JW Marriott Houston Downtown

Staff was above and beyond

The team at the JW Marriott was next level. Always a clean room, with continuous care. The staff were helpful and went above and beyond any expectations. The food, gym and overall stay was next level. Highly reccomend this hotel

I love love love the bathroom, when booking a room for some quiet time because im a mom and every now and then i need me a mental break and just to wind down, this was perfect for me. the room service, the fresh baked cookies just to say thank you, was top tier. The breakfast was a plus too. Will definitely be going back.. For my first visit first impression, there was nothing that I did not like about it. Everything checked out good for me. Oh if i had to pick, more movie channels maybe for some tv options for those who enjoy a little television.

I love love love the bathroom, when booking a room for some quiet time because im a mom and every now and then i need me a mental break and just to wind down, this was perfect for me. the room service, the fresh baked cookies just to say thank you, was top tier. The breakfast was a plus too. Will definitely be going back.. For my first visit first impression, there was nothing that I did not like about it. Everything checked out good for me. Oh if i had to pick, more movie channels maybe for some tv options for those who enjoy a little television.

I truly valued the staff's sincere commitment to providing exceptional service. Their eagerness to assist made a significant difference in my experience. It was raining when we arrived, and there is construction on Main Street. Umbrellas popped out, and immediate assistance with luggage was offered. I didn't like the untold price of alcohol; it was $90 for a double serving of Woodford Reserve.

I truly valued the staff's sincere commitment to providing exceptional service. Their eagerness to assist made a significant difference in my experience. It was raining when we arrived, and there is construction on Main Street. Umbrellas popped out, and immediate assistance with luggage was offered. I didn't like the untold price of alcohol; it was $90 for a double serving of Woodford Reserve.

We only stayed one night, but the room was clean and the staff was incredible and extremely welcoming.

Everything Everything

Everything Everything

Very clean

Amazing experience

One of the worst hotel experiences I’ve had. Arrived at 4p and my room wasn’t ready. They told me 20 minutes. An hr and 20 later I needed my room to shower and change for a meeting so went to the desk and they somehow found me one. The room was tiny, faced an inner courtyard thing where all I could see was directly into 15-20 rooms, half of which were under construction except the one directly across from me where we could see each other. My room was right by an elevator where I could literally hear it going up and down the entire night. I’ve stayed in many jw marriotts and this was by far the worst. They charged luxury hotel prices also. I’d highly recommend looking elsewhere

Very good

Exceptional

This is way to expensive for what it is. There is no value here.

No

Room was wrong on ck in. Room old and broken items. Not all clean. Hot water issue. Noise issue. Location of room

It would be nice to know if a luxury hotel is under renovation BEFORE making reservations. Was notified by the hotel that the lobby was being renovated after a non-refundable reservation. Valet parking is across and down the street one block requiring guests to walk past several smelly garbage dumpsters to park and retrieve their car. Can't recommend the JW until the renovation is complete. With all that, the room was nice and the staff were courteous.

It would be nice to know if a luxury hotel is under renovation BEFORE making reservations. Was notified by the hotel that the lobby was being renovated after a non-refundable reservation. Valet parking is across and down the street one block requiring guests to walk past several smelly garbage dumpsters to park and retrieve their car. Can't recommend the JW until the renovation is complete. With all that, the room was nice and the staff were courteous.

Exceptional

Superb

Room was spotless

Room was spotless

Amazing stay and amazing hotel

Amazing stay and amazing hotel

The fitness center. The location had a lot of road work.

The fitness center. The location had a lot of road work.

Excellent hotel

Excellent hotel

No Hot water for the 1st night. Just warm water. staff were great as usual. Room was very small for the price they charged.

No Hot water for the 1st night. Just warm water. staff were great as usual. Room was very small for the price they charged.

A lot of construction, I’m sure it’ll be nice to visit when it’s complete !

A lot of construction, I’m sure it’ll be nice to visit when it’s complete !

It was a short drive from the 713 Music Hall. Vallet was moved due to construction.

Amazing services

Amazing services

Friendly staff, good food and drink options on site, nice spacious room

Friendly staff, good food and drink options on site, nice spacious room

Clean upscale without doing too much.

Clean upscale without doing too much.

Fabulous stay! I mentioned we were celebrating a birthday and we were greeted with a special card and dessert in our room when we first walked in. Great service and delicious restaurant in house as well.

