Wingate by Wyndham Houston Bush Intercontinental Airport

Good

Solo pasamos la noche ahí y salimos muy temprano, el desayuno no estaba listo. Pero nos ofrecieron café o algunas cosas que podían acelerar. Buen servicio

Comfortable, clean, location, pool, nice breakfast. Nothing around it. No shops, no restaurants.

It was clean The parking people were just sitting in there cars almost all night

Passable

Very good

Exceptional

It wasn't the closest hotel to the airport, but the quick free pick-up shuttle service, extremely helpful staff, like-new amenities, cheap snack bar, and free breakfast made up for the distance. We will be staying here again!

Close to airport

Very nice staff and beds were comfortable. Also clean bathrooms. No tv channels on my tv.

Exceptional

Everything

Everything

Convenient!! Close to the airport It’s wasn’t a fresh facility!!! Bugs all in the pool!! Someone broke the switch for the hot tub and staff couldn’t do anything about it! The towels were soggy and soiled to dry off with from the polling area!

Convenient!! Close to the airport It’s wasn’t a fresh facility!!! Bugs all in the pool!! Someone broke the switch for the hot tub and staff couldn’t do anything about it! The towels were soggy and soiled to dry off with from the polling area!

Corner room Slow elevator

Corner room Slow elevator

Exceptional

Bad

Everything good No trash can directly in the room at all. No clean rooms when we returned back to the room. No fresh linen No towels Room was not cleaned up.

Everything good No trash can directly in the room at all. No clean rooms when we returned back to the room. No fresh linen No towels Room was not cleaned up.

Location

N/a Location

Staff are friendly and helpful. Airport shuttle is good

Lovely bed

Staff was friendly and rooms really clean

Staff was friendly and rooms really clean

Exceptional

Exceptional

The location and the price and the staff was extremely excited The breakfast could been better

The breakfast could been better

Everything

Exceptional

Iqbal took really good care of us after we had a last minute booking here due to a flight issue. He was extremely kind and got us checked in swiftly with a very appreciated water bottle and snack which we really needed after our flight fiasco. The towels and linens were clean, the amenities in the room were just what we needed, and the breakfast had many options between hot and continental breakfasts. I have zero complaints!

Iqbal took really good care of us after we had a last minute booking here due to a flight issue. He was extremely kind and got us checked in swiftly with a very appreciated water bottle and snack which we really needed after our flight fiasco. The towels and linens were clean, the amenities in the room were just what we needed, and the breakfast had many options between hot and continental breakfasts. I have zero complaints!

Location was good Cleanliness and odor

Location was good Cleanliness and odor

Exceptional

Tha Bed None

Tha Bed None

Exceptional

Passable

room was clean and staff was friendly

Check in and check out went smoothly. The hotel provides a decent complimentary breakfast

They have all the necessary facilities and amenities in the room so the stay was very comfortable. The shuttle is one strong point of this hotel, I used it twice and we didn’t have to wait for too long in the airport, the instructions from the staff on where to wait were also clear.

Nice and quiet ... clean

Nice and quiet ... clean

Very good staff None

Very good staff None

They have all the necessary facilities and amenities in the room so the stay was very comfortable. The shuttle is one strong point of this hotel, I used it twice and we didn’t have to wait for too long in the airport, the instructions from the staff on where to wait were also clear.

clean and nice room with working AC included breakfast ( eggs , potato, sausage , muffins , pancake that needs to be made and drinks,...) and shuttle to the airport friendly reception Staff tbh good overall, nothing too crazy or too bad. Would go again if i had to stop for the night for the Bush Airport. nothing

The breakfast spread was impressive, with a good mix of hot and cold items. There were fresh pastries, a selection of cereals, yogurt, fresh fruit, and a hot station with eggs, bacon, and sausages. The location was perfect close to the airport, with easy to restaurants, and public transport. It’s clear that the hotel really cares about their guests' experience. I highly recommend this place for anyone looking for a cozy, well-maintained spot to stay . nothing dislike

Superb

The breakfast spread was impressive, with a good mix of hot and cold items. There were fresh pastries, a selection of cereals, yogurt, fresh fruit, and a hot station with eggs, bacon, and sausages. The location was perfect close to the airport, with easy to restaurants, and public transport. It’s clear that the hotel really cares about their guests' experience. I highly recommend this place for anyone looking for a cozy, well-maintained spot to stay . nothing dislike

Staff All good

The person working the front desk the night I arrived was excellent! Very helpful.

