Holiday Inn Express & Suites Austin - Round Rock Area by IHG

Though we booked reservation with pet , they charged additional fee for pet.

Location is a great asset I have to wait longer than expected for check in.

Everything was excellent except there was hair in the shower

Exceptional

Location and price No ice machines that were working or had ice

Very good

The pillow cases smelled like not clean, not dirty but definitely not clean

Very good

My stay was amazing.

Reasonable breakfast, free parking, room size, and mini-fridge. Reasonable breakfast, distance to the center

Exceptional

The water pressure in the room was very low. There were no plastic cups in the room, that's OK but paper cups should be available

Nothing

Everything Nothing

The water pressure in the room was very low. There were no plastic cups in the room, that's OK but paper cups should be available

Staff at check in very friendly and helpful!

The neighborhood

Service. Easy check-in The neighborhood

Exceptional

Superb

Exceptional

The location, and the staff are great Channels on TV

Channels on TV ?

Staff was very friendly and hotel clean we enjoyed our stay and will definitely come back!

Employees nice, clean rooms, decent breakfast. Great coffee Location getting to and from was a lot just because highway and overpass. People next to us and above were extremely loud 24/7

I like that the property was close to everything! Was there for my daughter’s competition at the Kalhari resort! What I didn’t like was the hotel was nosey constant kids running around doors slamming barely got good rest! The beds aren’t that comfortable, sink was stuffed up! Shower curtains are to short water kept running on the floor! Curtains in room are peeling hotels needs an update!

Employees nice, clean rooms, decent breakfast. Great coffee Location getting to and from was a lot just because highway and overpass. People next to us and above were extremely loud 24/7

I like that the property was close to everything! Was there for my daughter’s competition at the Kalhari resort! What I didn’t like was the hotel was nosey constant kids running around doors slamming barely got good rest! The beds aren’t that comfortable, sink was stuffed up! Shower curtains are to short water kept running on the floor! Curtains in room are peeling hotels needs an update!

Exceptional

My wife and I have stayed at this motel several times in the past and planning to returned

Exceptional

Superb

It was centrally located and provided easy access to shopping and eating places. It didn’t have slip resistant materials in the shower. Please fix that right away. Someone might slip and fall and receive a serious injury.

It was centrally located and provided easy access to shopping and eating places. It didn’t have slip resistant materials in the shower. Please fix that right away. Someone might slip and fall and receive a serious injury.

The carpet felt dirty and the room had a stuffy smell to it.

It’s a good clean facility and a great location. No complaints. Stay there again anytime No problem, I was good

It’s a good clean facility and a great location. No complaints. Stay there again anytime No problem, I was good

Nice and clean. The carpet felt dirty and the room had a stuffy smell to it.

Everything! Our stay was very comfortable! The front desk staff was very friendly and helpful!

Very good

Everything! Our stay was very comfortable! The front desk staff was very friendly and helpful! ? will definitely book again!!

Love the breakfast variety. Rooms were nice and clean. Grounds well kept up. One of my favorite places to stay. Staff very polite and nice to talk to.

?? Did not have the right room I want a room with the sofa in it that’s why I paid for it, but I went through Booking.com

Did not have the right room I want a room with the sofa in it that’s why I paid for it, but I went through Booking.com

Very close to all our needs, Highway easy on and off,Walmart, Kalahari. Staff were attentive, breakfast was very good. Clean and safe. Clean, good value, safe. Laid out well.fresh, fair breakfast. Easy check in and out.

Very close to all our needs, Highway easy on and off,Walmart, Kalahari. Staff were attentive, breakfast was very good. Clean and safe. Clean, good value, safe. Laid out well.fresh, fair breakfast. Easy check in and out.

Breakfast needs bacon.

Great customer service at the desk I could not control the heat Room needs to painted esp stains around the mirror hand wash disper broken

Great customer service at the desk I could not control the heat Room needs to painted esp stains around the mirror hand wash disper broken

It was clean

Very basic but fresh

Location great, left early didn't have breakfast. All staffing members that I came in contact with were helpful and nice.

difficult parking

Centrally located.

Breakfast , staff friendly .

Staff was excellent.

Amazing place

Yes, Breakfast was very good and fresh.

Breakfast was amazing! Nothing. Everything was great!

clean and comfy bed nothing actually.

The dryer was broken but the hotel took care of it.

Clean and quiet. We did not eat breakfast so can’t comment on that. Location was good for our needs.

Clean and staff was friendly. Difficult to get to!

Constant noise from the room on the next floor

Very well kept, and awesome staff! Great location.

