La Quinta Inn & Suites by Wyndham Fort Worth NE Mall

My room had no lights. Bathtub was dirty. Staff was not helpful.

Wet and sticky floors,toilet was not clean properly,bugs in closet,refrigerator was wide open with some left over food,and nasty sheets

Had a problem with our room and they immediately solved the problem and switched us rooms breakfast was great staff was friendly pool and hot tub were open for use

Bueno

They walked him to another room, as soon as the night worker walked in to check the room there was pubic hair on the toilet and he flushed it and said (that was something small) So they went down to a third room which was the worst room out of all of them. There was a hair ball in the trash, hair all over the floors, stains of the pillow cases and sheets, trash next to the couch and under the side of the bed. By the time he settled in the 3rd room it was 11:15pm, my client had to be out of the hotel early this morning (7:15am). When he stopped to talk to the front office they offered to 10% refund. My client stayed for 8 hours and paid $70 (after the 10% discount) to sleep in a dirty hotel, dirty room and dirty bed! I was beyond embarrassed I sent him there! The front desk worker Jay was AMAZING!!! He went above and beyond and none of this was his fault and he handled it very well. Thank you Jay.

I was really looking forward to using the hot tub, but when I approach the room to look at it, it was foaming over the edges. That happens when it’s not cleaned or people are allowed to get in there dirty.

10/10

The hotel was very basic. I asked for more towels and was told I could not have them because housekeeping would not have enough for the next day.

Towels where stained, a used bar of soap was left in the shower, the light didn’t work in the foyer of the room, the sheets where also stained.

Everything was good, breakfast was cereal and a muffin, a peice of toast.

All but no smoking rooms. I never could figure out the remote control for TV. But that's my learning curve.

The staff were professional and nice. The smell in the room was like mildew . It was hard to breathe.

The rooms was clean. The hot was working great, the pool was very cold, the lighting in the pool area was very dark and they needed to have someone make sure towels are available. Breakfast was not what you would normally expect. The choices were very limited, hot items were watery eggs, potatoes and self made waffles; cold items yogurt, 2 kinds of cereal, milk was not near the cereal, instant oatmeal without anything to add (brown sugar or raisins) plus the hot water was far away and a few sweet rolls. Hot drink choices were coffee or hot chocolate; no tea bags, not everyone drinks coffee.

The hotel is fine. Not fancy, not dingy, not dirty. It's a good place to lay your head for a good price. Our remote wasn't working but they had a replacement immediately. The pool and hot tub were a nice addition. The area is great with easy highway access.

I experienced one polite and helpful front desk employee… handicapped parking was nicely attainable..Location of property acceptable. Management 80% rude and not helpful or willing to help! Facility dirty, breakfast unacceptable and not worthy of care. Housekeeping none on Friday short staffed! Not enough pillowcases to change linen. Had to go get new linen and towels daily at front desk? Had to change our beds ourselves Place covered in dust our on the 4th floor had a/c water leaking puddle in 5 foot diameter Room was muggy, algae very bad on allergies and warm during daytime a/c unit could not keep up with temperature.

Had a great time. Clean environment. Great help. Only issue is card machine wouldn’t work to buy couple waters. Other than that would recommend

Very good

Nice and good customer service

Was a great place to stay for the convenience of everything close by in the area. The hotel for most part was clean and up to date. The only thing we ran across that needs attention is that the TV stand/dresser had drawers that wouldn't stay shut. So if you got up in the middle of the night, you slammed into an open drawer. We had to cram a few plastic bags in them to make them stay shut. Also, the rugs under the beds need to go. They are dirty and God only knows what is down inside of them between dirt, dust and body fluids. The flooring outside that rug was nice. We prefer flooring to rugs as it is cleaner. There was a piece/hunk of the laminate missing on the bed and TV stand/dresser. The bed was comfortable. Nice bathroom. Closet handle needs attention. The desk provided was convenient along with the couch. Made is seem more homey. Curtains were great for a change. Did the job they are suppose to do. Coffee pot is old style which is what we like. Lots of lights in the room too. They have a breakfast each day that is pretty good with multiple items to choose from. Do not wait until after 8:30 to eat breakfast because there won't be much left. We have family in the area that are close by. The cost was reasonable as well. Staff was attentive to our needs immediately. Room service needs to be inquired about or you won't get it. Plenty of parking. Nice lobby. No weird smells like in some hotels. For most part, we will go there again. It's truly not a bad stay!! Thank you!!

The ac didn't work properly the room was cold and the heater didn't work there was hair in the bed

The ac didn't work properly the room was cold and the heater didn't work there was hair in the bed

Exceptional

Friendly staff Great location Great price

Great location Great price

Clean room but no ironing board, phones didn't work

Food was okay.

Staff very helpful Food was okay.

The rooms need some updates. The bed sheets were stained, desk chair was falling apart, and the shower curtain was torn in several places.

Good

Friendly Artmospher and Quietness Toilet bowl was clogged in our room and they didn't have a plunger available until 7:00AM the next morning...

Friendly Artmospher and Quietness Toilet bowl was clogged in our room and they didn't have a plunger available until 7:00AM the next morning...

Superb

Check in process was pretty slow with only 1 person at the desk at all times even during heavy traffic (check in and out times) not particularly friendly but not rude so was ok but nothing memorable.

Check in process was pretty slow with only 1 person at the desk at all times even during heavy traffic (check in and out times) not particularly friendly but not rude so was ok but nothing memorable.

Bad

Breakfast could be better

It was okay, it gave me a place to sleep. Whole place was dirty. Beds were uncomfortable. Won’t stay again.

