Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel

Nice rooms and a restaurant on site was a plus.

Superb

Superb

Superb

Very good

This is a very chic hotel, well-maintained and well-run. The staff was courteous and efficient, and the check-out time was the welcoming 12 noon - unheard of for a long, long time! Most importantly, management accommodated us with a complimentary early check-in because we had a wedding to attend at 3 PM. We very much appreciate it!

We had a wonderful stay at the citrine! Guest services were very helpful and kind, and the hotel overall was well kept, convenient, and perfect for a few nights stay.

Rooms are modern, clean and very good. Breakfast is really good also. Very peaceful and new hotel for Palo Alto!

Great hotel, and amazing staff. The only downside was that the pool was much smaller than what we expected. So if you’re not booking for the pool, the hotel is wonderful.

BUT hotels need to stop placing motion sensor lights in the bathrooms! Nothing like a jarring bright light at 3am! This isn’t the only place.

Very good

Clean hotel, rooms are up to date and bed was comfortable We did not know that the restaurant was under construction. It was moved to a conference room. While the food was great, the pricing was a bit high.

Superb

Exceptional

water is very small in bathroom

Property is clean and well maintained.

I loved the room and how quiet it was. The staff were lovely and friendly. Wifi did not work for me.

The rooms were clean and nicely stocked. I did not use the restaurant, but it smelled delicious!

Almost everything. Very personalised attention & help from the staff. Each one of them. They really made you welcome & comfortable. Interacted with 4-5 front desk staff. They all genuinely wanted us to stay comfortable. They accommodated changes & requests. Every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave , free coffee ). We could park on roadside for free. It was safe. Felt at home. We had to break the stay to go to LA for 2 nights. Although prepaid , they agreed to refund. But we went back to same hotel for last night stay returning from LA , before flying out. It was like home coming. They had a nice fire place to sit around. There was a tress passing homeless person one day , they acted on it and informed all residents (without hiding). But other than this , didn’t feel unsafe at all even at night walking around. No homeless people. Few good restaurants not very far but need car. Nothing really. If there was anything , the entire pleasant experience made us forget. (Their own restaurant closes early at night )

The property does not clean the furniture outside. It was just not Ty at nice.