Disney's Animal Kingdom Villas - Jambo House

The room was clean, we had a beautiful view of the pool and the flamingo pond, occasionally a glimpse of a giraffe or Wilda beast. Everyone was friendly and helpful. The landscaping around the premises was lush and beautiful.

Great!

There were three hot tubs packed every night with 20 kids. It was awful. I’ll never go again. If you want to go to Disney’s wild animal park stay at a different hotel. This one is not worth it.

It was a lovely location with staff that were mostly wonderful - rooms somewhat dated and not as clean as expected - I understand a renovation is planned

Hotel was not up to disneys customers service standards. We paid for "ritz carlton" service but recieved service more comparable to holiday inn express. We will not stay on Disney properties again

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This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

The hotel was really difficult to navigate. We had a hard time finding our way around and the staff didn't always have the best directions

The hotel is great , the room is perfect, the bathroom could be better for a hotel this expensive

Jambo house was amazing

I cannot say enough excellent things about this resort. We have stayed at many Disney resorts, but this one blew us away! We ended up spending almost 2 full days just enjoying what the resort has to offer from the amazing pools and water slides to the fantastic dining choices. Many of the activities that we took part in were even free such as cookie decorating and cultural experiences. Our studio villa room was very spacious and we absolutely loved the balcony overlooking the savanna where we could view many animals such as giraffes and zebras. The cast members were so kind and attentive, like we have come to expect at Disney, but there were a few that just went above and beyond to make our stay magical. We will definitely be staying here again during future trips to Disney World.

I was expecting a washer and dryer in the room. There was a laundry right across the hall which I thought we could use, but we didn''t have access to it because we were not DVC members. But that was a minor inconvenience and worth us getting the upgrade

The only two gripes would be that it was very random when the room was cleaned. This is not ideal when you have young children who need to sleep in the afternoon. The other thing would be the on site dining. It is incredibly average and expensive for what it is. You are much better off going a short distance down the road to places like Outback and Texas Roadhouse It is half the price and better food.

Hotel is superb! The only thing I would recommend is having nightstands on both sides of the bed. We had a deluxe studio villa with a queen bed and view of savanna.

safari view was worth it

loved it watching the giraffes and other animals was great

Would not stay here again. Resort is dated. Rooms and entire resort for that matter are dimly lit. My wife was consumed by bed bugs our entire stay. Service was ok but definitely not over the top.

Clean hotel. Staff not that friendly. Check in took longer than other hotels. Constant issues with magic band access to room. Needed to switch three sets over three nights in my room, once at midnight as my kids laid down in the hallway since we couldn't get into the room and it took nearly 30 minutes to solve the issue . Artificial apologies with no true explanation except that our name spelling wrong. We had a group of 16 in 5 rooms, 3 of the rooms had room access issues due to magic band. Pool is being renovated, second pool you need to take a shuttle bus to get to. We took a 1 year break from Disney and stayed in Universal resorts instead, universal totally outclasses Disney in my experience.

Disney makes everything so easy including the check in, they also upgraded us which was truly magical!