Comfort Suites near Westchase on Beltway 8

Passable

it was ok not many chocies

Location Not enough handrails in the bathroom

Around 12am, people banging on the door, ask us to open the door. Initially I thought they knock on the wrong door, but they keeps banging. My husband went to the door look through the peephole. 1 each on the side, 2 at the middle, black guys with angry looking, keep banging on the door. We did not open or talk to them. Finally they left. In the morning. My husband complains to the front desk young Chinese la dy. She said she personally escort them out. My husband said: you personally escort them out? I do not believe you. I think you are in with them.

Very clean Everything was good

Poor

Elevator did not work

They have a no smoking sign on the outside of the building but they sell vape supplies at the front desk. The smoke alarm in our room was missing completely. It smells terrible. There was mold. Plus there was no hot breakfast on weekdays.

Clean rooms staff was nice. Elevator did not work

Staff was very helpful and attentive

Elevator was Out of Service, No Hot Water and Front Desk was not very Helpful

Room carpet is stinky. Need to be washed.

_ Elevator did not work. Everything was old and worn out. It needs to upgrade.

Good

Size of the room They gave my son and brother a room that smelled like mildew/mold.

They gave my son and brother a room that smelled like mildew/mold.

So I’ve been to this property probably about 4 times and this visit was definitely different. Somewhat disappointed but first the complimentary breakfast was not the same. They had waffles, bread, some fruit, cereal and yogurt. Usually that would include freshly cooked eggs and sausage (mind you my stay was for 4 days). I had to go purchase breakfast outside the hotel. I was told to exchange my towels for new towels. The issue with that was she gave us back thin/rough small towels with stains on them including the big towels. The towels originally in the room were perfect, big, plush towels. I told her those were not the same towels we received in the room and she claimed that they ran out of the big towels. If you’re going to trade towels then it should be the same kind of towels. She pretty aggravated me because she didn’t even try to go above and beyond to accommodate something that she should already be aware of. There is mold in the showers and lighting in the room and bathroom was not enough. Other than that the price I paid for should have been maybe $75 or less because it’s like they cut a lot of extra amenities out and did budget cuts. The pool had debris in it so you wouldn’t feel comfortable getting in there. Unfortunately this will be our last time coming here.

Exceptional

I did not partake in the breakfast as I had somebody make breakfast for me each morning that I was in Houston. She was a former chef so she feeds me well. I like the location as it is close to China town which is nice for both her and I. The hotel is in need for some TLC. The outside has places where the stone siding has come off, there is fraying on the hallway carpets, the elevator was hot and was out of order for a couple of days. The shower was very low pressure and was hard to wash in. There was a hole in the wall next to the closet and then a hole in the closet. At 100 dollars a night this should be better. I will check my account to make sure the 100 dollar deposit hold is released in full. My room number was 311.

I did not partake in the breakfast as I had somebody make breakfast for me each morning that I was in Houston. She was a former chef so she feeds me well. I like the location as it is close to China town which is nice for both her and I. The hotel is in need for some TLC. The outside has places where the stone siding has come off, there is fraying on the hallway carpets, the elevator was hot and was out of order for a couple of days. The shower was very low pressure and was hard to wash in. There was a hole in the wall next to the closet and then a hole in the closet. At 100 dollars a night this should be better. I will check my account to make sure the 100 dollar deposit hold is released in full. My room number was 311.

Pleasant

Everything was broke at this place. Elevator did not work, washer and dryer were broken and when you talk to the staff they have no answer of try to blow you off worst staff ever

The elevator was broken

Ok No ecslander

Ok No ecslander

The location was great. I didn't like they put me in a room that smelled like dog when I didn't have a pet! They did move me to a better room that was very comfortable and clean. Worst part was not having good breakfast, just a waffle machine, cereal, and toast. Not worth the cost to stay

The location was great. I didn't like they put me in a room that smelled like dog when I didn't have a pet! They did move me to a better room that was very comfortable and clean. Worst part was not having good breakfast, just a waffle machine, cereal, and toast. Not worth the cost to stay

Exceptional

Good

Staff are very nice and provided us excellent customer service! Areas of improvement are checking if all outlets work, and shower curtains need replacement.

