Knights Inn North Richland Hills

I felt unsafe Nothing

I felt unsafe Nothing

Garrapatas y cucarachas en la habitación Matres manchados habitación con mal olor puerta del baño rota en fin no vuelvo a hospedarme aquí

It’s was dirty and they have roaches the tv didn’t work and it’s was boogers on the wall and one on the tv I will not be going back.

Dirty Blankets with blood splotches on it and stains. The rooms smell like straight bleach

Bad

Bad. Pillow and mattress

Not much The TV didn't work and my room was changed

The TV didn't work and my room was changed

Yes

Staff was absolutely rude when I came in to check in. Got to the room and there was roaches and cobwebs everywhere. The floors had dorta and food and grim on them and under the fridge and and under the microwave there as a layer of sticky stuff and food and roaches came running out when we moved them. Has book another room at another hotel and they said they will confirm a refund and now they won't answer the phone.

The Bathroom had some cockroaches in it. The bed was hard as cement. And the pillows were super lumpy and uncomfortable, There was no mirror in the room and the microwave was broken. (Didn’t have the plate in it to put the food on)

The Bathroom had some cockroaches in it. The bed was hard as cement. And the pillows were super lumpy and uncomfortable, There was no mirror in the room and the microwave was broken. (Didn’t have the plate in it to put the food on)

The service was bad no clean towels roaches

The service was bad no clean towels roaches

Bad

Old and could use updating,especially paint.There were several holes torn in the bedspread and a small water leak under the bathroom sink.

location

Not too bad. Management is responsive.

Not too bad. Management is responsive.

Great Staff! Only need to remember the bathroom door can lock on its own if it touches the inside wall. The staff was great helping me get it open after I locked myself out.

Great Staff! Only need to remember the bathroom door can lock on its own if it touches the inside wall. The staff was great helping me get it open after I locked myself out.

Nothing this is a nasty place for any kids to be Yall are invested with roches this place is overrated

Nothing this is a nasty place for any kids to be Yall are invested with roches this place is overrated

Walked in had a putrid smell to room, bedding and towel and rags were tattered and stained. Pillow case had dried blood on. A/C heater had foul smell so needs recharged and cleaned

Walked in had a putrid smell to room, bedding and towel and rags were tattered and stained. Pillow case had dried blood on. A/C heater had foul smell so needs recharged and cleaned

What breakfast? Checking in. Have a person on duty at all times

What breakfast? Checking in. Have a person on duty at all times

Crumbs on the beds, stains on towels and wash cloths. No racks for towels or clothes. I specifically asked for a room that had not been used for animals and was lied to. I would expect this level of quality and service from one of those places that charge $30 or $40 which is why I paid more to stay here.

Crumbs on the beds, stains on towels and wash cloths. No racks for towels or clothes. I specifically asked for a room that had not been used for animals and was lied to. I would expect this level of quality and service from one of those places that charge $30 or $40 which is why I paid more to stay here.

Exceptional

Disappointing

The price, thought that should have been a warning sign. First, I don't know what photoshop wizard they got to clean up their pictures, but what you see is NOT what you get. Second, if you stay here, be prepared to bring EVERYTHING you need - like toilet paper. From the get-go there were problems. I booked 2 rooms, one with a king size bed and 1 with 2 full size beds, both NON SMOKING. When we got there the room with the king bed was a smoking room. My brother who got there before us and checked us in, has been a smoker for years and is typically nose-blind to smoke smell, and he said it was like huffing an ashtray, but the hotel said they didn't have any other non smoking rooms. When my family got to our room, the floors in the room were very uneven, with random bumps here and there, I lost my balance a couple of times and nearly fell when I stepped on them unexpectedly. Beyond that the floors were just dirty. The dresser had a large broken piece of wood sticking out of the bottom. The beds were very stiff, with only a fitted sheet, top sheet, and a woven blanket like the kind they have at the hospital, and the blankets on BOTH of our beds had large holes worn in them. It was quite chilly the two nights we stayed, and we quickly noticed the door to our room had a significant sized gap along the bottom and up around one corner. I was freezing and slept in multiple layers to stay warm. The bathroom was tiny, with mysterious globs of something stuck to the tub, putty or epoxy maybe. It contained 2 washcloths, 2 towels, and about 1/2 a roll of toilet paper. My husband went to the front desk to ask for more toilet paper because there were three of us staying two nights. The lady at the desk said she didn't have anymore on hand at that time. He asked her to send a roll up when she got ahold of some, but we never did wind up getting more. But hey! The mini fridge worked! The outside of the place was even rougher than the inside.