After a long day at the hospital with family, it was so relaxing to have everything we needed!

The hotel itself is good. Fairly clean. Breakfast is below average, meat, only on Sunday. Asked manager to fix 2 lamps on sat. Morning , Monday morning still no good. Had to ask for more soap. Probably try a different place .

Good

The service at front desk Cleanliness

The service at front desk Cleanliness

Exceptional

Convenient location Bathroom wasn’t cleaned up

Convenient location Bathroom wasn’t cleaned up

I was charged for the stay after I cancelled the reservation

Pool wasn’t running, breakfast had no meat, no breads expect waffles, no gravy nothing. Just terrible powdered eggs, waffles, 2 cereals, and a hard as rock potatoes. Then we found 3 bags of chips, donuts, and candy all opened and half eaten or more in the top dresser between the two beds. When asked about the choice of food and cleanliness the staff blew me off.

Property was clean overall, though we noticed trash in the parking lot. Room was clean and comfortable. This is still my go to hotel, but this stay was a little disappointing. Check in was slow as we had to go find the desk clerk. The pool was in terrible shape with brown gunk on the bottom. I've stayed at this property a half dozen time in the past and this was worst condition I've ever seen the pool. Attention to details goes a long way. Hopefully they doll it back up by my next trip.

Hallway smelled strongly of marijuana, the bathtub had hair in the drain, shower didn’t have enough water pressure and wouldn’t get warm enough. Wasn’t terrible but definitely would never book here again.

Did not care for the smell of the hall

Did not care for the smell of the hall

value convenience nothing

value convenience nothing

staff was rude

Breakfast was ok. Hotel in good location. A few things were broken.

A few things were broken.

Great place. Our company stays there weekly

Nothing Everything. Smells bad. Needs to be painted, repairs need , not a quality hotel. Scared to stay there. Rooms are horrible. Blood on wall, crumbs for previous people on table next to bed. Mold on bath tub. Toilet lid stained yellow like someone has been peeing on it for years. Chair booking . Floors separated at seems. Walls touched up with different shade of color. NOT A NICE HOTEL AT ALL. Shouldn’t be advertised on booking.com. Checked on 10 minutes after checking in. Need my refund for the one night charge

Nothing Everything. Smells bad. Needs to be painted, repairs need , not a quality hotel. Scared to stay there. Rooms are horrible. Blood on wall, crumbs for previous people on table next to bed. Mold on bath tub. Toilet lid stained yellow like someone has been peeing on it for years. Chair booking . Floors separated at seems. Walls touched up with different shade of color. NOT A NICE HOTEL AT ALL. Shouldn’t be advertised on booking.com. Checked on 10 minutes after checking in. Need my refund for the one night charge

Smelt like weed when we first walked in.

It was quite Smelt like weed when we first walked in.

I like to sleep late. If only breakfast was extended maybe an hour. But, that won't stop me from coming back

Over all it was a good experience for the price. The hallway carpet good use a good deep cleaning maybe can help with the smell. We stayed on the 2nd floor FYI. other than that, it was clean

Location and value Same

My dog got to stay with me

No electric iron. Pool not working.

The worst hotel ever!! I heard bad stories of family members who’ve stayed here but decided to book anyway to “save money”. Upon checking in, we were told they couldn’t give us our room because there was no working AC, mind you I’ve had this hotel booked for weeks and they left me without a hotel late at night! I was more mad because the receptionist waited until I arrived to check in to let me know we couldn’t have any room in the hotel and had to look for another one that same night!! This was the worst experience I had ever experienced and will never use la Quinta ever again!

Yea

Room was clean.

Do NOT stay here unless you like filth and bugs.

Bathrooms are dirty, and the furniture is very rundown. The pool was closed as well as the gym. They offer baby beds/cribs on their website but at arrival they said they don’t offer them.

Clean room fresh towels microwave and refrigerator in room. Great place to stay

Clean rooms and very attentive staff

Helped get our laundry done when the paid for dryer was broken

Clean rooms, helpful staff

Room air seem to not be working properly, and its loud. Mattress and breakfast could be better. But overall decent for a weekend stay at that cost

The staff was nice

One of the best hotels I have stayed at. Very clean n property is very well kept. Very nice!

Besides no phone, and pool. The stay was great

Staff were very helpful and professional.

Clean room and very comfortable!

N/A

Room was ok Pool not being open after traveling so far

location Me and my wife we are 72+ we came there to attend a wedding on saturday and doesn't want to dive from oklahoma in the morning . ... But we regret our descission to stay there First of all We booked for a non smoking room . that room was used by some smoker and was smelly Seccondly the room ac was not working , it was not cooling i set it at 62, still it was not cooling.. means purpose of taking the room did't serve my purpose of having rest . Thirdly the a/c was so noisy like a jet enging fourthly the person on the desk doesnot know to say hi bye , and also didnt even had the courtsy of sayin sorry for my inconveniences I think you owe an appology along with the refund of the room rent

Pool closed

The pool and hot tub were not working. Desk clerk said they were out for over a month. Part of the reason we chose this hotel over others was for the indoor pool. The breakfast was sad. The coffe itself was good, but all the condiments were the cheapest possible. Everything was cheap. The sundries shop was almost empty.

Room food side. A/c is to noise and pillow to hard for me hall door to noise in out I was last room close to the exit , breakfast is good and good coffee

Pool closed, bed was sinking. Food was never restocked

The hot tub was not working

We stay often at this hotel for their friendly staff, clean rooms, close to various shopping areas and restaurants.