Great services all around

Great services all around

Please replace the toster. It is broken.

Please replace the toster. It is broken.

Staff was nice and room was cleaned each day, like that they did that fresh towels daily was perfect! Convenient location for my family and me.

Staff was nice and room was cleaned each day, like that they did that fresh towels daily was perfect! Convenient location for my family and me.

Yes

Yes

I'm happy everything good thanks you

I'm happy everything good thanks you

Yes

Yes

Clean room, great breakfast.

Clean room, great breakfast.

Staff was nice. Place was calm. Great location.

Staff was nice. Place was calm. Great location.

Nice room and facilities

Nice room and facilities

Yes

Yes

I would recommend this too a friend.

I would recommend this too a friend.

Staff didn't appreciate that the booking was via Expedia. they said Expedia doesn't send all relevant guest details for them to complete reservation.

Staff didn't appreciate that the booking was via Expedia. they said Expedia doesn't send all relevant guest details for them to complete reservation.

Room was very clean and fresh towels everyday. Staff was very helpful and courteous. Hotel was clean and during the F1 race weekend they did fun events for the guests.

Room was very clean and fresh towels everyday. Staff was very helpful and courteous. Hotel was clean and during the F1 race weekend they did fun events for the guests.

Overall, good stay.

Overall, good stay.

We stayed for one night. Beds were comfortable and it was a very clean room. Only downside was the fan in the bathroom did not work. Breakfast was a nice selection for everyone. Would stay again if needed.

We stayed for one night. Beds were comfortable and it was a very clean room. Only downside was the fan in the bathroom did not work. Breakfast was a nice selection for everyone. Would stay again if needed.

Our room looked great. My only problem with the room was the lighting wasn't bright enough. The hotel was clean and nice looking. The staff was friendly as well.

Our room looked great. My only problem with the room was the lighting wasn't bright enough. The hotel was clean and nice looking. The staff was friendly as well.

No hot water on first 2 days

No hot water on first 2 days

Pleasant experience. Nice, friendly check-in staff member

Pleasant experience. Nice, friendly check-in staff member

Habitación limpia, comodidad de las camas, desayuno muy malo.

Habitación limpia, comodidad de las camas, desayuno muy malo.

La limpieza del hotel y de la habitación fue bastante buena, el ultimo dia encontramos una cucaracha, el desayuno muy limitado, no tenian wafles y al segundo de nuestra estadia, se daña el sistema de agua claiente y nos toco bañarnos dos días con esa agua helada.

La limpieza del hotel y de la habitación fue bastante buena, el ultimo dia encontramos una cucaracha, el desayuno muy limitado, no tenian wafles y al segundo de nuestra estadia, se daña el sistema de agua claiente y nos toco bañarnos dos días con esa agua helada.

AC making a lot of noise

AC making a lot of noise

Everything was great at this hotel. The only reason I didn't give it 5 stars is because we didn't have hot water for our last night and morning. Otherwise the staff was great. Our room was super clean. We were conveniently located for food, shopping and access to the highway to COTA. I definitely would stay here again

Everything was great at this hotel. The only reason I didn't give it 5 stars is because we didn't have hot water for our last night and morning. Otherwise the staff was great. Our room was super clean. We were conveniently located for food, shopping and access to the highway to COTA. I definitely would stay here again

Clean and comfortable staff. Staff was great

Clean and comfortable staff. Staff was great

Great location, excellent service and cleanliness and breakfast was amazing! Recommended!

Great location, excellent service and cleanliness and breakfast was amazing! Recommended!

Great stay.

Great stay.

Room was nice and spacious. Right off of I 35 was very convenient.

Room was nice and spacious. Right off of I 35 was very convenient.

The hotel’s aesthetic is dated with visible wear and tear. There was an odor in our original room but staff immediately changed our room. There were stains in the new room but we didn’t say anything to staff. Beds were comfortable overall. Breakfast could be better.

The hotel’s aesthetic is dated with visible wear and tear. There was an odor in our original room but staff immediately changed our room. There were stains in the new room but we didn’t say anything to staff. Beds were comfortable overall. Breakfast could be better.

A perfectly fine hotel for a quick trip to Austin. A little out of the way but easy to get onto the main roads that lead into the city center. Room and bedding was nice and clean. Rooms were spacious. The standard breakfast buffet in the mornings were a nice way to start the day. I'd say the super friendly staff were the highlight!

A perfectly fine hotel for a quick trip to Austin. A little out of the way but easy to get onto the main roads that lead into the city center. Room and bedding was nice and clean. Rooms were spacious. The standard breakfast buffet in the mornings were a nice way to start the day. I'd say the super friendly staff were the highlight!

