had to pay my pet fee per night $25. The bed sheets were stained. Staff called to report my small dog was being too loud had to go all the way back from the entrance of San Antonio all the way to my room towards end of San Antonio. Breakfast was only cereals, apples, and orange juice. Parking space is on the back other side of the hotel. Deposit is required once checking in even if room was booked. Don’t forget to get your deposit back.

Convenient They had roaches

Convenient They had roaches

There was black There was black hairs in the bed along with other stuff not sure what it was . It was extremely nasty

There was black There was black hairs in the bed along with other stuff not sure what it was . It was extremely nasty

Exceptional

Superb

Superb

The room was neat and clean. The staff was very helpful in getting new batteries for the tv remote. Breakfast was ok; however, I would add Chesse, Eggs, Bread to the menu. The cereals are too sweet for a Diabetic customer. Thank you for a restful stay!

Worst service ever the hole smells bad rooms dirty ,bedsheets had stains breakfast was just cereal,they had unexpected charges for pets

Not one redeeming quality about this location.

The room didn’t have a microwave hair dryer and iron and I had to ask for toilet paper because it only have half of roll and bad breakfast

-

Got to the property around 11 pm. Took about 15 minutes for someone to let me in the door to check in. After I was given a room,i was told they made a mistake and had to give me a different room. The room was ok. Some of the lights didn't work. There was some hair on the bed. If you plan to only sleep for one night, that may be good. Take shampoo and soap to bathe. They have pinky size bottles and it was barely enough for my hair. When I checked out i asked for the receipt and the guy told me the printer was broken but i signed the check in receipt the night before that they printed in front of me. He said he would email me the final receipt and still never got it. Maybe I'm being to dramatic but I've been charged at other places for early check in and tried to dispute it and could never get a hold of anyone. That was 25 dollars for a service I didn't use.

The room was clean and comfortable, and the location is wonderful.

The room was super clean and felt well-kept. The blankets were warm and cozy—honestly the only reason I didn’t get up and file a complaint at 3am ? The bed had me fighting for my life. It was soft but weirdly bumpy, like someone stacked a few mystery layers on top of the mattress and called it a day. Every time I moved, it felt like I unlocked a new lump. My back is still processing the experience ?

The bed was absolutely horrible I could only stay one of the 4 nights booked

Clean room | clean bathroom | breakfast was limited to just cereal and waffles

The room was not clean, the elevator had a pet odor, the staff attitude was lack luster. I do not recommend.

Hotel was descent. Only issue was there was a strong strange smell the whole time. Luckily the smell was not in the room just in the hallways.

Nothing it was disgustingly dirty No one cleaned either of the rooms we stayed in

We just stayed a night but it was very comfortable and quiet so we got a good night sleep

The area was very nice. I was able to drive in and leave out without too much traffic. The air condition unit did not work. Also the hotel looked very different on the website than In person. Was not very clean and hotel smelled like fresh laminated floors.

Breakfast was good, and very clean in the dining area.

I had started my period that night so sheets got stained. They never changed them! Housekeeping made the bed with the dirty sheets. As soon as we came back from the day, I pulled the sheets back to find they never changed them. When I went to complain, the front desk guy gave me the sheets to change the bed!! He said they only change sheets every 2nd night. The sheets he gave me, although "clean" had a stain on them. The communal microwave was filty. The batter for the waffles with breakfasr was old and tasted moldy. The hallway was not vacuum the entire time we stayed, even though there was debris all over the floor. There was no hot water for 2 of the 3 days we stayed there. I had originally booked 9 days to stay there, but the place was such a dump, the daytime manager told me she would refund me 6 days if I left early. I agreed, but turns out she is a lying scam artist and only refunded me for 3 days. She rewarded herself for being a crappy human and a horrible property manager. Stay far, far away from here.

I had started my period that night so sheets got stained. They never changed them! Housekeeping made the bed with the dirty sheets. As soon as we came back from the day, I pulled the sheets back to find they never changed them. When I went to complain, the front desk guy gave me the sheets to change the bed!! He said they only change sheets every 2nd night. The sheets he gave me, although "clean" had a stain on them. The communal microwave was filty. The batter for the waffles with breakfasr was old and tasted moldy. The hallway was not vacuum the entire time we stayed, even though there was debris all over the floor. There was no hot water for 2 of the 3 days we stayed there. I had originally booked 9 days to stay there, but the place was such a dump, the daytime manager told me she would refund me 6 days if I left early. I agreed, but turns out she is a lying scam artist and only refunded me for 3 days. She rewarded herself for being a crappy human and a horrible property manager. Stay far, far away from here.

