Home2 Suites by Hilton Austin Round Rock
About Home2 Suites by Hilton Austin Round Rock
Home2 Suites by Hilton Austin Round Rock is located in Round Rock, 6.8 miles from Dell Diamond and 16 miles from Moody Center. With a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi. Private parking is available on site. At the hotel, each room is equipped with a desk. Guest rooms in Home2 Suites by Hilton Austin Round Rock are equipped with a flat-screen TV and free toiletries. Guests at the accommodation can enjoy an American breakfast. Access to the outdoor swimming pool and business center is provided to all guests of Home2 Suites by Hilton Austin Round Rock. The hotel can conveniently provide information at the reception to help guests to get around the area. Texas Memorial Stadium is 16 miles from Home2 Suites by Hilton Austin Round Rock, while Frank Erwin Center – University of Texas is 16 miles away. Austin-Bergstrom International Airport is 22 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
Guests generally have a positive experience, appreciating the cleanliness, comfort, and spaciousness of the rooms. The staff is frequently praised for being friendly and helpful. However, there are some recurring issues with maintenance, breakfast options, and noise levels.
- Clean and spacious rooms
- Friendly and helpful staff
- Maintenance issues in some rooms
- Limited breakfast options
- 5/5
Staff was great. Location was great. Room was clean and spacious.
- 5/5
Very friendly staff and clean hotel.
- 5/5
Front desk gentleman was super...
- 3.5/5
The room was clean and quiet despite it being located near the road side. The bed and pillows were very comfortable. Breakfast was sub par.
- 5/5
Very clean . And nice staff
- 5/5
Friendly staff, clean spaces, plenty options to choose from for breakfast and made sure there was enough for everyone.
- 5/5
Not a thing . Perfect !
- 3/5
Planned my trip accordingly and arrived after 12:45 pm. I was told I would have to pay the $20 and that he'd have to contact housekeeping to get the room ready. This was the same gentleman I spoke to on the phone. I paid the fee since I had 3 kids with me and in less than 30 seconds I was given the key and told to go up. Amazingly fast to get the room ready, don't ya think? Is this a common practice at this property?
- 3/5
Good
- 5/5
Exceptional
- 1/5
We had to cancel our reservation because two king suites they out us in were both unclean and had trash and hair in the bed, buyer beware
- 5/5
First time staying at a Home2 suites. We will definitely be back. Large rooms, comfortable beds, and very well maintained
- 4/5
Exceptional desk staff. Breakfast buffet offered lots of healthy choices. One morning out of our 5 days there, the buffet fridge was completely empty -- no milk, yogurt or hard-boiled eggs. Made for dry cereal, but it may have been due to holiday delivery delays. Bottom line: would absolutely stay here again. Loved having a full-sized refrigerator and dishes/silverware for late night meals.
- 5/5
Great customer service and support. Location was great and it was very clean. N/a
- 5/5
Great customer service and support. Location was great and it was very clean. N/a
- 4.5/5
Superb
- 4/5
I have a complaint on the hotel because when I arrived they had cancelled my reservation and had to do it right there and I had to wait when I was tired and needed to get to my room 😡
- 5/5
Exceptional
- 4/5
The restroom had a smell of wet dog. Maybe the drain needed to be cleaned. We were next to a room that had a young child that would cry a lot. The rooms are not very sound proof. We could hear the child running, crying and yelling.
- 5/5
Exceptional
- 5/5
Check in was very easy. As well as check out. Hec
- 5/5
Ok
- 4/5
Very good
- 4.5/5
Location To much noise
- 4.5/5
Location To much noise
- 5/5
Our room was clean and well stocked. Unfortunately we stayed during a kids soccer AND track touraments so the breakfast area was really crowded and some of the foods were in short supply
- 5/5
Exceptional
- 5/5
Front staff was great, Vee was very friendly and welcoming. Room was great. Our only issie was on Sat afternoon when our key card wouldnt work. Took some ti.e for the issue to be resolved by maintenance
- 4/5
Staff were super friendly and hotel was nice. Breakfast was decent and had a variety of choices to choose from. The room was spacious, beds comfortable, but a little outdated and needs some repairs especially the bathroom.
- 3/5
The room was clean. The mattresses were absolutely horrendous. The hot water took a good 20 (not exaggerating) minutes to actually make it to our room, and the windows let in a ton of traffic noise.
- 5/5
Exceptional
- 5/5
Staff was nice. And the front desk guy did well under pressure for a weekend full of competitions
- 5/5
Wonderful hotel that exceeded my expectations at a great price. I will definately stay again.