The person working the front desk the night I arrived was excellent! Very helpful.

It was clean location was great and staff was helpful and very nice ❤️ The rooms

The breakfast had a good selection. There was something there that everyone could eat Cook the sausage and little more

Great hotel to stay and all around good atmospher.

I really liked that they let me check in a little early so I wouldn't have to wait around.

No pool access at the time I was there.

Room size was exceptional, with a very comfortable king-size bed, nice-smelling sheets and pillowcases, lots of space for my large suitcases, and a great breakfast. Shower fixtures could have been tighter - they were very loose, but functional.

My kids were a little upset that the pool was closed for cleaning

The cleanliness of the room and some staff’s lack of responsiveness to issues.

We didn’t stay. Front desk person was rude. Weren’t pet friendly.

Breakfast is garbage no offense

The hotel is clean and comes with free breakfast and free shuttle which is very helpful for me.

Not generally a good area or easy to get to

Good.

The shuttle was very good environment and the staff was very good 👍

Everything was in good condition and the breakfast is good

Horrible

It was amazing

And the ceiling fan , we couldnt figure out how to get it going . There was no switch or remote . Other than that excellent night stay !

Hotel is out of the way in an industrial area. Room was relatively clean, but beaten up. Even though the hotel was empty, there were people make loud noises at 3 am, smoking marijuana. Breakfast was skimpy. You have to call the hotel to get the shuttle, which was about 30 minutes. No description on the website that you have to call the shuttle to arrange for a pickup. You have to know the hotel number since it's not given, and there are two Wyndham hotels in the area.

Bathroom door struggles to shut. Other than a that, it was good.

Bathroom door struggles to shut. Other than a that, it was good.

Everything was great! No complaints honestly for a quick stay, everything we needed was there. The costumer service was good, as well as the breakfast in the morning and the ride to the airport too.

Everything was great! No complaints honestly for a quick stay, everything we needed was there. The costumer service was good, as well as the breakfast in the morning and the ride to the airport too.

The Heat didn’t work in the room. Then upon inquiring about the “work space” computer blocking a download the attendant hat no idea what I was talking about. He instead repeated what I said. Perhaps consider hiring more knowledgeable employees instead of family

The Heat didn’t work in the room. Then upon inquiring about the “work space” computer blocking a download the attendant hat no idea what I was talking about. He instead repeated what I said. Perhaps consider hiring more knowledgeable employees instead of family

The staff was very nice and the room where decent. The only problem i had was the tub. Its very out of dated compared to the room itself.

The staff was very nice and the room where decent. The only problem i had was the tub. Its very out of dated compared to the room itself.

Very friendly and easy check in

Very friendly and easy check in

My room had ants everywhere; when I went to get a new room they “upgraded” me to a king suite… It was almost as gross as the one with ants, the bathroom was falling apart and still dirty. Unfortunate situation.

My room had ants everywhere; when I went to get a new room they “upgraded” me to a king suite… It was almost as gross as the one with ants, the bathroom was falling apart and still dirty. Unfortunate situation.

The hotel had reached out to us via text before our arrival and the staff actually monitor any text responses to that number. They were super quick to reply to questions texted to them. They let us know exactly how to access the shuttle on arrival. In addition, we were leaving early the next morning for the airport (6 am) It was before they had two people scheduled at the front desk which meant no one was available to leave the front t desk to drive the shuttle van So as part of their service, they called and paid for a Lyft for us. The rooms were clean and spacious. The bathrooms looked a bit tired, but the water in the shower had great pressure and were nice and hot. I would stay there again.