They clean and the front staff were very kind. I left my boots in the room and they were very helpful getting me the information I needed

Location The pool was closed didn’t stay there because took kids so they could swim

That booking said pool was open and it had an out of order aign

I’m not sure our room was cleaned and set up correctly before we arrived. We had a room with two queen beds and there were 5 total pillows, one of the drawers was left open—which was just weird, and a used bar of soap in the shower. The next day we were gone all day and when we came back to the room nothing had been touched— as in no fresh towels, no beds made and to top it all off our rooms phone was disconnected and did not work. Plus it was labeled for a different room than the one we were in.

The pool was closed and ac wasnt cold and breakfast was horrible 😢

Very clean

Due to a computer issue (I was told) the room was not available on the night that I arrived. I was not billed for this stay but regardless, it was a stormy night and I was expecting a room.

The first room we were given the bed, floors and bathrooms were dirty. I went down and told them I didn’t think our room was cleaned and they gave us a new room. It was better although I did end up going down and got fresh sheets for the bed and cleaned the room with disinfectant wipes myself. Soap is not provided in the bathrooms I had to ask for that also. Rooms do not get cleaned during your stay. Smells like Marijuana. Pool and hot tub were closed the entire time. Breakfast was eggs, sausage, water and coffee that’s it. Overall I would not stay here again.

Staff members very friendly Clean and very new

Quiet and comfortable rooms.

The pool was down for maintenance that was the only reason I booked the hotel.

It’s was okay The pool was out of service which is the reasons we chose this hotel and I wasn’t able to get another pillow also the juice machine was down

Clean rooms

Clean rooms

Nothing fancy but clean

Nothing fancy but clean

rooms clean and spacious staff friendly only thing i didnt like was pool was closed and it's an indoor pool

rooms clean and spacious staff friendly only thing i didnt like was pool was closed and it's an indoor pool

The elevator was broken and instead of giving me first second floor to accommodate- I had the fourth floor

The elevator was broken and instead of giving me first second floor to accommodate- I had the fourth floor

Closed to the area i need to be great safe place to stay I like everything

Indoor pool and hot tub were closed.

Indoor pool and hot tub were closed.

Clean room

Clean room

star due to their pool and hot tu.

star due to their pool and hot tu.

Front desk was very helpful and tge room was clean ☺️

Front desk was very helpful and tge room was clean ☺️

Hallway was smelly.

Hallway was smelly.

Indoor pool was out of service and 3 men banged on our door in the middle of the night. I called front desk and they said the men had already cleared out of their cameras and they couldn’t see anyone

Indoor pool was out of service and 3 men banged on our door in the middle of the night. I called front desk and they said the men had already cleared out of their cameras and they couldn’t see anyone

Great space and the rooms were clean and turned down daily.

Great space and the rooms were clean and turned down daily.

Clean and convenient location

Clean and convenient location

Quick and friendly service

Quick and friendly service

The Hotel was clean and quiet The front desk staff were very helpful as well.

The Hotel was clean and quiet The front desk staff were very helpful as well.

I decided to book here because of the was aching I really need the jacuzzi. Sadly. it was out of order so I had to spend the entire weekend with an aching back. other than that I had a good stay

I decided to book here because of the was aching I really need the jacuzzi. Sadly. it was out of order so I had to spend the entire weekend with an aching back. other than that I had a good stay

Many things broken in the room - tub, a/c heat unit, outlet falling out of wall. Breakfast gross & expired items. Coffee cold, no creamer, no sugar. All customer service interactions were poor, rude and not helpful.

Many things broken in the room - tub, a/c heat unit, outlet falling out of wall. Breakfast gross & expired items. Coffee cold, no creamer, no sugar. All customer service interactions were poor, rude and not helpful.

Rooms was clean our heater didn’t work but they put a electric heater in the room for us that did a fine job.

Rooms was clean our heater didn’t work but they put a electric heater in the room for us that did a fine job.

Staff is amazing! Rooms are clean!

Staff is amazing! Rooms are clean!

I paid for 2 days and When we got to the property late at night due to a long travel and was advised they had no rooms available. I advised we had 2 nights scheduled and was told by the front desk we should have came earlier. Then was advised the only room available did not have a working heater.it was 38 degrees outside. We decided to cut our visit short and only stay 1 night. The manager Vic said he would give us a refund for the other night but I have yet to receive it. Those were the bad points. The good point was at least we har a bed and some breakfast in the morning. Vic did address the problems we had checking in the next morning and assured us we would at least get a refund for the night we did not stay. He seemed genuinely like he cared, so I give him that. But next time we may to stick to an air b and b. Too much hassle and too much money to only be disappointed. And the indoor pool was out of order so there was that. Man I wish we had a better stay. It was disappointing.

I paid for 2 days and When we got to the property late at night due to a long travel and was advised they had no rooms available. I advised we had 2 nights scheduled and was told by the front desk we should have came earlier. Then was advised the only room available did not have a working heater.it was 38 degrees outside. We decided to cut our visit short and only stay 1 night. The manager Vic said he would give us a refund for the other night but I have yet to receive it. Those were the bad points. The good point was at least we har a bed and some breakfast in the morning. Vic did address the problems we had checking in the next morning and assured us we would at least get a refund for the night we did not stay. He seemed genuinely like he cared, so I give him that. But next time we may to stick to an air b and b. Too much hassle and too much money to only be disappointed. And the indoor pool was out of order so there was that. Man I wish we had a better stay. It was disappointing.

Th staff was nice and the rooms were clean.

Th staff was nice and the rooms were clean.

