Santa Chiara Boutique Hotel

Location, charm, breakfast

Everything was beyond expectations. The location was perfect, the breakfast was probably too good, and the staff was super welcoming. A rooftop hot tub would have been nice.

The staff were very attentive from the moment we arrived until we left, including helping with our bags and walking us to the cab. The location is hard to beat — you step right out onto a vibrant, central street that makes exploring Naples easy and memorable. The room felt a bit worn and somewhat stuffy, and the size/layout made the wear more noticeable.

The staff is amazing. Very charming place

Perfect location in the historic centre but very quiet - beautiful room, gorgeous roof top deck, walking distance to restaurants and historic sites. Hotel arranged great tours, made restaurant recommendations and walked us to our transportation pickup spot with an umbrella on our rainy departure morning. Exceptional! Nothing

Location right in the middle of a lively area, an incredible rooftop deck with gorgeous city and Mount Vesuvius views, very helpful and friendly staff, extremely clean, great breakfast, comfortable bed. Loved this little hotel. You are right in the middle of one of the noisiest and most active areas of Napoli, so the street noise outside is very loud until very late. But if you close the windows, the sound is gone and it’s totally quiet. However if you need the air conditioner, the unit is very noisy at an irritating pitch. We had to turn it off as we didn’t like the noise it made so we were a bit hot at night. That’s our only complaint. And it wouldn’t stop us from staying here again.

Everything was fantastic! A beautiful hotel with the most comfy bed and bed linen. The staff were wonderful and helped with every small detail.

Incredible service, from a wonderful team! The staff was professional, friendly and extremely helpful. From reaching out prior to arrival, to arranging transportation for our departure, and everything that arose in between, each question or need we had was promptly met - and always with a pleasant smile. The room was immaculate and well provisioned. The entire building oozed a chic historic charm, setting the tone for a wonderful visit to Napoli!

The staff were amazing!! It is a converted Palace and loaded with history…The staff so kindly helped us with luggage to the the taxi at the closest pickup point. Excellent breakfast. Our room was huge and spotless bathroom . Plus extra points for the only hotel I have been in that has enough luggage racks for bags and suitcases!! The bottled water everyday was lovely touch. The chairs in the room were quite stained showing their age, honestly would suggest just get rid of them, and the room would be fine!

Beautiful hotel in the historic center of Napoli. The place is enchanting in an old palazzo. The room is great, spacious and beatuifully decorated. The people at the reception where very kind and helpful. Would definitively return! Nothing

The hotel was gorgeous and the staff went above and beyond to assist with every detail or request. Truly an amazing experience!

A little touch up of the bathroom would makes this place a solid 10!

The suite we stayed in was absolutely beautiful. The beds were comfortable,and it was located in the middle of the old city. The staff were friendly and really made you feel at home. Nothing

Staff Hot water in shower ran out in 2 mins

A gem of a boutique hotel. Small and intimate, with a huge family room my kids adored with a special loft with two twin beds. Fun to look out our Juliette balcony to the busy pedestrian street below. Breakfast was wonderful. The staff was also very helpful and kind.

This was the best hotel experience we’ve ever had . Staff was superb. Our room was huge and excellently equipped. Location is wonderful. Detailed instructions on how to find the hotel on its very busy street are needed. There’s a small wall plaque on the street, but easy to miss if you’re not looking for it.

Centrally located, spacious room, and friendly staff. They also had a rooftop that was accessible with beautiful views of the city. This is a very minor complaint but the shower was a bit tiny and for some reason there was wet paint on the shower floor that I ended up stepping on.

Friendly staff. Central location.

Very unique boutique hotel with a lot of charm! All the staff were excellent and very helpful; breakfast was delicious. I definitely recommend and would stay here again when in Napoli. n/a

Location and room Location is difficult to reach with large baggage as no cars are allowed in