- 3/5
Needed 1/2&1/2 for coffee. Pool did not look clean
- 5/5
No complaints!
- 5/5
Exceptional
- 4/5
Check in was easy and smooth, the staff was attentive, we had a god time
- 5/5
Exceptional
- 2/5
The power went out the pool dirty
- 2/5
The lady that works the desk The power went out the pool dirty
- 4/5
Breakfast was cold and not well kept. Room was clean and staff was very friendly.
- 5/5
Hotel was conveniently located, staff was very friendly and accommodating.
- 2.5/5
The staff was nice and the bed was comfortable My bathroom wasn’t clean mold was in my shower other then that everything was clean didn’t like that the lights were out for 2 to 3 hrs.
- 2.5/5
The staff was nice and the bed was comfortable My bathroom wasn’t clean mold was in my shower other then that everything was clean didn’t like that the lights were out for 2 to 3 hrs.
- 5/5
We did not use the pool. Yes, the staff helped with our needs.
- 5/5
Very clean. Great varity at breakfast. Great staff.
- 4/5
Rooms were clean staff was very accommodating
- 0.5/5
The hotel is ritzy on the outside and the room was spacious. The AC didn’t work and we were never moved to another room, nor were we offered any compensation.
- 0.5/5
The hotel is ritzy on the outside and the room was spacious. The AC didn’t work and we were never moved to another room, nor were we offered any compensation.
- 5/5
room was nice and clean
- 5/5
Absolutely loved this beautiful hotel , great location and wonderful staff ? room very clean and very comfortable and staff was fantastic
- 5/5
Absolutely loved this beautiful hotel , great location and wonderful staff
- 5/5
All good
- 3/5
There was food in the fridge.
- 5/5
Good
- 5/5
Absolutely
- 5/5
Absolutely
- 5/5
Had a situation with the check in but the young lady jumped into action quickly and got it handled
- 5/5
Had a situation with the check in but the young lady jumped into action quickly and got it handled
- 4/5
Yes
- 4/5
Yes
- 3/5
The rooms were clean and the hotel seemed nice. We did have to go down ask for more rags and toilet paper 2 different days. The pillows were not comfortable at all. Overall, the experience was pretty good. They staff was super nice.
- 3/5
The rooms were clean and the hotel seemed nice. We did have to go down ask for more rags and toilet paper 2 different days. The pillows were not comfortable at all. Overall, the experience was pretty good. They staff was super nice.
- 5/5
Exceptional
- 3/5
The room was a nice size but not so clean. There was a washcloth left in the shower from the previous stay.
- 3/5
The room was a nice size but not so clean. There was a washcloth left in the shower from the previous stay.
- 5/5
Large room, comfortable beds, great staff, noon check out. This place was great
- 5/5
Large room, comfortable beds, great staff, noon check out. This place was great
- 5/5
Very clean hotel and rooms, staff
- 5/5
Very clean hotel and rooms, staff
- 5/5
Clean, staff, alllll good.
- 5/5
Clean, staff, alllll good.
- 4/5
Very good
- 3/5
Front desk staff was courteous and attentive. Rooms seemed cleaned but found hair in my bed.
- 3/5
Front desk staff was courteous and attentive. Rooms seemed cleaned but found hair in my bed.
- 5/5
The hotel staff was super sweet and helpful, the rooms were very large & l loved the small "kitchenette" part.
- 5/5
The hotel staff was super sweet and helpful, the rooms were very large & l loved the small "kitchenette" part.
- 3/5
The room is very nice and spacious, but the breakfast is no good. All the 2% milk is bad and I cannot eat my cereal for 3 days straight. I opened 4 milk cartons in 2 days and all of them are spoiled. I already told the front desk lady that the milk is bad, but no one cares and no one toss away the spoil milk that is still sitting in the refrigerator. Please don't serve spoiled milk to customers, it will cause food poisoning.
- 3/5
The room is very nice and spacious, but the breakfast is no good. All the 2% milk is bad and I cannot eat my cereal for 3 days straight. I opened 4 milk cartons in 2 days and all of them are spoiled. I already told the front desk lady that the milk is bad, but no one cares and no one toss away the spoil milk that is still sitting in the refrigerator. Please don't serve spoiled milk to customers, it will cause food poisoning.
- 5/5
Everything was lovely Nothing at all
- 5/5
All good
- 5/5
Great clean friendly All great
- 5/5
We always travel as a family and Home2 Suites by Hilton is our must stay hotel. Great facilities, always a friendly staff and the rooms are clean and comfortable. The breakfast has a good variety to choose from and its always being replenished. We really enjoyed our stay in Round Rock.
