WoodSpring Suites Las Colinas - Northwest Dallas

Exceptional

It smelled horrible in the hotel. The floors in my room were constantly moist and all of the outside access doors wouldn’t work with a room key.

Bad

Bad

Rooms are clean and not bad for an extended stay. I was impressed with how clean it was. At first time I entered I was worried. Once got to my room, I was super impressed. Don't be fooled by the Lobby, it's safe and secure for sure.

I would NOT recommend booking this place - the rooms were not cleaned at all and it was not a good experience. My friend and I immediately found another place to stay after checking in.

Exceptional

Went to check in and there was no one at the front desk for about 15 minutes

Hair dryer was not working and they didn’t replace. They have two stove tops but pots, pans were not available. Fridge, internet are good. No mirror in the room. But for the price it’s not bad

It wasn't a bad stay. The A/C unit was very loud and the remote only turned the channel of the television. It was a non-smoking room which had been smoked in by the previous renter and the was damage to the bathroom door. I could stay again if in the area.

Nothing The service was terrible

Nothing The service was terrible

Disappointing

Exceptional

Room was dirty lobby and rooms had terrible smell. Our neighbors up stairs stomped and banged all night until 3 am no one in the front to handle the situation overall terrible experience. Lady in the front was very nice and kind while she was working

It’s ok to stay but not that great and disappointed

Price Bathrooms weren’t clean as expected also the room seemed quick cleaned…

Price Bathrooms weren’t clean as expected also the room seemed quick cleaned…

N/A

The clean in rooms could improve and also the smell in the rooma was bad. Food and weed smell in the whole floor

Very poor

I had a very disappointing stay at this hotel. The room was not clean, and I even found dead roaches, which is completely unacceptable. On top of that, the staff were rude and did not handle the situation professionally. Cleanliness and customer service should be basic standards, and unfortunately this hotel failed in both. I would not stay here again and would not recommend it to others.

No Continental breakfast ONLY coffee. No housekeeping ONLY once every 14 days. Kitchenette only comes with sink stopper NO dishes, pots, pans or silverware. No extra towels for cleaning dishes YOU bring. VERY BASIC , bed, fridge, and 2burner cooktop

Good stay for long term

Review – WoodSpring Suites (Irving, TX) What we liked The building itself was actually decent and the room was generally fine. The property seemed fairly clean and the basic accommodations were acceptable for a short stay. What we didn’t like The major issue we experienced involved a serious lack of privacy and professionalism from one of the employees. Early in the morning, around 9:00 AM — about two hours before checkout — an employee knocked on the door asking if we were leaving that day. My wife, who is still recovering from medical issues and was resting in bed, told him yes, we would be checking out later. A short time later, the same employee came back again. After knocking, he opened the door and walked several feet into the room without permission, standing in the middle of the room asking again if we were checking out. This happened while my wife was alone in the room and still in bed, which made her extremely uncomfortable. Later we realized he had come to the door multiple times within a short period, repeatedly asking the same question even though checkout time had not arrived yet. This was completely unnecessary and felt intrusive. I went downstairs and reported the incident to management. The manager briefly apologized, but there did not appear to be any real action taken regarding the employee involved. The situation was concerning because guests should never have staff entering their rooms without clear notice or permission, especially when someone is alone. Because of this experience, we left feeling uneasy about the level of guest privacy and safety being respected at this location. Review – WoodSpring Suites (Irving, TX) What we liked The building itself was actually decent and the room was generally fine. The property seemed fairly clean and the basic accommodations were acceptable for a short stay. What we didn’t like The major issue we experienced involved a serious lack of privacy and professionalism from one of the employees. Early in the morning, around 9:00 AM — about two hours before checkout — an employee knocked on the door asking if we were leaving that day. My wife, who is still recovering from medical issues and was resting in bed, told him yes, we would be checking out later. A short time later, the same employee came back again. After knocking, he opened the door and walked several feet into the room without permission, standing in the middle of the room asking again if we were checking out. This happened while my wife was alone in the room and still in bed, which made her extremely uncomfortable. Later we realized he had come to the door multiple times within a short period, repeatedly asking the same question even though checkout time had not arrived yet. This was completely unnecessary and felt intrusive. I went downstairs and reported the incident to management. The manager briefly apologized, but there did not appear to be any real action taken regarding the employee involved. The situation was concerning because guests should never have staff entering their rooms without clear notice or permission, especially when someone is alone. Because of this experience, we left feeling uneasy about the level of guest privacy and safety being respected at this location.