I don’t typically post reviews but, I just have to say something. The sink in my bathroom would not drain, mold on my bathroom ceiling and cockroaches in the bathroom. When we told the front desk, we were told to find housekeeping and let her know.?!?! Breakfast: two hot items that were likely recycled from the day before and moldy pastries. The pool and hot tub were out of service. The walls are thin - you can hear everything. Overall- it appears as if this particular hotel is family owned and operated. It also appears as if the family doesn’t maintain the property well. Find somewhere else that’s comparable. There are many choices in the area. P.S. I’ve got some wonky charges on my credit card. I intend to dispute and cancel that particular card.

I don’t typically post reviews but, I just have to say something. The sink in my bathroom would not drain, mold on my bathroom ceiling and cockroaches in the bathroom. When we told the front desk, we were told to find housekeeping and let her know.?!?! Breakfast: two hot items that were likely recycled from the day before and moldy pastries. The pool and hot tub were out of service. The walls are thin - you can hear everything. Overall- it appears as if this particular hotel is family owned and operated. It also appears as if the family doesn’t maintain the property well. Find somewhere else that’s comparable. There are many choices in the area. P.S. I’ve got some wonky charges on my credit card. I intend to dispute and cancel that particular card.

Very clean, nice and spacious rooms. THe staff was helpful and responsive. The pool was closed, that was my only issue.

Very clean, nice and spacious rooms. THe staff was helpful and responsive. The pool was closed, that was my only issue.

Restroom did not flush and key cards never worked it was so annoying

Restroom did not flush and key cards never worked it was so annoying

Courteous staff, clean room, comfortable bed

Courteous staff, clean room, comfortable bed

Everything was good except the elevator that was broke for a little bit one day

Everything was good except the elevator that was broke for a little bit one day

Clean room. Good breakfast

Clean room. Good breakfast

Clean room

Clean room

Peaceful stay, just give more effort cleaning rooms and having them smell luxurious. Shampoo the carpets. Perfect stay.

Peaceful stay, just give more effort cleaning rooms and having them smell luxurious. Shampoo the carpets. Perfect stay.

Having to PAY to use the weight room??? CRAZY

Having to PAY to use the weight room??? CRAZY

This time the pool was closed for the whole holiday week we were there. This was one of the highlights of staying here, especially for my kiddo. It ruined the vibe for sure. Our fridge was not working. Not a huge deal just obnoxious when you’re staying for the week. I didn’t mention it until we left, because we didn’t want to switch rooms. Last time this happened, they accommodated us with a room switch which is great! So if this happens to you, they will take care of you, so mention it if you need the fridge. Lastly, there was a car parked in the handicap spot that didn’t have a placard. I mentioned it to the staff because my mother truly needs the accessibility. They went to check it out, so I went upstairs figuring something might be done. (They do ask for car info when you sign in. So a call to the owner, maybe?) But the car stayed there through the day and half of the next. My mom got by because my dad helps her along, but it definitely wasn’t ideal. I know this may seem like a lot of complaining, but we did enjoy our stay. The water pressure was great. The beds and rooms were clean. The staff was nice. I would recommend staying here! TLDR; some inconveniences but overall a good stay. Would recommend.

This time the pool was closed for the whole holiday week we were there. This was one of the highlights of staying here, especially for my kiddo. It ruined the vibe for sure. Our fridge was not working. Not a huge deal just obnoxious when you’re staying for the week. I didn’t mention it until we left, because we didn’t want to switch rooms. Last time this happened, they accommodated us with a room switch which is great! So if this happens to you, they will take care of you, so mention it if you need the fridge. Lastly, there was a car parked in the handicap spot that didn’t have a placard. I mentioned it to the staff because my mother truly needs the accessibility. They went to check it out, so I went upstairs figuring something might be done. (They do ask for car info when you sign in. So a call to the owner, maybe?) But the car stayed there through the day and half of the next. My mom got by because my dad helps her along, but it definitely wasn’t ideal. I know this may seem like a lot of complaining, but we did enjoy our stay. The water pressure was great. The beds and rooms were clean. The staff was nice. I would recommend staying here! TLDR; some inconveniences but overall a good stay. Would recommend.

The pool and hot tub were out of order and that is one of the reasons we chose this hotel. There was no fan in the bathroom so there was condensation and I don't know if that is why we were sneezing a lot and our noses were stuffy the whole time we were in the room. The water pressure in the shower was not good at all. The people in the room next to us were playing hip hop very loud that it felt like our room was vibrating. We talked to the guy in the front desk about it.

The pool and hot tub were out of order and that is one of the reasons we chose this hotel. There was no fan in the bathroom so there was condensation and I don't know if that is why we were sneezing a lot and our noses were stuffy the whole time we were in the room. The water pressure in the shower was not good at all. The people in the room next to us were playing hip hop very loud that it felt like our room was vibrating. We talked to the guy in the front desk about it.

Friendly staff. Very comfortable facility. Only negative was the pool was out of service.

Friendly staff. Very comfortable facility. Only negative was the pool was out of service.

Yes

Yes

The front desk clerk was very polite and friendly

The front desk clerk was very polite and friendly

and hot tube

and hot tube

The breakfast menu was fresh and the water was very hot for the shower

The breakfast menu was fresh and the water was very hot for the shower

Everything was clean. The staff was nice. The breakfast was fine. Parking was easy.

Everything was clean. The staff was nice. The breakfast was fine. Parking was easy.

Pretty good for what I needed. Just a room for the night. Bed was soft, shower was hot. They did not have Orange Juice at the contental breakfast. But all in all. A nice clean place.