Room and bathroom were okay. I mostly enjoyed the layout, not the actual room. There was stuff stuck all over the walls from a previous guest, burn holes in the pillow case, and housekeeping STOLE my shirt that I accidentally left hanging in the closet. The fridge made a loud buzzing noise all night as well and the elevator was out. People were running all around the hotel. It was just a hot mess.

Room and bathroom were okay. I mostly enjoyed the layout, not the actual room. There was stuff stuck all over the walls from a previous guest, burn holes in the pillow case, and housekeeping STOLE my shirt that I accidentally left hanging in the closet. The fridge made a loud buzzing noise all night as well and the elevator was out. People were running all around the hotel. It was just a hot mess.

Good

Broken elevator, broken light, broken lock.

Broken elevator, broken light, broken lock.

Exceptional

Parking was easy , house keeping wants you to bring towels down to get replaces , toilet didn’t work in room for 2 days ,

Bad

The bed was comfortable It smelled like pot. The floor wasn’t vacuumed. No light in the middle area. NO PEEP HOLE GLASS!!! You could see right into the room !!!!! The other rooms bathroom faucet barely worked.

The television set wasn't working. All the rooms had a musty, stale smell from wet carpets. Had to change two rooms before getting one I could manage to stay in.

Parking safe, alot of space

The service was great there were no problems!

Everything was great

Breakfast was ok established was clean kind staff. My room smelled horrible me and my daughter got a headache trying to sleep in room. Bed was comfy but the odor was foul and strong. Had my daughter in town for a college visit the staff said no other rooms to switch to I was very disappointed.

Our room was excellent. Beds comfortable, accessible, a closet, AC was good. Everything was clean, breakfast was very subpar but fine at best. Staff were VERY friendly. For the price, you literally cannot ask for more. Nothing negative to say.

Our room was excellent. Beds comfortable, accessible, a closet, AC was good. Everything was clean, breakfast was very subpar but fine at best. Staff were VERY friendly. For the price, you literally cannot ask for more. Nothing negative to say.

It’s a charge for everything

They charge you to much they took my money I over paid them for my 7 day stay and the staff was poor house keeping never came even after requesting them for service like they said

Staff was rude and bad

Staff was rude and bad

Paid $ 100 deposit and always return to your bank 2 weeks after if they don't forget ..

Hotel check out is 11:00 charge 15.00 for 1hr late check out. No hot breakfast just cereal toast fruit yogurt waffles

Rude bad service. I came to check in early and when I came a bit too early. They said if I didn’t come back at the actual time I would have to leave or they would call the cops. Never coming back

I never expected it to be as good as it was, the place was neat and comfortable.

Location to Bellaire is excellent. Cuts corners. We stayed multiple nights and found out of you do not request full room service, you have to take towels down to the front desk to get new ones. The new ones are the junk smaller towels they give you at the swimming pool! My iron didn’t turn on. After waiting a few hours and having to go back down and ask them for a replacement AGAIN, they claimed there was no replacement. I told them I would check-out and request a refund if that’s the case since all my clothes required ironing. They finally brought me another one….which was also broken!!! It turned on but had a crack and leaked water. When I asked the cleaning staff for another replacement, she told me to go back to the front desk. We will not be back. If you don’t run into any issues during your stay, then it’s OK. IF there are problems, good luck.

Okay, nothing special

Okay, nothing special

The first room we stayed in was not up to standards.

The first room we stayed in was not up to standards.

Spacious room, friendly staff

Spacious room, friendly staff

I’ve stayed many times and I’ve always had a comfy clean stay . This last time , there were no little towels , room was very warm during the night . The AC wouldn’t get cold til it was down to 65, the first night the elevator was out and a big cockroach was in the RR . I think it was a bad time to book for me . Other than that staff is always great!

I’ve stayed many times and I’ve always had a comfy clean stay . This last time , there were no little towels , room was very warm during the night . The AC wouldn’t get cold til it was down to 65, the first night the elevator was out and a big cockroach was in the RR . I think it was a bad time to book for me . Other than that staff is always great!