- 5/5
We always travel as a family and Home2 Suites by Hilton is our must stay hotel. Great facilities, always a friendly staff and the rooms are clean and comfortable. The breakfast has a good variety to choose from and its always being replenished. We really enjoyed our stay in Round Rock.
- 4/5
Everything is good the only thing is the noise from the street to close to the expressway… another thing is the shower was not clean very well!!!
- 3.5/5
Staff were friendly and helpful. Room was clean and roomy. Breakfast quality was awful. Light pollution through windows awful, notwithstanding the shades/drapes--clearly designed without slightest regard to how nightime exterior lighting comes through.
- 5/5
Nothing really ?♀️
- 5/5
Very quick checkin. We upgraded to a suite so we had plenty of room. The bathroom was very spacious and had plenty of towels. Breakfast was what you would expect but was well stocked. Overall a very pleasant stay.
- 5/5
Very quick checkin. We upgraded to a suite so we had plenty of room. The bathroom was very spacious and had plenty of towels. Breakfast was what you would expect but was well stocked. Overall a very pleasant stay.
- 4.5/5
The staff was friendly and conversational. The rooms were large and nicely organized. Specially, the rooms had a very long countertop and dual desk area layout I hadn’t seen in other hotels. They provided enough towels! The breakfast was a bit better than other free breakfasts because the eggs were real (had yolks) were not the normal scrambled mush. We will definitely return when visiting family. Nothing
- 5/5
N/A
- 5/5
The breakfast was not that great the waffle maker didn’t cook the waffle that good
- 5/5
The breakfast was not that great the waffle maker didn’t cook the waffle that good
- 0.5/5
Convenient location Beds were poor quality, shades did not keep the sun out
- 3/5
Digital key card and an actual keycard continued to not work in the elevator. Causing us to be stuck many times. Then the door lock just stopped working all together and we couldn’t get in the room. Other than that everything was pretty standard. Nothing special.
- 3/5
Digital key card and an actual keycard continued to not work in the elevator. Causing us to be stuck many times. Then the door lock just stopped working all together and we couldn’t get in the room. Other than that everything was pretty standard. Nothing special.
- 4/5
It was ok. Breakfast . Egg was like rubber
- 5/5
Nice room with good A/C, kind staff
- 5/5
Nice room with good A/C, kind staff
- 4.5/5
Room and facilities were great. Breakfast was mediocre
- 4/5
This was a very nice property. Everything is new and clean. The only negatives are that the fold out sofa bed is very uncomfortable, and there were no sheets/bedding
- 4/5
This was a very nice property. Everything is new and clean. The only negatives are that the fold out sofa bed is very uncomfortable, and there were no sheets/bedding
- 0.5/5
nice receptionist we thought paying 170$ for a room in Austin would be enough to book a great room for our family and we landed with horrible mattresses and two queen beds in a same long room with the couch, window to watch the parking lot and itchy bedsheets. first time I see 3 so soft small pillows to each bed.
- 5/5
Nice room
- 5/5
Nice room
- 5/5
The staff was incredibly kind and accommodating. It was clean and welcoming.
- 5/5
Rooms very clean
- 5/5
Rooms very clean
- 4.5/5
The staff great, hotel clean, good location, and affordable. The only thing we disliked was the breakfast. Everything else was good!
- 5/5
The location was surrounded by food and places to shop. Its right by the highway and easy to get to where we needed to go. Room was spacious and always cold, which we loved! Small parking lot, but we always found parking every night.
- 4/5
The computers in lobby were down the entire week so I could not scan some documents.Other than that, small gym was adequate and clean, my room was large and clean.Staff is very nice.Washer and Dryer works. It was quiet and no large amount of noise at night.I enjoyed my stay.
- 4/5
The computers in lobby were down the entire week so I could not scan some documents.Other than that, small gym was adequate and clean, my room was large and clean.Staff is very nice.Washer and Dryer works. It was quiet and no large amount of noise at night.I enjoyed my stay.
- 5/5
Staff were very helpful and polite.
- 5/5
Staff were very helpful and polite.
- 5/5
I like the bright hallway to my room. The breakfast was very nice. WiFi was good and room was very quiet. I like how your soaps are in pump bottles instead of those little hand soaps that other hotel use, which I feel is wasteful. I would definitely come back.
- 5/5
I like the bright hallway to my room. The breakfast was very nice. WiFi was good and room was very quiet. I like how your soaps are in pump bottles instead of those little hand soaps that other hotel use, which I feel is wasteful. I would definitely come back.
- 5/5
Awesome place to stay at.
- 5/5
Awesome place to stay at.
