Grand Villa Inn & Suites Chinatown

I liked the location There was trash in the hallway,trash cans overflowing had a stinch in the hallway by my room. It was hot and the staff was rude as hell. The elevator didn’t work had to carry luggage upstairs to the 3rd floor and never received my deposit

Pleasant

Exceptional

Pleasant

Exceptional

Good place and very comfortable

Exceptional

Clean environment Nothing to dislike

Clean environment Nothing to dislike

Nothing Everything

Nothing Everything

The location was great had a lot of shopping and restaurants.

Very good

for the pr

Old, no breakfast, it was a 2 star hotel for the pr

Exceptional

Shower heads were not good in both rooms that we got but all in all the stay was great

Very good stay will stay again Shower heads were not good in both rooms that we got but all in all the stay was great

Superb

Good

Room size was decent Smell and didn't feel particularly safe, as it seemed like there were abandoned cars in the parking lot and the reception was unpleasant

Easy to get to Nothin everything was amazing

Nothin everything was amazing

Exceptional

Exceptional

That it was in a good location and affordable for a one night stay. The room that we were staying in smelled like cigarettes and we had our daughter with us in the room.

The room that we were staying in smelled like cigarettes and we had our daughter with us in the room.

Tv didn’t work After tv didn’t work in first room the tv didn’t work in the second room either

After tv didn’t work in first room the tv didn’t work in the second room either

Not at all Too much noisy

Close to my destination Nothing everyone was nice and friendly

Very convenient and close to any restaurant and places I had an appointments with. Nothing not to like.

Newly renovated

Great price and location. Towels were very low quality

The stay was good area was great the only thing was the shower heads in the handicap rooms because we got 2 rooms so I know, both did not have the thing to hold it on the wall and the pressure was not that great but other than that the hotel was good ?

Everything

Need to put more towels for enough 2 people to use No shampoo, tisue, hairdryer,,, Staff at night shilf not really nice and friendly

That we have to get room service and can't clean my own room. I'm a private person and I clean myself.

I always choose this place due to the staff. They are friendly and nice.. They will take care of you always. the only issue I had this time was the toilet was not working. I didn’t give them a chance to make it right cause i checked in at 11:30 pm and didn’t realize the toilet was not working until I needed to use it a 2am. So when I checked out at 7 am I let him know. He apologized and stated he would get a plumber to come fix it.

The staff! That old man that’s at the front desk is always rude and nonchalant! Makes guest feel uneasy about staying there. Other than that very reasonable price, convenient location and very quiet being that it’s right by the beltway.

The staff! That old man that’s at the front desk is always rude and nonchalant! Makes guest feel uneasy about staying there. Other than that very reasonable price, convenient location and very quiet being that it’s right by the beltway.

N/A N/A

Front desk was very rude didn’t believe our room front door was broken and slammed our door to shut close and continue to roll your eyes at use.

Everything was terrible I had to pay right away there was no after payment

Everything was terrible I had to pay right away there was no after payment

They have a beautiful Dining room but no Breakfast is serving. Coffee tastes terrible. Pillows, Bathroom curtain was old. I chose this hotel based on the stars but it was so disappointed.

They have a beautiful Dining room but no Breakfast is serving. Coffee tastes terrible. Pillows, Bathroom curtain was old. I chose this hotel based on the stars but it was so disappointed.

Loved everything bout my stay ❤️

The staff were incredibly rude. They removed all of my belongings even though I hadn't checked out yet. They didn't even call me.

The staff were incredibly rude. They removed all of my belongings even though I hadn't checked out yet. They didn't even call me.

They could've gave a late check out at 12 but he said to pay $20 but it was ok

They could've gave a late check out at 12 but he said to pay $20 but it was ok

The room is not clean compatible with the price

The room is not clean compatible with the price

Management unprofessional and kinda racist Trashy unsafe balcony door does not lock

Condition has gone down from 2yrs ago. Sofa bed with no mattress so the sofa has a dip when you sit down. Nonsmoking room has marijuana odor. Bed mattress has seen better days..

