Staybridge Suites Odessa - Interstate HWY 20 by IHG
About Staybridge Suites Odessa - Interstate HWY 20 by IHG
Featuring an outdoor swimming pool, Staybridge Suites - Odessa - Interstate HWY 20 by IHG is set in Odessa and also provides a fitness center and a garden. The hotel offers a buffet or American breakfast. Staff at Staybridge Suites - Odessa - Interstate HWY 20 by IHG are available to give advice at the 24-hour front desk. Odessa-Schlemeyer Field Airport is 7.5 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally receives positive feedback for its cleanliness, spacious rooms, and friendly staff. However, there are recurring issues with room cleanliness, maintenance, and some guests have experienced problems with their reservations and charges.
- Clean and spacious rooms
- Friendly and helpful staff
- Inconsistent room cleanliness and maintenance
- Issues with reservations and charges
- 5/5
Had a great time and kids loved the swimming pool!
- 5/5
Very courteous everything was well maintained
- 5/5
Everything was great.
- 5/5
Nice, clean place to stay. And very warm and professional employees
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
I Loved this Hotel the staff Leza was amazing the breakfast was great too made me and my family happy. I would and already have recommended this hotel to people
- 4.5/5
Nope.
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
I wish I could have stayed to try the breakfast but had to leave for work, this hotel was a very clean and comfortable stop while I was traveling for work, I would happily stay there again, and hopefully for longer.
- 4.5/5
I wish I could have stayed to try the breakfast but had to leave for work, this hotel was a very clean and comfortable stop while I was traveling for work, I would happily stay there again, and hopefully for longer.
- 2.5/5
Breakfast Room 100 was dirty. The heater didnt go past 68. Room smelled moldy. Lot of dirt on air register.
- 5/5
Staff and front desk are first rate!
- 5/5
Staff and front desk are first rate!
- 5/5
The breakfast was great and the staff was constantly refreshing food, GREAT Everything was goid
- 5/5
The breakfast was great and the staff was constantly refreshing food, GREAT Everything was goid
- 4.5/5
The breakfast was very good and the parking area was spacious. The lady in the front desk was very nice.
- 4.5/5
The breakfast was very good and the parking area was spacious. The lady in the front desk was very nice.
- 5/5
Very friendly staff.
- 5/5
Very friendly staff.
- 5/5
E, ellent quality
- 5/5
E, ellent quality
- 5/5
Immaculate
- 5/5
Immaculate
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Immaculate everything
- 5/5
Immaculate everything
- 5/5
Dont get me started on the absolute appetizing breakfast every morning. It's magṅífíc. My first choice stay everytime. Very clean hotel
- 5/5
Dont get me started on the absolute appetizing breakfast every morning. It's magṅífíc. My first choice stay everytime. Very clean hotel
- 5/5
Beautiful suites and gorgeous lobby (super cozy). Beds and pillows are very comfortable and even though it’s a bit tight in the suite, you have everything you need (little kitchen and sofa). Loved our stay with very decent breakfast.
- 5/5
Beautiful suites and gorgeous lobby (super cozy). Beds and pillows are very comfortable and even though it’s a bit tight in the suite, you have everything you need (little kitchen and sofa). Loved our stay with very decent breakfast.
- 5/5
Exceptional
- 2.5/5
Breakfast Room 100 was dirty. The heater didnt go past 68. Room smelled moldy. Lot of dirt on air register.
- 5/5
Liza checked us in. Super friendly! The room cools quickly and is clean. Entire hotel is quiet. Will stay again if ever in the area.
- 5/5
Liza checked us in. Super friendly! The room cools quickly and is clean. Entire hotel is quiet. Will stay again if ever in the area.
- 4/5
Warm welcoming, registering made very easy by the receptionist, all personnel had an excellent attitude, a high level of professionalism and service, KUDOS, N/A
- 4/5
Warm welcoming, registering made very easy by the receptionist, all personnel had an excellent attitude, a high level of professionalism and service, KUDOS, N/A
- 4.5/5
Housekeeping started knocking on door way before checkout time
- 4.5/5
Overall great stay. Bed a little hard. Breakfast was good. Staff was friendly. Housekeeping started knocking on door way before checkout time
- 5/5
The best I loved everything
- 5/5
The best I loved everything
- 5/5
Great staff!