I don’t give a 5 star review just for a silly reason, the TV still a little behind, I can’t connect my applications like Netflix or Disney+ but other than that everything was good.

I don’t give a 5 star review just for a silly reason, the TV still a little behind, I can’t connect my applications like Netflix or Disney+ but other than that everything was good.

Yes great

Yes great

We enjoyed our stay . Hotel service was very good . Rooms were clean

We enjoyed our stay . Hotel service was very good . Rooms were clean

Room was dirty and smelly.

Room was dirty and smelly.

Clean rooms, convenient location.

Clean rooms, convenient location.

Great stay. This is where we stay when we watch the Longhorns in ATX.

Great stay. This is where we stay when we watch the Longhorns in ATX.

The only thing that really didn't like that much was the breakfast selection. Only if there was eggs & slices of sausage

The only thing that really didn't like that much was the breakfast selection. Only if there was eggs & slices of sausage

It was very clean and there was restaurants near by. Breakfast was good

It was very clean and there was restaurants near by. Breakfast was good

Thank you w had a nice stay while visiting family

Thank you w had a nice stay while visiting family

The only downside to the stay was the overly firm mattress. The room was clean, the public areas were kept clean, and breakfast was well stocked.

The only downside to the stay was the overly firm mattress. The room was clean, the public areas were kept clean, and breakfast was well stocked.

Everything was pretty good. Staff was amazing. Only thing I observed was windowsill area was not cleaned. Other than that, I’d stay here again

Everything was pretty good. Staff was amazing. Only thing I observed was windowsill area was not cleaned. Other than that, I’d stay here again

NA

NA

Nice clean hotel, friendly staff,

Nice clean hotel, friendly staff,

Good.

Good.

Very clean, good breakfast

Very clean, good breakfast

Convenient and clean.

Convenient and clean.

The room was really clean, nice staff, just didn’t like the breakfast, the orange juice taste like water and the coffee maker doesn’t work properly

The room was really clean, nice staff, just didn’t like the breakfast, the orange juice taste like water and the coffee maker doesn’t work properly

Just 10/10

Just 10/10

Staff were helpful and attentive. Rooms were clean and as advertised.

Staff were helpful and attentive. Rooms were clean and as advertised.

Nice Clean peacefully peaceful

Nice Clean peacefully peaceful

I came there to relax and sit by the pool for my birthday but the pool was out of order.

I came there to relax and sit by the pool for my birthday but the pool was out of order.

The staff was helpful and Friendly

The staff was helpful and Friendly

Fast Goods Options

Fast Goods Options

Easy and convenient. Had good options at breakfast.

Easy and convenient. Had good options at breakfast.

Staff was nice Clean presentable Breakfast was good Over all 10/10

Staff was nice Clean presentable Breakfast was good Over all 10/10

Perfect!

Perfect!

I have experienced such problem before so I called to ask about this before booking the hotel & I was assured that they were queen size, only for me to arrive & find that they are full size, not queen

I have experienced such problem before so I called to ask about this before booking the hotel & I was assured that they were queen size, only for me to arrive & find that they are full size, not queen

Breakfast was also underwhelming, with limited options and missing basics like jam and butter. This was disappointing, especially for a place that seems to cater to travelers expecting standard amenities. It’s worth noting that construction was going on all over the city, causing heavy traffic and making it difficult to get around. While not directly the hotel’s fault. With a few improvements, especially in housekeeping and breakfast variety, this could be a much better stay.

Breakfast was also underwhelming, with limited options and missing basics like jam and butter. This was disappointing, especially for a place that seems to cater to travelers expecting standard amenities. It’s worth noting that construction was going on all over the city, causing heavy traffic and making it difficult to get around. While not directly the hotel’s fault. With a few improvements, especially in housekeeping and breakfast variety, this could be a much better stay.

Great

Great

This places is very dated and nasty. The bed linens were dingy and dirty looking. The furniture was old and nasty. The hotel itself was HOT. My first room was hot and had a musty odor. I was quick

This places is very dated and nasty. The bed linens were dingy and dirty looking. The furniture was old and nasty. The hotel itself was HOT. My first room was hot and had a musty odor. I was quick

The area

The area

Great service and great facility

Great service and great facility

Very comfortable beds. Nice and quiet. I really appreciated how they had a sign up asking guests to observe quiet hours overnight. We slept very well.

Very comfortable beds. Nice and quiet. I really appreciated how they had a sign up asking guests to observe quiet hours overnight. We slept very well.