Pretty good for what I needed. Just a room for the night. Bed was soft, shower was hot. They did not have Orange Juice at the contental breakfast. But all in all. A nice clean place.

Only issue was the ac/heater and WiFi were out during my stay . They did offer me a discounted rate for the night. Breakfast was okay.

Only issue was the ac/heater and WiFi were out during my stay . They did offer me a discounted rate for the night. Breakfast was okay.

I picked this hotel because it had a 4.1 rating on Google, over 1,200 reviews, was in a decent neighborhood (I checked a crime map since I am from out of state), had free parking/breakfast, and relatively close proximity to downtown Fort Worth and the Stockyards. However, front desk clerks didn’t seem to do a whole lot of work - they spent most of the time lounging on the couches in the lobby. One guy even had his shoes off on the couch - disgusting. Our room keys only worked some of the time and we would have to try repeatedly over and over again. The room itself was dingy and felt unclean. There was crud on the carpet that I kept stepping on, so they didn’t do a great job vacuuming. They have a permanent sticker on the mirror that states they have housekeeping every day unless you put a “do not disturb” sign on your doorknob, but when we returned for the day, our room was untouched. I went down to talk to the front desk clerk on duty about it (of course, he was just chilling on the couch), and he said they only do housekeeping 3 days of the week. In terms of breakfast, it is from 6 AM-9 AM, but it is essentially first-come, first-served - they do NOT replenish if they run out of food or drinks (e.g., milk, orange juice). I wouldn’t recommend staying here to anyone.

I picked this hotel because it had a 4.1 rating on Google, over 1,200 reviews, was in a decent neighborhood (I checked a crime map since I am from out of state), had free parking/breakfast, and relatively close proximity to downtown Fort Worth and the Stockyards. However, front desk clerks didn’t seem to do a whole lot of work - they spent most of the time lounging on the couches in the lobby. One guy even had his shoes off on the couch - disgusting. Our room keys only worked some of the time and we would have to try repeatedly over and over again. The room itself was dingy and felt unclean. There was crud on the carpet that I kept stepping on, so they didn’t do a great job vacuuming. They have a permanent sticker on the mirror that states they have housekeeping every day unless you put a “do not disturb” sign on your doorknob, but when we returned for the day, our room was untouched. I went down to talk to the front desk clerk on duty about it (of course, he was just chilling on the couch), and he said they only do housekeeping 3 days of the week. In terms of breakfast, it is from 6 AM-9 AM, but it is essentially first-come, first-served - they do NOT replenish if they run out of food or drinks (e.g., milk, orange juice). I wouldn’t recommend staying here to anyone.

The toilet was dirty like they didnt clea it before we came in, the room key kept gettig deactivted we had to keep going to back to thr front desk for new cards, we left glasses there and they said they didnt find them, the front desk were of Indian decent and they had all of there bufdies there with them

The toilet was dirty like they didnt clea it before we came in, the room key kept gettig deactivted we had to keep going to back to thr front desk for new cards, we left glasses there and they said they didnt find them, the front desk were of Indian decent and they had all of there bufdies there with them

The room was spacious and very clean. Great atmosphere and friendly staff.

The room was spacious and very clean. Great atmosphere and friendly staff.

The staff was very friendly and helpful. We checked in our first night at 2 am and they were fast, friendly and accommodating. They had hot coffee prepared and ready throughout the day. Our rooms were clean and comfortable. The indoor pool was a fun addition, and we especially enjoyed the hot tub. We rented a car for our holiday, and the hotel was close enough to the airport, zoo, stockyards, mall to drive easily wherever we wanted to go. I would definitely stay here again.

The staff was very friendly and helpful. We checked in our first night at 2 am and they were fast, friendly and accommodating. They had hot coffee prepared and ready throughout the day. Our rooms were clean and comfortable. The indoor pool was a fun addition, and we especially enjoyed the hot tub. We rented a car for our holiday, and the hotel was close enough to the airport, zoo, stockyards, mall to drive easily wherever we wanted to go. I would definitely stay here again.

The staff was fantastic and super friendly. The rooms were clean and the pool was great for the family. I would definitely stay in this hotel again.

The staff was fantastic and super friendly. The rooms were clean and the pool was great for the family. I would definitely stay in this hotel again.

The room had a strange, musty smell. We were assigned a handicapped room, and water got all over the bathroom floor from the shower. Overall, the property looks to be neglected.

The room had a strange, musty smell. We were assigned a handicapped room, and water got all over the bathroom floor from the shower. Overall, the property looks to be neglected.

Absolutely awful experience. The breakfast selection is limited and food not great. In our room, the TV only works if you connect your phone and stream since there’s no WiFi, and we found a roach in our room. Pillows were also uncomfortable and there were holes in the sheets. When bringing this up with front desk at checkout, all we got was an “oh, sorry.” And no compensation or any sense of an actual apology was given. By the desk worker’s lack of shock, this is clearly a common issue they’re aware of. I would never recommend the La Quinta chain to ANYONE, much less this location. Disgusting that we paid what we did to have a literal ROACH for a third roommate

Absolutely awful experience. The breakfast selection is limited and food not great. In our room, the TV only works if you connect your phone and stream since there’s no WiFi, and we found a roach in our room. Pillows were also uncomfortable and there were holes in the sheets. When bringing this up with front desk at checkout, all we got was an “oh, sorry.” And no compensation or any sense of an actual apology was given. By the desk worker’s lack of shock, this is clearly a common issue they’re aware of. I would never recommend the La Quinta chain to ANYONE, much less this location. Disgusting that we paid what we did to have a literal ROACH for a third roommate

The guy at the front desk was very helpful ( I forgot his name) I had a little trouble getting my tv to work and when I called down to the front desk he came quickly fixing it with no problem I went out for the afternoon my first day in and came back to a clean room with fresh sheets I definitely will be booking here again when I come back to visit

The guy at the front desk was very helpful ( I forgot his name) I had a little trouble getting my tv to work and when I called down to the front desk he came quickly fixing it with no problem I went out for the afternoon my first day in and came back to a clean room with fresh sheets I definitely will be booking here again when I come back to visit

Great!!!

