Buono BB

The room was isolated, windows like in jail.i believe they had other rooms higher floor but they gave us the most isolated room. Feels like in prison.

The staff she is very friendly and always willing to help. The property clean and very quiet. N/A

Great location, comfortable and new rooms. Property doesn't offer breakfast. Checkin time at 14:30... we had to wait for hours before we could access the property. After leaving the airport we were tired, with luggage and so on...

Not much facilities provided, even not a kettle.

Pleasant

Amazing hotel, we felt there comfortable and safe.

The room was very clean and pretty spacious for what we expected. The staff were really friendly and helpful. Our flight got cancelled and it was pretty close to the airport so that was nice. Check out was at 10am but there was an option for our luggage to stay at Buono, so we wouldn’t have to carry it around the whole day waiting for our next flight. the beds were pretty hard and not the most comfortable but it was fine for the one night we stayed there.

The staff was very friendly and gave clear instructions on checking in after their working hours, the rooms were nice.

In order to the high category everything is fine

Exceptional

The room was clean There are no facilities. There is 1 vending machine. Nobody on reception, no taxi service.

Exceptional

This accomodation has potential, if it would be handled by a professional host. We rented the 4-person accomodation, incl. kitchen. Upon arrival, we saw a lot of mold in both rooms and ceilings that were falling off. On top of that, they told us that the usage of the kitchen would cost €100 for 2 nights. (even though it's included in our booking, welcome to Italy :). We contacted Booking, which did a great job in arranging a solution. We opted to stay in this B&B for practical reasons, and received two seperate 2-person rooms. These were maintained better than the 4-person room. Be prepared to hear airplanes very loud from 6h30 in the morning, until 22h30 in the evening. And to have no hot water in the morning. Oh, and the owner lives just next door but pretends to be a guest. He lets the (very good by the way) receptionist do his dirty work. (arrange extra fees, handle the complaints,...)

Exceptional

Cleanliness, internet. Room wasn’t prepared for 4 persons. Beds are like you are sleeping at the ground.

Lovely room There was no food st all. It is not B&B - just B

The staff were super lovely and flexible with arrival time. Room was superb with marble floor, high ceilings and was very clean too. Good sized room with plenty of space. Slightly out of the way but an easy 5 minute walk to the bus stop. The water temperature in the shower kept changing without moving the handle.

Exceptional

Lovely staff at checkin, martina at reception was especially helpful & parking available for 10€ per night We had a family room which whilst spacious, the camp bed in one room was uncomfortable so wouldn’t recommend for those with back issues. We knew this when we booked but it was quite far from city centre

The staff was very kind and very helpful. Professional and nice. The apartment was very clean. We had everything we needed for the night! The fact that the code was provided by the reception staff and that code gave direct access to the room made us a little unsafe. We suggest that the code to be delivered to the client through an application and in this case the client and only him to know it.