Nothing at all Smelled like urine everywhere sheets weee stained horrible smell

Room was clean

Room was clean

It was super nice but the attendance in the front was lowkey rude and the bed frame had bugs including a big bed , i didn’t say anything cause i ain’t felt like causing problems .

It was super nice but the attendance in the front was lowkey rude and the bed frame had bugs including a big bed , i didn’t say anything cause i ain’t felt like causing problems .

Everything Nothing

Roach on the floor. Commode was leaking … good thing hubby is a plumber and fixed it. Very small rooms

hated not having a coffee maker in room and didn't have one available to use. Not even coffee in lobby to make an individual cup

Variedad en el menú del desayuno

Variedad en el menú del desayuno

No microondas in other room was such an inconvenience.

No microondas in other room was such an inconvenience.

Cleanliness

Everything More pillows

Okay

Okay

Stay was quiet and peaceful. Nice and courteous staff

Stay was quiet and peaceful. Nice and courteous staff

Checked in. Went take a shower and no hot water. Request a refund and left.

Checked in. Went take a shower and no hot water. Request a refund and left.

The microwave by the lobby was super dirty lol. But the overall staff and housekeeping was on point. Not a single other issue besides that microwave. The rooms are very well kept, TV had plenty of free channels. Will definitely be back very soon

The microwave by the lobby was super dirty lol. But the overall staff and housekeeping was on point. Not a single other issue besides that microwave. The rooms are very well kept, TV had plenty of free channels. Will definitely be back very soon

n/a

n/a

Great Service Quiet Environment

Great Service Quiet Environment

Nice

Nice

Room was not in good conditions. The towel rod in the bathroom was broken. The sheets were dirty and the fitted sheet had something orange overall. When you check-in online it gives you the option to pay extra for a late checkout of 3pm but the property does not respect that. The man at the front desk is rude and condescending. He told us that it doesnt matter what the website says that they dont listen to their rules because the housekeeping lady has to go home and a life to live like to be waiting for us to leave until 3pm.

Room was not in good conditions. The towel rod in the bathroom was broken. The sheets were dirty and the fitted sheet had something orange overall. When you check-in online it gives you the option to pay extra for a late checkout of 3pm but the property does not respect that. The man at the front desk is rude and condescending. He told us that it doesnt matter what the website says that they dont listen to their rules because the housekeeping lady has to go home and a life to live like to be waiting for us to leave until 3pm.

AC was okay, the third floor just had a musty smell, almost like a car that had been committed in that you can smell each time you get in the car, but dissipates soon. I believe their website said not pets at all, but when I checked in it gave me the option to upgrade for a pet.

AC was okay, the third floor just had a musty smell, almost like a car that had been committed in that you can smell each time you get in the car, but dissipates soon. I believe their website said not pets at all, but when I checked in it gave me the option to upgrade for a pet.

While there was no one in front of me it took the three staff available 20 minutes to begin to start checking me in. I was told “someone broke the elevator button, stairs only to go up but elevator works down. I booked a non smoking room, but the hallway (third floor) stunk of cigarettes and the bedding in my room had multiple cigarette burns in the comforter. I get it, I’m staying in a cheap room, but there are usually much better options available for close to the same price nearby. I usually don’t leave reviews but this property was FAR below expectations.

While there was no one in front of me it took the three staff available 20 minutes to begin to start checking me in. I was told “someone broke the elevator button, stairs only to go up but elevator works down. I booked a non smoking room, but the hallway (third floor) stunk of cigarettes and the bedding in my room had multiple cigarette burns in the comforter. I get it, I’m staying in a cheap room, but there are usually much better options available for close to the same price nearby. I usually don’t leave reviews but this property was FAR below expectations.

.

.

Great property and great room! Would recommend!

Great property and great room! Would recommend!