Great!!!

I resided in room 323 and as I was getting ready to sleep I notice something had bit me and it was a bed bug and I was not happy at all and yes they placed me in a different room

I resided in room 323 and as I was getting ready to sleep I notice something had bit me and it was a bed bug and I was not happy at all and yes they placed me in a different room

Awesome clean hotel great breakfast and a good gym on the property too

Awesome clean hotel great breakfast and a good gym on the property too

The hotel was very clean and friendly front desk.

The hotel was very clean and friendly front desk.

They eggs were horrible

They eggs were horrible

The service guy on my checkout was very nice and I enjoyed my stay they refreshed our room and it was super clean

The service guy on my checkout was very nice and I enjoyed my stay they refreshed our room and it was super clean

To start the hot tub was out of service, we did not figure this out until we fully booked got setteled and went down to see it was out of service. Next our room.. ac did not work properly and was very noisy it would go on and off all night with an awful noise, theres a rooster next door that goes off early morning and youll hear him. Shower was warm at the most on the hottest setting. We decided to leave our two night stay after the first night, found blood dripped around in the elevator and checked out to also hear another guy staying there saying he was lied to that he called about the hottub and they said it was working. Definitely will not stay here again.

To start the hot tub was out of service, we did not figure this out until we fully booked got setteled and went down to see it was out of service. Next our room.. ac did not work properly and was very noisy it would go on and off all night with an awful noise, theres a rooster next door that goes off early morning and youll hear him. Shower was warm at the most on the hottest setting. We decided to leave our two night stay after the first night, found blood dripped around in the elevator and checked out to also hear another guy staying there saying he was lied to that he called about the hottub and they said it was working. Definitely will not stay here again.

The room was very clean. And staff was super friendly and helpful.

The room was very clean. And staff was super friendly and helpful.

Wish their would have been more breakfast options, but other than that, everything was great

Wish their would have been more breakfast options, but other than that, everything was great

I called to let them know I would be in LATE, I arrived around 4AM after driving all day, the manager was wide awake and alert. No issues with check in or check out. Very clean room as well, I slept in so idk about breakfast but they do offer free breakfast too!

I called to let them know I would be in LATE, I arrived around 4AM after driving all day, the manager was wide awake and alert. No issues with check in or check out. Very clean room as well, I slept in so idk about breakfast but they do offer free breakfast too!

Bathroom was filthy.

Bathroom was filthy.

My room had a broken lamp and some stains. Breakfast was good and the workers were polite but no cranberry juice. They didn’t have toothbrushes for purchase.

My room had a broken lamp and some stains. Breakfast was good and the workers were polite but no cranberry juice. They didn’t have toothbrushes for purchase.

Loved staying here. Worth every penny.

Loved staying here. Worth every penny.

I want to give "kudos" to the young man who was at the desk on the evening of October 13. As I came in, someone mentioned that the elevator on the property was not working and could not be fixed until the next day at the earliest. I was checking in with my special needs brother and it would have been difficult for him to climb the stairs. He found us a room that was just what we had reserved on the first floor! Great customer service!!

I want to give "kudos" to the young man who was at the desk on the evening of October 13. As I came in, someone mentioned that the elevator on the property was not working and could not be fixed until the next day at the earliest. I was checking in with my special needs brother and it would have been difficult for him to climb the stairs. He found us a room that was just what we had reserved on the first floor! Great customer service!!

I will never use Travelocity or the La Quinta hotel again, since I had a reservation made and when I arrived at 10 pm when I went to check in, the reception told me that unfortunately the air conditioning in the bedroom was broken, and that they had no more rooms available, that they would give me a discount for that problem, which seems like a lack of professionalism to me, I asked to speak to the manager but he was not available, I had to look for another hotel at 11 pm to spend the night.

I will never use Travelocity or the La Quinta hotel again, since I had a reservation made and when I arrived at 10 pm when I went to check in, the reception told me that unfortunately the air conditioning in the bedroom was broken, and that they had no more rooms available, that they would give me a discount for that problem, which seems like a lack of professionalism to me, I asked to speak to the manager but he was not available, I had to look for another hotel at 11 pm to spend the night.

Clean rooms

It was good. Bed was comfortable. Room was clean. Breakfast was not bad and parking was easy

Elevator was broken, our bathroom walls showed some water damage/aging. Friends that were at the hotel with us had change rooms twice after their initial room due to issues (too hot/loud AC, broken phone/fridge).

Reserved a king, was given 2 queens accessible room. Everything in the room seemed to be designed for 1 person?? Breakfast offering is minimal and bland.

Good

Everything was good

Great place to stay- not too expensive and quiet. The area is a little strange around it- closed businesses but it didn't feel unsafe. The hotel staff were nice and it was a quiet easy stay!

Julie Ann

Ok. Breakfast is pathetic. Very little selection or variety. Hotel overall cleanliness is marginal at best. Each week it’s gotten worse. I’m looking for another hotel to stay in. Probably go to the 1 across the parking lot. Stayed there once. Everything was great there. Price higher but worth it. Every cent!!!!