The hotel had reached out to us via text before our arrival and the staff actually monitor any text responses to that number. They were super quick to reply to questions texted to them. They let us know exactly how to access the shuttle on arrival. In addition, we were leaving early the next morning for the airport (6 am) It was before they had two people scheduled at the front desk which meant no one was available to leave the front t desk to drive the shuttle van So as part of their service, they called and paid for a Lyft for us. The rooms were clean and spacious. The bathrooms looked a bit tired, but the water in the shower had great pressure and were nice and hot. I would stay there again.

In the middle of my stay of 4 days recieved a call to come and get my belongings due to power outage. This hotel was the only building affected. The hotel staff will only refund days not used but will not give any incentive for inconvenience. This is wrong having to move off of 2nd floor in the dark. Will not advise this place to anyone

In the middle of my stay of 4 days recieved a call to come and get my belongings due to power outage. This hotel was the only building affected. The hotel staff will only refund days not used but will not give any incentive for inconvenience. This is wrong having to move off of 2nd floor in the dark. Will not advise this place to anyone

The female receptionist and shuttle driver were very nice and friendly. The condition of the hotel was terrible. The room was not deep cleaned and hallways were filthy.

The female receptionist and shuttle driver were very nice and friendly. The condition of the hotel was terrible. The room was not deep cleaned and hallways were filthy.

Good

Good

Very kind man at the front desk.

Very kind man at the front desk.

Staff was AMAZING. The lighting in the room is not the best. Couldn’t really open my curtains because there were workers there working on the roof right in front of my window. Shuttle driver a ABSOLUTELY WONDERFUL. The young lady that checked me in AMAZING! Go ahead and book the room!

Staff was AMAZING. The lighting in the room is not the best. Couldn’t really open my curtains because there were workers there working on the roof right in front of my window. Shuttle driver a ABSOLUTELY WONDERFUL. The young lady that checked me in AMAZING! Go ahead and book the room!

Room. There were roaches in the room. Was told it was non refundable.

Room. There were roaches in the room. Was told it was non refundable.

Excellent

Excellent

The pillow was uncomfortably thick, and the hotel was extremely noisy. We could hear every door opening and closing in the hallway, and around 3 AM the guest in the room above us was running and even jumping, which made it impossible to sleep. Overall, it was a very disappointing stay. 100% Motel level hotel.

The pillow was uncomfortably thick, and the hotel was extremely noisy. We could hear every door opening and closing in the hallway, and around 3 AM the guest in the room above us was running and even jumping, which made it impossible to sleep. Overall, it was a very disappointing stay. 100% Motel level hotel.

Was awesome

Was awesome

Amos and Yuti were phenomenal staff.

Amos and Yuti were phenomenal staff.

Price and amenities.

Price and amenities.

This was probably the worst hotel stay I’ve ever had. Would never recommend

This was probably the worst hotel stay I’ve ever had. Would never recommend

There was no Shuttle at 5 am !

There was no Shuttle at 5 am !

I would stay here again. This hotel was very convenient when flying into IAH airport. They have a shuttle from the airport. The room was very spacious and clean. Check in was efficient. Breakfast in the morning had scrambled eggs, hash browns and sausages.

I would stay here again. This hotel was very convenient when flying into IAH airport. They have a shuttle from the airport. The room was very spacious and clean. Check in was efficient. Breakfast in the morning had scrambled eggs, hash browns and sausages.

Yes

Yes

Staff was very accommodating. I appreciate their proactive measures when a problem was discovered, and they were extremely helpful when we asked to extend our stay.

Staff was very accommodating. I appreciate their proactive measures when a problem was discovered, and they were extremely helpful when we asked to extend our stay.

Yes, no complaints

Yes, no complaints

Amazing

Amazing

It was amazing

It was amazing

Clean room, staff were nice.