What we liked The building itself was actually decent and the room was generally fine. The property seemed fairly clean and the basic accommodations were acceptable for a short stay. What we didn’t like The major issue we experienced involved a serious lack of privacy and professionalism from one of the employees. Early in the morning, around 9:00 AM — about two hours before checkout — an employee knocked on the door asking if we were leaving that day. My wife, who is still recovering from medical issues and was resting in bed, told him yes, we would be checking out later. A short time later, the same employee came back again. After knocking, he opened the door and walked several feet into the room without permission, standing in the middle of the room asking again if we were checking out. This happened while my wife was alone in the room and still in bed, which made her extremely uncomfortable. Later we realized he had come to the door multiple times within a short period, repeatedly asking the same question even though checkout time had not arrived yet. This was completely unnecessary and felt intrusive. I went downstairs and reported the incident to management. The manager briefly apologized, but there did not appear to be any real action taken regarding the employee involved. The situation was concerning because guests should never have staff entering their rooms without clear notice or permission, especially when someone is alone. Because of this experience, we left feeling uneasy about the level of guest privacy and safety being respected at this location. Review – WoodSpring Suites (Irving, TX) What we liked The building itself was actually decent and the room was generally fine. The property seemed fairly clean and the basic accommodations were acceptable for a short stay. What we didn’t like The major issue we experienced involved a serious lack of privacy and professionalism from one of the employees. Early in the morning, around 9:00 AM — about two hours before checkout — an employee knocked on the door asking if we were leaving that day. My wife, who is still recovering from medical issues and was resting in bed, told him yes, we would be checking out later. A short time later, the same employee came back again. After knocking, he opened the door and walked several feet into the room without permission, standing in the middle of the room asking again if we were checking out. This happened while my wife was alone in the room and still in bed, which made her extremely uncomfortable. Later we realized he had come to the door multiple times within a short period, repeatedly asking the same question even though checkout time had not arrived yet. This was completely unnecessary and felt intrusive. I went downstairs and reported the incident to management. The manager briefly apologized, but there did not appear to be any real action taken regarding the employee involved. The situation was concerning because guests should never have staff entering their rooms without clear notice or permission, especially when someone is alone. Because of this experience, we left feeling uneasy about the level of guest privacy and safety being respected at this location.

The hotel gave the room to another customer. Mine was no longer available. The lobby smelled strongly of marijuana. I had to go to another hotel and pay separately. This hotel is not a 3-star hotel. I am seeking a refund.

It's okay

Very good

Superb

Staff was great.

Staff was great.

2. TV On - The TV was on! 3. Staff was no Help - I got the lady at reception to come and look and she just said they have a new maid that is learning. I told her the TV was on when I walked in and she said they leave them on sometimes. She left, no help. 4. I tried to change the channel on the TV, the remote did not work. I took it to the lady at reception. We verified the batteried were good and the light on the remote were working. She said she would come up in a few minutes an look at the TV. I went back to the Room. 5. No Soap - I waited 15 minutes and decided to wash my hands after playing with the TV remote again and again in an effort to get the TV to Work. There was no soap. 6. Toilet Dirty - Since ther was no soap I started looking around the bathroom and noticed the toilet had not been cleaned. Yes, I have pitures!

2. TV On - The TV was on! 3. Staff was no Help - I got the lady at reception to come and look and she just said they have a new maid that is learning. I told her the TV was on when I walked in and she said they leave them on sometimes. She left, no help. 4. I tried to change the channel on the TV, the remote did not work. I took it to the lady at reception. We verified the batteried were good and the light on the remote were working. She said she would come up in a few minutes an look at the TV. I went back to the Room. 5. No Soap - I waited 15 minutes and decided to wash my hands after playing with the TV remote again and again in an effort to get the TV to Work. There was no soap. 6. Toilet Dirty - Since ther was no soap I started looking around the bathroom and noticed the toilet had not been cleaned. Yes, I have pitures!

Exceptional

Superb

The location, and facility were very clean. The staff was nice and attentive. I arrived after 10 pm to check in, and the doorbell to access the building wasn't working, so someone who was staying there thankfully helped me get in. Other than that it was phenomenal.

I arrived after 10 pm to check in, and the doorbell to access the building wasn't working, so someone who was staying there thankfully helped me get in. Other than that it was phenomenal.