Very nice hotel clean with a good breakfast option and an good gym

Excellnt

Great

Room was clean. A broken cabinet. Stairway was dirty.

Na

Horrible experience with room. Ventilation of the hotel needs to be updated very stuffy. First walk in smelled like cigarettes. Staff member was very kind but the room was nasty. Cover had stain. Structure had damaged

Great service enjoyed my stay for the weekend.

Nice clean room with very nice facilities. Breakfast was decent. I'd stay here again.

Only had some minor issues during my stay, but they were quickly resolved. Bed was super comfy and shower pressure was great! Staff was super helpful and friendly. Breakfast was a little lack luster. But overall great stay!

The staff was hard to understand and not helpful

Nice place to go pretty secluded

Great hotel

Broken toilet that was leaking and charged me for trying to clean up the water when no one would help me switch rear. Q

Clean rooms, comfortable beds

When we arrived, the entrance doors slammed open, on top of the lobby and bottom floor being so hot and muggy. Upon entering the room multiple stains on the linen as well as our phone not working to call the front desk. Short staffed and not in a hurry to do anything I’m not one to make complaints but after a weekend get away with my partner we will not be returning to this property

It was ok until I was told that there is not room service on Sunday so my sheets didn’t get changed

My stay was good.

Well, the room appeared to be mostly clean, it smelled very bad, like mildew, and was extremely humid even with the air conditioner brought down to 68°. The lobby was warm and humid the entire time we were there.

I love the staff here . The rooms are clean and spacious and they allow pets .

My check-in was at 3 but my flight landed in the morning and the front desk allowed to check in early. The room had all the amenities I needed: refrigerator, microwave, soaps, etc.

We stayed there for 1 week. Horrible smell in the halls of 3rd floor. Everytime we would come out of the elevator I wanted to throw up. And I’m not sensitive to smells at all!! Elevator stopped working so we had to take stairs for 2 days! Heavy Luggage and all! Did not offer to help. Beds were good. But shower gave me the ick. I liked that we had fridge and microwave!!! But the door that lead to fridge could not stay closed and was super hard to open and would just swing open randomly! Also need to wash towels better!! We found burned hair on 2 of the towels! Others than that it was good.

Hotel was in great shape

I Didn't like that the elevator was out of service

No to many gas stations closed

Good front desk help

Very pleasant atmosphere and very close to lots of shopping!

I have enjoyed my stay here and the staff is great

Wonderful staff . Clean and safe hotel . Great price

Nice friendly staff . I would stay here again

Nicest staff and clean hotel . Friendly guests

The staff has been very kind , considerate and patient with me

It is a very nice hotel and staff are super friendly. Would definitely recommend this and stay here again.

Very very clean ❤️

Great staff

Incredibly friendly staff . Clean rooms . Safe parking

.

There was no meat breakfast options 2 of the 4 days I stayed here. I had to go offsite and pay for breakfast. You should and need to serve at least 1 meat option for breakfast. Also, the juice machine wasn’t working properly. Only the infused water work. Other 2 juice options didn’t. I may stay here again however I will be looking for another hotel that can satisfy my needs.

Easy access from the freeway, staff is friendly and the room is nice

The staff is very friendly and the rooms are clean and comfortable

Towels not available. Lack of amenities in the room

Breakfast was yellow tofu substitute for eggs. Not very appealing. Artificial sausage patties 3 of 4 days. Dining area had no A/C and was hot every time we ate or try to use. Smells in 2nd floor hallway included natural gas, marijuana smoke, and mildew. 2nd floor ice machine was broken, requiring elevator trip for ice every time. Towel and linen service was only on Mon, Wed, Sat.

Wish shower wasn’t hard to turn on and toilet wasn’t so noisy everytime you flush other than that the stay was good

Pillows were really bad

Nice and quiet. Check in and check out employees were very nice. Room was very clean. Needs a little updating, but as long as it is clean, I'm ok. Bed was ok, but not super comfy. A/C was very loud. 1 drawer would not close, but we told them at checkout and said they would fix it. Suspicious red.light on microwave, so we covered it with a towel.

the tv never worked. the refrigerator didn't work. i told the staff three times and nothing was done.

I enjoyed my stay. The hotel staff were very helpful and friendly. My room was clean.

Great place to stay!

what I liked the most was the people at the counter were very nice.

Low water Pressure, Torn shower curtain, no towel bar no chair at desk, elevator jumps when starting, Poor maintenance over all

It was shelter bed was kind of comfy. No lights where the pool was, no jets in the hot tub, staff didn't speak very good english, place had a weird stinky smell.

Room was clean with good ac however, there was a drawer and door on hutch that would not close.

Amazing! I loved everything about my stay. I will definitely be back

Showed as pet friendly location with mo additional fees listed. Upon arrival request 25.00 pet fee and $50.00 deposit with a signed agreement that they may charged $150.00 cleaning fee. Had/Forced to stay as these fees were not disclosed and room was non-cancelation reservation room. Will dispute if charged for a Three (3) Pound Puppy with No Room Accidents.

I recommend LA QUINTA Hotel. Looks great, very clean and good services.

I had room 317 for 2 days. The tv and phone in room did not work. I advised the front desk and they said they would check on it and never did. The bathtub/ shower did not have enough water pressure too.

Horrible experience. The rooms are fine but the air conditioning went out in the middle of the night. Mind you this is July in Texas so it's very hot! Tried to contact someone at the front desk and apparently they don't speak English. Had to sleep in a hot room all night. It was very noisy with people in and out of the hallway at all hours. The breakfast the next day was a little suspicious as well. I would not recommend staying here.