Bad they don’t You use elevator

Bad they don’t You use elevator

all

all

I never got a chance to stay there y'all stole my money that's what you did you stole my money never gave me my refund back so what more can I ask for y'all nothing but thief

I never got a chance to stay there y'all stole my money that's what you did you stole my money never gave me my refund back so what more can I ask for y'all nothing but thief

Yes it did and pool is dirty not as described . Washer or dryer is broken . Elevator is not in working condition make it inconvenient with family has kids and many suitcases

Yes it did and pool is dirty not as described . Washer or dryer is broken . Elevator is not in working condition make it inconvenient with family has kids and many suitcases

Elevator not working. There were rips in blanket and room curtain. Decent customer service.

Elevator not working. There were rips in blanket and room curtain. Decent customer service.

Clean room

Clean room

Nabina was a great concierge. The rooms are spacious and clean. Good nightly rate. Love that breakfast is incuded in your stay. Close to Chinatown and other food establishments.

Nabina was a great concierge. The rooms are spacious and clean. Good nightly rate. Love that breakfast is incuded in your stay. Close to Chinatown and other food establishments.

Nice hotel

Nice hotel

That response was very frustrating, especially since we had a baby with us. We ended up checking out that night and moving to another hotel. We truly hope management sees this and considers issuing a refund, as we didn’t pay to stay in a room that smelled like weed. It’s unfortunate, because we’ve always enjoyed staying here in the past.

That response was very frustrating, especially since we had a baby with us. We ended up checking out that night and moving to another hotel. We truly hope management sees this and considers issuing a refund, as we didn’t pay to stay in a room that smelled like weed. It’s unfortunate, because we’ve always enjoyed staying here in the past.

Payed for a service and they couldn’t even offer me a TV that was functional. Me and partner could not watch TV together at our stay.

Payed for a service and they couldn’t even offer me a TV that was functional. Me and partner could not watch TV together at our stay.

The water pressure sucks and the breakfast only cereal and toast they had They only have a full breakfast on the weekend

The water pressure sucks and the breakfast only cereal and toast they had They only have a full breakfast on the weekend

Yes

Yes

We liked the cleanliness, staff, and service, but we weren’t a fan of the water pressure and temperature, amenities, or property conditions. It seemed like the owner was trying to cut costs everywhere. The water pressure was low, and the water was cold even when we turned it all the way to hot. The room had very low lighting, the soap and shampoo were not very good quality, and it seemed the AC was running at an improper level in the hallways made it smell like mold. We didn’t try the free breakfast, so we had no comments on that. We stayed at this hotel twice but we were so disappointed this time.

We liked the cleanliness, staff, and service, but we weren’t a fan of the water pressure and temperature, amenities, or property conditions. It seemed like the owner was trying to cut costs everywhere. The water pressure was low, and the water was cold even when we turned it all the way to hot. The room had very low lighting, the soap and shampoo were not very good quality, and it seemed the AC was running at an improper level in the hallways made it smell like mold. We didn’t try the free breakfast, so we had no comments on that. We stayed at this hotel twice but we were so disappointed this time.

Musty smell and small tough towels. Nice location but I would not stay again.

Musty smell and small tough towels. Nice location but I would not stay again.

The front desk workers were great but housekeeping very unfriendly! The hotel is in poor condition and just not being taken care of!

The front desk workers were great but housekeeping very unfriendly! The hotel is in poor condition and just not being taken care of!

Good pricing, breakfast included, AC worked great

Good pricing, breakfast included, AC worked great

Everytime the stay is great , minor things but I would stay again . The bed I had was wobbly however it was a comfortable stay

Everytime the stay is great , minor things but I would stay again . The bed I had was wobbly however it was a comfortable stay

The bathroom tap is old and it took time to bath.

The bathroom tap is old and it took time to bath.

Enjoyed our stay

Enjoyed our stay

Hotel smells very strongly of mold. Room was dirty. Literally a dirty rag was left on floor in corner of bathroom. There was mold growing up side of wall. The shower faucet didn’t have any pressure. When I called the front desk. The woman Sharma, was Very rude telling me to turn and move the shower head around till it works. When I told her no, it doesn’t work. She told me to stop being rude. It’s not rude to ask for a new room, and let you know what was going on with this one. Breakfast was stopped an hour before it was supposed to be. Was told, it’s closed when I asked at 8am. Was supposed to be open till 9.