Good

Passable

Good

why did show the Hotel has a vacancy and charged before, when I reached hotel my confirmed room was filled up and did not got the hotel room and has to vacant, I have to search for another Hotel and Taxi at night 8pm with my language outside the Hotel. Refund also no sure, totally idiotic Booking.com website and fake hotel room purchased. no value, time waste, stressful to book hotel from booking.com

Not even a coffee was available and lift was not working and rooms stinks

My stay was peaceful looking forward to another in December :) The rooms were nice and staff did a good job with cleanliness

It's was cheap and for a reason

Location It was all pretty decent

No, the front desk lady was rude. Would not accept that I prepaid for the room at all. Then told me that they didn’t have the room I had originally booked and charged me for an upgraded room. So I paid double and MORE because of an upgrade. Very disappointed!

No, the front desk lady was rude. Would not accept that I prepaid for the room at all. Then told me that they didn’t have the room I had originally booked and charged me for an upgraded room. So I paid double and MORE because of an upgrade. Very disappointed!

I was charged the price of the room twice

Location Unclean, sketchy, hallway smelled like weed. I felt unsafe.

Worst hotel . Hair all over the room n bathroom n even on the towels.. Disgusted. left over stuff from who ever was staying before..so definitely rooms were not cleaned.. greezy stuff all over the floor..

Worst hotel . Hair all over the room n bathroom n even on the towels.. Disgusted. left over stuff from who ever was staying before..so definitely rooms were not cleaned.. greezy stuff all over the floor..

None TV remote Side entrance available with room key

Staff was okay , place was horrible , smelled like weed ,people sleeping in cars in vans in the parking lot ,a lots of traffic in and out , noisy , dirty room and bathroom . Booked me into a room where someone was already in , left with trash , urine smell and spots , poop stains mattresses was pictures was taken for proof. Had to rebook another hotel after 15 minutes of checking in. The room was humid , sticky and nasty . Much more but try it out

Staff was okay , place was horrible , smelled like weed ,people sleeping in cars in vans in the parking lot ,a lots of traffic in and out , noisy , dirty room and bathroom . Booked me into a room where someone was already in , left with trash , urine smell and spots , poop stains mattresses was pictures was taken for proof. Had to rebook another hotel after 15 minutes of checking in. The room was humid , sticky and nasty . Much more but try it out

The room was bad smelling and chargers is not warkig when i call they lies to me

The room was bad smelling and chargers is not warkig when i call they lies to me

Absolutely nothing. Everything. 3 locking doors. Having to badge in like it was a prison. The room was filthy.

Ghetto!!! Unprofessional!!! Roaches !!! No class. General manager Moriah lets her staff run all over her! The lazy black guy /light skinned guy who is supposed to be the groundskeeper is rude, tacky,and uncouth. Work on the customer service. Trash in the stairwells all the time. Double locked doors like it’s a prison. Save your money go elsewhere .

Ghetto!!! Unprofessional!!! Roaches !!! No class. General manager Moriah lets her staff run all over her! The lazy black guy /light skinned guy who is supposed to be the groundskeeper is rude, tacky,and uncouth. Work on the customer service. Trash in the stairwells all the time. Double locked doors like it’s a prison. Save your money go elsewhere .

Staff was awesome, and it like a community there. The elevator kept breaking

There wan no one on the office when I arrived at 7pm. So I had to call from my phone for someone to come and check me in. The hallway smelled bad

There wan no one on the office when I arrived at 7pm. So I had to call from my phone for someone to come and check me in. The hallway smelled bad

Toilet was broken

Hotel has a weird policy that you may only enter from the front door. No using the rear or side doors

Pretty easy check in and stuff. The back entry didn’t work but I just walked around. Not a big deal

They canceled my hotel booking day of.

They canceled my hotel booking day of.

Good, elevator was out of order and I was on the 4th floor

Good, elevator was out of order and I was on the 4th floor

New key/room had burned out and flickering bathroom lights. An overpriced so-so place that I PAID HOTELS.COM FOR, THEN THE HOTEL DOUBLE CHARGED ME TOO! HOTELS.CHAOS should be their name

New key/room had burned out and flickering bathroom lights. An overpriced so-so place that I PAID HOTELS.COM FOR, THEN THE HOTEL DOUBLE CHARGED ME TOO! HOTELS.CHAOS should be their name

Clean and safe very basic.

Clean and safe very basic.

The only thing was the floor was sticky and I didn’t see anyone there when I was staying .. missing tv remote .. other than that it was quiet and comfortable

The only thing was the floor was sticky and I didn’t see anyone there when I was staying .. missing tv remote .. other than that it was quiet and comfortable

Pleasant place for rest.