It was terrible! Smelled really bad and lights wasn’t working and read bugs everywhere

It was terrible! Smelled really bad and lights wasn’t working and read bugs everywhere

Tthere were live ants actively crawling on our special needs son's bed. Our son is completely incapacitatrd and non verbal. We have video. Posting on Facebook.We canceled our stay after this. Wouldn't recommend this place to my worse enemy.

Tthere were live ants actively crawling on our special needs son's bed. Our son is completely incapacitatrd and non verbal. We have video. Posting on Facebook.We canceled our stay after this. Wouldn't recommend this place to my worse enemy.

Found a crack pick on my room.

Found a crack pick on my room.

Roaches in bed, neither of the clothes dryers work and staff doesn't notify guests before sending through wash, phone in room didn't work, bed bugs bit face. This was the worst hotel I've ever stayed in.

Roaches in bed, neither of the clothes dryers work and staff doesn't notify guests before sending through wash, phone in room didn't work, bed bugs bit face. This was the worst hotel I've ever stayed in.

No me gustó k no tienen agua para tomar en ningún lado gracias

No me gustó k no tienen agua para tomar en ningún lado gracias

While checking in the front desk attendant wasnt very friendly. There was a guy standing nearby constantly watching us making us feel uncomfortable. Rooms were alright for what we paid. Front desk people seemed to have attitude when my daughters forgot their key and had to get a temp to get in their room. Breakfast was ok with the only options being either waffles or cereal. Not all the amenities were there. They said they have a snack bar/deli but they do not. They only have vending machines. We saw a roach in our rest room, and the hallway needed a vaccuum. The best service we recieved was while checking out. There was an older gentleman who took good care of us. All in all they stay was ok, but we wont be staying there again.

While checking in the front desk attendant wasnt very friendly. There was a guy standing nearby constantly watching us making us feel uncomfortable. Rooms were alright for what we paid. Front desk people seemed to have attitude when my daughters forgot their key and had to get a temp to get in their room. Breakfast was ok with the only options being either waffles or cereal. Not all the amenities were there. They said they have a snack bar/deli but they do not. They only have vending machines. We saw a roach in our rest room, and the hallway needed a vaccuum. The best service we recieved was while checking out. There was an older gentleman who took good care of us. All in all they stay was ok, but we wont be staying there again.

Great location. Dirty sheets, dirty toilet, broken shower head

Great location. Dirty sheets, dirty toilet, broken shower head

I was ok for the price but we had to leave early and a refund was tough to confirm at the site, so we had to leave anyway. Ended up receiving about half a few days later.

I was ok for the price but we had to leave early and a refund was tough to confirm at the site, so we had to leave anyway. Ended up receiving about half a few days later.

Staff was rude. We got in a bit early and tried to check our bags and they do not offer this, not even for additional fee which we offered. Staff was very rude and said 'We've had bad experiences." There was actually a water bottle with a singular sunflower in it at the lobby desk, very gross property with rude staff. Would not recomend.

Staff was rude. We got in a bit early and tried to check our bags and they do not offer this, not even for additional fee which we offered. Staff was very rude and said 'We've had bad experiences." There was actually a water bottle with a singular sunflower in it at the lobby desk, very gross property with rude staff. Would not recomend.

None of the outlets worked on the headboard. Only other outlet was in the bathroom. Tub had rust by the drain. Hall getting off of the elevator smelled like marijuana. Only received one room key card. I usually dont say anything if i dont have something nice to say but this was ridiculous.

None of the outlets worked on the headboard. Only other outlet was in the bathroom. Tub had rust by the drain. Hall getting off of the elevator smelled like marijuana. Only received one room key card. I usually dont say anything if i dont have something nice to say but this was ridiculous.

Not bad area … staff little slow though..

Not bad area … staff little slow though..

The cleanliness of the hotel was poor. Upon arrival there was loud noise as if the furniture was being moved around. Couldn’t nap at all. There were long hairs on the floor and in the towels, and a dead roach in the refrigerator.

The cleanliness of the hotel was poor. Upon arrival there was loud noise as if the furniture was being moved around. Couldn’t nap at all. There were long hairs on the floor and in the towels, and a dead roach in the refrigerator.