Hotel smells very strongly of mold. Room was dirty. Literally a dirty rag was left on floor in corner of bathroom. There was mold growing up side of wall. The shower faucet didn’t have any pressure. When I called the front desk. The woman Sharma, was Very rude telling me to turn and move the shower head around till it works. When I told her no, it doesn’t work. She told me to stop being rude. It’s not rude to ask for a new room, and let you know what was going on with this one. Breakfast was stopped an hour before it was supposed to be. Was told, it’s closed when I asked at 8am. Was supposed to be open till 9.

There were a lot of people wondering the streets near the surrounding businesses and establishments.

There were a lot of people wondering the streets near the surrounding businesses and establishments.

2. No bedding for the pullout couch, the mattress on the pullout was very thin, you could feel the bars through the "mattress", the sheets/comforter given for the pullout were very thin 3. They closed down breakfast almost 30 min before the reported end time. Didn't make any fresh breakfast items almost 45min before reported end time. 4. Only given enough towels for 1 person. Then has to return those towels before you were given another set.

2. No bedding for the pullout couch, the mattress on the pullout was very thin, you could feel the bars through the "mattress", the sheets/comforter given for the pullout were very thin 3. They closed down breakfast almost 30 min before the reported end time. Didn't make any fresh breakfast items almost 45min before reported end time. 4. Only given enough towels for 1 person. Then has to return those towels before you were given another set.

Great place to stay when visiting and tasting the Asian cuisines

Great place to stay when visiting and tasting the Asian cuisines

Great price & location

Great price & location

Couldn't be happier with our stay! The entire staff was wonderful. Breakfast was as expected, when we checked in, they explained to us how breakfast worked. I see a lot of complaints about it only being waffles. Well, they tell you on the paper they give you at check in that Monday through Friday. It's just a standard cold breakfast, Saturday and Sunday are continental breakfast. Our room was cold. The refrigerator was cold. The microwave worked great. The pool was clean. The entire hotel was clean and my son and I had a wonderful two night stay.

Couldn't be happier with our stay! The entire staff was wonderful. Breakfast was as expected, when we checked in, they explained to us how breakfast worked. I see a lot of complaints about it only being waffles. Well, they tell you on the paper they give you at check in that Monday through Friday. It's just a standard cold breakfast, Saturday and Sunday are continental breakfast. Our room was cold. The refrigerator was cold. The microwave worked great. The pool was clean. The entire hotel was clean and my son and I had a wonderful two night stay.

Breakfast consisted of cereals, waffles, and yogurt. Not much else was offered.

Breakfast consisted of cereals, waffles, and yogurt. Not much else was offered.

I don’t normally complain. This is the worse stay. Room have a bad smell. Water pressure in the shower was terrible. don’t know what happened in the closet. Cannot even use it. The wall up close to the ceiling was dirty or it might have been a mold. Not sure. But I am not happy with my stay.

I don’t normally complain. This is the worse stay. Room have a bad smell. Water pressure in the shower was terrible. don’t know what happened in the closet. Cannot even use it. The wall up close to the ceiling was dirty or it might have been a mold. Not sure. But I am not happy with my stay.

Stuff was rude breakfast was not good

Stuff was rude breakfast was not good

Cheap! Excellent motel!

Cheap! Excellent motel!

Other than that, staff was friendly and room was clean.

Other than that, staff was friendly and room was clean.

Our stay was actually amazing! The staff greeted us and informed us of all the amenities they have available. I loved the complimentary breakfast.

Our stay was actually amazing! The staff greeted us and informed us of all the amenities they have available. I loved the complimentary breakfast.

Gọod

Gọod

Seems like owner is nickle dimming on everything. Low water pressure, low light in room, small low quality soap, no AC in hallways which made it smelling like mold

Seems like owner is nickle dimming on everything. Low water pressure, low light in room, small low quality soap, no AC in hallways which made it smelling like mold

The staff are very welcoming. The breakfast consisted of only waffles and coffee. The pool is accessible to anyone outside.

The staff are very welcoming. The breakfast consisted of only waffles and coffee. The pool is accessible to anyone outside.

Convenient location. Very clean , friendly front desk.

Convenient location. Very clean , friendly front desk.

Helpful staff. Clean room

Helpful staff. Clean room

Decent stay and well priced.

Decent stay and well priced.