Pleasant place for rest.

There was nobody at the front desk, rang the bell several times, but had to call on the phone.

There was nobody at the front desk, rang the bell several times, but had to call on the phone.

Shower was not working. This place is for contractors. Not family friendly.

Shower was not working. This place is for contractors. Not family friendly.

Absolutely awful experience. The room had bed bugs and they had no other rooms to move us to. The only thing they told us was that they sprayed often. We requested a refund and they would not honor it. I never got my money back from the visit and Expedia was no help either. Do not recommend.

Absolutely awful experience. The room had bed bugs and they had no other rooms to move us to. The only thing they told us was that they sprayed often. We requested a refund and they would not honor it. I never got my money back from the visit and Expedia was no help either. Do not recommend.

The lady at the front was very nice and helpful

The lady at the front was very nice and helpful

The location but we didn't end up staying the staff was very friendly TV didn't work a dog was barking as we waited on elevator just overall didn't feel comfortable

My stay was okay. The rates were low, so I got what I paid for. Checking in went great, the lady at the front desk was very helpful. The room overall was okay, the floors were very clean and the shower/tub was very clean. Some of the cons, the couch and curtains were dirty. There was some confusion later on in the day because they assigned a woman to my room. I came back from getting food and her stuff was at my door. They kind of sent her on a wild goose chase. She said that was the second room they assigned her that already had someone in it.

My stay was okay. The rates were low, so I got what I paid for. Checking in went great, the lady at the front desk was very helpful. The room overall was okay, the floors were very clean and the shower/tub was very clean. Some of the cons, the couch and curtains were dirty. There was some confusion later on in the day because they assigned a woman to my room. I came back from getting food and her stuff was at my door. They kind of sent her on a wild goose chase. She said that was the second room they assigned her that already had someone in it.

Please do not go here at this hotel and rent or stay or pay a week or anything please take your hard and work money somewhere that's very nice respectful and kind and clean

It was worn and dated. There was no one at the front desk in the morning for check out and the keys only opened the front doors. Back doors were o ly accessible from inside the building. There was no ice or shampoo etc.

Needed to check out two days before my original check out day because I didn't have classes for those two days... I had just only found out, and they weren't helpful at all. I was refunded one cent. Not consumer friendly at all.

Needed to check out two days before my original check out day because I didn't have classes for those two days... I had just only found out, and they weren't helpful at all. I was refunded one cent. Not consumer friendly at all.

It’s worst experience, no cleanliness and bad smell, staff is not available,

It’s worst experience, no cleanliness and bad smell, staff is not available,

This place is never consistent. I stay here once a week while traveling for business. On July 5 I rent my usual and was told that no rooms were available I was also told that I should never use hotels.com because they never get things right. The clerk was so rude and dismissive. Last week I stayed in a room that had water damage and mold.

This place is never consistent. I stay here once a week while traveling for business. On July 5 I rent my usual and was told that no rooms were available I was also told that I should never use hotels.com because they never get things right. The clerk was so rude and dismissive. Last week I stayed in a room that had water damage and mold.

Terribke..Big disappointment…the room was smelling so bad and horrible..it felts the same entire lobby and elevators..no shower curtain.Bed was so uncomfortable and noisy.no daily room clean up service..poor cleanliness

Terribke..Big disappointment…the room was smelling so bad and horrible..it felts the same entire lobby and elevators..no shower curtain.Bed was so uncomfortable and noisy.no daily room clean up service..poor cleanliness

Horrible setup. Had to wait like 30 mins to check in, as no one was answering the phone number. Having to wait for someone to open the front desk window just to simply check in, and the rep not finding my Hotel.com reservation and telling me she can’t do anything about it and for me to call Hotels.com directly, to her randomly finding my reservation already printed and ready for me, was an incredibly slow and painful overall stay. 5 outta 10. Wouldn’t recommend.

Horrible setup. Had to wait like 30 mins to check in, as no one was answering the phone number. Having to wait for someone to open the front desk window just to simply check in, and the rep not finding my Hotel.com reservation and telling me she can’t do anything about it and for me to call Hotels.com directly, to her randomly finding my reservation already printed and ready for me, was an incredibly slow and painful overall stay. 5 outta 10. Wouldn’t recommend.