Lady was on the phone the whole time I was checking in and gave me a room key told me the room number and expecting me to memorize it and failed to provide me with a receipt etc….I got this room on Travelocity truck driver in all states I have no idea how I ended up in the most terrible spot…

Lady was on the phone the whole time I was checking in and gave me a room key told me the room number and expecting me to memorize it and failed to provide me with a receipt etc….I got this room on Travelocity truck driver in all states I have no idea how I ended up in the most terrible spot…

Room and was clean and ac worked great

Room and was clean and ac worked great

That’s what I kept telling myself. My husband dogs and I stayed, he was having a medical procedure. I requested a dog friendly room on the 1st floor. Unfortunately that was not honored. Pets are only allowed on the 3rd floor. We aren’t too picky and managed of course with the elevator. I booked a double bed room and only noted 1 person staying. When I checked in I was charged an additional $10 per night since there were two of us. I had never experienced that, I was not aware of this being a charge when booking the room. The room itself was okay. Sticky floors, mismatched pillows and towels. At least the beds were clean. Each bed had two small pillows. With my husband was having a procedure done we needed a couple more. When I went down to ask the front desk an older man was at the front desk. I greeted the man and asked for the pillows. He then asked me how many my beds came with and said the two should be enough. He then told me my dogs better not be sleeping on the bed or the pillows. I kindly let him know my dogs are kennel trained and more behaved than most children, they were fine staying in their kennels most of the day. The gentleman which I later found out is the owner is very rude. No smile, no greeting ever when I would pass by. Believe me I tried, no response from him just glares when I would take my dogs out to do their business. My room card key also kept shutting off, due to it being next to my phone. He seemed to be annoyed when he had to switch it back on.

That’s what I kept telling myself. My husband dogs and I stayed, he was having a medical procedure. I requested a dog friendly room on the 1st floor. Unfortunately that was not honored. Pets are only allowed on the 3rd floor. We aren’t too picky and managed of course with the elevator. I booked a double bed room and only noted 1 person staying. When I checked in I was charged an additional $10 per night since there were two of us. I had never experienced that, I was not aware of this being a charge when booking the room. The room itself was okay. Sticky floors, mismatched pillows and towels. At least the beds were clean. Each bed had two small pillows. With my husband was having a procedure done we needed a couple more. When I went down to ask the front desk an older man was at the front desk. I greeted the man and asked for the pillows. He then asked me how many my beds came with and said the two should be enough. He then told me my dogs better not be sleeping on the bed or the pillows. I kindly let him know my dogs are kennel trained and more behaved than most children, they were fine staying in their kennels most of the day. The gentleman which I later found out is the owner is very rude. No smile, no greeting ever when I would pass by. Believe me I tried, no response from him just glares when I would take my dogs out to do their business. My room card key also kept shutting off, due to it being next to my phone. He seemed to be annoyed when he had to switch it back on.

The management/front desk was rude and short. The cleaning ladies were at least nice. This place is run down and stinks. It looks like the attempted a bit of an upgrade, however it is a horrible job. A handy man that has no idea about construction probably was the one who they hired. While I understand and appreciate security lights in the front drive, I don’t think they need to be visible inside the room. If the blackout curtains did the proper job it might not have been an issue. It was like it was daytime the 2 days I was there. Now I know what it would be like if I lived in Alaska…NO THANK YOU!! I think I’ve had better sleep on an air mattress compared to their mattress. Would not recommend this place, I guess it was worth the price.

The management/front desk was rude and short. The cleaning ladies were at least nice. This place is run down and stinks. It looks like the attempted a bit of an upgrade, however it is a horrible job. A handy man that has no idea about construction probably was the one who they hired. While I understand and appreciate security lights in the front drive, I don’t think they need to be visible inside the room. If the blackout curtains did the proper job it might not have been an issue. It was like it was daytime the 2 days I was there. Now I know what it would be like if I lived in Alaska…NO THANK YOU!! I think I’ve had better sleep on an air mattress compared to their mattress. Would not recommend this place, I guess it was worth the price.

Strong lingering smell of spices. Room floor needs attention: an occasional mop is good

Strong lingering smell of spices. Room floor needs attention: an occasional mop is good

Grea

Grea

👎👎👎

👎👎👎

Stayed here for a week or so the people were very friendly and the location was nice. Plenty of options to walk to.

Stayed here for a week or so the people were very friendly and the location was nice. Plenty of options to walk to.