Inadequate lighting in the room. Key constantly didn’t work. No sheets or blanket for the pullout sofa. The only good thing about this place was the lady that worked the day shift. She was very helpful and professional.

Inadequate lighting in the room. Key constantly didn’t work. No sheets or blanket for the pullout sofa. The only good thing about this place was the lady that worked the day shift. She was very helpful and professional.

Pictures are nothing like what you see in person. Literally walked into our room and walked out willingly to take a loss on the room because there was no way we would be sleeping there. Spoke to a representative and was refunded $100 from total stay. Wasn’t looking for a refund but just letting them know they need to update their pictures because it’s false advertisement. Smells, furniture was dirty. Couldn’t pay me to stay here. By far the biggest disappointment. Ended up booking a different hotel.

Pictures are nothing like what you see in person. Literally walked into our room and walked out willingly to take a loss on the room because there was no way we would be sleeping there. Spoke to a representative and was refunded $100 from total stay. Wasn’t looking for a refund but just letting them know they need to update their pictures because it’s false advertisement. Smells, furniture was dirty. Couldn’t pay me to stay here. By far the biggest disappointment. Ended up booking a different hotel.

Staffs are friendly and helpful. Room is clean and provided what we need for a day of stay. Breakfast doesn't provide a lot of different items. Key cards to our room failed 2 times and had to go to front desk twice to have the keycards re-programmed twice.

Staffs are friendly and helpful. Room is clean and provided what we need for a day of stay. Breakfast doesn't provide a lot of different items. Key cards to our room failed 2 times and had to go to front desk twice to have the keycards re-programmed twice.

The first room they gave us was full of Mold on the ceiling and smelled bad. Dirty stains were everywhere on the carpet. Then we asked to change the room. The second room still had Mold on the ceiling and mold in the shower. The girl at the front desk doesn't seem happy when we ask for a room change. She told us that they don't have many rooms available to change, and the rooms with mold will be given to someone else after us. Stay away from this place. The hotel is old. From the outside, many missing tiles. Inside, the room was moldy and smelled bad. They know their room has mold, but they will let customers stay in the Moldy room anyway to make money. This is a serious health hazard violation.

The first room they gave us was full of Mold on the ceiling and smelled bad. Dirty stains were everywhere on the carpet. Then we asked to change the room. The second room still had Mold on the ceiling and mold in the shower. The girl at the front desk doesn't seem happy when we ask for a room change. She told us that they don't have many rooms available to change, and the rooms with mold will be given to someone else after us. Stay away from this place. The hotel is old. From the outside, many missing tiles. Inside, the room was moldy and smelled bad. They know their room has mold, but they will let customers stay in the Moldy room anyway to make money. This is a serious health hazard violation.

I enjoyed that the room was cold and not humid. Aside from that, the whole hotel smelled dirty, the elevator seemed unstable and was out of order for an entire afternoon, the toilet paper in our room was not changed, we were only given 3 towels for four adults, there was no shampoo or conditioner in the room, and the breakfast was not good. Staff was kind.

I enjoyed that the room was cold and not humid. Aside from that, the whole hotel smelled dirty, the elevator seemed unstable and was out of order for an entire afternoon, the toilet paper in our room was not changed, we were only given 3 towels for four adults, there was no shampoo or conditioner in the room, and the breakfast was not good. Staff was kind.

Easy in and out, convenient for shopping

Easy in and out, convenient for shopping

breakfast only has waffles and dry cereal.

breakfast only has waffles and dry cereal.

My stay was very comfortable at this hotel very good service and the receptionist made everything very easy for us he was very attentive and helpful his name was sunny his customer service skills were top notch 👌 thanks again sunny

My stay was very comfortable at this hotel very good service and the receptionist made everything very easy for us he was very attentive and helpful his name was sunny his customer service skills were top notch 👌 thanks again sunny

We were very unhappy with the condition of the building. However, the front desk staff was nice.

We were very unhappy with the condition of the building. However, the front desk staff was nice.

great

great

Everything about it was great.

Everything about it was great.