Everything was great except the fitness center

Everything was great except the fitness center

Most cleanest property I have ever been to. I was really impressed. I will definitely book again if ever in the area. The guy at the front desk, sorry I can’t remember his name but was so inviting and helpful just a down to earth guy.

Most cleanest property I have ever been to. I was really impressed. I will definitely book again if ever in the area. The guy at the front desk, sorry I can’t remember his name but was so inviting and helpful just a down to earth guy.

Staff were very polite and friendly.

Staff were very polite and friendly.

Unprofessional staff, check-in process was a hassle. It was frustrating that the Wi-Fi code they gave us didn't work, so we had to use our own mobile data.

Unprofessional staff, check-in process was a hassle. It was frustrating that the Wi-Fi code they gave us didn't work, so we had to use our own mobile data.

It was just right. Good price, nice room, restaurant next door.

It was just right. Good price, nice room, restaurant next door.

I think we had bed bugs they wasn’t sure what the bugs was so they moved us , they need to clean a little better , over all it was good

I think we had bed bugs they wasn’t sure what the bugs was so they moved us , they need to clean a little better , over all it was good

Drain in the middle of the floor in the bathroom was odd

Drain in the middle of the floor in the bathroom was odd

They were very convenient to every place we needed to go. They were very helpful in accommodating my stay last minute and answering any questions i may have.

They were very convenient to every place we needed to go. They were very helpful in accommodating my stay last minute and answering any questions i may have.

All was great!

All was great!

I don’t know how people have this location a 9. I checked in and was so disappointed. I have stayed with the Holiday in Express in the past. The hotel was always well kept and updated. This property was DIRTY. The couch in my room was stained and I wouldn’t dare sit on it. Also foot prints on the wall. Had me questioning if I would leave with bugs. Asked to switch rooms and they couldn’t accommodate me. Just DON’T

I don’t know how people have this location a 9. I checked in and was so disappointed. I have stayed with the Holiday in Express in the past. The hotel was always well kept and updated. This property was DIRTY. The couch in my room was stained and I wouldn’t dare sit on it. Also foot prints on the wall. Had me questioning if I would leave with bugs. Asked to switch rooms and they couldn’t accommodate me. Just DON’T

Breakfast was good kids enjoyed the pancakes room was cleaned and room service was every day which was wonderful

Breakfast was good kids enjoyed the pancakes room was cleaned and room service was every day which was wonderful

My wife’s ring was stolen from the hotel room. This incident was reported on time to the hotel’s manager, but he said he couldn’t do anything. I am really disappointed with this because the ring was left on a table and the cleaning staff knocked on the door to clean the room. We left the room for about twenty minutes and when we came back the ring was not there.

My wife’s ring was stolen from the hotel room. This incident was reported on time to the hotel’s manager, but he said he couldn’t do anything. I am really disappointed with this because the ring was left on a table and the cleaning staff knocked on the door to clean the room. We left the room for about twenty minutes and when we came back the ring was not there.

Very nice and excellent stay

Very nice and excellent stay

Overall a decent property for the price. The rooms were mostly clean but found hair in our bedsheets so could be cleaned a little better.Convenient location and breakfast was good as well.

Overall a decent property for the price. The rooms were mostly clean but found hair in our bedsheets so could be cleaned a little better.Convenient location and breakfast was good as well.

Very clean and beautiful. I loved the location space the hotel was in...I recommend this property to family and friends.

Very clean and beautiful. I loved the location space the hotel was in...I recommend this property to family and friends.

Terrible.

Terrible.

Very fast and super cleaned !! I love staying here

Very fast and super cleaned !! I love staying here

Hallways and room temp way too hot!

Hallways and room temp way too hot!

Great stay, pleasant employees.

Great stay, pleasant employees.

.

.

The pool was clean and very comfortable. The rooms were also comfortable and very clean. Breakfast was average, but okay for the price. This was the first time i was pre-charged without my consent which i have never experienced. They basically take the money before you even arrive to check in. Usually, you check in by verifying your identity and they charge a deposit for incidentals. Overall, i would recommend if u are in the area.

The pool was clean and very comfortable. The rooms were also comfortable and very clean. Breakfast was average, but okay for the price. This was the first time i was pre-charged without my consent which i have never experienced. They basically take the money before you even arrive to check in. Usually, you check in by verifying your identity and they charge a deposit for incidentals. Overall, i would recommend if u are in the area.

The hotel was nice and quiet . The receptionist was welcoming and greeted us nicely . We can tell the walls had some patch work, but worked well for one night stay.

The hotel was nice and quiet . The receptionist was welcoming and greeted us nicely . We can tell the walls had some patch work, but worked well for one night stay.