- 5/5
My stay was pleasant overall; however, I experienced a few inconveniences. The internet was not working, and the TV required me to log in with my own account. Additionally, I noticed some hair near the faucet, there was no toilet rod for the toilet paper, and only one roll of toilet paper was provided at first, though they later brought two more.
- 5/5
My stay was pleasant overall; however, I experienced a few inconveniences. The internet was not working, and the TV required me to log in with my own account. Additionally, I noticed some hair near the faucet, there was no toilet rod for the toilet paper, and only one roll of toilet paper was provided at first, though they later brought two more.
- 5/5
The staff was friendly and helpful at all times. Breakfast was a little to be desired for, i handed been to other Home2Suites with better options but it wouldn't be a deal breaker for me to stay again.
- 5/5
The staff was friendly and helpful at all times. Breakfast was a little to be desired for, i handed been to other Home2Suites with better options but it wouldn't be a deal breaker for me to stay again.
- 5/5
Nice room!
- 5/5
Nice room!
- 5/5
The staff was really friendly, the rooms were very clean and comfortable!
- 5/5
The staff was really friendly, the rooms were very clean and comfortable!
- 5/5
Enjoyed the stay the only thing is the breakfast was only tell 9:30 and I tried getting coffee downstairs and it was water downed and my coffee machine in my room did not work and I’m a coffee person so I wake up and it’s coffee. But the room was great.
- 5/5
Enjoyed the stay the only thing is the breakfast was only tell 9:30 and I tried getting coffee downstairs and it was water downed and my coffee machine in my room did not work and I’m a coffee person so I wake up and it’s coffee. But the room was great.
- 5/5
Everything was wonderful but the only bad terrible thing were all of the pubic hairs in the shower.
- 5/5
Everything was wonderful but the only bad terrible thing were all of the pubic hairs in the shower.
- 4/5
Room was great, Staff was great, but the bed squeaked and the mattresses were not great.
- 4/5
Room was great, Staff was great, but the bed squeaked and the mattresses were not great.
- 5/5
Friendly Staff great amenities
- 5/5
Friendly Staff great amenities
- 5/5
Everything was as advertised. Great front desk service, huge room, great breakfast.
- 5/5
Everything was as advertised. Great front desk service, huge room, great breakfast.
- 5/5
This hotel exceeded expectations. The staff was friendly. The rooms were clean and in excellent condition. Breakfast had a lot of selections.
- 5/5
This hotel exceeded expectations. The staff was friendly. The rooms were clean and in excellent condition. Breakfast had a lot of selections.
- 5/5
Great hotel and easy on and off highway.
- 5/5
Great hotel and easy on and off highway.
- 1/5
Hotels.com made the experience terrible.
- 1/5
Hotels.com made the experience terrible.
- 5/5
Very clean and welcoming
- 5/5
Very clean and welcoming
- 5/5
The room
- 5/5
The room
- 5/5
We had a great stay at the hilton suites. Our room was clean, the beds were comfortable, the pool and breakfast was so great. The staff was incredibly kind and accommodating to our needs. I would highly recommend staying here.
- 5/5
We had a great stay at the hilton suites. Our room was clean, the beds were comfortable, the pool and breakfast was so great. The staff was incredibly kind and accommodating to our needs. I would highly recommend staying here.
- 5/5
Great location. Staff was wonderful. Clean building.
- 5/5
Great location. Staff was wonderful. Clean building.
- 5/5
Staff was friendly, breakfast wasn't good at all, but i understand
- 5/5
Staff was friendly, breakfast wasn't good at all, but i understand
- 5/5
Nice stay
- 5/5
Nice stay
- 4/5
For the breakfast it's okay but you guys need more option and it wasn't that good and for the bed not comfortable at all the sofa oh my God in the middle of the night you get hurt. Other than that everything else is okay.
- 4/5
For the breakfast it's okay but you guys need more option and it wasn't that good and for the bed not comfortable at all the sofa oh my God in the middle of the night you get hurt. Other than that everything else is okay.
- 2/5
Hotel needs deep cleaning. Breakfast has no variety and kitchen lady was not ready to refill. Same with housekeeping they are not ready to clean your room unless you force them.. happened with us.
- 2/5
Hotel needs deep cleaning. Breakfast has no variety and kitchen lady was not ready to refill. Same with housekeeping they are not ready to clean your room unless you force them.. happened with us.
- 5/5
Outdoor pool was clean convenient bathroom secure in and out of hotel and elevator Friendly staff, room was very comfortable even the sofa bed was not terrible !
- 5/5
Outdoor pool was clean convenient bathroom secure in and out of hotel and elevator Friendly staff, room was very comfortable even the sofa bed was not terrible !