Clean room, staff were nice.

Breakfast was great but I was there 5 days and the menu was the same needs more variety on the main hot food

Breakfast was great but I was there 5 days and the menu was the same needs more variety on the main hot food

The shower needs to be updated, paint was coming off walls , bathroom sink water pressure, phone in room didn’t work , no clock in room

The shower needs to be updated, paint was coming off walls , bathroom sink water pressure, phone in room didn’t work , no clock in room

Room was clean and well furnished; the hotel was very cold though and the room key was very finnicky.

Room was clean and well furnished; the hotel was very cold though and the room key was very finnicky.

The staff was courteous. It’s disappointing that I had to go back to the lobby area to get a bucket of ice instead of there being a machine on the 3rd floor. Just a small inconvenience, but overall a nice stay.

The staff was courteous. It’s disappointing that I had to go back to the lobby area to get a bucket of ice instead of there being a machine on the 3rd floor. Just a small inconvenience, but overall a nice stay.

The fact that the area that used to be known as greens point is now know as guns point did not make me feel comfortable.

The fact that the area that used to be known as greens point is now know as guns point did not make me feel comfortable.

Not accommodating

Not accommodating

Stayed 1 night, had to wear crocs in the shower because of mildew. Curtains didn't close and had to clip close at night because of the outside lights. AC was fantastic though

Stayed 1 night, had to wear crocs in the shower because of mildew. Curtains didn't close and had to clip close at night because of the outside lights. AC was fantastic though

Good staff

Good staff

Clean room

Clean room

Nice hotel. Not far from the airport and they have airport shuttle service. I enjoyed the swimming pool too. Will stay there again soon. 😊

Nice hotel. Not far from the airport and they have airport shuttle service. I enjoyed the swimming pool too. Will stay there again soon. 😊

Front desk was polite, and the airport shuttle was super convenient, the breakfast was delicious with a few options. The hotel’s elevator gave out on our last day so we had to carry are suitcases from the third floor down.

Front desk was polite, and the airport shuttle was super convenient, the breakfast was delicious with a few options. The hotel’s elevator gave out on our last day so we had to carry are suitcases from the third floor down.

Everything was ok except the bathroom had mold inside the tub and it was very damp in the room.

Everything was ok except the bathroom had mold inside the tub and it was very damp in the room.

It was an overall good stay just wish the amenities were working properly like the pool and hot tub. It was very hot out there.

It was an overall good stay just wish the amenities were working properly like the pool and hot tub. It was very hot out there.

Staff is very friendly, you sleep delicious.

Staff is very friendly, you sleep delicious.

I like it

I like it

I like it

I like it

Good

Good

Great stay

Great stay

Good property, off the highway, good breakfast, and friendly staff.

Good property, off the highway, good breakfast, and friendly staff.

Nice stay

Nice stay

Very nice and humble staff. Provides airport shuttle out of their regular hour.

Very nice and humble staff. Provides airport shuttle out of their regular hour.

Convenient and cheap if you are flying

Convenient and cheap if you are flying

Good sevice

Good sevice

The property was clean.

The property was clean.

The website of hotel is not what it looks like in person very trashy and when leaving the property I saw truck tail night stole on new vehicle. Not a great place to w/ family and kids.

The website of hotel is not what it looks like in person very trashy and when leaving the property I saw truck tail night stole on new vehicle. Not a great place to w/ family and kids.

I just spent one night because my flight was canceled. But my room was very good!

I just spent one night because my flight was canceled. But my room was very good!

The staff were very accommodating and above all else friendly and respectful. It was a very refreshing thing to see. Kudos.

The staff were very accommodating and above all else friendly and respectful. It was a very refreshing thing to see. Kudos.

We worked with her to get on a different flight the next morning and now she needed a place to spend the night. I called this hotel at 10 pm on a Monday night and explained the situation. They were PHENOMENAL! Once I booked the room, the airport shuttle left to pick up our daughter. She said when she got there, they were amazing and had everything ready for her as she had a very early flight the next morning. I appreciate the staff who helped make a tough situation better and seamless. Thank you so much!

