La Quinta Inn & Suites by Wyndham Austin Round Rock

Good

It was a nice open location and the staff was exceptional and super friendly

Exceptional

Location Elevator broken all weekend

Location The Elevator wasn't working and they put Us on the Fourth Floor. Our commode wasn't flushing properly and had mat maintenance was called twice and he said that we weren't supposed to flush toilet paper and that what was causing the problem

There were no bugs, I’ll give kudos for that. WiFi was smooth. The stains on the pillowcases, wrinkled sheets, and the presence of multiple strands of hair between the sheets, along with the sticky rug, all speak volumes about the lack of cleanliness in this establishment. The front-desk staff claimed that it’s just the front-desk employee responsible for everything. However, it’s evident that they need to hire someone to clean and change the sheets regularly. People are not stupid; we can easily tell when the previous sheets haven’t been cleaned. Oh, the elevator hasn’t worked for 6 weeks. Also, this establishment is located right off a busy construction - highway.

Pleasant

Exceptional

The staff does not follow its policy and they just allowed any type of people from off the street to come and enjoy the amenities without paying!

Location Elevator did not work….ac unit was not working properly

The parking was great.

Exceptional

Exceptional

The motorcycles racing up and down the street all night.

No elevator. The whole hotel smelled bad, inside and outside. Breakfast was decent

Good

They were very friendly and helpful

They were very friendly and...

Friendly helpful staff good location very clean and comfortable There was nothing not to like

Staff very polite

Staff very polite

Friendly helpful staff good location very clean and comfortable There was nothing not to like

The elevator wasn’t working but all ok

The rooms were dirty, the carpet was filthy, and the smell in the room was awful. The bathrooms were also not clean.

Good

Staff was amazingly helpful & recommended great sites to see!

Good

The fact that the fire alarm came on at 2am in the morning

The fact that the fire alarm came on at 2am in the morning

The fire alarm went off at 2am in the morning. No meat with breakfast, and I had bugs in my room. Then the fire alarm came back on that morning before check out time.

The fire alarm went off at 2am in the morning. No meat with breakfast, and I had bugs in my room. Then the fire alarm came back on that morning before check out time.

The elevator was broken the whole 4 days, the breakfast was not delightful, the fire alarm went off at 2am and no fire found.

It was good for the price. The beds were incredibly small, double bed felt like a twin bed. The walls had obvious stains and damage was done to the door. But they had shampoo/conditioner/soap, towels, mini fridge… so it had all you needed.

Check in service area, hotel room, and the parking lot. Were all clean & maintained well during my stay. Staff was friendly and helpful. The snack room was organized. Location was quiet, safe, and almost concealed behind a bar they have in front. 👍 The only issue with my stay was the elevator being renovated. I was running up and down the stairs. which is not a problem but I’m a drunk night out. I would’ve wished that elevator was working.

The hotel smelled really bad like mold, like old carpet had gotten wet. The fire alarm went off for over an hour straight at 1am. Nobody apologized it or explained what was going on. Breakfast was not as described

The breakfast menu was fresh and tasty, parking wasn't an issue, staff were friendly, and helpful. Overall good experience

Little better breakfast

The staff was courteous and friendly. Central location to everything.The breakfast was surprisingly fulfilling. The only mark against the property was the elevator was not in service and we were on the 4th floor.

friendly and helpful front desk. makes checking in easy and seamless.

The elevators weren’t working and we had a lot to carry up and down the stairs during our stay.

When we stayed, they were in the middle of a renovation. The elevator wasn't working. Staff was friendly and our overall stay was fine.

The elevator was broken (which I think if your hotel is under renovations that should be disclosed BERORE booking and not at check-in) and the breakfast was lackluster. For over $100 a night I just don't think I should have to walk up 3 flights of stairs. Staff was extremely nice.

It was an awful stay. No elevator Rude rude rude staff member. No elevator for my disabled dad

It was an awful stay. No elevator Rude rude rude staff member. No elevator for my disabled dad

Everything, it was dirty the elevator didn’t work and was placed on the 4th floor

Property was very worn out. Chipped paint, stains on the bedding, bathroom smelled of mold. Had to buy room spray to get rid of the smell.

Very good

Exceptional

My sheets were not changed towels not taken out. I had to take the towels and put it outside.

Na Na

Honestly nothing a single thing Our room was hot, the food was terrible, the elevator was broke and we were on the top floor and the place was filthy

Honestly nothing a single thing Our room was hot, the food was terrible, the elevator was broke and we were on the top floor and the place was filthy

Price and location to where I needed to be at Smell, ac units didnt work properly. Bed sheets dirty and staff was rude and slow. Horrible experience dont reco

Convenience to Kalahari and food/Shopping It was not very clean. The elevator was broken and I was on the 3rd floor. It reaked of weed and pretty sure there was a prostitute coming in and out.

