REGENCY INN AND SUITES

I chose this location because of the 8.4 star rating (very good) on Expedia. We normally will stay in one of the main chain hotels when visiting Humble. I asked for an accessible room on the 1st floor because of the stairs. One of the bathroom drains was full of a moldy material. The ceiling in the bathroom had peeling paint and molded spots all over. The room phone was not plugged in nor did it have a cord. Therefore when I contacted the front desk I had to call from my cell phone. The room had no complimentary cups nor ice bucket. The bed was clean. I will not stay at this Regency Inn and Suites again. Maybe the other rooms are better but I wouldn't take a chance.

Always enjoy my stay

So poorly maintained that I only stayed for one night and will be requesting refund from Expedia for the payment on second night.

None

I had to change rooms because a dead roach in the floor of the 1srt room and with my 2 bd room it was abt 6 pieces of hair in my bed! I immediately reported it, and the housekeeper came & change the entire bed setting!!!!!! The hair dryer did not work and it was someone where to sleep that night! The hotels can do better for the rate of pay from each customer!!!!

Clean!!!

Would definitely recommend

they offered coffee but I woke up very early so I'd always have to wake up whoever's on duty or fine whoever's on duty just get a cup of coffee, everybody that stayed in a hotel I think smokes marijuana which is driving me nuts, I had to stay in the handicap room is the only one didn't smell like a marijuana party! I'll walk out of my room and you see marijuana cigarettes all over the ground everywhere and blunts and , yeah I know it's legal but I don't have to smell it constantly, the room was nice the room was big but the floor in the shower was uneven so the water did not drain down the shower drain it just went everywhere so I had to put the fan over to dry the water up sometimes don't like to walk around in the water but the bed was nice and soft so that was good anyways I would give it a 2.5 out of five just because of all the marijuana and uneven floors, hope this helps but the staff was great

This is just a really good budget hotel to stay at!Convenient t IAH

The room appeared clean but smelled of smoke so bad we had to cancel our stay. The manager was very helpful and found us a room at another motel. Thank you Sam for the help!

Wonderful staff and a nice little place. does not look run down anr the upkeep is beautiful. Next to a CVS and close to fast food chains. Great location if you're staying near the airport.

The hotel was great. Traveled alone and had NO issues. Easy check in and out.

clean and well lit up property. I felt safe.

Clean room

Too spensive they offer nothing no shuttle no breakfast no amenities no nothing

Fresh

It was ok The AC unit was terrible and I could hear people running around laughing jumping being crazy around 1am

Decent 3/5

Wonderful

My stay is always good because this hotel is clean bed is comfortable