I will report this to their headquarters. Service? No service at all, all staff are rude. Elevator broke for one week. Breakfast is very bad. Do not live here, you will be very disappointed

I will report this to their headquarters. Service? No service at all, all staff are rude. Elevator broke for one week. Breakfast is very bad. Do not live here, you will be very disappointed

Mold on ceilings Phone didn’t work They didn’t put wake up call in as expected Made me move rooms saying water was leaking in room below and I hadn’t used water at all yet Stains on chairs

Mold on ceilings Phone didn’t work They didn’t put wake up call in as expected Made me move rooms saying water was leaking in room below and I hadn’t used water at all yet Stains on chairs

TERRIBLE HOTEL. FRONT DESK WAS NOT HELPFUL, CHECKED IN AT 2 AM CHECKED OUT 2:30AM SAME NIGHT. ROOM WAS FILTHY AND HOTEL WAS SMELLY, ELEVATOR WASNT WORKING

TERRIBLE HOTEL. FRONT DESK WAS NOT HELPFUL, CHECKED IN AT 2 AM CHECKED OUT 2:30AM SAME NIGHT. ROOM WAS FILTHY AND HOTEL WAS SMELLY, ELEVATOR WASNT WORKING

Not a great area.

Not a great area.

Nice customer service and clean room

Nice customer service and clean room

Very loud guest during entire stay at night.

Very loud guest during entire stay at night.

It's good. We'll come back

It's good. We'll come back

Everything Was Great

Everything Was Great

The hotel did not look any like the photos we got a very dirty couch. The night we checked in the elevator was not working supposedly was going to be fixed the next day and it never got fixed we had to carry everything through the stairs we had reserved for my moms surgery and it was a bad inconvenience making her take the stairs

The hotel did not look any like the photos we got a very dirty couch. The night we checked in the elevator was not working supposedly was going to be fixed the next day and it never got fixed we had to carry everything through the stairs we had reserved for my moms surgery and it was a bad inconvenience making her take the stairs

Awesome

Awesome

front desk was very friendly. Nice rooms

front desk was very friendly. Nice rooms

No room and smell in hallway its a bad smell toilet no good😞

No room and smell in hallway its a bad smell toilet no good😞

They charged me $75 for towels when the latch to the room was broken the carpet had burnt marks and the couch inside the room was worn down and had holes that calls for infestation of rats please book elsewhere for the same price and better quality

They charged me $75 for towels when the latch to the room was broken the carpet had burnt marks and the couch inside the room was worn down and had holes that calls for infestation of rats please book elsewhere for the same price and better quality

They charged me $75 for towels when the latch to the door was broken the carpet had been burnt out inside the room the linens were not clean the couch inside the room was worn out with holes that call for infestation of rats Please go elsewhere they have same price and better quality

They charged me $75 for towels when the latch to the door was broken the carpet had been burnt out inside the room the linens were not clean the couch inside the room was worn out with holes that call for infestation of rats Please go elsewhere they have same price and better quality

They charged me $75 dollars for damaged towels when the latch to the room door was broken the carpet inside the room had burnt marks and the linens were not clean and also the couch inside the room was worn down with holes that call for an infestation of rats. Please look elsewhere that have same low price for better quality.

They charged me $75 dollars for damaged towels when the latch to the room door was broken the carpet inside the room had burnt marks and the linens were not clean and also the couch inside the room was worn down with holes that call for an infestation of rats. Please look elsewhere that have same low price for better quality.

Good

Good

The receptionist, Sunny is very pleasant, and helpful with providing information, his smile made us feel welcome, his warmth at receiving us made us feel we can count on him if we needed assistance. The lobby , the elevator, the hallways are clean. We enjoyed our stay.

The receptionist, Sunny is very pleasant, and helpful with providing information, his smile made us feel welcome, his warmth at receiving us made us feel we can count on him if we needed assistance. The lobby , the elevator, the hallways are clean. We enjoyed our stay.

Clean, quiet, very efficient staff. Receptionist, Sunny, is very pleasant, he listens attentively to questions, explained the reason of our downgrade clearly, and responds to essential requests with utmost courtesy. I would say he is one unique and significant good review to me and my family. He granted our request for extra blankets for 2 rooms the same day, explained why we need to wait for it couple of hours, his honesty and courtesy is something. More power to your staff!