In the ghetto they have roaches and you’ll have to make the bed yourself cause it has blood and urine

In the ghetto they have roaches and you’ll have to make the bed yourself cause it has blood and urine

Great place to stay

Great place to stay

The room is too small

The room is too small

It was the cheapest place but very clean. It is close to HEB. Within walking distance. It’s good.

It was the cheapest place but very clean. It is close to HEB. Within walking distance. It’s good.

I had read previous reviews and was skeptical. I was right and should’ve canceled. The rooms were hot. Smelled clean but hot. The pillows were lumpy like they had been over used. Pillowcases were yellowed looked very old. We immediately checked out and found another hotel.

I had read previous reviews and was skeptical. I was right and should’ve canceled. The rooms were hot. Smelled clean but hot. The pillows were lumpy like they had been over used. Pillowcases were yellowed looked very old. We immediately checked out and found another hotel.

They did not leave the light on. Worth the stay for the price.

They did not leave the light on. Worth the stay for the price.

No closet for my clothing

No closet for my clothing

It deserves its current rating..

It deserves its current rating..

Creepy crawleys (the most gross) kind- bed sheets were not clean- hair on several bathroom areas and smelly room like cigarettes we booked a non- smoking room. Front desk said take it up w the 3rd party you booked with :/ and thats all we have we are completely booked. NeVER AGAIN! Oh and mattres omg so gross!

Creepy crawleys (the most gross) kind- bed sheets were not clean- hair on several bathroom areas and smelly room like cigarettes we booked a non- smoking room. Front desk said take it up w the 3rd party you booked with :/ and thats all we have we are completely booked. NeVER AGAIN! Oh and mattres omg so gross!

All good

All good

I only stayed here one night, but overall the room was clean. However whenever I was about to climb into bed, I noticed a hair on the top blanket. The guy at the front wasn’t the friendliest but at least you were able to check in and get to your room. I probably won’t stay here again but it is a good place to stay if you are on a budget or were able to book it for free using your points like I did.

I only stayed here one night, but overall the room was clean. However whenever I was about to climb into bed, I noticed a hair on the top blanket. The guy at the front wasn’t the friendliest but at least you were able to check in and get to your room. I probably won’t stay here again but it is a good place to stay if you are on a budget or were able to book it for free using your points like I did.

Excellent service! Will definitely be back!

Excellent service! Will definitely be back!

Other then that the stay was 10/10

Other then that the stay was 10/10

I will say that the kindness and understanding the good folks here had, came at a time when I was at a low point. The place is lovely, clean and well maintained. The only bummer was the dryer was not working so I had soggy clothes but even that little hiccup did not take away from the good experience I had overall.

I will say that the kindness and understanding the good folks here had, came at a time when I was at a low point. The place is lovely, clean and well maintained. The only bummer was the dryer was not working so I had soggy clothes but even that little hiccup did not take away from the good experience I had overall.

Noce place not bad at all.

Noce place not bad at all.

This hotel had lots of large dogs and noisy children in hallways at all times. Staff was very short and not friendly.

This hotel had lots of large dogs and noisy children in hallways at all times. Staff was very short and not friendly.

TV was stuck in emergency alert mode the entire time period I called them from the room phone and they said they were busy at the moment and offered to give me a discount.

TV was stuck in emergency alert mode the entire time period I called them from the room phone and they said they were busy at the moment and offered to give me a discount.

ok

ok

The need better communication services at front desk. I couldn’t hear the man in the glass box

The need better communication services at front desk. I couldn’t hear the man in the glass box

Property is horrendous and so is the staff. Room 224 has roaches. Make sure you tell them before check in. Look at room nene check on. Idk how. Because once you check in. You will not get refund.

Property is horrendous and so is the staff. Room 224 has roaches. Make sure you tell them before check in. Look at room nene check on. Idk how. Because once you check in. You will not get refund.

Was nice not that bad just a few detail cleaning and excellent

Was nice not that bad just a few detail cleaning and excellent

Wouldn’t let me get a room without paying 50 dollar cash deposit. When I said it didn’t say that and I don’t carry cash they wouldn’t let me in. The front desk person was mad that I checked in in the middle of her show.

Wouldn’t let me get a room without paying 50 dollar cash deposit. When I said it didn’t say that and I don’t carry cash they wouldn’t let me in. The front desk person was mad that I checked in in the middle of her show.