Smell, ac units didnt work properly. Bed sheets dirty and staff was rude and slow. Horrible experience dont reco

Very poor

Convenience to Kalahari and food/Shopping It was not very clean. The elevator was broken and I was on the 3rd floor. It reaked of weed and pretty sure there was a prostitute coming in and out.

Bad

Proximity to the conference we were attending. Staff was very welcoming and friendly. Quiet. The elevator was not working all weekend. We didn’t get notification until the day before check-in which was much too late to cancel without losing our money. Ground floor rooms were taken by the time we arrived. The type of room we had reserved was on the third floor which we weren’t up to dealing with after a 9 hour drive. Plus my husband had medical supplies to bring up in addition to luggage. We were put in a comparable room on the 2nd floor. The room was fine other than a roach that came out to say hello. Again, the staff was very kind and were not blaming them at all. It is what it is.

Proximity to the conference we were attending. Staff was very welcoming and friendly. Quiet. The elevator was not working all weekend. We didn’t get notification until the day before check-in which was much too late to cancel without losing our money. Ground floor rooms were taken by the time we arrived. The type of room we had reserved was on the third floor which we weren’t up to dealing with after a 9 hour drive. Plus my husband had medical supplies to bring up in addition to luggage. We were put in a comparable room on the 2nd floor. The room was fine other than a roach that came out to say hello. Again, the staff was very kind and were not blaming them at all. It is what it is.

Okay

Property is under renovation. For the weekend we stayed, the elevator was out of service. Not a big issue for the second floor, but if you were hauling your luggage four flights, you may want to stay somewhere else. Breakfast was hot, eggs sausage waffles and continental. Facility was clean in the inside but needed attended on the outside with used liquor and beer bottles in the parking lot. Property is dog friendly but waste stations were out of bags, and dog owners took that as an opportunity to not pick up after their pets. Multiple ant mounds made walking in the grass unenjoyable. Room was adequate (TV desk and chair, chair and bed.). although constant damp feeling. Bathroom exhaust fan was not strong enough for a shower and ac unit was not adequate to remove moisture. Mold on the ceiling in the bathroom was noticeable.

Very good

Everything was good

Elevator was broken and I heard a dog barking kept me up a little bit

Definitely recommend staying at the La Quinta.

Very clean and friendly staff

The man at the front desk was very rude. We had booked through a third party booking website. The elevators were broken and we were on the third floor. I just recently had knee surgery and when we asked about maybe moving to the ground level we were told that he couldn't do that because of the third party booking and that it was ONLY 2 flights of stairs. He was not

the location was good and the breakfast was decent except for the lady closed the doors while we were still getting food and wouldn't let us get more. there was plenty of food and we were the only people there at the time. It wouldn't have killed her to let us get a bagel. The man at the front desk was very rude. We had booked through a third party booking website. The elevators were broken and we were on the third floor. I just recently had knee surgery and when we asked about maybe moving to the ground level we were told that he couldn't do that because of the third party booking and that it was ONLY 2 flights of stairs. He was not

Very good

We was quite clean Ok

We was quite clean Ok

The rate compared to others - all staff was nice Ac rattled all night and bathroom door would not shut

The rate compared to others - all staff was nice Ac rattled all night and bathroom door would not shut

.

Elevator is not working and we have to carry our bags by hand on steps to upper floors

The only thing I didn’t like was that there was a roach in the room…. 😭😭😭 and there was not an iron in my room and the only staff member there couldn’t help me because he didn’t have keys to the room where they keep irons. But the staff member was super nice.

Na Na

No compliants

Everything about my stay

The breakfast was plain without protein options.

Parking and breakfast was awesome

The refrigerator in the room froze all the food. There were problems with the air conditioner as well.

Location Strong smell in hallway and room

Not really updated it was like they took an older hotel and updated it. It still had the smell of an old hotel.

No food near by, didn't really know what to do about that, but front desk helped me with an app. But it was a surprise. Elevator is very slow. Room was great.

I had no problems with the place

The elevator didn't work yet and said we could still use it, the staff was very rude making comments under their breath, we found out after the 2nd night to move to a different room because the main water pipe busted. We got moved to a room that was humid, smelt like smoke and mold. Very disappointing.

Clean, comfortable, and quiet

really all of it

I liked it all

The clerk was very pleasant and helpful.

The clerk was very pleasant and helpful.