The price, thought that should have been a warning sign. First, I don't know what photoshop wizard they got to clean up their pictures, but what you see is NOT what you get. Second, if you stay here, be prepared to bring EVERYTHING you need - like toilet paper. From the get-go there were problems. I booked 2 rooms, one with a king size bed and 1 with 2 full size beds, both NON SMOKING. When we got there the room with the king bed was a smoking room. My brother who got there before us and checked us in, has been a smoker for years and is typically nose-blind to smoke smell, and he said it was like huffing an ashtray, but the hotel said they didn't have any other non smoking rooms. When my family got to our room, the floors in the room were very uneven, with random bumps here and there, I lost my balance a couple of times and nearly fell when I stepped on them unexpectedly. Beyond that the floors were just dirty. The dresser had a large broken piece of wood sticking out of the bottom. The beds were very stiff, with only a fitted sheet, top sheet, and a woven blanket like the kind they have at the hospital, and the blankets on BOTH of our beds had large holes worn in them. It was quite chilly the two nights we stayed, and we quickly noticed the door to our room had a significant sized gap along the bottom and up around one corner. I was freezing and slept in multiple layers to stay warm. The bathroom was tiny, with mysterious globs of something stuck to the tub, putty or epoxy maybe. It contained 2 washcloths, 2 towels, and about 1/2 a roll of toilet paper. My husband went to the front desk to ask for more toilet paper because there were three of us staying two nights. The lady at the desk said she didn't have anymore on hand at that time. He asked her to send a roll up when she got ahold of some, but we never did wind up getting more. But hey! The mini fridge worked! The outside of the place was even rougher than the inside.

Good

It was beyond disgusting, the room I had. They were really evasive.

It was beyond disgusting, the room I had. They were really evasive.

Very good

Disappointing

The room is dirty and didnot match what was on the picture on the website. The room smelled, blankets were ripped

The room is dirty and didnot match what was on the picture on the website. The room smelled, blankets were ripped

Exceptional

My room seems renovated, clean and no roaches. I'd stay there again.

My room seems renovated, clean and no roaches. I'd stay there again.

location

Yes

Yes

Yes

Yes

The front desk man was rude and I couldn't barely understand him. I left and didn't even stay at this place and found another.

Full of roaches, stains on the bedding like bodily fluids, mouse poop, and smelled horrible. Only stayed one night but was booked for 2

Full of roaches, stains on the bedding like bodily fluids, mouse poop, and smelled horrible. Only stayed one night but was booked for 2

The little male manager was so rude from check in to check out. He actually came knocking on the door this morning at 10:38. I was still in bed because I have an alarm on my phone like everybody does. He just wanted to remind me of the 11:00 check out time and make sure that I was awake, his words. I told him he was being very rude. The walls and door are so thin you can hear every single card that drives by even over the TV. To say the least I don't even think one star is appropriate for this place and I'll never go back. Very unfortunate experience.

The little male manager was so rude from check in to check out. He actually came knocking on the door this morning at 10:38. I was still in bed because I have an alarm on my phone like everybody does. He just wanted to remind me of the 11:00 check out time and make sure that I was awake, his words. I told him he was being very rude. The walls and door are so thin you can hear every single card that drives by even over the TV. To say the least I don't even think one star is appropriate for this place and I'll never go back. Very unfortunate experience.

When it was time to check out.

would know if I had got to stay in the room I wasted my money on

Yes but ran like a trap house i had 50 bucks stolen frim me right in frint my room

Yes but ran like a trap house i had 50 bucks stolen frim me right in frint my room

Was given the wrong information before check-in. Had to get another hotel.

Was given the wrong information before check-in. Had to get another hotel.