It was small and very quiet. The restroom was not very clean we bought some clorox wipes to clean it ourselves

It was small and very quiet. The restroom was not very clean we bought some clorox wipes to clean it ourselves

I had to sleep dressed Place smells and is dirty It’s a dive

I had to sleep dressed Place smells and is dirty It’s a dive

The bath tub was dirty. The sheets had hair on them. Pillows smelled gross and clearly dirty.

The bath tub was dirty. The sheets had hair on them. Pillows smelled gross and clearly dirty.

No review other than ratings above.

No review other than ratings above.

It was good but the elevators smelled a lot like marihuana

It was good but the elevators smelled a lot like marihuana

Front desk asked me for $50 in cash three times as a "deposit" and insisted she would only accept cash. I refused and she did not press any further. I had to clean up the tub to use it.

Front desk asked me for $50 in cash three times as a "deposit" and insisted she would only accept cash. I refused and she did not press any further. I had to clean up the tub to use it.

It was decent

It was decent

there was trash on under the beds. never swept or vacuumed. bathroom had toothbrush in shower, no coffee maker, no microwave. no do not disturb sign.

there was trash on under the beds. never swept or vacuumed. bathroom had toothbrush in shower, no coffee maker, no microwave. no do not disturb sign.

Great location, easy to get to. Clean, convenient. Facilities look good. Very good value for your travel dollar. The only thing they can improve is the refrigerator set in the room-was a bit worn and hard to open.

Great location, easy to get to. Clean, convenient. Facilities look good. Very good value for your travel dollar. The only thing they can improve is the refrigerator set in the room-was a bit worn and hard to open.

small and VERY dirty floors. You get what you pay for but I’ve stayed at better motel 6’s. Location was just convenient

small and VERY dirty floors. You get what you pay for but I’ve stayed at better motel 6’s. Location was just convenient

Not impressed, normally don’t stay at these locations but it’s the only thing I could find near the airport available. Smelled weird and not cleaned very well. Bed was uncomfortable and lots of traffic in and out of the hotel with loud noises. Seemed like there weren’t walls it was so loud.

Not impressed, normally don’t stay at these locations but it’s the only thing I could find near the airport available. Smelled weird and not cleaned very well. Bed was uncomfortable and lots of traffic in and out of the hotel with loud noises. Seemed like there weren’t walls it was so loud.

Some of the staff was rude and the room was damaged and dirty.

Some of the staff was rude and the room was damaged and dirty.

Clerk was very rude and had an attitude. Jeans and a dirty t-shirt are not appropriate attire for checking in guests. So much more but nothing will happen, anyway, so why waste my time.

Clerk was very rude and had an attitude. Jeans and a dirty t-shirt are not appropriate attire for checking in guests. So much more but nothing will happen, anyway, so why waste my time.

Very very dirty. Cockroaches and flies in the bathroom

Very very dirty. Cockroaches and flies in the bathroom

I was told that the pool was ready. Asked several times as to when pool was going to be clean. Water was very green. Then one of the staff members stated that the pool was broke and not working. We asked if pool was working or ready for use before booking a room. And they stated that it was. The pool was never ready.

I was told that the pool was ready. Asked several times as to when pool was going to be clean. Water was very green. Then one of the staff members stated that the pool was broke and not working. We asked if pool was working or ready for use before booking a room. And they stated that it was. The pool was never ready.

I

I

There was hair on the sheets.

There was hair on the sheets.

Hallways reeked strongly of skunk & curry Smoke detector coved by plastic. Not safe Trash all over grounds surrounding Unfriendly personnel who struggled to communicate behind slab of bulletproof glass without holes to talk through

Hallways reeked strongly of skunk & curry Smoke detector coved by plastic. Not safe Trash all over grounds surrounding Unfriendly personnel who struggled to communicate behind slab of bulletproof glass without holes to talk through

Great all around

Great all around

Been there before. Earlier the place reeked of marijuana in the hallways and the desk clerk was kind of rude. Plus the TV was on the blink and there was no coffee. This time it didn't smell so much like Weed and the desk clerk was more polite. Plus this time the TV worked and there was coffee both mornings. Only two dings I can give was the water pressure in the shower could be better & the door closest to where I parked in back wasn't able to be entered from outside going in,only inside going out.