Condition has gone down from 2yrs ago. Sofa bed with no mattress so the sofa has a dip when you sit down. Nonsmoking room has marijuana odor. Bed mattress has seen better days..

Yes

Yes

Tv didn't work asked the guy at the desk told me wasn't his problem checked out no time for rude people ps it sucks

Tv didn't work asked the guy at the desk told me wasn't his problem checked out no time for rude people ps it sucks

Dirty towel, Frequently malfunctioning key card

Nice clean quiet.

Love how quiet and safe it feels, wish they got better pillows

Love how quiet and safe it feels, wish they got better pillows

The property and rooms are clean.

It was very nice. The room was great. The beds were comfortable and it had a big bathroom which was great. Wasn't anything we didn't like. We love staying here when we come to Houston.

Price, cleanliness and location Coffee selection. Bathroom light switch not working properly

Low key hotel, wish it had breakfast too

Low key hotel, wish it had breakfast too

Roaches and the cleaning staff are no bueno

Roaches and the cleaning staff are no bueno

Prices.

Prices.

I travel here all the time quite and clean

I travel here all the time quite and clean

Door is broken and the staff was so rude

Door is broken and the staff was so rude

Thank you

Thank you

The tv didn't really work in the room the network kept going out , the staff aren't so friendly or welcoming . The rooms are a lil outdated . My room had broken drawers .

The tv didn't really work in the room the network kept going out , the staff aren't so friendly or welcoming . The rooms are a lil outdated . My room had broken drawers .

N/A

N/A

It's clean and as expected for a 3 star motel.

It's clean and as expected for a 3 star motel.

Cheap motel. Run by Far East Indian. No shampoo. No coffee. Room is dirty. no friendly front desk guy. 1/10

Cheap motel. Run by Far East Indian. No shampoo. No coffee. Room is dirty. no friendly front desk guy. 1/10

good

good

Broken toilet seat when checked in the room. No Internet in the room. Need to step outside of the room to get any WiFi

Broken toilet seat when checked in the room. No Internet in the room. Need to step outside of the room to get any WiFi

Would not process even a partial refund after experiencing power outage causing us to leave early for other accommodations. Advertised amenities were not accessible because of this. Older "gentleman" working front desk had an attitude during check in, while requesting room service and on phone when following up on promised refund. Would not suggest taking a chance here.

Would not process even a partial refund after experiencing power outage causing us to leave early for other accommodations. Advertised amenities were not accessible because of this. Older "gentleman" working front desk had an attitude during check in, while requesting room service and on phone when following up on promised refund. Would not suggest taking a chance here.

The room was clean though, so there's that.

The room was clean though, so there's that.

You get what you pay for. We save money and that’s good. No breakfast and ice machine is broken.

You get what you pay for. We save money and that’s good. No breakfast and ice machine is broken.

Dirty and contaminated!

Dirty and contaminated!

Good

Good

It was straight just need amenities

It was straight just need amenities

I didn’t really feel safe checking in to a person behind billet proof glass. He was friendly but it was not comfortable. There were roaches in my room, we got there late due to our whole day being messed up with the crowdstike glitch. I would never have stayed on any other day.

I didn’t really feel safe checking in to a person behind billet proof glass. He was friendly but it was not comfortable. There were roaches in my room, we got there late due to our whole day being messed up with the crowdstike glitch. I would never have stayed on any other day.

Close to chinatown.

Close to chinatown.

Great , very clean

Great , very clean

Everything was fine except the The microwave and phone wasn't working they replace Microwave everything else was fine. Oh they don't have breakfast but they have coffee.

Everything was fine except the The microwave and phone wasn't working they replace Microwave everything else was fine. Oh they don't have breakfast but they have coffee.

Ok

Ok

Good condition for what it’s worth. Really did enjoy the one night stay. Woke up well rested and ready for our 4 hour drive back home.

Good condition for what it’s worth. Really did enjoy the one night stay. Woke up well rested and ready for our 4 hour drive back home.