Fabulous stay! I mentioned we were celebrating a birthday and we were greeted with a special card and dessert in our room when we first walked in. Great service and delicious restaurant in house as well.

Nice but out dated for the price also no valet in front of the building you have to carry your suitcase across a busy street

Nice but out dated for the price also no valet in front of the building you have to carry your suitcase across a busy street

Only egg station is fresh

Only egg station is fresh

Yes egg station is fresh. Room clean.

Yes egg station is fresh. Room clean.

Construction in progress and my room was too small

Construction in progress and my room was too small

The road construction makes it a little confusing for check in and parking but the hotel is beautiful and the staff does all they can to smooth over the difficulties with the entrance being blocked We loved our stay

The road construction makes it a little confusing for check in and parking but the hotel is beautiful and the staff does all they can to smooth over the difficulties with the entrance being blocked We loved our stay

Exceptional

.

.

Good

Good

Service was excellent as expected

Service was excellent as expected

Clean rooms. Great views of downtown.

Clean rooms. Great views of downtown.

In front street was construction

In front street was construction

Front desk attendant went abobe and beyond to ensure our stay was pleasant.

Front desk attendant went abobe and beyond to ensure our stay was pleasant.

Room was clean and properly set up. staff was very friendly and professional

Room was clean and properly set up. staff was very friendly and professional

Cleanliness and the staff

Cleanliness and the staff

The design ,decoration and room. View and location. The staff was really friendly and great. The wifi was an overall pain to connect to compared to cheaper hotels. The carpet had a bad smell at a heated room temp. When you did get through the difficult connection process to the internet, the internet speed was horrible and you'd need to pay even more for tolerable speeds. The hdmi connection didn't work on the TV either. The Griffin Lounge Breakfast was greatly disappointing. Parking situation was also tedious and confusing; they own no parking.

The wifi was an overall pain to connect to compared to cheaper hotels. The carpet had a bad smell at a heated room temp. When you did get through the difficult connection process to the internet, the internet speed was horrible and you'd need to pay even more for tolerable speeds. The hdmi connection didn't work on the TV either. The Griffin Lounge Breakfast was greatly disappointing. Parking situation was also tedious and confusing; they own no parking.

Love the room very kind personal at the check in.

Love the room very kind personal at the check in.

Not hot water in my room, ghat was in my drink and around the bar, paid for valet when I could’ve parked it myself. Had to walk to get my car because hotel being renovated why should I pay for valet when I had to walk back and forth down the block to get my car. I complained a couple times and they didn’t care or give any amenities or anything

Not hot water in my room, ghat was in my drink and around the bar, paid for valet when I could’ve parked it myself. Had to walk to get my car because hotel being renovated why should I pay for valet when I had to walk back and forth down the block to get my car. I complained a couple times and they didn’t care or give any amenities or anything

Uneducated reception employees

Uneducated reception employees

Our room was ready when we arrived at the hotel a little bit earlier than check-in. Chloe at the front desk was amazing. She helped us the entire time we were there and was fabulous at her job. Jose, the Bellman was very helpful at checkout. And not to forget, Mr. Charles and Logan were excellent at their job of getting us to the convention center and back on time. The entire trip was great with the staff that was at the hotel.

Our room was ready when we arrived at the hotel a little bit earlier than check-in. Chloe at the front desk was amazing. She helped us the entire time we were there and was fabulous at her job. Jose, the Bellman was very helpful at checkout. And not to forget, Mr. Charles and Logan were excellent at their job of getting us to the convention center and back on time. The entire trip was great with the staff that was at the hotel.

Staff was very friendly Breakfast not open buffet

Breakfast not open buffet

Amazing

Amazing

Loved the robes

Loved the robes

It was our anniversary and my wife’s birthday. My wife had to work all day so I got to the hotel before her. The hotel staff would not let me check into the room because the reservation was in my wife’s name. I had an email with the confirmation,

Great.

Great.

Superb

Clean room

Clean room

Exceptional

Helpful staff, clean, transportation

Helpful staff, clean, transportation

Clean rooms, great staff

Clean rooms, great staff

This property is under construction which means there are barriers up and you will drag your luggage across the street by yourself after valet parking across the street. THE STAFF IS WONDERFUL, but the rooms are the size of a closet.

This property is under construction which means there are barriers up and you will drag your luggage across the street by yourself after valet parking across the street. THE STAFF IS WONDERFUL, but the rooms are the size of a closet.