We worked with her to get on a different flight the next morning and now she needed a place to spend the night. I called this hotel at 10 pm on a Monday night and explained the situation. They were PHENOMENAL! Once I booked the room, the airport shuttle left to pick up our daughter. She said when she got there, they were amazing and had everything ready for her as she had a very early flight the next morning. I appreciate the staff who helped make a tough situation better and seamless. Thank you so much!

I really had a lovely stay. I had an overnight and decided to go with Wingate and was not disappointed. I love that the hotel was very clean, smelled amazing, and the staff were all nice and friendly. The room was really nice — clean, comfortable, and had everything I needed. I had a fantastic rest too! The bed was comfy. I did order takeout because I was advised that it was best to avoid being in any unsafe danger by going out at night in the area, but I still felt safe and comfortable during my time there. Highly recommend if you just have an overnight stay and want somewhere comfortable to sleep.

I really had a lovely stay. I had an overnight and decided to go with Wingate and was not disappointed. I love that the hotel was very clean, smelled amazing, and the staff were all nice and friendly. The room was really nice — clean, comfortable, and had everything I needed. I had a fantastic rest too! The bed was comfy. I did order takeout because I was advised that it was best to avoid being in any unsafe danger by going out at night in the area, but I still felt safe and comfortable during my time there. Highly recommend if you just have an overnight stay and want somewhere comfortable to sleep.

A great hotel for a canceled flight. The staff were all incredibly helpful and kind.

A great hotel for a canceled flight. The staff were all incredibly helpful and kind.

This hotel is located off of a highway with a dingy, pothole filled road to enter. The pool was small and filled with bugs and what they call a "spa" is a small dirty hot tub with green colored water. Our keys kept getting deactivated and I had to go down literally every single day of my stay to get them reactivated. Don't waste your money on this location.

This hotel is located off of a highway with a dingy, pothole filled road to enter. The pool was small and filled with bugs and what they call a "spa" is a small dirty hot tub with green colored water. Our keys kept getting deactivated and I had to go down literally every single day of my stay to get them reactivated. Don't waste your money on this location.

Excellent

Excellent

Front desk staff very nice. The bed and sheets did have stains but not bad enough to complain. Room cleaning was not requested during stay so really can’t review that. Breakfast was good. They close the pool promptly at closing time the hot tub jets didn’t work but it was still warm enough to keep me warm while windy outside.

Front desk staff very nice. The bed and sheets did have stains but not bad enough to complain. Room cleaning was not requested during stay so really can’t review that. Breakfast was good. They close the pool promptly at closing time the hot tub jets didn’t work but it was still warm enough to keep me warm while windy outside.

Houston, TX. Again, I have pictures of many of these things.

Houston, TX. Again, I have pictures of many of these things.

Would not recommend this place. Very outdated and it felt dirty. Then I was double charged for my room. But it was later fixed

Would not recommend this place. Very outdated and it felt dirty. Then I was double charged for my room. But it was later fixed

I like it

I like it

Pool, hot tub, and gym were unavailable for most of the stay. Parking is quite limited and not sure if most of those cars were even those staying at the hotel. The staff not once said good morning in the breakfast area even on Christmas morning. There were two friendly staff throughout the stay otherwise the rest were not. Music selection in the hotel shuttle shazamed as “me on top of you”. I personally will not choose to stay here for those reasons.

Pool, hot tub, and gym were unavailable for most of the stay. Parking is quite limited and not sure if most of those cars were even those staying at the hotel. The staff not once said good morning in the breakfast area even on Christmas morning. There were two friendly staff throughout the stay otherwise the rest were not. Music selection in the hotel shuttle shazamed as “me on top of you”. I personally will not choose to stay here for those reasons.

Breakfast was horrible

Breakfast was horrible

Thisna great hotel!

Thisna great hotel!