- 2/5
The bed smelled musty, there was a weird window above the bad that meant light in my face overnight, bad lighting in the bathroom, supposed to be a suite but no stove and set up like one big room, breakfast was so-so
- 2/5
The bed smelled musty, there was a weird window above the bad that meant light in my face overnight, bad lighting in the bathroom, supposed to be a suite but no stove and set up like one big room, breakfast was so-so
- 1/5
I stayed here for four nights and it was TERRIBLE. Arriving to the room there was a machine left there to deodorize the room (no big deal). Called the front office and they asked I take it downstairs. I thought they should’ve come to pick it up only because it makes it look unprofessional. I traveled with 3 young kids (7,5, &1) and I can’t begin to describe how BLACK their feet/socks were from walking in the carpet inside the room. It was TERRIBLE. I called the front desk to ask if my carpet could be cleaned. Room service was coming every other day is what I was told. There was no hand soap in the bathroom. Another phone call had to be made and was told they ran out but they would look. The front desk was always attentive in trying to fix the problems. It was just an inconvenience on having to call multiple times for things that should come standardized when booking a room. Breakfast was OK and nothing special. Had to keep asking the ladies to refill things even though it should just come as part of their job on constantly checking the items. Breakfast was waffles, toast, biscuits, eggs, cereal, and bagels. Orange juice came out looking weird. Multiple people would get a cup and end up emptying it of just because the color was very off. This was probably the worst hotel I’ve ever stayed at in all my years of traveling. If someone you could upload pictures I’d show just how black my child’s feet were. I would not recommend this hotel to friends and family.
- 1/5
I stayed here for four nights and it was TERRIBLE. Arriving to the room there was a machine left there to deodorize the room (no big deal). Called the front office and they asked I take it downstairs. I thought they should’ve come to pick it up only because it makes it look unprofessional. I traveled with 3 young kids (7,5, &1) and I can’t begin to describe how BLACK their feet/socks were from walking in the carpet inside the room. It was TERRIBLE. I called the front desk to ask if my carpet could be cleaned. Room service was coming every other day is what I was told. There was no hand soap in the bathroom. Another phone call had to be made and was told they ran out but they would look. The front desk was always attentive in trying to fix the problems. It was just an inconvenience on having to call multiple times for things that should come standardized when booking a room. Breakfast was OK and nothing special. Had to keep asking the ladies to refill things even though it should just come as part of their job on constantly checking the items. Breakfast was waffles, toast, biscuits, eggs, cereal, and bagels. Orange juice came out looking weird. Multiple people would get a cup and end up emptying it of just because the color was very off. This was probably the worst hotel I’ve ever stayed at in all my years of traveling. If someone you could upload pictures I’d show just how black my child’s feet were. I would not recommend this hotel to friends and family.
- 5/5
Everything was great! Room was perfect and clean! Staff was wonderful as well! Chantell was great and helpful at checking in! I definitely recommend this hotel!
- 5/5
Everything was great! Room was perfect and clean! Staff was wonderful as well! Chantell was great and helpful at checking in! I definitely recommend this hotel!
- 2/5
The toilet seat was falling off, our bed made lots of loud creaky noises, the conditioner was empty, and the air consonance a lot of noise. Thank goodness we weren’t in the room much. Not impressed and will never go back. The only positive was the staff was very nice.
- 2/5
The toilet seat was falling off, our bed made lots of loud creaky noises, the conditioner was empty, and the air consonance a lot of noise. Thank goodness we weren’t in the room much. Not impressed and will never go back. The only positive was the staff was very nice.
- 4/5
Loved this hotel and the room.
- 4/5
Loved this hotel and the room.
- 5/5
Our stay was good. Room was clean, staff good, quite room, and good location
- 5/5
Our stay was good. Room was clean, staff good, quite room, and good location
- 4/5
Conveniently located
- 4/5
Conveniently located
- 2/5
They clean the rooms every other day and our room was only cleaned once and we stayed 7 days. The day it was supposed to be cleaned, someone had put a do not disturb sign on the door so that it wouldn’t be cleaned. Breakfast could be better, not enough food. People would be waiting for food.
- 2/5
They clean the rooms every other day and our room was only cleaned once and we stayed 7 days. The day it was supposed to be cleaned, someone had put a do not disturb sign on the door so that it wouldn’t be cleaned. Breakfast could be better, not enough food. People would be waiting for food.
- 5/5
Good hotel
- 5/5
Good hotel
- 5/5
Nice Hotel and very clean!
- 5/5
Nice Hotel and very clean!