Been there before. Earlier the place reeked of marijuana in the hallways and the desk clerk was kind of rude. Plus the TV was on the blink and there was no coffee. This time it didn't smell so much like Weed and the desk clerk was more polite. Plus this time the TV worked and there was coffee both mornings. Only two dings I can give was the water pressure in the shower could be better & the door closest to where I parked in back wasn't able to be entered from outside going in,only inside going out.

Room was not clean. Found stains on the walls. Damages on the doors and walls. Fire detector was covered in plastic. Window was never cleaned. Had forehead grease marks still on it. Asked for non-smoking and could smell cigarettes in my room from down the hall. Pillows were flat and felt like it was just stuffed with towels. Sheet's and covers on the bed were not clean. Had stains on them. Was charged $50 for my service dog and had to make sure that they knew ahead of time that the damages were captured on phone before we committed to the room, that it was not my service animal. Very unsatisfied with my stay.

Room was not clean. Found stains on the walls. Damages on the doors and walls. Fire detector was covered in plastic. Window was never cleaned. Had forehead grease marks still on it. Asked for non-smoking and could smell cigarettes in my room from down the hall. Pillows were flat and felt like it was just stuffed with towels. Sheet's and covers on the bed were not clean. Had stains on them. Was charged $50 for my service dog and had to make sure that they knew ahead of time that the damages were captured on phone before we committed to the room, that it was not my service animal. Very unsatisfied with my stay.

Quiet, affordable, clean and in a good location.

Quiet, affordable, clean and in a good location.

Clean

Clean

The dirtiest room I’ve ever stayed in, and that is saying a lot, because I’ve stayed in some rough places. There were pubic hairs all over the toilet and in the tub. It looked like someone had trimmed their beard, as there was hair all over and in the sink (separate from the pubic hairs). There were also hairs on the pillows. The toilet flush handle was broken. The room was musty and smelled like cigarettes. I brought this up to the staff and they declined to put me in another room, and instead sent the cleaning lady to my room, who took pictures of what I started the issues were, gave a half-hearted attempt at cleaning (by this I mean she took about 30 seconds to look at the issues and then didn’t do anything about it). The room was so dirty that I slept on top of the bed and didn’t even shower. Also, the chain is dog friendly, however the individuals running this location are not. I was scolded by the older gentleman who worked at the front desk when I brought in my leashed service dog, because he is a large breed. I am not a person who complains, and I understand that this is a budget motel chain, but this was ridiculous. If I could give negative stars, I absolutely would. DO NOT stay here, if there are no other places available, stay in your car and save your money.

The dirtiest room I’ve ever stayed in, and that is saying a lot, because I’ve stayed in some rough places. There were pubic hairs all over the toilet and in the tub. It looked like someone had trimmed their beard, as there was hair all over and in the sink (separate from the pubic hairs). There were also hairs on the pillows. The toilet flush handle was broken. The room was musty and smelled like cigarettes. I brought this up to the staff and they declined to put me in another room, and instead sent the cleaning lady to my room, who took pictures of what I started the issues were, gave a half-hearted attempt at cleaning (by this I mean she took about 30 seconds to look at the issues and then didn’t do anything about it). The room was so dirty that I slept on top of the bed and didn’t even shower. Also, the chain is dog friendly, however the individuals running this location are not. I was scolded by the older gentleman who worked at the front desk when I brought in my leashed service dog, because he is a large breed. I am not a person who complains, and I understand that this is a budget motel chain, but this was ridiculous. If I could give negative stars, I absolutely would. DO NOT stay here, if there are no other places available, stay in your car and save your money.

Clean and quiet

Clean and quiet

Extremely rude front desk, had to continuously ask housekeeping for stuff. They charge a $5 non refundable fee on top of their $50 deposit that you have to pay everyday. Not accommodating at all. As a disabled person they put me on their top floor with their barely functional elevator. It’s a motel 6 so I didn’t expect much but literally every person at the front desk was rude. Confused why they got into the hospitality business in the first place.

Extremely rude front desk, had to continuously ask housekeeping for stuff. They charge a $5 non refundable fee on top of their $50 deposit that you have to pay everyday. Not accommodating at all. As a disabled person they put me on their top floor with their barely functional elevator. It’s a motel 6 so I didn’t expect much but literally every person at the front desk was rude. Confused why they got into the hospitality business in the first place.