Very nice and spacious rooms, very clean and upgraded rooms. Very helpful front desk and always welcoming guests.

Very nice and spacious rooms, very clean and upgraded rooms. Very helpful front desk and always welcoming guests.

I liked the staff. They were all so nice and helpful. The price was a tad outrageous I thought.

I love it is my favorite place to stay

I love it is my favorite place to stay

The room was great and so were all the employees! It was very clean and the breakfast was nice. The room we were in felt very luxurious and comfortable They have renovations going on and some streets are blocked off. They have temporarily set up valet across the street. Overall I feel like the good attitudes, the professionalism of the staff, and the beautiful room helped me get over those small things. I still recommend to everyone in the area

Pictures looked amazing but didn't say that everywhere around the front entrance, entryway of lobby where under construction. Not to mention out of 4 elevators only one wprked. We waited 20 mins

Pictures looked amazing but didn't say that everywhere around the front entrance, entryway of lobby where under construction. Not to mention out of 4 elevators only one wprked. We waited 20 mins

Great location for Astros game, dining and shopping.

Great location for Astros game, dining and shopping.

The Homeless people that's around your hotel that bothered you

Room was not cleaned until late in day. Front desk receptionist on first day was condescending when asked questions about parking and luggage.

Room was not cleaned until late in day. Front desk receptionist on first day was condescending when asked questions about parking and luggage.

I got to the hotel at 11:30pm. At check-in, I only asked for 1 thing from this hotel. I said please wake me up at 7am with a wake up call. I did not get a wake up call at all. I don’t know how this hotel got a 5 star rating. The pillows are not comfortable. There is no extra pillow in the closet. The mini bar just had 2 bottles of water, no drinks/snacks. 4 star hotel vibes. Spend your money elsewhere

I got to the hotel at 11:30pm. At check-in, I only asked for 1 thing from this hotel. I said please wake me up at 7am with a wake up call. I did not get a wake up call at all. I don’t know how this hotel got a 5 star rating. The pillows are not comfortable. There is no extra pillow in the closet. The mini bar just had 2 bottles of water, no drinks/snacks. 4 star hotel vibes. Spend your money elsewhere

Best hotel ever!

Best hotel ever!

The hotel it self was nice the stay was interrupted by construction early in the morning, we had to argue to get accommodations and a better room .

The hotel it self was nice the stay was interrupted by construction early in the morning, we had to argue to get accommodations and a better room .

Nice, clean, convenient location. No self parking as it was was under construction, mandatory valet parking $60/day!

Nice, clean, convenient location. No self parking as it was was under construction, mandatory valet parking $60/day!

Valet parking drop off was easy to miss, and I did. Had to drive around and try again. The construction going on in the building next to the hotel was unsightly. The quality of the bedding and furniture in the room was “okay” but not what I expected from a premium brand hotel. I am not saying it was bad; it just wasn’t as nice as what I’ve experienced at other J.W. Marriot Hotels

Great location for my needs

Great location for my needs

Great place to stay. Close to Astros field.

Great place to stay. Close to Astros field.

Nice and clean hotel. The staff was very nice. The only problem is the construction next to the property.

Nice and clean hotel. The staff was very nice. The only problem is the construction next to the property.

Very nice rooms

Very nice rooms

Loved the bar and restuarants If there was a pool it would have been perfect

Elevators were small only three out of four worked. Wasted for about 15 minutes for elevator finally just took the stairs.

Elevators were small only three out of four worked. Wasted for about 15 minutes for elevator finally just took the stairs.

I would have given 5 stars all around, but the elevator situation there is ridiculous. The staff is excellent! Everyone was very friendly and accomodating. We had a great stay.

I would have given 5 stars all around, but the elevator situation there is ridiculous. The staff is excellent! Everyone was very friendly and accomodating. We had a great stay.

I messed up my reservation, but the staff helped me put the pieces together. Thank you Lisa for your patience! The property was wonderful!

I messed up my reservation, but the staff helped me put the pieces together. Thank you Lisa for your patience! The property was wonderful!

Beautiful hotel. Hospitable staff!! Hate construction thats going on outside but i would stay again!!

Beautiful hotel. Hospitable staff!! Hate construction thats going on outside but i would stay again!!

Very clean, nice decor! Loved the soaking tub and ambiance of the room. The elevators took forever and a day to get to each floor.