- 1/5
I had to cancel my reservation after I checked in! Hotel facilities were unacceptable! Not clean, pool not functional!
- 1/5
I had to cancel my reservation after I checked in! Hotel facilities were unacceptable! Not clean, pool not functional!
- 5/5
It was great
- 5/5
It was great
- 3/5
It was a good stay for the price. We didn’t have high expectations and didn’t spend much time in the room.
- 3/5
It was a good stay for the price. We didn’t have high expectations and didn’t spend much time in the room.
- 5/5
Helpful with finding correct location since maps takes you to the wrong one
- 5/5
Helpful with finding correct location since maps takes you to the wrong one
- 5/5
The room is nice and spacious. The little kitchenette is a plus.
- 5/5
The room is nice and spacious. The little kitchenette is a plus.
- 5/5
I enjoyed my stay very much. The front staff is excellent. The in-room kitchenette is more than adequate. The bed is comfortable, the sheets, towels and water are soft. At the time they were training some new housekeeping staff, so there were a few issues but the front desk staff quickly corrected the problem. There is a lot of choice for breakfast - waffles, cereal, sausage patties, biscuits, muffins, bagels, toast, english muffins, etc. The pool was unavailable for the entire week. So, if you're planning to stay and a pool is important to you, best to check ahead to make sure it's open. Despite that, I'd stay here again for sure.
- 5/5
I enjoyed my stay very much. The front staff is excellent. The in-room kitchenette is more than adequate. The bed is comfortable, the sheets, towels and water are soft. At the time they were training some new housekeeping staff, so there were a few issues but the front desk staff quickly corrected the problem. There is a lot of choice for breakfast - waffles, cereal, sausage patties, biscuits, muffins, bagels, toast, english muffins, etc. The pool was unavailable for the entire week. So, if you're planning to stay and a pool is important to you, best to check ahead to make sure it's open. Despite that, I'd stay here again for sure.
- 4/5
The hotel is very modern and clean. The room was very comfortable. However, the refrigerator door did not always close properly and a soda exploded all over the inside because it got so cold while I was out all day. The breakfast bar was nice, but not geared toward people with dietary restrictions, like diabetes. But that is my problem, not theirs and I had food in my fridge. There were a few days where the water was not very hot, but it did get fixed. The front desk is not always manned, which made it difficult to address the hot water problem. And the key required elevator is a security feature, but if you accidently leave the key in the room, you have to hoof it down the stairs to get another. It is a very nice place for a longer stay and would stay again, despite the issues.
- 4/5
The hotel is very modern and clean. The room was very comfortable. However, the refrigerator door did not always close properly and a soda exploded all over the inside because it got so cold while I was out all day. The breakfast bar was nice, but not geared toward people with dietary restrictions, like diabetes. But that is my problem, not theirs and I had food in my fridge. There were a few days where the water was not very hot, but it did get fixed. The front desk is not always manned, which made it difficult to address the hot water problem. And the key required elevator is a security feature, but if you accidently leave the key in the room, you have to hoof it down the stairs to get another. It is a very nice place for a longer stay and would stay again, despite the issues.
- 2/5
The location is near a highway so there is a lot of noise and lights.
- 2/5
The location is near a highway so there is a lot of noise and lights.
- 1/5
I thought I booked at the one by the medical office location which I stayed last week so I went to this last cation since other was sold out. This one plastic toilet seats, just felt old. The elevators were Very slow when it wasn’t be used then. I won’t return to this location again. Checking in I almost slipped because the cones were I guess it was mopped and the front desk attendant didn’t say a word
- 1/5
I thought I booked at the one by the medical office location which I stayed last week so I went to this last cation since other was sold out. This one plastic toilet seats, just felt old. The elevators were Very slow when it wasn’t be used then. I won’t return to this location again. Checking in I almost slipped because the cones were I guess it was mopped and the front desk attendant didn’t say a word
- 5/5
I got this room for a family trip. It was spacious and comfortable. The staff was friendly and helpful.
- 5/5
I got this room for a family trip. It was spacious and comfortable. The staff was friendly and helpful.
- 5/5
The worker at the front desk was kind and helped me operate the safety procedure on the elevator. The room was clean and had kitchen items that made our stay convenient.
- 5/5
The worker at the front desk was kind and helped me operate the safety procedure on the elevator. The room was clean and had kitchen items that made our stay convenient.