- 5/5
Great staff!
- 5/5
Very friendly staff, clean property, nice offerings! Happy Hour with drinks and light dinner (not just appetizers). Good selections for breakfast. Pool, gym, etc.
- 5/5
Very friendly staff, clean property, nice offerings! Happy Hour with drinks and light dinner (not just appetizers). Good selections for breakfast. Pool, gym, etc.
- 5/5
Everything
- 2/5
Our room was extremely small the toilet was broken we had to use a pot to flush it. Garbage disposal was broken as well. Stay somewhere else for the price we paid we could have said two nights anywhere else.
- 2/5
Our room was extremely small the toilet was broken we had to use a pot to flush it. Garbage disposal was broken as well. Stay somewhere else for the price we paid we could have said two nights anywhere else.
- 5/5
Nice and clean property. Friendly staff.
- 5/5
Nice and clean property. Friendly staff.
- 3/5
Disappointed because we stayed here a month ago and it was really good. This time it was clean but there was an awful smell in the room. They did try and fix it for us but that smell was horrible. Room was clean and staff was very friendly but the smell made it bad.
- 3/5
Disappointed because we stayed here a month ago and it was really good. This time it was clean but there was an awful smell in the room. They did try and fix it for us but that smell was horrible. Room was clean and staff was very friendly but the smell made it bad.
- 5/5
The morning breakfast was the best and many options with a cozy lobby .
- 5/5
The morning breakfast was the best and many options with a cozy lobby .
- 5/5
It was a very nice hotel! Very clean and spacious rooms!
- 5/5
It was a very nice hotel! Very clean and spacious rooms!
- 3.5/5
There was a sewer smell in parts of the hotel. Like it wasn't vented properly. We were on the first floor and we could hear every foot step of the guests above us.
- 2/5
It started great, with a friendly lady at the desk. The suite was roomy, but a bathroom door was wedged open—it would not move or close. The doors to a bedroom did not close right, and other areas looked worn, stained, with holes and in need of maintenance. One sink and tub didn’t drain well. I told the front desk very kindly the next morning. I was told maintenance didn’t work on the weekends but she’d call and let me know. No one came and I never heard from them again. The second night there was a child or someone running above me, I think, after midnight for quite some time. I tried the front desk and no one answered, so I tried pounding on the wall but not sure that did anything. I’m guessing my room has been a great place for oilfield workers to crash.
- 2/5
It started great, with a friendly lady at the desk. The suite was roomy, but a bathroom door was wedged open—it would not move or close. The doors to a bedroom did not close right, and other areas looked worn, stained, with holes and in need of maintenance. One sink and tub didn’t drain well. I told the front desk very kindly the next morning. I was told maintenance didn’t work on the weekends but she’d call and let me know. No one came and I never heard from them again. The second night there was a child or someone running above me, I think, after midnight for quite some time. I tried the front desk and no one answered, so I tried pounding on the wall but not sure that did anything. I’m guessing my room has been a great place for oilfield workers to crash.
- 5/5
The woman who checked us in was exemplary!
- 5/5
The woman who checked us in was exemplary!
- 5/5
Staff was extremely pleasant. Room was clean but very dated. Appears they are in midst of updating the property though, so that’s good. Very well lighted and pet-station provided in outdoor pet area. Overall a great experience.
- 5/5
Staff was extremely pleasant. Room was clean but very dated. Appears they are in midst of updating the property though, so that’s good. Very well lighted and pet-station provided in outdoor pet area. Overall a great experience.
- 5/5
Loved it great customer service!!!
- 5/5
Loved it great customer service!!!
- 5/5
Excellent stay. Front desk was amazing. Great breakfast and comfortable beds. Could not ask for a better stay. Would absolutely stay here again.
- 5/5
Excellent stay. Front desk was amazing. Great breakfast and comfortable beds. Could not ask for a better stay. Would absolutely stay here again.
- 5/5
Noise from other rooms on the sides and top floors
- 5/5
Noise from other rooms on the sides and top floors
- 1/5
The breakfast area was better than most. This hotel was way over rated.
- 1/5
The breakfast area was better than most. This hotel was way over rated.