The staff was friendly. But it seemed a bit outdated. The kitchenette area was missing a drawer. The tub has cracks on the side. I will say it was clean so that was a plus. So maybe if your looking for something on the cheaper side this would be it.

The staff was friendly. But it seemed a bit outdated. The kitchenette area was missing a drawer. The tub has cracks on the side. I will say it was clean so that was a plus. So maybe if your looking for something on the cheaper side this would be it.

Horrible, got bit by bed bugs/mites found two dead roaches while I was there. Was suppose to stay for 12 days only lasted 6 days.

Horrible, got bit by bed bugs/mites found two dead roaches while I was there. Was suppose to stay for 12 days only lasted 6 days.

its decent

its decent

Reception area is either closed or No one at the reception. When it was open, I kept ringing the bell, no one came up. Property is pretty dirty. Room was just okay. Deadlock on the door didn't work, refrigerator was corroded etc. Will never stay at this place again for sure.

Reception area is either closed or No one at the reception. When it was open, I kept ringing the bell, no one came up. Property is pretty dirty. Room was just okay. Deadlock on the door didn't work, refrigerator was corroded etc. Will never stay at this place again for sure.

Great stay nice quiet comfortable place

Great stay nice quiet comfortable place

The actual condition does not look like the picture on the website. There is an odor (like smoke) everywhere in the hotel. Only one person works there, and he is too busy and incompetent to address anything since this is his fifth day working there. The location does not look safe. Some people look strange getting in and out, which raises my concern.

The actual condition does not look like the picture on the website. There is an odor (like smoke) everywhere in the hotel. Only one person works there, and he is too busy and incompetent to address anything since this is his fifth day working there. The location does not look safe. Some people look strange getting in and out, which raises my concern.

The property is not kept up, the rooms were adequate and not very clean.

The property is not kept up, the rooms were adequate and not very clean.

Ay least The receptionist was nice and very attentive. The hotel was noisy and smelly, with a constant stream of loud guests and a lingering odor of mildew.

Ay least The receptionist was nice and very attentive. The hotel was noisy and smelly, with a constant stream of loud guests and a lingering odor of mildew.

Na

Na

Na

Na

It 1.5 hours to checkin. Not so clean. Makeshift beds of low quality. Front desk never available. Will not stay here in the future while many better choices are available.

It 1.5 hours to checkin. Not so clean. Makeshift beds of low quality. Front desk never available. Will not stay here in the future while many better choices are available.

Non smoking room and it smelled like smoke so bad, there was a layer of stickiness everywhere

Non smoking room and it smelled like smoke so bad, there was a layer of stickiness everywhere

This was the dirtiest place I have ever stayed in. Not to mention, I rented a two bed room and they didn’t have that available. I had to share a tiny bed with two other people. This place is terrible. We stayed 1 of our 3 nights.

This was the dirtiest place I have ever stayed in. Not to mention, I rented a two bed room and they didn’t have that available. I had to share a tiny bed with two other people. This place is terrible. We stayed 1 of our 3 nights.

TV didn’t work no body could help

TV didn’t work no body could help

No frills I have stayed here many times recently more and more dogs. The elevator smells, if you have allergies don’t stay here. Also bring febreeze as the rooms smell the same they linens smell unwashed 1stay the tv didn’t v work. Second stay no shower curtain 3rd stay ok but I needed to ask for towels this last time was the air conditioner. Did I tell the front desk? Yes! Her response the manager is not here and it’s my last day.

No frills I have stayed here many times recently more and more dogs. The elevator smells, if you have allergies don’t stay here. Also bring febreeze as the rooms smell the same they linens smell unwashed 1stay the tv didn’t v work. Second stay no shower curtain 3rd stay ok but I needed to ask for towels this last time was the air conditioner. Did I tell the front desk? Yes! Her response the manager is not here and it’s my last day.

Na

Na

Clean

Clean

INFESTED WITH ROACHES ! WE CHECKED IN AND IMMEDIATELY CHECKED OUT. they were crawling through the walls and cracks! The bedding and towels were dirty. I was scared to sit anywhere in that room. The tub was disgusting. Omg. The outside of the property did not reflect the inside. This why you cannot judge a book by its cover! Hotel staff were nice tho.

INFESTED WITH ROACHES ! WE CHECKED IN AND IMMEDIATELY CHECKED OUT. they were crawling through the walls and cracks! The bedding and towels were dirty. I was scared to sit anywhere in that room. The tub was disgusting. Omg. The outside of the property did not reflect the inside. This why you cannot judge a book by its cover! Hotel staff were nice tho.