The Room smells bad

The Room smells bad

Good

Good

My room was very clean. Staff was friendly. Breakfast was good, but no meat provided. The a/c in the room didn't blow strong enough, but it did cool the room. I do travel with a fan, so it helped. Walking into the hotel, it was actually a fresh, clean air smell. I'll definitely stay again when I'm in the area.

My room was very clean. Staff was friendly. Breakfast was good, but no meat provided. The a/c in the room didn't blow strong enough, but it did cool the room. I do travel with a fan, so it helped. Walking into the hotel, it was actually a fresh, clean air smell. I'll definitely stay again when I'm in the area.

Breakfast is pretty good here

Breakfast is pretty good here

The room was clean. Staff was friendly but our toilet was broken from the first time using it. We told front desk multiple times over our 3 day stay. They acted like they fixed it but never did.

The room was clean. Staff was friendly but our toilet was broken from the first time using it. We told front desk multiple times over our 3 day stay. They acted like they fixed it but never did.

First room stunk cigarette smoke; requested a change. Second room had sink not properly cleaned up at its corners; needed to close my eyes when brushing my teeth. New room also had a residual dumping smell.

First room stunk cigarette smoke; requested a change. Second room had sink not properly cleaned up at its corners; needed to close my eyes when brushing my teeth. New room also had a residual dumping smell.

Clean room, friendly staff, great amenities such as 24 hour coffee/tea bar, variety of breakfast options, free parking and does not require a refundable damage fee upon check-in.

Clean room, friendly staff, great amenities such as 24 hour coffee/tea bar, variety of breakfast options, free parking and does not require a refundable damage fee upon check-in.

Room was clean, Hotel felt safe, no issues with security.

Room was clean, Hotel felt safe, no issues with security.

Easy check in

Easy check in

Housekeeping was excellent. Location good for Downtown Austin. Breakfast was acceptable.

Housekeeping was excellent. Location good for Downtown Austin. Breakfast was acceptable.

The staff was kind and courteous. The hotel is a bit dated but well cared for; clean and comfortable.

The staff was kind and courteous. The hotel is a bit dated but well cared for; clean and comfortable.

Staff was nice. Place was clean. Fares were fairly cheap. Breakfast was....meh, but I have worse and I've had nothing at all.

Staff was nice. Place was clean. Fares were fairly cheap. Breakfast was....meh, but I have worse and I've had nothing at all.

Black mold in the bathroom... Smelled like smoke

Black mold in the bathroom... Smelled like smoke

First off I didn’t know that the comforter nor sheets seemed to be washed when I opened the curtains to let light in is when I noticed it. I didn’t come in until Friday night so no I didn’t see it until Saturday. I did tell the guy unfront though this is highly unsanitary

First off I didn’t know that the comforter nor sheets seemed to be washed when I opened the curtains to let light in is when I noticed it. I didn’t come in until Friday night so no I didn’t see it until Saturday. I did tell the guy unfront though this is highly unsanitary

Great staff. Large room. Better than normal pull-out couch. Hot water. Working AC. The bed linens weren’t soft, but at this price, I was pleased overall.

Great staff. Large room. Better than normal pull-out couch. Hot water. Working AC. The bed linens weren’t soft, but at this price, I was pleased overall.

Yes, room was great, no issues at all.

Yes, room was great, no issues at all.

Very nice hotel, clean and very good rooms

Very nice hotel, clean and very good rooms

Room was nice. Rest of hotel had an interesting smell and didn’t look the most clean. Breakfast was not good.

Room was nice. Rest of hotel had an interesting smell and didn’t look the most clean. Breakfast was not good.

awesome staff

awesome staff

My room had a strange smell, like humidity, so could you guys please take a look on it

My room had a strange smell, like humidity, so could you guys please take a look on it

the elevator was broken for 4 days, the room didn't look as on the pics, much darker, much dirty , the key stopped working for no reason 3 hours before the time we supposed to leave, the area/location are fine, and the breakfast was good, for a little bit more I believe you can fine a better option

the elevator was broken for 4 days, the room didn't look as on the pics, much darker, much dirty , the key stopped working for no reason 3 hours before the time we supposed to leave, the area/location are fine, and the breakfast was good, for a little bit more I believe you can fine a better option

Quick check-in.

Quick check-in.

Everything was fine. Staff was friendly. We had ants on our sink.

Everything was fine. Staff was friendly. We had ants on our sink.

The room is spotless.

The room is spotless.

The lock on the room did not secure properly. It made me worried at times throughout the stay. Someone near to our room on the floor was also smoking eeed multiple times during our stay. It was frustrating since we had kids with us and had to pass the room each time we came and went. The doors on the bathroom are also severely damaged and the hinges are about to fall off—with the recent renovation and attempt to update/beautify the hotel, there were a number of items that were run down that should be better maintained.