The Airconditioning in the lobby, the Cafeteria, and the hallways were not working for the 4 days i stayed there. Front desk said A/C people weren't coming until Monday or Tuesday

The Airconditioning in the lobby, the Cafeteria, and the hallways were not working for the 4 days i stayed there. Front desk said A/C people weren't coming until Monday or Tuesday

Great place to stay at!

Great place to stay at!

Very refreshing

Very refreshing

It was good

It was good

Staff was great but the beds were not the correct size as advertised through our reservation and the room was extremely uncomfortable due to how humid is was in the room. We turned the AC to the coldest setting but it never resolved the issue and the AC unit was loud and made noises.

Staff was great but the beds were not the correct size as advertised through our reservation and the room was extremely uncomfortable due to how humid is was in the room. We turned the AC to the coldest setting but it never resolved the issue and the AC unit was loud and made noises.

Staff was great!! And super welcoming

Staff was great!! And super welcoming

N/A

N/A

Spacious and clean

Clean and nice management

Nicola and the staff were super amazing, professional and sweet. Will be staying there again on my next visit!

Excellent stay. Clean. Smells great. Perfect bed. Easy parking. Awesome staff. Highly recommend.

The facility was great, I recommend it highly to others. The staff was great.

Room excellent. I had a real problem finding the right HIE among the 3 in the same area of Austin plus the location on WLHB was easy to miss among the frontage roads and one ways. I circled the block a couple of times.

Very good location off hwy1 by a Chuck E Cheese next door so if you have little kids and looking to treat them kiddos you just have to walk across parking lot. Other great restaurants near by also. Fair price for your stay.

Very friendly staff and convenient location.

Sucks front service cant talk right ro people

Very nice

Everything was nice, clean and quiet

Will stay again!

Our first night there was great smooth checkin zero issues however second night we got back to the rm and were woken up at 1:30am with a couple walking into our rm. Dazed and confused I went down to front desk she lied to my face and kept saying sorry I don’t know what happened. However next morning I went and spoke to a manager he reviewed notes on my rm (the girl on late shift never even asked which rm I was in) and said I’m sorry I’m reading your notes she made a key for this couple which is insane since only my name was on the rm not even my daughters who was staying with me. In all my yrs I’ve never had someone do this! Thankfully this couple didn’t do anything except talk loudly and slam the door. They gave us 50% off the rm for that night which was something but honestly it should have been comped for the inconvenience and scariness of the situation especially in today’s world. Had a hard time falling back to sleep. Always make sure to use the security latch we forgot after getting home from the concert exhausted. The rm was large and clean and the breakfast was nice but I still can’t shake someone making a key for strangers that were supposedly using a friends rm and giving them a key and lying to my face!

Larry who worked there helped me with everything I needed

Great

The staff was great! It was very clean and had a great spot for dogs for potty breaks.

This place was awesome for the price. I really enjoyed my stay. Everything was clean and the service was wonderful!

The only inconvenience was that our room faced the highway and it was loud traffic and the blinds were broken, too much light at night

Great

My stay was amazing. The room was spacious , clean and quiet. The staff were accommodating and the hotel was situated next to ample showing and dining options. I’m happy too have chose this location.

Larry is a gem! He was a great from the time we walked into the the lobby! Overall, we had an ok stay. It was conveniently located for our outing. Our room wasn’t the cleanest but I always come prepared to clean and sanitize. We would stay again.

Even breakfast was perfect

Enjoyed our stay. Lobby was attractive. Room was clean, quiet, and comfortable. Breakfast was good.

Larry made me feel welcome! Shared some great dining ideas.

They didn't do room service to our room and before we even checked in they were already talking about kicking us out if we were loud really bad way of getting to a place were you're gonna stay for the next 2 days

Wonderful check in and the rooms were clean and quiet.

Receptionist was nice and friendly and the room was very clean.

Great stay! Kaitlyn at the front desk was especially wonderful & helpful.

Everything about my stay at this property was amazing. AC quality, Shower pressure/temperature, bed comfort, ease of coming and going, and very helpful and friendly staff! Special shoutout to Larry, Caitlyn and Robyn for all their help! Couldn't pick a better place to stay and the value was great too. Will definitely be returning!

Hotel was great. Room was nice. Not far from anything and close to Walmart which is a stop for most people on a trip.

Todo fue EXCELENTE lo vamos a Recomendar

Mr. Larry was a gem. I also like how close the hotel was to the movie theater.

Clean and well maintained

Ot was good

The place was well prepared for a great night. I felt very conformable.