Mascalzone Latino Luxury Rooms

It was delightful

Superb

It was central to all highlights of Napels Bit of a struggle to gain access due to early evening arrival

Exceptional

Nothing An honestly horrible experience overall, avoid at all costs. Luckily we had to stay only for a night. First of all the morning of our arrival the owner of the "hotel" spammed me to send her a photo of our IDs . Obviously it wasn't possible to do so while traveling but she kept asking for the photos. When we arrived at the apartment (in a dirty and noisy neighborhood) we tried to put the password and open the door but we couldn't open it. I contacted the owner and asked if someone could come and open and her answer was "No" and after that she repeated the door password. She also mentioned to open the door as seen in the video -a video she never sent. After many messages she said she would send a colleague to open the door at maximum 10 minutes. She arrived after half an hour. We were waiting all this time outside the apartment and all she seemed to care about was the ID photo and the tax collection. Most of her messages were in Italian, not in English. I don't expect everybody to speak English-I am not a native speaker either- but when you're a business owner you should at least use Google translate to message the client who isn't supposed to speak Italian. She also lied that she was trying to contact me on booking days before our arrival. The only message I received through booking was the day before mentioning only a phone number for the check in. Lastly, the apartment was dirty (we found some hair on the bed sheets - which wasn't ours- and a yellow stain near my pillow, the shower curtain had mold and it is unhygienic to keep the water kettle and the coffee maker inside the bathroom).

Very poor

Disappointing

Excellent host. Very clean unit in the heart of Napoli. Lots of restaurants and bars right around the area. Quiet with a nice window. You do have to let the host know when you are arriving so she can let you in the first time before you get your keys.

Lovely clean room, good central location, communication was easy with the host. Perfect if you’re stopping over in Naples You have to pay for air con

clean and tidy rooms, location is quite central being charged Euro 5 for the AC remote! Never encountered this as an additional charge before, Just increase the room rate by Euro 5 and keep the goodwill. we had 2 rooms, with one overlooking the street - which was very noisy at night. Location is a short distance from metro as the crow flies, but be warned that this is almost entirely up a lot of stone steps - which was tough with 3 suitcases - so best get a taxi.

location was cool :) i had to pay extra for the ac remote

Location, good decoration and modern looking. Air conditioning available but extra fee to have remote. Big bathroom and daily minimal cleaning. Door access to balcony. Mold in the shower and bathroom. Lots of steps to get from the metro to the location, keep in mind for big suitcases.

Very good

We arrived late at night and left in the morning so spent very little time in the apartment. It was basic, clean and comfortable. Good communication with host for entry instructions. Couldn’t find the TV remote so contacted the host who asked us to pay €5 to tell us where it was.

Superb

Very comfortable and value-for-money. Clean and in a great location.

It's in a brilliant location, very close to the livliest parts of the city without having to climb too many hills! The bed was really comfortable, and their cleaning lady is really lovely and checked in on us every day. While the room was very clean, but the showerhead and flatscreen TV were quite old and in need of an upgrade.

It is very quite apartment. For loud Napoli it is great plus

Stayed here two weeks ago and everything was perfect. Amazing location right in the heart of the city! 10/10 would definitely come back

Exceptional