The lock on the room did not secure properly. It made me worried at times throughout the stay. Someone near to our room on the floor was also smoking eeed multiple times during our stay. It was frustrating since we had kids with us and had to pass the room each time we came and went. The doors on the bathroom are also severely damaged and the hinges are about to fall off—with the recent renovation and attempt to update/beautify the hotel, there were a number of items that were run down that should be better maintained.

Everything was good overall 💯 satisfied

Everything was good overall 💯 satisfied

Broken elevator isn’t fun to deal with

Broken elevator isn’t fun to deal with

Ok

Ok

The room had stains on the walls and the bathroom smelled like mildew. The noise was horrible with kids running up and down the halls most of the evening. The elevators were out so had to climb stairs to get to room.

The room had stains on the walls and the bathroom smelled like mildew. The noise was horrible with kids running up and down the halls most of the evening. The elevators were out so had to climb stairs to get to room.

The reason for one star is because room was extremely dirty, sheets and towels were dirty with visible stains. Splash of blood was on the wall by the thermostat. Room smelled terrible. Shower wall had hair on it. Basically, no one has ever cleaned that room! Walls had large dirty stains on them with a lot of chipped paint, sprinkler head had been pulled off the wall, but never repaired. Bed headboards were extremely dirty! Elevator had a broken sign taped to the door. Don’t waste your time, this place is not worth considering!! Extremely disappointed with Wyndham!! Where are your policies for cleanliness and maintaining basic operational standards as a corporation? Hopefully someone will be inspired to clean those rooms!

The reason for one star is because room was extremely dirty, sheets and towels were dirty with visible stains. Splash of blood was on the wall by the thermostat. Room smelled terrible. Shower wall had hair on it. Basically, no one has ever cleaned that room! Walls had large dirty stains on them with a lot of chipped paint, sprinkler head had been pulled off the wall, but never repaired. Bed headboards were extremely dirty! Elevator had a broken sign taped to the door. Don’t waste your time, this place is not worth considering!! Extremely disappointed with Wyndham!! Where are your policies for cleanliness and maintaining basic operational standards as a corporation? Hopefully someone will be inspired to clean those rooms!

Not happy. The elevator was out of service my entire t

Not happy. The elevator was out of service my entire t

I stayed 12/23/25. When I walked into my room there was a cockroach in the bathroom. There was also hair in the shower. The front desk gave me a new room on the other side of the building but I found a bug in there too. The building overall was rundown. Additionally, the elevator was not working.

I stayed 12/23/25. When I walked into my room there was a cockroach in the bathroom. There was also hair in the shower. The front desk gave me a new room on the other side of the building but I found a bug in there too. The building overall was rundown. Additionally, the elevator was not working.

Staff had EXCEPTIONAL customer service. Very relieved and appreciative for their services. I will be ONLY staying at this location, moving forward, any time I am in the Austin area.

Staff had EXCEPTIONAL customer service. Very relieved and appreciative for their services. I will be ONLY staying at this location, moving forward, any time I am in the Austin area.

The staff people were amazing! Shout out to Brandy for my stay.

The staff people were amazing! Shout out to Brandy for my stay.

Excelente el personal cumplió más de mis expectativas!

Excelente el personal cumplió más de mis expectativas!

The staff was very friendly. I had an issue with the toilet and it was corrected quickly.

The staff was very friendly. I had an issue with the toilet and it was corrected quickly.

It was decent for a one night stay. I had eggs, biscuits and gravy for breakfast. The room was clean but the elevator did break when I was there, even once, when I was trying to go up, which lowered the star. Luckily leaving I was only on the 2nd floor. I did like the room had a microwave and fridge. If I stayed longer, that would have been helpful.

It was decent for a one night stay. I had eggs, biscuits and gravy for breakfast. The room was clean but the elevator did break when I was there, even once, when I was trying to go up, which lowered the star. Luckily leaving I was only on the 2nd floor. I did like the room had a microwave and fridge. If I stayed longer, that would have been helpful.

Good area, but the road construction in the area made it a little more difficult to navigate. No reflection on the property though. All was great at the hotel.

Good area, but the road construction in the area made it a little more difficult to navigate. No reflection on the property though. All was great at the hotel.

Muy bueno me encanta

Muy bueno me encanta

Roach infestation

Roach infestation

Breakfast menu was fresh. Parking area was safe, room was clean, and staff were friendly.

Breakfast menu was fresh. Parking area was safe, room was clean, and staff were friendly.

Every time I stay here the key stops working around 10am. Apart from that it was good.

Every time I stay here the key stops working around 10am. Apart from that it was good.