Night person did not promptly answer the bell at the window when customers were in need of supplies; place did not have enough or ran out of towels and bedding; no housekeeping here; lots of homeless people sneaking in and taking up rooms for free

They gave my room away!!! I had no room after they charged me! Very disappointed!!! I had to stay at the Motel 6

They gave my room away!!! I had no room after they charged me! Very disappointed!!! I had to stay at the Motel 6

The manager is so rude and very nasty to the guest. The housekeeper his family DONT CLEAN CORRECTLY! I asked for room to be cleaned. They didn’t come clean until almost 6 pm. They didn’t clean bathroom. Didn’t take out trash. owner threw a trash bag

Room was dirty.

Room was dirty.

The manager so freak rude?. He walked in my room saying I need to pay when I paid online ?. Even if I stayed in the room I had to pay a $20 early check in fee?. Overall review if I could give a 0 I would. I just moved to Texas this is the worst place.

The sheets were dirty, there was food and debris under the covers and what looked to be feces inside the sheets. This hotel had cockroaches very bad.

The owner was very rude and talked to me very rude. Also had people who lived there long term who were loud and obnoxious.

The staff. I extended my stay an extra day and they charged me a $20 early check in fee. I won't be staying here again.

Very unclean and dirty

Very unclean and dirty

Needs some maintenance in the room (tile broken, toilet loose).

unit was dirty. Had to request change.

unit was dirty. Had to request change.

The lady at the desk at night is very polite.

The lady at the desk at night is very polite.

The staff is fantastic

The staff is fantastic

Excellent experience as always

Excellent experience as always

It was a pleasant surprise that I came across this motel. Nice and quiet. Clean properly and my ac works great 👍

It was a pleasant surprise that I came across this motel. Nice and quiet. Clean properly and my ac works great 👍

Great stay as Always 👍👍

Great stay as Always 👍👍

It was a terrible stay our bathroom was not working and they were trying to fix it at midnight. We didnt get to take a shower and it was super dirty. They should remove this hotel from the Expedia search. Worat hotel stay ever.

It was a terrible stay our bathroom was not working and they were trying to fix it at midnight. We didnt get to take a shower and it was super dirty. They should remove this hotel from the Expedia search. Worat hotel stay ever.

No breakfast provided The staff

Older motel. Room was small but adequate and clean. Staff were very polite and helpful.

Older motel. Room was small but adequate and clean. Staff were very polite and helpful.

The lady who works in the office (the managers wife who is not an actual employee) is the rudest most disrespectful human I have ever met. It may not be the most classy hotel in town but that does not give someone the right to treat people the way she did. Police were there every day for a multitude of reasons. They do not have cleaning staff I’m pretty sure the elderly man who did clean is also a family member of the man in the office. So not go here. I would share my personal experience but it’s just not worth it.

The lady who works in the office (the managers wife who is not an actual employee) is the rudest most disrespectful human I have ever met. It may not be the most classy hotel in town but that does not give someone the right to treat people the way she did. Police were there every day for a multitude of reasons. They do not have cleaning staff I’m pretty sure the elderly man who did clean is also a family member of the man in the office. So not go here. I would share my personal experience but it’s just not worth it.

The service in the hotel was great

The service in the hotel was great

Remote was a little dirty. Everything else was clean and orderly.

Remote was a little dirty. Everything else was clean and orderly.

Check.in was easy but boy ol boy. The room smelled like smoke. Bed was so hard my back still hurts and they had roaches. Never again.

Check.in was easy but boy ol boy. The room smelled like smoke. Bed was so hard my back still hurts and they had roaches. Never again.

The first room we were given had roaches everywhere and the second was right next door so nothing to really solve the roach problem. But we were tired so we didn’t wanna complain and we tried to make the best of it. I had to clean the entire room before we could do anything in there . The toilet hadn’t been clean nor had the sink and there was spit dried on the sink . The microwave had t been clean Ed not had the headboard of the bed. It was awful and if I could get my money back I would

The first room we were given had roaches everywhere and the second was right next door so nothing to really solve the roach problem. But we were tired so we didn’t wanna complain and we tried to make the best of it. I had to clean the entire room before we could do anything in there . The toilet hadn’t been clean nor had the sink and there was spit dried on the sink . The microwave had t been clean Ed not had the headboard of the bed. It was awful and if I could get my money back I would

The room was ok, nothing exceptional. The comforter had several holes, there were some stains on the sheets, the bathroom door had a hole from somebody kicking it. The area was ok, probably not the safest but nothing happened to me or my car.

