Four Points by Sheraton Houston Intercontinental Airport

The hotel was clean, resturant meals were great even with the limited menu available during our stay. Reception staff were cheerful and quick and gave all the info needed. Only a 1night stay, good transit service to and from the airport. And a great price.

The digital safe wasn't open and it was locked. The motion detection light inside and next to the hallway door would come on when going to the restroom at night. It was bright so I placed a tissue over it. The refrigerator made an inordinate amount of noise. With the room redone, I was surprised by how old and lumpy the mattress was. Not comfortable by any means. The hardware for ope ing and closing the drapes was on the left side of the AC unit. To operate it, you would have to squeeze between the bed and the AC unit to open or close the blinds. Why not position the hardware on the right side with more accesibility? Staff were great. Liked the 24 hour shuttle service to the airport.

Good hotel for airport proximity. Friendly staff. Frankly a really good spot.

Exceptional

It was close to the airport

Everything is between fair to good. Staffs very friendly & helpful. Old

This was a great place to stay. I certainly appreciated my shuttle ride to the airport. The room was cool, quiet, clean, and comfortable.

Amazing stay! The lady working the bar was awesome and the front desk was really accommodating

Loved all the staff in including the bartender/ breakfast lady

We had a 10 hr layover at IAH so I rented a room for the family to sleep and shower before the next flight. Older property but served its purpose. One of The shuttle drivers was not friendly at all. Before booking, I did not realize it was a smoking hotel which was an inconvenience but my fault not the hotels.

Clean, great staff, delicious breakfast.

Very comfortable room, quiet despite its proximity to the airport. The location is good because it is close to the airport but there is not much to do or restaurants around the hotel. Fot the purpose of our stay this was ok. The staff was very friendly and helpful. The food at the restaurant was good price and although basic, what we ordered was tasty. The shuttle never showed up, so we ended up taking an uber. As we discovered, you have to ring from the airport and ask for it. I wish they would explain this on the booking.com website.Breakfast was good, but perhaps because of a large group of guests, the buffet was not re-filled accordingly. Some areas of the hotel look quite tired but I believe they are renovating.The restaurant does not serve lunch, however they have a little shop where you can get some sandwiches, salads, chips, etc

Superb

We stayed here to utilize the parking and airport shuttle. Parking before our trip was not a problem. However, front desk staff never answered the phone calling for hours trying to set up airport shuttle service for our return and we ended up having to pay an Uber from the airport when shuttle service was supposed to be provided.

Superb

The pool room was very hot plus had a pretty strong bleach smell.

Not so good. Staff wasn’t helpful, coffee was late, property is not clean.

This place sucks, dont stay here. There are a dozen hotels along that road, pick another one.

Was nice place for a quick stay

Great stay