Clean roams

Clean roams

The room was quiet and the breakfast was good but the curtain (room 221) was moldy and because it was over the A/c vent that was blowing air, the whole room smelled like urine.

The room was quiet and the breakfast was good but the curtain (room 221) was moldy and because it was over the A/c vent that was blowing air, the whole room smelled like urine.

Staff was friendly room was good

Staff was friendly room was good

Room was filthy and had stains on walls.. restroom was disgusting

Room was filthy and had stains on walls.. restroom was disgusting

Terrible stay… the pictures online do not look ANYTHING like it does in person. As soon as I pulled up, there were men outside hanging near their trucks and it made me uncomfortable and very sketched out. Then, as soon as I get in the room.. there was mold in the bathroom and it smelled horrible. Then also the door had ZERO seal. My room door could be seen through. The light from the hallways seeped in and kept me up not to mention the noise!!! It sounded like people were standing inside my room it was so loud! Horrible. Do not stay here. I’m hoping Expedia can get me a refund I’m so unhappy. They did give me a small credit to a new room for tonight somewhere else.

Terrible stay… the pictures online do not look ANYTHING like it does in person. As soon as I pulled up, there were men outside hanging near their trucks and it made me uncomfortable and very sketched out. Then, as soon as I get in the room.. there was mold in the bathroom and it smelled horrible. Then also the door had ZERO seal. My room door could be seen through. The light from the hallways seeped in and kept me up not to mention the noise!!! It sounded like people were standing inside my room it was so loud! Horrible. Do not stay here. I’m hoping Expedia can get me a refund I’m so unhappy. They did give me a small credit to a new room for tonight somewhere else.

Everything else was fine. Staffs were friendly. Cleaning lady and handyman just need to be more mindful that people rent hotels in order to get good night sleep.

Everything else was fine. Staffs were friendly. Cleaning lady and handyman just need to be more mindful that people rent hotels in order to get good night sleep.

The staff are nice, and it was quiet and I'm clean, but the breakfast was really poor

The staff are nice, and it was quiet and I'm clean, but the breakfast was really poor

Great stay very clean hotel. Very nice breakfast and I will stay again when I visit Austin, Texas for sure no disappointment. Great area felt safe.

Great stay very clean hotel. Very nice breakfast and I will stay again when I visit Austin, Texas for sure no disappointment. Great area felt safe.

The room needed the sheets replaced along with the bed protector due to stains. The last night I couldnt sleep due to my body itching all over since the sheets had too much detergent on them. It would have been nice if they used paraben and dye free shampoos and conditioners like Hampton Inn does. The staff was friendly, the elevator kept breaking down and since my mother is handicapped, it was stressful waiting on the bottom floor at the lobby until the elevator. We were greated nicely and were given recommendations for restaurants/food which was nice. Our door to the bathroom kept swelling so it wouldnt fully shut. It would have been nice to not have such a loud fan in the bathroom, there was no small light near the door so we could leave it on while we slept so we could see if we woke up at night. A lot fo hotels have a small light near the bathroom door but la quinta I guess doesnt. The freezer door kept breaking off as well so I had to just leave it off.

The room needed the sheets replaced along with the bed protector due to stains. The last night I couldnt sleep due to my body itching all over since the sheets had too much detergent on them. It would have been nice if they used paraben and dye free shampoos and conditioners like Hampton Inn does. The staff was friendly, the elevator kept breaking down and since my mother is handicapped, it was stressful waiting on the bottom floor at the lobby until the elevator. We were greated nicely and were given recommendations for restaurants/food which was nice. Our door to the bathroom kept swelling so it wouldnt fully shut. It would have been nice to not have such a loud fan in the bathroom, there was no small light near the door so we could leave it on while we slept so we could see if we woke up at night. A lot fo hotels have a small light near the bathroom door but la quinta I guess doesnt. The freezer door kept breaking off as well so I had to just leave it off.

Room was great and bed was soooo comfortable.

Room was great and bed was soooo comfortable.

The room and location of the hotel was great. However the bathtub didn't have a stopper to take a bath. We had to move to a different room for a tub that worked.

The room and location of the hotel was great. However the bathtub didn't have a stopper to take a bath. We had to move to a different room for a tub that worked.

Room was not clean. Found a bug and hair from someone else in the bed. Also, had hair and dirt in the bathroom. Staff were pleasant and accommodating. Breakfast was fresh.

Room was not clean. Found a bug and hair from someone else in the bed. Also, had hair and dirt in the bathroom. Staff were pleasant and accommodating. Breakfast was fresh.

It was clean, staff was friendly, and breakfast was good.

It was clean, staff was friendly, and breakfast was good.