The reservation the month later - not so much

The reservation the month later - not so much

On the positive side, everything seemed to work. TV, fridge, shower, etc. Didn't see any bugs. I needed a cheap hotel on short notice, and this filled my need, but I wouldn't go back.

On the positive side, everything seemed to work. TV, fridge, shower, etc. Didn't see any bugs. I needed a cheap hotel on short notice, and this filled my need, but I wouldn't go back.

They booked the rooms and my guys that work for me get there and they give them a room with one queen bed in one room and 2 queen beds in the other room. I had four guys that needed a bed and we only had 3 beds. I had to rent another hotel to be able to get two rooms with 4 beds total.

They booked the rooms and my guys that work for me get there and they give them a room with one queen bed in one room and 2 queen beds in the other room. I had four guys that needed a bed and we only had 3 beds. I had to rent another hotel to be able to get two rooms with 4 beds total.

Showed up and they didn’t have

Showed up and they didn’t have

Room was clearly not clean when we checked in at 9pm. The hallways and elevator smelled like weed. Bed was unmade and there was trash and used towels from the person who occupied the room before. There was a note posted on a door down the hall alerting that occupant about pest control coming to spray their room. We did not stay the night and went to find another accommodation.

Room was clearly not clean when we checked in at 9pm. The hallways and elevator smelled like weed. Bed was unmade and there was trash and used towels from the person who occupied the room before. There was a note posted on a door down the hall alerting that occupant about pest control coming to spray their room. We did not stay the night and went to find another accommodation.

Last time I was here it was nice and smelled good. This time, it seems like management change... smell of weed in elevator and hall all 3 nights. Which made me feel uneasy will have to find another go to spot when I just need some space.

Last time I was here it was nice and smelled good. This time, it seems like management change... smell of weed in elevator and hall all 3 nights. Which made me feel uneasy will have to find another go to spot when I just need some space.

NA

NA

I had a water bug in my room. The room was not properly cleaned. Staff very professional

I had a water bug in my room. The room was not properly cleaned. Staff very professional

nice

nice

It was amazing! I really enjoyed my stay. I will continue to stay at this property for my vacations and business trips. Their security is excellent.

It was amazing! I really enjoyed my stay. I will continue to stay at this property for my vacations and business trips. Their security is excellent.

Perfectly adequate for our needs, especially for the price. I especially appreciated the kitchen, though other travelers should be aware that the kitchen isn't stocked with anything (no dishes, pots, utensils, etc.) which is in contrast to other similar places we've stayed.

Perfectly adequate for our needs, especially for the price. I especially appreciated the kitchen, though other travelers should be aware that the kitchen isn't stocked with anything (no dishes, pots, utensils, etc.) which is in contrast to other similar places we've stayed.

The heater did not work in my room

The heater did not work in my room

The employees were professional, polite and nice. The smell of the hotel was nice. My only issue was the bed was too soft needed a like more firmness to prevent backache. But would go back again.

The employees were professional, polite and nice. The smell of the hotel was nice. My only issue was the bed was too soft needed a like more firmness to prevent backache. But would go back again.

Secure, friendly, inexpensive. Rooms are big but sorta empty, designed for long term stays. Kitchenettes in the rooms mean the hallways smell like food. Bed was serviceable. This place gets the job done, for cheap.

Secure, friendly, inexpensive. Rooms are big but sorta empty, designed for long term stays. Kitchenettes in the rooms mean the hallways smell like food. Bed was serviceable. This place gets the job done, for cheap.

Look new

Look new

It felt unsafe.

It felt unsafe.

Average at best.

Average at best.

It was amazing!

It was amazing!

Too noisy

Too noisy

Nice

Nice

A reservation was made for an accessible room and it wasn’t available at check in. It was very inconvenient for a handicapped elder visitor guest with walking disabilities :-(

A reservation was made for an accessible room and it wasn’t available at check in. It was very inconvenient for a handicapped elder visitor guest with walking disabilities :-(

Was refused extra towels and sheets, was told they only change out everything, every two weeks. Tv was carved like tic tac toe

Was refused extra towels and sheets, was told they only change out everything, every two weeks. Tv was carved like tic tac toe

Room had roach

Room had roach

In general was good but in some areas the smell of food was to strong.

In general was good but in some areas the smell of food was to strong.