Clean, quiet, very efficient staff. Receptionist, Sunny, is very pleasant, he listens attentively to questions, explained the reason of our downgrade clearly, and responds to essential requests with utmost courtesy. I would say he is one unique and significant good review to me and my family. He granted our request for extra blankets for 2 rooms the same day, explained why we need to wait for it couple of hours, his honesty and courtesy is something. More power to your staff!

Nothing fancy, Room was clean but the sofa bed smelled bad and was frayed , breafast was nothing to brag about, no water for instant oatmeal, BEWARE... the deposit was $150, in my opinion $125 too much. The best part was the evening desk clerk. She was sweet.

Nothing fancy, Room was clean but the sofa bed smelled bad and was frayed , breafast was nothing to brag about, no water for instant oatmeal, BEWARE... the deposit was $150, in my opinion $125 too much. The best part was the evening desk clerk. She was sweet.

Receptionist was approachable and kind.. A/C was not working properly but I saw the New A/C that they are about to install and change the old ones..

Receptionist was approachable and kind.. A/C was not working properly but I saw the New A/C that they are about to install and change the old ones..

Great location but terribly maintained

Great location but terribly maintained

The location is convenient to restaurants or meet friends.

The location is convenient to restaurants or meet friends.

I’ve stayed here before (several times) booked in my name and my partners name . This is the first time I’ve encountered a problem and it was not addressed . The shower would not work , it only dripped out and not like a regular shower . Nadina said “that’s how all the rooms are” no it is not bc I’ve stayed before and the shower was never that way. I asked to be moved to another room bc we needed to shower . She said it was not possible and it was full. It was not bc there were bookings online and ppl walking in to check in . My entire stay was not enjoyable and I was not able to clean , this visit gets 0/5

I’ve stayed here before (several times) booked in my name and my partners name . This is the first time I’ve encountered a problem and it was not addressed . The shower would not work , it only dripped out and not like a regular shower . Nadina said “that’s how all the rooms are” no it is not bc I’ve stayed before and the shower was never that way. I asked to be moved to another room bc we needed to shower . She said it was not possible and it was full. It was not bc there were bookings online and ppl walking in to check in . My entire stay was not enjoyable and I was not able to clean , this visit gets 0/5

Didn’t stay due to condition of property. Lobby furniture is all stained, exterior of the building falling apart, when you walk-in it stunk like 10 cans of Lysol. The icing on the cake was no one was there at front desk to greet us. I had to yell “hello”.

Didn’t stay due to condition of property. Lobby furniture is all stained, exterior of the building falling apart, when you walk-in it stunk like 10 cans of Lysol. The icing on the cake was no one was there at front desk to greet us. I had to yell “hello”.

Charged me twice for a deposit

Charged me twice for a deposit

There were bedbugs.

There were bedbugs.

The hotel is good for the price. The staff is very professional.

The hotel is good for the price. The staff is very professional.

Property near crime- infested area.My friend who was staying with me actually witnessed an encounter with the police where the office withdrew his weapon. No room serve during our 3- day stay. No extra washcloths/towels, trash not emptied, staff indifferent.

Property near crime- infested area.My friend who was staying with me actually witnessed an encounter with the police where the office withdrew his weapon. No room serve during our 3- day stay. No extra washcloths/towels, trash not emptied, staff indifferent.

Great location, close to various places & entertainment. Clean room microwave/ refrigerator!

Great location, close to various places & entertainment. Clean room microwave/ refrigerator!

I really thank the hotel employee who welcomed me. He was very kind and sincere, he helped me a lot. I would like to express my special thanks to him

I really thank the hotel employee who welcomed me. He was very kind and sincere, he helped me a lot. I would like to express my special thanks to him

Best hotel

Best hotel

Its moderately good and affordable

Its moderately good and affordable

The furniture is old and broken. The room smells. The staff is unhelpful, nasty and have an attitude.

The furniture is old and broken. The room smells. The staff is unhelpful, nasty and have an attitude.

The room doesn't have enough light, the plug-in outlet for both side of the bed is not working, the sink water takes a long time for the hot water to come out, the curtain shower can't closed entirely to cover the shower tub, the safety safe is broken, the hanger only have two hanger and I can't hang enough for me and my husband clothes, the sofa looks dirty spot on it, and the bathroom tub is not clean with yellow stains.