The whole experience was unexpectedly amazing, we were highly impressed and pleased with the hotel/room, we will definitely revisit

The whole experience was unexpectedly amazing, we were highly impressed and pleased with the hotel/room, we will definitely revisit

Terrible place old under construction valet parking a joke the room was super small will ever stay at a jw marriott again and will let all my friends know

Terrible place old under construction valet parking a joke the room was super small will ever stay at a jw marriott again and will let all my friends know

I didn't like my view. I paid for city view and ended up on the 4th floor, facing an office building. So in my case, the price wasn't worth what I received.

I didn't like my view. I paid for city view and ended up on the 4th floor, facing an office building. So in my case, the price wasn't worth what I received.

Beautiful property, great staff

Beautiful property, great staff

Wonderful stay!

Wonderful stay!

Will definitely stay here again!

Will definitely stay here again!

Blackout curtains are a fail. Doors are very squeaky in rooms/ between room sections and hard to be quiet if you want to be. Staff were often using elevators loading them with dirty dishes, laundry, etc when there are dedicated work elevators. Parking situation was a mess. Construction made it worse but an added hassle if you have a car. Staff were awesome. Very friendly and willing to go above and beyond.

Blackout curtains are a fail. Doors are very squeaky in rooms/ between room sections and hard to be quiet if you want to be. Staff were often using elevators loading them with dirty dishes, laundry, etc when there are dedicated work elevators. Parking situation was a mess. Construction made it worse but an added hassle if you have a car. Staff were awesome. Very friendly and willing to go above and beyond.

Accommodating staff and excellent facilities

Accommodating staff and excellent facilities

Great Stay.

Great Stay.

Wonderful property and amenities. So many dining options in walking distance. The area is under construction in front of hotel but with one bag each, we were able to maneuver just fine. Top notch bartenders (Mike & Ike). Staff was on point with everything. I would choose this location again.

Wonderful property and amenities. So many dining options in walking distance. The area is under construction in front of hotel but with one bag each, we were able to maneuver just fine. Top notch bartenders (Mike & Ike). Staff was on point with everything. I would choose this location again.

Si tienes oportunidad de hospedarte ahí, desaprovéchala. No hay relación precio-servicio. Definitivamente deben de mejorar en todo.

Si tienes oportunidad de hospedarte ahí, desaprovéchala. No hay relación precio-servicio. Definitivamente deben de mejorar en todo.

Great stay

Great stay

Perfect 10 out of 10 other than the pillows.

Perfect 10 out of 10 other than the pillows.

Great service from the staff. My only thing I wish was that they had a pool. Even without, my stay was still a great experience.

Great service from the staff. My only thing I wish was that they had a pool. Even without, my stay was still a great experience.

The staff was friendly, the convenient breakfast was delicious. The city view was everything and I absolutely loved the room/tub!!

The staff was friendly, the convenient breakfast was delicious. The city view was everything and I absolutely loved the room/tub!!

The desk chair in room 2107 needs to be replaced or recovered.

Unbelievable hospitality

Unbelievable hospitality

Nice

Nice

Two of the nights there the hot water was not working

Two of the nights there the hot water was not working

It’s very secure. I didn’t like the construction and how confusing it was to get valet parking. It’s in a garage on the 10th floor and then you have to go from one elevator to the next elevator to locate the hotel vs the parking. It’s just a mess!

The location in a long walk from the garage/ vallet being on the 10th floor

The location in a long walk from the garage/ vallet being on the 10th floor

I paid good money to stay the weekend here and my room was next to a construction site.. Friday & Saturday the noise was ridiculous…

I paid good money to stay the weekend here and my room was next to a construction site.. Friday & Saturday the noise was ridiculous…

Passable

.

.

Staff are very welcoming and accommodating, rooms are lovely, and the hotel is in a good location.

Staff are very welcoming and accommodating, rooms are lovely, and the hotel is in a good location.

I

I

There was mishaps in delivery of Anniversary foods items chicure board and strawberries. Items were ordered prior to trip to be in room prior to arrival. They were not delivered. Called 7pm to inquire why delivery did not happen and to ask for a microwave. Microwave was delivered but still no food. The next day advised Michelle front desk Supervisor and she was wonderful. She gave us a food credit which was nice. We were out all day and when we arrived back to the room chicure board and strawberries was on the table. Classy! I left a nice Google message with Michelle's name in it. Thank you Michelle.

Not enough towels in the room

The hotel is very nice but it is currently under construction leaving the valet in a separate building on the 10th floor. The hotel was very clean. I did not care for anything in the restaurant.