Trash cans were small and shower was missing shampoo

Trash cans were small and shower was missing shampoo

It was good

It was good

We checked in here after the windstorm here and it was pretty decent for the price...this particular location doesn't serve the breakfast but overall it was good

We checked in here after the windstorm here and it was pretty decent for the price...this particular location doesn't serve the breakfast but overall it was good

They would not except my digital card so i didnt get my points they put us 9n the 2nd floor with a baby going up and down stairs and they do not have a pool witch was why i booked in the first place

They would not except my digital card so i didnt get my points they put us 9n the 2nd floor with a baby going up and down stairs and they do not have a pool witch was why i booked in the first place

Everything okay

Everything okay

Ok

Ok

Great value for the money, clean and modern inside. Mattress that just swallows you up and puts you right to sleep.

Great value for the money, clean and modern inside. Mattress that just swallows you up and puts you right to sleep.

I loved my stay! The rooms were clean and spacious, and the staff was kind and gave me some great recommendations for restaurants.

I loved my stay! The rooms were clean and spacious, and the staff was kind and gave me some great recommendations for restaurants.

Everything is nice theres never a problem

Everything is nice theres never a problem

I have stayed here many times. I was very surprised on this trip to have friends in the room with me. Roaches crawling around the bathroom, the nightstand. This used to be one of the cleanest most economical places around. Now it’s gone down hill quickly.

I have stayed here many times. I was very surprised on this trip to have friends in the room with me. Roaches crawling around the bathroom, the nightstand. This used to be one of the cleanest most economical places around. Now it’s gone down hill quickly.

Everything is nice and clean

Everything is nice and clean

Wonderful

Wonderful

I did not have shampoo and the comforter smelt dirty. The door did not lock so when I when to get dinner I took all my belongings with me. It felt like I was staying at one of those cheap motels. “Noises” from other rooms were pretty loud.

I did not have shampoo and the comforter smelt dirty. The door did not lock so when I when to get dinner I took all my belongings with me. It felt like I was staying at one of those cheap motels. “Noises” from other rooms were pretty loud.

The room and location was clean and in great conditions. Lobby workers are a bit too serious and a bit rude, no smile, no curtery, very dry.

The room and location was clean and in great conditions. Lobby workers are a bit too serious and a bit rude, no smile, no curtery, very dry.

It was nice i always come here

It was nice i always come here

Do not rent this place owner was rude. They can't even let you get late check out. Most hotels check outs are 12. This place is terrible

Do not rent this place owner was rude. They can't even let you get late check out. Most hotels check outs are 12. This place is terrible

The place was great for the price and hospitality and service was top tier!!!

The place was great for the price and hospitality and service was top tier!!!

It was wonderful

It was wonderful

Towels are quite old. The white towels are grey now. The hotel is bit old. The location is good though.

Towels are quite old. The white towels are grey now. The hotel is bit old. The location is good though.

Kind and knowledgeable staff. Clean and comfortable rooms.

Kind and knowledgeable staff. Clean and comfortable rooms.

Room did not have a single lamp or desk lamp, only room light.

Room did not have a single lamp or desk lamp, only room light.

Low water pressure barely dripping to take shower. The light switches are all jumbled and the switch by the bed doesn’t control the main light. Bedsheets looks like it’s from Salvation Army. Rust around the tub, and the calking around the tiles looks like someone just slapped a coat on without discernible skill. Overall the building looks like it was erected in a few months, or just need more TLC. Location is good if you want to access Chinatown and food.

Low water pressure barely dripping to take shower. The light switches are all jumbled and the switch by the bed doesn’t control the main light. Bedsheets looks like it’s from Salvation Army. Rust around the tub, and the calking around the tiles looks like someone just slapped a coat on without discernible skill. Overall the building looks like it was erected in a few months, or just need more TLC. Location is good if you want to access Chinatown and food.