The room was nice and clean. I felt very comfortable staying here. The staff were really nice and beyond helpful. I had to leave before breakfast time and the staff still made sure I was offered breakfast before leaving my stay, which was really considerate. I would definitely stay again!

The room was nice and clean. I felt very comfortable staying here. The staff were really nice and beyond helpful. I had to leave before breakfast time and the staff still made sure I was offered breakfast before leaving my stay, which was really considerate. I would definitely stay again!

Dan was so wonderful upon arrival/check-in and was so responsive and accommodating when some of our plans shifted. He made our stay stress free. He was warm and personable! Will definitely be back in the future when looking for another stay in the area.

Dan was so wonderful upon arrival/check-in and was so responsive and accommodating when some of our plans shifted. He made our stay stress free. He was warm and personable! Will definitely be back in the future when looking for another stay in the area.

Everything was great

Everything was great

Elevator stopped working the weekend and staying at 4th floor made it very difficult with kids and stuff.

Elevator stopped working the weekend and staying at 4th floor made it very difficult with kids and stuff.

All was good

All was good

Amazing stay!

Amazing stay!

Check in was good the breakfast was very good but the room was in need of some wotk . The carpet was worn and the bathroom walls were patched but not painted . I picked this hotel because it had laundry facilities but the dryer was not working and had been out of order for some time .

Check in was good the breakfast was very good but the room was in need of some wotk . The carpet was worn and the bathroom walls were patched but not painted . I picked this hotel because it had laundry facilities but the dryer was not working and had been out of order for some time .

Easy to park never struggled to find a spot and I like how they have doors on the side so after I parked I could use my room key to enter that way instead of having to dig all the way around to the front. The room was clean and had everything that was listed in the price. The ac worked great. Over all I was very pleased with my stay here I have no complaints

Easy to park never struggled to find a spot and I like how they have doors on the side so after I parked I could use my room key to enter that way instead of having to dig all the way around to the front. The room was clean and had everything that was listed in the price. The ac worked great. Over all I was very pleased with my stay here I have no complaints

Good

Good

Needs an exterminator. Roaches in the bathroom

Needs an exterminator. Roaches in the bathroom

Forgot her name but the lady who checked me in was one of the best hotel hostess I’ve ever met, Above and beyond

Forgot her name but the lady who checked me in was one of the best hotel hostess I’ve ever met, Above and beyond

Overall the property was decent for the price and I would stay again. The gentleman at the front desk was very helpful and you can tell he’s been in the hospitality industry for years he’s a great person to have greeting guests. His name escapes me but very nice and helpful. The room was nice, bed was about 3.5 stars could be better for sure but fair value for the price point.

Overall the property was decent for the price and I would stay again. The gentleman at the front desk was very helpful and you can tell he’s been in the hospitality industry for years he’s a great person to have greeting guests. His name escapes me but very nice and helpful. The room was nice, bed was about 3.5 stars could be better for sure but fair value for the price point.

Non working elevator and noisy door doesn’t seal completely to drown out noise

Non working elevator and noisy door doesn’t seal completely to drown out noise

Property was clean, check in took longer than expected but clerk was very efficient and friendly with those waiting for assistance. Not sure why I was able to check in online but had to recheck in at the desk - better communication between the app and actual location may be of better use. Elevator is a bit scary, needs some service. Overall a good stay, breakfast had good options and it was very clean.

Property was clean, check in took longer than expected but clerk was very efficient and friendly with those waiting for assistance. Not sure why I was able to check in online but had to recheck in at the desk - better communication between the app and actual location may be of better use. Elevator is a bit scary, needs some service. Overall a good stay, breakfast had good options and it was very clean.

Wonderful

Wonderful

Elevator was not working. Rooms available only in 3rd floor. During checkin I was told about the elevator and if wanted to stay ?? . Why was this not inform at least the day before. Not on a Friday when checkin in, and room paid days before. The elevator is being out of order for some days. The was fine but instead of an AC it was an air blower. Put it at 60, and it was on all night but no cold air. Did not tell anything to staff as there was no other room available as I was infired when check in.

Elevator was not working. Rooms available only in 3rd floor. During checkin I was told about the elevator and if wanted to stay ?? . Why was this not inform at least the day before. Not on a Friday when checkin in, and room paid days before. The elevator is being out of order for some days. The was fine but instead of an AC it was an air blower. Put it at 60, and it was on all night but no cold air. Did not tell anything to staff as there was no other room available as I was infired when check in.

Gr8

Gr8

Elevator didn’t work, no body wash in shower. Called and asked for some, given some cheap bar soap. Cigarette burns in chair, breakfast was ok.

Elevator didn’t work, no body wash in shower. Called and asked for some, given some cheap bar soap. Cigarette burns in chair, breakfast was ok.