The room doesn't have enough light, the plug-in outlet for both side of the bed is not working, the sink water takes a long time for the hot water to come out, the curtain shower can't closed entirely to cover the shower tub, the safety safe is broken, the hanger only have two hanger and I can't hang enough for me and my husband clothes, the sofa looks dirty spot on it, and the bathroom tub is not clean with yellow stains.

Front desk is very nice , clean

Front desk is very nice , clean

Nice & clean & friendly custom service

Nice & clean & friendly custom service

Completely satisfied with the experience

Completely satisfied with the experience

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I’ve stayed at this property several times in the past and it’s always been decent. This time my room smelt like mold a smoke, the hallway smelt like cat urine, and my room was missing the extra lock. The staff was friendly as usual. However since there weren’t any other rooms available they weren’t able to do anything for me.

I’ve stayed at this property several times in the past and it’s always been decent. This time my room smelt like mold a smoke, the hallway smelt like cat urine, and my room was missing the extra lock. The staff was friendly as usual. However since there weren’t any other rooms available they weren’t able to do anything for me.

Todo muy bien organizado y muy limpio. Lo recomiendo. Personal del front desk super educado.

Todo muy bien organizado y muy limpio. Lo recomiendo. Personal del front desk super educado.

The room was nasty. The couch looked like it was pulled out of a dumpster. Nasty stains and tears. Stay somewhere else.

Normal

Due to the road construction, it was not easy to get to the property.

Like staying wish the entry way was better lots of water

Nice

Booked the hotel for one of our employees. She called the next morning to let us know that the Hotel was infested with bedbugs. When approached, the front desk offered her a couch to sleep on as an admission that they had no other "clean" rooms.

The check in was fast.

Nice and quiet. Basic breakfast.

Don't come here expecting the "Comfort Suites" you're used to. Front desk service is terrible, foreigners that have no idea what southern hospitality or even common courtesy is; probably because they're located near the ghetto & have to deal with thugs all day, but when someone comes in dressed appropriately and speaks eloquently they should be treated with mutual respect. I chose this hotel bc it was a comfort suite, but regret that decision. The laundry machines only takes quarters, but they don't have quarters(?). The ice cream from the concession was half melted. The place smells like a hamster cage. They require a $100 deposit, so be prepared for that surprise (they should inform you during cart checkout before paying) I wouldn't have stayed here if I would've known about the deposit because there's nothing in these rooms worth it. The rooms don't come with any USB ports, the cable doesn't work on TV, the fridge makes loud noises, the A/C unit is 15+ years old, maids are obviously underpaid, repair/handyman are apparently incompetent, couch looks like a biohazard to sit on, bathroom amenities are non-existent. Now I have to wake up early to buy clothes bc I couldn't wash them and to take a shower at my gym after buying toiletries. This isn't a real Comfort Suite, it's a "Con"fort Suite and it's obvious by the responses they post on each bad review basically saying "it's our policy". That's right, it's YOUR policy not every Comfort Suites policy.

All went fairly well until breakfast, was lacking in the extreme and without apology

Good bed

Water temperature was very hot then went cold. Stayed cold after second guest tried to shower. Notified manager and stated he could not give us another room. It was a terrible experience.

The room smell very bad and even the curtains have mold looking very dirty. Even though the staffs are being super friendly but when one of my key was not working they couldn’t fix it and that was not convenient at all

I didn't check in i went to room that they gave me. it was in bad condition and dirty and smelled bad. The bathroom was dirty and outdated. I immediately asked for my deposit back and left. Front desk lady was very nice and kind so my review isnt about the customer services its purely about the hotels conditions. It looks like a druh dealer user hotel. No one on a business trip or family teip with kids should ever stay there.

Thanks

No complaints just a little bit of construction to get on the main road

The man that checked us in was extremely rude and the rooms are very dirty.

The staff are not the nicest. Housekeep ordered me to leave the room for room service . I refused. Housekeeping must be requested 24 hrs ahead. No real breakfast … breakfast is a total joke. Staff will not accommodate at all and only want to stick to their ways .

Very dirty roaches they do not clean rooms daily

Hotel is haunted.

Very nice

They have me checking wrong date and wrong time. So my check in is going completely wrong

Cea

Didnt get to stay at hotel due t sudden death in the family an was unable to go on trip. Hotel would not give me refund