One of the front desk guys can be very rude just throw the key at you or just knod his head

One of the front desk guys can be very rude just throw the key at you or just knod his head

Good price,good view,good breakfast

Good price,good view,good breakfast

Did not enjoy my stay

Did not enjoy my stay

Didn like how the other guest stayed up all night for 2 days straight. They were very loud and inconsiderate of others

Didn like how the other guest stayed up all night for 2 days straight. They were very loud and inconsiderate of others

Didn't like the place

Didn't like the place

The best parts about this hotel was the quality and cleanliness of the room. The price was very reasonable as well. However, I was expecting a free continental breakfast and there was none to speak of. Though Orange Juice was available (through fountain drink setup); the strange-looking color of the OJ I saw Saturday morning made me scared to drink it. This hotel should not advertise having breakfast available.

The best parts about this hotel was the quality and cleanliness of the room. The price was very reasonable as well. However, I was expecting a free continental breakfast and there was none to speak of. Though Orange Juice was available (through fountain drink setup); the strange-looking color of the OJ I saw Saturday morning made me scared to drink it. This hotel should not advertise having breakfast available.

Staff needs to show a little happiness. Other than that, all was excellent

Staff needs to show a little happiness. Other than that, all was excellent

👎

👎

Its PERFECT. Staff laid back, respectful, rooms are JUST as clean as in pics. Perfect

Its PERFECT. Staff laid back, respectful, rooms are JUST as clean as in pics. Perfect

BED WAS NOT COMFORTABLE, ROACHES ON WALL. PICS MADE IT LOOK BETTER THAN IT WAS IN PERSON

BED WAS NOT COMFORTABLE, ROACHES ON WALL. PICS MADE IT LOOK BETTER THAN IT WAS IN PERSON

Wouldn’t recommend to no one!!

Wouldn’t recommend to no one!!

Rude and unprofessional. Called the office at 11pm due to kids upstairs jumping. 1130 pm still jumping. I called again. He states they are not answering the phone. If have issues i should go up tbere and tell them. I said isnt that your job? He said its late im not going outside. Then tells me come and get a refund and leave. I said its midnight where am i going to take my family (3 year old) his reply that's your problem not mine!!! And hung up. Being already midnight i. Houston we had to stay.... rude

Rude and unprofessional. Called the office at 11pm due to kids upstairs jumping. 1130 pm still jumping. I called again. He states they are not answering the phone. If have issues i should go up tbere and tell them. I said isnt that your job? He said its late im not going outside. Then tells me come and get a refund and leave. I said its midnight where am i going to take my family (3 year old) his reply that's your problem not mine!!! And hung up. Being already midnight i. Houston we had to stay.... rude

good place to stay

good place to stay

I think the place was good at cleaning your hotel room every single day during your stay, even though we didn’t ask for it. They restocked our towels, toiletries and redid the bed but didn’t touch any of our items. Overall, the hotel is located in a good location I am just upset at how poor their service was.

I think the place was good at cleaning your hotel room every single day during your stay, even though we didn’t ask for it. They restocked our towels, toiletries and redid the bed but didn’t touch any of our items. Overall, the hotel is located in a good location I am just upset at how poor their service was.

ok

ok

The property was clean and well maintained only thing is they did not have breakfast and they are supposed too also they asked for 2 forms of ID???

The property was clean and well maintained only thing is they did not have breakfast and they are supposed too also they asked for 2 forms of ID???

This is one of my favorite places to go it’s always clean and the staff is great

This is one of my favorite places to go it’s always clean and the staff is great

Pretty clean & convenient if you like Asian foods. However, there was no remote control for TV., meaning no TV. Called front desk and got reply “be there in 5 minutes “ but never showed up. Bring your own USB charger & facial tissues.

Pretty clean & convenient if you like Asian foods. However, there was no remote control for TV., meaning no TV. Called front desk and got reply “be there in 5 minutes “ but never showed up. Bring your own USB charger & facial tissues.

It takes 4 hrs to reach 77 degree .

It takes 4 hrs to reach 77 degree .