After a bad experience this hotel was really refreshing, clean and quite place. The only problem was that the room didn't have microwave.

After a bad experience this hotel was really refreshing, clean and quite place. The only problem was that the room didn't have microwave.

Had to go to front desk to get a hairdryer and had to return within a short time.

Ac didn’t work, front desk didn’t have an extra pillow, no shampoo or conditioner in the bathroom, hair in the shower, bed was super hard. Outside was a mess, over all didn’t measure up to other motel 6s.

Hallway was not air conditioning, the property had a real strong curry smell, the sheets weren't changed out from the last visitor, stained and front desk wanted me to change it. Very disappointing.

It is what it is Motel 6. Front desk is rude in every way possible. They don’t even want to give you a bar of soap lol.

It was not bad, I just wish they wouldve told us for the extra fees that were added, I had to pay 300$ when my cost was just 170 to begin with.

Burns and dirty sheets,blood on ground

Cheap but dirty and had hair in towels and in sink. Also they had the worlds tiniest pillows with absolutely nothing on the walls but wholes.

Ok

Nothing

Everything was alright. The only problem was that I was always being watched and looked at like if I was gunna steal free breakfast.

The front desk staff was rude.

It was ok.

Good

Terrible customer service, people in the front desk would get mad if questions were asked

Thank You Ms. Sally I appreciate your help.

Walls are extremely thin. Could hear the neighbor snoring next room. The room above mine was very noisy at night and during the night. Dropping heavy things. Sounded like they were moving furniture around. Room Doors slamming during the night. Just very noisy overall.

Do Not reserve here, they have stolen from me. The individuals who dp the room cleaning are nice, the individuals who are front desk have immigrated from india & are entirely predatory. I reserved & rebooked on Expedia & the woman at the front was frustrated by this as ‘my card had to keep being run’ she requested i help make things easier for her & use a cash deposit. I navigated to the front desk to check in & explained to the elder man who was now at the front desk that id be doing a cash deposit this time, as requested, i only had a $100 bill with me, the gentleman accepted & told me i could pick it up after 3 days, he took the bill, wrote a small note & attached it. I arrived sunday to acquire my cash deposit & was yelled at, accused of forgetting, essentially every reaction an immature person in the wrong would give... ‘you picked it up and forgot’ (wow) this man whom i handed my money to & hoped i could trust was now telling me I remembered incorrectly & that i was incorrect, treated me like a clown, not once did i raise my voice or step outside myself, when he saw me walk in, he knew why i was present & made me stand while he sat on his phone for 5 minutes, then angrily got up, ready to steal from me, he/they are theives. Do not leave these ‘ppl’ with a cash deposit, they will steal it and pretend your misremembering & yell that ‘something must be wrong with you’ ..the absurdity is far too high for myself to even process in the moment. Dont reserve this location.

Good for it's purpose of n overnight stay

No large bath towels the first night. AC/Heat had intermittent operation.

Clean comfortable room.

Its a good stay for the money you pay for..

The room was very affordable, but had zero amenities. NO shampoo, lotion, mouth wash, etc. Two small bars of soap. No facial tissues. Thin, thin towels. Small refrigerator. No coffee maker or microwave oven. No coffee, no breakfast, nothing. Clean room with a TV and that was it. Comfortable bed. It was walking distance to a great restaurant, the Pacific Moon, and to a Whataburger and HEB. If you just want to watch TV and sleep, it was great. Cost me $56.00 for the night in northwester San Antonio near 1604 and 281.

Also, small fridge had no freezer which I like as I create ice chuncks for my small cooler instead of grabbing buckets of ice from ice machines. Overall... I'd stay again due to cleanliness, but for a slight increase of fee would like in room microwave and coffee maker. *and advance notice I have to put a deposit down upfront for possible dammages.

It was in a decent area,and easy to get to,but my TV was stuck on ONE channel that I couldn't change either with the Remote or on the TV itself. Also smelled a lot of Weed in the hallways?

Very confortable

It was ok the reason for the stay was not for enjoyment but to handle some personal issues no one bothers me but one thing did I continue to get hit with room deposits and it’s never listed with hotels dot com why are you not fire warning ppl that this is at least a possibility

No hairdryer

Sheets were dirty.