My stay here was ok. I did have to complain several times about the person above me walking hard all times of night and letting their dog bark off and on from midnight til 5 am. I had a few restless days because all you heard was a dog bark. They did offer to move me rooms but I only had a few days left in my stay. I just don’t like the face that the front desk “closes” at 10pm and opens at 9am, the room gets cleaned once every other week (I had to remind them to come clean the room because I was renewing my reservations through hotels.com), and you have to pay for clean towels if it isn’t your “clean day or week”.

My stay here was ok. I did have to complain several times about the person above me walking hard all times of night and letting their dog bark off and on from midnight til 5 am. I had a few restless days because all you heard was a dog bark. They did offer to move me rooms but I only had a few days left in my stay. I just don’t like the face that the front desk “closes” at 10pm and opens at 9am, the room gets cleaned once every other week (I had to remind them to come clean the room because I was renewing my reservations through hotels.com), and you have to pay for clean towels if it isn’t your “clean day or week”.

Horrible. I would not let anyone stay here

Horrible. I would not let anyone stay here

I stayed here for 7 days in November 2024. There is a registered sex offender that resides here. I got the alert that there was one with the same address as this hotel. In addition, These were my issues: 1. Broken blow dryer, when asked if it could be fixed or replaced they stated “there is nothing we can do about it. 2.They annoyingly woke me up on the first morning of my stay to spray for bugs. Despite this, there was still a huge cockroach and a spider in the room several days later. 3. They DO NOT clean the rooms. 4. They gave me only 2 towels for a 7 day stay. When I asked for new towels on day 5, they stated that they charge $3.25 per day for towel exchange, and even though I didn’t ask until day 5 for a towel exchange, in order to get clean towels, I was going to have to pay the daily fee for every day of my reservation even though I would only be getting fresh towels for 2 out of the 7 days. They refused to charge me only for the 2 days I would actually use this service. 5. The room was not cleaned well. 6. Although there is a kitchen, there are NO PLATES, SPOONS, BOWLS, CUPS, etc. you are required to supply these yourself. 7. Their toilet kept clogging up. When I asked for a plunger; they expected me to come down to the front desk to get the plunger, and then carry it through the hotel and back to the room. 8. The WiFi is very slow. This place is really gross. DO NOT WASTE YOUR TIME/MONEY

I stayed here for 7 days in November 2024. There is a registered sex offender that resides here. I got the alert that there was one with the same address as this hotel. In addition, These were my issues: 1. Broken blow dryer, when asked if it could be fixed or replaced they stated “there is nothing we can do about it. 2.They annoyingly woke me up on the first morning of my stay to spray for bugs. Despite this, there was still a huge cockroach and a spider in the room several days later. 3. They DO NOT clean the rooms. 4. They gave me only 2 towels for a 7 day stay. When I asked for new towels on day 5, they stated that they charge $3.25 per day for towel exchange, and even though I didn’t ask until day 5 for a towel exchange, in order to get clean towels, I was going to have to pay the daily fee for every day of my reservation even though I would only be getting fresh towels for 2 out of the 7 days. They refused to charge me only for the 2 days I would actually use this service. 5. The room was not cleaned well. 6. Although there is a kitchen, there are NO PLATES, SPOONS, BOWLS, CUPS, etc. you are required to supply these yourself. 7. Their toilet kept clogging up. When I asked for a plunger; they expected me to come down to the front desk to get the plunger, and then carry it through the hotel and back to the room. 8. The WiFi is very slow. This place is really gross. DO NOT WASTE YOUR TIME/MONEY

The rug on the passage floor wasn’t clean enough. The odd on the passage was not good at all.

The rug on the passage floor wasn’t clean enough. The odd on the passage was not good at all.

Can cook in room

Can cook in room

Good

Good

no kitchen no room services staff not cooperative

no kitchen no room services staff not cooperative

Some broken items in the room.

Some broken items in the room.

Bed has pet hair on covers, went to counter no one was available. Ended up leaving because there seemed to be a homeless person sleeping in the lobby

Bed has pet hair on covers, went to counter no one was available. Ended up leaving because there seemed to be a homeless person sleeping in the lobby

They charge to have the sheets and towels cleaned I had to take my own trash out to a dumpster. I stayed 8 days no one came to clean after I asked the front desk twice. I was told that I have to speak with management about it. The entire experience was horrible. It looks clean on the surface but its extremely nasty

They charge to have the sheets and towels cleaned I had to take my own trash out to a dumpster. I stayed 8 days no one came to clean after I asked the front desk twice. I was told that I have to speak with management about it. The entire experience was horrible. It looks clean on the surface but its extremely nasty

Good experience

Good experience

Convenient

Convenient

Best

Best

Will not stay at this hotel again‼️ you only get one set of towel. Women bath 2 or 3 times a day depending on their situations. It was me and my daughter with 3 day stay.. We used our towel Friday night went back to get some Saturday thought maybe the housekeeper send the sign do not disturb and didn’t the towel, no that was not the case they told us they only do laundry once every 2 weeks!!! I never heard that in my life from a hotel staff.. I will never stay or recommend this hotel not even for a pet!!!