Very good place if you want to explore chinatown in houston. Highly recommend it

Very good place if you want to explore chinatown in houston. Highly recommend it

VERY CLEAN QUIET AND COMFORTABLE

VERY CLEAN QUIET AND COMFORTABLE

Enjoyed the spacious room and that room service was utilized every day!!

Enjoyed the spacious room and that room service was utilized every day!!

All good. Clean and safe.

All good. Clean and safe.

Everything perfect .and the price is affordable

Everything perfect .and the price is affordable

Great location in the middle of Chinatown and Little Saigon with plenty of variety of Asian foods.

Great location in the middle of Chinatown and Little Saigon with plenty of variety of Asian foods.

Check-in is very quick and easy. Great staffs

Check-in is very quick and easy. Great staffs

When I went to check in, given my cards to staff nicely under slot, staff just threw my cards into the slot for me to retrieve it. I spoke nicely and respectfully in return total opposite. Overall the room was clean and comfortable for one night stay.

When I went to check in, given my cards to staff nicely under slot, staff just threw my cards into the slot for me to retrieve it. I spoke nicely and respectfully in return total opposite. Overall the room was clean and comfortable for one night stay.

The properties management and staff are very combative and the hotel is located in a run down area I was charged a 80.00 booking fee from the hotel for finding a cleaner more suitable place to stay from my long travel to Houston. When i asked for a refund i was given the run around between the hitel and orbitz on who was responsible for refunding me then later after tgey got me off the phone they decided not to reimburse me dispite the fact when I reserved the room i selected to pay at the property im very disappointed in orbitz and the hotel.

The properties management and staff are very combative and the hotel is located in a run down area I was charged a 80.00 booking fee from the hotel for finding a cleaner more suitable place to stay from my long travel to Houston. When i asked for a refund i was given the run around between the hitel and orbitz on who was responsible for refunding me then later after tgey got me off the phone they decided not to reimburse me dispite the fact when I reserved the room i selected to pay at the property im very disappointed in orbitz and the hotel.

We liked that we can park our car just outside infront of our room. Last but not the least the person in the reception booth should be welcoming and friendly.

We liked that we can park our car just outside infront of our room. Last but not the least the person in the reception booth should be welcoming and friendly.

Parking right at my door and hotel design.

Parking right at my door and hotel design.

Canceled us last minutes, didn’t send email or text to let us know. Arrived there and realized they just canceled. Unfriendly and rude staff.

Canceled us last minutes, didn’t send email or text to let us know. Arrived there and realized they just canceled. Unfriendly and rude staff.

The front office clerk was rude, not only did he throw my license back at me, he spoke to me rudely upon seeing me with my girlfriend (f/f) the room upon entering had the air off and we inhaled something that had us coughing all night. Over all bad stay. Wouldn’t go back again.

The front office clerk was rude, not only did he throw my license back at me, he spoke to me rudely upon seeing me with my girlfriend (f/f) the room upon entering had the air off and we inhaled something that had us coughing all night. Over all bad stay. Wouldn’t go back again.

the worst stay ever, we got there and there was blood on the floor as if it hadn’t been cleaned and the office man was so rude and unpleasant.

the worst stay ever, we got there and there was blood on the floor as if it hadn’t been cleaned and the office man was so rude and unpleasant.

There was a methane/rotten egg smell coming from the washroom, probably from the bathtub drain. I could not sleep due to the faint smell which gave me a headache. I will let the clerk know when i check out. Hope they will fix it.

There was a methane/rotten egg smell coming from the washroom, probably from the bathtub drain. I could not sleep due to the faint smell which gave me a headache. I will let the clerk know when i check out. Hope they will fix it.

The property was nice. The room looked well maintained. The furniture was a little old. I liked the setup of the king bed with the couch.

The property was nice. The room looked well maintained. The furniture was a little old. I liked the setup of the king bed with the couch.