The room was ok, nothing exceptional. The comforter had several holes, there were some stains on the sheets, the bathroom door had a hole from somebody kicking it. The area was ok, probably not the safest but nothing happened to me or my car.

Giant hole in bathroom door. Microwave dirty and nasty looked like it’s never been cleaned. A couple of rooms screaming and hollering and fighting til 6 am. Room smelled horrendous. Dirty towels and tub.

Giant hole in bathroom door. Microwave dirty and nasty looked like it’s never been cleaned. A couple of rooms screaming and hollering and fighting til 6 am. Room smelled horrendous. Dirty towels and tub.

Outdated and pest roaming all over. Broken Door and tv not working. Office staff doesn’t even care.

Outdated and pest roaming all over. Broken Door and tv not working. Office staff doesn’t even care.

The property was more than a little rundown, but the staff was absolutely excellent, super friendly and willing to help with whatever issues you may have.

The property was more than a little rundown, but the staff was absolutely excellent, super friendly and willing to help with whatever issues you may have.

First thing I noticed when I walked in was the pillows had a lot of long black hair on them so it made me wonder if the bedding was even clean. We had a non smoking room but our blankets had burn holes. Other than that it appeared clean and seemed decent for the price. We booked 2 nights and 1st night a guest had a big speaker system blaring music all night being loud w their friends. Called front desk but nothing was done about it. Also the placed reeked of weed the first night. Second night there was a fight that broke out outside my door and cops were called. Bad guests aren’t necessarily the motels fault- but just be aware this motels price attracts a certain type of people. The beds were not comfy- VERY firm and pillows flat as a pancake. Only good thing is the shower water was nice and hot and there were no bugs. I would not stay here again if I had the opportunity. On top of it all once I got back home I noticed they charged my card three times and when I called to have them fix it they were rude and told me to take it up with the bank.

First thing I noticed when I walked in was the pillows had a lot of long black hair on them so it made me wonder if the bedding was even clean. We had a non smoking room but our blankets had burn holes. Other than that it appeared clean and seemed decent for the price. We booked 2 nights and 1st night a guest had a big speaker system blaring music all night being loud w their friends. Called front desk but nothing was done about it. Also the placed reeked of weed the first night. Second night there was a fight that broke out outside my door and cops were called. Bad guests aren’t necessarily the motels fault- but just be aware this motels price attracts a certain type of people. The beds were not comfy- VERY firm and pillows flat as a pancake. Only good thing is the shower water was nice and hot and there were no bugs. I would not stay here again if I had the opportunity. On top of it all once I got back home I noticed they charged my card three times and when I called to have them fix it they were rude and told me to take it up with the bank.

Nothing

Nothing

Great location with restaurants and shopping nearby, but nothing else. Even the internet did not work properly.

Great location with restaurants and shopping nearby, but nothing else. Even the internet did not work properly.

Arrived to check in an hour after reserving a room online, lady at window stated there was no reservation under my name so come back in 30 minutes then threw my license across the counter at me. Not wanting the hassle of finding another affordable room last minute, I went back 45 minutes later to be told no reservation came threw, after being unwilling to look up the confirmed reservation number I had right in front of her, then proceed to tell me I could check in at double the online price. Needless to say we did not stay.

Arrived to check in an hour after reserving a room online, lady at window stated there was no reservation under my name so come back in 30 minutes then threw my license across the counter at me. Not wanting the hassle of finding another affordable room last minute, I went back 45 minutes later to be told no reservation came threw, after being unwilling to look up the confirmed reservation number I had right in front of her, then proceed to tell me I could check in at double the online price. Needless to say we did not stay.

This was a horrible experience. the lady at the front office was mean and not welcoming. The parking lot was not secured. The lock on the room door was not very reliable. the bed sheets had "cigarette" burns on them. There were few roaches in the room. the TV stand was level using card board pieces. The bathroom was not very clean. I should have taken photos. Luckily, I only stayed for one night most of the day I was out.