- 5/5
Thanks for an enjoyable stay
- 5/5
Thanks for an enjoyable stay
- 5/5
Excellent, Clean and Friendly, will come again for sure,,,,,, :)
- 5/5
Excellent, Clean and Friendly, will come again for sure,,,,,, :)
- 5/5
One of the major highlights for me was the hotel's accessibility to the rest of the city. It was conveniently located near public transport and key attractions, making it super easy to explore everything the area has to offer. Whether I was heading out for a day of sightseeing or grabbing a bite to eat, getting around was a breeze!
- 5/5
One of the major highlights for me was the hotel's accessibility to the rest of the city. It was conveniently located near public transport and key attractions, making it super easy to explore everything the area has to offer. Whether I was heading out for a day of sightseeing or grabbing a bite to eat, getting around was a breeze!
- 5/5
The property was clean.
- 5/5
The property was clean.
- 5/5
Excellent hotel and the staff.
- 5/5
Excellent hotel and the staff.
- 4/5
Sofa was dirty and worn down on the arms. In the room we got. Tub was just we’ll looked old and stained dirty it was clean but didn’t have a good aspect.
- 4/5
Sofa was dirty and worn down on the arms. In the room we got. Tub was just we’ll looked old and stained dirty it was clean but didn’t have a good aspect.
- 5/5
The rooms are equipped with a small kitchen including dishwasher, microwave, sink with disposal, large refrigerator, and all the dishes you need to get by. We brought an air fryer to cook more warm foods. The rooms are so spacious and have TONS of storage. We were here for a week, so I actually brought 7 tubs of toys and their play kitchen, all their electronic devices, xbox, three spinny/floor saucer toys, and still had tons of space left over. The couch is clean and comfortable and folds out to a nice sofa bed. They come to service the room every other day, but when we needed more items inbetween, they brought them promptly. The front desk staff was so nice and pleasant. The breakfast options were fantastic--yogurt bar, oatmeal, hot breakfast sandwiches, egg/sausage bowls, make-your-own-Texas waffles, and juice/milk options. The elevators have a nice security option that requires you to scan your room key to have access to the room floors, so that gave me extra peace of mind as a mom staying here alone with three young children. The only minor complaint I could make is the some of the laundry machines were out of service off and on while we stayed, but the front desk agent took my clothing to their laundry facility to be dried when the dryer would not work. Amazing place to stay! Recommend!
- 5/5
The rooms are equipped with a small kitchen including dishwasher, microwave, sink with disposal, large refrigerator, and all the dishes you need to get by. We brought an air fryer to cook more warm foods. The rooms are so spacious and have TONS of storage. We were here for a week, so I actually brought 7 tubs of toys and their play kitchen, all their electronic devices, xbox, three spinny/floor saucer toys, and still had tons of space left over. The couch is clean and comfortable and folds out to a nice sofa bed. They come to service the room every other day, but when we needed more items inbetween, they brought them promptly. The front desk staff was so nice and pleasant. The breakfast options were fantastic--yogurt bar, oatmeal, hot breakfast sandwiches, egg/sausage bowls, make-your-own-Texas waffles, and juice/milk options. The elevators have a nice security option that requires you to scan your room key to have access to the room floors, so that gave me extra peace of mind as a mom staying here alone with three young children. The only minor complaint I could make is the some of the laundry machines were out of service off and on while we stayed, but the front desk agent took my clothing to their laundry facility to be dried when the dryer would not work. Amazing place to stay! Recommend!
- 5/5
The staff was so friendly and helpful I felt at home
- 5/5
The staff was so friendly and helpful I felt at home
- 5/5
Pleasant stay and quiet
- 5/5
Pleasant stay and quiet
- 5/5
Property was very clean
- 5/5
Property was very clean
- 5/5
Very clean, nice hotel.
- 5/5
Very clean, nice hotel.
- 5/5
Nice hotels, good conditions and service . Fair price. Love it
- 5/5
Nice hotels, good conditions and service . Fair price. Love it
- 5/5
Very nice. Room was great and had a full kitchenette, sofa and two queen beds. I wish all hotel room were made like this one!
- 5/5
Very nice. Room was great and had a full kitchenette, sofa and two queen beds. I wish all hotel room were made like this one!
- 2/5
The toilet would not properly flush. I asked for a different room and was told that he had to come check. After his second trip, he said that we just had to hold the button down and eventually it would go down (after several tries). This was terrible and an unacceptable solution. I would never return.
- 5/5
Clean rooms and good service
- 4/5
It was a nice stay no issues.
- 5/5
It’s Home2suite! Never disappoints and that’s why we always stay at home. The entrance was kinda weird though. You’d have to walk up the driveway ramps after parking vehicle. Either than that, room was exceptional.
- 5/5
Very nice young lady at the front reception. Very welcoming, clean room.