I had a wonderul time place is nice elevator doesnt always work but small ding in a great spot

Loved staying at this hotel because it was one of the cleanest I have seen, lobby, outside and room. Staff were friendly and helpful.

Apparently the elevator has been unavailable since January. However, they don’t tell you that until it’s the day you check in and it’s too late to cancel your reservation and find a more appropriate hotel. The desk clerk was very kind and helpful and carried our luggage upstairs. Unfortunately, the room we got was dirty. There was damage to the walls. The carpet was filthy, and the air conditioner was barely functioning and moldy. We will not return to this property ever.

Broke elevators, ruff sheets, squeaky beds and when you shower water sits in the tub. Very poor drainage and takes awhile for the water to get super hot

The pool was nice and clean, the room was really nice overall great stay

The pillows and linen smelled like mildew

Nice

Great place and staff

Things were not clean, specifically the floors, toilet and pull out sofa. The elevator was in poor condition and SLOW!!

breakfast very good

Beyond amazing staff . Each person is always willing to assist with making your stay comfortable and stress free

Na

Everything about this hotel was great, except the bad attitude of the person at the front desk. The room and bed were great. The breakfast was very good. The only thing stopping this from being a 5 star review is the front desk person. Friendly attitudes go a long way.

Unsafe for women and children

Loved my stay!

Staff is amazing and super helpful. Other guests have been mostly great. I got comfortable here and stayed quite a while. There are some water damage issues and the elevator has problems, but the staff jumps to correct most things.

The room had a stale odor and the toilet flushed weird!!

It was nice place for my family to stay for days in Austin

Offered us a room with non working bathroom door. Was asked to adjust with it. When stressed to change, then was given next door room.

Great location

Great and friendly service only isse shower drain was slow otherwise. Everyything ok

Breakfast was nice, rooms very clean and super comfortable beds. Only issue is thaylt elevator was broke during entire stay therefore using stirs fo reach 3rd floor.

Very kind staff, clean rooms, staff was happy and helpful and best breakfast ever.

Hfsgb

the carpet could be cleaner and the breakfast options is very limited, overall the place was nice and the staff was nice too

Everything was wonderful! Room was very clean and comfy. Staff was super friendly! Especially the night receptionist, I don't remember his name correctly but I'm sure it was Dave or David! He did everything he could to make us feel comfortable and he was of great help if we needed anything during the night! Definitely staying here again, 10/10 recommend!

Recently stayed four nights at this location. I want to highlight that the hotel staff were all friendly, easily approached and were helpful with any needs. Parking was convenient and I was able to consistently find parking outside of the nearest entrance to my room. Continental breakfast is served each morning but, oddly, no meat was served on weekend days during our stay but was on week days. An outdoor pool is on site to take a dip and refresh in those hot Austin days. I have never previously stayed at La Quinta so I did not know their housekeeping policy until checking in. Basically, housekeeping will not tend to your rooms for the first three days unless it is specifically requested the day before. Overall, the stay was fine. My only complaint, and the reason I gave a lower cleanliness rating, is we found a lid to an ice bucket and a chip under the bed. We also found two 50ml liquor bottles stuffed in the corner of the room next to the nightstand.

I'm not sure if it was the 2 roaches crawling on our toothbrushes, the booger stuck on the wall by the toilet, the stained bed sheets or the moaning couple hitting our wall all night. I travel with an immunocompromised minor, and cleanliness is paramount. They did not provide an accessible room even when advised at checkout and reservation time that there'd be a wheelchair during the stay.

Not too bad. Staff was friendly. We killed one roach in the room.

The only issue was the elevator. The rest of the stay was very enjoyable. Rooms are clean. Personnel ready to give you whatever you need.

You get so much for such an affordable price. The people that work here are also very helpful and friendly.

Toilet wasn't working

The hotel was clean, I was put in an accessibility room so the bathroom was a little unwanted.

I like hassle free checking in and out.easy access and breakfast

Nice and quiet.

The hotel is not worth the price. The rooms elevator, corridors, are very outdated, with poor renovation overall in bathrooms . While self-parking is convenient, the breakfast was extremely limited and low in quality — it’s better to skip it. Target is close . Overall, the value does not match the cost.”staff are polite and firendly. .

The place is nice for the price tag, but the breakfast was lacking. There was no coffee and the juice/water dispenser was not working. Breakfast was meh.

upgraded to larger room. very nice

Easy to find

It was great

Property was nice. Had a couple of maintenance issues, but the team was great and handle it.

Overall, our stay was good. I like how the staff took extra precautions and asked for photo ID and the credit card used to verify everyone that checked in online. I liked the breakfast. Also, the room walls needed spot cleaning, the cast from your phone feature on the T.V. didn't work, and there was chipped paint and damage on the door of the bathroom. The staff was friendly and accommodating. Overall, it was good.