This was a horrible experience. the lady at the front office was mean and not welcoming. The parking lot was not secured. The lock on the room door was not very reliable. the bed sheets had "cigarette" burns on them. There were few roaches in the room. the TV stand was level using card board pieces. The bathroom was not very clean. I should have taken photos. Luckily, I only stayed for one night most of the day I was out.

It was ok ..was nice and quiet for the most part after we checked in ..the parking was near to our room, but could have been better ..there was not to much room for parking so other ppl had parked longways right in front of the down stairs rooms

It was ok ..was nice and quiet for the most part after we checked in ..the parking was near to our room, but could have been better ..there was not to much room for parking so other ppl had parked longways right in front of the down stairs rooms

Room was very nasty and smelly. Holes and cigarettes burns were everywhere

Room was very nasty and smelly. Holes and cigarettes burns were everywhere

I have stayed at over 600 hotels w/Hotels.com, and this is one of the worst. The woman who works the front desk was extremely rude to me and couldn't find my subsequent booking to extend my stay for one day. When I told her she was wrong and it had been already paid, she started threatening me to check out of the property due to her mistake. She could care less that she was throwing me out into 108 degree heat w/no car lugging my bags around. Completely cruel and uncaring. Choose another hotel somewhere else that treats customers w/courtesy, respect and humanity. You won't find it at this hotel.

I have stayed at over 600 hotels w/Hotels.com, and this is one of the worst. The woman who works the front desk was extremely rude to me and couldn't find my subsequent booking to extend my stay for one day. When I told her she was wrong and it had been already paid, she started threatening me to check out of the property due to her mistake. She could care less that she was throwing me out into 108 degree heat w/no car lugging my bags around. Completely cruel and uncaring. Choose another hotel somewhere else that treats customers w/courtesy, respect and humanity. You won't find it at this hotel.

It was trash in trashcan up on arrival Pull cover back and black bug was underneath Call room service know tv didn’t work they me to push input button tv still didn’t work Slow service at check in and I book online

It was trash in trashcan up on arrival Pull cover back and black bug was underneath Call room service know tv didn’t work they me to push input button tv still didn’t work Slow service at check in and I book online

It was ok. Flooring was cracked & a/c was difficult to use.

It was ok. Flooring was cracked & a/c was difficult to use.

Great place with the right price

Well my room tv did not work nor did the school unit which it was cool so I couldn’t turn on then heat and when I arrived there was trash sitting outside the room door

It was the worst hotel I have ever seen. Dirt and hair on the bed. Blood on the pillow and the floor had not been cleaned in who knows how long. Still have not received my refund yet.

Close to my job

Room was clean. Price was great. Shower was hott! Location access and exit need work.

It was horrible didnt even get a key worse hotel ever

The smoke alarm had a plastic bag wrapped around it. The fridge was leaking. Light bulbs missing.

Worse service ever and my room was given to someone else and i had to go find another hotel

My second stay. The first time was good. This time they put me in room 112 which was very disappointing. All the walls had cuts like someone used a knife. It was everywhere. The curtains had cut hole cut in them In several spots I guess so people can look out and peep idk. The hotel is good nice people just that last room I had I didn’t like and so with that said I will not be returning. Oh also harassment from Richland Hills police!

This place was below a morel 6 type stay. Very loud at night, not very clean and they charge if you have a guest, even if they're just picking you up and not staying.

Not a clean place

Very nice manager

This place is so badly poor serves I paid the hotel and the lady didn't let me go in the room her husband was peeing in front of the hotel so nasty it was just so bad this the worst place I been in

It was ok, parking not very good. Just a bit cheap in appliances and cleaning .

Just wasn’t clean at all. Blood stains in multiple areas of the room. Found some on the mattress. The A/C unit seemed broken. It was so loud when turned on. Also it was hard to tell what setting it was on because the words were rubbed off. The only one I could make out was High Cool so that’s what it stayed on.

It was aight

The pictures that out on the site are not what the rooms look like. They are outdated and run down