- 4/5
Elevator was not working most of my stay, door key not working properly
- 4/5
Elevator was not working most of my stay, door key not working properly
- 1/5
They make drama and problem the reception without investigating first very bad experience
- 1/5
They make drama and problem the reception without investigating first very bad experience
- 5/5
Very nice place to stay! People were friendly and helpful, it was clean and comfy!
- 5/5
Very nice place to stay! People were friendly and helpful, it was clean and comfy!
- 1/5
The reception is terrible, very bad service.
- 1/5
The reception is terrible, very bad service.
- 5/5
Excellent stay again! Liza at the front desk was wonderful as was all the staff!
- 5/5
Excellent stay again! Liza at the front desk was wonderful as was all the staff!
- 5/5
Our stay was great! To have the laundry room to our disposal was excellent. I wish the pool was cleaned daily and if rooms had extra dish soap and dish washer soap. Overall was great..
- 5/5
Our stay was great! To have the laundry room to our disposal was excellent. I wish the pool was cleaned daily and if rooms had extra dish soap and dish washer soap. Overall was great..
- 5/5
It was excellent! It has been every time I've stayed there. The rooms are clean, service friendly, getting the deposits back a little bit slow, but it's well worth it.
- 5/5
It was excellent! It has been every time I've stayed there. The rooms are clean, service friendly, getting the deposits back a little bit slow, but it's well worth it.
- 5/5
Was a good stay. Staff were very attentive when needed. Pool just needs to be cleaned and due to the weather I wish there was umbrellas on the tables. Overall good stay.
- 5/5
Was a good stay. Staff were very attentive when needed. Pool just needs to be cleaned and due to the weather I wish there was umbrellas on the tables. Overall good stay.
- 5/5
Absolutely love this hotel! My children and I were traveling to see my husband who works in the area and this was perfect! I was able to make him a home cooked meal which is such a comfort when you work away from home often! When he needed to get to bed the kids and I enjoyed being able to stay up without disturbing him. The pool area was great, all of the staff were very nice and the room was so clean! Liza at the front desk was so welcoming and helpful! The only thing I will do differently when we stay again is bring my own sharp knife for preparing meals (the one provided got the job done so I’m not complaining at all!!).
- 5/5
Absolutely love this hotel! My children and I were traveling to see my husband who works in the area and this was perfect! I was able to make him a home cooked meal which is such a comfort when you work away from home often! When he needed to get to bed the kids and I enjoyed being able to stay up without disturbing him. The pool area was great, all of the staff were very nice and the room was so clean! Liza at the front desk was so welcoming and helpful! The only thing I will do differently when we stay again is bring my own sharp knife for preparing meals (the one provided got the job done so I’m not complaining at all!!).
- 5/5
Vety goog
- 5/5
Vety goog
- 5/5
Such a nice place so comfy and homey
- 5/5
Such a nice place so comfy and homey
- 5/5
Good place
- 5/5
Good place
- 5/5
Beautiful and clean!
- 5/5
Beautiful and clean!
- 4.5/5
The 2nd elevator has been broken for months
- 3.5/5
The elevator was not working. Inconvenient when you have to carry suitcases and bags upstairs
- 4/5
had two bedrom with kitchenette and living area so it was perfect for my daughter and I
- 5/5
Very nice. Clean and spacious room. Had the two room suite.
- 5/5
Very nice. Clean and spacious room. Had the two room suite.
- 5/5
hotel stay very good. stayed here multiple times will return.
- 5/5
hotel stay very good. stayed here multiple times will return.
- 5/5
- 5/5
- 5/5
This guest did not leave comments about this hotel.
- 5/5
GREAT VALUE AND SERVICE, ESPECIALLY THE FRONT DESK. BEST I HAVE EXPERIENCED IN A LONG TIME.
- 5/5
GREAT VALUE AND SERVICE, ESPECIALLY THE FRONT DESK. BEST I HAVE EXPERIENCED IN A LONG TIME.
- 5/5
Easy to find off if interstate. Very clean, very friendly staff. Definitely would stay again.
- 5/5
Easy to find off if interstate. Very clean, very friendly staff. Definitely would stay again.
- 5/5
We would recommend. The place was quiet and felt safe. While it is not in a walkable area, food and shopping and a very short drive away.
- 5/5
We would recommend. The place was quiet and felt safe. While it is not in a walkable area, food and shopping and a very short drive away.