Great staff, room, area and pet friendly

Nice

You could tell the property/rooms were older. Walls could use washing. Fixtures (lamps) were dusty. The room that I stayed in could use a refresh/touch up.

Nice stay and very clean!

The hotel was an older LaQuinta Inn but was still in decent shape and served its purpose for our trip.

We saw 2 bugs in our room. We got rid of them and checked the entire room.

Good hotel with a great breakfast

Clean quiet.

Old building but decent stay.

Friendly Staff, Clean rooms and plenty of shopping and food options within 5 minutes of the area

I left my iPad and a book in the room. Adrian, the hotel manager was quick to have it sent via Fed Ex to my home in Canada. Great customer service!

If you're looking for a no-frills, convenient stay in Round Rock, this hotel is a great option. The staff was friendly, complimentary breakfast was timed perfectly for the weekend (8-10), and my favorite amenity was the free hot water, coffee, hot chocolate & tea in the lobby (and free water in the gym). Also, the gym had a good variety of workout machines and equipment, and the pool area was clean and relaxing though I didn't go in the water. The mini-fridge and microwave in the room ended up being super useful too. The convenient location had a HEB nearby & was very close to the 35 freeway. It took us about 30 minutes to the heart of Austin where we usually hung out. We'd definitely come back!

Nice place

Stayed at better places also the bedding seemed dirty didnt smell the greatest

At breakfast, 2 waffle irons but no butter and "out" of syrup. Loud vacuuming in the room while we were having breakfast. Key cards deactivated at 9 a.m. (while we were at breakfast) even though checkout was at 11 a.m. The only elevator was blocked on the floor above. Room was renovated and clean, but I wouldn't stay there again.

Clean and safe for a good price.

The person that attended us was great friendly very helpful. Big shoutout to him. Don't remember his name older. An black glasses As a family vacation we used the pool area grill and all!! Recommended indeed!!

Great time

It was a bit noisy

Hotel was not accurately depicted in photos. Is old and in need of renovation. Our door had a 2”gap under it and we heard everything outside our room all night as well as had light shining in from it. Our room was right next to the housekeeping area and when all of housekeeping arrived early in the morning they were all talking very loudly congregating outside our room and woke us up.

Standing water in shower , elevator takes forever, climate control in rooms need worked on asap

Honestly it was kind of dirty but you get what you for the price you pay. We payed 65 for the night . Very noisy . Also we got assigned a dirty room at first . So there’s that .

It was very comfy and the breakfast was great.

Thank you Chris for the Awesome service. Easy checkin and check out service. We gave it a 5 star but were disappointed with the lady that relieved Chris later that day. We called her about an issues with the ac and didn't care to help us. I think Chris needs to train people on customer service. He was the BEST! THANK YOU AGAIN CHRIS!

Not as nice as I expected. But it’s okay

Receptionist was very professional and helpful

Good overall. Some minor building issues, but I would stay again.

Room had a odor

We changed rooms twice. The first room had 2 areas of cut up carpet so I let the desk clerk know and he moved us. The next room had very dirty walls and vents. The towels had stains on them. The sheets appeared to be clean and the beds were comfortable so due to the lack of 2 bed availability in the area we stayed but will not recommend this facility. Also, the elevator was questionable and needed repair around the wall.

Overall good experience. The breakfast bar had variety of items including sausage patties, fresh biscuits and gravy. The TV channel options were minimal (at best). The hotel seemed to be recently renovated. The entire hotel was very clean.

Enjoyed my stay

Great value - clean updated rooms. Very quiet given so close to the interstate.

Me and my son came to watch the sailor moon play. We stayed in Round Rock for the location. It was amazing. Friendly, Smells like vacation! EVERYTHING WAS GREAT!

Second time staying here. They were very polite and professional with any question we had and there was always someone in top of cleanliness as far as we saw. Great price for it as well so great value.

Staff was friendly. Rooms were comfortable. Biggest issue was lack of working elevator when on 4th floor. Understand a temporary outage, but multiple days was challenging.

Very good hotel

Friendly staff. Pet friendly

hotel staff was not friendly

The shower head spread water everywhere and the hallway was always pungent smelling. The beds were comfortable and clean.

We had a very nice stay here. We got in very late for check in, but they held my preferred room request for me. Breakfast was great, rooms were clean and modern. Everything was great about this stay.

The elevator was not working

It's a great place

Good

Would stay there again

Beautiful and spacious room with a large walk-in shower. Friendly and helpful staff. Great grassy area all around the hotel ideal for walking my dog.