The check in process was easy. The only inconvenience was no restaurant onsite nor near the hotel.

The check in process was easy. The only inconvenience was no restaurant onsite nor near the hotel.

Low condition

Low condition

My stay was not the best, the elevator was scary and barely worked was moving without the door being closed! I get up to my room, the window was foggy as if I’m in a car hot boxing the room had an awful smell, I went to turn on the air to air it out thankfully that helped. The bathroom, the drain plug was completely loose, I attempted to close it and realized the whole thing comes off. My remote had no back to it, the phone inside the room did not work when I tried to call for more towels. Yeah it served it’s purpose as far as somewhere to lay my head but I will not be returning

My stay was not the best, the elevator was scary and barely worked was moving without the door being closed! I get up to my room, the window was foggy as if I’m in a car hot boxing the room had an awful smell, I went to turn on the air to air it out thankfully that helped. The bathroom, the drain plug was completely loose, I attempted to close it and realized the whole thing comes off. My remote had no back to it, the phone inside the room did not work when I tried to call for more towels. Yeah it served it’s purpose as far as somewhere to lay my head but I will not be returning

Nice staff

Nice staff

Easy access, shuttle to and from airport

Easy access, shuttle to and from airport

It was nice

It was nice

Clerk to send a shuttle to the correct gate. I’m tired & angry about their lousy communication.

Clerk to send a shuttle to the correct gate. I’m tired & angry about their lousy communication.

The lady at frint desk was so professional and helpful in resolving my issues.

The lady at frint desk was so professional and helpful in resolving my issues.

Hot tub didn’t work. Room smells weird

Hot tub didn’t work. Room smells weird

Hotel was fine but no transportation available late or really early.

Hotel was fine but no transportation available late or really early.

The sheets smelled like Clorox

The sheets smelled like Clorox

Conveniently close to the airport with shuttle service.

Conveniently close to the airport with shuttle service.

Booked this hotel after vacationing for a month and I specifically looked for something with a hot tub because it was the last of traveling and wanted to go home relaxed. But no. Pool and hot tub were out of service . The room was clean but found a blood on a pillow .

Booked this hotel after vacationing for a month and I specifically looked for something with a hot tub because it was the last of traveling and wanted to go home relaxed. But no. Pool and hot tub were out of service . The room was clean but found a blood on a pillow .

shuttle bus service first class and readily available.

shuttle bus service first class and readily available.

Perfect stay

Perfect stay

I love it

I love it

I love it

I love it

It was good overall

It was good overall

This hotel saved my day. I had got a Holiday Inn prior in the area that did not have internet. I canceled it and got this one through Expedia . Was a great relief

This hotel saved my day. I had got a Holiday Inn prior in the area that did not have internet. I canceled it and got this one through Expedia . Was a great relief

The staff at the front desk and the two men that worked for the shuttle were all very polite, helpful and professional. Thank you.

The staff at the front desk and the two men that worked for the shuttle were all very polite, helpful and professional. Thank you.

The pillow had blood stain, they didn’t post a notice about their hot tub and was over charged

The pillow had blood stain, they didn’t post a notice about their hot tub and was over charged

When I was in the process of booking this hotel they were mixed reviews but I booked it and did it by faith. When I got there it didn't seem so bad that first night but that following morning I have found a bed bug and while they did reimburse me for that one night and move me to another room it just felt very uneased after that. The staff was pretty nice and very effective with giving me a refund and moving me to another room. But it can't use a lot of work. I was told we'll be open but it wasn't open and it's not going to be open until the end of February. What I stay again no and that's only because of what I found the first night there were cracks in the windows and the bathroom looked a little mildewed. The breakfast is very vague they only serve grits, eggs, sausage, tater tots. And then they have waffles and coffee and cereal and other basic things but it's the same thing everyday