Will not stay at this hotel again‼️ you only get one set of towel. Women bath 2 or 3 times a day depending on their situations. It was me and my daughter with 3 day stay.. We used our towel Friday night went back to get some Saturday thought maybe the housekeeper send the sign do not disturb and didn’t the towel, no that was not the case they told us they only do laundry once every 2 weeks!!! I never heard that in my life from a hotel staff.. I will never stay or recommend this hotel not even for a pet!!!

Horrible wouldnt recommended, dirty bug infested loud drugs and prostitutes EXTREMELY rude staff. Bad odor filthy hall carpets trash in the stairwells kids running in halls dogs barking broken foors and elevator and poor cleaning. Seriously jist avoid it.

Horrible wouldnt recommended, dirty bug infested loud drugs and prostitutes EXTREMELY rude staff. Bad odor filthy hall carpets trash in the stairwells kids running in halls dogs barking broken foors and elevator and poor cleaning. Seriously jist avoid it.

Had bugs in my room. Halls smelled like a mix of air freshener and cigarette smoke.

Had bugs in my room. Halls smelled like a mix of air freshener and cigarette smoke.

Check in customer service was excellent. The furniture was stained and worn. Our room smelled body odor.

Check in customer service was excellent. The furniture was stained and worn. Our room smelled body odor.

Area!

Area!

It was in a great locations.

It was in a great locations.

very dirty and very sketchy people hanging outside the property late at night

very dirty and very sketchy people hanging outside the property late at night

Excellent

Excellent

I love this place

I love this place

I love this place

I love this place

I love it

I love it

front desk clerk pretty useless- my room had no remote for the tv so called him. said he would bring it in about an hour- never showed up. place was fairly clean, extremely bare-bones in terms of amenities.

front desk clerk pretty useless- my room had no remote for the tv so called him. said he would bring it in about an hour- never showed up. place was fairly clean, extremely bare-bones in terms of amenities.

It usually smells of pot smoke and there are pet deposits on every grassy area because people don’t pick it up. Bags of trash are left in the stairwells so roaches are a problem. Some rooms have flood damage from busted pipes.

Indian restaurants are near by with in 3 miles

Smelled like crap! Literally. Run down and just not nice. The smell was awful but the room was ok. TV didn’t work.

Room had trash under bed and also roaches, didn’t get any towels either

The room was dirty had trash under the bed and no towels

There were no staff. Office didn’t open until 9am.

The hotel was a transit spot people where living there long term and they just hung around and it was scary. And the staff was rude as they could possibly be

I did experience a few roaches in the room but overall I will stay there again, it’s convent and safe!

I was very pleased with the room and cleanliness of the hotel. I would recommend staying there!

Googaga

Elevator button on the fourth floor didn’t work to go down. Other than that, friendly staff, clean facility, and the price was reasonable.

Front office staff was not friendly and so rude

And it smelled like cigarettes but it was tolerable. The guy at the desk was also giving us issues, but it was ok since we were only there for a night

I wish it had in unit laundry

All my encounters with staff were positive. The place itself was not as clean as I would prefer. Regularly found dropped food or spilled drinks in common areas as well as dead bugs under my sink. Taking trash out was also very complicated since the dumpster was roughly 8 foot tall and the lid needed to be held open while trying to throw bags over head.

I stayed one week at this hotel. From outside hotel looks new and the mattress was very comfortable. No room service for the entire week that I stayed there. Overall though the hotel stay was good, the main problem is with roaches. They are everywhere and I am surprised to see so many roaches in a new hotel. I will give 3 stars for overall rating.

It was dirty, had cockroaches, no towels, we had a kitchenette nothing to use to cook, the beds were fold out beds horrible and so uncomfortable. People lived there like it was their apartment . It didn’t feel safe with the clientele there for two females. It had a urine smell in the room . The air conditioner was leaking outside and had mold growing on it.