- 5/5
Would recommend to anyone traveling in the area.
- 5/5
Would recommend to anyone traveling in the area.
- 5/5
Great accommodations for our family of 4. 2 room suite with 2 double beds and a king…and 2 bathrooms. There was no fighting about the kids sharing a bed. Breakfast was great with lots of options…and the staff was friendly and helpful. We will most definitely be back.
- 5/5
Great accommodations for our family of 4. 2 room suite with 2 double beds and a king…and 2 bathrooms. There was no fighting about the kids sharing a bed. Breakfast was great with lots of options…and the staff was friendly and helpful. We will most definitely be back.
- 5/5
Love it!
- 5/5
Love it!
- 5/5
I felt like i was at home everything i need was there very clean and lots of clean towels outside and ground was very clean.
- 5/5
I felt like i was at home everything i need was there very clean and lots of clean towels outside and ground was very clean.
- 5/5
Very clean and comfortable. Would highly recommend!
- 5/5
Very clean and comfortable. Would highly recommend!
- 5/5
Accessibility from I-20. Courteous staff, clean and quite area.
- 5/5
Accessibility from I-20. Courteous staff, clean and quite area.
- 2/5
we have stayed in the past and had a good experience, this time was not good at all. My children found a used condome in our room called front desk and the did nothing had the nerve to act like we had something to do with it. Manager was supposed to contact us and nothing. Poot problem solving and poor house keeping!!
- 5/5
Our 10 day stay was comfortable. Everyone was friendly and helpful. Liza was great 😊
- 5/5
Our 10 day stay was comfortable. Everyone was friendly and helpful. Liza was great 😊
- 4/5
Was shocked about the $75 pet fee. Almost as much as the room and was not listed on Expedia booking. Similar hotel only charged $25.
- 4/5
Good location and services.
- 4/5
This guest did not leave comments about this hotel.
- 3/5
The hotel was very clean and pool was nice. Check in was awful.Front desk kept saying my card was declining and it was the system. Front desk trying to juggle to guest at the same time.. the air-conditioning in room is awful it's so hot they control it and keep at 72...
- 4/5
Dog fee of 75 usd is excessive. others charge 15~30.
- 5/5
Exceptional
- 5/5
excellent service, great spread. clean, quiet
- 5/5
- 5/5
The staff are so friendly! Love them serving breakfast and dinner. Our room was clean and well stocked. Will definitely stay here again. A
- 5/5
It was amazing room was clean well stocked and spacious. But the best part of the stay was the check in. I wish i would have got her name, friendly informative and wonderful.
- 1/5
First off the room wasn't very clean, coffee stains on the counter and the floors weren't vacuumed. Had to use the bathroom when we got in after fighting the awful luggage trolly that barely rolled. The bathroom showed how little quality the building actually was, the smaller backsplash tiles in the shower werent aligned at all, the grout lines were all disgusting. The "living room" TV had terrible signal and was pixleated 90% of the time if not black. The water temperature in the shower is hot only, we got a noise complaint almost immediately due to cardboard build quality of the hotel. The floor tiles were not stuck down properly, stepping on them made them tap on the grout that was supposed to hold them. The linoleum fake wood floor pieces in the kitchen would lift if you stepped on them barefoot. The door sizes were ridiculous, both bedroom doors were 2 small doors that should have just been 1 door and the toilet room door was too wide. We paid $315 for a single night in their nicest room. Huge disappointment. The pool if you wanted to use it with other guests is way to small for the building capacity. The entrance looked amazing, and the lobby was nice, there wasn't anyone on the desk till it was checkout time.. also we made the mistake of breakfast with them, the yogurt was expired the danishes were hard and the frozen breakfast sandwhiches were also low quality. This was a terrible honey pot situation, I would not recommend this hotel, cost to quality was very far off.
- 2/5
I ask for a king bed. i get a queen bed, the microwave dont work and i hear all the upstair noise in my room.
- 3/5
The shower door and kitchen disposal are broken. Having just stayed at a Southern California Staybridge which was superb, I am disappointed with this particular hotel.
- 4/5
No problems. Clean,quiet,private. Would stay again.
- 5/5
Exceptionally clean. Friendly Staff. Adjacent Amenities. Easily accessible from Interstate. Safe Area.