Great place@

Very nice

brown

We had such an amazing stay, there were so many food places around us and even a shopping center in the proximity. the staff was very sweet and helpful to me , and my hotel was very nice. will definitely be back here again !

Its was very clean

We were bit by something

The staff were kind enough to let us check in an hour early and they were courteous. But waited at the lobby coz nobody's at the front desk. Check in was good, but a little slow. The room could use more cleaning. I like the area coz its 20 mins from Stockyards, 20 mins away from DFW, and close to the mall. Easy acess from the hiway and the surrounding area is good.

We had an excellent 2 night stay at this hotel. The pool and hot tub were both functioning properly, which was great for our grandson. We also enjoyed breakfast at the hotel. Our room was clean and comfortable. It was in close proximity to everything we wanted to do our little vacation. Staff was accommodating and very polite. We will definitely be back.

We were not staying the night, so we did not make a big deal out of it, however if we were sleeping there we would have requested another room. Though I suspect that other unoccupied rooms would have their AC turned off so the hotel can save on electrical costs, resulting in the same issue. They also had one of the smoke alarms covered in plastic like they were getting ready to paint the room.

Amazing

The room is clean, but there are roaches, which was a surprise seeing that the room was clean. Plus once you checked in there was an addition fee that should of been disclosed when you booked the room. But they wait until you check in to hit you with it. You do get it back after check out, depending on your credit card company. So maybe 3-5 business days.

Cons: When we first walked in to the lobby, the entire building was hot. Humid hot. After I checked in, and we got to our room, the room immediately had a mildewy smell, and then we noticed the mini fridge was totally dead. After I called down to the front desk to let them know, we found 1 dead cockroach on the floor and a live one coming out from under the bed. The guy from the front desk came up to look at the fridge and I told him about the bugs and asked if we could switch rooms. I will say, the only reason I didnt leave 1 star was because the staff was very courteous and addressed our concerns quickly. I asked if we could just switch rooms and he did it for us right away. HOWEVER, the new room also had issues. The desk chair had arm pads that were completely ripped and you could see the foam sticking out, obviously very used and the seat itself looked very worn down. There were 3 drawer doors that would not stay closed, and there were chips and scratches on the door, as if someone tried using a knife to unlock the door. The indoor pool was also not well kept, and there were no communal towels to use. Pros: The beds and pillows were clean and comfortable, and as I mentioned the staff was courteous and attentive. Free Breakfast was good with nice options.

Love love loved this property the staff was very friendly and helpful with anything we needed the pool and hot tub are amazing and the hotel was very clean and the rooms were immaculate!! Will stay here again!

Room was clean

Need update in general Lobby, bath, carpet. first room TV did not work. Cable problem. Moved to second room-toilet did not flush.

The rooms in the suite were large and comfortable. The bed and couch were comfortable. Nice view from the windows. We discovered a flat tire the next morning (picked up a nail on our drive). The desk clerk, Vick, was SO Helpful!! He connected us with a nearby tire shop and even helped my husband with the spare tire. We cannot thank him enough!! The room was mostly clean, but a few smears on the dresser and walls caught my attention. However, because of the room size and staff helpfulness, I would highly recommend this hotel.

Smelled really bad like sewer

It was the anniversary of my mom‘s passing and I came into town to be with my dad. I arrived earlier than check in normally is and was exhausted. I went in and asked if I could check in early with a small fee. They allowed me to get my room and I was able to get some rest. Very helpful very kind very comfortable very safe.

I gave only four stars because of the difficult and trying to find the hotel

Mike was so amazing he went out of his way to make sure that I was comfortable and pleased without him I may have given this property less stars. So over all Mike was great.

Nice place to stay. Very comfortable.

Great Customer Service

the front desk we’d be checking in late. They assured us that our room would be held. When we arrived our room was available and the gentleman at the desk was polite and helpful. The AC was off when we arrived but cooled the room amazingly once turned on. Ice cold. We stayed on a Friday night and everything was calm and quiet. Super comfy beds too. We stayed in room 104. Breakfast wasn’t spectacular. Standard continental. No complaints though. Would stay here again!

Beds were super comfortable, felt safe

An enjoyable stay. Front desk staff were very friendly and helpful. Room was spacious and bed was comfortable. The breakfast area was clean and the food options were very good (eggs, sausage, cereal, waffles, juice, coffee. The pool and jacuzzi were nice, clean and good temperatures.

First time in the DFW area. Hotel was well kept, quiet and clean. Free breakfast was provided, self serve with plenty of options. Will be coming back for another stay in the future.

For a hundred bucks it was good. Food could of been better though

The breakfast wasn't very good. No eggs and the potatoes they provided were really cold. It seemed like the waffle mix was "watered" down, it made the waffles thin and airy, not firm and full.

The staff and rooms are great.

good

We have stayed a couole of times. Excellent value.

Good place

Very friendly and helpful staff, quite and clean

It first smelled when I walked in but I could not get a refund. The shower curtain was dirty with stains & sheets had stains as well. I’ve been scratching since I stayed there & I have a rash all over me.

Comfortable place to stay. Quiet

Great place to stay nice in clean front desk was great with welcome one of the best I’ve been

Overall

Comfortable room. I stayed two nights they do no clean the rooms everyday.

When my family went down to eat the breakfast. The clerk made the comment that he didn't see a bus show up. Also there was nothing that was for a diabetic at all. Not one item. Nothing sugar free.

Th

everything was good