It's was ok

It's was ok

The room was a nightmare! I should have known it was a sleazy motel by the looks of the people coming out as we arrived. The pullout sofa was dirty. There was a huge hole covered in white putty when you opened the door. The bed sheets looked used. The dresser drawers were broken and hanging out. I never got past the initial walk in and we turned around and immediately left. We called them and told them the room was unacceptable and they offered to move us to another room! Definitely NOT! I just want my money refunded and we will not be staying this place…EVER. I am still waiting for my full refund 3 days later. Every city has seedy “druggie” hotels…this is one of them. Don’t waste your time even looking twice at this place

The room was a nightmare! I should have known it was a sleazy motel by the looks of the people coming out as we arrived. The pullout sofa was dirty. There was a huge hole covered in white putty when you opened the door. The bed sheets looked used. The dresser drawers were broken and hanging out. I never got past the initial walk in and we turned around and immediately left. We called them and told them the room was unacceptable and they offered to move us to another room! Definitely NOT! I just want my money refunded and we will not be staying this place…EVER. I am still waiting for my full refund 3 days later. Every city has seedy “druggie” hotels…this is one of them. Don’t waste your time even looking twice at this place

Everything was great although I was a little surprised there was not a coffee pot in the room. I would definitely stay there again.

Everything was great although I was a little surprised there was not a coffee pot in the room. I would definitely stay there again.

The waste basket was not emptied during olur 3 night stay, and we did not get new soap bars. A sign in the lobby said breakfast 6-9 am, but breakfast was not offerred. We were on the first floor, and heard footsteps above every night until about 1 am. The bathroom door frame was rusted, and there was a patched, unpainted 6" x 6" hole in the bathroom.

The waste basket was not emptied during olur 3 night stay, and we did not get new soap bars. A sign in the lobby said breakfast 6-9 am, but breakfast was not offerred. We were on the first floor, and heard footsteps above every night until about 1 am. The bathroom door frame was rusted, and there was a patched, unpainted 6" x 6" hole in the bathroom.

Very noisy outside until around 10:30 on. But was a very pleasant experience other than that. The room was big and had everything I needed, very clean.

Very noisy outside until around 10:30 on. But was a very pleasant experience other than that. The room was big and had everything I needed, very clean.

On the website it said there was gonna be free breakfast, it also said the place was going to be really nice and that their staff is Bilingual. Not only did they not speak Spanish but the cheats on the room were blood stained, one of the rooms had cockroaches and it seemed like no one had been cleaning for a while. I said there was going to be breakfast but they only had coffee and a water heater. Terrible service, never again.

On the website it said there was gonna be free breakfast, it also said the place was going to be really nice and that their staff is Bilingual. Not only did they not speak Spanish but the cheats on the room were blood stained, one of the rooms had cockroaches and it seemed like no one had been cleaning for a while. I said there was going to be breakfast but they only had coffee and a water heater. Terrible service, never again.

Convenient. Clean. Good price

Everything it looked nice everything was good and beautiful

I stayed here but they said I didn’t show up for my booking. Liars. I’m still waiting on my 10th night from this place to be collected.

Stained sheets, very thin walls. Floors are too noisy. Could hear next room people talking

Price for accommodation Very clean and easily accessible

The property was clean beds were soft and big. Very surprising.

I'd stay there again.

ROACH INFESTED!!!!! First got in the room looked clean and new. As the night fell the roaches came out of everywhere even in the crack of the door. Was so bad we had to move rooms in the middle of the night. They changed rooms and thank god that one didn't have roaches but the door was broke and the tv didn't work. Had to wait for the next day for them to fix tv and the front desk guy wanted to move us again until my girlfriend made a suggestion on how to fix it. All and all i would never stay here again or recommend this hotel to anyone

Customer service very bad! Bugs in room. Dusty floors.

Convenient location, closer to one of the main roads

They had damages already done to the room (hole in bathroom door) and after I checked out they tried taking advantage and charged my card an extra $100. This place is sketched out and they’re trying to scam people. Their maids only fix the bed and change out the towels. Really dirty. A lot of prostitues in building.

The amenities and the service I enjoyed. No issues..