Quality Inn & Suites San Antonio Airport - Stone Oak

Exceptional

They are very friendly an helpful host they know me by name at this point it’s safe an the bathroom mirror lighting is unmatched overall great reasonably priced hotel 👍

Staff was friendly, area was clean and accesible.

Roaches, roaches and more damn roaches. In the bathroom, on top of the counter where the coffee machine is. In the ice bucket, in the microwave. My husband was going to eat his waffle until he saw a roach crawling next to him on the counter. The pictures may look nice but don’t be deceived, you are most likely to be welcomed by roaches. Please do better, I’m 8 month pregnant and had my two kids with me.

Smelled mold right at the entrance. The room is even worse. Asked to switch room but they refused.

Staff was fine. Hotel room was dirty. Small hairs on bed and stains on sheets. Sheets were untucked and looked slept in. Restroom sink was dirty. Paint peeling off walls and bed backboard broken. Paid about 80 bucks and wasn't refunded because I booked nonrefundable so just left.

Blood splatter spots on the comforter. Lobby smells moldy, staff was okay.

The staff was very kind and the stay was very peaceful.

It’s close to the airport

Bring extra blankets if you need some.. they will not provide. If your looking to swim.. look elsewhere, the pool was HOT.

The staff are very nice people, they are all very welcoming.

The room was nice but the blankets were some kind of yellow. Not fully white. Two roaches were inside the room.

Keep in mind this is not a 5 star and is older. Now; when you consider that, the AC words fine, the BEDS are COMFORTABLE, bathrooms looms great for their age, the rooms are spacious and some half fold out couch or just a sofa ( you book whatever). Theres a mini frosted thags clean always and its really peaceful here. The staff works hard and maybe not be at the counter but theyre always working and moving. Theres a microwave, iron board and more. You won't find a better hotel for the price.

Great customer service

My room was canceled

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Room is clean and comfortable stay

The toilet was dirty, the blanket and the sheets was dirty It was ladies underwear in the back of the couch , I. was very unsatisfied with the clean of the room

Ok but inside is old and tacky looking. Room was very quiet but not that clean especially the blue couch and the shower area. Beds were ok. Coffee pot did not work. Tv remote did not work as shown to me by the desk staff (who were very nice) so hard to identify channels. Elevator was very grungy. Back door to parking lot simply needs to be replaced. Doesn’t close properly so it’s worthless as a security door. Continental breakfast is sub par compared to others I’ve had at Quality inns elsewhere. All in all, ok to sleep overnight but not to spend much time in.

Desk clerks were nice The room was was dirty, extremely hot water cold water was was balanced it was never fixed after asking to have room cleaned it still was not cleaned. Mattress was dirty and stained.