When I was in the process of booking this hotel they were mixed reviews but I booked it and did it by faith. When I got there it didn't seem so bad that first night but that following morning I have found a bed bug and while they did reimburse me for that one night and move me to another room it just felt very uneased after that. The staff was pretty nice and very effective with giving me a refund and moving me to another room. But it can't use a lot of work. I was told we'll be open but it wasn't open and it's not going to be open until the end of February. What I stay again no and that's only because of what I found the first night there were cracks in the windows and the bathroom looked a little mildewed. The breakfast is very vague they only serve grits, eggs, sausage, tater tots. And then they have waffles and coffee and cereal and other basic things but it's the same thing everyday

Good

Almost worth the modest pricing

Good last minute booking. Pool and hot tub appeared filthy though. And hot tub was warm at best

Nice and clean property

Property was great ! rooms are nice and clean & spacious ! i would recommend this hotel ! also have transportation to the airport!

Property is old. Not worth the price of the stay. The smell of incense is super strong and mixed with smell of old unwashed carpets is not a good combination.

I love it

It is a little unfair to judge this property as we arrived in the middle of a crisis following the hurricane. Unfortunately for us the details of the hotel on line and what the experience was were very different. Heads up to the staff for doing their best in very trying circumstances.

I didn’t like we couldn’t swim in the pool it was not cleaned neither day

Rain came in through window sil we had to use towels to stop it up. We called the desk to ask to stay another night. By the time we got down there ( 20 mins later), we were told there were no more rooms. I specifically asked for the room to be held. Not a great experience

Staff was super sweet and helpful

Everything was fine...

Parking lot lighting was lacking

Overall a convenient place to stay. Affordable and close to airport.

It’s was a comfortable stay and it was quiet, which is a great thing compared to most hotels

Easy checkin! Friendly staff! Accommodated my special request quck and easily.

they cancel my stay

The rooms was very very smelly but the front desk people was nice

Young Lady at the front desk was very nice and polite

System was down when I was checking in and I did not get a room that was available. I had to come back to the front desk to get corrected. The remote for the TV had tape on it to hold in the batteries and was not working.

Need some improve en the ceiling of the room.

Great staff, very clean, shuttle to airport and back, everyone very helpful, would definitely stay again!

I love it

Very polite staff very clean property would definitely stay again

It was clean and the breakfast was good

Ac was ok

Great close to airport!

Ns

The breakfast options are very limited, and aren’t the healthiest. So if you have diet limitations make sure to call and ask what they serve.

To be honest, however— I would not stay here again. There is a very strong odor, possibly aggressive cleaning materials, mixed with old/stale smoke? It seems to permeate in the lobbies and all hallways. Our hotel room itself also had a strange smell. It felt clean, just smelly. Because you were unable to open any of the windows, it was difficult to air out. Due to an early morning flight, we tried to ignore it for one night, but I would not have stayed here a second evening. I had chosen this hotel because of the hot tub. It was located outside and adjacent to a freeway— extremely loud to try to sit out there. It was also not hot, perhaps 98° at most, and is in need of being re-finished to be inviting (looks clean— but brown scale stains were unsightly).

Arriving after-hours, shuttle transport wasn’t available. The night property manager had ordered an Uber to pick me up. Fast, clean, courteous service with a smile! We need more places like this one! Keep up the great work!

I was pleasantly surprised that the bed was not so hard or firm. It was a comfortable stay. They have a shuttle and are willing to take you a few blocks away to get fast food and drinks. Our check in clerk was not so friendly though and failed to give us the shuttle schedule for next morning. There’s room for improvement.

I booked this hotel because it had airport shuttle; however, it does not start until 6:00 am and I had to pay Uber to catch my early morning flight. This did not make any sense to me. The staff were professional, pleasant, and very helpful. The room was very clean and comfortable.

Very old and dirty place.

Perfect at this price point

Good one night stay. Staff were helpful. Room was clean. Bed was comfortable. Breakfast was ready. Shuttles were good.

Staff very friendly and easy to work with

I loved it

I love it

I love it

I loved this hotel

Great customer service across-the-board