The hotel is very nice but it is currently under construction leaving the valet in a separate building on the 10th floor. The hotel was very clean. I did not care for anything in the restaurant.

alot of construction, would have liked to know prior to booking.

alot of construction, would have liked to know prior to booking.

Excellent!

Excellent!

I absolutely didn’t like the construction and inability to drop off curbside and valet curbside. There should’ve been a discount for valet

Underwhelming stay. Valet parking was an inconvenience and like navigating a maze. Spa was over priced and OKAY for $500. Should have went with my first mind to book Four Seasons for my Anniversary. Not going back.

Underwhelming stay. Valet parking was an inconvenience and like navigating a maze. Spa was over priced and OKAY for $500. Should have went with my first mind to book Four Seasons for my Anniversary. Not going back.

Outside is under construction so you have to travel up and down to get to the property and rooms. Being elderly it was too much for me.

Outside is under construction so you have to travel up and down to get to the property and rooms. Being elderly it was too much for me.

Perfect

Perfect

We had a great time. The room was beautiful, the food was great, and the staff was lovely. The hotel was undergoing construction so we couldn’t explore much but would stay again.

We had a great time. The room was beautiful, the food was great, and the staff was lovely. The hotel was undergoing construction so we couldn’t explore much but would stay again.

Typically JW Marriott is a solid place to stay. Quaint, clean, friendly staff, excellent service beginning with the bellmen on. However, a few hours prior to arrival, we received notification that the hotel was under renovations & the valet drop was moved to the 10th floor of a parking garage. It was like a maze to get to the hotel lobby. My guess it prob took take at least 10min for a round trip to and from the valet. The front desk person was friendly and very personable, matter of fact the entire hotel staff provided excellent service. The room was spacious and clean, with zero view. Our view was that of other JW hotel rooms & construction/destruction. Our room did not directly face the construction, we could see the rooms under renovation to our right. Work began between 7am-8am Saturday morning with loud banging. We could literally see the work happening. Good thing for us, we left our curtains closed and our room by 9am and did not return until after 10pm; however work resumed Sunday around 8am. Although we LOVE staying at this particular JW because of the small size and excellent service. I just wish we would have know about construction or been put on a floor that was not at construction level. I did not complain to the front desk as we were in for a quick trip and did not spend much time in the hotel. If you are staying ask about construction status.

Typically JW Marriott is a solid place to stay. Quaint, clean, friendly staff, excellent service beginning with the bellmen on. However, a few hours prior to arrival, we received notification that the hotel was under renovations & the valet drop was moved to the 10th floor of a parking garage. It was like a maze to get to the hotel lobby. My guess it prob took take at least 10min for a round trip to and from the valet. The front desk person was friendly and very personable, matter of fact the entire hotel staff provided excellent service. The room was spacious and clean, with zero view. Our view was that of other JW hotel rooms & construction/destruction. Our room did not directly face the construction, we could see the rooms under renovation to our right. Work began between 7am-8am Saturday morning with loud banging. We could literally see the work happening. Good thing for us, we left our curtains closed and our room by 9am and did not return until after 10pm; however work resumed Sunday around 8am. Although we LOVE staying at this particular JW because of the small size and excellent service. I just wish we would have know about construction or been put on a floor that was not at construction level. I did not complain to the front desk as we were in for a quick trip and did not spend much time in the hotel. If you are staying ask about construction status.

Main street under construction

Main street under construction

There is construction right in front the Marriott during my whole stay. I had booked the hotel at twice the price of surrounding hotels because of convenience of access on Main Street. Unfortunately, the entire block on Main Street is blocked and inconvenient and the Marriott still charges their regular prices even when it is not worth the value. AC Hotel, Le Meridien or Aloft would have been half the price and more convenient. The staff wanted to recognize the troubles with a 5k points voucher which is worth about $20 -- not really commensurate with a 7-day stay during the New Year holidays.

There is construction right in front the Marriott during my whole stay. I had booked the hotel at twice the price of surrounding hotels because of convenience of access on Main Street. Unfortunately, the entire block on Main Street is blocked and inconvenient and the Marriott still charges their regular prices even when it is not worth the value. AC Hotel, Le Meridien or Aloft would have been half the price and more convenient. The staff wanted to recognize the troubles with a 5k points voucher which is worth about $20 -- not really commensurate with a 7-day stay during the New Year holidays.