- 5/5
Es un hotel cómodo y agradable, estaremos 15 días y me siento cómoda, buen gym, Loundry, Pool, solo cambiaría el desayuno por más opciones
- 5/5
Na
- 5/5
We checked in late (around 11pm) for our stay. The lady at the front desk was warm and welcoming. She got us checked in quickly (despite computer issues) and got us off to our room. The room was cool already, clean, stocked, and comfortable. We didn’t do much as far as utilizing the amenities during our stay as it was pretty jam packed with plans but the gym and pool area were clean and stocked with towels when I peeked in. The staff was friendly at each interaction, checkout was smooth, and we were comfortable throughout our stay.
- 5/5
I only needed to stay 1 night but would have liked to find a reason to stay for several nights. The room was very clean. The location was close to the highway, restaurants and shopping. We didn't hear any highway noise or noise from the elevator or foot traffic in the hallway. The only improvement i would suggest is to have fresh cooked eggs; yet the waffles were delicous. I highly recommend Home2.
- 5/5
Clean and newer property with minimal noise level in the evenings. No issues with my room or kitchen area. Will definitely be visiting again!
- 5/5
The staff here are very nice and friendly. I had one minor issue with my room but they got it fixed pretty quick. The rooms are really nice and spacious as well as comfortable! I’d stay here over any other hotel. I’m very picky so this says a lot. It’s definitely worth the stay. Only one thing is I wish they had more breakfast options but still a good spread of food.
- 5/5
Overall, the room was very nice and spacious. I had some little “visitors” possibly water bugs in my shower.
- 5/5
Love it and the rooms are you large
- 5/5
Cool hotel hated that they charge for parking but otherwise it’s ok
- 5/5
I liked that check out was at 12 and not earlier. Easy check in and out.
- 5/5
My family enjoyed our week stay. The staff were friendly, the building was clean, and we loved the free daily breakfast that was provided. The hotel is basically in the middle of so many places to go to.
- 5/5
The rooms were very clean, Spacious, and quiet.
- 3/5
The hotel was decent but the service was not good at all. No house keeping was provided for out entire stay. I went to the front desk to request house keeping I was told that I was not up for house keeping until the next day which was my check out day! I had to do to the front desk and ask for towels 2 times. Also, my husband went to purchase some items from the front desk and their system was down, the clerk said she would only charge him $3, but when I got my bill it was $12, my bill also included an $8 parking fee even though the listing says free parking. Probably won’t stay here again.
- 5/5
I liked the location
- 5/5
A clean, well-appointed hotel. Pleasant stay, excellent value.
- 4/5
1 night stay dodging hurricane.. comfortable and good pool area.
- 2/5
The bath tub in our room was peeling all over the tub, we asked to get it checked, never happened. We asked again nothing happened. We did a complaint with Expedia they called the hotel and told them we didn’t want to switch to another room they clean their hands very well. The stuff there isn’t that nice. The room overall the carpet was super dirty and the smell when you will come in. We stayed for a week just to have in mind you will get clean towels and a light clean room every other day. Will not book this hotel again.
- 4/5
The property was all clean, the hotel looked like it was new.
- 5/5
Muy buen trato y todo muy tranquilo
- 3/5
Everything was okay except the fact that I requested towels approximately at 11am never received towels then later that night when I asked about towels they couldn’t provide the amount requested. When I called for the late check out they did not answer the phone at the front desk.
- 5/5
Excellent
- 5/5
Clean and comfortable.
- 4/5
T
- 5/5
Very helpful staff. Convenient to highways and everything we needed in round rock
- 5/5
Everything was great. Very respectful and friendly staff!
- 5/5
No complaints. It was a great stay.
- 5/5
Excellent! Staff was very accommodating.
- 4/5
I didn’t like during our stay the water would be like warm at best. Also, the bath its self was not the cleanest.
- 5/5
Clean and safe.
- 5/5
The only thing I didn’t care for was the soft pillows. Everything else was very nice.
- 5/5
Excellent. Very clean, good security measures.
- 4/5
Easy check in and out. Clean. Quiet. I asked for a pillow and i was just told "no". Left out my room shortly after and she was there with pillows and then provided me with one, not knowing i was the person who called and asked for one.
- 5/5
Sweet room. It was a nice stay overall, very clean and roomy.
- 5/5
Staff was very friendly and helpful.
- 3/5
no housekeeping after 1st night. on 2nd night, no coffee restock -- and no coffee downstairs.
- 5/5
,and coolers with food and drinks to purchase if you are hungry while you stay there.
- 5/5
Consistency, clean, safe, close to Austin (20 min) and free parking.