To many homeless people around and Norse unity at the door

To many homeless people around and Norse unity at the door

Check in was terrible arrived 3, rooms available at 5pm. No drivable access to front door. Carried luggage from parking garage to rooms. Quality location; personable staff.

Check in was terrible arrived 3, rooms available at 5pm. No drivable access to front door. Carried luggage from parking garage to rooms. Quality location; personable staff.

Did not enjoy my dining experience due to staff having extremely loud personal conversations.

Did not enjoy my dining experience due to staff having extremely loud personal conversations.

The hotel in general is very clean everything was super nice just the parking situation wasn’t the best because they are fixing the street it would take you to so many elevators just to get to the lobby and the parking garage was horrible but that’s just because they are fixing the street right in front of the entrance but other than that the hotel is amazing

The hotel in general is very clean everything was super nice just the parking situation wasn’t the best because they are fixing the street it would take you to so many elevators just to get to the lobby and the parking garage was horrible but that’s just because they are fixing the street right in front of the entrance but other than that the hotel is amazing

Staff were pleasant, bed was very comfortable.

Staff were pleasant, bed was very comfortable.

Parking was horrible.

Parking was horrible.

Older hotel, infrastructure needs work. Room door handles very difficult to operate. TV remotes OLD and are semi functional. How hard is it to get a TV remote that works?Room service coffee cups are too small and not functional for people with larger hands. Room service large coffee pot old and hard to pour. Just an old worn out hotel. Not up to JW Marriott standards.

This wa a great, classy and very upscale property. Service was top tier

Staff was great.

I like everything about the property. I just spent one night there with my boyfriend and we both loved it. Amazing place.

We stayed on the second floor and you could hear everything above me. I booked this hotel for 2 days and I barely got any sleep the first night. It sounded like it was kids above me jumping or someone dragging something across the floor. The walls are thin, the noise outside from the train and the vacuum from housekeeping kept me up. I would never stay here again!

N/a

Clean hotel and very nice room (Executive King) but no parking garage or parking validation which was inconvenient and an extra cost.

Very amazing from the staff to check out

Overall, the stay was fine. However, I was disappointed that the area around the property was under construction making it very accessible unfriendly for anyone with a disability. The staff did try to make accommodations, but valet and parking outside of the hotel was unsatisfactory. Due to construction, valet was a block down the street meaning that you had to walk a block in the rain with your luggage to get to the hotel entrance. The same is true for self-park. It rained my entire stay. As someone who has a walking disorder, it was very challenging, and I had no forewarning that this would be the scenario.

Initially, they put me in the wrong room but they were very quick and friendly about rectifying it and getting me to the deluxe suite I reserved. I forgot the young man's name at the front desk, but he was great (he wears glasses). Nada, my waitress at the 806 Lounge/Restaurant, was amazing, friendly, and very attentive. She was great! My spa session was the best I've had compared to some other places and they really rolled out the red carpet for me.

Hotel staff is fantastic. Our room was very spacious and very comfortable beds as well. Thank you Jose, Marcos and Michelle.

Marriotts are the best for the price!

Excellent customer service

Excellent staff, perfect room, quiet and comfortable

Lovely hotel with an excellent spa!

Everyone was so helpful and ready to assist at anytime. We enjoyed our stay.

older not updated like most bonvoy properties

Great Stay

Needs a purchase store or a place to buy disinfectant spray

great

The hotel was impecable and the food was amazing. Outside is very noisy with the train right outside and construction next door

The room was amazing. The staff were awesome and the restaurants dishes were delicious. I will definitely stay here again!

This is an amazing place to stay!

Too much construction. Limited space to use valet because construction zones blocking off areas

no hot water when showering

Stay during construction. Also, didn’t have coffee with the coffee maker available

The neighborhood is dirty

The experience during my stay here was very nice, staffs were very attentive, accommodating and friendly. I was shocked the hotel didn’t have a pool though . Never the less the spa experience was amazing . The hotel is located downtown close to other restaurants aswell .

Cute little hotel within close proximity of most things in downtown Houston. Rooms are decorated very modern and the lobby was very chic. I will definitely consider staying again.

Good central location w clean amenities

Very nice room and surroundings! Enjoyed!

Everything was great. Superior staff.

Wonderful hotel. Staff was extremely pleasant. Spa was amazing.

Every nice.

Exceptional customer service.

Top tier customer service. Requested a microwave at 1am and they brought one up promptly and the room was clean and loved the tub and shower! Best hotel in Houston !